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Employer description: JFC IT Solutions provide comprehensive IT support services to a wide range of business clients. We focus on delivering reliable, friendly, and proactive technical support, helping our customers keep their systems running smoothly. Overview: We are looking for an enthusiastic and motivated First-Line IT Support Technician Apprentice to join our team as part of the Digital & AI Support Level 3 apprenticeship. This is a fantastic opportunity for someone looking to start their career in IT and digital support while developing modern, in-demand skills. In this role, you will act as the first point of contact for customers requiring IT and digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information securely, and help users improve productivity through modern workplace technologies. Alongside technical skills, you’ll develop strong communication, documentation, and customer service skills, ensuring users receive a positive and professional support experience. This apprenticeship is ideal for someone who is eager to learn, enjoys helping people, and wants to build a long-term career in digital support, IT services, and AI-enabled workplaces. Responsibilities: • First-Line Support: Act as the initial point of contact for clients reporting technical issues via phone, email, or ticketing systems., • Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to:, • Hardware (PCs, laptops, printers), • Operating systems (Windows, macOS), • Software applications (including Microsoft 365 / Office), • User Management: Assist with basic user administration tasks, such as:, • Setting up new user accounts, • Password resets, • Managing security group access within Active Directory and Microsoft 365, • Documentation: Accurately log support requests, actions, and resolutions within the ticketing system and contribute to internal knowledge base articles., • Hardware Setup: Assist with the preparation, installation, and deployment of new hardware and software for clients., • Customer Service: Provide a professional, friendly, and patient approach at all times, ensuring a high level of customer satisfaction. Entry requirements: • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject., • GCSE Maths and English (or equivalents) at grades 3+ (D or above)., • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Desirable skills: It would be beneficial if candidates have some experience or knowledge of: • Hardware, • Networking, • Software & security, • ICT administration The successful candidate will: • Have a genuine interest in IT and technology, • Be enthusiastic and eager to learn, • Communicate clearly and confidently with customers, • Be well organised with good attention to detail, • Show motivation, a positive attitude, and a willingness to develop technical skills, • Full UK driving licence Working hours: 40 hours per week, Monday to Friday. Benefits: • Practical, hands-on experience in a real IT support environment, • Ongoing training and development, • Supportive team environment with opportunities for progression Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Head of Apprenticeships & Training - Electrical.

Head of Apprenticeships & Training - Electrical.

QA-1 in London is seeking a Learning Designer to develop engaging blended learning programs, ensuring compliance with accessibility and copyright standards.The role emphasizes collaboration with SMEs to enhance learner outcomes.Successful candidates will have a strong capability in designing impactf

FEA is seeking a Director of Business Development for Adult Skills & Apprenticeships in Solihull.

Baltic Apprenticeships is an Ofsted Outstanding provider of apprenticeships in IT, Tech and Digital sectors.

Focus Training is seeking an experienced Electrical Trainer & Assessor to deliver bespoke programmes including apprenticeships at our Bristol Centre.

NG Bailey is seeking an Early Careers Partner based in the London office.This permanent role involves managing apprenticeship programmes, supporting graduates, and collaborating with various divisions to deliver exceptional Early Careers programmes.The ideal candidate will have experience working wi

Only FE is seeking a Lecturer in Mechanical Engineering (CAD) to join their curriculum team.You will contribute to teaching, planning, and student support across various courses including full-time and part-time options.The ideal candidate will have a relevant level 4 qualification in Mechanical Eng

Head of Apprenticeships & Training - Electrical.

Location: Stockwell, Central London - Hybrid (London office 1 day per month).We have a fantastic opportunity for an experienced Account Executive to join our Enterprise Partnerships team.Reporting to the Head of Enterprise Partnerships you will play a critical role in supporting the growth and succe

Baltic Apprenticeships is seeking a Quality Development Lead to enhance the sales team's capabilities.

National Skills Agency is seeking a Business Development Manager to grow apprenticeship and adult skills provisions.The ideal candidate will have at least 2 years of experience in sales or recruitment and a strong understanding of maritime sector training needs.Responsibilities include building rela

IMI Apprenticeship – Level 2 with Progression to Level 3.Pentagon Vauxhall Derby is seeking a motivated and enthusiastic individual to start their career as a Service Technician Apprentice, beginning with Level 2 Autocare and progressing to Level 3 Service Technician upon successful completion.Thi

LDN Apprenticeships is highly rated by Ofsted and B Corp-certified organisation with a straightforward mission: “We deliver skills programmes that build the capability of our learners and drive measurable, sustainable growth for our customers”. Find out more about our values and life at LDN at l

To contribute to a high quality caring environment for children.This includes creating a warm, friendly and.To attend team meetings and contribute ideas.To provide all aspects of care for children including washing, changing and feeding under supervision.To assist with meeting the personal and emoti

Become a guiding light for young minds! 🌟.Opportunity to undertake a Level 3 Early Years Educator apprenticeship working in childcare and developing your skills.Plan and deliver engaging activities that cater to the needs and interests of children aged 0-5.Ensure the safety and well-being of all

As an Ofsted Outstanding provider of apprenticeships within the IT, Tech, and Digital sector, we aim to make a difference to every learner and inspire them to succeed.

K10 Apprenticeships operate within the construction, utilities and infrastructure industries, working with sector leading brands like Heathrow Airport, Thames Water and Mace.

Business Development Professional - ApprenticeshipsApplylocations: London, UKtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 2, 2026 (19 days left to apply)job requisition id: R140377About the OpportunityPosition overviewDepartmentBusiness and

Proven success in B2B sales, ideally in apprenticeships or training. LDN Apprenticeships has been awarded Ofsted Outstanding Provider Status.

Occupop is seeking a motivated Regional Business Development Manager to drive growth across Yorkshire.This role focuses on new business development and client relationship management in the apprenticeship sector.Responsibilities include generating leads, executing sales plans, and providing tailored

Hollybank Trustees Ltd is seeking a skilled Talent Resourcer to assist in recruiting top talent for the Care, Professional Services, Dental, and Early Years sectors.This pivotal role requires a proactive professional to drive recruitment across various business areas with a fast-paced, impactful app

Find Recruitment Group LTD is seeking a Mechanical Engineering Trainer in Coventry to deliver training for Level 3 apprentices in Mechanical Engineering.The role involves providing theory and practical sessions, monitoring progress, and preparing learners for assessments.The ideal candidate will hav

K10 Apprenticeships Limited offers an exciting Electrical Installation Apprenticeship as part of the Heathrow Shared Apprenticeship Scheme.

KM Education Recruitment Ltd is seeking an Employer Engagement Officer to engage local employers and promote Apprenticeships.

A leading maritime charity in London seeks a confident individual to support the growth of apprenticeship and adult skills programs.You'll engage with stakeholders in the maritime industry, meeting recruitment targets and developing business strategies.The ideal candidate will have at least 2 years

NG Bailey Group & Central is seeking an Early Careers Partner in London to manage apprenticeship programmes and support Graduates and Year in Industry activities.This role involves partnering with educational institutions, guiding apprentices, and ensuring that standards are met across all divisions

AllStar Security Systems has had the pleasure to enjoy over 20 years experience providing security services in the Surrey area, such as installing House Alarms in Banstead and Burglar Alarms in Sutton.We are well seasoned in the sector of wired and wireless alarm systems, CCTV & access control syste

The ideal candidate will have experience managing complex enterprise sales cycles (typically 6-12 months), navigating multiple stakeholders, and driving high value consultative sales within learning, technology, workforce transformation, SaaS, apprenticeships, or professional services environments.

A leading apprenticeship provider in the UK seeks a Sustainability Coach for all levels from junior to senior.The role involves guiding apprentices, managing training sessions, and maintaining high standards in programme delivery.Ideal candidates will have relevant teaching qualifications and experi

Opportunity to deliver impactful Financial Services Apprenticeships. Deliver training across Financial Services, Regulated Financial Planning, and Paraplanning Apprenticeships. Experience within the Further Education, Apprenticeships, or Skills sector.

The Walbrook Institute London is looking for an Apprenticeships Business Development Manager to drive engagement with employers and shape apprenticeship opportunities.

Best Apprenticeships is seeking an Apprentice Store Manager for our shop in Luton, England.

At La Fosse, our mission is to make careers, and the lives they transform, more accessible to all.For over 18 years, we've partnered with some of the UK's most ambitious organisations to build and scale high-performing technology and digital teams.La Fosse Academy sits at the heart of this mission.W

LDN Apprenticeships is looking for a Mid-Market Growth Lead to bolster its Corporate Partnership team in London.

Derby-College is looking for a passionate Assessor of Early Years to join our team on a maternity cover basis starting September 2026.This role is centered around delivering high-quality teaching and assessment to future Early Years professionals, ensuring their success throughout their apprenticesh

Our client is seeking an Assistant Principal Apprenticeships, Skills & Adult Learning to lead, develop, co‑ordinate and monitor the quality of employer engagement provision. The role will focus on positioning our client as the preferred apprenticeship and commercial training provider, working clos

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Mar

CIPFA is seeking a motivated individual to lead the academic aspects of apprenticeship and student learning plans.You will manage End Point Assessment readiness and oversee the delivery of coaching support.The ideal candidate is a qualified accountant with a strong background in apprenticeship deliv

Baltic Apprenticeships in North East England is seeking a Quality Development Lead to enhance the performance of the sales team.

IMI Apprenticeship – Level 2 with Progression to Level 3.Pentagon Vauxhall Derby is seeking a motivated and enthusiastic individual to start their career as a Service Technician Apprentice, beginning with Level 2 Autocare and progressing to Level 3 Service Technician upon successful completion.Thi

A leading maritime charity is seeking a skilled individual to support the growth of apprenticeship and adult skills provision.The role involves engaging with stakeholders in the maritime industry to recruit participants for training programs.The ideal candidate will have a strong background in recru

Edt is seeking dedicated Qualified Level 6 Careers Advisers to provide careers advice, guidance, and support focused on apprenticeships for young people at risk of becoming NEET across Cambridgeshire.

FIND | Creating Futures is seeking a Head of Apprenticeships & Training for their Electrical division.

Matchtech is seeking a Mechanical Instructor based at their Hull training centre, focusing on delivering high-quality apprenticeship and adult skills training.The ideal candidate will have experience in planned and reactive mechanical maintenance and be proficient in lathe and milling machine operat

Previous experience of apprenticeships or teaching.

Nottingham College is seeking a passionate individual for a teaching role in Level 2 and Level 3 Electrical Installation.You'll engage learners through effective teaching and support them in gaining technical knowledge that aligns with industry standards.The position offers a competitive salary rang