Bank customer service jobs in Sale - Page 2Create job alerts

We are looking for a E-Commerce Trading Assistant to join us at Huws Gray! Remote with some occasional travel. If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us? The E-Commerce Trading Assistant will support the delivery of trading performance across the Huws Gray Group’s digital platforms, with a primary focus on the Huws Gray brand. Working closely with the Trading Manager, the role will assist in executing daily trading activity, optimising product presentation, managing data accuracy, and supporting promotional and merchandising initiatives. The Trading Assistant will also play an active role in ensuring all products are accurately maintained and enriched within the Group’s Product Information Management (PIM) system, helping to deliver a consistent and high-quality customer experience. This is an ideal opportunity for an ambitious individual looking to develop a career in e-commerce and gain hands-on experience within a fast-growing digital environment Here’s a quick overview of some of the things you can expect to do as a E-Commerce Trading Assistant with Huws Gray: • Support the Trading Manager in delivering daily, weekly and monthly trading priorities across all Group websites., • Review onsite categories, product listings and navigation to ensure optimal presentation and availability., • Assist with setting up and scheduling online promotions, campaigns and price updates., • Monitor site performance, identifying errors or inconsistencies and liaising with relevant teams to resolve them., • Check homepage banners, landing pages and key journeys to ensure they are trading effectively and aligned to current campaigns. We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a E-Commerce Trading Assistant, however there are several skills we would be looking for: • Experience in a trading, merchandising or e-commerce role, ideally within retail, distribution or a B2B environment, with previous experience using Magento Adobe Commerce., • Strong attention to detail with excellent organisational skills and accuracy., • Confident using data and Excel/Google Sheets to analyse performance and identify insights., • Understanding of online merchandising and promotional planning., • Familiarity with Product Information Management (PIM) systems – experience with Akeneo advantageous., • Comfortable working across multiple priorities in a fast-paced environment., • Strong communicator with a proactive, collaborative mindset. We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you: • Competitive rates of pay, • 24 days annual leave in addition to recognised public and bank holidays, • Company attendance and performance bonuses, • Company pension scheme – in line with auto enrolment, • Death In Service, • Career progression and personal development opportunities, • Being part of a “team” as opposed to just being a number, • Staff discounts on items purchased from any of our nationwide branches At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Maintenance Manager – Responsive Repairs and Voids – (6 Month FTC) – Macclesfield We are looking for an experienced Maintenance Manager to join a leading housing provider in Macclesfield. This Maintenance Manager role is an exciting opportunity to lead a high performing in house maintenance service covering responsive repairs and voids across more than 5000 homes in East Cheshire. If you are a proactive and people focused Maintenance Manager, this could be the perfect next step for you. What is on offer • Annual salary of £57000 (Pro Rata) plus an additional £2000 for out of hours escalations on a rota, • Minimum 28 days holiday plus bank holidays, • Great pension scheme with contributions up to 12 percent, • Flexible working hours and home working opportunities, • Health Cash Plan access, • On the job training and clear development pathways, • Health and wellbeing support including health MOTs and wellbeing events, • Discounts and cashback on major brands, • Modern office space and a friendly working environment The role As the Maintenance Manager, you will lead the repairs and voids service, ensuring a seamless, proactive, and tenant focused in house maintenance model. You will set the strategic direction for responsive repairs and voids, ensuring all services are delivered cost effectively and in line with organisational values. Key Responsibilities for the Maintenance Manager role • Lead a DLO of around 50 operatives including team leaders and operational managers, • Oversee trade teams and ensure strong operational performance and KPI achievement, • Manage budgets and financial controls for the in house maintenance service, • Oversee multiple trade streams including Voids, Estates, Responsive Repairs, Planned Works, Electrical, and Gas servicing and breakdowns, • Manage disrepair, complex casework, and customer focused resolutions, • Support out of hours escalations on a rota basis, • Manage and monitor the Trust supply chain, • Lead teams in line with Trust values, creating a positive and supportive culture, • Drive continuous improvement, service efficiency, and high customer satisfaction About you • Proven experience as a Maintenance Manager within Social Housing or a similar environment, • Strong leadership ability with experience managing large in house repairs teams, • Confident overseeing KPIs, budgets, contracts, and operational performance, • Skilled in managing multi trade environments across repairs and voids, • People focused with excellent communication skills, • Able to lead by example and embed organisational values in everyday work If you would like to be part of a growing organisation and take the next step in your career as a Maintenance Manager, we would love to hear from you. Please either send across a CV on LinkedIn or contact Tom Shingler directly on 0161 830 1830 |

Role: Customer Success Executive Salary: up to £35k Location: Ideally able to come into our London office once a week. We are also open to candidates based elsewhere in the UK who can travel to London once a month as needed. Employment Type: Full time Department: Customer Success Reports To: Head of Sales and Operations About the Company We are a fast-growing HR technology company helping organisations hire faster and reduce risk through automated employment reference checks. Our platform replaces slow and manual reference processes with a simple digital workflow that saves HR teams days of administration time while improving compliance and candidate experience. Our customers include global brands, leading retailers, healthcare organisations and professional sports teams. We support them in completing references in under 48 hours and keep their recruitment operations moving at speed. The Role We are hiring a Customer Success Executive to help our customers get the most value from our platform. You will work closely with HR and Talent Acquisition teams across a wide range of sectors to ensure quick onboarding, strong adoption and long term satisfaction. This role is perfect for someone who is customer focused, confident with technology and excited about turning great service into long lasting partnerships. What You Will Be Doing • Supporting new customers from setup through to first success. Helping HR teams automate their reference checks quickly and confidently., • Acting as the main point of contact for day to day support and account growth., • Ensuring users understand the platform and can maximise its value., • Becoming an expert in the platform. Delivering training, providing proactive guidance and troubleshooting to help customers achieve their goals., • Identifying opportunities for account expansion by understanding customer priorities and matching them with new features and integrations., • Capturing insights from customers and working with Product and Sales teams to support platform improvements and enhance the customer journey., • Monitoring usage and success metrics across accounts and using data to identify trends, risks and opportunities for growth. What You Will Bring • One to three years of experience in customer success, account management or client support. Experience in SaaS, HR tech or recruitment technology is beneficial., • Strong verbal and written communication skills and the ability to build relationships quickly., • A solution focused approach with strong problem solving abilities., • Comfort using CRM or customer success software such as HubSpot, Zendesk or equivalent tools., • Ability to prioritise effectively and work with accuracy., • A genuine interest in improving the experience for HR teams, candidates and referees. Why Join Us You will join a growing SaaS company that is transforming how organisations hire. You will work with well known brands across retail, healthcare and professional services. We offer a collaborative culture with strong opportunities for growth. Benefits include a hybrid working model, WeWork office access, competitive salary, 25 days annual leave plus bank holidays, private medical healthcare and regular team socials and wellbeing initiatives.

Private Client / Wills Paralegal Remote working or offices across the UK £24,000-28,000 Private Client / Wills Paralegal is required to join a company that is the market leader for private client work. Due to an expansion of the estate planning team due to it's success, they are looking to recruit a Private Client Paralegal to assist its growing team. This opportunity can be done on a remote working basis or alternatively attendance at one of their offices across Manchester, Bristol, Stratford Upon Avon or Sheffield offices. Our client is flexible to accommodate childcare or caring responsibilities and would be open to a 4-day week also. Private Client Paralegal duties include; • Be able to manage a caseload of private client work and ensure relevant parties are updated with the completion of cases, • Draft a variety of documents which will include wills, powers of attorney, and estate planning documents, • Be confident in communicating with clients over the phone and over email providing a great customer service As the Private Client / Wills Paralegal you will; • Have previous experience of drafting wills and advising clients on private client matters either in an in-house or private practice setting of up to 12 months, • Be able to prioritise workloads and experience managing own cases, • Be able to communicate with clients efficiently and effectively What the Client can offer you? • Joining a highly successful and supportive team with clear career progression opportunities, • Professional and personal development support to help you grow organically in the company, • A company which is proud to have an inclusive and diverse workforce, • 28 days holiday plus bank holidays (rising to 32 in line with service), • Discounts for its products and services, • 10% Pension contributions, • Achievable Annual incentive scheme How to Apply for the Private Client Paralegal / Wills Paralegal role; Apply now or alternatively, call David Scott on the in-house legal team to discuss in more detail and find out more about this great opportunity.

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

About Aveni Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes. Role Overview As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni’s value proposition. You will often be “forward deployed”, meaning you’ll engage closely with strategic clients, acting as subject-matter expert, leading technical discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or adjacent sectors. You likely come from a consultancy, technology advisory practice or a similarly demanding environment. From this background you bring: • Rigorous client-facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives)., • Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions., • High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing., • Strong commercial awareness: you understand value propositions, return on investment, trade-offs (cost vs speed vs write-down risk), and you factor in risk, compliance, data governance when designing solutions. Key Responsibilities • Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment., • Design solution architectures leveraging Aveni’s products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g. CRM, communication tools, data pipelines)., • Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc., • Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation., • Be a trusted advisor to clients: articulate how Aveni’s AI/LLMs meet their needs; help them navigate trade-offs (accuracy, risk, explainability, privacy)., • Provide feedback to Product and Engineering on feature requests, prioritisation, bug-fixes, user experience, based on what you see in the field., • Help define best practices, patterns, reusable assets (e.g. architecture templates, demo scripts, integrations) to speed up future engagements., • Mentor / guide more junior solutions / presales engineers or consultants., • Stay up to date with regulatory developments (e.g. Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape., • Occasionally participate in post-sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction. Skills, Experience & Qualification Requirements Must-haves: • Substantial experience in pre-sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space., • Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments., • Ability to design solutions vs just selling features: architectural thinking, trade-off evaluation, understanding of scalability, performance, data governance., • Excellent communication and presentation skills: able to adapt technical stories for non-technical executives (e.g. risk / compliance / operations leaders) as well as technical audiences., • Experience leading or contributing in POCs, custom demos and pilot deployments., • Deep understanding of regulatory and risk & compliance in financial services., • Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity. Nice-to-haves: • Prior experience in using or building AI Agents, generative models and NLP pipelines., • Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc., • Experience with integrations (CRM, communications platforms, call recordings, speech-to-text, etc.)., • Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g. ISO, GDPR, regulations specific to FS)., • Experience mentoring juniors, creating reusable technical assets / IP. What Success Looks Like • Delivery of well scoped POCs and demos that lead to closed deals., • Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients., • Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement., • Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations., • Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements., • Maintaining up-to-date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market. What We Offer • A collaborative and innovative work environment with awesome career growth opportunities, • 34 days holiday plus your birthday off (inclusive of bank holidays), • Share options – we believe in shared success, • Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do, • Remote and flexible working – remote, co-working spaces, or a mix of both, • Life insurance, income protection and private health care, • Freebies and discounts at a range of retailers, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

Desk-Based Commercial Property Claims Adjuster / Claims Handler Location: Remote (UK candidates only) About the Role: An exciting opportunity has arisen for an experienced Desk-Based Commercial Property Claims Adjuster / Handler to join a dynamic and forward-thinking claims team. In this role, you’ll be responsible for managing a portfolio of commercial property claims from first notification through to settlement. You’ll use advanced digital tools, including video technology for virtual site assessments and customer discussions, to assess loss, confirm liability, and make timely, accurate decisions that move claims forward efficiently. This position offers a great balance of technical challenge, customer interaction, and operational responsibility. Acting as the central contact for all parties – including clients, brokers, suppliers, and policyholders – you’ll ensure smooth communication and consistent claim progress from start to finish. Key Responsibilities: • Take ownership of commercial property claims from instruction through to closure, • Make well-reasoned early decisions on liability, coverage, and contractor involvement, • Coordinate and monitor suppliers to deliver high-quality, cost-effective outcomes, • Maintain precise control over costs, documentation, and timelines, • Communicate clearly and professionally with all stakeholders throughout the claim process, • Demonstrate flexibility and resilience during busy or surge periods What We’re Looking For: • Claims Experience: Proven experience handling commercial property claims end-to-end, • Adjusting Knowledge: Previous experience as a field or commercial loss adjuster would be an advantage, • Professional Development: Ideally working towards or already holding ACII / ACILA qualifications, • Business Interruption Understanding: Sound knowledge or willingness to learn BI principles, • Tech-Savvy & Adaptable: Comfortable using modern systems and evolving processes, • Customer-Focused: Excellent communicator with a natural ability to build trust and manage expectations, • Organised & Detail-Oriented: Strong documentation, reporting, and negotiation skills What’s on Offer: • A competitive salary package reflective of your background and qualifications, • Hybrid working – split your time between home and the office, • 25 days annual leave plus bank holidays, • Private medical cover (inclusive of pre-existing conditions), • Life assurance and income protection, • Self-Invested Personal Pension (SIPP), • Access to voluntary benefits such as dental insurance, cycle-to-work scheme, season ticket loans, and wellbeing apps, • A dedicated Employee Assistance Programme offering wellbeing support, • Discounts on a variety of lifestyle and retail services Why Join: This is more than just a desk-based adjusting role – it’s an opportunity to be part of a modern claims operation that embraces innovation, efficiency, and service excellence. You’ll be supported with ongoing technical training and professional development, giving you the tools to progress your career in an environment that values growth and quality.

Hybrid / Remote Engineer Reports to: Service Manager Salary: Competitive Type: Full-Time, Permanent The Role We’re looking for an experienced engineer to support a rental department and assist with the logistics, operation, and build-up of a new hybrid power fleet. You’ll act as the link between depot teams and customers—supporting equipment setup, training engineers, and ensuring smooth delivery of hybrid energy systems. Key Responsibilities • Work closely with sales and rental teams to ensure correct equipment use and specification., • Provide 2nd line customer support and resolve technical queries., • Attend project kick-off meetings and assist with equipment specification., • Support engineers with installation and maintenance of hybrid systems, helping develop their skills., • Monitor installations and report improvements or issues., • Ensure safe and compliant maintenance, storage, and allocation of hire assets., • Background in generators, plant hire, BESS, energy storage, or hybrid systems., • Knowledge of electrical installations and system loading., • Strong organisational, communication, and customer service skills., • Flexible and able to work remotely; full UK driving licence required., • Performance-related bonus scheme., • Training, upskilling, and career development opportunities., • Holiday buy & sell scheme., • Pension and private medical schemes., • Life assurance and additional wellbeing support., • DBS checks and satisfactory references are required., • Applicants must be eligible to work in the UK.

🌟 Customer Service Representative – Fully Remote (UK) 💰 £28,000 – £34,000 per year 🕒 Monday–Friday | Early Finish Every Friday 🏡 100% Remote | Full Training | Fast-Growing Tech Company 🚀 About the Role We’re a rapidly scaling UK tech company on a mission to deliver exceptional customer experience. As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. If you enjoy helping people, solving problems, and working from the comfort of your home, this is an incredible opportunity. No rigid scripts. No micromanagement. Just a supportive team, great training, and a company that invests in your growth. 🌍 Why You’ll Love Working With Us ✨ Fully Remote Forever – Work from anywhere in the UK 💰 Above-Market Salary – £28k–£34k depending on experience 🎉 Friday Early Finish – Start your weekend early every single week 📚 Full Training Provided – No prior experience required 💻 Modern Tools & Tech – We use the newest systems, no outdated software 📈 Clear Progression Path – Move into senior support, QA, training, team lead, or operations 🤝 Positive Team Culture – Friendly, supportive, and modern work environment 🌴 Generous Holiday Allowance – Plus bank holidays 💼 What You’ll Be Doing • Helping customers via email, live chat, and occasional phone calls, • Resolving queries with clarity, accuracy, and a positive attitude, • Troubleshooting account or product issues using internal tools, • Logging interactions and following up where needed, • Collaborating with other teams to improve customer experience, • Representing the brand with professionalism and warmth 🧠 Who We’re Looking For You don’t need previous customer service experience — we’ll train you. But you should be: • A strong communicator (written + verbal), • Calm, patient, and good with people, • Confident using computers and learning new systems, • Reliable, organised, and detail-oriented, • Motivated to grow your career in a modern tech company 🚀 Ready to Start Your Remote Career? If you want a stable, well-paid, fully remote position with genuine work–life balance, this role is for you. Apply now and start your new career from anywhere in the UK.

About the role Newtrality Programme Managers are the backbone of successful delivery. With between 5-10 years’ experience, they are versed in leading a set of both dependent and interdependent projects and programmes, ensuring quality delivery against time-boxed and budget targets. We see a Senior Programme Manager as someone who can work confidently within ambiguity, and from which build out something tangible, actionable and positive for our clients and their residents. Oversight of programmes ranges from initial set up and mobilisation, through to review and reset and include governance set up and reporting mechanisms both for the client and internally. Programme managers are accountable for ensuring delivery against agreed milestones, deliverables and desired outcomes. Programme managers are expected to work across projects that span directorates always ensuring alignment with agreed scope and output. The role demands a balance of strategic thinking and operational grip. Programme managers are responsible for sustaining engagement with stakeholders, surfacing and mitigating risks, and creating the conditions for effective, high-quality delivery and assurance, ensuring projects and programmes are delivered on time, in budget with the correct resources. Responsibilities • Design and development of programme and project plans, sequencing and mapping dependencies., • Quality delivery of complex programmes and workstreams, to time and budget using Newtrality governance and reporting mechanisms, • Monitoring of programme progress at agreed intervals, escalating where appropriate and adhering to success metrics, • Effective management and control of resources and project costs or overheads (consultants and client teams), • Provision of timely updates internally and externally, ensuring the right level of information is provided, providing input into our wider PMO / Programme Management practice, • Contribution to our programme management practice development (e.g. iteration of tools and techniques, reporting mechanisms retros and coaching colleagues across the business), • Model collaborative, inclusive, and outcome-focused behaviours that support effective cross-practice working and adhere to business priorities and support growth, • Champion our Guiding Principles, ensuring they form the basis of all decisions What experience are we looking for? Our whole team and our network of partners have a huge variety in background and experience, and we think this adds to what makes us different. For this role, we are looking for someone who embodies robust but flexible programme management approaches, who ideally has a background in delivering complex, impact-driven change in public sector services, or consultancy (both employed and freelance). Ambiguity is consistent throughout our work, and all our colleagues are able to work, navigate and live within grey areas – it’s where we do our best work. About Newtrality At Newtrality, we’re a scaling change and transformation consultancy, focused on delivering meaningful change within Local Authorities and the wider public sector. We bring practical, lived experience and deep expertise – the kind that other consultancies often fail to provide. It’s what sets us apart in the sector. As we grow, our people are the vehicle for our success. We work with the best experts in the field, thrive in ambiguity, and deliver bespoke, high-impact solutions for every client we partner with. What We Do Our work spans a wide range of transformation and improvement programmes. We have broad capabilities and deep sector experience, supporting clients through: • Local Government Reorganisation programmes, • ERP implementations, • Programme recovery and strategic transformations, • Strategy formulation and target operating model design, • Organisation-wide and service-driven change and policy initiatives We’re proud of our strong track record in helping authorities deliver better outcomes for their residents – practical, realistic and future-proofed. Our mission is simple: to be the go-to, partner of choice for local government, known for our successful delivery, innovation, integrity, and the tangible impact of our work. How We Work We’re guided by three that shape principles that shape everything we do – from client delivery to how we run our business: Customer – how we serve and innovate for the people we exist for Commercial – how we create and protect value Culture – how we work together and get things done We take a hybrid working approach, balancing flexibility with connection. While much of our work can be done from anywhere in the UK, travel to client sites (typically 1-2 days per week) is part of what keeps us connected and effective. Why Join Us We’re growing fast - our client base, reputation, and opportunities are expanding rapidly as our work becomes increasingly complex and impactful within the sector. This is an exciting time to join a consultancy that’s doing things differently. If you’re looking for: • A hands-on role where your expertise shapes real outcomes, • The chance to work with and learn from sector leaders, • A culture that values authenticity, innovation, and doing the right thing ...then this might be the opportunity you’ve been waiting for. Beyond Delivery Outside of our client-facing work, we’re proud to partner with Tile Hill to deliver the Different programme – a national leadership development initiative designed to support and accelerate the growth of Future Leaders from minority backgrounds across the sector. This partnership reflects who we are – rooted in purpose and driven by shared commitment to equity, excellence, and meaningful change. Learn more about the programme ___. Working With Us • Hybrid working with travel to client sites when needed, • 25 days holiday (plus bank holidays, including Christmas shutdown), • Monthly team away days, • A supportive, values-led culture focused on growth and balance Interview Process • Initial screening call with Resourcing & People Manager (video call), • First stage interview with experience led questions with one of our directors (video call), themes of questions and job description will be provided, • Final Stage interview with CEO & MD (video call/in-person where practical) Our initial screening calls will occur both whilst the job advert is still live, and after the closing date for the role. Unsuccessful applications may be provided feedback where possible prior to the closing date. We aim to provide feedback post-screening call and interview within 3 working days. Newtrality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from all backgrounds, cultures, genders, sexualities, races, religions, and abilities. Recruitment decisions are made fairly, transparently, and without bias, in line with our Equality, Diversity & Equal Opportunities Policy. We are dedicated to supporting diversity and inclusion at every stage of our work.

Within a rapidly changing, highly competitive sector, our client provides service/support excellence - ensuring analytical instrumentation is installed, calibrated and maintained to the highest industry standards. Our client is seeking a technical sales specialist to drive the sales of their extensive instrument service contracts across an array of laboratories/industries inc. (bio)pharmaceutical, food/bev, research, academia, CRO’s, CDMO’s and instruments (e.g. HPLC, GC, LC-MS, GC-MS, Mass Spectrometry, ICP) Using your consultative skills, you will guide and professionally advise your clients on the correct solutions for their requirements, as well as providing point of care services that allow research to continue to the highest industry standards. To succeed in this position your personality, tenacious character and problem-solving abilities will be called upon regularly, as well as your passion to provide world-class customer service. Candidates for this position must have: • Prior Scientific Sales experience (Service contracts preferred, but experience with selling CAPEX, consumables would be beneficial), • A degree in Chemistry, Biochemistry or Pharmaceutical Sciences (or similar), • UK Drivers License, • Right to work in the UK, • The ability to travel to the head office in Milton Keynes The role requires you to work from home, with a requirement to be office-based up to 50% of your time and 25% of your time visiting clients. For your services, the package provided includes: • An excellent basic salary including bonus (this can be explored further through application)., • 25 days holiday inc. bank holidays & Christmas, • Company pension scheme is provided, • Company Car, Laptop & Mobile phone Apply now to be contacted by one of our expert consultants today! Keywords: analytical service contracts, chromatography, mass spectrometry, business development, account management, technical sales, consultative sales, maintenance contracts, calibration contracts, multi-vendor services, UK-Wide, Hemel Hempstead, Reading, Stevenage, Northampton, Milton Keynes, Birmingham, Coventry, Oxford, Cambridge, London, Norwich, VRS9234PC. Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website

Are you an experienced or newly qualified mortgage adviser with your own route to market looking for a new home and new challenge? Are you dreaming of the freedom and flexibility to work from home in a self employed capacity. Established in 2004, Status Mortgage Services are growing and are on the look out for new and established mortgage advisers to join their team. If you're ready to embark on a journey towards becoming your own boss and a highly successful adviser, we want to hear from you. Mortgage Advisor Roles & Responsibilities: • Develop and expand your client base to generate new leads and referrals., • Offer expert advice on Mortgage and Protection products., • Handle applications from start to finish with precision., • Stay updated on industry regulations and lending criteria. Mortgage Advisor Required Skills & Qualifications: • CeMAP or CII qualified in Mortgage Advice or equivalent., • Diligent and driven to achieve success., • Excellent communication skills both written and verbal., • A desire to provide fist class customer service. Mortgage Advisor Benefits: • Fully remote working., • Comprehensive one-to-one training on all aspects from client generation through to providing advice., • Competitive commission only structure – 70% split on self-generated leads., • Flexible home-working arrangements., • Active management of your social media presence., • Supportive team environment of knowledgeable advisers., • Access to admin support. This role would suit all mortgage advisers, from those already established to those just starting out their career. If you have your own client bank and looking for a new place to call home, this is the role for you. To learn more and apply, please click below.

Who we are… Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million. We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field. We take pride in being an engineering authority with a strategic global presence, dedicated to meeting the unique needs of our clients. Join us for a unique experience where we value autonomy, giving our employees responsibility and ownership in their areas of expertise. What You’ll Do • Own and develop the UK & Europe Hydro Market strategy., • Lead market analysis, customer development, and account management., • Represent Quartzelec at sales and marketing events., • Manage the bid process, negotiate contracts, and ensure compliance., • Act as the main point of contact for Hydro customers, building strong relationships., • Support project lifecycle from handover to completion, attending review meetings., • Mentor and train project teams, sharing specialist knowledge., • Contribute to business improvement initiatives across the organisation. What We’re Looking For • Proven experience in the Hydro & Power Station industry., • Strong commercial and technical understanding, ideally with an engineering background., • Knowledge of rotating machines and ability to interpret technical drawings., • Skilled in tendering and contract negotiation., • Excellent communication and leadership skills., • Willingness to travel within the UK and internationally. Benefits: As a valued member of our team, you’ll receive a comprehensive benefits package that includes: • Contributory salary sacrifice pension scheme, • Private Healthcare, • Company Car, • Life insurance (4x your salary), • Enhanced annual leave entitlement, in addition to bank holidays, • Company-funded gym subsidy payments, • Annual vision allowance, • Free 24/7 remote GP service, • Employee referral program, • Long service recognition awards, • Paid maternity and paternity leave, • Access to free Electric/ Hybrid vehicle charging points Additionally, you'll have access to a wide range of supplementary benefits, including: • Employee Assistance Programme, • Extensive professional development through our in-house training academy, • Career-enhancing training events, • Exclusive employee discounts and various concessions via our corporate perks platform Why Quartzelec? At Quartzelec, we take great pride in our commitment to developing the next generation of talent, as demonstrated by our active engagement with over 100 apprentices. In recognition of our efforts, we were honoured to receive the Employer Recognition Award from two of our training providers in 2025. We are dedicated to fostering growth and supporting our apprentices through guidance and mentorship, enabling them to achieve their full potential. We offer a distinctive working experience within a company that values autonomy, empowering employees with the responsibility and ownership of their areas of expertise. This approach not only allows you to make a meaningful impact but also creates opportunities for significant career advancement. Closing Date: tbc We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Strictly no agencies please.

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Field Service Engineer Hours: Monday - Friday days only Salary: £45,000 – £50,000 (Depending on experience) + Overtime Opportunities Overtime: Paid door-to-door 1.5x anything over contracted hours (Mon–Fri) 2x on weekends (Nationwide Travel Required, overnight stays 1–3 nights per week on average) Benefits • Company Vehicle + Fuel Card + Expenses paid, • Over night stay uplift / allowance, • 26 days holiday + bank holidays, • Ongoing technical training and development, • Clear career progression pathways, • All tools, equipment, and PPE provided The Role This is a mobile position involving travel to customer sites, carrying out installation, servicing, breakdowns, maintenance, and fault-finding on a range of specialist equipment. Key Responsibilities • Service, repair, install, and maintain specialist equipment across multiple locations, • Carry out planned preventative maintenance (PPM) and respond to reactive breakdowns, • Fault-find on mechanical and electrical systems, • Complete accurate job sheets, reports, and all relevant documentation, • Work independently to manage your schedule and workload effectively, • Support project-based installations when required Requirements • Previous experience as a Field Service Engineer or similar hands-on engineering role, • Strong mechanical and/or electrical fault-finding skills, • Ability to read and interpret technical drawings, manuals, and schematics, • Full UK driving licence, • Willingness to travel nationwide with overnight stays (1–3 nights per week)

Job Title: Dual Fuel Engineers Location: Priority Areas: W, TR, SW, SK, S, RH, RG, NW,N, KT, HA ,GU ,GL ,E, EH, EX, CB, BS, BL, BB, AB Salary: £42,000 per annum Benefits: • £500 quarterly attendance bonus, • £25 per meter bonus after the 5th fitted, • Saturday work: £110 per dual / £70 per single, • On-call rota: 1 in 5/6 weeks (£35 per day + enhanced rate), • 33 days annual leave (including bank holidays), • Pension scheme and progression opportunities, • Van, fuel card, tools, and uniform provided, • Excellent earning potential About the Role as a Dual Fuel Engineer We are seeking skilled and motivated Dual Fuel Engineers to join a growing team, responsible for installing, exchanging, and maintaining smart gas and electric meters in domestic properties. This is a fantastic opportunity to secure a stable role with excellent earning potential, strong team support, and opportunities for career growth. Job Responsibilities of a Dual Fuel Engineer • Install, exchange, and commission smart gas and electric meters to industry standards, • Complete safety and performance checks in line with regulations, • Deliver excellent customer service during every visit, • Ensure all work is completed efficiently and accurately using handheld technology, • Maintain a clean, safe, and professional work environment, • Participate in the on-call rota as required, • Dual Fuel Engineer experience ( 1 year ) Professional and Personal Attributes: • Qualified Dual Fuel Smart Meter Engineer (CCN1/CMA1 & MET1 + Smart Metering Electric Dual Fuel), • Current MOCOPA authorisation, • Full UK driving licence, • Excellent communication and customer service skills, • Strong attention to detail and commitment to safety, • Reliable, self-motivated, and able to work independently #dualfuel #smartmetering #smartmeter #dualfuelinstallations #dualfuelinstaller #dualfuelengineer #gasmeter #electricmeter #MOCOPA #smartmeterinstallations #smartmeter

Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___

Account Manager North West Permanent – Full time Competitive Salary Car / Car Allowance Flexible Benefits Summary NG Bailey is looking for anexperienced high energy and driven Account Manager to take ownership of our high-profile client contract. This is an opportunity to lead from the front, oversee technical services delivery and shape the future of a key client partnership. As the primary point of contact, you will be responsible for P&L management, service excellence, and have a focus on growing the client relationship securing future business. You will conduct regular internal audits ensuring that all planned and reactive maintenance services are delivered to the highest standard as well as compliance to all Safety, Health and environmental standards If you thrive in a fast-paced, environments and have the leadership skills to manage multidisciplinary technical delivery teams, this is the role for you. Some of the key deliverables in this role will include: Own & Develop the Client Relationship – Foster a "one-team" approach to service delivery. Drive Operational Excellence – Ensure best-in-class technical maintenance services that exceed SLA and KPI targets. Financial & P&L Management – Deliver cost-effective solutions while maintaining outstanding customer satisfaction to meet the required budgets in terms of revenue and margin. Technical & Engineering Leadership – Provide expert solutions, oversee remedial and reactive works, and drive innovation to the benefit of both NG Bailey and the clients Project Oversight – Lead and coordinate all site activity, audits, and inspections to maintain top-tier service. Manage Supplier Performance – Ensure third-party contractors adhere to strict safety, quality, and compliance standards. What we’re looking for : Experience: Strong management experience gained within the FM arena or similar with excellent organisational skills. Experience in managing mobile delivery across diverse locations and multiple client interfaces. Experience in Managing Agent accounts will be an advantage. Technical Skills: Recognised apprenticeship/training in Mechanical & Electrical (M&E) services, backed by industry qualifications. Financial Acumen: Proven ability to manage budgets and deliver cost-effective solutions, including WiP, Debt and day to day budget control. Leadership: A proactive leader with experience managing multidisciplinary teams and third-party suppliers. An industry recognised management qualification desirable. Compliance Knowledge: Familiarity with statutory and legislative requirements, with IOSH/NEBOSH qualifications desirable. Sound knowledge of SFG20 desirable Communication: Exceptional written and verbal communication skills, with the ability to present information clearly and build strong relationships at all levels. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salary Car / Car Allowance Flexible Benefits 25 Days Holiday Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-JL1c272c101-f45c-4783-b4a0-50ad222b87c0

Job Description You could be just the right applicant for this job Read all associated information and make sure to apply. The business was set up in 2010, specialising in Financial Service. Lending, Protection & General Insurance; offering a holistic approach to their customers. The business is directly authorised, has a strong panel of insurers and great plans for 2026. We are looking for a new lead generator to join their team, someone who is self-motivated, professional that does not require man management. Daily/Weekly meetings will take place & support is always available. What you’ll be doing: ~ Contacting inbound enquiries / business customers, confirming criteria / generate interest before transferring your prospect to a Protection Advisor. Your responsibilities will include: Providing quality leads, making sure you are following the business processes. Managing your time effectively is key. Ensuring that FCA and internal regulatory standards are met. What they’re looking for: ~2 years’ experience in Financial Services. ~ A great communicator with a professional telephone manner. ~ A highly motivated individual with a drive to deliver sales targets and outstanding customer outcomes. ~ The ability to build great rapport with clients through a consultative approach. What they’ll do for you: Provide full training and support for the role to ensure you have the knowledge and tools to achieve. Ensure you are kept up to date with any product or regulatory changes. Continue to develop your skills. Working Hours: Monday & Thursday 09:15 – 18:45 Friday 09:15 – 13:15 What else is on offer? ~22 days annual holiday allowance (+ bank holidays). ~ Your birthday off (paid for, after completing 12 months service). xkybehq ~ Company pay for qualifications within Financial Services Industry (R05). ~ Monthly, Quarterly team events.