Trabajos bank customer service en CambridgeCrear alertas

hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. \n At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships. \n As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service. \n What you will do: \n\n • You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.\n, • You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.\n, • You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.\n\n And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. \n Working Arrangements & Training: \n Metro Bank Cambridge (6 month fixed term contract) is a Monday - Friday store. We are currently recruiting for full time, 37.5 hours across 5 days. \n Our colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm every day. If reasonable too we may ask you to work Saturdays in a store that is open. If this is the case, we will provide a day off in the week and any reasonable additional travel can be expensed. \n We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager. \n What you will need: \n\n • Ability to build effective customer relationships in a fast-paced environment.\n, • Maintain meticulous attention to detail, even under pressure.\n, • Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.\n, • Proficient in computer skills, including a working knowledge of Microsoft Office.\n, • While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.\n\n Our promise to you: \n\n • Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts\n, • Extensive training to build your knowledge and skills\n, • Internal opportunities for career advancement\n, • Upon completion of training, you will receive a salary uplift\n\n Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

About The RoleJoin HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.• Location: Cambridge• Salary: £36,720 - £40,120 (depending on experience) + £1,500 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)What you'll be doingAs a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems.Your day-to-day will include:• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework• Completing 1st and 2nd fix plumbing work in domestic properties• Repairing and maintaining household plumbing systems• Managing jobs independently while delivering excellent customer service• Representing HomeServe in customers' homes with professionalism and careThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £1,500 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking for• Level 2 qualification in Plumbing• Experience in 1st and 2nd fix plumbing• Experience working in domestic properties• Full UK driving licence (max 6 penalty points)• Strong customer service skills• Ability to work independently and solve problems on site• A positive, proactive approach to your workTraining and supportWe'll give you everything you need to succeed from day one:• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer(Where required, we will pay for your accommodation and meal allowance for your induction).Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsNot SpecifiedTPBN1_UKTJ

Service and Commissioning Engineer (Bespoke Machinery)Cambridge£50,000 - £55,000 + In-House Training + Enhanced Pension + 25 Days + Bank Holidays + Paid Travel + Overseas TravelAre you a Service or Commissioning Engineer, or both, from a machinery background, looking for an exciting role, for a worldwide renowned manufacturer of bespoke machinery and automated equipment, who since their creation nearly 50 years ago have seen constant expansion to where they now boast an extensive client base across the globe?Do you want to work in a role where you can be the technical go to for a variety of install, commissioning, and maintenance tasks, where you will get to work on a variety of bespoke machinery including but not limited to a variety of automated assembly machines, robotic handling units and systems, with the added benefits of in-house training from industry experts, an enhanced pension scheme, and further great benefits?On offer is the chance to become a key player in a skillful Engineering team, for a company with nearly 50 years of innovation, where you can technically progress your career whilst reaping the rewards of a generous company benefits package.In this role you will be responsible for providing company clients and staff with on-site and remote machinery support during the installation phase, as well as installing and commissioning bespoke, purpose-built machinery. You will also be responsible for planned and reactive maintenance and servicing of existing machines.This role would suit a Service or Commissioning Engineer, or both, from a machinery background, looking for an exciting role at a specialist and bespoke machinery manufacturer who provides great opportunities for technical progression as well as a generous benefits package.The RoleProviding company clients and staff with on-site and remote machinery supportInstalling and commissioning a variety of bespoke, purpose-built machineryPlanned and reactive maintenance and servicing bespoke machineryTravel to client sites nationwide and worldwide, 50/50 split between workshop and field workThe PersonService or Commissioning Engineer, or both, from a machinery backgroundFull UK Driving licenseHappy to travel nationwide as well as worldwide to customer sitesCommutable distance to CambridgeBBBH26076Key Words: Service Engineer, Commissioning Engineer, Service, Commissioning, Engineering, Servicing Engineer, Machinery, Bespoke Machinery, Purpose-Built Machinery, Cambridge, Waterbeach, Newmarket, Ely, HuntingdonIf you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.TPBN1_UKTJ

Job descriptionTyre Technician - Mercedes-Benz CambridgeWant to be the best you can be? It's what drives us too.Working in our parts department as a Tyre Technician you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Carrying out the fitting of tyres efficiently and competently to manufacturer standardsMaintaining and develop skill levels in all aspects of tyre fitting technologyCommunicating with the Service Reception team and Workshop ControlMaintaining good housekeeping standards and orderly administration of your workSpeaking with customers on occasion to provide your expert, technical opinionHelpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of Tyre Fitting is essentialAptitude for multi-taskingAn eye for detailAbility to work under pressureQuality awarenessCommunication skillsFull UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

\n Head of Housing \n Cambridge, Hybrid \n \n \n Are you an experienced housing leader who combines strong technical knowledge with confident, values-led people leadership? This is an opportunity to lead a key customer-facing service, shaping how we deliver housing management services and create meaningful outcomes for our customers. \n \n About us \n \n Hundred Houses Society is a charitable, not-for-profit housing association with a proud history dating back to 1933. We own and manage over 1,500 homes across Greater Cambridgeshire. Our mission is “To provide good quality homes and services in Greater Cambridge that people value”. Our aim is to provide great value, low-cost homes for the people of Greater Cambridge and continuously strive to deliver better customer service. \n \n About the role \n \n As our Head of Housing, you will be accountable for leading the delivery, performance and continuous improvement of housing management services. \n \n This is a key strategic leadership role with accountability for building relationships and working closely with key stakeholders, focusing on a positive and motivating culture within the team while ensuring housing services are legally compliant, cost-effective, value for money and aligned with our values - ensuring our customers at the heart of our service development. \n \n What you’ll be doing \n In this role, you will: \n \n\n • Lead and inspire our Housing Team\n\n \n\n • Shape strategy and ensure regulatory compliance\n\n \n\n • Deliver excellent core housing management services\n\n \n\n • Put customers at the heart of what we do\n\n \n\n • Drive service improvement, assurance and professional standards\n\n \n\n • Please see the job description for more information\n\n \n About you \n \n We are looking for a confident, housing professional with strong leadership, management and people skills. To succeed in this role, you’ll need: \n \n\n • Substantial experience of housing management within a social housing provider, with strong technical knowledge across tenancy management, rent and service charges, leasehold services, allocations, voids, estate management and anti-social behaviour.\n\n \n\n • Strong understanding of housing legislation, regulation and professional standards, with the ability to work in a legally compliant, customer-focused and risk-aware way.\n\n \n\n • Experience of managing risk, safeguarding, customer wellbeing and tenancy sustainment issues, with the ability to make sound, evidence-based decision making that reflects organisational values and legal responsibilities.\n\n \n\n • Proven ability to lead, motivate and develop employees, creating a positive and accountable team culture, supporting the delivery of high-quality services.\n\n \n\n • Confidence in using housing systems, data, performance information and numerical insight to manage risk, improve services and support decision-making with a structured and organised approach.\n\n \n\n • Experience in coaching employees and excellent communication, influencing and negotiation skills, with the ability to build trust and manage complex situations, work collaboratively and handle sensitive, complex situations.\n\n \n\n • High levels of personal integrity, accountability and self-motivation, committed to delivering effective outcomes in line with organisational values.\n\n \n\n • CIH Level 4 or 5 qualification in housing is an essential requirement and a condition of the role. This post is a relevant senior manager role under the Competence and Conduct Standard (Social Housing (Regulation) Act 2023). We are willing to speak to candidates who do not already hold the qualification, provided they are willing and able to achieve it within the regulatory timeframe.\n\n \n Why join us? \n \n We’ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference. \n \n What we offer you \n \n\n • 28 days annual leave (excluding bank holidays)\n\n \n\n • Option to buy/sell up to 5 days’ annual leave\n\n \n\n • Private health insurance\n\n \n\n • Employee discount scheme\n\n \n\n • Defined contributions pension scheme, matched from 4% to 10%\n\n \n\n • Employee Assistance Programme\n\n \n\n • Life assurance\n\n \n\n • Strong focus on learning, development and wellbeing\n\n \n\n • Plus, more when you join!\n\n \n We encourage early applications and may close the vacancy once we have received sufficient applications from candidates who meet the essential criteria. \n \n Please note that Enhanced DBS clearance is required for this role. \n \n Inclusion and Diversity \n \n We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. \n \n All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. \n

The RoleDue to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Cambridge Housing Society team. This is a permanent role with travel across Cambridgeshire. Please note, the office is based in Histon. The core working hours are Monday to Friday 8am-4:30pm. We offer a competitive salary, a company van - fully expensed for work purposes only. Plus lots more benefits!The CustomerWe are proud to advertise this will be working on the Cambridge Housing Society (CHS) contract. This is a long-term partnership with houses covering the whole of Cambridgeshire, from Wisbech down to Haverhill, although primarily situated in central Cambridge. There are nearly 3,000 properties, mostly houses and flats, and we will be looking after their Repairs, Voids, Cyclical Works and Planned workstreams.Duties and ResponsibilitiesCustomer Liaison Officer duties and responsibilities include: Lead resident and community engagement initiatives, building strong relationships with local communities. Deliver clear and effective communications to customers and residents about the nature and scope of works. Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically. Coordinate access arrangements to ensure works are delivered smoothly and on schedule. Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions. Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation. You will be the first port of call for the tenants supporting them through their planned and retrofit refurbishment work You will be working within a friendly, established and supportive teamWhat You Will NeedThe Customer Liaison Officer will meet the following criteria:Essential criteria: Previous experience of working in a customer facing role Ability to deal with sensitive situations Resilience and strong negotiation skills Proficiency in Microsoft Office Full Driving Licence A strong customer service background Solid and efficient administrative experienceDesirable criteria: Experience of working within the Social Housing sector Customer Liaison or Tenant Liaison experience (not essential).BenefitsCustomer Liaison Officer benefits: Competitive salary based on experience with profit related bonus Company van provided, fully expensed for work purposes only 25 days annual leave + bank holidays + your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discountsWho We AreWe are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. If you need any assistance with your application, please contact our team atTPBN1_UKTJ

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store's management team, assuming the role of Duty Manager at points throughout the week. \n This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. \n You will be responsible for \n Ensuring that the team comply with legal standards and company procedures at all times. \n Ensuring that your team are fully trained in cash handling to minimise losses \n Controlling debt and recover overdue or failed payments from customers \n Maintaining accurate and timely payroll records. \n Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction \n Liaising with other department Supervisors to monitor orders for delivery \n Managing a team of customer focused individuals throughout reception and checkout area \n You will need \n To be successful in this role your skills and experience will include: \n Passionate about providing exceptional customer service \n Flexible, adaptable and enjoys working with, as well as managing a team \n An excellent communicator and have some experience in supervising or managing a team. \n Practical experience in the retail trade \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

Service Managers,We have a rare opportunity for an experienced Service Manager to join a successful, global automotive group, you'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim. \n Service Manager Benefits:Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with the company pension schemeBalance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with the cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with the company share purchase planKeep learning and growing with the training and development opportunities for everyone.Life assurance with the option to increase coverThey are open to flexible working options \n Service Managers duties include:Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourcedDrive a high performance culture, ensuring performance is rewarded and underperformance is managedOversee the service department, managing resource levels and productivityAccurately produce dealership reporting, in line with group reporting frameworksSupport the dealership to consistently achieve high levels of customer satisfaction \n If you are a succesful Service Manager who lives within commuting distance of Cambridge, please apply today! \n To apply for this vacancy you can email quoting Service Manager, Cambridge. Or call the office on . Alternatively why not message or WhatsApp Daniel Walton directly today on . \n We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. \n Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

About the company \n We are currently partnered with a leading UK business who provide a bespoke service across the entire country. As the UK's go to in their industry, they have thousands of customers and specialists to provide them with the service they need. They are invested in Salesforce and are looking for a data and reporting specialist to join their team who has excellent experience using PowerBI. \n \n \n About the role \n As a business, they are built upon two core platforms; Salesforce and Oracle, and with customer and business data spread across both systems, they need a reporting analyst with experience on both platforms to unify the data in PowerBI to create clear insights for the business to use. You will work within a team that has been built in-house to focus on the data and reporting elements, and you will play an important part in delivering actionable insights for the business. \n \n Responsibilities \n\n • Building and enhancing reports and dashboards that drive operational, tactical, and strategic decision\n, • Partnering with stakeholders to translate business needs into actionable insight\n, • Ensuring accuracy and alignment across Salesforce, Oracle, Power BI and Snowflake output\n, • Championing data quality, governance, and KPI consistency across the organisation\n, • Acting as a subject matter expert in reporting best practice\n, • Driving adoption of reporting by delivering training, guidance, and user support\n, • Identifying opportunities to automate and improve reporting efficiency\n\n \n Experience/Requirements \n\n • Proven experience building reports and dashboards in Salesforce is required\n, • Strong understanding of data models, relationships, and reporting structures\n, • Experience with enterprise systems (ideally Salesforce & Oracle / CRM & ERP)\n, • Ability to engage stakeholders and translate complex requirements into clear reporting solutions\n\n \n What's on offer? \n\n • Flexible hybrid working\n, • Company bonus\n, • Great pension\n, • 25 days holiday + Bank holidays\n, • And more...\n

Maintenance Operative \n Cambridge \n Full-Time \n Permanent \n We are currently looking for a Maintenance Operative to join our team responsible for the maintenance of our Student Accommodation Scheme with 576 bedrooms in Cambridge City Centre. \n \n As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. \n \n Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. \n \n Key Responsibilities: \n\n • Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electrical, painting and decorating and supervise any of these aspects that are subcontracted.\n, • Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.\n, • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues\n, • Liaise with and monitor onsite contractors to ensure completion of work\n, • Be responsible for the day to day reactive and preventative maintenance\n, • Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks\n, • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks\n, • Undertake scheduled flat inspections and complete all resultant actions in a timely manner\n, • Record, log and monitor any maintenance issues that may arise within the maintenance log book\n, • Ensure that maintenance records are kept for the all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification\n, • Ensure that all Property Documentation Files are accurately maintained and up to date\n, • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits\n, • Interact with students and understand their needs\n\n \n Key Requirements: \n\n • Take ownership of responsibilities and display pride in work carried out\n, • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken\n, • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible\n, • Have previous experience of domestic electrical/plumbing/general maintenance\n, • Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook\n, • Have demonstrable experience of effective communication both orally and in writing\n, • Have the ability to prioritise your own workload\n, • Work within a team to cover reception / admin duties and gain a knowledge of the student booking system\n\n \n Hours of Work: \n\n • Monday to Friday 8am to 5pm or 9am to 6pm\n, • We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis\n, • During our summer turnaround period, we may require additional support to cover additional hours.\n\n \n Benefits: \n\n • Competitive salary\n, • 25 days holiday, plus bank holidays\n, • Paid overtime\n, • Pension scheme\n, • Life Assurance cover\n, • Employee Assistance Scheme\n\n

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within our MEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services.Want to be a part of it?What will you be doing?Youll be working alongside our ATEX and Electrical Services Teams, predominately within the water industry, but also in the Energy and Manufacturing industries.MEICA and capital maintenance - Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services.Youll be responsible for carrying out a range of electrical installations and maintenance projects in hazardous areas, all in accordance with BS7671: 18th Edition and BS60079, whilst ensuring a high level of customer satisfaction.Youll be working alongside our established team of experts, which means you will receive a wide range of industry help and support.What youll bring- Do you have previous experience of ATEX zones and hazardous areas?- Have you got proven working knowledge of a wide range of Ex protection concepts, including but not limited to: Ex d flameproof, Ex E - Increased Safety and Ex I- Intrinsic Safety?- Do you have CompEx Ex01 & Ex04 (Gas & Vapours)?- Have you completed an NVQ Level 3 (Maintenance or Installation),18th Edition Electrical Wiring Regs and City & Guilds 2391-52 Inspection and Testing?- Do you have industrial experience?- Preferably, youll also have CompEx Ex05 – Ex06 (Dust), PASMA, IPAFIOSH and CCNSGWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include;- Contributory pension scheme- Online GP service, 24 hours a day, 365 days a year- Employee assistance programme- My Rewards portal, access to 1000s of retail discounts- Life assurance- Cycle to work, salary finance and give as you earn schemes- Enhanced maternity, paternity leave and adoption leave- Reward and recognition schemeIn addition, this role offers;- Company van/vehicle and fuel card for business use- 25 days annual leave plus bank holidays- Recommend a friend get rewarded for introducing people to us!About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.- Were responsible and go further for our people, clients, communities and the planet- Were open and seek new and better ways of exceeding expectations- Were together and as one team; the whole is greater than the sum of the parts- Were ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupWTPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Highways, were supporting the safe transportation and movement of people across the UK.We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.Youll be joining our Highways maintenance team in Cambridgeshire, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.Want to come and be a part of it?What will you be doing?Youll complete a high level of manual work and be outdoors in all weathers.Youll undertake highways repairs, including potholes, patching, drainage, footways, and general highway maintenance.Youll use technology (tablets/apps) to input safety data and maintenance records.Youll be driving and operating plant and equipment when trained. Do you have experience with plant and equipment operation?You will take responsibility for vehicles, plant, and materials in your charge.Well train you to undertake winter and emergency maintenance out-of-hours activities on a standby rota.What youll bringA clean driving license. Do you have a clean driving license?An LGV Class C driving license or willingness to obtain one.A CSCS card.Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include;- Matched or contributory pension scheme- Online GP service, 24 hours a day, 365 days a year- Employee assistance programme- My Rewards portal, access to 1000s of retail discounts- Life assurance- Personal accident insurance- Cycle to work, salary finance and give as you earn schemes- Enhanced maternity, paternity leave and adoption leave- Reward and recognition schemeIn addition, this role offers;- 24 days' annual leave plus bank holidays- Recommend a friend get rewarded for introducing people to us!- Standby / Overtime / Call outAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.- Wereresponsibleand go further for our people, clients, communities and the planet- Wereopenand seek new and better ways of exceeding expectations- Weretogetherand as one team; the whole is greater than the sum of the parts- Wereambitiousand embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note:Occasionally, we may close job adverts before the stated closing date.Wedencourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction.#MGroupH INDSTATPBN1_UKTJ

Deputy Manager Cambridge Bar Hill - 39 HoursWho are we?Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.Whats the role?Were looking for a Deputy Manager to join our team in Cambridge. As the Deputy Store Manager, youll work closely with the Store Manager to oversee the stores day-to-day operations and ensure the best possible experience for our customers and their pets.When the Store Manager is unavailable, youll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.Your key responsibilities will include:Inspiring and leading your team to create a fun, engaging, and customer-focused environment.Driving sales performance and achieving key KPIs.Overseeing store operations, including recruitment, stock management, and compliance with health and safety.Acting as Duty Manager when the Store Manager is unavailable.Leading by example and contributing to the stores overall success.Well provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.Who are we looking for?Wed love to hear from you if you:Have at least 1 year of management experience in a retail environment.Are passionate about retail and delivering exceptional results.Are flexible to work a 7-day shift pattern, including weekends and bank holidays.Have excellent communication and leadership skills to engage and inspire your team.Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.BenefitsWe reward our management team with a comprehensive package designed to support your well-being, including:- Annual bonus opportunities.- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).- Your birthday off to celebrate in style.- Life assurance worth 4x your annual salary.- A 4% company pension contribution.- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.Clickhereto read our Values & BehavioursClickherefor more details and other benefitsWe take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!Dont waitapply now! We may close the vacancy early due to high interest.TPBN1_UKTJ

About HolcimWe are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.Holcim UK Company Benefits- Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring- Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety- We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way.- Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business.- Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.- Opportunities for career progression both at home and abroad- Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace- Staff discounts including special rates for garden landscaping productsThe OpportunityWe have a new vacancy for an HGV Class 2 Driver to join our expanding logistics team based out of our RMX plant in CambridgeResponsible for the day to day operation of a concrete mixer truck based predominantly in Whetstone RMX plant but on occasions will be required to operate at other plants within the region. To drive any vehicle of the companys fleet which has been assigned and a current licence is held. To uphold the high standard of image, presentation and delivery service for which the company is known and to strive to improve fuel efficiencies and reduce cost minimisation.Who you are- Can work alone or part of a team .- Flexible approach to hours as this role will require some weekend and potentially night working.- Knowledge of AI Policies and procedures an advantage.- Knowledge of concrete desired but not essential.- Customer Focused.- Good Communication skills required.- Previous HGV licence and CPC card is desirable.- MPQC is preferredWe are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.TPBN1_UKTJ

Transport PlannerLocation: Cambridge, CambridgeshireHours: Monday to Friday, Flexible Opportunity with Core Hours RequiredSalary: Competitive - The above is illustrative onlyHoliday: 32 days including bank holidays, Increasing with length of service.Sector: Civil EngineeringOur client is a well-established, multi-disciplinary consultancy specialising in transport planning, travel planning, and civil and structural engineering services. The business has grown steadily in recent years and now operates across the UK, supporting both public and private sector clients on a wide range of development and infrastructure projects. They are known for delivering practical, high-quality solutions from early feasibility through to detailed design and project delivery, with a strong emphasis on collaboration and client-focused outcomes.With an experienced and technically strong team, the company provides end-to-end support, combining commercial awareness with in-depth knowledge of current legislation and industry standards. Our client places a strong emphasis on communication, long-term relationships, and continuous improvement, underpinned by their core values of customer focus, openness, results, and excellence. They have built a solid reputation for delivering reliable and innovative engineering solutions that enable successful development across a diverse portfolio of projects nationwide.Position DutiesManage and deliver small to medium transport planning projects, including budget and time managementPrepare, review, and occasionally approve technical reports such as Transport Statements, Technical Notes, Travel Plans, and Access AppraisalsPrepare more detailed reports, including Transport Assessments and Modelling NotesUndertake access appraisals, design access options, and review planning drawing requirements (visibility splays, vehicle tracking, access design)Apply transport policy, design guidance, and local planning regulations to projectsConduct site visits independently and provide professional opinions to inform scheme developmentAttend and contribute to project team, client, Local Highway Authority, and public consultation meetingsIdentify and propose mitigation measures to address highway capacity and active travel issuesLiaise with clients, planners, architects, and highway officers, maintaining professional working relationshipsPrepare fee proposals for projects and contribute to larger project proposalsSupport business development initiatives and attend networking events as requiredAssist colleagues in marketing initiatives, maintaining client satisfaction and quality standardsProvide guidance and support to other team members as requiredWork effectively both independently and collaboratively within the teamEnsure compliance with company policies, procedures, and quality management systems (QMS)Position RequirementsDegree-level qualification or equivalent experienceIdeally working towards membership of a relevant professional organisationAt least 2 years' experience in transport planningProficiency in AutoCAD, TRICS, and transport modelling softwareExperience preparing and reviewing technical reports such as Transport Statements, Technical Notes, Travel Plans, and Access AppraisalsExperience preparing more detailed documents such as Transport Assessments and Modelling NotesExperience managing small to medium-sized projects, including budget and time managementExperience working with local authorities, architects, and plannersExperience undertaking site visits and providing professional opinionsExperience preparing fee proposals for small to medium projects and contributing to larger projectsExperience supporting business development, marketing initiatives, and networking eventsExcellent written and verbal communication skillsAbility to prioritise workload, work effectively both independently and as part of a teamCompetence with computer-based systems, including Microsoft OfficeAbility to apply national and local transport policy and design guidance appropriatelyAbility to undertake access appraisals, design access options, and review planning drawing requirements (visibility splays, vehicle tracking, access design)Understanding of trip generation, distribution, and mitigation measures for capacity or active travel improvementsAbility to attend and contribute to client, project team, and Local Highway Authority meetingsProfessional judgement to contribute to early-stage scheme developmentProblem-solving skills and adaptability to support colleagues and cover project responsibilitiesAbility to build and maintain strong working relationships with clients and stakeholdersCommitment to confidentiality, professional conduct, and company policiesPosition Remuneration5-hour workdays with flexible working hours, with a core hour requirement allowing for lifestyle and work life balance24 days annual leave, increasing with length of service plus 8 bank holidaysDay off on your birthday if it falls on a working dayOne community or charity day a year to allow you to support the person projects you loveSalary sacrifice scheme with the opportunity to purchase or sell annual leave days.Christmas shut downQuarterly and yearly bonus schemes, offering the potential to earn morePrivate healthcare upon completion of probation periodBike to work schemeStreamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.TPBN1_UKTJ

ElectricianFull Time | 37.5 Hours Per WeekSalary: £35,372 - £37,538 per annum (depending on experience and qualifications)Are you a qualified electrician looking for a varied and rewarding role within a well-established organisation?Our client is seeking an experienced and proactive Electrician to join their Maintenance Team, supporting a diverse property portfolio that includes residential accommodation, offices, public spaces, and historic buildings. This is an excellent opportunity to work across a wide range of electrical installations while contributing to the upkeep, safety, and ongoing development of a unique estate.Working alongside a team of skilled tradespeople, you'll be responsible for both reactive and planned maintenance, electrical testing, fault finding, new installations, compliance activities, and improvement projects.The RoleAs an Electrician, your responsibilities will include:Carrying out electrical maintenance, repairs, fault finding, and rewiring in line with current regulations.Inspecting and testing electrical systems, plant, and equipment to identify faults and safety risks.Managing and maintaining testing schedules and compliance records.Undertaking PAT testing and inspection of electrical installations.Installing, testing, and commissioning new electrical systems and equipment.Working with external contractors and specialist consultants as required.Supporting the training and development of colleagues and apprentices.Assisting with project planning, specifications, and contractor supervision.Maintaining stock levels and requesting materials as required.Completing job records and documentation accurately.Delivering a high standard of workmanship and customer service across the estate.Supporting other maintenance trades when required.About YouTo be successful in this role, you will have:EssentialProven experience working as an Electrician.Strong fault-finding and electrical maintenance skills.Good knowledge of current Health & Safety regulations and safe working practices.Ability to work independently and manage priorities effectively.Strong communication and problem-solving skills.Full UK driving licence.Flexibility to support occasional out-of-hours call-outs when required.Desirable18th Edition qualification.City & Guilds 2391 (Inspection, Testing and Certification) or equivalent.Experience of planned preventative maintenance programmes.Knowledge of other building trades.Experience mentoring apprentices or junior colleagues.What's on Offer?Salary of £35,372 - £37,538 per annum, depending on experience and qualifications.25 days annual leave plus Bank Holidays.Free meals whilst on dutyUniform provided.On-site parkingAccess to gym facilities.Medicash healthcare cash plan and employee discounts.Contributory pension scheme.Ongoing training and professional development opportunities.Additional InformationThe role involves manual handling, working at height, and occasional work in confined spaces. The successful candidate will be required to undergo a DBS check and participate in relevant Health & Safety and role-specific training.If you're a skilled electrician who takes pride in delivering high-quality work and enjoys being part of a collaborative maintenance team, we'd love to hear from you.We endeavour to reply to every candidate, every time but if you havent heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.TPBN1_UKTJ

Job descriptionApprentice Service Advisor - Mercedes-Benz CambridgeStart Date: September 2026Learn skills that will set you up for life.Join our fun and friendly team as an Apprentice Service Advisor and start earning right away while you gain your new qualifications. As the automotive industry changes and evolves, so will you - and we'll be right there to support you. This is a place where you can explore new opportunities and career ambitions while learning from the best.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWhat you'll do day to dayThe service department is a key area of our business which is vital to our success. As one of our Service Advisor apprentices, you would play a key role in maximising our customer's experience which in turn, will encourage their continued loyalty. This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.Every day is different within our Service Department, so you will have a varied role. Customer service: Arranging bookings and appointments, interacting with customers face-to-face and on the phone. You will need to positively engage our customers during the time their vehicle is with us.Administration: Completing relevant paperwork for customer service and centre records. You'll also need to prepare invoices and process warranty claims - don't worry, we'll train you on all of these!Working in a team: Working with all relevant departments including workshop and management to deliver an amazing customer experience.Upselling: Promoting the sale of accessories and service plans - again, we'll teach you how to do this.We can teach you all of the points above, but ultimately, we're looking for an enthusiastic, hardworking individual to join our team and embark on an exciting career. You'll have excellent earning and progression opportunities available to you upon completing your apprenticeship - a fully qualified service advisor!Training Provided:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.Qualifications receivedOn successful completion of this 18 months programme you will receive the following: Level 2 Customer Service Practitioner StandardHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Punctual and being great at timekeepingAbility to work well under pressureGreat team player and communication skillsDrive to exceed targetsGCSE (or equivalent) in Math's, English and ScienceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within ourMEICA and capital maintenance team.Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services.Want to be a part of it?What will you be doing?You'll handle the installation of new battery charger systems across UKPN substations as well as the installation ofpower systems on-site and assisting station engineers with reported defects.You'll collaborate with team members to troubleshoot issues and handle the installation of prefabricated steel work and cable containment.We'll need you to test and inspect of installations, including cable testing (insulation resistance, continuity), ductor testing, and record results.Due to the nature of the role we'll need you to bewilling and comfortable to drive to site (Some sites - 3 hours)What youll bring- Are you proficient in the use of hand tools and power tools for assembly tasks?- Do you have a strong understanding of safe systems of work within a substation?- Have you got excellent attention to detail and ability to follow precise instructions?- Do you have strong problem-solving skills and ability to work under pressure?- Are you someone who has effective communication skills, both verbal and written, for collaboration with team members?- Do you hold a Level 3 NVQ Electrical Maintenance (or Installations) as well having Industrial experience?- Do you haveBS7671 18th Edition Wiring Regulations?- Have you gota valid driving licence?Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include;- Contributory pension scheme- Online GP service, 24 hours a day, 365 days a year- Employee assistance programme- My Rewards portal, access to 1000s of retail discounts- Life assurance- Cycle to work, salary finance and give as you earn schemes- Enhanced maternity, paternity leave and adoption leave- Reward and recognition schemeIn addition, this role offers;- Company van/vehicle and fuel card for business use- 25 days annual leave plus bank holidays- Recommend a friend get rewarded for introducing people to us!About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.- Wereresponsibleand go further for our people, clients, communities and the planet- Wereopenand seek new and better ways of exceeding expectations- Weretogetherand as one team; the whole is greater than the sum of the parts- Wereambitiousand embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupW #LI-LK1 INDREGTPBN1_UKTJ

The RoleHere at Fortem Solutions we have a permanent opportunity to join our Fortem team at Cambridge Housing Society as a Carpenter Multi in the Repairs & Maintenance team As a Carpenter Multi you will be responsible for most aspects of property maintenance and repairs to Social Housing Properties, covering Cambridgeshire and the surrounding areas, therefore travel essential so you will need a full, UK driving licenceThe ClientOur contract with Cambridge Housing Society is brand new and launching on April 1st. This will be a long term partnership with houses covering the whole of Cambridgeshire, from Wisbech down to Haverhill, although primarily situated in central Cambridge. There are nearly 3,000 properties, mostly houses and flats, and we will be looking after their Repairs, Voids, Cyclical Works and Planned workstreams.Duties & Responsibilities Completing Carpentry and basic plumbing repairs work for all social housing properties as per the specification, working in a timely and productive manner with specific turnaround deadlines. Advising Supervisor in a timely manner when other trades are required Working in partnership with other operatives to complete projects. Recording and submitting accurate data using relevant business systems electronic devices Affording excellent customer service to client representatives and tenants Arranging purchase of materials required to deliver the works in a planned and efficient manner Comply with safeguarding policy and H&S standards at all times Operating within the company's occupational road risk policies and procedures Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated workWhat You Will NeedEssential criteria: NVQ/City & Guilds qualifications or equivalent in Carpentry OR Qualified by experience will be considered Experience with at least one other Trade and be competent enough to complete first time fixes solo in that Trade Full UK driving license Desirable but not essential: Social Housing experienceBenefits Company Van and Fuel card for work purposes Eligible for bonus up to 5% per annum 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System 24/7 access to GP appointment for you and your immediate family from Day 1 Private pension employer contribution 3-6% Life Insurance, dental care, private healthcare insurance and eye care vouchers, cycle-to-work scheme, mobile phone provider shopping discounts & moreWho We AreWe are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live.We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. If you need any assistance with your application, please contact our team atTPBN1_UKTJ

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote UK | 💰£93,500 - £126,500 (based on experience level) + stock options + benefits ⭐Our Legal team We're looking for a Senior Legal Counsel - Employment, Incentives & Pensions to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising on employment, incentives and pensions (EIP) related matters in a regulated bank environment. This role will report to Monzo’s Director of Legal - EIP and is part of the Group Centre EIP team in the Legal & Board Governance Collective at Monzo, which supports Monzo Group and its operating entities globally. In this role, you will work at all levels in the organisation and in close partnership with our People, Reward, Risk & Compliance and Finance teams, as well as in collaboration with senior Legal team stakeholders as the business develops into a matrix organisation. You’ll lead on a wide range of EIP related legal matters with opportunities for growth in role as the business scales in the UK and internationally. 🔑You’ll play a key role by... • Providing strategic employment legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities. Work closely and collaboratively with Monzo’s Director of Legal EIP and the other Senior Legal Counsel EIP lawyer, as well as with the broader Group Centre Legal team plus local entity GCs and their teams., • Being a trusted adviser and partner to the People team, including in developing policies, procedures, guidance and templates relevant for a range of EIP legal matters., • Providing EIP advisory legal support to the business as required across the entire employee life cycle - from hiring (including executive service contracts), people processes and departures., • Managing any contentious EIP legal matters in conjunction with external counsel., • Working with Monzo’s Reward team on compensation arrangements and remuneration policies and practices in a bank regulatory compensation framework., • Providing legal support to the corporate and commercial legal functions, including on TUPE., • Supporting international projects and matters in the EU and US as the business continues to scale., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters., • Developing and implement internal frameworks, processes and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities., • Delivering training, share insights from your work, and help educate others on EIP matters., • Managing relationships with our external legal counsel and work with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value. 🤩 We’d love to hear from you if… • You are an experienced, commercial and pragmatic employment lawyer, with at least 6 years + PQE or equivalent experience., • You have an excellent technical grounding in all aspects of employment law, having spent time in private practice, and ideally time in house at a bank and/or other financial institution., • You have experience advising on employment-related regulatory issues which arise in financial services, such as SMCR and FCA Code of Conduct and wider Remuneration Code matters., • You have experience of advising on incentive structures including share options, plus an awareness of workplace defined contribution pension arrangements., • You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives., • You are willing to jump in and handle a wide range of EIP related legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way., • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders., • You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You’ve an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. PQE is a guide only. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call with Director of Legal - EIP), • First stage 1 hour role specific interview, • Second stage 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. Your compensation package: 💰£93,500 - £126,500 base salary ➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK Remote | £105,000 - £135,000 + Incentive Awards tied to your performance + | _ - Engineering About our Engineering Teams: We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. We contribute to as much as possible. Our is a good place to learn even more about what we do! Your day-to-day This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more! Together you'll build and support a particular part of Monzo. Our squads belong to our wider collectives (a word we use to describe self-governing business units of ~100 people). They are: Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security & Expansion. All of our collectives are doing innovative work, many of which have machine learning and AI at the forefront- from fighting financial crime to building smarter financial tools - and you may have the opportunity to join a collective that gives you direct exposure to this exciting space. They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need! Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles. How we work Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but we don't have a mandated requirement on office attendance, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ️ Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life: At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency ✨ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Work the way that works for you with Monzo! You should apply if: • you have strong experience working on the backend of a technology product, • you want to be involved in building a product that you (and the people you know) use every day, • you have a product mindset: you care about customer outcomes and you want to make data-informed decisions, • you’re comfortable working in a team that deals with ambiguity, • you’re interested in distributed systems and writing resilient software, • you have some experience with strongly-typed languages (Go, Java, C, Scala etc.)., • you think you’d enjoy the kind of work we’re doing We're on the look out for L50 Engineers at the moment, you can read more in our _- we will interview you across the whole frame work, so if you are not sure what level you are aiming for please chat to your recruiters! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! What you’ll be working on: We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below: • to write our application code (there’s an excellent interactive Go tutorial ), • _ for most persistent data storage, • _ for our asynchronous message queue, • and to schedule and run our services, • _ for RPC, • for most of our production infrastructure and for most of our data infrastructure, • React for our public web apps and internal tools, • We also have physical datacenters with actual cables to connect to various third parties The Interview Process: Our interview process involves three main stages: • Initial Call, • Take home task or pair coding exercise, • Final interview: including a system design and a behavioural interview Our average process takes around 4 weeks but we will always work around your availability. One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see _. What’s in it for you: £105,000 - £135,000 + Incentive Awards tied to your performance ✈️We can help you relocate to the UK ✅We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ We're usually always hiring for Backend Engineers, so there's no closing date for this job. #LI-Remote #LI-HJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Revenue Operations Manager – GTM Partner About the company At Semble, we are on a mission to enable health professionals to amplify their impact. We improve the way healthcare is delivered to millions of people by providing doctors and their teams with powerful, innovative, intuitive, and secure software. Our cloud-based clinical system is already used by thousands of clinicians, making their lives easier and saving them money, while structuring their health data to help research. We are a passionate and driven team, proud to unite under strong cultural drivers: • Impact - We do work that matters., • Collaboration – We are in it together., • Human touch – We care deeply. We are also quick to embrace new technologies: we have rapidly adopted AI internally, and we are always looking to work with people who are excited to augment their work with AI. Location This role can be fully remote in the UK and EU (with occasional travel to our London office) within +/- 2 hours of the GMT time zone. We are unfortunately not able to consider candidates located outside these locations and time zones at this stage. What you will be doing The RevOps GTM Partner will report into our Head of Revenue Operations. This role sits within Semble’s Revenue department, which consists of Marketing, Sales, Customer Success, and RevOps. The scope in RevOps is to support and enable all three of our Revenue teams, as well as to work closely with the Customer Support team. The GTM RevOps Partner will be the go-to for Marketing, Sales, and anything that touches new logo pipeline and revenue, as well as working closely with the RevOps Customer Partner to ensure that GTM processes are setting up our customers for success. • You will be the operational owner of our new business engine - building the systems, processes and automations that systematically grow and improve qualified opportunities, pipeline and conversion, including owning our funnel mechanics in HubSpot (stage definitions, exit criteria, conversion and velocity, etc), • You will design and maintain the processes that make our lead-to-revenue journey efficient and scalable – from MQL definition and handoff SLAs through to deal progression and close, • You will build and maintain reporting that makes Marketing and Sales performance fully visible and transparent, including attribution, pipeline health, and attainment – simple and usable, not complex for complexity's sake, • You will drive efficiencies in our GTM engine, systematically optimising acquisition processes to build a new logo engine with minimum leakage, • You will maximise sales productivity and capacity through better tooling, territory design, and removal of friction from the sales process, • You will own the system that predictably uncovers new accounts for Marketing and Sales to target, keeping our TAM and target account lists clean and actionable in HubSpot What we are looking for You've worked across the full revenue funnel and understand how Marketing, Sales, and Customer Success fit together - but your instincts and expertise sit at the top, where pipeline is created and new logos are won. You're commercially sharp, you move quickly, and you're comfortable with ambiguity. You find ways to get things working — whether that's HubSpot, Excel, a low-code tool, an AI assistant, or something you've never used before. "I'm not a developer" will never be the reason a project doesn't get off the ground. • Proven experience in a full-funnel Revenue Operations role within a B2B SaaS start-up environment where you have owned and improved the acquisition funnel and used data and analytics to inform decisions and drive measurable outcomes., • Expertise in HubSpot with strong admin experience across Sales, Marketing, and Service Hubs, • Deep understanding of B2B SaaS GTM models: demand generation, pipeline management, outbound and inbound motions, and sales cycles, • Hands-on experience building, scaling, and managing GTM tech stacks - from process design and automation to integration management and continuous improvement, • Direct experience running GTM initiatives: systematic creation and maintenance of target account lists, ABX plays, outbound sales campaigns, and territory management, • Strong stakeholder management and cross-functional communication skills, • Ability to think strategically and translate high-level goals into actionable execution plans, • Experience with low-code tools to drive operational efficiencies across GTM functions (e.g. Workato, n8n, Make), • Comfortable using Excel to manipulate large datasets., • Comfortable using AI assistants to solve technical problems and build solutions - we don't expect an engineer, but an experimental mindset goes a long way., • Some familiarity with SQL – experience of either writing queries unassisted, or exposure to the language and the basics of how it works., • Fluency in French a strong plus as we continue our expansion into the French market. What you’ll get in return • The great feeling that comes with knowing you do something that matters: shaping the future of healthcare!, • £45-65k package (based on your experience and the value you can bring)., • Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!, • 36 days off: 25 holidays +bank holidays +3 extra days (birthday and ‘feel good’ days) - that we will expect you to actually take so you can recharge and rest., • Company Equity - we appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!, • Comprehensive health & wellbeing support – including private health insurance, and mental health support and free therapy sessions through Oliva., • Hybrid & flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office., • Get the tech you need - you will get the latest MacBook (unless you prefer Windows) and take your pick across a wide range of equipment to set up your home office ergonomically., • Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field., • Fantastic office space in Central London, right outside Monument - with a roof terrace, weekly animations, loads of natural light, and cute doggies!, • The usual free bits that come with nice offices (barista coffee, tea, fruits, happy hours and activities...). We welcome applications from people of all backgrounds and all walks of life, including any typically underrepresented groups in the technology industry. We also encourage applications from disabled and neurodiverse candidates, so if there are any adjustments we can make to support you throughout the recruitment process, please do let us know.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Our service division is a customer-facing function in a very demanding industry; the successful candidate will be dealing with some of the leading restaurants as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda in reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. We are therefore looking for a new Regional Operations Manager to cover an area focused around South London and the South East. The right person for the job: You will be able to manage time and work under pressure to tight deadlines while balancing the demands of numerous tasks. You will have the ability to adapt quickly in a rapidly changing environment and be keen to embrace new experiences, responsibility, and accountability. You will be reliable, tolerant and determined and will enthusiastically adapt to changing work processes and schedules as required. If you are a self-driven individual with a positive outlook, clear focus and ability to see things from another person's point of view - then you are well set to succeed in this role. The Regional Operations Manager will support, coach, mentor and performance manage a regional team of installation & Service Technicians with varying levels of skills and experience. A key player in the service operation, working with 4 other Regional Operations Managers supporting a variety of customers across all market sectors with a revenue value of approximately £12M. This role is the key driver in achieving the objectives of the operations manager/service managing director by: • Take ownership and responsibility for the delivery of the agreed goals and targets., • Providing constructive and positive feedback to team members., • Encouraging individuals, providing input and suggestions for problem resolution. Addressing interpersonal problems with team members quickly and directly and consistently dealing with performance issues in a firm, fair, respectful and timely manner., • Carrying out an assessment of the field service technicians this will include their technical ability to carry out their role, customer engagement and commercial competencies in the working environment., • Establish and maintain an effective debriefing process on a frequent basis to ensure goals and targets are being met., • Delivering constructive feedback via 1:1 meetings and group briefings. Responsible for ensuring team members receive the appropriate training, coaching, personal development, and performance management to perform their role to the highest standard. • Contribute to grading evaluations and development planning as required, • Contributing to the planning and execution of agreed goals and measurable targets Knowledge & Experience: • Proven 3-4 years field service experience as a service technician, • You must have proven experience in leading a team of field service technicians ideally 3-4 years experience, • As a manager of field service technicians you must be able to provide constructive feedback, manage their activity in the field and performance, • You will be managing and coaching a team of field service technicians so it is essential that you have worked with single and 3 phase equipment; an electrical qualification is essential., • Ability to troubleshoot, test, repair and service technical equipment, • Management qualifications are desirable but not essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Excellent organisation and computer skills, • Ability to learn new applications and cross-train others is highly desirable, • Familiarity with mobile tools and applications, • Direct experience in the warewash and or catering industry is highly desirable Team Dynamics: The Regional operations manager will take ownership and responsibility for building a strongly motivated team of field service technicians with clear goals, targets and personal objectives. You will create a working environment which encourages a passion for service quality and continuous improvement in customer service. An important aspect of the role is the management of performance, recognising commitment and supporting continuous improvement. Recognised challenges in this role include; managing a team of independent individuals who work remotely and in relative isolation across a wide geography and drawing on skill and experience to adapt management style for a team with varying levels of skill and experience. • An essential part of this job is giving consideration to the resource requirements of the region – factoring in the skill base and experience of the field service technicians, as well as the customer needs in the territory., • Evaluate the geography and the associated traveling times affecting service delivery and individual effectiveness., • Ensuring the technicians have the correct and necessary information, resources, tools, training and coaching to complete all jobs allocated to the required standard. Hours of work & Benefits: • Core hours: 40 hours per week, Monday to Friday, • Competitive salary, • Company vehicle (with use privately) including fuel card, • 25 days annual leave - plus bank holidays (increasing with length of service), • Pension & Life Assurance, • Private Medical Cover, • Employee assistance plan and discount scheme Winterhalter is an equal opportunities employer

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job title: Azure Sales Specialist Location: Role can be based from any of our Manchester, Leeds or Reading locations (Remote working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are seeking a Sales Specialist with a focus on and deep knowledge of Microsoft Azure Infrastructures, including Azure Virtual Desktop solutions. The primary focus and ultimate success measure of the sales specialist role is to increase sales of BCN’s Azure Infrastructure services to both new logo and existing customers. You will be responsible and targeted for new logo acquisition working closely with our marketing and technical leadership teams, providing your product and industry knowledge to develop winning strategies and partnerships that deliver a consistent flow of new logo wins. Developing strong relationships with Microsoft’s Azure sellers to position BCN as a leading Microsoft Azure partner and to be ‘front of mind’ for referral and co-sell opportunities will be important to your success. And from an existing customer perspective, BCN’s rapid growth means there is plenty of whitespace in our customer base for Azure infrastructure and virtual desktop sales. You will maximise sales into this whitespace by ensuring the sales team have the awareness of our services and have the capability to open opportunities (i.e. knowledge of use cases, effective discovery questions, storytelling). You must take a proactive approach to closing whitespace identifying which accounts have strong potential and facilitating discovery meetings with the customer and appropriate account manager. Responsibilities: Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Achieve your annual target of net new logo customer wins Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Undertake appropriate Microsoft Learn, sales training and associated exams. Person, Skills & Experience: 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. 4+ years of experience with business development, sales, or account management 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. As the Forecast Change Manager, you'll be instrumental in our mission to understand the drivers of change. You'll be responsible for the end-to-end FCR (Forecast Change Request) process, partnering with our Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. You’ll play a key role by… • Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented., • Collaborating with cross-functional teams, e.g. Delivery, Strategy, and Product, to accurately model the impact of new processes, marketing campaigns, or policy changes on FTE and hiring needs., • Serving as a key liaison to ensure new or evolving lines of business are correctly scoped and successfully delivered through the FCR process., • Tracking the implementation of approved forecast changes, validating that they meet their agreed-upon business objectives., • Establishing a clear accountability framework for forecast change owners, empowering them to take corrective action and ensuring timely delivery., • Analysing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. We'd love to hear from you if you have... • Advanced Planning Skills: Proven ability in workforce planning and organisation, with a track record of effectively managing change and reprioritising tasks under pressure., • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Data & Technical Proficiency: An appreciation for data modelling, particularly SQL, with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you... 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Your Future Starts Here – Join the ACL Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At ACL, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. How we Attract, Reward & Retain Our Employees At Alarm Communications, we understand the value of fairly compensating our employees. Our remuneration packages are designed to meet the demands of a challenging economic climate and to support the broader needs of our people. In addition to competitive salaries, we offer comprehensive benefits and incentives to make their everyday lives and futures more comfortable. • Competitive Salary, • Overtime, Travel Time & Call-out (role specific), • Company Vehicle (role specific), • Annual Tool allowance (role specific), • Aviva Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Free, secure, onsite parking, • Development and progression opportunities A Little More About Alarm Communications Our Unique Approach: At Alarm Communications Limited, we pride ourselves on offering a bespoke and reactive service with undivided attention and dedication to each client. While we operate as a small, regionally focused business, we have the luxury of being part of a larger group of companies within the Fire Protection, Security, and Building Management Systems industry. This allows us to share best practices, access world-class learning and development academies, and utilise specialist human resources, including HR professionals who ensure we are always at the forefront of industry standards and employee well-being. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Equal Opportunities At Alarm Communications Limited, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We’re looking for Senior (and above) software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It’s a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias-to-action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We’re solving some hard problems that aren’t just technical, and value people who want to solve them with us. What you’ll be doing Help build our technology for the future - be it infrastructure or front-end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you’ll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5-star feedback we get in return for building these critical features Who we’re looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3-6 months with the right technologies Has worked in complex software systems - both front-end and back-end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the “right tool for the right job” and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data-informed decisions You have an entrepreneurial, get-things-done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who’ve experienced social disadvantage. Application process We take hiring seriously. We have a 4-stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1 hour technical test with two of our Senior Engineers 1 hour systems design interview with two of our Senior Engineers 30 minute product and cultural interview with one of our founders Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of for our work, including one from our former Queen. We've also been named by WIRED as one of London's and by LinkedIn as a . Meanwhile, we've been covered in the media literally thousands of times, including the likes of . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of _, Calm, Shazam and Dropbox. Generous _ share options Access to therapy, coaching, classes & content - powered by _ Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life. About the role The IT Support Analyst plays a vital role in enabling SFG20 to operate efficiently and securely, ensuring our people and customers are supported by reliable, well-managed technology. By providing high-quality technical support, maintaining critical systems, and responding to customer technical enquiries, this role helps ensure our software, services, and data are trusted, resilient, and aligned with industry best practice. Key Responsibilities Provide high-quality first- and second-line IT support to internal users via the HubSpot ServiceDesk, ensuring timely and effective resolution of incidents and service requests. Diagnose, troubleshoot, and resolve hardware, software, and system issues, escalating more complex problems where appropriate and tracking them through to resolution. Support, maintain, and administer the HubSpot CRM platform and associated tools, including user access, configuration, data integrity, and ongoing optimisation. Support other business-critical systems that underpin sales, marketing, and customer engagement activities. Respond to technical customer queries in a clear, accurate, and customer-focused manner. Complete technical customer questionnaires, including security, compliance, and IT due-diligence responses, using Loopio. Work closely with internal stakeholders to ensure customer responses are accurate, consistent, and aligned with SFG20’s technical and security posture. Identify opportunities to improve IT support processes, tools, and systems, contributing to increased service quality, resilience, and productivity. Collaborate with development and technical teams to help identify, prioritise, and implement system and process improvements. Create and maintain clear documentation, knowledge base articles, and internal guidance materials. Stay up to date with industry best practices, emerging technologies, and security standards, sharing knowledge across the business to continuously improve support delivery. Essential experience Experience providing first- and second-line IT support in a business environment. Strong working knowledge of IT service desk processes and ticketing systems (e.g. HubSpot ServiceDesk or similar). Experience supporting business applications and SaaS platforms, particularly CRM systems such as HubSpot. Ability to respond to technical customer queries clearly and professionally. Experience completing or contributing to technical, security, or compliance questionnaires. Strong problem-solving skills, with the ability to diagnose, prioritise, and resolve issues efficiently. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to manage competing priorities and work effectively under pressure. Strong attention to detail and a commitment to quality and accuracy. Desirable experience Experience using Loopio or similar response management tools. Knowledge of information security, compliance, and assurance frameworks (e.g. Cyber Essentials, ISO 27001). Experience supporting or administering HubSpot CRM or other sales and marketing platforms. Familiarity with cloud-based environments and modern SaaS architectures. Experience working alongside software development teams. Awareness of ITIL or structured service management practices. Interest in continuous improvement and automation of support processes. All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Our Benefits: 26 days holiday + Bank holidays + buy up to 5 days Private Medical insurance with BUPA Remote/Hybrid first policy Employee Assistance programme with WeCare ‍‍ Enhanced Family Friendly Benefits ️‍♂️ Gym Discounts and more! Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.

Business Development Manager - Inspection and Compliance Software Basic salary up to £45,000, OTE £70,000 + great benefits Home based covering Scotland, Ireland and the North East of England My client is a successful provider of software for inspection and compliance across a number of different industry sectors including oil and gas, renewables, lifting equipment and much, much more. They are currently looking for a sales professional to join the team to cover the northern region, working remotely from home. We're looking for someone with experience in inspections, either hands on, or selling services or solutions, or even just with knowledge from working within a business where this is really prevalent. If this sounds like you and you're looking for a new challenge then we'd love to hear from you! The Role: • This is a proactive sales role, selling inspection and compliance software into a range of different industries., • It's a mix of new business generation and account management (50/50) covering Scotland, Ireland and the North East of England., • You'll generate your own leads but with some additional support from a marketing team, • Working from home, you'll be able to engage with customers both through teams and from face to face meetings., • You'll also identify and target existing client growth opportunities to maximise sales revenue and wallet share., • You'll also attend trade shows and regional networking meetings to ensure maximum exposure of the business and yourself to increase engagement and brand awareness. The Person: • We're looking for someone who has a knowledge or hands on experience of industrial inspections within any technical sector. This could be from selling inspection services or software to hands on inspections or just a good knowledge from a working environment., • Strong sales experience is essential as this will be a full 360 sales role covering both new and existing customers, • Software sales experience isn't essential, we'd prefer someone with an understanding of our customer sectors and pain points., • Great communication and presentation skills are needed and experience using and recording information on a CRM system or similar are also required., • You'll be driven, able to work autonomously and be motivated to work to targets but with the ability to identify and engage new markets., • There will be some travel involved so you need a full UK driving license and we'd really like you to be based in Scotland or North East England rather than Ireland. The Package: • A basic salary of £35,000 - £45,000 is available with an OTE of £70,000 (uncapped), • 25 days holiday increasing with length of service and with some flexible bank holidays, • Life assurance, • Pension, • Medical cover, • Share scheme access, • Training and development, • A real opportunity to build a career with a company that is part of a large group of software businesses with opportunities globally. This role is available immediately so please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the Durham, North East and North Yorks regions What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

Field Sales Account Manager phs Hygiene Location- West Yorkshire (Leeds/ Wakefield/ Bradford) What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers’ accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you’ll be doing as a Field Sales Account Manager: • Grow and protect existing customer accounts between an annual spend of £3,000 and £35,000, • Acquire New Customers across your regional territory, • Develop a strategic plan to Protect, Grow and Acquire business in a defined territory, • Accurately forecast and deliver against New Business and Retention targets, • Represent phs with brand new customers at the appropriate level, • Focus on the effectiveness, efficiency and quality of sales activity not just the quantity, • Use the CRM system to effectively record, manage and develop opportunities What you should have: • You will have a valid UK driving licence, • A security check or be willing to get one, • Has high energy and pace, • Thrives in a high-pressure sales environment, • Is resilient and tenacious in their approach to winning new business, • High professional and personal standards, • Can be decisive and resilient, • Someone who can challenge, respectfully, constructively and effectively What you can expect from the phs Group: • To be a key, important, player in an exciting time for our business, • To work with a great team including a supportive senior management team, • Freedom to operate and as much support as you need, • You will receive a full, thorough induction and Sales Process training and ongoing development, • Commission on your sales and a quarterly bonus based on your performance against your targets, • Your own company car, laptop and phone, • You can start work from home, but you can get the buzz of working in an office when you work from an operations centre, • You will use the world’s leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data, • Ongoing support in the field In return for your commitment and expertise, you will get: • Base salary of £32-38k (DOE) and OTE of £25k on top of basic, • Uncapped commission, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • 23 days holiday allowance plus bank holidays, • Reward Gateway Discount Card – savings from over 800 retailers, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training and great opportunities for professional development (endorsed by Institute of Professional Sales) Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the North Yorks & Tyneside region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

As a Customer Service Consultant youll provide an outstanding service we can all be proud of educating our customers to enable them to use our digital platforms giving them a choice of how they wish to bank with us. Play a pivotal role within our Branch Customer Service Team by being the first point

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Mobile Vehicle Technician - Wembley HiQ is owned by Goodyear a well-known and respected Tyre brand in the automotive industry. Over the coming years we have plans to continuously grow the network and increase our retail stores and Mobile offering, meaning career progression, job security and a brand you can be proud to work for. We are currently looking for a Mobile Vehicle Technician to service a customer with a large fleet of cars and vans. This person will work very closely with the customer at several different sites in the area. You will work remotely reporting to the Mobile Operations Manager. Work includes minor servicing and repairs, along with Tyre Fitting. Reliability is absolutely key for this role and having own tools. What HiQ Tyres & Autocare can offer you: No working Saturdays, Sundays or Bank Holidays. Competitive salaries based on experience and skill set. An uncapped bonus structure – paid monthly. Generous employee discounts on all HiQ Group services Training Courses (EV & Hybrid / MOT Testing License / REACT Training). Adhoc incentives and industry-related days out. Company Sick Pay. Refer a friend payment(s). Reward Gateway (Massive discounts on groceries, high street retailers and many more). HiQ Tyres & Autocare are an equal opportunities employer, which means we are committed to a policy of treating all our employees and job applicants equally. Please get in touch should you require any support in completing your application. #MP

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.