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G4S has an exciting opportunity for Alarm Response Officers to join our Belfast team. As an Alarm Response Officer working in the G4S ARC, Alarm Receiving Centre, you will be responsible for the monitoring of our customer's alarm systems throughout the UK. You will be responsible for the safety of our customer’s staff, buildings and assets, using a market leading software suite to ensure that all alarm activations are dealt with in a professional and timely manner. This is a critical role to our security operation, and you will be fully trained to ensure that you are compliant to the required security protocols and are prepared to deal with any situation that may arise. The role does require candidates to have the flexibility to work a four week rotating shift pattern including days and nights, weekends and Bank Holidays, shifts are 7am-7pm or 7pm-7am. Responsibilities: • Providing excellent customer service, • Monitoring specific customers' alarms, • Answering inbound calls, • Responding to personal, residential, and commercial alarm, • Ensuring calls are dealt with in accordance with company / client procedures, • You will need to be able to make decisions quickly whilst being sympathetic and sensitive to varying situations, resilience is key along with a calm demeanour, • Taking ownership of incidents and seeing them through to resolution, • Maintaining accurate records and logging calls in the system, • Dealing with incidents and emergencies according to G4S escalation procedures, • Ensuring processes and procedures followed are in line with NSI regulations, • Contacting existing clients via telephone, • Compiling reports The ideal candidate: • Background in a call centre environment, • Excellent attention to detail, • Excellent communication skills, both written and verbal., • Strong organisational and time management skills, • Comprehensive IT skills in office and or google The role does require candidates to have the flexibility to work a four week rotating shift pattern including days and nights, weekends and Bank Holidays, shifts are 7am-7pm or 7pm-7am. Benefits • Basic salary of £12.71 per hour, • Excellent opportunities for career progression within both the department and organisation, • Full training and support in the role will be provided from day one, • Plenty of overtime opportunities, • Free Parking, • 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked), • Pension and Life Assurance scheme, • ‘Perks at Work’ scheme including staff discounts with major retailers such as: Argos, TK Maxx, Virgin Media, Currys PC World and many more, • Working with market leading system G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and is the largest security solutions provider in the world.

Accounts & Admin Officer - Public Sector - Permanent - Central Belfast Your new company You will be joining a well-established and highly regarded organisation within the leisure and visitor attraction sector, operating across several high-profile sites in Belfast. The business manages a diverse portfolio of customer-facing operations and is known for its strong values, commitment to service excellence and investment in its people. The finance function plays a key role in supporting multiple business units, offering a varied and fast-paced working environment. Your new role As an Accounts & Administrative Officer, you will support the Finance Manager as part of a collaborative finance team. This role offers broad exposure across multiple business areas and combines transactional finance responsibilities with general administrative support.Key responsibilities include: • Processing purchase invoices through an automated purchase-to-pay system, ensuring accurate matching to purchase orders and correct ledger coding, • Liaising with internal departments, suppliers and customers to resolve invoice and account queries, • Reconciling supplier statements and supporting month-end processes, including payment runs, • Raising and issuing sales invoices and assisting with credit control activities, • Posting bank and cash transactions and maintaining accurate customer and supplier records, • Supporting banking processes, including reconciliations, cashbooks and petty cash, • Assisting with income reconciliations and control checks, including cash and card transactions, • Providing administrative support such as filing, document management, data entry and spreadsheet preparation, • Contributing to the smooth day-to-day running of the finance office, including answering calls and supporting visitors when requiredFlexibility is essential, as occasional evening, weekend or public holiday work may be required depending on business needs. What you'll need to succeed To succeed in this role, you will bring a proactive and organised approach along with a strong team ethic You will need: • At least 1 year’s recent experience in an administrative role within a finance environment, • Experience using accounting or financial software, • Strong Excel skills and good general IT literacy, • Excellent organisational, communication and interpersonal skills, • The ability to work accurately under pressure and meet deadlines, • A flexible approach to working hours when required, • Desirable experience includes:, • Working with automated purchase-to-pay systems, • Using Office 365 applications such as Word, Excel and PowerPoint What you'll get in return • ·A salary of circa £26,250 per annum, dependent on experience, • ·A full-time working week of 37.5 hours with flexibility, • ·Generous annual leave allowance starting at 31 days, increasing with service, • ·Free on-site parking, • ·Access to a contributory pension scheme, life assurance and paid sickness benefit, • ·Health cash plan and seasonal flu vaccination, • ·Employee discounts across on-site amenities and attractions, • ·Complimentary tickets for events and family-friendly attractions, • ·Company-funded social events and a supportive team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4805109

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Company Overview Citi, a world-leading global bank, manages approximately 200 million customer accounts and operates in over 160 countries and jurisdictions. Citi offers a comprehensive suite of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. The bank is committed to helping clients achieve their strategic financial objectives through cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Job Background/Context The Prime Finance Stock Lending department comprises four key areas: Client Services, Inventory & Collateral Management, Trade Support, and Control. This middle office role is situated within the Client Service group, providing essential support to the Stock Lending and Equity Finance trading desks across multiple regions. It involves the daily management of Stock Lending transactions for both Hedge Fund and Corporate clients. Job Purpose The successful candidate will be responsible for leading and overseeing the day-to-day activities of a Client Service team consisting of 16 employees. The primary tasks of this team are to deliver dedicated service needs for clients and to mitigate risk to Citi through the daily collateralization of stock borrows/loans, adhering to Citi's credit requirements. This management role demands a strong focus on exposure coverage for all clients at the close of business (COB), effective management of controls and risks, and a high level of product and industry knowledge in Prime Finance & Securities Lending. This is a high-profile role with exposure to large volumes and high-value items. Key Responsibilities The successful candidate will manage the Client Service team, with a focus on client book management and supervision of the team. The main tasks involved in this role include: • Team Leadership & Escalation:, • Management of the Collateral team., • Acting as an escalation point and ensuring timely escalation to Senior Management as required., • Client & Trading Desk Communication:, • Ensuring regular communication with clients and trading desks., • Focussing on excellent client service, covering all general Stock Borrow/Lend (SBL) issues., • Relationship Management:, • Coverage of both bilateral and triparty relationships, spanning Equity and Fixed Income., • Overseeing the development of client relationships, including setting up regular client-facing meetings., • Being recognized as the primary escalation point of contact for clients., • Risk Mitigation & Controls:, • Ensuring daily exposure reports are checked and covered for all Stock Lending Clients as part of an extensive end-of-day sign-off process., • Supervising the trade exception management system (XSTREAM), ensuring all exceptions are handled by the team in a timely manner throughout the day., • Supervising all cash/portfolio/collateral reconciliations and ensuring any breaks are cleared promptly by the team to prevent aging., • Serving as a key contact for internal Control teams and helping to lead during audit periods., • Business & Project Initiatives:, • Participating in new business initiatives (e.g., new processes & products)., • Working alongside the Business to define new trading flows, key responsibilities, and seeing initiatives through to production., • Managing the delivery of projects raised through the team, from the creation of Business Requirements Documents (BRDs) and testing to project release., • Cross-Departmental & Global Collaboration:, • Liaising with Management in other Citi departments such as Product Control, Settlements, Prime Brokerage, and Asset Servicing., • Collaborating with Client Service teams in other global locations to streamline processes and share knowledge., • Staff Management & Development:, • Performing regular 1:1 meetings with all team members., • Being responsible for individual appraisals, development planning, and maintaining a skills matrix., • Actively involved in recruitment and staff retention through on-boarding and goal setting., • Reporting & Compliance:, • Documentation and publication of Management Information System (MIS) reports where required, including weekly/monthly reviews., • Supervising daily contract comparison with clients via Pirum/Equilend, ensuring the team takes action daily to prevent exposure and billing issues.Development Value, • Client Knowledge: Develop deep knowledge and understanding of the client base., • Product & Process Expertise: Gain experience in Firm Financing, Stock Lending, Tri-party, and other key processes supporting Prime Finance through cross-training on different products and processes., • Revenue Understanding: Develop an understanding of key revenue-generating aspects and opportunities within the Prime Finance Business. What we'll need from you • Thorough understanding of Securities Lending trade processing & life-cycle for significant product types (Equity/Fixed Income), including trade capture, P&L, settlements, and reconciliations for the stock borrow loan product area., • Understanding of portfolio valuations and related collateral movements to manage exposure., • Work experience in the Financial Services Industry is essential, with significant exposure to Prime products being a benefit., • Client Service experience is essential., • Demonstrated ability to schedule work, manage time effectively, and prioritize accordingly., • Proven ability to build positive working relationships and collaborate with other departments and managers to understand the root cause of an issue and deliver timely and effective solutions., • Degree qualification or equivalent, with specific experience in Prime Finance / Securities Finance. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Payroll Specialist - Fixed Term Contract Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a proactive individual who will primarily be responsible for delivering an effective and accurate payroll service to all employees on Citi's UK Payroll. By Joining Citi Belfast , you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This role will involve dealing with complex employee queries including PAYE tax issues, whilst delivering a high level of customer service at all times. Please note, this position is a Fixed Term Contract. What you'll do • Resolve employee queries using Servicenow., • Follow all standard processes and guidance., • Maintain employee records on Workday., • Calculate and record payroll deductions or earnings as necessary., • Review and audit payroll records including sickness payments and retrospective pay., • Reconcile earnings and deduction totals., • Create and maintain maternity schedules., • Participate in projects and initiatives as they arise. What we'll need from you, • Previous relevant Payroll experience (necessary), • Experience of using Workday Payroll (desirable)., • Experience of working for a global company (desirable), • Excellent verbal and written communication skills, • Analytical and high attention to detail, excellent troubleshooting skills, and creative problem solving skills, • Ability to be self-motivated and self-directed and think and act independently while also being team oriented, • Bachelor's/University degree or equivalent professional experience. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast , you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure., • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances., • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Payroll ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Winterhalter is seeking experienced service technicians to join our team striving to deliver ‘Best in Class’ service to our valued customers. In particular, we are interested in identifying new technicians living in / able to service the areas in and around postcodes MK, NN, LU and surrounding areas. The role is generally independent but is supported by a Regional Operations Manager and an allocation team to schedule daily calls. Operating with the use of Company van (with reasonable private use) including fuel card, laptop, and mobile phone. Core hours are 40 hours per week (door to door), Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota. Our service division is a customer-facing function in a very demanding industry; dealing with some of the leading restaurants in the UK as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda is reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. This role demands high standards of customer engagement to deliver commercially focused service to support the success of Winterhalter & Classeq brands and our valued customers in line with agreed service levels and targets. Main accountabilities Responsible for installation, service, and repair of commercial warewashing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits. Day to day activities: • Manage all on-site installation, diagnosis, repairs, and maintenance, • Diagnose errors and technical problems and determine appropriate solutions, • Produce timely and detailed service reports, • Document processes and follow company standard procedures and protocols, • Collaborate with the technical team and share information across the organisation, • Evaluate customer requirements and make appropriate recommendations, • Taking ownership and responsibility for the delivery of the agreed goals and targets:, • Response times, • First-time fix, • Customer satisfaction, • Stock management, • Productivity, • Effective teamwork Skill & experience required: • As technicians will be working with single and 3 phase equipment - electrical competence is essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Ability to troubleshoot, test, repair, and service technical equipment, • Excellent organisation and computer skills, • Familiarity with mobile tools and apps, • Proven field service experience, • Direct experience in the warewash and/or catering industry is highly desirable The ideal person to suit this role: • Able to manage time and work under pressure to tight deadlines, • Able to manage the demands of numerous tasks, • Ability to adapt quickly in a rapidly changing environment, • Keen for new experiences, responsibility, and accountability, • Capability to coach customers in the effective use and maintenance of equipment, • Reliable, tolerant and determined, • Self-driven, positive outlook, clear focus and an empathic communicator, able to see things from the other person's point of view, • Willing to undertake further training to fulfill the requirements of the role, • Pays great attention to H&S protocols, • Is diligent in complying with reporting requirements Hours of work & benefits • Core hours: 40 hours per week, Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota, • Competitive salary for core hours + potential overtime, • Company van (with use privately) including fuel card, • Comprehensive training, • 33 days annual leave - including bank holidays (increasing with length of service), • Pension & Life Assurance, • Lifeworks employee assistance plan and discount scheme, • Salary Sacrifice - Electrical Car Scheme, • Staff events Equal Opportunities employer

Business Development Manager - Inspection and Compliance Software Basic salary up to £45,000, OTE £70,000 + great benefits Home based covering Scotland, Ireland and the North East of England My client is a successful provider of software for inspection and compliance across a number of different industry sectors including oil and gas, renewables, lifting equipment and much, much more. They are currently looking for a sales professional to join the team to cover the northern region, working remotely from home. We're looking for someone with experience in inspections, either hands on, or selling services or solutions, or even just with knowledge from working within a business where this is really prevalent. If this sounds like you and you're looking for a new challenge then we'd love to hear from you! The Role: • This is a proactive sales role, selling inspection and compliance software into a range of different industries., • It's a mix of new business generation and account management (50/50) covering Scotland, Ireland and the North East of England., • You'll generate your own leads but with some additional support from a marketing team, • Working from home, you'll be able to engage with customers both through teams and from face to face meetings., • You'll also identify and target existing client growth opportunities to maximise sales revenue and wallet share., • You'll also attend trade shows and regional networking meetings to ensure maximum exposure of the business and yourself to increase engagement and brand awareness. The Person: • We're looking for someone who has a knowledge or hands on experience of industrial inspections within any technical sector. This could be from selling inspection services or software to hands on inspections or just a good knowledge from a working environment., • Strong sales experience is essential as this will be a full 360 sales role covering both new and existing customers, • Software sales experience isn't essential, we'd prefer someone with an understanding of our customer sectors and pain points., • Great communication and presentation skills are needed and experience using and recording information on a CRM system or similar are also required., • You'll be driven, able to work autonomously and be motivated to work to targets but with the ability to identify and engage new markets., • There will be some travel involved so you need a full UK driving license and we'd really like you to be based in Scotland or North East England rather than Ireland. The Package: • A basic salary of £35,000 - £45,000 is available with an OTE of £70,000 (uncapped), • 25 days holiday increasing with length of service and with some flexible bank holidays, • Life assurance, • Pension, • Medical cover, • Share scheme access, • Training and development, • A real opportunity to build a career with a company that is part of a large group of software businesses with opportunities globally. This role is available immediately so please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role

Business Development Manager (Civils & Drainage) Field Based Covers Wales, the Midlands, and all of South West England. Competitive Salary, Bonus, Company Car & Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Our Civils & Drainage (C&D) business unit plays a critical role in supporting the UK’s infrastructure, from water management to power, utilities, highways, and energy. We supply engineered precast solutions that enable safer, more efficient, and more resilient infrastructure networks. With growing demand across national water frameworks and the energy transition, the C&D team is strengthening its strategic capability to deepen technical engagement, expand market reach, and maximise cross-catalogue engineered solutions. What’s the Mission? We’re looking for a Business Development Manager to position Marshalls C&D as the trusted precast solutions partner of choice for major frameworks and key projects across the utilities and infrastructure sector. Your mission will include: • Proactively identifying and converting high-value project and framework opportunities, particularly within the water and energy sectors, • Building strong strategic relationships with contractors, clients, and consulting engineers, • Driving early engagement opportunities for our Sales, Design, and Engineering teams, • Developing a robust project pipeline that delivers profitable growth and increased market share, • Shaping long-term growth opportunities aligned with Marshalls’ investment and expansion strategy This is a collaborative and strategically influential role, working closely with colleagues across Sales, Design, Engineering, Manufacturing, Marketing, and Operations to deliver tailored, engineered precast solutions. Mission-Critical Skills & Experience • A solid track record in senior technical sales or business development serving the civils and infrastructure market, with the ability to understand and communicate design-led solutions, • Strong commercial acumen, with the ability to analyse market trends and develop compelling value propositions, • Strong problem-solving skills and confident commercial decision-making, • Awareness of market dynamics, competitor activity, and customer need, • Demonstrated success in sales, business development, and account management, • Excellent negotiation abilities with a proven track record of closing deals, • Outstanding communication and relationship-building skills, internally and externally, • In-depth understanding of the construction and infrastructure landscape, including regulations, standards, and best practice is highly desirable What’s in It for You? This is a high-impact commercial role where you’ll directly influence Marshalls’ market position within critical UK infrastructure sectors. You’ll collaborate with multi-disciplinary teams to deliver engineered precast solutions that make a real difference in major utilities and energy projects. Benefits _ • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Family leave policies (Maternity, Paternity, and Adoption) available from your very first day of employment, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! If you’re commercially driven, technically confident, and passionate about the future of UK infrastructure, we’d love to hear from you. This patch covers Wales, the Midlands, and the South West, including the regions served by Dŵr Cymru Welsh Water, Severn Trent, South Staffs/Cambridge Water, Wessex Water, and South West Water. It extends from the Welsh coast and the West Midlands across to the East Midlands, and down through Bristol, Somerset, and Devon into Cornwall. Apply now and help shape the next era of Civils & Drainage excellence. #INDHP

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Role: Finance Administrator Location: Hybrid Job Type: Fixed Term Contract, 3 Months Reports To: Head of Finance Salary: £30,000 pro rota Immediate Start Purpose of the Role We are looking for an experienced and detail-oriented Finance Administrator to join our growing team. This role will support the day-to-day running of the finance function, ensuring the accurate processing of financial transactions and maintaining effective financial records. The successful candidate will have strong organisational skills, excellent attention to detail, and be confident working in a fast-paced environment. Key Responsibilities Accounts Payable (AP) • Process and accurately record purchase invoices., • Match invoices to purchase orders and investigate discrepancies., • Maintain supplier accounts and respond to supplier queries., • Assist with payment runs and ensure invoices are processed within agreed timescales. Accounts Receivable (AR) • Raise and process sales invoices accurately and efficiently., • Monitor outstanding customer balances and assist with credit control activities., • Resolve customer account queries and maintain accurate debtor records. Bank Reconciliations • Perform regular bank reconciliations across multiple accounts., • Investigate and resolve any discrepancies promptly., • Ensure all financial transactions are accurately recorded and reconciled. General Finance Administration • Support the finance team with general AP and AR administration., • Maintain accurate financial records and filing systems., • Monitor shared finance inboxes and respond to queries in a timely manner., • Assist with month-end processes and reporting requirements., • Liaise with internal departments to ensure financial information is accurate and up to date. Essential Skills & Experience • Previous experience working within a Finance Administrator, Accounts Assistant, Finance Assistant, or similar role., • Strong experience with Accounts Payable and Accounts Receivable processes., • Proven experience processing purchase invoices, sales invoices, and bank reconciliations., • Advanced Microsoft Excel skills are essential and non-negotiable., • Strong working knowledge of Microsoft Outlook, including managing multiple inboxes., • Excellent attention to detail and accuracy., • Strong organisational and time management skills., • Ability to prioritise workload and meet deadlines in a busy finance environment. Desirable Skills & Experience • Experience using Iplicit accounting software would be advantageous but is not essential., • Experience using CarePlanner would be advantageous but is not essential., • Previous experience working within a finance function in a care or healthcare organisation would be beneficial., • A finance-related qualification (AAT or equivalent) is desirable but not essential. Core Competencies • Attention to Detail, • Organisation & Planning, • Problem Solving, • Communication Skills, • Teamwork, • Accountability, • Customer Service Focus What We Offer • A supportive and collaborative working environment., • Ongoing training and professional development opportunities., • Career progression within a growing organisation., • Benefits include:, • 24/7 access to a doctor (for you, your partner, and children under 18), • Day off for your birthday, • YouLife employee discounts on retail, travel, and dining, • 24/7 mental health support, • Home-life advice and life insurance, • Salary sacrifice car scheme (post-probation), • Employee of the Month recognition programme

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£85,000 - £100,000 + | ✨ Monzo is hiring for a Group Risk Oversight Manager. This person will be responsible for the Oversight of Group Risks at Monzo. Your primary responsibility will be overseeing Group risks (e.g. Financial risks), writing frameworks and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. 🔑You’ll play a key role by... • Providing risk oversight over Monzo’s Group risks, providing insightful analysis and both support and challenge to 1LoD plans and actions. This will mainly involve Strategic and Financial risk oversight, • Review and challenge of the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Oversight of strategic and financial aspects of corporate development activity to support Group growth ambitions, • Providing risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing oversight opinions for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Setting our Group risk oversight plan with input from the Group and subsidiary Chief Risk Officers 🤩 We’d love to hear from you if… • Experienced in risk management - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing risk within a Group setting, • Highly numerate, with financial knowledge and experience of prudential risk management, including retail bank capital regulation, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions, • A financial qualification would be beneficial e.g. ACA, CIMA, ACCA, ACT, CFA etc 🙌What’s in it for you 💰£85,000 - £100,000 ➕ share options. 📍This role can be based in our London office or distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call), • First stage - 1 hour role specific interview, • Second stage - 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-TK #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 + Stock Options +_⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑You’ll play a key role by... • Managing the personal & professional development of approximately 11 Financial Crime Investigators., • Fostering an empathetic, high-performance culture in the team., • Providing technical coaching, feedback, and advice relating to financial crime tasks., • Analysing and driving improvement in team performance, and reporting relevant insights., • Monitoring and maintaining service level adherence on the work completed by the team., • Aggregating feedback from the team, and ensuring it’s passed on to inform business change., • Communicating and embedding change within the team., • Contributing to a strong control environment by minimising breaches and risk events., • Reviewing complaints attributed to the team and identifying opportunities for improvement., • Conducting job interviews for financial crime investigators and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩We’d love to hear from you if… • You have at least minimum entry level financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies., • You have experience providing coaching and feedback., • You're a clear and inspiring communicator, with excellent written and verbal English., • You're empathetic and have a supportive approach to people leadership., • You're great at prioritising problems and assessing risk in an operations environment., • You are passionate about working in a fast paced environment and comfortable with change. Preferred Experience and Qualifications • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML., • Recent experience with emerging financial crime trends and typologies., • Experience managing employee relations cases., • Experience taking individuals and teams from a position of underperformance to high performance., • Experience accurately interpreting and representing complex management information., • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification., • Fluency in MacOS, Slack, and GSuite tools., • Strong verbal and written English communication. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£32,200 - £40,750 ➕ share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions, • Call with a Recruiter, • Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Distributed | 💰 £115,000 - £125,000 + | ⭐Our Tax team We're looking for a hands-on, enthusiastic and practical International Tax and Transfer Pricing Lead to support the Tax team at Monzo, and our wider Finance team. You’ll be joining our Tax Team and reporting into our Head of Tax. You’ll be supported by our International Tax Manager, as well as local advisors where required. 🔑You’ll play a key role by... • Leading the Tax Squad on all international expansions, with support from the other Squad members on employment taxes, VAT, and operational taxes as required., • Owning all direct tax compliance and reporting in the EU and the US, and assisting the business with local direct tax advice on an adhoc basis. This could be on anything, from new products, to new hiring strategies, to new funding proposals., • Owning the design and implementation of our Global Transfer Pricing Policy, including ensuring ongoing compliance requirements are met., • Being the key tax point of contact for local finance teams, ensuring they feel supported from a tax perspective, and have all of the information they need in a timely manner., • Supporting our Corporation Tax Senior Manager from a local entity perspective in relation to Group-led tasks such as Pillar 2, country by country reporting, and ETR forecasting. 🤩We’d love to hear from you if you... • You’re a qualified accountant and/or qualified tax advisor, • You’re an experienced people manager, • You have significant experience working inhouse in international tax and/or transfer pricing (in FinTech or other Financial Services is a bonus!), • You’re comfortable working relatively autonomously, • You’re energetic and are hands-on with your work, tackling whatever needs doing to make things happen, • You enjoy the challenges that come with international expansion, • What we’re doing at Monzo excites you! 🙌What’s in it for you 💰 £115,000 - £125,000 ➕ share options. 📍This role can be based in our London or Cardiff office. We're also open to distributed working within the UK (with the expectation of occasional work from our London office, for key meetings). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Phone call with recruiter (30mins), • Initial video call with hiring manager (30 mins), • Technical case study video interview with Tax team (60 mins), • Behavioural interview with finance team (45 mins) Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-NZ1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £103,500 + Options + | You’ll join the Core Borrowing team, a cross-functional group consisting of Credit Analysts, Product Manager, Engineers, Designers, Marketers, Customer Research. The team's ambition is to establish Monzo as the preferred borrowing option for its customers. This will be achieved by continuously enhancing the experience for existing borrowers and developing innovative new products. The credit teams are part of our wider Data Discipline which drives a strong-culture of data-driven decision making across the whole company using powerful, real-time analytics. As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across core lending products. Your responsibilities will include: • Leading analytical initiatives to improve credit underwriting, manage portfolio risk, and support growth, • Supporting the design, implementation and iteration of lending strategies based on data insights, • Monitoring performance of existing strategies and identifying opportunities for improvement, • Developing and maintaining credit models (including cohort performance, risk segmentation, and NPV analysis) to inform strategic decision-making, • Building and enhancing dashboards, data pipelines, and reporting that enable rapid, data-driven decisions, • Collaborating with cross-functional partners in engineering, product, marketing, risk, and control to design and deliver product changes and features, • Assessing long-term portfolio performance and contributing to strategic discussions on portfolio health, • Helping define and document methodology, assumptions, and business impact for leadership and stakeholders Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You’ll be a strong fit if you have: • Experience in unsecured retail lending (e.g., credit cards, personal loans, overdrafts, etc.), • A solid understanding of lending economics, including pricing, risk trade-offs, and portfolio performance metrics, • History of developing and deploying underwriting strategies or credit risk frameworks, • Excellent analytical and data skills - SQL is essential, Python and Looker are a plus, • Ability to translate complex analysis into actionable recommendations and communicate clearly with technical and non-technical stakeholders, • Knowledge of UK lending regulations and how they shape credit strategy, • Experience collaborating with cross-functional teams in fast-paced environments, • Strong project management and organisation skills We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£76,500 to £103,500 + stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Local Account Manager phs Hygiene- North London We have an exciting opportunity for a Hygiene Local Account Manager covering the North London territory, postcodes include AL, CB, EN, HA, HP, LU, MK, N, NN, NW, OX, PE, SG, WD. Your role will be to manage and support our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth, and new business delivery within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers. Key Tasks: • Achievement of annual new business target (Territory & Personal) from portfolio of Key Account sites within your designated territory., • Regular contact & dialogue with Senior Key Account Managers/Key Account Managers/Key Account Support teams, Managed Accounts, Operations Centres., • Mostly customer facing with regular daily meetings and calls, • Present and gain agreement from the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation., • Proactively identify and develop all levels of contacts within the specific territory to support retention., • Proactively identify non-compliant sites and develop future new business opportunities., • Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service that to the customer reflects a single joined up team approach., • On ‘owned’ accounts, work with the Tenders team to product final bids and documents to the customers., • Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support., • Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls., • Working with the network of service personnel within PHS to deliver a best-in-class customer experience. Knowledge and Experience Required: • A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables)., • Strong knowledge of PHS’s marketplaces and competitors or experience of similar markets., • Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business., • IT literate, with an emphasis on using technology to be effective and productive., • High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process., • Ability to work autonomously, with effective diary and journey planning skills., • Enhanced DBS (CRB) will be checked on offer of employment due to the areas visited, • A full clean Driving Licence is required for this role The Rewards: • An annual salary of £30,000 0TE £47,000., • Company car or car allowance., • Phone, laptop, and kit to work effectively from home and on the road., • Pension scheme., • 24-hour wellbeing helpline & access to virtual GP for you and your household., • 23 days annual leave plus bank holidays., • Discounts at thousands of UK retailers with PHS Perks., • Buy and sell holiday scheme (after 6 months in the business)., • Ongoing career and development opportunities. If you want a career with a well-established company, where you will be appreciated for the quality of your work, we would love to hear from you. Apply now. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. Our Change & Governance team is dedicated to driving efficiencies. We achieve this by improving processes and providing clear, structured procedures, and we hold ourselves accountable for adhering to critical controls for risk mitigation within WFM. You’ll play a key role by… • Driving accuracy and consistency in all WFM-owned documentation and mappings through close collaboration with cross-functional teams., • Partnering with stakeholders to design and deliver continuous improvement initiatives that enhance operational structure and efficiency., • Actively document risks, actions, and plans, and ensure that accountable owners deliver their commitments on time, working with our central Risk team., • Acting compliantly and ensure all risks have the required oversight when implementing solutions., • Contributing to high-impact projects that directly improve service delivery/efficiency within Customer Operations. We'd love to hear from you if you have... • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Technical Proficiency: An appreciation for data with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £86,000-105,000 + | ✨ About us: At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core. Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding fast, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be working alongside a team of very experienced and highly efficient ML Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster. You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Managers, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models. Our technology stack We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): • _ for all of our analytics usages, • and for our data modelling and warehousing, • PyData stack for model development and offline deployment, • Google Vertex AI platform for cloud computing, • _ for backend infrastructure, • Python for ML model microservices, • Go lang for most other microservices, • AI toolings for productivity (an evolving list), • Google suites including access to Gemini, • ChatGPT enterprise, • Claude code 🤩 You should apply if: • You are result oriented and motivated by the impact on our customers and business, • You enjoy a high degree of autonomy and thrive in a fast-paced environment, • You are keen to grow your knowledge in both business and technology 📌 You must have: • Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering, • In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc, • Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap, • Experience of end-to-end model development and maintenance of ML models used for business critical automated decisioning, in a consumer facing industry, • Great attention to details while keeping an eye on the big picture, • Excellent communication skills to articulate complex problems, • Capability to build mutual respect and trust with people of different background Nice to have: • Experience in UK/EU retail lending businesses for personal/business customers, • Experience of ML model governance in a regulated industry, • Experience in leverage modern day AI tools for productivity The Interview Process: Our interview process involves: • 30’ Recruiter Call, • 45’ Initial Call, • 60’ ML technical skill interview, • 60’ Behavioural interview All interviews will be conducted through Google Meet. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ What’s in it for you: 💰 £86,000 to £105,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ FinHealth, Team Manager. 📍Remote | 💰 £32,200 - £40,750 +_ About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Difficulties Team: In our department we're responsible for making sure we support our customers who are in potential or actual financial difficulties. It's our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo. We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function. We also call customers back and deal with some email queries when the customer prefers those channels. The second area is Recoveries. This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product. The final area is our Back Office function where we support customers through our third party processes and partners. What you’ll be working on: As a Team Manager, you have two main focuses: • Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes., • Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it's helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong. This role can be done by someone who is Distributed or based in the Cardiff Office. You will work 37.5 hours per week Monday to Friday including 1 weekend in 8. Shifts will mainly be between 8am - 8pm, on a rotational basis. Your day-to-day • Managing a Team of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Team members - as individuals and as a group, • Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives, • Coaching and supporting your team to achieve their personal, professional and performance goals, • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working, • Helping your team with the most difficult queries and building their knowledge around complex issues, • Managing performance by giving sometimes difficult feedback and helping your Team members to improve and learn, • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally, • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports, • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand, • Ensuring everyone in your Team feels they have a voice, • Working closely with other Team Managers to ensure that best practice is shared, • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling, • Would also be to champion and embed change and to be a role model for the team, • Supporting our customers directly when there is a business need You should apply if: • You're a UK resident and currently work in the UK (our roles are only distributed within the UK), • You already have the right to work in the UK, • You have experience working in the Tech, Financial or Contact Centre environments, • Experience in coaching and supporting colleagues is essential, • You will have a working knowledge of HR processes, including performance and absence management, • Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training would be an advantage, • You have an empathetic and developmental leadership style, • You have experience of motivating teams working on ongoing operational work, • You're very hands-on and solve problems when you spot them, • You're comfortable moving fast and in control Working in Financial Difficulties, Collections or Recoveries Management in a leadership role is preferred, but not essential. The Interview Process: Our interview process involves 2 main stages: • Application, • Recruiter call, • Interview (1 Hour Role Specific) The Start Date for this role is Monday 15th September 2025 What’s in it for you: 💰 £32,200 - £40,750 depending of level of experience. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-GM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£56,000 - £70,000 dependent on experience + | ✨ ⭐ Our Finance team We're looking for a highly proactive, enthusiastic and commercially-minded Treasury product control analyst to work within our Financial team, and help us build a world-class finance function. This role would be well suited to a qualified, or soon to qualify, accountant with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll join the Finance team and report to our Treasury Product Controller. 🔑 You’ll play a key role by... • Working very closely with our Product Controller and Treasury team as we continue to build our product control capabilities in Finance, helping support Treasury with all market execution activity., • Take ownership of the daily control processes around Treasury products, including trade confirmations, trade market matching, collateral management, daily profit and loss reporting, valuation controls around Treasury financial instrument pricing and helping to build out best-practice, scalable controls., • Help manage a tight process with the rest of our Finance team to ensure a swift month-end close process for Treasury reporting, including derivative and hedge accounting processes., • Understand the Treasury business and their products to write insightful management commentary., • Work with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value., • Assist with the implementation of our new accounting system, from a Treasury perspective, to make sure we are taking advantage of all its features to minimise manual elements of reporting., • Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable., • Maintain existing and develop new controls that protect our financial data and our balance sheet substantiation process., • Support our year end process working with external auditors and our Financial Reporting squad., • Review new Treasury products, assessing the accounting and implementing them in our banking platform and accounting system; including configuration of account mapping in our Treasury Management system., • Work with 2LoD and 3LoD to develop a robust control environment., • Prepare monthly management and ad-hoc reports, offering meaningful analysis of movements., • Resolve miscellaneous inquiries and supporting the overall Finance team wherever needed - from forecasting and valuations, to bank transfers and new system implementations. 🤩 We’d love to hear from you if… • You’re a qualified, or soon to qualify, accountant and have had 1-2 years’ experience in product control (bonus points for Treasury experience)., • You have a great eye for detail., • You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls., • You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors., • You’re comfortable translating complex information into simple words for people with diverse backgrounds., • You’re interested in using data (SQL skills would be a bonus)., • You thrive in a dynamic and constantly evolving environment., • What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£56,000 - £70,000 dependent on experience ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London/Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps: • Recruiter Screening Call, • 45 Minute Role Specific Interview, • 45 Minute Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. For more insight into the hiring experience at Monzo, check out our blog post. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰circa £100,000 + Incentive Awards tied to your performance + Benefits | _ ✨ ⭐Our Legal team We’re looking for a Senior Legal Counsel to join our team at Monzo, to help us build one of the best, most innovative banks in the world. You will report to Monzo’s Director of Legal Payments & Business Banking, be part of the Legal and Board Governance Collective, and work with a team of product lawyers to give first rate legal advice and support to Monzo’s Product Collective, including areas like business banking and merchant payments. In this role, you’ll work closely with Monzo’s product collectives to build and deliver business banking and merchant payment products, and support the team in making money work for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to improve our customers’ financial lives. 🔑You’ll play a key role by… • You’ll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK., • In particular, you will:, • Partner with product managers to advise on legal matters relating to business banking and merchant payments (including issues relevant to providing our services to SMEs) and advise on the legal and regulatory requirements for a growing bank., • Support Monzo with the operational and product changes needed to offer point of sale (POS) and online card payment acceptance to our business banking customers., • Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation., • Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers., • Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities., • You’ll work closely and collaboratively with Monzo’s Director of Legal Payments & Business Banking, General Counsel of Monzo Bank Limited and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams., • You’ll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams., • You’ll work with Monzo’s Director of Legal Payments & Business Banking, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo’s governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements., • You’ll support Monzo’s global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements., • You’ll work with colleagues across the Legal and Board Governance collective to improve the management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability., • You’ll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. 🤩 We’d love to hear from you if… • You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector., • You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in business banking (including company law and insolvency aspects) and merchant acquiring., • You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner., • You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders., • You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects., • You are a team player and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions., • You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to work in a fast-paced environment and to join us for the next stage of our journey at Monzo! 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop:, • Role specific interview, • Behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰 circa £100,000 & benefits ✈️ We can help you relocate to the UK ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

• Lucrative new business field sales role selling service contracts, • BDM role with a market-leading global facilities services provider Business Development Manager - Service Contracts Area: North West BB CH WA CW FY L LL PR WN The Role of Business Development Manager • This is a field/home-based business development sales role., • You will target B2B businesses with over 300 employees, selling a range of in-demand facilities services., • You will engage with key decision-makers, including Owners, Procurement Teams, and Managers, focusing on multi-site organisations within the region., • This is a new business role where you will be responsible for self-generating appointments and building a strong pipeline., • You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial., • With high order values, there is significant earning potential the average BDM earns £60K, while top performers exceed £80K., • The role is four days in the field and one day working from home., • You will be supported by excellent operational service levels, outstanding customer service, and a world-class marketing team., • As a Business Development Manager, you will present tailored solutions to prospective clients. The Company Business Development Manager If you're looking to join an international organisation that truly puts its people first, look no further! Our client has an exceptional reputation in the market, offering a range of facilities services to both corporate and SME businesses. This multi-award-winning company has unique service propositions that set it apart from competitors, backed by an impressive operational network, customer service excellence, and a strong track record of retaining loyal customers. As an employer, they are dedicated to being the best, fostering a friendly, collaborative culture, providing first-class training and career development opportunities, and supporting employee well-being with various initiatives. The Candidate for the Business Development Manager Role • Proven B2B field sales experience with a strong track record in new business sales., • Candidates with service sales backgrounds in waste management, facilities services, washrooms, workwear, or similar industries are highly desirable., • A true new business hunter with exceptional prospecting and closing skills., • Strong presentation abilities ensure your CV highlights your key achievements., • The hiring manager is looking for someone coachable, solution-focused, and career-driven. The Package Business Development Manager • £35,000 - £40,000 DOE, • OTE £60,000 - £80,000+ uncapped (paid quarterly and monthly), • Company car Hybrid, • 25 days holiday + 8 bank holidays, • Employee Assistance Programme to support mental health and well-being, • Pension scheme, • Private healthcare to safeguard your health, • Discounted gym membership, • iPad, laptop, iPhone & corporate benefits Ref: CPJ1696 The Package Business Development Manager • £35,000 - £40,000 DOE, • OTE £60,000 - £80,000+ uncapped (paid quarterly and monthly), • Company car Hybrid, • 25 days holiday + 8 bank holidays, • Employee Assistance Programme to support mental health and well-being, • Pension scheme, • Private healthcare to safeguard your health, • Discounted gym membership, • iPad, laptop, iPhone & corporate benefits

We’re looking for a Senior Software Engineer to join our team of 10, working primarily on our web app and workplace platform. While you’ll be frontend-leaning, you’ll also act in a tech lead capacity; designing solutions that span our entire stack, including backend services, APIs, and database models. In this role, you’ll: • Take ownership of end-to-end feature delivery, from shaping requirements to deployment and monitoring., • Design technical solutions that involve both frontend interfaces and backend integrations., • Collaborate closely with product managers, designers, and other engineers to bring new end-user features to life., • Define and champion engineering best practices across frontend and backend development., • Contribute to the evolution of our technical architecture as we grow our platform and user base., • Participate in code reviews, mentor other engineers, and foster a culture of knowledge sharing., • Help us continually improve our engineering processes, tools, and ways of working. You’ll work across our modern, TypeScript-based stack: • Frontend: React (Next.js), GraphQL (Apollo), TypeScript, • Backend: Node.js (AWS Lambda), Prisma & PostgreSQL, • Testing: Cypress + Jest, • Infrastructure: AWS, Terraform, CI/CD pipelines, • Practices: Agile, Kanban, pair programming, continuous delivery You’ll be a great fit if you: • Have 7+ years’ experience in software engineering, with significant experience in frontend technologies but comfortable working full-stack., • Are highly proficient in React, TypeScript, and GraphQL, with a strong grasp of backend fundamentals in Node.js., • Have experience designing technical solutions involving APIs, database models, and service integration., • Understand scalability, performance, and security across both frontend and backend., • Enjoy working closely with product and design teams to build features that delight users., • Are comfortable mentoring others and helping set technical direction for projects., • Bonus points if you’ve worked on fintech products or complex transactional systems. At Penfold, we’re on a mission to help everyone save enough to be comfortable in later life. We’re tackling one of society’s biggest challenges — pensions — by rebuilding the experience from the ground up and making saving simple, engaging, and accessible. You’ll: • Work on high-impact features used by 100,000+ savers and thousands of businesses., • Influence the technical direction of our platform and help shape how we deliver value., • Join a supportive, ambitious, and collaborative team where engineers have a big voice in product decisions. Penfold is committed to providing a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Our benefits package includes: 🤑 Competitive salary- we review salaries more than once a year to make sure you get what you deserve 💵 A fantastic pension (country dependent) - we offer a 10% employer contribution pension, where you are welcome to contribute on top (we offer salary sacrifice too), but no requirement for you to do so. 🏝️ Unlimited holidays - A minimum of 33 days per year (including 8 Bank Holidays) and the option to take more! 🏥 Medical insurance (country dependent) - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active and PureGym memberships, free Apple Watches) 🌍 Remote working - we have an awesome office you can use anytime but we are a remote-first company. You can work from anywhere in Europe. We trust you to get your work done in whatever environment suits you! 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need 📚 Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals 🥳 We will pay for your travel expenses for you to come to the UK, for company-wide meetings and socials at least every 6 months 🤝 Hired through our talent partner Deel if you are outside of the UK, your taxes are sorted so you don't need to worry Description Size: 65 employees Funding Stage: Series A Our mission Helping everyone save enough to be comfortable in later life The problem Pensions are a huge societal problem with two route causes: • People don’t understand pensions, • People hate dealing with pensions So 82% of people aren’t saving enough for retirement, according to The Institute for Fiscal Studies. We believe that the pensions industry is broken. Traditional providers, with their outdated products and poor customer service, have put people off saving. The world of work is rapidly changing and the pensions industry is falling further and further behind. The result is we’re living through a silent savings crisis. We started Penfold to address this crisis and get more people saving more for their future by making pension saving easy, accessible and engaging. Our vision How we help everyone adopt healthy saving habits We’ve done away with the legacy systems and processes that old-school providers are built on, starting from scratch with our purpose-built pension platform which: • Brings clarity and confidence about pensions, • Creates a sense of security about savers’ financial future, • Increases visibility of savings and investments, • Gives a sense of ownership and control over money, • Helps savers’ understand the when, why and how of pensions, • Offers a seamless and low friction experience, • Has fantastic customer service when you need it Our story We started as the pension for the self-employed in 2019. Up to 80% of self-employed people weren’t saving into a pension. We set out to solve that by building a flexible and straightforward pension that got self-employed saving. • Expansion: We expanded our pension to all individual savers in early 2021. Our pension can help everyone contribute, transfer and engage with their pension savings. We started focusing on limited company directors and those in full-time work as well., • Welcoming workplace: We launched our workplace pension in Autumn 2021. Pensions are one of the most expensive benefits companies offer. They don’t work for employers or employees. We started offering the future of workplace pensions and have been listed by The Pensions Regulator., • The future is bright: We've got over 100,000 users and thousands of business clients. And we've still got so much further to go to make sure everyone is saving enough for a great retirement. Our values • Delight our customers, • Be a great place to work, • Challenge directly with empathy, • Work from first principles, • Move fast, • Be accountable Backed by the best We’re backed and supported by some of the most experienced fintech investors and entrepreneurs in Europe. Our investors include venture capital firms Plug & Play Ventures and Force Over Mass Capital, as well as early backers in some of technology’s biggest names like Spotify, Dropbox, Adyen and Funding Circle. In 2021, 2022 and 2024, we were thrilled to offer our customers a chance to invest in the business too via our crowdfunding campaigns, reaching our targets in less than 24 hours. Our most recent recognition • Best Workplace Auto-Enrolment Pension 2025 at the HR & Employment Awards, • Ranked #72 on the Sifted 100: UK & Ireland Leaderboard for 2025, • Excellent Rating, Trustpilot Pension Category 2020-2025

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London/Cardiff/UK Remote | 💰£92,500-£125,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives because Money never felt like Monzo ❤️ Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. Data is crucial to the success of this mission and Borrowing Analytics Engineers are at the core of how we build, scale and re-architect our Borrowing Data Warehouse to enable Monzo to make better decisions, faster, and help serve Monzo’s customers better. ⭐Our Analytics Engineering team Our Analytics Engineering discipline works in the intersection between data, engineering and our collectives - Money, Borrowing, Operations and Financial Crime and beyond. The AE teams are responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building a reliable and scalable Data Warehouse to support decision making in a cost effective and performant manner. Managers within Data have two primary responsibilities; people and technical products. Your focus will be on helping engineers with their personal and professional development, listening and guiding them through hard times and celebrating their successes. You will also be leading and participating directly in technical initiatives and helping Monzo shape its Data organisation, ensuring the team focuses on valuable work, shipping things with a level of care and attention to detail. There will be a strong focus on delivering best practice across all of our data discipline and helping bring a new level of maturity around Data Governance principles, working in collaboration with others to deliver this. 🔑You’ll play a key role by... Working in a multi-disciplinary team, you will: • Be a hands on leader in building a discipline of exceptional analytics working to make Data at Monzo the gold standard within the industry., • Nurture between 6 and 7 engineers, supporting, coaching and developing high performing engineers through regular 1:1s, continuous feedback and relationships with others., • Aid prioritisation of initiatives and projects, working closely with other leads for each of our Monzo collectives., • Be hands on through participating in the review cycle, architecture and design leadership and development of your own changes to the pipelines, • Be part of the hiring team within Analytics Engineering, • Work closely with other leads to deliver a scalable, consistent approach to governance and best practices., • Drive effective project management of central Analytics Engineering projects, ensuring they’re well scoped and delivered to deadlines., • Establish yourself as a trusted partner to various collectives and the leadership team, with the capacity for getting things done, be it either hands-on or by leading others., • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role 🤩We’d love to hear from you if… You have experience managing or mentoring the performance and development of high-performing engineers. • You have strong experience in data warehousing architecture at scale, • You have experience and a passion for leading data warehousing, data visualisation, big data or ETL projects as an analyst, developer, designer or architect., • You know what it takes to hire great engineers within the data space., • You’re equally comfortable working hands on and leading a team. Nice To Haves: • Any experience working within a finance or banking environment, • Experience working in a highly regulated environment (e.g. finance, insurance, gaming, food, health care)., • Experience with any of our stack of dbt, BigQuery and Looker Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£92,500-£125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps Recruiter Screening Call Initial Call Final Loop (3 sessions - case study, collaboration and people leadership This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ For more insight into the AE team at Monzo, check out our _ with John Azzopardi one of our Senior Leaders in AE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our, and 2024_ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. #LI-AS #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our vision is that our Finance team plays a central part of the business, somewhere the Board can rely on to support strategic planning. The team are thought leaders in relation to finance, regulatory, planning and strategic matters. You'll be reporting directly to our Treasurer, as well as working closely with other functions of the business. You will have a real and meaningful impact on the success of the Finance function at Griffin, as we lay the foundations of the future of global financial infrastructure. The ideal candidate for this job will have most of the following: 2–5 years of experience in treasury function in banking or financial services sector Confident working in Excel or Google Sheets Familiar with or eager to learn about liquidity and capital regulation (e.g., CRR, Basel III, LCR, NSFR, IRRBB) Strong analytical skills, with a careful eye for detail Proactive, self-starter, and able to operate independently We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) As our Treasury Manager, you’ll help shape and run the daily and monthly rhythms of our treasury function. You’ll prepare and develop reporting across liquidity, capital and interest rate risk; support cash-flow forecasting; and keep our treasury mandates up to date. Daily reporting: you’ll produce the daily treasury dashboard covering liquidity, capital, and interest rate risk while maintaining and improving the processes behind our management information Monthly reporting: you’ll support our month-end cycle (including preparing materials for ALCO), calculate interest income on treasury assets (such as treasury bills, supranational bonds, and covered bonds) and deliver monthly reporting on deposits, interest-earning assets, net interest income, and customer profitability Cash-flow forecasting: you’ll prepare daily and intra-day cash-flow forecasts to flag any surplus or shortfall and update key balances, including the Bank of England Reserve Account, liquid assets, and customer deposit positions Maintaining treasury mandates: you’ll ensure authorised signatory lists, counterparty lists, and user-access levels are consistently accurate and up to date. Other responsibilities: You’ll prepare capital-issuance submission forms and reconcile treasury balances and transactions, ensuring all activity is accurately recorded and well documented. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 DOE 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we’re building Remote-first flexibility - work from anywhere in the UK WFA - Everyone gets up to 20 ‘work from abroad’ days a year Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Job Title: Compliance Co-ordinator (Remote working) Location: Newcastle Area Salary: £28,000 - £30,000 Term: Permanent. Remote Hours: 9am – 5pm Monday - Friday RecruitAbility are looking for an experienced Compliance Co-ordinator to undertake commercial projects, analysing and validating data. You will need to have excellent numeracy and advanced Excel skills, as well as being able to engage with clients. This role does not require any programming or database development. Strong Excel skills (e.g. pivot tables, lookups) and the ability to communicate with stakeholders are essential. The Role of Compliance Co-ordinator: • Support the Senior Account Manager, working alongside other Data Technicians, checking client data. Gathering data from primary or secondary data sources., • Support data services implementation, • Develop and maintain relevant knowledge of regulations and client obligations, • Develop, execute and maintain a customer care plan, • Undertake client visits and produce client reports as required, • Evaluation of data collection methods to ensure consistency and accuracy. Collaboration with data supplier to improve data collection and reporting processes, • Undertake validation tests to determine data quality and integrity To be considered for Compliance Co-ordinator: • Experience in compliance analysis, • Strong analytical, organisation, and administrative skills, • Outstanding written and verbal communication skills, • Excellent relationship-building skills, • Proficient in data sampling and data verification practices, • Planning and prioritising, • Project management skills, • Influencing skills, • Team player, • Strong IT skills – including advanced excel, • Degree level or equivalent (desirable), • Driving licence The Package for Compliance Co-ordinator: Salary: £28,000 - £30,000 Hours: Monday – Friday 35 hours per week Remote working 20 day holiday (excluding bank holidays) rising to 25 days per year with service Day off of your birthday Perks box Healthcare Pension Please apply on line or call for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Area Sales Manager Industrial / Engineering Components Established UK Manufacturer | Strong Existing Account Base | Excellent Staff Retention Area: Scotland & North East The Role of Area Sales Manager • Responsible for managing a portfolio of approximately 400 accounts across a defined territory, • Selling industrial / engineering components into a mix of end users and trade partners, • 50% of your time focused on OEM customers, • 50% managing and growing relationships with established distributors and re-sellers (e.g. Eriks, Key Industrial, BSL, etc.), • Engaging with a variety of stakeholders including Production Managers, Engineers, and Buyers, • 75% of your focus will be on existing businessdeveloping current accounts and converting warm inbound enquiries, • Tasked with growing an area currently generating circa £800K turnover, • Supported by an internal team for quotes, lead generation, and customer service, • Full autonomy to manage your diary and develop your area with the backing of a respected brand (2/3 days field / 2/3 days WFH) About the Company hiring an Area Sales Manager Our client is a well-established UK manufacturer of industrial /engineering components, with over 50 years of heritage, known for delivering high-quality engineered solutions across a broad range of industries both domestically and internationally. With a reputation built on service, reliability, and innovation, the business continues to experience strong growth and customer loyalty. As an employer, they offer a stable and supportive environment where employees are genuinely valued. Staff retention is exceptionally high, with many team members having built long-term careers within the business, reflecting a culture that rewards dedication and promotes from within. This is a company that empowers its sales team, offering autonomy, ongoing training, and the backing of a trusted brand. Area Sales Managers benefit from clear career progression opportunities, a collaborative leadership team, and a culture that encourages ownership and long-term success. The Candidate for the Area Sales Manager role • Proven background in B2B sales, ideally with an industrial or engineering bias, • A practical thinker with a solutions-led approach to customer needs, • Strong and stable sales track record consistent performance and territory development, • Dynamic, self-motivated, and able to work independently while being a team player, • Confident in managing a varied customer base and building long-term relationships The Package on offer for the Area Sales Manager • Basic salary up to £40,000 (dependent on experience), • Uncapped quarterly bonus realistic earnings of £5,000£6,000+ per year, • Additional 10% of salary bonus for achieving a stretch target, • 25 days holiday plus bank holidays, • Company pension scheme, • Hybrid company car or car allowance, • Laptop, phone, and full business expenses covered Ref CPJ1741 The Package on offer for the Area Sales Manager • Basic salary up to £40,000 (dependent on experience), • Uncapped quarterly bonus realistic earnings of £5,000£6,000+ per year, • Additional 10% of salary bonus for achieving a stretch target, • 25 days holiday plus bank holidays, • Company pension scheme, • Hybrid company car or car allowance, • Laptop, phone, and full business expenses covered

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

A leading specialist lender renowned for their expertise in bridging finance currently requires a Remote Senior Business Development Manager / Regional Account Manager to join its highly successful and vibrant team, on a fully remote basis. Its commitment to excellence and innovative financial solutions has earned them a strong reputation in the industry. Very competitive negotiable base salary, up to £80,000 bonus and benefits. Outstanding OTE. Remote. • Contributory Pension scheme, • Private Medical Healthcare, • Life Assurance, • Dental Plan, • Free eye tests, • Annual leave purchase scheme, • Social events, • Refreshments, • 25 days annual leave with bank and public holidays on top, • Perk box, • Superb development opportunities Business Development Manager Overview: As a Business Development Manager, you will play a pivotal role in driving the growth of the bridging finance products. You will be responsible for building and nurturing relationships with brokers, introducers, and other key stakeholders to generate new business opportunities. This is a field-based role that requires a proactive and strategic approach to meet and exceed sales targets. About the position of Bridging Business Development Manager Join an established leading Bridging lender as a Bridging Business Development Manager, covering the South of England. This is a fantastic opportunity to leverage your expertise in the property and lending markets, build strong relationships with brokers, and drive growth. Responsibilities for the role of Bridging Business Development Manager • Identify new and develop existing relationships with financial intermediaries, brokers, property investors and property developers throughout the UK., • Continuously developing new business, identifying, and optimising funding opportunities through an established database of financial intermediaries and Property investors., • Regularly attend field-based meetings with current and prospective clients, ensuring any actions or deals are followed up., • Actively manage pipeline deals, • Managing both internal and external relationships always ensuring exceptional customer service., • Maintaining and strengthening relationships with existing brokers/intermediaries., • Ensure administrative and compliance duties are upheld, including updating the internal CRM system, HubSpot., • Working with Sales Support to convert new leads into sales and identifying additional opportunities., • Developing own knowledge, to demonstrate complete understanding of the company products, market trends and competitor analysis. Regularly presenting findings to internal stakeholders and brokers., • Communicating new product developments to new, existing, and prospective clients., • Work alongside internal underwriting teams to assist in delivering business terms, where appropriate, to assist in winning business., • Continuously network and attend sales/marketing events to; build relationships with prospective brokers/intermediaries/clients, understand broker needs, and how to deliver complex financial solutions to the broker and their clients. Experience and skills required for the role of Bridging Business Development Manager • Previous experience within a field-based Bridging Business Development role., • Motivated and success-orientated individual, who brings expertise and a desire to build a market-leading business., • Strong communication skills, both verbal and written., • Excellent understanding of the property and lending markets., • A full clean driving licence Business Development Manager Package and Benefits With a competitive salary, uncapped commission, this role offers unlimited earning potential. Enjoy great perks, including private medical insurance, a company car, team socials, and a supportive environment where your success is rewarded.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth. As such we are committed to ensuring the health, safety, and wellbeing of our colleagues and customers. We are therefore looking to add a dynamic, enthusiastic, and talented individual to our team to help us achieve best practice in compliance and risk management. About the role: Lanes Group are looking to appoint a National Account Manager, based within London. The successful applicant will be responsible for managing and growing relationships with key clients, overseeing the sales activities for Lanes Groups key national customers across the UK. This role involves strategic planning, driving business growth, and ensuring client satisfaction while meeting or exceeding sales targets. What we offer: • Competitive Salary, • 24 Days holiday plus Bank Holidays, • Uncapped earning potential, • Pension, • Death in service, • Training and progression opportunities Responsibilities – but not limited to: • Build and maintain long-term relationships with national accounts, ensuring client retention and satisfaction., • Serve as the primary point of contact for key clients, addressing any concerns or needs., • Regularly meet with clients to review performance, identify opportunities, and discuss future business., • Develop and implement sales strategies for national accounts to meet or exceed revenue targets., • Collaborate with the sales team to identify and target new business opportunities., • Negotiate contracts, pricing, and terms with clients to maximize profitability., • Work with marketing and product teams to tailor solutions for clients., • Provide regular reports on sales performance, account activity, and forecast future business growth., • Analyse sales trends and market conditions to adjust strategies and improve sales results., • Work closely with internal teams, such as operations, finance, marketing and customer service, to ensure the smooth delivery of products/services to clients., • Stay informed about industry trends, competitor activities, and market dynamics to adjust sales strategies accordingly., • Identify key opportunities to upsell and cross-sell within existing national accounts. Experience and qualifications required for the role: • Past experience in sales and national account management, • Proven track record of success in sales, strategic account management, and driving revenue growth., • Experience negotiating large-scale contracts and working with major national retailers or clients Skills and behaviours: • Strong leadership and team management skills., • Excellent communication, negotiation, and presentation skills., • Ability to analyse data and develop actionable insights for sales and account strategies., • Knowledge of industry trends and the competitive landscape., • Strong problem-solving abilities and a results-oriented mindset., • Flexibility to travel to various client and company sites as per business needs., • Full UK Driving licence (No more than 6 penalty points) This position is open to Internal and External candidates. Any internal candidates currently employed within a division of Lanes Group must complete an Internal Application form and submit to recruitment. Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please

Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Clymac’s Design Engineers We are seeking an experienced and enthusiastic Design/Estimating Engineer to join our fast-paced design and estimating team. In this role, you will be responsible for producing accurate and compliant fire alarm system designs and cost estimates, supporting both pre-sales activities and project delivery. This position requires a strong technical understanding, attention to detail, and the ability to work collaboratively with internal teams and clients to deliver tailored, cost-effective solutions. • Lead the design and development of fire alarm system proposals, ensuring compliance with all relevant standards and regulations, including BS 5839, CDM regulations, and other applicable codes., • Proven ability to manage relationships and communicate effectively with Mechanical & Electrical (M&E) contractors, ensuring projects are delivered to the required standards and timelines., • Manage multiple design projects simultaneously, effectively prioritising workloads based on project deadlines and business needs., • Act as a customer-facing technical expert, working alongside Business Development Managers to present and deliver tailored design proposals., • Collaborate closely with Project Managers and installation teams to assess and negotiate installation costs for supply, installation, and commissioning projects., • Ensure all designs and proposals are accurately costed, aligned with company margin expectations, and appropriately approved and signed off prior to release., • Guarantee all quotations and designs are fully compliant with current legislation and industry standards, maintaining technical accuracy and integrity., • Deliver exceptional customer service by managing design enquiries efficiently—gathering and assessing necessary information, and responding promptly to client needs., • Provide ongoing technical support, guidance, and mentorship to team members, while coordinating with other internal departments to ensure cohesive project delivery., • Oversee the administration of current enquiries, including the preparation of project handover documentation and maintenance of the SRM system. Who We’re Looking For In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team_, for this specific opportunity, we are looking for candidates who also offer, • Proven experience as a Fire Alarm Design Engineer, ideally supported by an FIA Design Qualification or equivalent industry certification., • Previous experience in a similar role, with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle., • Proficient in AutoCAD, with the ability to produce accurate, standards-compliant system designs., • Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer service., • Full, clean UK driving licence, enabling site visits and client meetings as required., • Professional, relationship-driven approach, with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding & Retaining Talent We’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – £45,000 per annum, DOE, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Regional Sales Manager - Yorkshire & North East Competitive Salary, Company Car, Bonus & benefits Marshalls Water Management takes pride in crafting cutting-edge drainage solutions and versatile civil engineering products. A well-known companion in building a resilient, watertight foundation. Proudly a part of Marshalls plc, the UK’s leading supplier of hard landscaping, building, and roofing products. Join us as we build the future together! We are now recruiting for a determined, relationship-driven sales professional to join this successful team as a Regional Sales Manager. This is a fantastic opportunity to work on major civil and drainage projects with a diverse client base in this award-winning team at Marshalls. So, What’s the role? Reporting to the Regional Sales Director, you will leverage your experience from a heavy-side manufacturing background to manage this competitive, high performing, results-driven patch. You will be responsible for maintaining and developing strong relationships with key merchants, contractors, and supply chain partners, ensuring continued engagement and sales growth. Success in this role requires a seasoned sales professional who can sell on a value-added basis and combine strategic account management with proactive business development. What are the mission-critical skills? • Proven track record in sales with strong commercial experience managing multiple stakeholders, including builders’ merchants, specifiers, and contractors., • Exceptional relationship-building skills, to continue engagement and sales growth., • Strategic thinking with a solutions-based mindset, capable of identifying new opportunities and fostering growth., • Knowledge of procurement routes and the ability to negotiate using technical information and product specifications., • Excellent presentation and communication skills, able to influence and engage both internally and externally., • Experience/ and or knowledge of our Water Management product range would be a distinct advantage., • Strong organisational skills with attention to detail in both commercial processes and administration., • A customer-centric mindset, ensuring the highest level of service and satisfaction. What’s in it for you? At Marshalls, you have the opportunity to work in a meaningful and engaging environment where you can have an immediate impact and where we welcome an inclusive and supportive culture. New ideas are encouraged and you will be rewarded with the opportunity to learn and grow, achieving your career aspirations. Have a look at our careers website for more information on working for Marshalls. We look forward to hearing from you! _ Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Additional benefits include; • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! This advert will self-destruct on 1st April 2026 No Agencies Please #INDHP

Your Future Starts Here – Join the Clymac Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Clymac, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. Our Commitment to Attracting, Rewarding & Retaining Talent At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – Paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

SALARY: £35,000 - £40,000 D.O.E HOURS: 37.5 hours per week, Monday - Friday LOCATION: Albert road/Avonmouth, Hybrid working Contracts & Materials Coordinator About Bristol Waste Company: What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council. Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To assist with the delivery of the waste operations and treatment services through the management, supervision and administration of various contracts. To assist with key data management and data reporting, budget monitoring and forecasting, along with management of the weighbridge systems. Key Responsibilities: • Supporting Material Sales Manager in all aspects of material offtake contract management arranging for the safe and cost-effective transfer and treatment of wastes, • Assisting with contractor monitoring and management, processing of contract and other payments, recording and manipulation of data., • Continuous updates and records maintained across all site weighbridges on internal system (Weightron), • Assist in the management and control of the weighbridge system, including monitoring of waste flows, data interrogation and manipulation, reporting, database administration, financial reconciliation, customer and user management., • Assist with key data management to include the collation and interrogation of data from internal and external sources, forecasting, data manipulation and presentation of data., • Assist in the preparation and production of waste contract documents and specifications, selection of tenderers, tender invitation and evaluation., • Assist in the sale and supply of materials, including market analysis and monitoring, engaging the market for prices, arranging collections, administering payments, general record keeping and administration., • Assist with budget monitoring, control and forecasting., • Keep abreast of waste management legislation, • Deputise for Materials Sales Manager as required., • Regular Duty of Care visits to our material processors are completed in accordance with our BMS (Business Management System) Essential Requirements for the Role: • Minimum of 3 years contract management and contract administration experience, • A degree or equivalent experience, • A full UK driving license, • Knowledge and experience in weighbridge applications to include data base management, user access control, billing functions, reporting and analysis, • Experience of contract management in a waste environment, • Knowledge of relevant waste legislation, • Ability to analyse complex information and present it logically, • Excellent data interrogation skills, • Excellent and effective written and verbal communication skills, • Organised and self-motivated with the ability to work with minimal supervision, • Excellent organisational and time management skills, • Able to liaise and work with multi-disciplinary teams, colleagues and stakeholders, • Numerate, computer literate and excellent attention to detail, with practical experience of Microsoft Office products, in particular Word and Excel, • Able to pick up on systems management is critical in this role Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: • recruitment@bristolwastecompany.co.uk, • 0117 440 6676 Thank you for your interest in joining Bristol Waste Company.