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Pay: £30,000.00-£34,000.00 per year Job description: Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development. What is the role? We are seeking a field based Field Service Engineer to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover South East London and surrounding locations , you must be located within this area and willing to travel. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values. Key responsibilities will include: • Installation of our machines at customers’ sites, including the delivery of training and building customer relationships, • Proactively maintaining and repairing our machine base to the defined standards, • Decommissioning machines that require movement and reinstalling when the customer is ready, • Understanding and complying with all Health & Safety requirements and regulations, • Meeting core operational objectives and driving account profitability, • Managing customer and business demand in your own territory whilst working with your team to meet regional KPIs, • Be able to travel outside of own territory to support other areas and regions when the business requires support, • Be able to stay overnight if requested to support training requirements and needs, operational & business needs and Business and team meetings planned in over the year, • Accurate management of spares to minimise cost and eliminate stock-outs, • Ownership of local problems through to resolution to maximise customer satisfaction, • Leading and participating within the team environment, including attendance at team meetings, • have GCSE or equivalent passes in Maths, English, and Science (formal qualification in electrical or electromechanical field preferred), • have experience within a Customer facing role dealing with issues/complaints effectively, not just customer service., • have experience within a technical or mechanical role which requires fault finding and fix, • be competent at using Microsoft Office applications; Outlook, Excel, Word, • be a strong communicator with the confidence to upsell and provide recommendations, • be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision, • Competitive salary, • Annual bonus - profit and performance dependent, • 25 days holiday plus bank holidays, • Pension Scheme, • Private Health Care, • Plus a range of health and well-being benefits, • Company vehicle, • Company discounts Job Types: Full-time, Permanent Benefits: • Company pension, • Health & wellbeing programme, • Life insurance, • Private medical insurance Licence/Certification: • Driving Licence (required) Work Location: On the road

At Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader, you will be responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity to work from home up to 2 days per week. The purpose of the role To provide responsive and effective technical support across the organisation, ensuring end users receive timely assistance and a positive IT experience. What you will be doing • Responding to and resolving incidents and service requests via phone, email, and our ticketing system., • Escalating complex issues to the EUC Analyst or Infrastructure & Support Engineer as appropriate., • Provisioning and configuring devices for new starters and replacements., • Supporting end users with hardware, software, and connectivity issues., • Maintaining accurate records and documentation of support activities., • Assisting with onboarding of new technologies and systems., • Contributing to the development and upkeep of our internal documentation platform., • Monitoring ticket queues and ensuring SLAs and KPIs are met., • Providing feedback and suggestions for service improvements., • Supporting the wider IT team during project rollouts and site visits. What we are looking for You’ll be a proactive and customer-focused technician with a solid foundation in IT support. You’ll be comfortable handling a range of technical issues and communicating clearly with non-technical users. A willingness to learn and grow within the team is essential. Essential qualifications & skills • At least 1 year of experience in a technical support or service desk role., • Strong troubleshooting skills across Windows devices, Microsoft 365, and common business applications., • Excellent communication and customer service skills., • Ability to manage and prioritise a dynamic workload., • Experience using remote management tools and ticketing systems., • Attention to detail and a methodical approach to problem-solving., • Able to successfully pass an enhanced DBS check. Desirable qualifications & skills • Experience supporting multi-site organisations., • Familiarity with device provisioning tools (e.g. Intune, Autopilot)., • Exposure to networking fundamentals and basic infrastructure support., • Relevant certifications (e.g. CompTIA A+, Microsoft 365 Fundamentals)., • Degree or diploma in a relevant subject. Join us and enjoy a host of attractive benefits including: • Holiday 23 days plus bank holidays (3 days must be reserved for Christmas shut down)., • Generous discount on childcare., • ‘Wellbeing Day’ – an extra day off each year, just for you, outside of your holiday allowance., • Private Medical Insurance: Bupa or equivalent., • 24/7 remote GP appointments., • Healthcare cash plan - Claim cash back on medical procedures such as dental care and physiotherapy., • Death in service policy., • Employee Assistance Programme (EAP)., • Recommend friends and family to work for us and be rewarded with a cash bonus., • Access to an employee benefits portal, which includes discounts at 100’s of online high street stores, turning points into cash., • 'May I say thank you' for the month of May to appreciate the hard work and dedication of staff teams., • Working for a business that has received 'Great Place To Work' certification, putting people at the core of what we do, reflecting our commitment to creating a positive and thriving environment for our employees. This accreditation aligns with our overarching mission to deliver high-quality childcare and education, fostering the growth of children into happy, smart, and healthy individuals. Placing children and families at the core of our efforts, we acknowledge that our dedicated teams play a pivotal role in delivering exceptional education and care. Grandir UK is committed to safeguarding and promoting the welfare of children and young people and an enhanced DBS check will be required for this role. We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Job description: What's in it for you? Competitive salary plus a Sales Improvement plan 25 days annual leave plus bank holidays Health and well being package Discounts and events Free hot drinks Great company pension Private medical insurance Life assurance plus many more Overview: The Office Customer Account Manager (OCAM) will be part of the Micro Markets sales team acting as an ambassador for the Lavazza Professional brand. They will be operating within an often rapidly changing framework whilst offering the highest levels of customer service. They will provide effective customer account management to drive customer satisfaction, loyalty, and growth, building strong relationships with our existing customers. With a list of targeted customers from which they will look to grow through the management of categories and products sold to consumers via the Micro Market. They will work collaboratively with colleagues to deliver the required results creating a high performing team culture while being flexible and open to new ways of working, keeping Customer Centricity and business growth at the forefront. The OCAM will act on any risks or opportunities in a prompt manner. Acting in line with our business values, the OCAM will look to continually improve the relationship, the throughputs, and the longevity of each customer in all aspects of the customer service that we provide. They will manage escalated customer queries & complaints to effective resolution - ensuring a response is provided to customers in a timely manner and utilising where applicable the Channel Manager or Project Manager for Micro Markets. Additionally, the OCAM will support new product launches and changes across the market. The OCAM will deliver the sales targets through the following levers: • Drive basket spend; meal deals and sales penetration metrics within Micro Market base, • Ensure Customer performance is in line with commercial metrics; adjusting & re-negotiating commercials as required, • Sell addition services and solutions to customers, • Successfully renew customer contracts, • Manage master data and work with billing teams to ensure invoicing is correct and accounts have no bad debt, • Support consumer & customer engagement with promotions and marketing campaigns, • Visit customer sites as required occasionally in the field, • Analyse 365 transaction, shrinkage & waste data to drive actions which improve sales, efficiencies and operating models., • Liaise with 3rd party suppliers as required Knowledge, Experience and Qualifications: Education & Professional Qualifications – • GSCE Maths & English, • Excellent written/verbal communication skills, • Excellent telephone techniques, • Excellent planning & prioritisation skills to effectively manage a high workload, • Good IT skills, with experience in SAP, Salesforce, Excel, and Outlook, • Ability to build good working relationships with internal and external customers, • Problem solving The successful candidate will undergo back ground checks which may include a DBS check. Job Type: Full-time Benefits: • Additional leave, • Company events, • Company pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site gym, • On-site parking, • Private medical insurance, • Referral programme, • Sick pay Work Location: In person

Our Property Management teams are at the heart of making our homes great places to live. Youll find us a secure place to build your long-term future. Working in the (Hampshire) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to peoples lives, and youll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Groups customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Groups established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts , and be responsible for installing/repairing heating system pipe work , while advising customers about gas safety and energy efficiency. As youll spend a fair amount of time on the road, we will provide you with a van and fuel card so youll not be out of pocket. Whats in it for you? Amazing benefits! £335 yearly Tool Allowance Competitive on call and overtime allowance Uniform & PPE A van and fuel card for business travel I Phone and I Pad 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service What were looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, youll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. As an equal opportunities employer, we encourage applications from all as we believe that diverse talent makes us stronger. We aim to foster an environment where every individual can feel they belong, being themselves and reaching their full potential. Youll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career. About SNG Its an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading homes and place strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to peoples lives, and youll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6 largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. Were currently recruiting for an experienced General Builder (Damp & Mould) to join our Property Team in our Basingstoke locality. As youll spend a fair amount of time on the road we will provide you with a business use van and fuel card so youll not be out of pocket. £335 yearly Tool Allowance Uniform & PPE 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Up to 3 x paid well being days and 2 x paid volunteering days per year Chance to buy or sell holiday as part of our flexible benefits package iPhone and iPad Wellbeing discounts including discounted shopping & cycling scheme Generous pension scheme matched up to 12%, life cover at 4x your salary Opportunity to increase your salary with overtime and call out What youll do: As a Builder youll carry out all forms of general building repairs and maintenance with a focus on damp and mould remediations across our homes as part of our Damp & Mould Team. Forensic surveying of damp and mould issues Mould washing, stain block & thermal painting Installing air bricks Installing vents Lowering ground level Installing French drains Installing/renewing loft insulation Ivy removal Repointing Render patch repair Soffit/facia and guttering/downpipe renewal Foam and retrim doors and windows Investigating lack of cavity wall insulation What youll need: Ideally, youll have a minimum of NVQ level 2 or equivalent in a Building trade OR have proven experience working in the trade. You will have experience of working in both occupied and empty premises and be able to demonstrate good customer service skills. Have a strong health and safety mindset with knowledge of health & safety best practices. Enjoy working as part of a team. What else do you need to know? This is a full-time role Due to a requirement to travel within this role, candidates must hold a full and current driving license with a minimum of 1 years driving experience This role is subject to a satisfactory license check, essential qualifications check and a basic DBS disclosure.

A minimum of 1 year experience in customer service or sales, preferably in a banking or sales environment. Danish Speaking Bank Customer Service Representative. Respond to customer inquiries about banking products and services in both Danish and English.

Proven experience in data entry, customer service, or administrative support is an advantage. Minimum of 1–2 years in data entry, administrative support, or customer service. Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line.

You will work within the Customer Experience Team at Start Up Loans (SUL), a subsidiary of the British Business Bank, reporting to the Customer Service Manager. You will put the customer at the heart of everything you do, acting in line with Consumer Duty principles and supporting high levels of cus

Join Amazon as a Customer Service Representative, where you will provide exceptional service to our customers from the comfort of your home. As a part of the Amazon customer service team, you will play a pivotal role in delivering high-quality support to customers through various channels including

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a rol

Resolve product or service issues promptly by clarifying the customers complaint, determining the cause, and providing the best possible solution. In this role, you will be the first point of contact for our valued customers, providing top-notch service, resolving inquiries, and ensuring a positive

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services. This hybrid role involves leading cross-functional teams to enhance customer experiences and align strategic goals with user-centered design practic

A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. Responsibilities include addressing inquiries, resolving issues, and ensuring a positive experience for customers. This remote position offers the opportunity to provide

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service. You will be at the forefront of customer interactions, going above and beyond to provid

A leading global e-commerce firm is looking for Customer Service Representatives to join their remote team. In this role, you will provide exceptional customer service through phone, chat, and email, ensuring high levels of satisfaction.

A leading bank in the UK is seeking a dedicated Customer Service Representative to deliver exceptional service and strengthen customer relationships. The role is a full-time fixed-term position until December 2026, based at Metro Bank Piccadilly. Successful candidates will engage deeply with custome

The role involves data entry, customer service responsibilities, and requires attention to detail and strong communication skills. A dynamic remote team is seeking a highly organized Data Entry Clerk / Customer Service Assistant.

As a Walmart Customer Service Representative, you will play a crucial role in ensuring that customers have a seamless and positive experience with the brand. Previous customer service experience is a plus, but not required. Assist customers with product information, order tracking, returns, refunds,