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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Due to a new contract from the client, we are looking for an Electrical Testing Manager to oversee the Fixed Electrical Testing (FET) programme across a portfolio of 13 Data Centre sites. You will supervise a team of two Authorised Persons (APs), ensuring the safe execution of High Voltage (HV) 11kV and Low Voltage (LV) electrical testing operations with zero downtime. As a fully qualified Authorised Person (HV/LV), you will provide operational cover and step in to execute isolations, switching operations and Permit to Work (PtW) activities when either of the two dedicated APs are on leave or otherwise unavailable. You will serve as the technical authority for all FET activities, providing strategic oversight, technical guidance, and quality assurance across the estate. Reporting to the JLL Lead Technical Operations Manager (LTOM) for the VIRTUS account, you will drive operational excellence, compliance and a Safety-First culture throughout all testing and isolation activities. Key Responsibilities • Act as a designated Authorised Person (AP) for 11kV distribution networks and LV critical distribution systems across 13 sites., • Provide operational AP cover when either of the two dedicated APs are on leave, ensuring continuous programme delivery., • Perform safe isolations in strict accordance with the JLL Electrical Safe Systems of Work (SSoW)., • Issue, manage and cancel statutory safety documentation, including Permit to Work (PtW) and Certificates of Isolation across assigned sites., • Enforce rigorous lock-out/tag-out (LOTO) protocols across all active electrical plant rooms., • Operate all MEP systems within the Critical Facility/Data Centre in a competent and confident manner (including HV/LV electrical isolations/operations)., • Supervise, mentor and coordinate two AP FET Engineers across the 13-site portfolio., • Plan and deploy AP resources effectively to support the FET programme schedule and operational demands, including your own operational deployment., • Oversee the strategic planning, scheduling and execution of the Fixed Electrical Testing programme across all sites., • Coordinate with site operations teams, contractors and client stakeholders to ensure minimal operational impact., • Develop, review and approve Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) for all FET-related activities., • Review, challenge and sign off third-party Method Statements and Risk Assessments (RAMS) for sub-contracted testing teams., • Ensure all testing activities comply with BS7671, Guidance Note 3 and JLL Electrical Safe Systems Of Work (SSOW)., • Act as the technical authority for electrical safety across the FET programme., • Audit and verify that all Permit to Work (PtW), Certificates of Isolation and lock-out/tag-out (LOTO) protocols are correctly implemented., • Oversee and audit specialist contractors performing periodic testing in accordance with BS7671 and Guidance Note 3., • Drive compliance with Health and Safety requirements, including Hazard/Near Miss Reporting and Toolbox Talk participation., • Ensure accountability for compliance with JLL MEP processes and procedures when undertaking enabling works for the FET, ensuring risk management documentation (SOP or EOP) are in place for all activities., • Attend and lead site meetings with clients and contractors as required., • Provide concise technical reports, programme updates and performance metrics to the JLL LTOM., • Communicate testing schedules, risks and recommendations clearly to all stakeholders., • Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Qualifications and Skills • Minimum of 5 years relevant experience in Critical Environments such as Data Centres or Banking HQ facilities, with at least 2 years in a supervisory or technical leadership role., • Authorised Person (High Voltage and Low Voltage) qualification - ACTIVE and CURRENT., • C&G 2391 Inspection, Test and Certification (or equivalent)., • BS 7671 (Current Edition) - IET Wiring Regulations., • NVQ Level 3 in Electrical Installation or City & Guilds 2320/2360., • Electrical/Mechanical Engineering UK Level 3 Qualification or equivalent (time-served apprenticeship)., • Proven ability to lead, mentor and develop technical teams while maintaining hands-on operational capability., • Strong understanding of Safe Systems Of Work, Permit to Work and isolation procedures with demonstrable practical application., • Excellent communication skills with the ability to engage effectively at all organizational levels., • Demonstrated ability to manage multiple priorities, contractors, and stakeholders simultaneously., • Physical capability and availability to deploy across 13 sites and perform operational AP duties as required. #LI-JB2 Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

JLL empowers you to shape a brighter way . Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Shift Leader to join the team in Slough As the post holder, you will be expected to have an extensive understanding of Critical Facilities/Data Centre infrastructure (Mechanical, Electrical, Plumbing & associated assets). As the lead member of the engineering shift team, you will be responsible for effective inspection, operation and maintenance of all associated assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective leadership of the shift team. You will ensure that the conduct of any personnel under your control is safe, professional and conscientious. You will also be required to attend site meetings with the client and on behalf of the client as requested. Driving a Safety-First culture throughout the team on the account, lead through your experience and knowledge of safe systems of works and compliance. Key Tasks of the Engineering Shift Lead Supervise, coordination and support of the site-based engineering team, including internal and MEP responsibilities. Operate all systems within the facility in a competent, effective and efficient manner (including HV &LV Switching Operations). Making recommendations for improvement and providing concise technical reports when required . The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations. Preparing/Planning and Supporting Specialist Vendor Planned, Reactive and Corrective Works, ensuring relevant Change Management approval is submitted for all critical works. Ensure that Specialist Vendor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated by the Engineering Team (Shift Engineers) To provide backup as engineering relief cover in the event of an emergency, which may require temporary Shift working. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are accurately completed within SLA. Monitoring progress throughout the shift to ensure compliance with expected outputs from your team. Utilising appropriate resource within the team to achieve this key contractual output. Attend weekly operations meetings, client meetings as requested, in conjunction with Integral account management. Contribution and highlighting engineering risk and reporting on critical systems availability daily. Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management. Control of critical spares including maintaining site stock register, including auditing of stock levels. Procuring spares from suppliers if required . Compilation of critical incident & near miss reporting and after-action reviews. Ensure all critical equipment operational issues are escalated immediately , in line with local site process. Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors. Production of Site-Specific SOP/MOP/EOP. Assist the Assist Chief Engineer in the delivery of critical infrastructure scenario training. Taking a lead role in the development of engineers within the team. Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant HSE policy and procedures. Including TBT's Escalation of Specialist Vendor performance issues, detailing accurately the areas of performance concerns. Ensure technical / legislative updates are effectively communicated with all team members. Maintain minimum levels of resourcing onsite, support the arrangement of suitable cover/replacement. Liaise with the supply chain, when ordering M&E components for remedial works. management in line with the account training matrix. Drive a positive culture within the team, regarding personal development and training. Coaching of new employees as part of the process for on-boarding new starters. Participation in engineering Quality Assurance process, to validate the standards of completed works. Auditing of 10% of completed Work Orders to ensure levels of quality are maintained . Complete all responsibilities in line with the site-based MEP responsibilities matrix. Personal Specification: Minimum of 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres. Authorised Person (High Voltage & Low Voltage) Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either ) . C&G Pts. 1 & 2, equivalent or exceeds. 1 8 th Edition IE T : Wiring and Installation . C&G 2391 Inspection, Test and Certification (Or equivalent). BS 767 1 (Current Edition) Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of engineers. Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training . Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes. Integrity, honesty and punctuality is also expected . Location: On-site -Slough, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. We are seeking an exceptional Smart Buildings Engineering Lead to provide strategic and tactical leadership for all engineering operations across our Critical office . This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with landlord organizations, and set the engineering standards that define operational excellence across these prestigious properties. Develop and execute the engineering strategy for both properties, ensuring sophisticated smart building technologies underpin all operational and maintenance activities. Establish engineering standards, procedures, and best practices that embed technology-driven approaches into daily operations and long-term asset management. Lead the continuous improvement agenda, utili s ing building data analytics and performance insights to drive optimi s ation across all engineering disciplines. Create and maintain the strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function. Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence. Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service delivery across all operational periods. Develop shift patterns, resource allocation models, and coverage strategies that optimi s e service delivery while managing operational costs. Set performance expectations, conduct regular performance reviews, and implement development plans to build team capabilities in smart building technologies. Establish effective communication frameworks ensuring seamless coordination between shifts, handover protocols, and information sharing across the engineering function. Foster a culture of technical excellence, innovation, and continuous learning where sophisticated technology utili s ation becomes second nature. Champion the adoption and optimi s ation of sophisticated building technologies including advanced BMS, IoT platforms, predictive maintenance systems, building analytics, and energy management solutions. Ensure all engineering activities leverage smart building capabilities for diagnostics, performance monitoring, predictive maintenance, and operational optimi s ation. Drive technology-enabled transformation across the engineering function, ensuring data-driven approaches replace reactive maintenance methodologies. Evaluate emerging technologies and innovation opportunities, making recommendations for strategic investments that enhance operational capability. Collaborate with technology vendors, system integrators, and industry partners to maximi s e value from installed systems and pilot innovative solutions. Oversee comprehensive planned preventative maintenance programs ensuring smart building data informs scheduling, resourcing, and execution across all disciplines. Manage reactive maintenance responses, ensuring rapid diagnosis and effective resolution utili s ing building management systems and advanced analytics. Monitor and report on operational KPIs, equipment performance, energy consumption, and service delivery metrics utili s ing technology platforms. Ensure maintenance engineering standards consistently exceed expectations through technology-enabled processes and continuous improvement. Coordinate maintenance activities spanning tenant and landlord responsibilities, ensuring integrated service delivery and optimal building performance. Maintain expert oversight of all building systems including electrical, mechanical, HVAC, life safety, security, and building automation. Act as the senior engineering interface for clients, landlords, senior management, and external stakeholders providing expert technical consultation and strategic guidance. Deliver comprehensive performance reporting utili s ing building analytics and data visuali s ation to demonstrate engineering value and operational excellence. Represent engineering interests in senior management meetings, client strategy sessions, and landlord governance forums. Build and maintain relationships with key contractors, service providers, and specialist consultants ensuring quality partnerships. Communicate complex technical matters clearly to non-technical audiences including executives, clients, and property stakeholders. Manage client expectations effectively, providing transparent communication on challenges, solutions, and continuous improvement initiatives. Develop and manage engineering operational budgets, ensuring cost-effective service delivery while maintaining high standards . Oversee contractor s performance, and relationships ensuring value for money. Identify cost optimi s ation opportunities, energy efficiency, and technology-enabled operational improvements. Drive to capital planning discussions and asset lifecycle land providing technical expertise on system replacements and major upgrades. Essential: • In dustry standard engineering qualifications Electrical or Mechanical, • Minimum 8 years' experience in building services engineering with demonstrated career progression, • Minimum 4 years in senior leadership or management positions with responsibility for multi-disciplinary engineering teams, • Proven track record of strategic engineering leadership in complex commercial property environments, • Extensive experience with smart building technologies, BMS platforms, and technology-driven maintenance approaches, • Demonstrated success managing landlord relationships and multi-stakeholder service delivery environments, • Strong commercial acumen with budget management and procurement experience, • Building Energy Management Systems (BEMS) or advanced smart building technology certifications, • Experience with multiple BMS platforms (Siemens, Honeywell, Tridium, Schneider Electric, Johnson Controls), • Knowledge of IoT platforms, building analytics, predictive maintenance, and AI-enabled building optimi s ation, • IOSH Managing Safely, NEBOSH, or equivalent health and safety qualifications, • Experience in prestigious commercial office environments, corporate headquarters, or landmark properties, • Background managing engineering services in multi-tenanted buildings with complex landlord/tenant arrangements, • Professional membership (CIBSE, IET, IMechE, or equivalent) Comprehensive expertise across all building engineering disciplines including HV/LV electrical distribution, emergency power systems, and electrical safety. Advanced knowledge of complex mechanical systems including central plant, HVAC, building management controls, and energy systems. Deep understanding of life safety systems including fire detection and suppression, emergency lighting, and evacuation systems. Expert knowledge of building automation, control sequences, system integration, and interoperability. Understanding of landlord base building systems versus tenant installations and the technical interfaces between them. Ability to interpret complex technical documentation including design specifications, control narratives, and system architectures. Proven ability to develop and execute engineering strategies aligned with organi s ational objectives . Strong change management capabilities with track record of driving technology adoption and cultural transformation. Strategic thinking combined with tactical execution excellence ensuring vision translates into operational reality. Expert stakeholder management across multiple organi s ational levels and external parties. Commercial awareness and ability to balance technical excellence with cost management. Risk management expertise with ability to anticipate challenges and implement mitigation strategies. On-site -London, GBR At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. #J-18808-Ljbffr

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Guest Services Ambassador The role of a Guest Services Ambassador is to provide the highest levels of client and visitor care. To provide service excellence and to ensure that the visitor experience is seamless, and all reception duties are attended to. Responsible for the guest service duties onsite, supporting each element of the guest service operation, and ensuring that all functions are carried out in accordance with stipulated protocols and procedures. A guest services who has an instinctive customer centric approach that anticipates our HSBC colleagues & customer's needs and lives the CX Vision: "We pledge to create exceptional, memorable experiences for HSBC colleagues and customers" What this job involves: Role is primarily hosting role requiring standing, walking and hosting visitors during the course of the day (1 hour at a time minimum). Role is based in the lobby, reception areas across building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted to their meeting rooms. Key responsibilities Service Excellence • To ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey, • To host the main reception area energising the space and creating lasting impressions, • To provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach, • Fluency of both internal and external VIPs to constantly recognise and deliver service excellence, • Communication between team members to ensure smooth transitions throughout the building, • Liaising with PA/EA teams, clients & visitors and providing excellent customer service - creating "wow" moments when the opportunity arises, • Complimenting the Vgreet mobile reception technology with service by anticipating visitor needs, following up with clients and ensuring client expectations are met and where possible exceeded, • Ensure that the visitor and client spaces are immaculate at all times, taking ownership of the space and reporting issues appropriately, • Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner, • Continually develop expertise of business operation and client knowledge to exceed in service delivery, • Using empowerment for problem resolution whilst enhancing visitor and client experience, • Ensure a commitment to service excellence recognised with service STARsGuest Services Operation and Communication, • Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub, • Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication, • Maintain a strong awareness of business activity communicating all updates with team members, • Communicate to the Guest Services Team Leader/Supervisor any new / ongoing / potential issues and complaints so that they are addressed accordingly, • Support the training of new Guest Services team members, • Liaising with other departments, namely security, facilities, and hospitality services, • Ensure Security and Health and Safety procedures are adhered to at all times.Personal Presentation and Responsibilities, • Maintain a professional, polite and considerate manner at all times, • Adhere to uniform and presentation standards as per the personal appearance guidelines, • Taking ownership of guest services responsibilities to constantly develop service standardsPerson Specification/Requirements, • At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline, • Self-motivated individual committed to service excellence, • Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods, • Ability to demonstrate empathy, excellent customer service and practical skills, • Skilled in guest/client service and confident in striving for excellence, • Operational knowledge of all reception services and standard operating procedures, • Must have excellent organisational skills and good attention to detail, • Must be computer literate including MS office, • Ability to use own initiative and takes ownership, • Professional and high standard telephone etiquette, • Should have an excellent and positive "can do attitude" and a great team player and supporter, • Able to work in a busy and pressurised environment providing a discreet and personalised service.From time to time the company may require you to work at other sites, on projects, company development, site visits or similar. You will also positively represent the Company at all times along with being present in the workplace at critical times of operation. What we expect from all our colleagues on account: • Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety., • With a focus on creating an environment that enhances productivity, collaboration, and well-being, you'll have the opportunity to create exceptional workplace experiences and drive employee satisfaction and engagement to create opportunities for everyone to flourish., • Our colleagues prioritize the health and safety of people and buildings. This includes following established safety protocols, reporting hazards/ incidents, maintaining cleanliness, encouraging safe practices, and staying informed about health and safety measures. By actively adhering to these expectations and following One Team S.A.F.E.R together vision, we can create a secure and healthy working environment for everyone involved., • Report at least two good catches per year, attend the SAFER together workshop and complete all safety trainings within the due date., • You are responsible for leveraging your expertise to find actionable insights from our data and translate it into action, clearly communicating the "what", "so what" and "now what". By embracing curiosity to explore data, courage to act on insights and collaboration to communicate the change we will ensure we meet JLL and HSBC's strategic desire for data-driven decisions., • You will be part of delivering best-in-class sustainability solutions for our client, promoting resource efficiency, energy conservation, and environmental stewardship. With a focus on creating a culture of environmental responsibility, you'll have the opportunity to support innovative sustainability initiatives and drive continuous improvement across our operations and contribute to our client's sustainability goals. Your efforts will play a vital role in creating a more sustainable built environment and fostering a healthier planet for generations to come. Location: On-site -London, GBR Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Role purpose The Workplace, Experience & Operations London Lead is accountable for the integrated delivery of workplace experience and day-to-day operations across the London portfolio . This role leads teams and service partners to deliver a best-in-class colleague, client and visitor experience, whilst ensuring building operations, service contracts, risk, financial management and reporting are delivered to a consistently high standard. The role is highly visible and acts as an on-site ambassador, creating a culture of service excellence and continuous improvement. It combines the "front door" experience focus (with particular attention to key client-facing areas such as the Customer Experience Centre) with operational rigour across building services and contracted delivery. Reporting to: Regional Account Director Location: London (client site) What this job involves (key responsibilities) 1) Leadership, people management & culture • Lead, develop and sustain a high-quality, well-motivated team, nurturing an environment of teamwork and co-operation across workplace experience, front of house and operational support., • Drive a service excellence culture within delivery and operational teams, creating an environment that supports continuous improvement and innovation., • Mentor, enable training and development of team members, leading by example and maintaining strong engagement across the team., • Ensure team performance is managed effectively, with clear objectives and regular development conversations. 2) Workplace experience strategy & service delivery • Lead the development and implementation of modern workplace programmes to deliver best-in-class employee experience within the London office., • Spearhead workplace experience and service delivery on site, bringing an elevated level of service to all building users, guests and visitors., • Act as a Subject Matter Expert (SME) for Workplace Experience / Front of House related items, supporting development of processes and SOPs that serve wider account targets., • Ensure client and guest expectations are met and the overall workplace strategy is delivered. 3) Front of House / Guest Services oversight (where in scope) • Ensure the highest levels of visitor care are delivered consistently across reception and guest touchpoints., • Ensure guest-facing standards are maintained (e.g., personal presentation, uniform compliance, readiness of reception points and guest areas)., • Ensure customer feedback is actively captured (e.g., via Corrigo) and that follow-up and resolution is tracked through to closure., • Maintain strong awareness of business activity and ensure guest services teams are briefed to support VIP activity and peak periods. 4) Events enablement and workplace activations (where in scope) • Ensure end-to-end event readiness and strong cross-team co-ordination for events taking place throughout the building., • Ensure pre-event engagement and communication routines are in place (e.g., stakeholder briefings and weekly event team meetings) to maintain seamless service delivery., • Ensure post-event feedback, audits and inspections are completed, and improvement actions are implemented. 5) Building operations & site operational management • Lead and monitor day-to-day building operations, ensuring industry best-practice operations are implemented to deliver first-class workplace outcomes., • Oversee Planned Preventive Maintenance schedules in line with local regulations and required standards, engaging with engineering support resources as needed., • Ensure minor repairs and works are supervised appropriately and delivered safely, on time, and within budget., • Ensure participation in planned/unplanned incidents (e.g., shutdowns, evacuations) and that emergency procedures and Business Continuity Plans are current and enacted when required (including acting as Fire Safety Manager when required ). 6) Contract, supplier and service partner management • Ensure all contracts under role ownership are professionally delivered (including the contract with the customer and contracts with business partners)., • Ensure contractor onboarding/offboarding and inductions are completed appropriately and standards are upheld., • Maintain appropriate levels of communication with all service providers across the site, ensuring joined-up delivery and a "one team" approach. 7) Financial management & value delivery • Set and deliver agreed financial targets (revenue, expenses, debtor management and savings objectives ), including managing performance to any Guaranteed Maximum Price commitments where applicable., • Support budgeting and participate in reforecasting to maintain financial accuracy and control., • Ensure all client billing, financial reporting, and supply chain payments are accurate and completed to agreed timelines and terms. 8) Risk, compliance and governance • Drive a risk-conscious culture and ensure compliance with Health, Safety, Environment and Risk Management policies and procedures., • Ensure incidents are reported per required internal and client procedures and that emergency call-out/rectification processes are swift and effective., • Ensure account processes and procedures are monitored and updated in line with Master Services Agreement requirements., • Maintain data integrity across systems used to manage the account (including management information platforms and system drawings), escalating issues promptly when required . 9) Technology, automation, innovation & sustainability • Develop new ways of working through innovative technologies, automation and improved operational routines., • Demonstrate commitment to sustainability programmes in all parts of the office, working collaboratively with workplace teams and partners to embed sustainable practices. 10) Reporting and stakeholder communication • Provide standard monthly/quarterly/annual reporting and management reports as required , ensuring accuracy and timeliness., • Build and maintain strong relationships with client stakeholders, colleagues, guests, key service partners and other on-site business partners, networking confidently at all levels. 11) Flexibility and wider support • Remain flexible to perform other duties within the wider workplace team as required , including supporting cross-site projects, site visits and critical operational needs. Skills (required) • Excellent written and verbal communication skills, including presentation and negotiation., • Strong leadership and people management capability; able to mentor and develop teams., • Strong stakeholder management with the ability to network at all levels., • Strong organisational skills; able to manage multiple projects and competing priorities., • Strong customer focus and commitment to service excellence in a highly demanding, high-visibility environment., • Strong analytical skills and attention to detail, including data integrity and reporting discipline., • Confident decision-making and calm under pressure, with a proactive approach to problem solving., • Comfortable leveraging technology to improve service delivery (automation, systems, reporting). Experience & Qualifications • Progressive experience in Facilities Management, Property/Building Operations, Workplace Experience, Hospitality or related customer-facing environment., • Demonstrable experience leading teams and managing complex service delivery (portfolio/site)., • Financial management experience including budgets, forecasting and cost control., • Experience working in a regulated environment (financial services preferred)., • Degree (or equivalent) in Building Management, Facilities Management, Business Administration or related discipline preferred; professional FM qualifications (e.g., IWFM/RICS) beneficial. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. Commercial Conduct Risk & Governance Lead Flexible UK Locations with FlexFirst hybrid working Overview As a Commercial Conduct Risk & Governance Lead, you'll work as part of a team and play a key role in supporting the deliver good customer outcomes across Centrica Home Energy which is home to our British Gas brand. You'll provide practical conduct advice to the business that balances customer, regulatory and commercial considerations, offering constructive challenge across customer propositions, communications, journeys, policies and commercial decisions. Working with teams across Commercial, Product, Marketing, Customer Operations, Regulatory, Legal and Risk, you'll help us identify and manage conduct and regulatory risks while ensuring customer impacts are considered in the decisions we make. This role offers you the opportunity to influence key business decisions that impact millions of customers. You can expect to visit our offices for regular collaboration and meetings as required by the business. About the role You'll: Provide practical advice and challenge on customer propositions, journeys, communications and commercial decisions. Identify and help manage conduct, customer and regulatory risks. Translate complex regulatory requirements into clear, practical guidance for the business. Monitor regulatory developments and assess their impact on our customers and commercial activities. Support governance forums, risk assessments and the development of effective controls. Review policies and procedures to ensure they remain current, effective and fit for purpose. Use customer and conduct data to identify trends and emerging risks. Build strong relationships with stakeholders and provide constructive challenge to support good decision making. Produce clear insight and reporting for senior stakeholders and governance forums. What we're looking for You'll have experience working in a regulated environment and be comfortable interpreting regulation, assessing risk and advising stakeholders on what it means in practice. You could currently be working in energy, banking, financial services, insurance, another utility or a similarly regulated consumer business. What's important is your ability to apply conduct and regulatory requirements to commercial decisions and customer outcomes. You'll bring: Experience in regulatory compliance, conduct risk, governance or risk management. Strong analytical and problem-solving skills. Experience interpreting regulatory requirements and translating them into practical business advice. Confidence influencing and constructively challenging stakeholders. Strong written communication skills, including producing governance papers, reporting or management information. A commercial mindset with a strong focus on achieving good customer outcomes. Knowledge of the energy sector or gas and electricity supply Standard Licence Conditions (SLCs) would be advantageous but isn't essential. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

KPay Group (“KPay”) is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions.Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a one-stop platform for financial management, business operations, and digital transformation. In 2024, KPay raised a record-breaking USD 55 million in its Series A funding round - the largest globally in the payments sector that year. The company has since been recognised as PayTech of the Year at the 2025 Asia FinTech Awards, selected on Forbes Asia’s 100 to Watch list in 2025 and ranked among the Singapore's Top FinTech Companies 2026 list, curated by Tech in Asia and Statista. This role will be based either in London or Manchester. We are looking for a hands-on Product Management Specialist to lead KPay's UK product expansion and help build our offering from the ground up. This is not a traditional backlog-management role. As one of the first Product hires supporting the UK market, you will have significant ownership over what we build, how we localise it, and how we bring it to market. You'll work closely with merchants, Sales, Operations, Compliance, and our global Product team to understand the needs of UK SMEs and turn those insights into products that solve real problems. If you're passionate about payments, enjoy working in ambiguity, and like seeing your ideas move from customer conversation → product → launch → real-world impact, this role is for you. • Own the UK product roadmap for KPay's offering — from discovery to launch., • Feature Discovery: Continuously identify real pain points faced by UK merchants — through direct conversations, sales/support feedback, and market research — and turn them into clear, well-scoped feature ideas., • New Product Launches: Drive new products and features from concept through to market launch, working hands-on across the full lifecycle rather than just writing specs and handing off., • Localization: Adapt KPay's global product to UK-specific needs — local payment methods, hardware/compliance requirements, language, and merchant workflows — so the product genuinely fits how UK SMEs operate., • Work with engineering and design teams (UK and HQ) to translate requirements into clear specs and user stories, and ship features that address UK-specific needs., • Testing, Launch & Execution: Plan and run QA/UAT cycles, coordinate go-to-market and rollout logistics, and stay closely involved post-launch to monitor adoption and fix issues quickly., • Partner with Compliance/Legal to ensure the product meets UK regulatory requirements (FCA, PCI-DSS, PSD2/Open Banking, etc.)., • Analyse product usage data and merchant feedback to continuously improve the platform., • Act as the voice of the UK market within KPay's global product organisation., • A true payments/fintech enthusiast — someone who's genuinely curious about how fintech, acquiring, and POS ecosystems work, and who gets excited about bringing new features and innovation to market, not just managing a backlog., • 2+ years of Product Management experience, with hands-on experience in online/offline payments and/or POS systems (acquiring, card processing, merchant hardware, or SaaS commerce tools)., • Solid understanding of the payments value chain (acquiring, gateways, settlement, chargebacks) and/or POS hardware/software ecosystems., • Down-to-earth and execution-oriented — comfortable rolling up your sleeves and doing the grunt work (testing, coordinating launches, chasing bugs, following up with merchants) rather than staying purely strategic., • Strong ability to work cross-functionally with engineering, design, sales, and compliance teams across regions/time zones., • Data-driven approach to prioritisation and decision‑making., • Excellent written and verbal communication skills; able to translate technical concepts for non‑technical stakeholders., • Strong project management skills — able to plan workstreams, set clear milestones, manage dependencies across teams (engineering, design, compliance, sales), and keep things moving without constant oversight., • Results‑oriented — comfortable owning outcomes end‑to‑end, tracking progress against goals, and adjusting the plan when things don't go as expected rather than waiting to be told what to do., • Experience launching products in a new market or region is a plus., • Proficiency in additional languages (beyond English) is a plus. #J-18808-Ljbffr

My leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. This is a newly created role in a growing area of the business. A brilliant opportunity! • Owning the end-to-end service outcome across multiple suppliers and service providers., • Driving cross-supplier collaboration, issue resolution and service improvement activities., • Holding suppliers accountable for service performance and service improvement commitments., • Leading service reviews, governance forums and executive reporting., • Acting as the single point of coordination when issues, risks or dependencies span multiple teams, suppliers or regions., • Strong experience in IT Service Management within a multi-supplier environment., • Background in any of the following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management., • Experience leading cross-supplier governance and service review forums., • ITIL, • Previously worked in Financial Services is highly desirable., • Excellent communication skills #J-18808-Ljbffr

Location: London Salary: Competitive + Excellent Benefits Miryco Consultants is working with a leading global management consultancy that is looking to appoint a senior professional to lead and develop its General Insurance M&A offering. This is a high-profile opportunity for an established insurance M&A professional with a strong track record and extensive network across the GI M&A market. The successful candidate will play a leading role in developing the firm's M&A proposition, originating new opportunities and advising senior insurance clients on complex transactions. The role would suit an individual who has built a strong reputation within General Insurance M&A and has significant experience working with insurers, investors and other key stakeholders across the market. You will take a senior leadership position within the firm's General Insurance M&A practice, helping to shape and grow the proposition while continuing to operate at the forefront of the market. • Lead the development and growth of the General Insurance M&A offering., • Originate and develop new M&A opportunities through an established network across the GI market., • Build and maintain senior relationships with insurers, reinsurers, investors, private equity firms and other financial services stakeholders., • Lead the execution of complex M&A and strategic transactions from origination through to completion., • Advise clients on acquisitions, disposals, mergers, strategic investments and broader corporate transactions., • Provide strategic and commercial insight across the General Insurance market., • Develop and lead high-performing teams across transaction and advisory engagements., • Work closely with senior leadership to develop the firm's wider insurance strategy and market proposition., • Represent the business externally and build its profile within the GI M&A community., • Identify emerging market trends, opportunities and potential new areas for growth., • Mentor and develop junior and mid-level professionals within the wider team. We are looking for an established senior professional with a demonstrable track record in General Insurance M&A. Ideally, you will have: • Significant experience within General Insurance M&A, corporate finance or strategic transactions., • An extensive and well-established network across the GI M&A market., • A strong track record of originating and executing M&A transactions., • Deep knowledge of the General Insurance sector and its key participants., • Strong relationships with senior executives across insurers, reinsurers, investors and financial institutions., • Experience working in a leading management consultancy, investment bank, corporate finance advisory business or similar environment., • Strong commercial judgement and the ability to identify and develop new opportunities., • The credibility and gravitas to operate effectively with C-suite and Board-level stakeholders., • Excellent communication, influencing and relationship-management skills., • Experience leading teams and developing junior talent., • The ability to combine strategic thinking with a hands-on approach to transaction execution. Qualified actuary status would be advantageous but is not a pre-requisite. We are equally interested in senior professionals who have developed their expertise through investment banking, corporate finance, consultancy or another relevant M&A environment. This is a rare opportunity to take a leadership position within an established General Insurance M&A platform and play a fundamental role in its continued growth. The successful candidate will have significant autonomy to leverage their existing market relationships, develop new business and shape the firm's M&A proposition. It offers the opportunity to work with senior decision-makers across the global insurance market on some of the sector's most significant transactions and strategic challenges. Please note, should you not be contacted within twenty working days of submitting your application, unfortunately you have not been shortlisted for this position. #J-18808-Ljbffr

Founded in November 1998, Tencent is a leading provider of Internet value added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange. Tencent is focused on bringing high-quality and engaging internet services and entertainment to its users. In China, Tencent is the largest publisher of online games, and we work together with world-renown developers such as Activision, Epic Games, Halfbrick Studios, King, and Riot Games. Tencent Finance is seeking an experienced Senior Business Systems Analyst to join our Finance IT Management Department. This role serves as a strategic partner between Finance and Technology, responsible for the design, configuration, optimization, and support of enterprise financial and planning systems within a modern cloud environment. The Senior Business Systems Analyst leads requirements discovery, translates business objectives into scalable system solutions, and drives continuous improvement across finance processes, integrations, data models, and reporting. The role ensures system stability, compliance, and long-term scalability while supporting enhancements, testing, and production operations in a fast-paced, global environment. • Act as a subject matter expert across enterprise finance systems, supporting functional areas such as Financial Management, Procurement, Banking & Settlement, Projects, Expenses, and Supplier Management, • Partner with business stakeholders to gather and analyze requirements, develop conceptual and detailed solution designs, and configure systems to meet evolving business needs, • Lead system configuration, testing, and deployment activities, supporting end-to-end delivery from design through go-live, • Prepare detailed effort estimates, implementation plans, and testing strategies based on functional and technical requirements, • Analyze, design, document, and validate system configurations supporting existing and new business processes, reporting, and data structures, • Collaborate closely with finance leaders to understand business goals, identify gaps, and recommend system-driven improvements, • Facilitate design reviews and solution walkthroughs with functional owners, subject matter experts, and end users, • Present solution options with clear trade‑offs, risks, and recommendations to support informed decision‑making, • Drive the delivery of system enhancements, new capabilities, and enterprise transformation initiatives, • Participate in change management, user enablement, and post–go-live support activities, • Self-motivated, articulate, and results-driven, with a strong commitment to customer satisfaction, • Passionate about delivering modern, cloud-based enterprise solutions that unlock business value, • Comfortable balancing collaboration and independence in complex, fast-moving environments, • Resourceful, proactive, and customer-focused, with a strong sense of ownership, • Positive, adaptable, and dependable, able to perform effectively under tight timelines, • Comfortable operating in dynamic, high-growth organizations, • 5+ years of experience working with enterprise financial or ERP platforms, including solution design, configuration, implementation, and production support (Workday Financials is strongly prefered), • Deep understanding of finance and planning domains, including core financial management, procure-to-pay, record-to-report, projects, expenses, and supplier management, • Strong experience translating business and functional requirements into sustainable, scalable system solutions, • Proven expertise across the full application development lifecycle, including design, testing, deployment, and support, • Experience delivering large-scale ERP or enterprise cloud transformation initiatives, • Excellent written and verbal communication skills; fluent in English (Mandarin is a plus but not required), • Strong analytical, organizational, and problem-solving skills, • Ability to work effectively across geographies, time zones, and cross-functional teams, • Experience integrating ERP or finance platforms with third-party systems, • Demonstrated ability to adapt quickly to change and manage competing priorities, • Strong technical project leadership and stakeholder management skills, • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. #J-18808-Ljbffr