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Business Analyst - Nottingham - Legal A Business Analyst with experience in either IT Change or Software / Applications is required by a leading law firm based in Nottingham. Any experience being a Business Analyst in a professional services company, such as Financial Services, Banking, Legal, Insurance etc. would be great, but having experience working as a Business Analyst for a law firm is very much preferred. They offer primarily hybrid working, so 2 / 3 days a week in the office, 2 /3 days working from home, with some flex on the hours worked. You must have the following experience: • At least 3+ years of experience as a Business Analyst, working within IT or Business Change for a Law firm, • Ability to work on multiple IT BA projects, within either IT Business Change, Systems, Software delivery or IT Infrastructure, • Be able to bring different areas of the business together, gather requirements and create the most viable technical solutions, • Be a critical thinker and challenge the norm, • Excellent Stakeholder management experience, • Waterfall and Agile experience, • Dig for information, and stakeholder management and find what is the best solution, • Have to be accountable and be able to improve the BA process,, • Need to be able to look for improvements, be more efficient and streamlined in terms of software and applications, • Work on the project from inception, • Any experience of being a BA in professional services, such as Financial Services, Legal, Insurance etc. would be a bonus This is a fantastic Business Analyst role for one of the most progressive companies in the North West. Working with a range of stakeholders the role includes: • Having an understanding of the overall business delivery projects and providing influence and input to ensure that projects run smoothly and to the satisfaction of all parties in the business., • Engage with all parts of the business to create functional specifications from business requirements and then liaise with the teams across the business, • Experience in working on medium to large-scale projects across all areas of the business, including IT, Finance, HR, software etc The company itself has significant growth plans for next year. This is a great time to join them and become part of something special. They invest in their employees and can offer a great work-life balance. As the IT Business Analyst, you will play an integral part across the business. Your prime requirement will be to undertake analysis work by the projects. This will include requirements gathering, creating functional specifications, process mapping, and coordination of user testing, and analysis. You will be a vital area of the business that sits in the systems & software team but as part of the wider business and IT team. Working on a range of projects including IT, software, and change management, you will work on some sizable projects, provide concise reporting to key stakeholders and support the delivery of strategic current and initiatives. This Business analysis role will have a huge scope for career progression as the company is large and expanding at a rapid rate. My client is looking to pay a starting salary of between £40,000 - £50,000 + Benefits +Hybrid working To apply, press apply now or send your CV to Keywords - Business Analyst - Legal - Software - Applications - IT - Change - Nottingham - Leicester - Derby - Birmingham - Sheffield Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do * People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. * Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. * Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. * Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. * Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. * Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. * Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring * Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. * Demonstrable experience of successfully leading, managing, and developing a team of direct reports. * Solid working awareness of commercial and contractual agreements with outsource partners. * Experience of building and supporting a culture that fosters high performance and strong engagement. * Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. * A genuine passion for people leadership and career development. * Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. * Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do * Manage customer complaints from receipt right through to resolution, both in voice and written communications * Understand industry regulation and how this matches with Capital One policies * Support customers and resolve their concerns * Do a thorough investigation to help understand their situation and find a resolution * Remain customer focused and put them at the centre of every decision * Signpost customers to additional support resources * Support our business in improving our processes What we’re looking for * Expert attention to detail would make you a superstar in this role * Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times * A team player that acts with integrity and treats our customers and associates with respect * We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! * Experience * A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. * A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * Salary of £28,000.00 * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do * Define and implement the frameworks for how we document and monitor processes across the UK business. * Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. * Implement standardized documentation to ensure clarity and eliminate silos. * Manage process-related projects from initial discovery through to successful launch. * Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. * Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for * A well organised and detail orientated individual * Experience in process management, risk/governance frameworks, and process improvement methodologies. * Ability to build strong relationships and influence stakeholders across the business * Previous experience of problem solving through process evaluation * Strong organizational skills and the ability to remain focused and flexible in a changing environment * Experience of delivering training to groups face to face and / or on-line Nice to have * Awareness of Lean / Six Sigma tools and methodologies * Risk management experience, or a desire to learn and grow your career in this field. * Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sports Senior Software Platform Engineer (Multiple roles, various seniority) | Sports Data We're also looking for PhD Sport Researchers, Quantitative Sports Modellers & Sports ML Experts We’re helping several sports data leaders, specialised in turning complex sporting datasets into actionable insights that drive smarter, evidence-based decision-making. Each team combines technical expertise with a genuine passion for sport, ensuring that the insights they deliver are both rigorous and practical. Build high performance trading and analytics platforms for the future of sports! Basketball, F1, Tennis, Horse Racing, Football (Soccer) and so much more... Essential Skills (Across the court/ track/ ground/ pitch): • Strong programming exposure with Go/ Golang or similar (such as Rust, Java, Kotlin, Python, C#, C++ etc), • Understanding of AWS to build pipelines., • Understanding of high-performance machine critical systems; ideally a sports trading platform or similar (financial trading/ banking/ air traffic platforms etc), • Strong problem-solving mindset with an analytical, systems-focused approach Bonus skills (100-point game, hat-trick, podium finish, Grand Slam): • Proven success with sports data/ the sports trading domain, • Genuine passion for sports and a curiosity-driven approach to understanding sports data Day-to-Day Duties (Throughout the venue): • Design, develop and analyse multiple high-performance sports trading and analytics platforms, whilst enabling global sports data to connect to it simultaneously, • Work with wider teams to add features, improve performance and increase reliability, • Contribute to CI/CD, security and long-term technical direction, • Innovate internal research projects exploring new metrics, analytical methods and applications of sport data Benefits (Beyond the match/ race/ game/ track): • An impact from day one, • Shape the future of sports technology, • Direct involvement with sport and the chance to apply tech to the real-world sporting calendar, • Creative freedom to experiment and innovate, • Supportive, collaborative culture that encourages learning and growth, • A vibrant team culture with a shared passion for sports, • Access to the latest tools and technologies, • Collaborative, flexible, remote first & hybrid working models, • Industry leading packages (competitive salary & bonus), plus an endless list of benefits.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The role We're looking for a Lead Software Engineer to be the most senior technical voice in one of our product squads, working as a technical co-leader alongside the Engineering Manager. You'll own the squad's technical direction and engineering quality end to end, from architectural decision making and hands-on delivery, to mentoring engineers and shaping how we build across the organisation. This role demands genuine depth in AI. You'll be leading LLM powered feature development and setting the standard for how AI tooling amplifies the whole engineering process, combined with the full-stack and cloud-native chops to back it up. What you'll be doing • Setting technical direction for your squad. Owning architectural decisions, managing technical risk, and representing the engineering perspective at our Architecture Review Board, • Leading AI-powered product development: designing LLM workflows, RAG pipelines, and agentic features that run on top of our AI platform in production, at scale, • Driving adoption of AI coding tools across the full SDLC, from planning and design through code review, testing, deployment and setting the bar for how the squad works, • Delivering production grade code across the full stack: Node.js or Python backends, event-driven AWS architecture, and React where the squad needs it, • Mentoring and growing engineers across AI and full-stack domains, through code reviews, design documents, and day-to-day pairing, • Collaborating with platform teams to consume shared capabilities and contribute reusable patterns back, not building one-off solutions when a platform component will do, • Ensuring everything we ship is compliant-by-design, auditable, and built to the standards expected of software in FCA regulated financial services What we're looking for • A seasoned engineer with 10+ years of experience, including meaningful time building and operating AI/ML systems in production, • Real technical leadership. You've set direction, made architectural calls, mentored others, and influenced how a team builds, not just what it ships, • Strong hands-on AI/LLM skills: prompt engineering, RAG, model evaluation and agent frameworks. You know how these work in production, not just in demos, • Deep expertise in Node.js or Python, with solid experience in the other; comfortable switching contexts depending on what the problem needs, • Cloud-native development on AWS. Serverless, event-driven, Lambda, with an instinct for well designed, maintainable systems, • A genuine curiosity about where AI is going and the judgment to separate signal from noise when recommending what to adopt, • An instinct for building responsibly. You care about auditability, compliance, and the downstream impact of what you ship Why Aveni • You'll work at the frontier of applied AI in a domain where it actually matters, helping financial services firms serve their clients better and meet growing regulatory obligations, • AI-native engineering culture: we use AI tools seriously, across the full development process, and we're always looking to push further, • High impact from day one. As a Staff Engineer, your technical decisions will shape the product, the platform, and the engineers around you, • A talented, collaborative team building something genuinely novel, with the backing, the architecture, and the proprietary models to do it properly Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

Better places, thriving communities. About the Role: We are seeking a highly motivated and experienced Senior SCADA and Controls Engineer to build and lead a multidisciplinary team delivering substation automation and control systems for renewable energy projects across the UK. This includes Battery Energy Storage Systems (BESS), solar PV, and onshore/offshore wind projects. The successful candidate will play a key role in the design, integration, and commissioning of SCADA and control systems, ensuring compliance with UK grid codes and industry standards. Key Responsibilities: • Build, lead and mentor a team of SCADA and controls engineers across multiple projects., • Oversee the design, configuration, and implementation of SCADA systems for substations and renewable energy assets., • Develop and review control philosophies, functional design specifications (FDS), and interface control documents (ICDs)., • Produce SCADA IO Schedules, • Produce communications philosophy documents, • Produce site specific communications and SCADA architecture drawings., • Produce or contribute to the production of project specific multicore cable schedules., • Ensure integration of SCADA with third-party systems (e.g., DNO/DSO, NGESO, EMS, BMS, RTUs, PLCs)., • Manage project timelines, budgets, and resource allocation in collaboration with project managers., • Support grid compliance activities including G99/G100, ENA EREC standards, and National Grid requirements., • Coordinate with internal and external stakeholders including clients, DNOs, OEMs, and EPC contractors., • Ensure cybersecurity and data integrity in SCADA and control system architectures., • Conduct FAT, SAT, and site commissioning activities., • Drive continuous improvement and innovation in SCADA and control system design and delivery., • Have an in depth knowledge of energy trading platforms and grid services (e.g., FFR, Dynamic Containment). Essential Skills & Experience: Degree in Electrical, Electronic, or Control Engineering (or equivalent). Proven experience in SCADA and control systems within the power or renewable energy sector. Strong knowledge of substation automation, IEC 61850, Modbus, DNP3, and OPC protocols. Experience with BESS, solar, and wind control systems and grid integration. Familiarity with UK grid codes, G99/G100, and National Grid connection processes. Proficiency in SCADA platforms (e.g., GE, Siemens, Schneider, ABB, Wonderware). Strong leadership, communication, and stakeholder management skills. Willingness to travel to project sites across the UK. Desirable Qualifications: Chartered Engineer (CEng) or working towards it. Experience with cybersecurity standards (e.g., IEC 62443). Knowledge of energy management systems (EMS) and data analytics platforms. Familiarity with battery management systems (BMS) and energy trading platforms. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our team to meet that demand. The Role We're hiring an Engineering Manager to lead and grow one of our engineering teams. This is a people first role for someone who is genuinely excited about the craft of leadership. You will own the performance, growth, and culture of your team, working closely with Product and Lead Engineer to create an environment of genuine ownership and high autonomy. This role requires a strong engineering background, not to own the technical direction, but to earn credibility, ask the right questions, and know when to step in. What You’ll Be Doing • Own performance, development, and progression of your team, • Own the individual performance and development of your direct reports, setting a high bar, giving honest feedback, and creating conditions for engineers to grow into real ownership., • Build a self-organised team, initially playing a facilitating role in ceremonies, with the explicit goal of no longer being needed to run the process., • Partner with Product on roadmap planning, making sure engineers understand the context behind the work, not just the tickets in front of them., • Own your team's delivery, keeping engineers unblocked, priorities clear, and commitments met., • Spot patterns in how your team operates, design better ways of working, and build the automation that powers those improvements., • Stay close enough to the codebase to spot friction, improve developer tooling, and engage credibly in technical discussions, without stepping onto the critical path., • Drive hiring alongside our Recruitment team, contributing to interview process design, and a high-quality candidate experience., • Set the cultural expectation around AI coding tools, building team-wide norms for responsible, high-quality AI-assisted engineering. What We’re Looking For • Extensive experience in software engineering, with genuine hands-on technical experience. You know what good code looks like and can get into the details when it matters., • Proven experience as an Engineering Manager or Team Lead, with real ownership of individual performance and team culture., • A track record of building high-trust, high-autonomy teams, not teams that work because of you, but teams that work because of the environment you built., • Good understanding of Node.js or Python, and React. Enough to have credible technical conversations, review code, and debug issues alongside your team., • Experience with Agile/Scrum, and a track record of improving how teams deliver, not just following a process., • Genuine excitement about AI coding tools. You use them yourself, you help your team use them well, and you stay current on what's emerging., • You enjoy management and leadership problems. Growing and unblocking people, building the processes and frameworks that make the team better. These are things you actively want to do. Why Aveni • We're building AI systems for a sector where trust and safety genuinely matter and we take that seriously in how we engineer., • High-trust, high-autonomy culture: we give engineers real ownership and expect them to use it., • AI-native engineering culture. We use AI tools across the full software lifecycle and expect our engineering leaders to lead from the front., • High-growth fintech at an exciting moment. New products launching, the team scaling, and the chance to shape how engineering works at Aveni for years to come. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI. Benefits at Aveni. What you’ll love: • We’re a remote-first company across the UK, with regular off-sites and in-person gatherings that are always fun, motivating and team-focused., • Work abroad policy, • Co-working spaces available, • 34 days holiday (including flexible bank holidays) and your birthday off, • Company-wide off-sites, • Optional Personal Development Plan, • Flexible benefits platform, • Protection essentials including Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution with optional increased contributions), • Private health and dental care, • Potential share options, • Enhanced family leave

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