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Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our _ to learn more. We’ve achieved a solid product-market fit and are now scaling with intention. You’ll join a 50-strong team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross-functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. We prioritize customer needs first We work in small, cross-functional, feature-oriented teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity You will be the first Head of Engineering at Mimica, leading our engineering organisation through its next major growth phase. With a recently closed Series B round and strong market traction, we are doubling the Product, Design & Engineering organisation from 50 to 100 over the coming year. This role exists to evolve engineering into a mature, high-velocity organisation capable of supporting 10x growth in usage. You will define the technical vision and North Star, introduce scalable processes and standards, and partner closely with the CTO, Product, and ML leaders — all while preserving our strong culture of ownership, psychological safety, and servant leadership. This is a high-impact opportunity to own engineering strategy at a well-funded AI company at an exciting growth stage. Your impact will be direct: shaping how fast and reliably we can ship Enterprise-grade software, and build on a foundation that allows Engineers to do their best work. If you have experience scaling such an engineering organisation, we'd love to chat! Introduce scalable engineering processes and practices while preserving a culture of strong ownership, psychological safety, individual initiative, a supportive environment, and servant leadership. Define and evolve the Engineering Strategy and North Star to support 10x usage growth. Set a clear technical vision and roadmaps that align workstreams, technical standards, and business goals (e.g. balancing speed versus quality). Facilitate organisation-wide engineering planning, factoring in the prioritisation set by each team, and advance the necessary investments (headcount, vendors, infrastructure) to accommodate needs and long-term goals. Partner with the CTO, function leaders (Product, ML, Sales, People) to develop a strong product, business and talent strategy. Align hiring strategy with organisational goals by improving procedures, forecasting talent needs, and improving our value proposition to attract and retain top talent. Improve cross-team collaboration by preventing silos, duplicate work, and supporting coordination with Product while maintaining transparency and open-door policies. Drive the development and enablement of Engineering Managers through regular 1:1s, coaching, and career progression support. Build and maintain career ladders for Senior+ Engineers and Engineering Managers. Collaborate with Managers on projects to advance the Engineering org's maturation, such as establishing and improving the SDLC, QA practices, and SLOs. Enabling teams to monitor and improve engineering health and efficiency by defining and tracking metrics, proactively identifying and mitigating risks, and leading retros on planning and delivery. Experience as Head of Engineering, Director of Engineering, or VP of Engineering in a similar scale-up growth story. Excellent cross-functional collaboration skills to build partnerships with CTO, Product, ML, Sales, People and other leaders. Expertise in building and designing processes and standards that increase engineers' ownership and enablement in rapidly scaling organisations. Track record of coaching and developing managers and Senior+ Engineers (Lead/Staff/Principal). Strong understanding of how engineering decisions impact product, revenue, and go-to-market. Ability to translate business goals into technical priorities, from the strategic to tactical level. Willingness to adapt to an existing team culture, processes, and changing needs, and thinking about how it can improve, without breaking what has worked. Knowledge of modern scalable practices in fast-paced environments & data-intensive architectures, including working knowledge of distributed systems, cloud architecture, reliability engineering, CI/CD, and observability. Strong skills in solving disagreements - and experience using a range of tools to achieve alignment at all levels, and navigating ambiguity and difficult conversations. Experience collaborating successfully in fully-remote working environments. Excellent written and verbal English skills - specifically, being able to articulate technical concepts and adapt your message to different audiences. Hiring Process Stage 1 | Recruiter Screen w/ Technical Recruiter Stage 2 | Product/System Presentation - w/ CTO & Co-Founder + Engineering Managers Stage 3 | Live Challenge - w/ CTO & Co-Founder + Engineering Managers Stage 4 | Founders/Behavioural Interview - w/ CTO & Co-Founder + TL Offer Optional: Coffee Chats with the Team - for you to get to know the team further before committing. Identity Verification Given the role's level and impact, we might request follow-up conversations. This is a fully remote position. To ensure effective collaboration with our team, we are only considering candidates working within UTC-5 to UTC+3 time zones (Europe & UK, East Coast US, Eastern Canada, and South America). 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £119,000 - £161,000 + Options + | Our team; Our Borrowing (lending) team is growing and we’re looking for Credit Managers and Analysts for our credit risk function, to grow lending to our business banking customers. The ideal candidate should have knowledge of providing credit to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities. You will work in the credit risk team responsible for credit strategy for our business lending products. As the size of our Business Banking customer base grows, we are building lending products to support our customers funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will be responsible for developing our credit and pricing strategies as we bring to market new lending products. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers. Your day-to-day: • Leading initiatives designing and implementing credit and pricing strategies for our business lending products, • Monitoring the performance of our existing strategies, and iterating to improve them, • Supporting the design and roll-out of new products and customer journeys, • Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk, • Working with people from engineering, marketing, product, risk and control to design and deliver initiatives, • Overseeing the development and monitoring our credit models to forecast cash flows and assess net present value of new lending cohorts, • Providing guidance and challenge on credit proposals which will be adopted as Monzo underwriting policy, • Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights, • Promoting a data culture through robust database tables and dashboards that provide insights and support data-driven decisions, • Assessing how the lending portfolio of particular products will perform over time, • Mentoring and managing a team of credit analysts You should apply if: • You have strong domain expertise in providing lending products to small businesses, • You have a deep understanding of how business lending works, including regulation and industry best practice, • You have a solid understanding of lending economics and have experience developing and deploying underwriting strategies and credit models, • You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus, • You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers, • You are a strong communicator, able to cut through complex problems and articulate decision points, • You have experience in project management and leading high performing teams, • You work well collaborating in a team with diverse skill-sets and personality types, • You have a working understanding of the regulations that apply to lending in the UK, • You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo The Interview Process: Our interview process involves 4 main stages: • Recruiter Call, • Initial Call, • Take Home Task, • Final stage (x4 interviews) consisting of a case study, role specific, technical leadership, and values interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com. What’s in it for you: 💰 £119,000 to £161,000 ➕ plus stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-SL1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ FinHealth, Team Manager. 📍Remote | 💰 £32,200 - £40,750 +_ About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Difficulties Team: In our department we're responsible for making sure we support our customers who are in potential or actual financial difficulties. It's our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo. We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function. We also call customers back and deal with some email queries when the customer prefers those channels. The second area is Recoveries. This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product. The final area is our Back Office function where we support customers through our third party processes and partners. What you’ll be working on: As a Team Manager, you have two main focuses: • Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes., • Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it's helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong. This role can be done by someone who is Distributed or based in the Cardiff Office. You will work 37.5 hours per week Monday to Friday including 1 weekend in 8. Shifts will mainly be between 8am - 8pm, on a rotational basis. Your day-to-day • Managing a Team of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Team members - as individuals and as a group, • Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives, • Coaching and supporting your team to achieve their personal, professional and performance goals, • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working, • Helping your team with the most difficult queries and building their knowledge around complex issues, • Managing performance by giving sometimes difficult feedback and helping your Team members to improve and learn, • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally, • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports, • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand, • Ensuring everyone in your Team feels they have a voice, • Working closely with other Team Managers to ensure that best practice is shared, • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling, • Would also be to champion and embed change and to be a role model for the team, • Supporting our customers directly when there is a business need You should apply if: • You're a UK resident and currently work in the UK (our roles are only distributed within the UK), • You already have the right to work in the UK, • You have experience working in the Tech, Financial or Contact Centre environments, • Experience in coaching and supporting colleagues is essential, • You will have a working knowledge of HR processes, including performance and absence management, • Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training would be an advantage, • You have an empathetic and developmental leadership style, • You have experience of motivating teams working on ongoing operational work, • You're very hands-on and solve problems when you spot them, • You're comfortable moving fast and in control Working in Financial Difficulties, Collections or Recoveries Management in a leadership role is preferred, but not essential. The Interview Process: Our interview process involves 2 main stages: • Application, • Recruiter call, • Interview (1 Hour Role Specific) The Start Date for this role is Monday 15th September 2025 What’s in it for you: 💰 £32,200 - £40,750 depending of level of experience. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-GM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Project Manager - MSS • Sheffield / London - UK, Employees work in a hybrid mode, • Full-time Company Description At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic. Job Description We are seeking a Project Manager for mortgages & savings services who thrives in fast-paced environments and has successfully delivered projects for software providers or FinTech vendors. If you are passionate about delivering cutting-edge cloud migrations, software upgrades and implementations, and possess strong leadership, stakeholder management and project delivery skills, we would love to hear from you! Position is open for both Sheffield & London locations. What will the role involve? • Leading and delivering high-impact technology projects across cloud migrations, software upgrades, and implementations, • Working directly with key stakeholders to scope, plan, and deliver solutions that meet their business needs, and collaborating with talented internal teams and stakeholders to drive success, • Owning and managing risks, opportunities, budgets, and timelines with confidence, • Supporting joint steering committees, ensuring alignment and effective decision-making, • Working in an innovative and solutions-focused environment to enable seamless project execution, • Responsible for identifying opportunities to improve our project management craft competency, • Potentially, the leadership and delivery of bespoke, internal or external technical work packages or projects Qualifications What are we looking for? • Experience delivering external client projects in a supplier/vendor environment—essential, • Proven experience in project management and delivery., • Knowledge of cloud migrations, software upgrades, and implementations., • Strong communication and stakeholder management skills., • Financial services experience? Even better!, • Proficiency in escalation management—resolving challenges effectively., • Financial services or regulatory environment experience? Even better!, • Project management certifications (PMP, PRINCE2) are a plus! Don't meet every single requirement? That's okay, and you aren't alone! Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send us your application! What's in it for you? We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team: 💷 Competitive salary: Circa X per annum. 🧘 Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations 🛡️ Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider 🚲 Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJ's, bankruptcy and a criminal record check; however, if you wish to know more about what is or is not acceptable, please ask our recruitment team. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. #LI-SV1 Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Internal Audit, Risk, Governance, Assurance, Control Framework, Strategic Leadership With an Executive level package, this is a permanent position for a leading and rapidly growing financial services organisation. Seeking an exceptional Director of Internal Audit: Corporate Functions, this is a role for a strategic audit leader with deep technical expertise, outstanding stakeholder engagement skills, and a proven ability to lead teams through change and transformation.This high impact role offers the opportunity to shape and deliver a comprehensive audit strategy across a broad portfolio which includes Finance, Change, HR, IT, Risk, Legal, Product Operations and wider corporate functions, while playing a pivotal role in the ongoing development of a maturing Internal Audit function. About YouYou will bring a blend of technical depth, strategic judgment and leadership presence, ideally gained in professional practice, banking, investment management, wholesale lending, or broader financial services. You will have a deep understanding of financial controls, operational processes, governance frameworks and risk management. Your familiarity with IT and cybersecurity controls and modern change management methodologies as well as an experience base in people risk, HR processes, and workforce-related control environments. Having a grounding in governance and committee structures, and how they align to risk appetite and corporate strategy, alongside a proven track record of leading complex, risk-based internal audit programmes in regulated financial environments will be essential to success. Demonstrating resilient and ethical leadership, with the ability to challenge constructively, bringing strategic insight and the ability to form credible, evidence-based opinions. You will be skilled at influencing senior stakeholders, balancing independence with collaboration. Additionally, your exceptional communication skills will blend seamlessly with the ability to lead teams through organisational change. As someone who is highly delivery focused, able to manage multiple priorities in a fast-paced, evolving environment, you will have established membership of a recognised internal audit or accountancy professional body (e.g., IIA, ICAEW, ACCA, ICAS), and demonstrate a strong working knowledge of IIA standards and risk based internal audit methodology. It would be great if you also had additional qualifications or CPD in investment management, credit/market risk, treasury, compliance, or financial services risk disciplines. The RoleReporting to the Managing Director of Internal Audit, the Director will deliver across a number of key areas. Strategic Leadership & Stakeholder Engagement • Act as the primary Internal Audit partner to senior leaders across Corporate Functions and Operations., • Build influential, trusted relationships with Executive and Committee level stakeholders., • Represent Internal Audit at key governance forums and contribute expert insight on major programmes, transformation initiatives, and policy development.Audit Planning & Delivery, • Lead the creation and continuous development of the Corporate Functions audit universe., • Own the risk-based Internal Audit Plan for all relevant operational and corporate domains., • Oversee delivery of engagements across in-house teams and co-sourced audit partners., • Ensure all work aligns with the Internal Audit Manual, Global Internal Audit Standards, and the Internal Audit Code of Practice., • Support the annual evidence based Audit Committee opinion.Technical Expertise & Methodology, • Provide subject matter expertise on governance, operational risk, corporate functions and control frameworks., • Champion Internal Audit methodology, quality assurance and continuous improvement initiatives., • Contribute to strategic work streams and support the implementation of Internal Audit’s long-term strategy.People Leadership, • Lead, coach, and develop Senior Internal Audit Managers and Managers, fostering a high performance, inclusive culture., • Support resource planning, capability development, and skills investment to meet current and future organisational needs. To express interest or request an initial conversation, please submit your CV or reach out directly via the advertised contact channel. All enquiries will be treated with the highest discretion. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4786767

Delivery Lead - Data London- (Hybrid) £550 -£600 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. emagine consulting is seeking a Payments Business Analyst with experience in regulated financial services, ideally with exposure to Private Banking and Wealth Management environments. The Delivery Lead will be responsible for overseeing the planning and execution of change initiatives, ensuring alignment across various functions, and driving measurable business benefits. Main Responsibilities The Delivery Lead will be responsible for overseeing the planning and execution of change initiatives, ensuring alignment across various functions, and driving measurable business benefits. Shape scope, milestones, dependencies, and realistic delivery plans. Adapt Agile methodologies within the established framework. Manage Risks, Assumptions, Issues, and Dependencies (RAID) proactively. Translate change into measurable outcomes and business benefits. Deliver concise updates to senior stakeholders and manage expectations. Align multiple functions around a unified change plan. Ensure operational risk and regulatory considerations are embedded in processes. Conduct effective governance management through steering committees. Execute change management by developing communication strategies. Key Requirements The ideal candidate should possess the following qualifications and skills: Proven experience in delivery and execution discipline. Strong knowledge of Agile methodologies. Exceptional stakeholder management skills. Ability to influence without direct authority. Expertise in governance, risk, and controls management. Experience in change management and adoption strategies. Resilience and ownership in high-pressure situations. Structured thinking and problem-solving abilities. Coaching mindset and enthusiasm for data strategy. Our people The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

Production Support Sheffield- (Hybrid) £500 - £525 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. emagine consulting is seeking a Payments Business Analyst with experience in regulated financial services, ideally with exposure to Private Banking and Wealth Management environments. The team is responsible for the production support, operational stability, resilience, and Run-the-Bank (RTB) activities across critical global payments platforms. A key objective is the evolution from a 24/5.5 operating model towards full 24/7 support coverage, whilst simultaneously building stronger Site Reliability Engineering (SRE) capabilities across the function. Key Responsibilities Production monitoring and support. Major incident management. Incident resolution. Root Cause Analysis (RCA). Problem management. Service restoration. Production stability improvements. Change and release support. Operational resilience. Stakeholder management. On-call support. Out-of-hours support. Key Requirements Strong experience in Production Support roles. Hands-on experience in managing incidents within payments environments. Knowledge of critical payment systems (e.g., SWIFT, High-value payments). Experience in Root Cause Analysis and Problem Management. Understanding of Service Level Objectives (SLOs) and Service Level Indicators (SLIs). Our people The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £86,000-105,000 + | ✨ About us: At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core. Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding fast, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be working alongside a team of very experienced and highly efficient ML Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster. You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Managers, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models. Our technology stack We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): • _ for all of our analytics usages, • and for our data modelling and warehousing, • PyData stack for model development and offline deployment, • Google Vertex AI platform for cloud computing, • _ for backend infrastructure, • Python for ML model microservices, • Go lang for most other microservices, • AI toolings for productivity (an evolving list), • Google suites including access to Gemini, • ChatGPT enterprise, • Claude code 🤩 You should apply if: • You are result oriented and motivated by the impact on our customers and business, • You enjoy a high degree of autonomy and thrive in a fast-paced environment, • You are keen to grow your knowledge in both business and technology 📌 You must have: • Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering, • In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc, • Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap, • Experience of end-to-end model development and maintenance of ML models used for business critical automated decisioning, in a consumer facing industry, • Great attention to details while keeping an eye on the big picture, • Excellent communication skills to articulate complex problems, • Capability to build mutual respect and trust with people of different background Nice to have: • Experience in UK/EU retail lending businesses for personal/business customers, • Experience of ML model governance in a regulated industry, • Experience in leverage modern day AI tools for productivity The Interview Process: Our interview process involves: • 30’ Recruiter Call, • 45’ Initial Call, • 60’ ML technical skill interview, • 60’ Behavioural interview All interviews will be conducted through Google Meet. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ What’s in it for you: 💰 £86,000 to £105,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We are seeking an experienced finance professional to join a growing, multi-division construction group based in North-West London as a Bookkeeper. This is a newly created role due to continued business growth and offers the opportunity to work across a diverse portfolio of specialist companies within the construction and infrastructure sectors. The successful candidate will report to the Finance Director and play a key role in managing financial operations, ensuring compliance, and supporting ongoing improvements. This role offers hybrid working with only one day per week required in the office. Our client operates across several entities including construction, residential, civil engineering, and technical research. With centralised financial oversight, they are committed to excellence, compliance, and continuous improvement. Key responsibilities include managing recurring and complex finance matters across all group companies, overseeing CIS compliance including subcontractor onboarding, HMRC verification, submissions and reporting, supporting VAT returns and maintaining compliance records, and handling payroll across the group including PAYE, pensions, and statutory submissions. The role also includes banking tasks such as supplier payments, reconciliations, and cash flow monitoring. You will serve as a key link between the Finance Coordinator, General Manager, and Finance Director, producing monthly reports and helping to improve financial processes across the group. Candidates should be AAT qualified, studying towards AAT, or qualified by experience. Solid experience in a finance role, preferably within construction or a multi-entity group, is desirable. Strong knowledge of CIS, VAT, PAYE, and HMRC compliance is required, along with experience in payroll processing and banking. Proficiency in QuickBooks is also desirable but not essential. The ideal candidate will have excellent attention to detail, strong organisational skills, and the ability to work independently while communicating effectively across teams. The role offers a salary of £30,000 to £40,000 per annum depending on experience, plus a 5% annual bonus. It includes 25 days holiday plus bank holidays (pro-rated for part-time), a company pension, and the opportunity for remote working. Both full-time and part-time applications are welcome. If you are ready to join a dynamic and expanding organisation and contribute to its financial success, we would love to hear from you. Please apply now to be considered.

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our Risk and Compliance team keeps Griffin compliant, protected and moving quickly and like most of the company, we are growing fast. Governance sits at the heart of what we do: we take it seriously, build it properly, and treat it as a foundation for everything else. This role sits at the centre of that and you'll be the person who makes things happen. Reporting to our Head of Compliance, you'll own our company secretarial function end to end, creating structure, clarity, and confidence at Board level. You’ll be a trusted point of contact for the Board, our iNEDs, and senior stakeholders across the business and operating at the heart of decision-making and helping shape how we scale. You will also have the opportunity to support the legal team with paralegal work (contracts negotiation, NDAs, legal research, and more). In your first few months, you will have taken full ownership of the board and committee cycle. Papers go out on time, minutes are turned around promptly, and actions are tracked and closed without anyone having to chase you. You will be the go to person for the share options scheme, built strong relationships with our external advisers, and created systems that scale as Griffin grows. Beyond that, senior leadership are spending less time on governance administration because you have made the process seamless. The Board and iNEDs know who you are and trust you to keep things moving. You are a go-to person for governance questions across the business. The full board and committee cycle (scheduling, papers, minutes, and action tracking) across the Board, BAC, BRC, P&G, Exco, and internal committees. Griffin's governance framework and delegated authorities, ensuring they are up to date and stay current as we grow Preparing and managing regulatory submissions and notifications to the FCA and PRA, including controller forms and ad hoc regulatory notifications. Act as a key point of contact for board members, helping information flow smoothly and deadlines being met. The end-to-end share options scheme and shareholder relations (cap table management, share transfers, AGMs) Companies House and statutory filings including director appointments and resignations, confirmation statements and changes to articles. Support contract reviews, NDA sign-offs, and legal research as a smaller part of the role. To ensure this, we're looking for people who have: Relevant experience in a company secretarial, assistant company secretary, or governance support role within a bank or regulated financial services environment. A big passion for all things governance and are fully qualified company secretary or working towards full qualification or another appropriate legal / accounting qualification Hands-on experience supporting board or committee operations (scheduling, papers, minutes, action tracking) and working familiarity with SM&CR and its requirements for a regulated firm Highly organised and detail-oriented, with the confidence to communicate with senior stakeholders, board members, and regulators. Experience with share option scheme administration (Ledgy or similar) Proactive and comfortable taking ownership in a fast-moving environment A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) Ideally, you would also have Legal or paralegal background, particularly in Commercial contracts Experience in a startup or scale-up environment This description reflects what we need today. How you achieve these outcomes, where you focus your energy, how this role evolves—that's for you to define as you learn what our customers need and where our technical gaps are. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 (DOE) Remote-first flexibility: Work from anywhere in the UK Work from abroad: Up to 20 days a year Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our vision is that our Finance team plays a central part of the business, somewhere the Board can rely on to support strategic planning. The team are thought leaders in relation to finance, regulatory, planning and strategic matters. You'll be reporting directly to our Treasurer, as well as working closely with other functions of the business. You will have a real and meaningful impact on the success of the Finance function at Griffin, as we lay the foundations of the future of global financial infrastructure. The ideal candidate for this job will have most of the following: 2–5 years of experience in treasury function in banking or financial services sector Confident working in Excel or Google Sheets Familiar with or eager to learn about liquidity and capital regulation (e.g., CRR, Basel III, LCR, NSFR, IRRBB) Strong analytical skills, with a careful eye for detail Proactive, self-starter, and able to operate independently We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) As our Treasury Manager, you’ll help shape and run the daily and monthly rhythms of our treasury function. You’ll prepare and develop reporting across liquidity, capital and interest rate risk; support cash-flow forecasting; and keep our treasury mandates up to date. Daily reporting: you’ll produce the daily treasury dashboard covering liquidity, capital, and interest rate risk while maintaining and improving the processes behind our management information Monthly reporting: you’ll support our month-end cycle (including preparing materials for ALCO), calculate interest income on treasury assets (such as treasury bills, supranational bonds, and covered bonds) and deliver monthly reporting on deposits, interest-earning assets, net interest income, and customer profitability Cash-flow forecasting: you’ll prepare daily and intra-day cash-flow forecasts to flag any surplus or shortfall and update key balances, including the Bank of England Reserve Account, liquid assets, and customer deposit positions Maintaining treasury mandates: you’ll ensure authorised signatory lists, counterparty lists, and user-access levels are consistently accurate and up to date. Other responsibilities: You’ll prepare capital-issuance submission forms and reconcile treasury balances and transactions, ensuring all activity is accurately recorded and well documented. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 DOE 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we’re building Remote-first flexibility - work from anywhere in the UK WFA - Everyone gets up to 20 ‘work from abroad’ days a year Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + | Our team Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real-world financial problems and create a genuine feel-good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings. You’ll operate at the intersection of credit risk, commercial performance, and customer experience, ensuring Monzo’s credit card products remain sustainable, competitive, and customer-focused as they scale. Your day-to-day As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your responsibilities will include: • Design and refine credit underwriting and limit strategies to optimise risk and growth, • Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights, • Build and interpret NPV and profitability models to inform strategic decisions, • Develop segmentation frameworks to identify revenue and risk pressure points, • Lead analytical deep-dives into portfolio trends and emerging risks, • Partner with Product and Engineering teams to design and test new features and strategy changes, • Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions, • Present clear, structured recommendations to senior stakeholders, • Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You should apply if You have: • Experience in unsecured lending, ideally within credit cards, • A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience of modelling rewards cards is a plus., • Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing), • Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus, • Experience working with NPV models, profitability analysis, and portfolio forecasting, • Confidence communicating complex analysis clearly to non-technical stakeholders, • Experience collaborating cross-functionally in a fast-paced environment, • An interest in balancing risk, growth, and customer outcomes We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Interview process Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you 💰£76,500 to £95,000 + Incentive Awards tied to your performance + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote UK | 💰£93,500 - £126,500 (based on experience level) + stock options + benefits ⭐Our Legal team We're looking for a Senior Legal Counsel - Employment, Incentives & Pensions to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising on employment, incentives and pensions (EIP) related matters in a regulated bank environment. This role will report to Monzo’s Director of Legal - EIP and is part of the Group Centre EIP team in the Legal & Board Governance Collective at Monzo, which supports Monzo Group and its operating entities globally. In this role, you will work at all levels in the organisation and in close partnership with our People, Reward, Risk & Compliance and Finance teams, as well as in collaboration with senior Legal team stakeholders as the business develops into a matrix organisation. You’ll lead on a wide range of EIP related legal matters with opportunities for growth in role as the business scales in the UK and internationally. 🔑You’ll play a key role by... • Providing strategic employment legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities. Work closely and collaboratively with Monzo’s Director of Legal EIP and the other Senior Legal Counsel EIP lawyer, as well as with the broader Group Centre Legal team plus local entity GCs and their teams., • Being a trusted adviser and partner to the People team, including in developing policies, procedures, guidance and templates relevant for a range of EIP legal matters., • Providing EIP advisory legal support to the business as required across the entire employee life cycle - from hiring (including executive service contracts), people processes and departures., • Managing any contentious EIP legal matters in conjunction with external counsel., • Working with Monzo’s Reward team on compensation arrangements and remuneration policies and practices in a bank regulatory compensation framework., • Providing legal support to the corporate and commercial legal functions, including on TUPE., • Supporting international projects and matters in the EU and US as the business continues to scale., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters., • Developing and implement internal frameworks, processes and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities., • Delivering training, share insights from your work, and help educate others on EIP matters., • Managing relationships with our external legal counsel and work with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value. 🤩 We’d love to hear from you if… • You are an experienced, commercial and pragmatic employment lawyer, with at least 6 years + PQE or equivalent experience., • You have an excellent technical grounding in all aspects of employment law, having spent time in private practice, and ideally time in house at a bank and/or other financial institution., • You have experience advising on employment-related regulatory issues which arise in financial services, such as SMCR and FCA Code of Conduct and wider Remuneration Code matters., • You have experience of advising on incentive structures including share options, plus an awareness of workplace defined contribution pension arrangements., • You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives., • You are willing to jump in and handle a wide range of EIP related legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way., • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders., • You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You’ve an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. PQE is a guide only. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call with Director of Legal - EIP), • First stage 1 hour role specific interview, • Second stage 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. Your compensation package: 💰£93,500 - £126,500 base salary ➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Treasure Terms of Reference Introduction Emergency Nutrition Network (ENN) is a UK-registered charity dedicated to reducing global malnutrition through knowledge exchange, research, and advocacy. Since its founding, ENN has worked at the forefront of nutrition thought leadership, enabling evidence-based programming and policy development to improve nutrition outcomes in low- and middle-income countries and crisis settings. We work in close partnership with national governments, UN bodies, NGOs, academic institutions, and funders to strengthen the design and delivery of nutrition interventions. Our areas of expertise include infant and young child feeding in emergencies, the management of wasting and stunting, adolescent nutrition, and maternal and infant care for at-risk groups, including through our MAMI initiative. ENN also publishes Field Exchange, a globally recognised technical publication in humanitarian nutrition. ENN is governed by a diverse and skilled Board of Trustees, who provide strategic direction and ensure that the organisation operates in line with its charitable objectives and legal obligations. Our trustees play a vital role in upholding ENN’s values: independence, integrity, collaboration, and field-driven insight. We are now seeking a Treasurer to join our Board of Trustees, oversee financial governance, and support ENN’s strategic direction as we enter our next phase of growth and impact. For more information about ENN, visit our website. The Treasurer Role Being an ENN Trustee is an important, influential and valuable role and as well as ensuring that we are an accountable and well governed organisation you will make an important contribution to our current work and future direction. The Treasurer plays a vital role in overseeing the charity’s financial performance and sustainability; leading the Finance sub-committee (FSC) to inform the board in its decision making. Specific responsibilities include: • Guide the board in its understanding of ENN’s financial strategy, budget management and risk oversight., • Chair the Finance sub-committee, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions., • Relationship with the Finance Manager: Build a strong, supportive, and transparent relationship with the FM. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and the Management Team on financial strategy., • Advise on Auditor identification, engagement and management., • Oversight of ENN’s Reserves Policy and management, • Oversee compliance with UK Charity and Company Law., • Review of ENN’s financial systems and reporting, to the extent they serve project delivery, transparency and accountability., • Approval of ENN’s Banking and Investments, • Backstopping technical resource to Finance Manager, CEO and Chair., • Reporting any financial improprieties or misconduct, • Attend quarterly Board and finance sub-committee meetings and contribute to strategic development Safeguard, respect and demonstrate ENNs values, policies and reputation Required Knowledge and Skills • Extensive senior management experience in finance, with relevant qualifications (AAT / ACCA or equivalent), • Experience in overseeing annual audits, identifying and managing auditors, • Understanding of the role of a Trustee and how Trustees can interact with ENN’s Management Team to best effect., • Experience of multiple income/project organisations., • Experience in the not-for-profit sector is desirable., • Prior experience of working with or on a board is desirable., • Strong inter-personal and relationship-building skills Time Commitment - And our Commitment to You Your commitment in an average year is likely to be 3 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to allocate time to prepare for all meeting and participate in one sub-committee. The Treasurer chairs the Finance sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms. Trustees serve a four-year term, renewable once. Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at, or near, the ENN office in Kidlington, Oxfordshire, every two years. Sub-committee meetings are convened remotely. Ideally you will join the Board in 2026, though we can show some flexibility for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). Remuneration This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. Our Values and Commitment to Equality, Diversity & Inclusion ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board. To Apply If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for. Please email this via the button below. If you would like to discuss the role and ENN’s wider remit, please email ENN’s CEO. _ Closing date for applications: 23:00 Hrs. 20th June 2026 Screening Checks Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application. Please also find additional information about ENN on our website. Additional Information About ENN A Letter from the Board of Trustees At ENN we are truly passionate about what we do. Over the past 30 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality. Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management. Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise. The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address. At present our annual turnover is around £1.5m, we employ 20+ staff and engage up to a dozen consultants. With our 2024-28 strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations. We hope the enclosed information helps you to explore ENN and the role. With best wishes, The ENN Board of Trustees Vision Our vision is: ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’ Our History Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition. Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange. ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. "To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) Who We Are Now Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. We have three core principles guiding our work: Independent, neutral and impartial ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network. Driven by our network ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice. Based on experiential learning and evidence ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development. Our People ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team. ENN’s Management Team comprises of the CEO, 1 (of two) Technical Director, a Finance Manager, the HR Manager, the Communications and Digital Manager and a Projects Coordinator Lead. As well as our staff, we engage a significant number of experienced specialist consultants on our projects. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. Our Governance ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees: the Governance & People SC, the Technical SC and the Finance sub-committee, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application. As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844). Our Finances ENN is financially supported by a range of institutional donors (including the Irish Government, the EU), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Product Legal Counsel - Legal (L50) 📍London/Cardiff/UK Remote | 💰circa £100k + Stock Options + Benefits | _ ✨ We’re looking for a Product Legal Counsel to join our team at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo’s Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo’s Product Collective, including areas like borrowing, personal and business banking. In this role, you’ll work closely with Monzo’s product collectives to build and deliver banking products, and support the team in making money work for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to improve our customers’ financial lives. Your day-to-day: • You’ll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK., • In particular, you will:, • Partner with product managers to advise on legal matters relating to our borrowing, personal or business banking products and and advise on the legal and regulatory requirements for a growing bank., • Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation., • Coordinate and collaborate on legal matters with teams across Monzo including the Compliance, Risk and Control, other control functions and business teams., • Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers., • Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities., • Help colleagues in the Legal Team to build a world-class and scalable, high performing Legal team by testing and developing new ways of working., • You’ll work closely and collaboratively with Monzo’s Director of Product Legal, General Counsel of MBL and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams., • You’ll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams., • You’ll work with Monzo’s Director of Product Legal, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo’s governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements., • You’ll support Monzo’s global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements., • You’ll work with the Legal and Board Governance collective to improve the commercial management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability., • You’ll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. We’d love to hear from you if: • You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector., • You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in consumer credit, payments and banking conduct rules., • You have demonstrated experience of advising on laws and regulations relevant to financial services, in particular consumer credit, payments and banking products. You are able to explain complex regulations (including the Consumer Credit Act and Payment Services Regulations) in a simple way and you look for innovative ways of solving problems., • You have experience advising on the content of regulated financial promotions and supported marketing teams with legal issues relating to the marketing of financial products., • You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders., • You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects., • You have good interpersonal and team player skills and can evidence working across a network of cross-functional stakeholders to collaboratively solve problems., • You are a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions., • You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: • Recruiter call, • Initial call, • Full loop: Technical and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com What’s in it for you: 💰 circa £100k ➕ plus stock options & benefits ✈️ We can help you relocate to the UK [✅ We can sponsor visas] 📍This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

📍 London, Cardiff or Remote in the UK | | ✨| Check out our _ 🚀 What you’ll be working on: The Analytics Engineering team is responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building an amazing Data Warehouse to support decision making, Business Intelligence, key financial reconciliation processes and best in class analytics and Data Science. You’ll enable our data driven approach, and: • Support the building of robust data models downstream of backend services (mostly in BigQuery) that support internal reporting, machine learning as well as financial and regulatory use cases., • Focus on optimisation of our Data Warehouse, spotting opportunities to reduce complexity and cost., • Help define and manage best practices for our Data Warehouse. This may include payload design of source data, logical data modelling, implementation, metadata and testing standards., • Set standards and ways of working with data across Monzo, working collaboratively with others to make it happen., • Take established best practices and standards defined by the team, applying them within other areas of the business., • Investigate and effectively work with colleagues from other disciplines to monitor and improve data quality within the warehouse., • Contribute to prioritisation of data governance issues, • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role We’d love to hear from you if… • You enjoy working with cross functional fast moving teams and are passionate about serving small businesses., • You are able to think strategically about the Business Banking product and how our underlying data models will unlock more insights for our team and more value for our customers., • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. Nice to haves • Any experience working within a finance function or knowledge of accounting., • Experience working in a highly regulated environment (e.g. finance, gaming, food, health care)., • Knowledge of regulatory reporting and treasury operations in retail banking, • Exposure to Python, Go or similar languages., • Experience working with orchestration frameworks such as Airflow/Luigi, • Have previously used dbt, dataform or similar tooling., • Used to AGILE ways of working (Kanban, Scrum) The Interview Process: Our interview process involves 3 main stages: • 30 minute recruiter call, • 45 minute call with the hiring manager, • Take home task, • 2-part final stage Our average process takes around 3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! • Manage day-to-day payments operations workflow, serve as subject matter expert (SME) for country pay-out operational requirements on a global basis, supporting Sales and cross functional teams with banking or payment provider-related queries and issue resolution, • Own global payment execution, ensuring payments to employees and contractors are processed accurately and timely, • Own the research and resolution of payment reconciliation discrepancies on a daily basis, • Lead integration effort with banking partners and payment providers. Operationalize new payment method execution, • Serve as escalation point on complex payment issues and ascertain processes are in place to minimize the number of payment processing issues, • Drive process improvements and efficiency solutions including automation of daily operations workflow processes, • Develop tools/metrics and dashboards to track performance of payments metrics, • Collaborate across multiple teams including Payroll, Product, Engineering, Customer Success and Finance, • Keep abreast of the latest innovations in the Payments and Compliance space. Help identify new sources of data that can allow Remote to route payments globally using the most cost-effective method, • 5-6 years of global or regional payments experience, with focus on Operations, • Has successfully led bank integration projects via API or host-to-host connectivity, & implementation of automated payment files in ISO 20022 XML format, • Deep knowledge of banking regulations surrounding payment requirements across the globe, • Proven motivation and initiative to take ownership of project from discovery to resolution, set aggressive business goals, drive results, and meet tight deadlines, • Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours, • Proven ability to autonomously resolve complex payment issues, • Proven ability to highlight outstanding organization skills & going above & beyond in execution which are critical to be successful in this role, • Exceptional ability to communicate and foster positive business relationships, • Ability to establish milestones and keep all team members on task, • Experience in a high-growth start-up or large multi-national preferred, • Writes and speaks fluent English, • It's not required to have experience working remotely, but considered a plus, • You'll report to: Director, Payments Operations, • Team: Operations, • Location: This is a location specific role, targeting United Kingdom, • Start date: As soon as possible Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. The base salary range for this full-time position is $98,000 USD - $110,000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. • recruiter call, • team interview stage, • HM stage, • Assessment Exercise Async, • Exec interview, • Bar raiser, • Offer call, • _ #LI-DNP Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $98,000 - $110,000 USD Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. This is not a monitoring role. This is not a reporting role. This is a P&L-impacting, GP/ECL ownership role. You will: • Own Gross Profit (GP), • Own Expected Credit Loss (ECL), • Own risk-adjusted unit economics, • Own portfolio scaling decisions, • Own credit policy direction You will lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. This is a high-impact role. Key Responsibilities GP & ECL Ownership • Own portfolio-level GP and ECL performance, • Maintain ECL/Revenue within risk appetite, • Optimise:, • PD, • LGD, • Exposure limits, • Pricing, • Tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV You must think in: • Risk-adjusted margin, • Behavioural lifetime value, • Capital efficiency, • Sustainable growth Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across:, • FPD, • Roll rates, • NPL, • ECL, • NPV, • GP uplift, • Present before/after impact analysis, • Ensure policy governance and documentation standards Every policy change must be: • Hypothesis-driven, • Controlled, • Measurable, • Financially justified Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast You must be comfortable making decisions under uncertainty — but never without data. Unit Economics & PV Mastery You must deeply understand: • Loan-level NPV, • User-level NPV, • Behavioural EIR, • Discounting logic, • Lifetime value modelling, • Risk-adjusted CAC impact You should be comfortable explaining why tenure, pricing, or exposure shifts change portfolio PV. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment You must understand how underwriting decisions today affect collections 90+ days later. Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance We expect someone who: • Gets into SQL when needed, • Reviews modelling logic, • Challenges assumptions, • Doesn’t hide behind slides This is a builder role. • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of:, • PD / LGD / EAD frameworks, • Roll-rate modelling, • IFRS9 concepts, • NPV modelling, • Pricing optimisation, • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Technical Interview with Chief Credit Officer

The Edinburgh team are a friendly, fun and driven group of Software Engineers and Business Analysts spread across several development centers. We follow an agile process, working closely with the Product Owner and related teams to develop product features and provide support to our extensive global customer base. We work with customers and partners to develop and deliver innovative solutions to meet market demands. The team is part of many exciting and challenging projects relating to cutting-edge Swiss, European and Asian banking initiatives. • Closely collaborate with the Team Lead, Product Owner, Business Analysts, and other Software Engineers, • Write solution designs for new developments and have them reviewed with our technical leads and architects., • Participate in client workshops and support our business analysts in requirements analysis., • Design, develop and maintain thought-out solutions within the team’s responsibility., • Improve and optimize existing functionalities., • Develop and maintain automated tests, quality assurance., • Take ownership and responsibility for your area of expertise., • To work with agile mindset, process, and ticketing platforms (Jira), • Strong proven track record of working in a similar role, • Good knowledge and sound understanding of database technologies e.g SQL, Oracle PL/SQL or similar, • Expert knowledge in at least 1 additional programming language, • Strong conceptual and analytical mind with a structured and autonomous approach to work on complex technical and business problems It would be a real bonus if you have: • Experience in the financial or banking industries., • Experience with Avaloq core platform, • University degree in Computer Science or related discipline (preferable), • German or French language skills We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £55,000 to £77,000 + Options + | Our team: Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real-world financial problems and create a genuine feel-good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance. With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you will be responsible for developing our credit and pricing strategies for Flex. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers. Your day-to-day: • Working on initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk, • Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights, • Monitoring the performance of our existing strategies, and iterating to improve them, • Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes, • Developing, maintaining and monitoring our credit models to assess net present value of new lending cohorts to drive strategic business decisions, • Building and maintaining the database tables and dashboards that provide insights and promote rapid, data-driven decisions, • Supporting the design and roll-out of new products and customer journeys, • Assessing how the lending portfolio of particular products will perform over time You should apply if: • You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.), • You have an understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance, • You have an understanding of lending economics and have experience developing and deploying underwriting strategies, • You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus., • You have a working understanding of the regulations that apply to lending in the UK., • You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers, • You are a strong communicator, able to cut through complex problems and articulate decision points, • You have some experience in project management and coordination across teams, • You work well collaborating in a team with diverse skill-sets and personality types, • You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo The interview process: Our interview process involves 4 main stages: • Recruiter call, • Initial call, • Take home task, • Final stage (x3 interviews) consisting of a case study, role specific interview and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£55,000 to £77,000 + stock options + _ ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary Spearhead all financial activities within the specified location. This pivotal role requires a qualified accountant with experience in managing accounting, tax and financial aspects, essential for scaling our business effectively in the country. Responsibilities Oversee and develop all financial activities in the country, including accounting, tax compliance, and financial reporting with improvements to period end closing a focus. Prepare and manage ledger entries, payroll, tax benefits, and contributions reports for regulatory bodies such as social security tax authorities, insurance, pension companies, and others. Reconcile all balance sheet accounts, including (Intercompany) banking, customers, vendors, and accruals, ensuring accuracy and compliance. Monitor day-to-day transactions, maintain up-to-date books, and prepare comprehensive financial and administrative reports as required. Ensure timely and accurate submissions to tax authorities (VAT, CIT, Social Security & others) Ensure accuracy in payroll calculations made by our local Payroll Manager, oversee payroll software selection and integration, and address any issues related to payroll information and reporting. Qualifications ACCA/CPA or local equivalent is mandatory. Minimum of 5+ years as an accountant in high-tech companies, with a robust understanding of financial management and compliance. Proficiency in managing Payroll ERP systems is preferred, with experience in Netsuite being advantageous. Significant experience working in a global environment, understanding diverse financial regulations and practices. Strong Excel and office skills are essential for data analysis and reporting. Communication: Excellent verbal and written communication skills in English are required as well as local languages. Self-motivated, ability to work autonomously, and a detail-oriented, problem-solving mindset is a must. Service-oriented approach, collaborating seamlessly within a team to achieve collective goals. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @. You can view the most up-to-date job listings at Deel by visiting . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team _ and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using _ on March 30, 2025. For more information about our data protection practices, please visit our . You can review the independent bias audit report covering our use of Covey here: _

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. Our Change & Governance team is dedicated to driving efficiencies. We achieve this by improving processes and providing clear, structured procedures, and we hold ourselves accountable for adhering to critical controls for risk mitigation within WFM. You’ll play a key role by… • Driving accuracy and consistency in all WFM-owned documentation and mappings through close collaboration with cross-functional teams., • Partnering with stakeholders to design and deliver continuous improvement initiatives that enhance operational structure and efficiency., • Actively document risks, actions, and plans, and ensure that accountable owners deliver their commitments on time, working with our central Risk team., • Acting compliantly and ensure all risks have the required oversight when implementing solutions., • Contributing to high-impact projects that directly improve service delivery/efficiency within Customer Operations. We'd love to hear from you if you have... • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Technical Proficiency: An appreciation for data with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK&I. 🤑 Competitive salary - ranging from £70k-80k. 💸 10% Pension contribution (all from Penfold) - you don't need to match this, and it is on top of your salary. 📈 Meaningful share options - you’ll own a part of Penfold and share in our success! 🏝️ Unlimited holidays - we’re interested in outcomes, not how many holidays you go on! 🏥 Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). 🧑‍💻 Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meetups too! 🏢 Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need. 🚴 Cycle to work scheme plus a host of other benefits - see here: https://getpenfold.com/careers About the role We’re looking for a Product Manager to own key customer-facing outcomes, starting with pension transfers, contributions and other critical flows that drive LTV and help our customers save with confidence. You’ll be responsible for the full product lifecycle in your area, from identifying and framing problems, to shaping the roadmap, leading discovery, managing delivery and iterating post-launch to deliver outcomes for our customers and our business. You'll have strong support from the Head of Product and peers across the team, and you’ll play a vital role in helping us scale both our product and how we work as we grow. You will: • Own critical customer-facing outcomes, flows and be responsible for key results, • Set the pace; we’re a start-up and have a serious bias for action, • Lead continuous discovery, • Define success metrics, ask sharp data questions and analyse results to surface opportunities, • Run generative research to deeply understand our customers and inform product direction, • Frame and map opportunities to guide prioritisation and trade-offs, • Break down initiatives into smaller bets to accelerate learning and time-to-value, • Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment, • Be accountable for predictable delivery and ongoing iteration in your area About you You will have: • Demonstrable experience discovering and delivering successful products with measurable impact, • Confidence in using data independently to inform a broad range of decisions, • A deeply customer centric mindset, • Experience working in highly autonomous, accountable, cross-functional teams, • Experience working with a continuous product discovery approach and outcome-focused development, • A strong ability to use feedback loops and success metrics to guide learning and iteration, • Clear, structured written and verbal communication with technical and non-technical audiences, • A genuine interest in helping people save more for later life Ideally you have previous experience… • Working on B2C or B2B2C apps with tens or hundreds of thousands of users, • In fintech or a highly regulated industry, • Navigating complex operational workflows, • In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. • We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have, • The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you, • Finally, we’ll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You’ll also have the opportunity to ask them questions directly For more info, feel free to reach out to George Cleal, our Head of Product. We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we’ll be happy to answer.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. We are seeking a detail-oriented and proactive Treasury Accountant to support daily cash management, banking transactions, and treasury operations. The role ensures the company maintains adequate liquidity, accurate cash reporting, and strong compliance with internal controls and regulatory requirements. The role includes responsibility for KYC documentation, maintaining strong banking relationships, managing intercompany payments, and supporting various ad hoc treasury initiatives that enhance financial efficiency and compliance. Key Responsibilities: • Maintain strong relationships with banking partners, including day-to-day issue resolution., • Monitor liquidity levels across global entities and ensure adequate funding., • Coordinate the opening, closing, and modification of bank accounts and authorized signatories., • Review and optimize banking services, fees, and account structures to support business needs., • Serve as the primary contact for bank relationship managers on operational matters., • Manage and compile required KYC documentation for banks and financial institutions., • Assist with monitoring foreign currency exposures related to cash and intercompany activity., • Ensure timely submission of compliance documents, certificates, and regulatory information., • Maintain an organized database of KYC records and support compliance reviews or audits., • Ensure treasury activities comply with internal policies and external regulations., • Coordinate and process intercompany fund transfers in accordance with company policies., • Maintain accurate records of intercompany loans, balances, and settlements., • Coordinate Letter of Credit applications., • Support implementation or enhancement of treasury systems, banking platforms, or automation tools., • Assist with cash pooling, centralization, or process improvement initiatives., • Participate in internal audits, external audits, or special treasury-related reviews., • Contribute to policy updates, treasury procedures, and internal control enhancements. Qualifications/Experience/Skills: • Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field., • 3 years of experience in treasury, finance, accounting, or banking., • Experience managing global cash operations, banking relationships, and treasury systems., • Strong analytical and numerical skills, • Proficient in MS Excel and comfortable working with financial data., • High level of accuracy, organization, and attention to detail., • Excellent communication skills, especially with external banking partners., • Ability to handle confidential information with integrity., • Proactive mindset and ability to handle multiple tasks under tight deadlines. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Are you looking for a recruitment job that will allow you to work from home as well as in the office? If so, my client want to hear from YOU! They are looking for 3x individuals to join their team as RECRUITMENT CONSULTANTS. It doesn't matter what your background is, if you're hardworking, self-motivated & love working with people - you could make the perfect Recruitment Consultant. Interviewing ASAP for immediate start date! Sound interested? Read on... Recruitment Consultant: Immediate Start Recruitment Consultant: £26,000 - £45,000 including commission (year 1) Recruitment Consultant: Hybrid Working (After training) Recruitment Consultant: 8 week training + full time mentor programme My Client is one of the global leaders in finance recruitment with a specific focus to the UK and European markets. They have an incredible track record of taking those with little to no recruitment experience and making them into £500,000 a year billers bringing home a total package of over £200,000 for their personal earnings. With a great training program, solid culture and a solid market presence they are an ideal place to kickstart your recruitment career. Recruitment Consultant - Trainee - Recruitment - The Benefits: • Good basic salary + commission from day 1, • Close knit team, all of whom want to be successful at work, but also enjoy life outside of it!, • Access to some of the most sought after roles across the finance space, • Mentorship programme throughout your first 12 months, • Amazing client relationships making your job easier, • In-house Learning & Development Consultant, • Trips abroad, • Lunch club at London's best restaurants and bars, • Sound, down to earth leadership team Trainee Recruitment Consultant - Trainee - Recruitment - The Role: • Learning the step by step process to source candidates for opportunities in top level finance companies, • Managing jobs and applicants, • Writing job adverts and headhunting niche candidates, • Being creative with your advertising and marketing!, • Selling and negotiating, • Managing the end-to-end recruitment process, • Closing deals and earning commission Recruitment Consultant - Trainee - Recruitment - Requirements: • Any educational or employment background - it's all about the work ethic not the background, • Determined, • Willing to go above and beyond, • Career-driven, • Self-motivated (this is SUPER important), • Competitive - high-level sporting achievements are very sought after, • Resilient, • Coachable If you’re reading this and you feel like you want to make something of yourself, this is the role and the company for you. No point thinking about it, get involved! Recruitment People is here to support you all the way through this process, make sure you feel fully prepared for every interview and coach you on how best to communicate why you are the best person for this outstanding opportunity. Get involved with Recruitment People! Recruitment People recruit in to all specialised sectors of recruitment consultancy including; Technology Recruitment, Trainee Recruitment Consultant, Finance Recruitment, Trainee Recruitment Consultant, Oil Recruitment, Trainee Recruitment Consultant, Gas Recruitment, Trainee Recruitment Consultant, Energy Recruitment, Trainee Recruitment Consultant, IT Recruitment, Trainee Recruitment Consultant, Management Consultant Recruitment, Trainee Recruitment Consultant, Engineering Recruitment, Trainee Recruitment Consultant, SAP Recruitment, Trainee Recruitment Consultant, HR Recruitment, Trainee Recruitment Consultant, Legal Recruitment, Trainee Recruitment Consultant, Paralegal Recruitment, Trainee Recruitment Consultant, Investment Banking Recruitment, Trainee Recruitment Consultant, Hedge Fund Recruitment, Trainee Recruitment Consultant, Digital Recruitment, Trainee Recruitment Consultant, Media Recruitment, Trainee Recruitment Consultant, Marketing Recruitment, Trainee Recruitment Consultant, Public Sector Recruitment, Trainee Recruitment Consultant, International Recruitment, Trainee Recruitment Consultant, Pharmaceutical Recruitment, Trainee Recruitment Consultant, Bioscience Recruitment, Procurement Recruitment, Trainee Recruitment Consultant, Supply Chain Recruitment, Trainee Recruitment Consultant, Management Recruitment, Trainee Recruitment Consultant, Board Recruitment and Executive Recruitment, Trainee Recruitment Consultant, Banking Recruitment, Trainee Recruitment Consultant, Change Management Recruitment, Trainee Recruitment Consultant, Insurance Recruitment, Trainee Recruitment Consultant,, Multi-lingual Recruitment, Trainee Recruitment Consultant. We typically place people into the following positions: Trainee Recruiter, Graduate Recruiter, Trainee Recruitment Consultant, Graduate Recruitment Consultant, Recruitment Consultant, Associate Recruitment Consultant, Trainee Graduate Recruitment Consultant, Permanent Recruitment Consultant.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London | 💰 up to £145k + stock options & benefits | _ ✨ ⭐Our Legal team We’re looking for a Principal Legal Counsel - Corporate Legal, to join our team at Monzo and help us build one of the best, most innovative banks in the world. At Monzo, our legal and company secretarial teams work as one united function - the Legal and Board Governance collective. In your role as Principal Legal Counsel - Corporate, you will report directly to Monzo’s Group Head of Corporate Legal and work alongside other lawyers and the board governance team to provide first rate corporate legal advice and support in connection with a variety of corporate transactions and in preparation for Monzo’s future as it scales globally. 🔑You’ll play a key role by… • You’ll work closely and collaboratively with Monzo’s Group Head of Corporate Legal, Monzo’s Group General Counsel and Company Secretary, and the other members of the Group Corporate Legal team to provide strategic corporate law advice and commercial insights and solutions to the Monzo Group as a whole and its subsidiary entities in the following areas:, • General corporate law and corporate governance compliance to support and meet Group private entity and future public entity requirements, • Capital markets and Group disclosure related advice., • Capital Raising including primary and secondary raising advice working closely with the Investor Relations and Group finance function, • Group M&A and corporate development legal advice working closely with Monzo’s group strategy and corporate development team, • Advice to the Reward and Remuneration functions on the corporate and governance implications associated with stock option issuance and other corporate governance aspects of reward., • Advice to the Group Finance function to support the preparation of Monzo Group Consolidated Annual Report & Accounts., • You’ll work proactively with Monzo’s Group Head of Corporate Legal to scale a high performing corporate legal advisory function, deliver a range of exciting and high-profile enterprise-wide corporate transactions, and drive impact and achieve our collective goals., • You’ll work closely in collaboration with Monzo’s Group Head of Corporate Legal and other members of the Group Corporate Legal team to prepare, review and negotiate a broad range of corporate agreements and documents in connection with a variety of corporate activities for the Monzo Group as a whole and its subsidiary entities., • You’ll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Board Governance, Finance, Tax, Investor Relations, Risk & Compliance, People, Reward, and Operations teams., • You’ll work with Monzo’s Group Head of Corporate Legal, other members of the Group Corporate Legal team and, where relevant, the Risk & Compliance function to lead, evolve and adapt suitable corporate legal processes and procedures, as well as legal and governance risk management policies and frameworks relevant to private and public company status within the enterprise risk framework of the Monzo Group as a whole., • You’ll work with the Legal and Board Governance collective to improve the commercial management of the activities of the Group Corporate legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability., • You’ll proactively manage relationships with external suppliers and law firms to enhance processes around budget and cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. 🤩 We’d love to hear from you if… • You are a technically excellent and experienced corporate lawyer as well as being a strong communicator and collaborator (min 7 years of post-qualification experience (PQE))., • You have a strong background advising on corporate and corporate governance rules and regulations, and you are skilled at coordinating a broad range of corporate transactions and complex corporate legal matters in the UK, EU, and/or US, within both private and listed company environments., • You are a good communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among stakeholders., • You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects., • You have excellent interpersonal and team player skills and are experienced in working across a network of cross-functional stakeholders to collaboratively solve problems., • You are a strategic thinker and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges and questions, set clear objectives, and find effective solutions., • You bring energy and presence and excel at building open, trusting relationships across all levels of the organisation, including the Board and C-suite levels, in global or international settings., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: • Recruiter call, • Initial call, • Full loop: Technical, Behavioural and Leadership Interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com What’s in it for you: 💰Up to £145,000 ➕ stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£85,000 - £100,000 + | ✨ Monzo is hiring for a Group Risk Oversight Manager. This person will be responsible for the Oversight of Group Risks at Monzo. Your primary responsibility will be overseeing Group risks (e.g. Financial risks), writing frameworks and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. 🔑You’ll play a key role by... • Providing risk oversight over Monzo’s Group risks, providing insightful analysis and both support and challenge to 1LoD plans and actions. This will mainly involve Strategic and Financial risk oversight, • Review and challenge of the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Oversight of strategic and financial aspects of corporate development activity to support Group growth ambitions, • Providing risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing oversight opinions for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Setting our Group risk oversight plan with input from the Group and subsidiary Chief Risk Officers 🤩 We’d love to hear from you if… • Experienced in risk management - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing risk within a Group setting, • Highly numerate, with financial knowledge and experience of prudential risk management, including retail bank capital regulation, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions, • A financial qualification would be beneficial e.g. ACA, CIMA, ACCA, ACT, CFA etc 🙌What’s in it for you 💰£85,000 - £100,000 ➕ share options. 📍This role can be based in our London office or distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call), • First stage - 1 hour role specific interview, • Second stage - 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-TK #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London/Cardiff/UK Remote | 💰 £45,000 - £55,000 + Share Options | | Monzo is hiring for a Group Risk Oversight Analyst. This person will support the oversight of Group Risks at Monzo. Your primary responsibility will be supporting the oversight of Group risks (e.g. Financial risks), and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. You will be responsible for: • Providing insightful analysis to support risk oversight over Monzo’s Group risks, • Providing insightful analysis and both support and challenge to 1LoD plans and actions including supporting our Group growth ambitions. This will mainly involve Strategic and Financial risk oversight, • Providing insights to support risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing analysis for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Experienced with analysing financial data, including the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Experienced in risk data analysis - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing data within a Group setting and highly numerate, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions 🙌What’s in it for you 💰£45,000 - £55,000 + share options 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London or Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call - 30 mins, • Role specific interview - 60 mins, • Behavioural interview - 60 mins This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to businesshiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£56,000 - £70,000 dependent on experience + | ✨ ⭐ Our Finance team We're looking for a highly proactive, enthusiastic and commercially-minded Treasury product control analyst to work within our Financial team, and help us build a world-class finance function. This role would be well suited to a qualified, or soon to qualify, accountant with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll join the Finance team and report to our Treasury Product Controller. 🔑 You’ll play a key role by... • Working very closely with our Product Controller and Treasury team as we continue to build our product control capabilities in Finance, helping support Treasury with all market execution activity., • Take ownership of the daily control processes around Treasury products, including trade confirmations, trade market matching, collateral management, daily profit and loss reporting, valuation controls around Treasury financial instrument pricing and helping to build out best-practice, scalable controls., • Help manage a tight process with the rest of our Finance team to ensure a swift month-end close process for Treasury reporting, including derivative and hedge accounting processes., • Understand the Treasury business and their products to write insightful management commentary., • Work with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value., • Assist with the implementation of our new accounting system, from a Treasury perspective, to make sure we are taking advantage of all its features to minimise manual elements of reporting., • Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable., • Maintain existing and develop new controls that protect our financial data and our balance sheet substantiation process., • Support our year end process working with external auditors and our Financial Reporting squad., • Review new Treasury products, assessing the accounting and implementing them in our banking platform and accounting system; including configuration of account mapping in our Treasury Management system., • Work with 2LoD and 3LoD to develop a robust control environment., • Prepare monthly management and ad-hoc reports, offering meaningful analysis of movements., • Resolve miscellaneous inquiries and supporting the overall Finance team wherever needed - from forecasting and valuations, to bank transfers and new system implementations. 🤩 We’d love to hear from you if… • You’re a qualified, or soon to qualify, accountant and have had 1-2 years’ experience in product control (bonus points for Treasury experience)., • You have a great eye for detail., • You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls., • You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors., • You’re comfortable translating complex information into simple words for people with diverse backgrounds., • You’re interested in using data (SQL skills would be a bonus)., • You thrive in a dynamic and constantly evolving environment., • What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£56,000 - £70,000 dependent on experience ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London/Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps: • Recruiter Screening Call, • 45 Minute Role Specific Interview, • 45 Minute Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. For more insight into the hiring experience at Monzo, check out our blog post. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

A financial services firm is seeking an Infrastructure Business Analyst to collaborate with stakeholders and IT teams.This hybrid role, based in Sheffield or Birmingham, requires expertise in banking/financial services, IT infrastructure, and strong communication skills.Responsibilities include gath

Customer Service Administrator - Temporary Location: Sheffield Working Pattern: Monday to Sunday on a rota basis Working Hours: 8:00 AM - 4:30 PM (flexibility may be required during peak periods, including student move-in and move-out weekends) Reporting To: Assistant Scheme Manager About the Role We are seeking a friendly, organised, and proactive Customer Service Administrator to join our student accommodation team in Sheffield. This is an exciting opportunity for someone who enjoys providing excellent customer service and supporting the day-to-day operation of a busy residential scheme. Key Responsibilities Acting as the first point of contact for student enquiries via telephone, email, letter, and face-to-face interactions, directing queries to the appropriate team members where required. Handling a wide range of enquiries from students, parents, universities, and other business stakeholders. Providing excellent customer service, ensuring enquiries and feedback are responded to promptly and professionally. Resolving customer issues where possible or escalating them through the appropriate channels. Managing incoming and outgoing post, including overseeing the student parcel collection system. Carrying out front-of-house and reception duties. Preparing written correspondence and administrative documentation as requested by the management team. Receiving and processing student payments. Supporting the Scheme Manager with financial administration, including daily cash and card banking reconciliation and updating booking systems with payments received and additional charges. Preparing arrival packs for new residents. Creating and distributing notices and signage across the scheme. Checking returned licence agreements and ensuring all required documentation has been received. Conducting room viewings for prospective residents. Providing administrative support to the Assistant Scheme Manager as required. Working closely with the marketing team to promote the accommodation and identify new marketing opportunities. Assisting with the organisation and hosting of on-site social events for residents. Additional Responsibilities Supporting the wider team with ad hoc duties as required to meet business needs. Assisting during busy operational periods, including student move-in and move-out weekends. Conducting and documenting regular inspections of resident studios. Maintaining accurate records and ensuring administrative tasks are completed efficiently. Skills & Experience Required Strong customer service skills and a passion for helping people. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks effectively. Good IT skills, including experience using Microsoft Office and computer systems. A proactive and positive approach to work. Ability to work independently and as part of a team. Excellent attention to detail and problem-solving skills. Benefits Supportive and friendly working environment. Opportunity to work within a vibrant student accommodation setting. Training and development opportunities. No benefits in kind are attached to this role.If you're an organised and customer-focused individual looking for a varied role in a fast-paced environment, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Role: IBM Z Storage Manager Location: Sheffield , UK Type od Work: Contract Mode of Work: 2-3 Days Onsite in a week Responsibilities: The zSeries Storage Engineer is responsible for leading, building and supporting the zSeries Storage hardware and software infrastructure. This role will carry out some or all of the following activities • Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects, • Setup automation to reduce manaual interventions in the Storage infrastructure, • Test new software and exploit functionality, • Consolidate and reduce infrastructure complexity, • Risk and Cost Management, • Ensure Service Quality Targets are met for offered platform services, • Business stakeholder management, • Vendor liaison and management, • zSeries Storage hardware / software design, configuration, testing, implementation and support Specific Expertise and Experience (Technical/Business/Tool) 1. IBM zSeries Storage Management skills, 2. Strong Technical Project management skills, 3. Experience of working in a large enterprise of banking scale and complexity General Knowledge & Experience (For the role – not the role holder. Minimum requirements of the role.) Personal Experience • zSeries Storage Management/Engineering background preferred or experience to equivalent level, • Working and partnering with vendors (e.g. IBM, DELL, Broadcom), • Supporting and / or leading technical management of large infrastructure deployment projects, • Experience supporting large-scale enterprise IT environment and the embedded controls within change, incident, and problem management processes, • Experience working with Agile working practices and tooling, Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills • Ability to work under pressure to deadlines, • Strong work ethi, Collaborating with others and building a network, • Strong interpersonal skills Hardware Technical Skills • IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI scripting and familiarity with HMC GUI, • DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux, • Broadcom (Brocade) DCX hardware skills and FICON / FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills • IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS, • IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM, • Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor ,Dino Software: T-rex, Terradon,Rocket: CR+,,Interchip: RTD

My client has a number of key banking areas within their portfolio so experience within Investment Banking, Equities, Credit Risk or Hedgefund Management will be very well received. With a newly appointed Country Head of IT Audit due to a recent retirement in the function, a slight restructuring of