Chester
Venue Manager – “Indoor Adventure playground” \n Location Chester \n Salary: £34,000 - £39,000+ \n \n I’m partnering with a fantastic family-first indoor playground in the North West of England where fun meets safety. \n Your mission? Keep every guest safe and smiling while creating a warm, professional, and brilliantly run play hub. You’ll lead, coach, and energise a high-performing team, set the bar high on operations, and drive the centre’s commercial success—hitting revenue targets, managing costs, and unlocking every opportunity to grow. All of this sits on a rock-solid foundation of Health & Safety and safeguarding compliance, because when kids and families feel secure, the fun really starts. \n \n Key Responsibilities \n\n • Run the centre day-to-day, keeping cleanliness, safety, and customer service at an excellent standard.\n, • Be present on the floor as a hands-on leader, coaching and developing the team to create a standout guest experience.\n, • Own opening and closing procedures, making sure the site is safe, secure, and ready for every session.\n, • Complete daily End of Day reports covering operations, any incidents, and key highlights or issues.\n, • Take full ownership of Health & Safety performance and ensure compliance with all legal and internal policies.\n, • Carry out and record all required daily, weekly, and monthly safety checks without fail.\n, • Log and manage all accidents, incidents, and safeguarding matters correctly and promptly.\n, • Manage the centre’s P&L: grow income, control spend and hit budgeted targets.\n, • Track departmental performance and spot opportunities to improve efficiency and results.\n, • Ensure bookings, payments, and customer records are handled accurately and consistently.\n, • Champion responsible fun and deliver outstanding service across every area of the centre.\n, • Handle customer queries, complaints, and escalations in a calm, professional, and solution-focused way.\n, • Collect and act on customer feedback to continually raise service quality and satisfaction.\n\n \n For more details contact david@corecruitment.com or call David Allen on 02077902666 \n