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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 16 horas
    £17–£19 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Bar Staff
    Bar Staff
    hace 1 mes
    £12.21–£12.5 por hora
    Jornada completa
    Kingston upon Thames

    Whelans Kingston is looking for enthusiastic and reliable Bar Staff to join our team. The successful candidate will be responsible for delivering excellent customer service, preparing and serving drinks efficiently, and helping maintain a welcoming and lively atmosphere for our guests. This role requires strong teamwork, attention to detail, and the ability to work in a fast-paced bar environment. Key Responsibilities Prepare and serve alcoholic and non-alcoholic drinks in accordance with company standards. Provide friendly, professional, and efficient customer service at all times. Process payments accurately using the till/POS system. Maintain cleanliness and organisation of the bar area, including glassware and equipment. Replenish stock, restock fridges, and ensure bar supplies are maintained during shifts. Check identification to ensure customers meet legal drinking age requirements. Follow all licensing laws, health & safety regulations, and company policies. Assist with opening and closing duties, including cleaning and cash handling. Work collaboratively with the bar and floor team to ensure smooth service. Skills & Requirements Previous bar or hospitality experience preferred but not essential. Strong communication and interpersonal skills. Ability to work in a busy, high-energy environment. Good time management and multitasking abilities. Reliable, punctual, and well-presented. Flexible availability, including evenings, weekends, and holidays. Basic knowledge of cocktails, beer, and spirits is desirable. Personal Attributes Positive attitude and friendly personality. Team-oriented with a willingness to help others. Calm under pressure and able to handle busy service periods. Customer-focused with attention to detail. What We Offer Competitive hourly pay. Staff discounts and team perks. Training and opportunities for development. A fun and supportive working environment.

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