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Job Title - Aesthetic Practitioner Location - London (Covering a range of different clinics within the area) Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our London Clinics. Please note we have many clinics within the London area therefore you will be asked to also work within a range of different clinics within the area if successful. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job description: Who We Are At Skin Laundry, we’re flipping the script on skincare! We’ve made advanced laser technology safe, affordable, and accessible—and we’re not stopping there. Backed by certified medical professionals and a team of skin-savvy Medical Advisers, we’re helping people everywhere glow from the inside out. We’re growing fast, opening new clinics, launching innovative products, and creating unforgettable client experiences. Our mission? To help everyone feel confident in their own skin with real results and zero downtime. Who You Are You're passionate about skincare, obsessed with results, and love seeing others look and feel their best. You're a people-person with a knack for building trust, making product recommendations, and guiding clients toward their skin goals. Bonus points if you've got experience in sales, beauty, or customer service—and double bonus if you bring the energy, warmth, and professionalism that keeps our clients coming back for more! Your Day-to-Day Glow-Up Includes: • Performing our signature laser facials, • Addressing client skin concerns and tailoring treatment plans, • Recommending memberships, products, and follow-up services, • Creating a warm, welcoming clinic vibe where clients feel truly cared for Why You’ll Love It Here: • Work with cutting-edge skincare tech, • Be part of a fast-growing, beauty-forward brand, • Friendly, supportive team culture, • Opportunity to grow your career in aesthetics, • Discounts on treatments and products (your skin will thank you!) Ready to bring the glow? Apply now and join our mission to change skin—and lives—for the better. Core Responsibilities Operations • Warmly greeting clients, walking them into the treatment room, and ensuring high-level care is provided throughout the appointment., • Collects information on patient status from a variety of sources using assessment skills including observation, communication, and physical assessment., • Evaluating and treating clients within established treatment protocols., • Providing a friendly and comfortable environment for clients to be treated in, • Update and maintain client records on the system with their treatment details., • Is adept and knowledgeable with the use of specific equipment., • Is trained to efficiently operate the machines used for all Skin Laundry treatments., • Provide clients with pre-and post-treatment care., • Explain all treatment procedures to clients., • Perform skin analysis and evaluation to determine an appropriate treatment plan., • Perform the required treatment in a time-efficient manner while maintaining a pleasant attitude., • Advise and coordinate with clients on all aspects of the treatment and answer any questions or concerns they may have in a professional and friendly manner., • Speak with clients about additional services and recommendations., • Answer clients’ questions or concerns about treatments and/or products., • Manage clients with grace, even during peak demand., • Inform clients about new treatments and discounts., • Upsell treatments and products when appropriate., • Proactively identify and resolve client issues using Skin Laundry’s protocol system., • Provide timely and comprehensive oral updates throughout the shift., • Ensuring that the treatment rooms are clean and organized., • Be responsible for all aspects of health and safety and compliance., • Maintains the strictest confidentiality and performs all duties in a professional manner., • Assists in the implementation of goals, objectives, policies, procedures, and systems for all operational areas of the clinic., • Enforcing all health and safety regulations and protocols., • Work collaboratively with different team members of Skin Laundry., • Flexible work schedule: some evenings and weekends will be required., • Support client coordinators and the front of house team with administrative responsibilities as required by the Business. Any other duties and responsibilities as assigned. • Customer Service, • Adheres to the Skin Laundry’s vision and brand values., • Has knowledge of principles and processes for providing excellent client service including client needs assessments, meeting quality standards for services and evaluation of customer satisfaction., • Ensure correct information is available for the cashier to charge. What You’ll Bring to the Role – Own Your Glow • Take pride in your craft—always be learning, growing, and living Skin Laundry’s core values., • Show up with integrity and professionalism every single day—we’re all about accountability., • Keep your knowledge fresh! Stay updated with the latest clinical techniques and skincare innovations., • Maintain your professional development folder like your skincare routine—regularly and with intention., • Ensure your license and registration with the local health authority are current and compliant., • Embrace ethical, evidence-based practice in everything you do—we trust you to be the expert. What Makes You a Skin Laundry Star • Stellar communication skills—both written and verbal. You’re clear, kind, and confident., • A natural people person—you build connections, not just conversations., • Always polished, well-mannered, and ready to make a great impression., • You understand how systems work—from clinic operations to healthcare regulations., • Tech-savvy and confident using Microsoft Office (Word, Excel) and booking platforms., • Analytical thinker—you can gather, interpret, and explain data with ease., • Confident drafting emails, writing reports, and handling professional correspondence., • Proactive and self-driven—you take initiative, solve problems, and make smart decisions., • NVQ Level 4 in Beauty Therapy is required with laser certification. Personal Traits – Your Vibe • Positive energy, self-motivation, and a can-do attitude that lifts the whole team., • Service-driven and laser-focused (pun intended) on client satisfaction., • Calm under pressure and a whiz at juggling tasks and timelines., • Clear, professional speech and strong presentation skills., • Passionate about appearance, grooming, and setting the standard in hygiene., • Organized, efficient, and always one step ahead., • Flexible with working locations—where the clients go, you shine! Educational Qualifications – Your Foundation • NVQ Level 4 or above in Beauty Therapy (Required) Supervision You’ll Give • You’ll be the go-to for clients—but no team members will report to you. Supervision You’ll Receive • You’ll be guided and supported by the Clinic Manager. Job Type: Part time 30 hours over 4 days per week. The role expects flexibility to work both weekends and weekdays over a rotating schedule.

Company Description delilah is an independent British vegan makeup brand celebrated for its cruelty-free products, innovative formulations, and versatile color collections. Proudly certified as a B Corporation and PETA-approved, delilah commits to sustainability and ethical practices. The brand has garnered multiple awards in recognition of its exceptional products and environmental efforts. delilah’s products are available at high-end locations such as the iconic beauty hall of Fortnum & Mason in Piccadilly, as well as over 300 select salons and boutiques across the UK and Europe. Role Description This is a contract Sales Assistant role based on-site at the prestigious Fortnum & Mason beauty hall in London, United Kingdom. The Sales Assistant will provide exceptional customer service, assist clients in selecting delilah products, and demonstrate product usage. Additional tasks include maintaining the presentation of the sales area, replenishing stock, managing daily sales transactions, and building strong customer relationships to enhance the in-store shopping experience. Qualifications • Strong Customer Service and Interpersonal Skills to deliver an exceptional and welcoming shopping experience, • Proficiency in Sales and Communication skills to effectively convey product benefits and upsell where applicable, • Excellent Organization Skills to manage stock, maintain displays, and ensure smooth operations, • Passion for beauty products and an understanding of vegan and cruelty-free principles, • Flexibility to work on a contract basis and availability to work during retail hours, including weekends, • Previous retail or beauty industry experience is preferred but not mandatory

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market. As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand. Overview We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination. The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry. Key Responsibilities Sales & Commercial Performance • Drive counter performance through achieving and exceeding sales targets and KPI’s., • Take full ownership of the counter as a business, managing daily operations and retail standards., • Identify opportunities to grow sales through client development, in-store initiatives, and retail events., • Monitor performance metrics and implement strategies to maximise sell-through. Luxury Client Experience • Deliver highly personalised consultations tailored to each client., • Build and maintain a loyal client base through exceptional service and clienteling., • Provide expert product recommendations and application advice. Team Leadership & Development • Lead, inspire, and develop the counter team to deliver exceptional service., • Provide coaching, product education, and ongoing training to maintain the highest standards., • Foster a collaborative and supportive team culture. Brand Representation & Retail Excellence • Act as a brand ambassador, communicating the brand’s values and product expertise., • Maintain exceptional visual merchandising and counter presentation in line with luxury retail standards., • Partner with store leadership to support product launches, events, and promotional activity. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Proven success in a management or senior counter role., • Strong commercial awareness with a track record of achieving sales targets., • Passion for beauty, artistry, and delivering high-touch client experiences., • Exceptional communication and relationship-building skills., • Highly organised with the ability to manage multiple priorities in a fast-paced retail environment. Additional Requirements • Ability to work retail hours including weekends when required., • A proactive mindset with strong ownership of counter performance., • Passion for delivering exceptional customer experiences in luxury retail. Compensation & Benefits • Competitive salary with performance-based bonus., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Opportunity to grow within a fast-growing premium beauty brand. Please contact Emily.Bentley@wearerefyne.com

WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. About the Role As a New Business Consultant at iiaa, you will play a pivotal role in driving the growth of our four pioneering skincare brands. This hybrid position combines the flexibility of working from home with the excitement of field-based client engagement. You will take full ownership of the new business journey—from identifying and nurturing leads to converting them into high-value, long-term accounts. You’ll be responsible for delivering against ambitious KPIs, including account openings, revenue growth, and brand adoption. Your ability to communicate persuasively, negotiate effectively, and follow up with precision will be key to your success. This role requires a high level of energy, creativity, and commercial awareness, along with a passion for professional skincare and wellness. Key Responsibilities • Proactively prospect via calls, emails, social media, and digital campaigns., • Book and prepare for virtual and in-person presentations., • Support onboarding in person, ensuring a smooth and confident start., • Work with the Field Sales Director to ensure brand packages are competitive and profitable., • Proactively sourcing leads, • Onboarding: Oversee and follow-up - credit approval, deposit payment, contracts issued,, • Training: Oversee training attendance, post-training follow-up Skills and Experience Required • Proven track record in new business development and exceeding sales targets within a beauty or skincare setting., • Skilled negotiator with a results-driven mindset., • Strong presentation skills (Prezi/PowerPoint) and confident delivery., • Excellent written and verbal communication., • Commercially astute with a solution-focused approach., • Proficient in CRM systems, Excel, and digital productivity tools. What’s in it for you? • 25 days’ annual leave, rising the longer you stay with us, • Three additional holiday days over the festive period, • A monthly allowance to spend on our products, plus additional discount, • Free annual eye test at SpecSavers, • Cycle to Work scheme, • Recommend a friend scheme: we reward you for bringing people into our business, • Excellent opportunities to grow and move within the company Feel like you’re a good fit? Apply now. We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness. Stock Management: • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Title: National Account Manager (Grocery & Discounters Accounts) Department: UK Mass (Marketing) Location: Head Office, London (Mornington Crescent) Workplace Type: Hybrid working, 3 days per week in the office The role: We are looking for an experienced National Account Manager or National Account Executive who thrives working with the UK grocers and discounters. You will represent our exciting mass brands and build successful commercial relationships. You will enjoy representing a broad portfolio of personal care products including Mitchum deodorant, Crème of Nature hair, Revlon cosmetics. What you can expect: • You will be part of landing some of our biggest innovations and continuing our outstanding market growth., • With our business expanding, this is an exciting time to join for someone passionate about beauty that thrives in a fast-paced environment., • You will manage P&L ownership, alongside building strong relationships with cross-functional stakeholders to ensure impactful plans land with success., • You may have a passion for beauty and personal care or really enjoy building strong commercial success, what matters is a desire to come on a growth journey with Revlon. What we are looking for: • Proven 3 years’ experience in grocery and discounter store commercial relationships with P&L and planning ownership., • Must have resilience in being able to manage pricing and trading in a fast paced FMCG environment., • You have strong commercial acumen, with P&L experience, performance analysis, and target tracking., • Experience of executing the commercial strategy to drive rapid, profitable growth., • Able to account manage multiple key accounts and have the resilience to make quick decisions on multiple products across various accounts. About Revlon Revlon is a globally recognized beauty and personal care brand with over 90 years of innovation, passion and excellence. Our diverse brand portfolio includes iconic names such as Revlon Colour Cosmetics, Mitchum, Crème of Nature, Elizabeth Arden, Juicy Couture Perfume, American Crew, and many more. At Revlon, we believe success is driven by passionate people. Our teams thrive on bold ideas, collaboration, and a shared love for developing the beauty and personal care industry. Whether you're shaping strategy, driving innovation, or crafting compelling marketing campaigns, your work helps bring confidence and self-expression to millions around the world. We offer a dynamic and inclusive workplace with exceptional benefits, career development opportunities, and a culture that celebrates diversity and creativity. Join us and be part of a legacy that continues to transform beauty.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Ecommerce Manager (12 MONTH FTC) Reporting to: Head of Ecommerce Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A commercially driven and strategically minded Senior Ecommerce Manager who combines strong trading acumen with a deep understanding of customer behaviour. What you’ll do: You will drive the performance and evolution of 111SKIN.com, owning ecommerce trading, onsite experience, and digital optimisation. This means leveraging data insights to enhance the end-to-end user journey, while working cross-functionally and with agency partners to drive UX advancements, improve conversion, and unlock new customer acquisition and retention opportunities. What success looks like: You will deliver best-in-class digital experiences that support revenue growth and strengthen brand equity. We evaluate each team member based on our three company values: entrepreneurial mindset, caring collaboration, determination to succeed. Why you are a great fit: You balance creativity with analytical thinking, using data to inform decisions while shaping engaging customer experiences. You are commercially minded, collaborative, and driven to deliver measurable growth in a fast-paced, global environment. This is a full-time position operating with a hybrid working pattern, including two days per week based at 111SKIN’s Head office in Fitzrovia, London. This is a fixed term contract for 12 months. Duties and responsibilities: • Own and deliver the 111SKIN.com trading calendar, aligning with Marketing to execute a cohesive digital strategy and maximise revenue/full-price sell-through., • Lead onsite merchandising, promotional activity, and end-to-end execution of new product launches to drive discovery, engagement, and conversion., • Drive overall ecommerce performance through continuous testing, UX/CRO optimisation, and KPI improvement across CVR, AOV, revenue, and retention., • Use data, customer insights, behavioural analysis, and competitor trends to shape strategy and identify growth opportunities across the ecommerce roadmap., • Own weekly and monthly performance reporting, leading trade meetings and delivering clear, actionable insights to senior stakeholders., • Collaborate cross-functionally with Digital, Marketing, CRM, Paid Media, Affiliates, Planning, and Operations to drive acquisition, retention, and stock availability., • Lead ecommerce projects, site enhancements, and platform optimisation from briefing/UAT through to launch, managing development agency and external partners., • Oversee SEO, CMS content, and Shopify ecosystem optimisation (apps, subscriptions, personalisation) to improve site performance, customer experience, and loyalty. REQUIREMENTS: • 5+ years’ experience in ecommerce or digital trading, ideally within beauty, fashion, or luxury., • Strong commercial mindset with proven experience driving online revenue growth and conversion optimisation., • Significant knowledge managing and optimising Shopify-based ecommerce platforms., • Strong understanding of UX/CRO principles and customer journey optimisation., • Experience working with and managing external agencies (development, SEO, CRO)., • Proven ability to drive both customer acquisition and retention strategies. Technical & Platform Experience (Preferred): • Shopify, • Klaviyo (Email CRM), • Attentive (SMS), • Recharge (Subscriptions), • Justuno / Octane (onsite optimisation & personalisation tools), • Google Analytics and reporting tools Culture & Benefits: Everything we do at 111SKIN is to help people. From giving customers the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are. As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include: • Flexible working arrangement (3 days in our Central London office), • 4pm Friday finish and summer hours during July & August with a 2pm Friday finish, • 3 extra days of paid holiday during the festive period, • Religious holiday swaps, • 3 free 111SKIN products per month, • 85% employee discount on additional 111SKIN products, • 1 complimentary 111CRYO/Heat session per week, • 50% discount on non-surgical treatments at 111 Harley Street, • Expenses towards eye tests, • Bike2work scheme, • 2 weeks of compassionate leave, • IVF support At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.

Senior Paid Social Account Manager Remote (UK-based) Join a remote, high-performing digital agency. This is a pure paid social role, with a strong e-commerce focus, working across a small number of premium brands. This is a hands-on paid social role (Meta + TikTok), but with a clear expectation that you think full funnel. You’ll be involved in strategy, execution, and performance analysis, while also contributing to creative direction and campaign thinking. We are looking for someone with excellent technical and account management experience. They’re looking for someone who can bring energy to calls, build trust quickly, and confidently lead conversations. You’ll be supported by a Director of Paid Media and Head of Paid Media, alongside juniors and specialists, but expected to take real ownership of your accounts. Experience running paid social campaigns (Meta essential, TikTok required) – Recent, hands-on experience with e-commerce brands Background in fashion, beauty, home, or other premium/luxury products is highly preferred – Agency experience, ideally within a smaller or boutique setup – Comfortable managing both smaller and large-scale budgets – Strong client-facing skills – able to lead calls, communicate clearly, and build trust– Working with High level of autonomy – Low account load compared to most agencies – Flexible working style, including freelance support where needed Benefits include: Team trips 2–3 times per home office setup budget

Are you a retail manager who is passionate about people, beauty trends and creating an excellent shopping experience for all our customers, that we are looking for? This role is a great opportunity for someone ready for a new challenge and is looking for a senior role in a business on an exciting journey! About the role. Our Divisional Sales Managers lead a team of Sales Managers to drive customer experience, retail, and operational standards across their departments. As part of the senior retail leadership team, you will not only lead, develop and inspire your division, but also the wider store, championing initiatives across services, operations, and wellbeing. You will provide strong leadership to your team, ensuring every colleague lives our Fenwick Values, and people development plans are in place to deliver strategic goals. You’ll be working with various stakeholders across the business to enhance and ensure the highest quality customer service experience, improve sales through making commercial decisions, stock levels and share feedback in response to product edit and visual campaigns. This is a truly exciting and integral role to our business. The successful candidate will work with the Store Director to ensure Fenwick continues to innovate and be a market leader within retail by developing future business, influencing decisions, implementing strategies, and inspiring your teams to achieve these. About the candidate. We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿ • A natural leader and role-model who thrives in a fast-paced environment, • Experience of coaching, developing and leading a team of managers, • Ability to work collaboratively and build relationships, • A strong team player with a wider management team, • Innate attention to detail and the ability to make commercial decisions, • Engaging with the ability to influence multiple stakeholders across various functions, • An experienced professional who is adaptable, approachable and resilient, • Current and relevant product knowledge and market awareness About Fenwick. Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us. We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach. We offer a competitive salary and benefits package including: • 25% Colleague Discount (across most areas), • 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues), • Birthday day - 1 additional day off in the month of your birthday, • Holiday Purchase Scheme option to buy up to 5 days leave, • WeCare a 24/7 online GP, mental health support service, get fit programme and more., • Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities, • Pension scheme

We are partnering with a fast growing, highly respected Beauty and Cosmetics brand that has built a strong presence across the UK retail market. Known for their innovative products, strong retailer partnerships, and ambitious growth plans, they are now looking for an experienced National Account Manager to join their commercial team and help drive continued success across key retail accounts. SALARY: £55,000 - £65,000 (depending on experience) + Bonus + Hybrid Working LOCATION: London – Hybrid (2 days in the office, 3 days working from home or Remote for the right person) THE ROLE This is an exciting opportunity for an experienced National Account Manager to take ownership of key UK retail accounts within the beauty and wellness space. Working closely with senior leadership and internal teams, your main focus will be driving growth across major national retailers while strengthening long term commercial partnerships. WHAT YOU WILL ACTUALLY BE DOING: • Account Management: Managing and growing key national retail accounts including retailers such as Boots, Superdrug, Tesco, Asda, or similar major UK accounts., • Commercial Strategy: Building and delivering joint business plans that drive sales growth, profitability, and increased brand presence across your accounts., • Relationship Building: Developing strong relationships with key retail buyers and stakeholders, becoming a trusted commercial partner to your customers., • Sales Analysis & Forecasting: Monitoring sales performance, analysing market trends and retailer data, and identifying opportunities for growth and improvement., • Promotions & Launches: Leading promotional planning, new product launches, and trade marketing activity to maximise visibility and sell through., • Cross Functional Collaboration: Working closely with marketing, supply chain, finance, and senior leadership teams to ensure successful execution across all retail activity., • Negotiation: Managing commercial negotiations including pricing, promotions, forecasting, and annual trading agreements. WHAT WE ARE LOOKING FOR: • Previous experience as a National Account Manager or Senior Account Manager within the beauty, skincare, cosmetics, personal care, or wellness industry., • Strong experience managing major UK retail accounts such as Boots, Superdrug, Tesco, Asda, or similar large scale national retailers., • A strong commercial mindset with a proven track record of driving sales growth and building successful retail partnerships., • Excellent relationship building and communication skills with the ability to influence at all levels., • Highly organised, analytical, and commercially driven with strong attention to detail., • Someone proactive, ambitious, and passionate about the beauty and wellness industry., • Experience working within a fast paced, entrepreneurial, or high growth brand environment would be highly advantageous. If you are an experienced commercial professional looking for your next exciting opportunity within the beauty and wellness space, we would love to hear from you.

🌿 Your role & impact We are looking for a part-time Sales Advisor to join our team in our first London boutique in Westfield White City, for 2 days a week. You will be a true brand ambassador. You'll inspire and empower every customer, creating unforgettable experiences, whilst contributing to the store's commercial success. 🌱 Key Responsibilities will include: Deliver exceptional services and drive sales • Greet every customer warmly and offer tailored product advice, • share expert knowledge of our natural products and introduce new products, • Build strong customer relationships and promote our loyalty programme, • Contribute to store performance by achieving KPIs through excellent customer service, product knowledge, and active selling. Support store excellence • Host engaging demos and maintain high standards in presentation and cleanliness, • Ensure the shop floor is well-stocked and visually aligned with our brand Be a team player • Collaborate with colleagues, share insights, and contribute to team success, • Take part in training and support stock management and loss prevention, • Ensure the stores general cleanliness is always upheld What we're looking for • A passion for natural beauty, wellness, and helping people feel their best, • Previous experience in retail or hospitality, ideally with a track record of meeting sales targets, • experience in beauty or skincare, • excellent communication skills and confidence in making product recommendations, • A results-driven mindset with strong attention to detail, • Team spirit, flexibility, and a proactive attitude, • Availability to work varied hours, including weekends and peak periods Benefits • Discounts on Aroma-Zone products, • Discretionary bonus & commission schemes, • Company Pension scheme ✨ Why join Aroma-Zone? This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness. At Aroma-Zone, we believe diverse perspectives make us stronger and are committed to fostering an inclusive environment where everyone can thrive.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Maintain a deep understanding of the product portfolio. Operational Excellence: • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Monitor and report on sales performance, customer feedback, and market trends. Brand Representation: • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Job Title: TikTok Shop Executive, Full-Time, Permanent Location: North London (Hybrid - 2 days in office, Tuesdays and Thursdays) About Us Established in 2009, HSNF has grown into one of the UK’s fastest-growing beauty companies - a multi-brand beauty group with a portfolio of five market-leading personal care and beauty brands: Mylee, Pai Skincare, PraNaturals, Pipkin and Magnitone. We live and breathe beauty trends, from top to toe. Born out of our roots in professional salons, our professional-quality products have been loved by customers and used by professionals across the UK and Europe for over 15 years. Today, our brands sell through marketplace, DTC, and retail channels, with a range of #1 best-sellers across the nailcare and waxing categories. We never stop hunting for the next trend - or finding ways to make our products even better. The Role We are hiring a TikTok Shop Executive to take ownership of our TikTok Shop channel and scale it into one of HSNF's largest revenue and acquisition engines. The role focuses on Mylee as the main brand (in the UK and soon the EU), alongside Pai Skincare and Magnitone. TikTok Shop is already our fastest-growing channel, and with several new market expansions launching in the next 6 months and ambitious growth targets ahead, this is one of the most exciting commercial openings in the business. You will be leading a fast-scaling, high-visibility part of HSNF as it really takes off. This is not traditional influencer marketing - it is performance-first, commercially focused, and accountable to revenue targets. You will not be executing day-to-day content yourself - this is the role of our Social Media team. Instead, you will lead and manage our TikTok Shop agency partner, who handles all parts of the account: TikTok Shop operations, paid ads, Lives, and the affiliate / creator programme. Your job is to set the strategy, brief the agency, hold them accountable to KPIs, and continuously push for stronger performance against GMV, CPA, ROAS and contribution margin. We want someone hungry, proactive, and commercially-minded - unafraid to take ownership and turn ambition into measurable revenue. You will run TikTok Shop like a mini business inside the company, with real autonomy and meaningful budget behind you. You will also work cross-functionally with our brand, ecommerce, and creative teams, and be the internal expert and advocate for TikTok Shop at HSNF. This role reports directly to our Head of Marketplaces. Please note: This is a commercial and operational role focused on revenue, channel performance, and agency management. It is not a content creation, organic TikTok, or a influencer marketing role. Key Responsibilities • 50% - Agency Management & Channel Ownership: Lead our TikTok Shop agency, who runs all aspects of the account (Shop, Ads, Lives, Affiliates). Brief them tightly, set weekly KPIs, and push for relentless improvement on GMV, CPA, ROAS, and contribution margin. Step in to resolve operational issues as they arise, keeping the channel running smoothly day-to-day., • 25% - Strategy & Growth Planning: Build and own the TikTok Shop strategy across Mylee, Pai and Magnitone. Plan promotional calendars, forecast GMV, set targets, and identify new growth levers - creator partnerships, format tests, new product launches, and new market entries., • 15% - Performance Analysis & Iteration: Track GMV, ROAS, contribution margin, and content performance. Double down on what is working, kill what is not, and continuously sharpen the playbook with the agency., • 10% - Cross-functional Collaboration: Partner with brand, ecommerce, and creative teams to align TikTok Shop activity with each brand's wider strategy and ensure consistency across channels. You Will Likely Thrive Here If You • Are passionate about social ecommerce and excited by where TikTok Shop is heading, • Are proactive, always looking for new opportunities for the business, • Can dig deep into performance data, draw conclusions and devise a strategy, • Think like a performance marketer - fluent in GMV, ROAS, CPA, and contribution margin, • Have 2+ years of hands-on TikTok Shop experience with a track record of driving GMV and scaling sales, • Are confident managing agencies or external partners, and holding them accountable to commercial KPIs, • Have built or managed large creator communities or affiliate programmes Extra Credit For • Beauty, personal care, or wider FMCG / DTC experience, • Experience working closely with paid social or performance media teams, • International or multi-market TikTok Shop experience, • Hands-on experience with Shopify or DTC commerce stacks Benefits • Competitive salary with performance-based bonuses., • 31 days of annual leave (inclusive of bank holidays), increasing with service up to 36 days., • Birthday Day Off, • Hybrid working: 2 mandatory in-office days in Muswell Hill (Tuesday/Thursday) and 3 remote days., • Complimentary products and exclusive brand discounts., • Complimentary snacks and drinks in the office., • Access to weekly group PT sessions and a 24-hour Employee Assistance Program (EAP)., • Regular team socials and a collaborative office environment, • Volunteer Days For London office based employees: you must have the right to work in the UK to be considered.

About This Works This Works create effective, trusted sleep, stress and skin solutions that improve people's lives and wellbeing. An award-winning brand founded in 2004 that understands the universal need to restore nervous system regulation at all ages and life stages. Every product is proven to work in scientific studies to help create lasting change. Our products combine functional fragrances, circadian science and sensorial rituals to help shift the body from heightened stress states into restorative recovery modes. We are recognised globally as leaders in sleep and bodycare and as emerging innovators in neuro-cosmetics and nervous system wellness. Our brand is built on scientific credibility, efficacy, inclusivity and conscious formulation principles. The Opportunity We are seeking an ambitious and commercially driven Senior International Account Manager to accelerate growth across our global distributor network and strategic export markets. This role will manage and grow distributor and selected retail partnerships across North America, Europe, Asia and China, while also identifying and onboarding new international partners in priority territories. The successful candidate will combine strong commercial acumen with operational excellence and international relationship management experience. They must be confident navigating cultural nuances, distributor dynamics, retailer expectations and market complexities across multiple global regions. This is a highly collaborative role requiring close partnership with Marketing, Supply Chain, Finance, Regulatory and Product teams to deliver sustainable, profitable international growth. Sales Responsibilities: International Distributor and Retail Account Management ·Act as the lead commercial contact for international distributors and selected retail partners across the USA, Europe, Asia and China. ·Build strong, strategic relationships with distributors, retailers and regional stakeholders to drive sustainable long-term growth. ·Develop and execute joint business plans aligned to company revenue, profitability and brand objectives. ·Lead annual commercial negotiations including targets, margin management, promotional investment and growth initiatives. ·Conduct regular business reviews, performance analysis and growth planning with partners. Global Growth & Strategic Sales Planning ·Identify, evaluate and onboard new distributors and strategic retail partners within priority and emerging international markets. ·Assess market opportunities, route-to-market strategies and commercial viability across diverse international regions. ·Support distributor selection, contract negotiations and onboarding processes in partnership with senior leadership. ·Contribute to building scalable frameworks for international growth and distributor management. Sales & Revenue Growth · Deliver revenue and profitability targets across international territories. · Analyse sales performance, market trends and competitor activity to identify growth opportunities. · Partner with distributors and retailers to optimise assortments, pricing strategies, launch plans and promotional calendars. ·Support retail expansion opportunities across premium beauty, wellness, pharmacy, travel retail and e-commerce channels. ·Collaborate on strategies to scale international business from challenger brand to globally recognised premium wellness brand. International Market, Regulatory & Operational Coordination ·Work cross-functionally to ensure successful execution of launches, forecasts and supply planning. ·Maintain awareness of international regulatory and compliance requirements, particularly across the USA, EU, China and Asian markets. ·Support distributors with local market activation, retailer presentations, education and brand positioning. ·Ensure brand consistency while adapting approaches appropriately for regional market and cultural needs. ·Support cross-border e-commerce opportunities and evolving international channel strategies where relevant Forecasting, Reporting & Financial Management ·Own distributor forecasting, budgeting and sales tracking processes. ·Deliver accurate revenue forecasts and contribute to annual planning cycles. ·Monitor ROI across promotional and marketing investments. ·Produce regular commercial reporting, insights and recommendations for senior leadership. ·Support line-level forecasting and international demand planning. Skills & Experience Required ·Minimum 5 years of experience in international account management, with proven track record of managing distributor relationships across global regions including North America, Europe and Asia within beauty, wellness, skincare or premium consumer brands. ·Educated to degree level or equivalent. ·Strong understanding of international retail environments, distributor models and export market dynamics. ·Experience working with culturally diverse partners and navigating international business practices. ·Knowledge of cross-border e-commerce and Asian market dynamics advantageous. ·Commercially driven with strong analytical and financial planning skills. ·Experience in forecasting, budgeting, promotional planning and P&L; management. ·Demonstrated ability to identify and secure new international business opportunities. ·Excellent negotiation, presentation and relationship management skills. ·Highly organised with the ability to manage multiple markets and priorities simultaneously. ·Collaborative, entrepreneurial and proactive mindset aligned with This Works brand values. ·Advanced proficiency in Microsoft Excel, PowerPoint and commercial reporting tools. ·Fluent English required; Mandarin or additional European/Asian languages advantageous. ·Willingness to travel internationally as required. Benefits: ·Opportunity to join a growing, science-led wellness brand. ·Competitive salary and performance-based bonus. ·Exposure to international markets and strategic global partnerships. ·Pension scheme. ·Employee product discount and quarterly product allocation. ·Private healthcare ·Birthday day off ·Hybrid working pattern with three days per week in the office.

Senior eCommerce Lead Salary: Up to £100,000 base salary + bonus and benefits Location: London / South-East, hybrid working (3 days in office, 2 WFH) Permanent role THE OPPORTUNITY We are partnering with a fast-growing, dynamic premium beauty brand to find an ambitious and charismatic Senior eCommerce Lead. This is a brilliant opportunity to make a real mark, supporting the UK's continued growth as a digital-first eCommerce business across a multichannel retail landscape. Whether you're a high-performing senior eCommerce Manager or an eCommerce Lead ready to step up, or you're already operating at Head of eCommerce level and looking for your next high-impact challenge, this role offers genuine scope to shape strategy, build relationships with the UK's most important digital retailers, and drive accelerated growth in a brand that's genuinely going places. The successful candidate will create, direct and implement the eCommerce strategy across all Omnichannel and Pure Play Retailers (excluding Amazon) to deliver accelerated growth in line with the wider brand and business vision. KEY RESPONSIBILITIES Senior eCommerce Lead • Working closely with the wider eCommerce and commercial team, develop and lead the UK eCommerce strategy outside of Amazon, in alignment with overall business objectives, • Formulate plans and build direct relationships with the key Pure Play and Omnichannel retailers in the UK, to deliver accelerated growth and online market share gain, • Build and champion a culture of eCommerce excellence, improving online performance across all accounts, • Use data-driven insights to inform decision-making and ensure continuous improvement, • Define KPIs to track the success and ROI of eCommerce growth initiatives, • Manage the communication of all eCommerce goals, progress and outcomes to key business stakeholders, • Collaborate with leaders to embed digital-first thinking into the business strategy, sharing learnings with the wider team, • Continuously benchmark performance against market and competitive trends, ensuring the business remains ahead SKILLS AND EXPERIENCE We'd love to hear from talented eCommerce leaders coming from FMCG, Consumer Products, Fashion, Beauty, Retail or Digital Marketing Agencies. You'll bring: • Proven experience building and scaling eCommerce within Omnichannel and Pure Play Retail environments, • A strong track record of delivering accelerated online growth, • A delivery-focused, strategic mindset, • Strong analytical skills and a genuinely data-driven approach, • The ability to influence, inspire and upskill teams as a leader, • Excellent communication and presentation skills, • An understanding of quality and how to drive and protect a premium mass brand WHO YOU ARE You're driven, dynamic and a brilliant communicator. You're collaborative by nature, a real team player, and you lead with low ego and high impact. You thrive in fast-paced, ambitious environments and you're energised by the chance to build something exceptional. HOW TO APPLY To apply, please submit your CV via LinkedIn. Suzie Walker Executive Search is a firm of specialist headhunters with an expert team recruiting senior interim and permanent senior leaders for B2B and B2C marketing and digital/tech roles in FTSE 350 and private equity-backed companies. _

Senior National Account Manager - FMCG Blue Chip • Salary - £60,000-£70,000, • Car Allowance - £7,000, • Bonus, • Private health care, • Pension, • Denplan, • South East based with hybrid working 2 days in office About the business ECW Search are absolutely delighted to announce we are working with one of the worlds leading FMCG Blue Chips & one of the top 20 most reputable businesses on the planet. A multi billion pound giant across multiple categories, with cutting edge household brand names and a reputation for being one of the best companies to work for in the world. You will be part of a business that values its people. Somewhere that invests in each person significantly in personal growth inside and outside of the workplace. They boast one of the best L&D models in the industry you will have full access to. The progression here is fantastic with options to move up but also cross functionally, incorporating, MS&P, International, Category Management, Trade Marketing or Brand. NPD, is amazing and the product portfolio spans all ages, across, personal care, beauty, health & hygiene making a difference to peoples lives across the globe every single day. There are not many better places to work & this is a place to be proud of in those conversation with your friends and family. The Role This is an all-encompassing strategic Grocery commercial account role in this dynamic and world leading business. With responsibility for full P&L c.£40million, JBP responsibility and plenty of scope over the coming 12-18 months to grow the category you are responsible for, in line with the EMEA channel strategy. You will report directly to the Channel Sales Lead for UK & Ire who is one of the best mentors in this business. Being a top tier customer you will work closely with the marketing, NPD & operations functions to develop best in class category growth decisions & channel strategy. To highlight; • Customers – Grocery top 4 - likely Tesco, • Full strategic responsibility for your category, • Full management of P&L, • Close cross functional work with Marketing, NPD & Ops teams, • Plenty of opportunity for growth - your career journey here is second to none About You To be successful we need a passionate team player who exudes positivity and is driven to achieve. This is a business focused on strong values and sustained growth so the focus on doing the right thing is a must. You will already have a strong background in large, branded consumer business and have experienced multiple rotations on top 4 grocery customers. Big branded FMCG business experience is essential here due to the nature of the category insight 4Ps customer modelling customer strategy. If you have strong analytical, commercial or MS&P skills this will be hugely beneficial for this as you will be tasked with managing multiple complex but exciting NPD launches and a strong growth agenda. • FMCG big business or large branded training background, • Top 5 Grocery retail experience, • Experience of food & beverages or consumer products is essential, • High drive and ambition led mindset, • Strong relationship skills, both internally and externally, • Analytical & project management experience This is a world class business with multiple category leading brands & the an industry leading L&D programme what Is not to like?! Get in touch for more info contact@ecwsearch or on 0207 4594877.

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

We’re hiring an Business Development Manager to work in our portfolio of Pharmacy, Healthcare, Beauty and professional media brands including Pharmacy Magazine, Training Matters, P3 Pharmacy, Independent Community Pharmacist, Counter Intelligence Plus, Beauty Magazine, and our events, awards and partnership platforms. This isn’t just about selling pages in a magazine or advertising online. It’s about helping brands reach the people who matter pharmacists, pharmacy teams, healthcare professionals, pharmacy owners, buyers, suppliers, manufacturers and decision-makers across one of the most important healthcare markets in the UK. The role You’ll sell across print, digital, content partnerships, newsletters, events, awards sponsorship, data-led campaigns and cross-title commercial packages. You’ll build relationships with OTC manufacturers, pharma companies, beauty and wellness brands, wholesalers, technology providers, training partners, professional services firms and healthcare suppliers who all need to reach CIG’s audiences. You won’t be limited to one product, one audience or one route to market. You’ll have the full CIG ecosystem to work with. Why this isn’t a normal sales job Our audiences don’t just glance at our content they use it. They use it to train teams, understand products, follow industry change, enter awards, attend events, build businesses and make better commercial decisions. CIG sits at the heart of pharmacy, healthcare and beauty communications. We connect brands with the people who influence what gets stocked, recommended, prescribed, purchased and trusted. That’s what you’ll be selling. Not just space. Not just impressions but Influence. What you’ll get • A broad portfolio of established, respected media brands, • The chance to sell across magazines, digital, training, events, awards and partnerships, • Real autonomy to build your patch and shape your own pipeline, • Direct access to senior decision-makers across healthcare, pharmacy, beauty and FMCG, • A business with deep sector knowledge, strong editorial authority and genuine commercial ambition, • Support from experienced colleagues who understand both media and the markets we serve What we need • Someone who picks up the phone, opens doors, walks into meetings with a point of view and doesn’t wait to be told what to sell, • You’ll need to be commercially sharp, curious, resilient and confident enough to challenge clients with ideas that help them sell more, communicate better and reach the right people, • Experience in healthcare, pharma, beauty, wellness, media or B2B sales would be valuable. But we’d also like to meet a brilliant seller from another sector who learns fast Skills and Qualifications: • Proven track record in sales and target achievement., • Exceptional communication and negotiation abilities., • Ability to work independently and as part of a cross-functional team., • Familiarity with production processes and advertising best practices., • Demonstrate a structured approach to sales maintaining and growing sales strategy and tactics., • Good digital awareness Benefits: • Up to £50k salary and uncapped commission, • Opportunity to make a significant impact in a growing company, • Be part of a team dedicated to excellence in healthcare and events communications and beyond Job Type: Full-time Location: Office-based in Central London at our Regent Street HQ If you’re reading this thinking, that sounds like me then now’s the time to get in touch. Apply now or message me directly.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

📍 Dublin / London £40,000 pa + bonus | Start: 2 months pre-launch This is the role you’ve been waiting for. MEND is an autoimmune skin wellness brand about to launch across the UK and Ireland. We’re not entering the beauty industry quietly. We’re here to disrupt it. And we need someone brilliant to help us do it. We’re looking for a Brand & Retail Manager who thinks like a founder, moves like an operator, and knows this industry cold. Someone who doesn’t just want a seat at the table but wants to build the table. This role has a clear trajectory to COO as the brand scales. This is not a maintenance role. This is a build. You’ll own the full ecosystem from day one. • Ecommerce. Retail., • Logistics., • Community., • Brand., • The initial route to market is TikTok Shop, Amazon, and our own website, with retail partnerships to follow across the UK and Irish markets. You’ll be the person making sure every moving part is connected, accountable, and flying., • You’ll set up supply chain from scratch. Warehousing. Cost management. Sourcing. Procurement. You’ll build and lead a team., • You’ll hit revenue targets and milestones., • You’ll host community events and nurture the kind of brand loyalty that turns customers into advocates., • You’ll drive a five star consumer experience at every single touchpoint., • You’ll also need to understand the legal and regulatory landscape and be ready to support fundraising prep as we scale. Three hero products. Branding done. Credibility established. Now we need the person who makes it real. Who you are: • You’re a multitasker who thrives in a start up environment. Self sufficient. Accountable. Obsessively organised with an eye across every aspect of the business., • You’ve ideally built or launched your own brand, or you’ve been deep inside a start up where you had to wear every hat., • You come from a beauty or skincare background. Experience in wellness, eczema, psoriasis, or the global skin conditions space is a huge plus., • You understand what it means to launch a brand in the UK and Ireland with a global mindset from day one., • You have at least five years of operational experience in beauty or wellness., • You’ve worked with or alongside brands like Charlotte Tilbury, REFY, The Ordinary, or similar., • You’re not an account manager. You’re a retail and operations leader with serious industry connections., • You’re based in or between Dublin and London., • You understand both the UK and Irish markets and ideally work in one while knowing the other well. What we offer: • A £40K base with bonus., • A genuine founding role in a brand with global ambition., • A clear path to COO., • And the chance to be part of something extraordinary from the very beginning. You won’t be joining a machine. You’ll be building one. The process: Application review → phone screen → written assessment (case study and personal statement) → first interview → panel interview → references → offer. The written assessment asks you to tackle a real brief: getting MEND into key retailers or developing a launch strategy. We want to see how you think, not just what you’ve done. If you’ve been waiting for the right brand to go all in on, this is it. • Apply now with your CV and cover letter.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: A dynamic role combining commercial, strategic, and relationship-focused responsibilities. No two days are the same, you’ll balance revenue-driven activity, supplier engagement, reporting, and internal collaboration to support the growth of the Insights and Retail Media function. Key Responsibilities: We are looking for a Partnerships Executive – Insights & Retail Media to support the commercialisation growth of our Insights and Retail Media. This role will play a key part in driving revenue, managing supplier relationships, and commercialising data-led solutions across our intelligence platforms and bespoke insight projects. You will report to the Commercial Strategy & Partnerships Manager (Insights & Retail Media) to support administrative processes, develop and manage the commercial pipeline, identify opportunities, and help deliver against ambitious income targets. Support revenue growth across Insights and Retail Media through effective pipeline management and supplier engagement Assist in managing commercial opportunities from initial conversation through to delivery Maintain accurate reporting and financial processes, including invoicing and budget tracking Support onboarding and delivery of data platforms Work cross-functionally with internal teams to ensure effective execution of projects Use data and reporting to identify opportunities, risks, and performance trends Build and maintain strong supplier relationships, ensuring a high standard of delivery Contribute to process improvements and operational efficiency This job is a good fit for you if you; Have 1–3 years’ experience in sales, account management, partnerships, or a related commercial role Are looking to step into a more revenue-driven, commercial position Want to develop negotiation, client ownership, and commercial strategy skills Have an interest in Insights and Retail Media (experience in retail, FMCG, data, or media is beneficial but not essential) Are comfortable working with clients and contributing to revenue targets and growth What you’ll need: A strong commercial mindset with an interest in revenue and growth Confidence working with data, reporting, and performance metrics Ability to support pricing, pipeline management, and opportunity identification Excellent time management in meeting deadlines and prioritising follow-up actions. Excellent communication and stakeholder management skills Strong organisation and attention to detail A proactive, ownership-driven approach to work Ability to operate in a fast-paced, evolving environment and manage multiple priorities A solution-oriented mindset with a willingness to learn and develop” 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support, • Come and be part of something special! 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

🌿 Your role & impact We are looking for a full-time Store Supervisor to join our team in our first London boutique in Westfield White City. The Store Supervisor / Key Holder plays a critical role in the day to day leadership of the Aroma-Zone store. Acting as a role model on the shop floor, they support the Store Manager in delivering an exceptional customer experience, driving commercial performance, and ensuring operational excellence. This role carries responsibility for opening and closing the store and supporting the team during trading hours. You role model Aroma-Zone's S-CARE values every day creating a warm, empowering, humble and service led culture where every customer feels seen and every team member feels supported. As a frontline leader, you help build a positive, inclusive environment rooted in care, transparency, learning and wellbeing. Customer Experience & Brand Ambassadorship • Deliver an outstanding, warm and educational customer experience at all times, • Act as a true Aroma-Zone brand ambassador, confidently explaining ingredients, routine and benefits, • Support the team in offering personalised advice and building trust with customers Team Support & Leadership • Support the Store Manager in motivating, coaching and developing the store team, • Lead shifts with confidence, setting the pace and energy of the shop floor, • Support onboarding and training of new team members, particularly on product knowledge and routines, • Act as a first point of contact for the new team during shifts, resolving issues with professionalism and care Commercial Performance • Support the achievement of store KPIs including sales, ATV, UPT, CRM and conversion, • Actively encourage selling of routines, hero products and seasonal launches, • Identify opportunities to improve performance and feedback insights to the Store Manager, • Support in-store events, workshops and brand activations Operations & Key Holder Responsibilities • Open and close the store in line with company procedures, • Ensure cash handling, till operations and end of day processes are followed accurately, • Support stock management including deliveries, replenishment and stock accuracy, • Ensure health & safety, security and operational standards are maintained at all times Communication & Collaboration • Ensure clear communication between store team and management, • Cascade key messages, promotions and new product information to the team, • Provide regular feedback on customer insights, product feedback and team needs 🌱 Your strengths • Previous retail experience in a supervisory or senior sales role, ideally within beauty, wellness, or premium retail, • Strong operational and organisational skills - you love keeping things running like clockwork, • Confidence in cash handling, stock control and health & safety practices, • Ability to lead by example and motivate a diverse team, • A commercial mindset - you understand how operations impact sales and service, • Excellent problem-solving skills and calmness under pressure, • Confident using Excel, • Service-minded with excellent communication skills, • Customer focused and satisfaction driven in every interaction, • Flexible and adaptable, always ready to meet evolving store needs Benefits • Discounts on Aroma-Zone products, • Discretionary bonus & commission schemes, • Company Pension scheme ✨ Why join Aroma-Zone? This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness. At Aroma-Zone, we believe diverse perspectives make us stronger and are committed to fostering an inclusive environment where everyone can thrive.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Looking to build your career in a fast-paced, creative environment? At Matrix, we’ve got an exciting opportunity for a highly organised and proactive Sales Administrator to join our UK team. You’ll play a key role in supporting our Exclusive Brand and Private Label department, helping bring products to life across the Beauty, Wellness and Lifestyle categories. Sitting within the Sales team, you’ll be at the heart of project coordination - working closely with Product Managers, Supply Chain, and Sourcing to keep everything running smoothly from concept to delivery. If you love organisation, enjoy working with data, and want to be part of a collaborative, high-energy team - this could be a great fit. What you’ll be doing • Supporting projects from initial brief through to final delivery, • Managing and tracking purchase orders, costings, and product information, • Preparing engaging presentations using sales data, trends, and insights, • Analysing weekly sales reports to spot performance trends and opportunities, • Conducting market and competitor research, including trend and social analysis, • Coordinating meetings, tracking actions, and ensuring follow-ups are delivered, • Supporting internal processes, including Gate meetings and project tracking, • Helping manage timelines and key milestones alongside cross-functional teams, • Maintaining accurate systems, files, templates, and process documentation, • Acting as a key link between Sales and other departments, • Supporting onboarding for new clients and ad-hoc Sales Ops tasks What we’re looking for • Highly organised with excellent attention to detail, • Proactive and able to juggle multiple priorities in a fast-paced environment, • Confident communicator who enjoys working across teams, • Analytical mindset with strong Excel skills, • Previous experience in an admin, coordination, or sales support role, • Interest in Beauty, Wellness, or Lifestyle, • Experience in beauty? That’s a bonus Life at Matrix Our culture is built around people who bring Drive, Curiosity, Ownership, and strong relationships to everything they do. We’re big on recognising great work and creating an environment where people can thrive. Here’s a taste of what you’ll get: • Unlimited holiday, • Flexible working, • Regular team events & socials, • Private medical insurance, • Pension scheme, • Cycle to Work scheme Matrix is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workplace where everyone can do their best work.

Company Description BLACKLINE is an exclusive private membership platform designed to provide an exceptional experience in aesthetics, wellness, fitness, and personal care across London. We pride ourselves on a meticulously curated network of top-tier operators to meet members' high standards. With a focus on personalized attention, BLACKLINE offers a seamless and bespoke experience. Membership is granted selectively, catering to individuals who value excellence and exclusivity. 🧠 Technical Co-Founder / CTO — BLACKLINE Overview BLACKLINE is a private, invite-only membership across London focused on health, beauty, and personal care. We are building a concierge layer powered by AI — designed to handle booking, coordination, and member preferences across messaging and voice, with the standard and discretion expected of a private members’ network. This is not a typical startup role. We are building infrastructure for experience, not a product for scale. ⸻ What You’ll Build You will architect and ship the BLACKLINE Concierge Agent, operating across: 1. WhatsApp (Primary Interface) • Natural conversation handling (LLM-driven), • Booking coordination with providers, • Memory of member preferences, • Context-aware responses (time, location, history) 1. Voice (Phone Concierge) • Real-time conversational agent, • Natural, human-like voice (e.g. ElevenLabs or equivalent), • Call handling (inbound + outbound), • Seamless escalation to human when required 1. Backend Intelligence Layer • User profiles + preference memory, • Provider availability + scheduling logic, • Workflow orchestration (requests → bookings → confirmations), • CRM integration ⸻ Core Responsibilities • Design and build the end-to-end AI concierge system, • Select and integrate LLMs, voice models, and orchestration frameworks, • Build WhatsApp automation (e.g. via Twilio, Meta APIs, or equivalent), • Implement real-time voice pipeline (speech-to-text → reasoning → text-to-speech), • Ensure low latency and high reliability, • Maintain strict data privacy and security standards, • Define architecture that scales without degrading experience ⸻ Technical Requirements You should have strong hands-on experience in: AI / LLM Systems • Prompt engineering + agent design, • Tool use / function calling, • Memory systems (vector DBs, session memory), • Multi-step workflow orchestration Voice Systems • Real-time speech pipelines (STT / TTS), • Latency optimisation for conversational flow, • Experience with providers like ElevenLabs or similar Messaging Infrastructure • WhatsApp API integrations, • Event-driven systems, • Webhooks and async processing Backend Engineering • Node.js / Python (preferred), • API design, • Database design (relational + vector), • Cloud infrastructure (AWS / GCP) ⸻ What We Care About (More Than Stack) • You ship fast — not just design systems, • You understand user experience in conversation, not just code, • You can balance automation vs human touch, • You care about detail, tone, and discretion This is not: • a chatbot, • a support tool, • a generic AI assistant It must feel like: 👉 a private concierge that already knows the member ⸻ Nice to Have • Experience building AI agents in production, • Experience with booking / scheduling systems, • Familiarity with CRM tools (HubSpot, custom pipelines), • Background in high-end consumer or service experiences ⸻ Stage & Commitment • Early-stage / pre-scale, • Building MVP → live concierge → refined system, • Equity-based co-founder role, • London-based preferred (not mandatory) ⸻ What Success Looks Like • A member can message or call BLACKLINE, • Make a request in natural language, • Have it handled seamlessly end-to-end No friction. No repetition. No drop in standard. ⸻ Why This Matters Most AI products optimise for efficiency. We’re optimising for: • trust, • consistency, • experience If you get this right, you’re not building a feature — • you’re building the operating system of the brand.

ABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. To learn more about SHEIN, visit www.sheingroup.com. Position Summary This is an exciting opportunity for an experienced legal operations professional to take on a strategic role within SHEIN’s international legal function. This role is designed for someone with strong legal, operational, and project management capabilities who is passionate about building and scaling a modern, technology-enabled legal team within a fast-growing international business. The Legal Operations Lead will play a critical role in driving operational excellence across SHEIN’s international legal teams by designing and implementing scalable processes, improving legal service delivery, supporting legal technology and innovation initiatives, enhancing knowledge infrastructure, and strengthening cross-functional coordination across jurisdictions. The successful candidate must be highly commercial, operationally sophisticated, enthusiastic about process efficiency and innovation, comfortable navigating complexity, and able to work effectively across international and cross-cultural teams in a fast-paced environment. Responsibilities • Work closely with the Group’s legal leadership team to develop and implement agile, scalable, and coherent legal operations strategies, processes, and practices that improve efficiency, consistency, and performance globally., • Lead process mapping, workflow optimisation, and continuous improvement initiatives across legal functions, identifying operational friction points and implementing sustainable solutions., • Serve as a strategic liaison between subject matter experts teams, regional legal teams, and cross-functional stakeholders to ensure operational priorities are aligned with business growth and governance objectives., • Partner with internal technology, IT, security, procurement, and compliance teams to deploy, optimise, and govern legal technology solutions, including contract lifecycle management, automation tools, collaboration platforms, and AI-enabled legal support tools., • Drive adoption of legal innovation initiatives by developing implementation plans, training programmes, workshops, and feedback loops to ensure effective user engagement and measurable operational benefits., • Support international Legal team in developing metrics, dashboards, reporting frameworks, and case studies to track legal team performance, spend management, operational maturity, and strategic value contribution., • Oversee legal knowledge management infrastructure, including templates, playbooks, guidance materials, repositories, and self-service tools to improve scalability and consistency., • Support legal budget management, invoice processing, outside counsel management, vendor coordination, and operational controls to improve cost efficiency and governance., • Coordinate cross-functional legal projects across multiple jurisdictions, ensuring effective communication, execution discipline, and stakeholder management., • Actively identify opportunities to improve legal support models, operational governance, and service delivery capabilities as SHEIN’s business continues to scale globally., • Provide practical support on internal legal operational matters including audits, onboarding, systems administration, and process governance where required. Skills and Qualifications • Minimum of 7+ years of relevant experience in legal operations, legal project management, process improvement, legal technology, or equivalent roles within reputable law firms, multinational corporations, or fast-paced global businesses., • Strong understanding of legal department operational structures, governance frameworks, and best practices for scaling in-house legal teams., • Demonstrated experience in legal technology implementation, optimisation, and stakeholder adoption, including workflow, automation, and AI-driven solutions., • Strong analytical and problem-solving skills, with experience using metrics, KPIs, and reporting frameworks to drive operational decisions., • Experience managing complex, multi-jurisdictional projects with high levels of autonomy, initiative, and accountability., • Excellent communication and stakeholder management skills, with the ability to translate complex operational or legal requirements into practical, actionable business solutions., • Professional proficiency in English is essential; Mandarin proficiency would be highly advantageous given SHEIN’s global operating environment., • Strong commercial awareness, sound judgment, and ability to balance operational efficiency with legal and regulatory governance requirements., • Comfortable operating in fast-paced, evolving environments with strong resilience, adaptability, and execution focus., • Law degree, legal training, or prior in-house legal experience would be advantageous but not essential. Preferred Attributes • Experience within e-commerce, technology, retail, or similarly high-growth international sectors., • Familiarity with legal operations methodologies, knowledge management systems, and continuous improvement frameworks., • Strong interest in legal innovation, responsible AI governance, and building modern legal service delivery models., • Practical, hands-on approach combined with strategic thinking and leadership capability. SHEIN Europe is an equal opportunity employer committed to a diverse workplace environment.

Senior NPD Executive £competitive dependent on experience West London – hybrid (2 days in office p/w) Blush & Bloom are pleased to be partnered with a beauty company who are actively looking to hire a Senior NPD Executive to join their team based in West London. We’re looking for a commercially minded NPD professional with experience in the beauty industry, ideally across colour cosmetics and hybrid products. This role sits at the intersection of product development, project/account management and cross-functional delivery - taking ownership of projects end-to-end and acting as a key point of contact internally and externally. Key Responsibilities: • Take ownership of NPD projects from concept through to launch, managing timelines, deliverables and stakeholder expectations throughout, • Act as a key point of contact between internal teams (Sales, Marketing, Finance) and external partners, ensuring clear communication and alignment at all stages, • Identify market trends, customer needs and commercial opportunities to inform product strategy and pipeline development, • Manage supplier relationships including briefing, development, negotiations and ongoing performance, • Oversee product costings and work closely with Finance to ensure projects are delivered in line with commercial targets and margins, • Coordinate the development process including design, sampling, testing, compliance and production, ensuring deadlines are met, • Work on product briefs, specifications and critical path management (CPA), maintaining visibility across multiple projects, • Support go-to-market activity, collaborating with Sales and Marketing on product positioning, launches, samples and claims, • Monitor product performance post-launch, managing any quality issues, returns or improvements required, • Present regular project updates, providing clear visibility on progress, risks and opportunities Key Requirements: • Strong stakeholder management and communication skills, with the ability to influence both internally and externally, • Highly organised with the ability to manage multiple projects in a fast-paced environment, • Commercially aware, with strong numerical skills and confidence managing costings and budgets, • Proactive, solutions-focused and confident in making decisions, • At least 3 years’ experience within product development, ideally within the beauty industry, • Experience working with suppliers, • Good understanding of ingredients, packaging and regulatory considerations, • Previous experience in a role with ownership of projects and cross-functional coordination

About SHEIN EMEA SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in over 150 countries worldwide. Our EMEA headquarters are in Dublin, and we now operate over 15 offices across the EMEA region. At SHEIN, our mission is to make the beauty of fashion accessible to all. Through our industry-leading, on-demand production model, we support a smarter, more future-ready fashion industry that adapts to the changing needs of our customers. Learn more about SHEIN by following us at https://careers.shein.com/ and https://www.sheingroup.com. Join SHEIN and be the future! Position Summary We are seeking a proactive and highly organised Fashion Ecommerce Casting Agent to manage and execute model casting across SHEIN’s in-house brands. This role requires strong aesthetic perception, confidence on set, and a clear understanding of how different brand identities translate into casting, styling, and model direction. The role combines strategic talent sourcing with hands-on studio and on-set responsibilities, working closely with creative and production teams in a fast-paced ecomm environment. Responsibilities Talent Management & Casting: • Own end-to-end casting for all studio photoshoots, including e-commerce, social content, editorial, and campaign productions., • Develop a strong understanding of SHEIN’s in-house brands and their distinct aesthetics, customer profiles, and casting needs., • Propose relevant models for each brand on an ongoing basis., • Source, scout, and maintain a diverse and continuously evolving pool of model talent., • Build, expand, and nurture relationships with both local and international model agencies, contributing to the growth and diversification of SHEIN’s model roster., • Expand the London studio’s access to global talent by coordinating with overseas agencies, • Organise and lead castings and go-sees in collaboration with internal teams. Studio & On-Set Responsibilities: • Brief models ahead of each shoot, ensuring clear understanding of brand direction, expectations, and deliverables., • Work on casting set to direct models according to brand guidelines, poses, energy, and styling requirements., • Collaborate with stylists and photographers to select appropriate outfits and ensure visual consistency with each brand, maintaining an updated fitting rail., • Monitor model performance and suitability, providing feedback and recommendations for future bookings., • Ensure model wellbeing and maintain professional standards at all times. Coordination & Studio Support: • Partner with internal teams to understand shoot requirements and recommend appropriate casting solutions., • Manage casting schedules and calendars to ensure smooth studio operations., • Communicate clearly with models, agencies, and influencers when applicable., • Handle model-related logistics such as call sheets, travel, accommodation, and documentation when required., • Provide ad-hoc support to the Studio Manager and Production team, including covering producer holidays and assisting with sample management when needed., • Liaise with photographers regarding casting schedule Administration & Industry Awareness: • Maintain accurate casting records and talent databases., • Stay informed on industry trends, emerging talent, and market rates to continuously strengthen casting streamline, • Create reports related to model booking and casting volume Requirements • 2+ years’ experience in fashion casting, model booking, talent management, or a related field, • Strong aesthetic sensibility with the ability to distinguish and execute multiple brand identities, • Confident on-set presence with experience directing models, • Excellent communication, organisation, and relationship-building skills, • Ability to manage multiple priorities and work effectively under pressure, • Knowledge of the fashion and creative industries, • Ability to work independently, • Proficiency in Microsoft Office and booking or talent management tools, • Professional photography knowledge and hands-on experience is a plus, • Proficiency in Chinese is a plus SHEIN is an equal opportunity employer committed to a diverse workplace environment.

COMPANY OVERVIEW Designer Parfums is a fast-growing company in the perfume and cosmetics industry, with a UK base and international ambition. Brands we operate include GHOST, ARIANA GRANDE, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY, GUY LAROCHE, and PALOMA PICASSO. This is a full-time position, located in Watford, UK. This role requires 4 days in the office, 1 day working from home. JOB PURPOSE Reporting to the Senior Demand Planning Manager, Designer Parfums (DP) is looking for a Demand Planner to provide support to the Demand planning function across all brands with the target of making sure we provide stock to our customers on time and in full. The successful candidate will have a background in Demand planning and possess an excellent level of technical skills to be able to fully support the development of the function. The role function is to maintain an up-to-date forecast, reporting on sales trends and forecast accuracy to maximize sales and minimize inventory liabilities. The role will require working very closely with Sales teams, account managers ,Marketing as well as the supply planning team. KEY DUTIES AND RESPONSIBILITIES • Demand planner – Key responsibilities:, • Support Demand Planning for all brands, • Collate Market Forecasts and update planning tools, • Maintaining rolling demand plan for all active and new SKUs., • Maintain data inputs to the demand planning forecast management tool., • Monitor Forecast accuracy by brand and customer group monthly., • Monitor & report on key changes in sales forecasts, budgets & business strategies., • Propose & implement solutions to improve demand forecast accuracy., • Identify and help manage end-of-life item forecasts., • Conduct formal forecast meetings with Account Managers to review and amend short- and medium-term forecasts., • Produce monthly S&OP meetings analysis to support meetings., • Conduct monthly S&OP meetings with Account Managers to review sales, supply, and sales demand and sales performance., • Attend the seasonal alignment meetings in conjunction with the Demand Planning Manager and account manager to agree the seasonal forecast., • Organise monthly forecast approval meetings with Demand Planning Manager., • Support the Demand Planning Manager with risk assessments & mitigation activities., • Work with production planners to ensure they meet requirements & planned productions have been approved. 2.Deliver on Operational KPIs – Forecast vs Sales (FE / Forecast error), Forecast Accuracy (FA )MAPE% and BIAS%, Item Location Forecast , Phase-out Products. 3.Drive continuous improvement of demand planning tools and capabilities Support the development of fit-for-purpose IT infrastructure to enable the Demand planning team to increase reliability and efficiency. Fit-for-purpose processes and tools to enable planning goals . To learn new software and staying current with industry best practices. Aim to enhance your proficiency in statistical forecasting methods to improve demand prediction and manage uncertainty more effectively. REQUIREMENTS Qualifications & Experience • Experience in personal care or beauty industry is preferred., • At least 5 years of experience in demand planning, business planning, or supply chain planning roles with touch point in commercial and financial analysis is essential., • Knowledge of, and working experience with forecasting, demand planning and S&OP., • Experience of working with and implementing a forecasting system., • Must have excellent data analyst skills and must be very detail oriented., • Understanding and commercial awareness of the total supply chain including supply planning and customer supply chain teams., • Attention to detail, and an ability to spot anomalies in large data sets., • Strong analytical and modelling skills with hands-on experience with forecasting and planning tools a plus, • Excellent Excel skills (mastery of Pivot Tables, data sorting and V-Lookups necessary). Other MSOffice tools experience required., • Experience in SAP Business One and Netstock is desirable. Candidate Attributes • Ability to work independently and autonomously with confidence., • Self-confident with a strong sense of personal accountability and always acting like an owner of the company. The successful candidate will have to be a self-starter, driven to ride obstacles, and relentless in the pursuit of challenging objectives., • Champion the use of data-driven decision-making within team and across the organization., • Be brave - Delivering value to the business and organization above and beyond expectations and consistently beating goals., • Be pragmatic - Acting like an entrepreneur, with agility and a sense of urgency in all matters. Making new un-obvious connections and looking to leverage the best of the existing and develop innovative solutions with ownership, agility, and speed.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes: • Reviewing and building our store planograms and working with the buyers and merchandisers to ensure we are doing the right thing for our customers and our store teams, • Work with suppliers to find the best fixture solutions to help our customers understand and shop our ranges, • Working with the buyers on the strongest promotional plans for our stores, making sure the solution looks at which products are in which stores, • Getting involved in key company projects, • Getting to know our customers to help in making the right decisions for them, • Help improve the quality of stock in our store, and ensure we are pushing our own brand products Key Responsibilities: Planogram Management • Work closely with the Merchandise Planner and Buying team, agreeing Range Review objectives and ensuring these are met on all plans in agreed range review timeline, planning meetings for all relevant parties, • Ensure that all planograms meet visual merchandising guidelines and planogram rules., • Facilitate and present the sign off of planograms to higher stakeholders in the business, • Manage discontinued stock effectively within category planograms, and highlight key risks ahead of plans going live, • Understand the impact of deranged stock on the business, and take necessary measures to prevent this, • Build plans in the merchandise centre or with Supplier Category teams, ahead of the range review as required, • Agree and deliver range review communication ahead of go live and co-ordinate with store operations Fixturisation • Ensure that all fixturisation is built into the planning process and sited on the planogram to reflect the merchandising principles, • Manage fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to, • Analyse the impact of fixturisation and trays in stores, sharing data and findings with the wider team Range Management • Maintain all category range plans and ensure that they are kept up to data with the latest new lines, • Range all new products to store and update the category range plans accordingly, • Manage linked lines, owning for the team weekly. Understand the Superdrug shopper, and deliver range plans for each segment with this is mind Promotional Planograms • Own the promotional planogram sign off process for the department and build all planograms in line with the Critical Path. Ensure Sign Off with higher stakeholders in the business, • Challenge facings based on promotional forecasts and SKU level distribution, • Ensure that plans are communicated efficiently through the promotional bulletin, • Maintain all weekly trackers and run weekly reports for the wider team, • Deliver planograms to stores, • Manage the relationship with the store teams and deal with queries promptly, • Manage the upkeep of all category range plans, • Build and maintain good working relationships with both internal and external stakeholders, • Work within agreed budgets and timescales What you need to succeed: • Experience working in retail, merchandising support or a store operations environment, • Attention to detail but aware of the bigger picture, • Organised and able to manage multiple tasks in a fast-paced retail environment, • Time keeping skills to ensure deadlines are met, • Team focused and able to work collaboratively with other departments, • Strong communication skills with the ability to present findings clearly to wider teams, • A desire to do what is best for our customers, • Use initiative to solve problems, • Experience of the basic Office suite (Outlook/Word/Excel) and comfortable running reports for the department as well as analysing outputs, • Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform, • Actively developing your ability to use AI effectively and think critically about outputs, • Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion We are looking for someone who: • Sees every interaction with the customer as an opportunity to brighten their day., • Discover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightful, • Be ‘The Best You’ using positive language and behaviours with customers and team members, • Committed to join in, have some fun and celebrate everyone’s hard work, • Builds great working relationships based on trust, respect and takes into account others needs, • Regularly asks for feedback and uses it to improve and grow, • Breaks down problems into smaller, manageable steps for easier resolution Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes

Gravitiq is at the forefront of the health and wellness revolution and beyond, strategically leveraging digital transformation across diverse consumer sectors like supplements, beauty, and health products. As the world increasingly embraces online channels, we empower businesses with cutting-edge technology and data-driven strategies to achieve scalable and efficient growth. We’re looking for a personable, proactive, and highly organised Office Assistant to join the team and support the Office Manager in delivering a smooth, efficient, and well-run office environment. This is a varied role that sits at the heart of the business, playing a key part in keeping day-to-day operations running seamlessly. From office administration and access management to invoice processing and coordinating essential activities, you’ll help create an organised, productive, and welcoming workplace for everyone. This is a fantastic opportunity for someone who enjoys creating structure, supporting others, and making a real impact on the day-to-day success of the business. Key Responsibilities: • Assist in the day-to-day administrative and operational activities of the office, • Maintain and monitor office supplies, ensuring adequate stock levels at all times, • Coordinate courier services and manage incoming/outgoing mail when needed, • Perform data entry, maintain accurate records, and follow up on outstanding items when required, • Support meeting coordination, including room bookings and preparation of materials, • Support internal events by preparing materials and ensuring smooth setup, • Manage office access, visitor registration, and general reception support when needed, • Liaise with vendors and service providers for office maintenance and supply orders, • Process invoices and prepare weekly expense/payment reports, • Assist with basic procurement and payment follow-ups, • Handle ad hoc tasks as assigned Skills & Competencies: • Basic accounting knowledge is an advantage, • 5+ years of experience of office admin and payment assistant role, • Solid experience in handling invoices, domestic & international payments processing, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)., • Familiarity with collaboration tools such as Slack, Teams, Zoom, or Gmail is an advantage, • Strong communication skills, • Strong multitasking and time-management skills, • Excellent attention to detail, problem-solving and organizational skills, • Ability to work independently and collaboratively in a fast-paced environment, and changing priorities in accordance with organizational needs

Job Title: Product Manager Location: Hybrid - Brentford Office Contract: Full time Department: Marketing & Innovation Reporting to: Senior Product Manager For 40 years, Aromatherapy Associates has been a pioneer in harnessing the therapeutic power of essential oils. Founded in 1985 by Geraldine Howard & Sue Beechey - trained by renowned aromatherapist Micheline Arcier - our mission has remained unchanged: to share the profound benefits of aromatherapy for both mind and body. Our award-winning blends, hand-crafted in our London laboratory, combine potent essential oils with active botanicals to create transformative body and skincare innovations. Available in over 50 markets through spa, retail, e-commerce, and distributor partners, we continue to lead the industry with expertise and passion. Guided by Geraldine’s belief that “it’s more than just a business, it’s a way of life,” we are committed to sustainability, ethical sourcing, and supporting global community projects. Our mindful approach ensures that every product nurtures both people and the planet. As we continue to expand across UK and International markets, we are looking for a Product Manager to join the Marketing & Innovation Team to deliver a busy pipeline of NPD and EPD projects. Overview of the role As Product Manager, you will play a key role in managing the full product lifecycle – from concept through to launch – ensuring every product reflects our brand values while meeting consumer needs, market trends, and business objectives. You will work closely with the Head of Marketing & Innovation and the Senior Product Manager, to whom you will report, collaborating across teams to bring ideas to market with impact. This role requires a balance of creativity, commercial acumen, and strong project management skills. It is an excellent opportunity for an experienced Product Manager to thrive in a fast-paced, collaborative environment and an immediate impact. Key Responsibilities Product Strategy & Insights • Support the development and execution of the global product strategy, aligned with brand vision and growth targets., • Analyse market trends, competitor activity, and consumer insights to identify new product opportunities., • Work closely with the Senior Product Manager to refine product ranges, manage rationalisation, and drive innovation pipelines. Project Management • Own end-to-end project delivery of NPD and EPD (new and existing products), ensuring timelines, budgets, and quality standards are met., • Manage cross-functional stakeholders (Marketing, Operations, Regulatory, Supply Chain, Spa Training, Sales) to ensure seamless execution., • Create, maintain and update CPAs and product forecasts., • Ability and experience in managing multiple projects at the same time. Product Development & Quality • Collaborate with suppliers, manufacturers, and internal teams to develop formulations and packaging that uphold Aromatherapy Associate’s quality, sustainability, and regulatory standards., • Manage the packaging artwork process for new and existing products., • Work with the in-house Graphic Designer to brief, develop, and refine sleeves, inserts and packaging in line with product and brand objectives., • Conduct and analyse consumer testing, supporting claim validation and perception studies. Commercial & Marketing Support • Support pricing, margin, and COGs analysis to ensure commercial viability., • Monitor and report on product performance, making recommendations for optimisation. Person Specification As a Product Manager, you will bring strong project management expertise, meticulous attention to detail, and a deep understanding of the product development process. You will be driven to deliver excellence at every stage - ensuring all launches are executed on time, within budget, and in line with brand and quality standards. With a proactive and solutions-focused approach, you will play a pivotal role in bringing products to market seamlessly, meeting deadlines while upholding the integrity and vision of the Aromatherapy Associates brand. The Ideal Candidate • Product Experience: Over 5 years’ experience in end to end product management within wellness, beauty, skincare, or luxury consumer goods., • Knowledge of Industry Guidelines & Regulations: Knowledge of the rules & regulations in UK and Global cosmetics markets ideal but not essential., • Strategic Thinking: Ability to analyse market trends and identify opportunities to drive performance., • Project Management: Hands-on experience managing multiple projects, with excellent attention to detail and prioritisation skills, consistently delivering projects on time and within budget., • Product Lifecycle Knowledge: Strong understanding of end-to-end product lifecycle functions, combined with a proactive and self-driven approach., • Commercial Acumen: Commercially astute with experience in COGs analysis, pricing, and forecasting., • Stakeholder Management: Skilled in building and maintaining strong relationships with internal and external stakeholders, including agencies and suppliers, to ensure collaboration and alignment throughout the product development process., • Design/Creative Skills: Strong capabilities in developing packaging briefs and artworks, concepts and writing product copy., • Problem-Solving & Attention to Detail: Proactive problem solver with exceptional attention to detail., • Collaboration & Negotiation: Excellent collaboration skills and strong negotiation abilities., • Passion for the Brand: Genuine enthusiasm for aromatherapy and wellness. What We Offer • The opportunity to work with a globally respected, purpose-driven luxury wellbeing brand., • A collaborative, supportive, and creative team culture., • Hybrid working model with Brentford HQ., • Competitive salary and loads of benefits such as: -25 days of annual leave, plus bank holidays and an additional Wellness Day dedicated to enhancing your personal wellbeing -Welcome starter gift -Monthly product allowance & discount for friends & family -Private pension scheme -Vitality private healthcare -Life insurance -Enhanced maternity, paternity, adoption & dependent leave -Long service awards -The chance to work with a respected wellbeing brand at a pivotal moment in its growth -A purpose-driven culture with a commitment to sustainability and wellbeing -Opportunities to experience treatments, test new products and enjoy exceptional staff perks -Career development supported by tailored Personal Development Plans -As a certified B Corp organisation, we provide two paid volunteering days each year so employees can give back to their communities -Exclusive access to our wellbeing products and treatments.

We’re helping a brilliant, independent health and wellness brand find their next Operations Manager. They’ve had a fantastic few years, building a really loyal customer base online and getting their products onto the shelves of some of the UK’s biggest luxury retailers. Because they’re growing so quickly and expanding into a few new countries this year they need someone to come in and take ownership of the day to day operations. It’s a great team, very welcoming, but they work at a fast pace so they need someone who can keep up and keep things organised. The Role Working closely with the COO, you’ll be the person making sure everything runs smoothly behind the scenes. Your main goal is to make sure products get from the manufacturers to the customers (and retailers) exactly when they are supposed to. You’ll be the main point of contact for the warehouses and factories, spotting potential delays before they happen and finding ways to make the whole process a bit easier and more cost-effective. What you’ll actually be doing: • Running the Supply Chain: Managing the flow of goods from raising the initial purchase orders right through to freight and final delivery to the warehouse., • Managing the 3PLs: Keeping a close eye on the external fulfilment partners. You’ll be making sure they hit their targets, getting orders out on time, and stepping in to sort things out if there’s a backlog., • Stock & Demand Planning: Chatting regularly with the sales and marketing teams to figure out what’s going to sell and when. You’ll make sure there’s enough stock to meet demand without over-ordering., • Supplier Relationships: Working with the product team and contract manufacturers to make sure new launches are produced on time and to the right standard., • Fixing Processes: Looking honestly at how things are currently done and finding simpler, smarter ways to do them. What we’re looking for: • Roughly 4+ years of experience in an operations or supply chain role. You really need to have worked in health & beauty, cosmetics, or a similar fast-moving consumer goods (FMCG) environment before., • Experience dealing with both e-commerce (D2C) orders and larger retail/wholesale shipments., • You know your way around inventory management systems and ERPs (like NetSuite, Unleashed, or similar) and you're comfortable with Excel., • You’re a practical problem solver. If a shipment is stuck at customs or a supplier is delayed, your instinct is to find a workaround rather than panic., • Good communication skills. You need to be able to build good relationships with everyone from the warehouse team to the brand founders., • You don't mind getting stuck in. It’s a growing company, so sometimes you have to roll your sleeves up and help out outside your exact job description. What’s in it for you? • A competitive basic salary and a yearly bonus based on how the company performs., • A sensible approach to hybrid working., • A very generous monthly allowance of free products, plus a friends and family discount., • Private healthcare and a good pension scheme., • The chance to make a real, visible difference in rapidly growing brand Interested in this role? Register Your Int

Department: Retail Place of work: Harrods, London Job Type: Part-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

COMPANY OVERVIEW Since we launched Revive Collagen in August 2020, we've experienced remarkable growth, garnering hundreds of thousands of delighted customers. We offer a premium, market-leading ingestible collagen drink that aids in the restoration and enhancement of collagen from within, while supporting our customers through every stage of life. To date, we’ve sold over 25 million doses of our product and now sell one box every 60 seconds. In 2021, we proudly announced our longstanding brand ambassador partnership with Amanda Holden. Currently, our products are available in over 10,000 stores globally, including renowned retailers such as Ulta Beauty, Walgreens, Harrods, Boots, Holland & Barrett, and Sephora, to name just a few. We have exceptionally ambitious plans to become the global leader in ingestible collagen. Since launch, we’ve picked up no less than 24 industry awards. In 2022, we were recognised as the best new business in the country by Lloyds Banking Group. More recently, we were independently ranked as the 86th fastest-growing privately owned company in the UK. If you're interested in becoming a part of one of the UK’s fastest-growing brands and possess the drive and determination to help us achieve our goals, then this role is perfect for you. Role Overview Revive Collagen is looking for a commercially driven, creative and strategic Head of Marketing to lead the next phase of brand growth across the UK, US and international markets. This role will oversee brand, retail and trade marketing activity, driving awareness, customer acquisition and revenue growth while strengthening Revive Collagen’s position as a leading premium wellness & beauty brand. The successful candidate will combine strong brand-building expertise with performance marketing capability and experience scaling consumer brands across multiple channels. Key Responsibilities Brand & Strategy • Develop and execute the overall marketing strategy aligned with company growth objectives., • Lead brand positioning, messaging and campaign planning across all consumer touchpoints., • Drive brand awareness, consideration and customer loyalty., • Ensure consistent brand identity across retail, ecommerce, PR, social and partnerships. New Product Development (NPD) • Lead the marketing input into new product development from concept through to launch., • Identify consumer trends, market gaps and innovation opportunities within wellness, beauty and supplements., • Work closely with product development, sales and commercial teams to shape the innovation pipeline., • Support product positioning, naming, packaging , product marketing and go-to-market strategy., • Develop launch plans across retail, ecommerce, PR, influencer and social channels., • Analyse product performance and customer feedback to inform future innovation., • Ensure NPD aligns with brand positioning, commercial objectives and retailer requirements. Digital & Performance Marketing • Work closely with ecommerce teams to improve conversion and online sales performance., • Collaborate with ecommerce teams on content strategy across all platforms: D2C, Amazon and TikTok. Retail & Trade Marketing • Develop marketing plans to support key retail partners including Boots, Holland & Barrett, Ulta Beauty and international distributors., • Create compelling launch and promotional activity for retail and wholesale channels., • Collaborate with sales teams to support growth opportunities and retailer relationships. Liaise with retailer marketing leadership. Content, Social & Influencer • Contribute to the social media, influencer and content strategies to increase engagement and brand reach., • Manage campaign calendars, creative production and brand partnerships., • Identify culturally relevant opportunities and wellness & beauty trends. Team Leadership • Lead and develop the marketing team, agencies and external partners., • Foster a high-performance, collaborative and entrepreneurial culture., • Manage budgets effectively and report on marketing performance to leadership. Requirements • 7+ years’ experience in marketing, ideally within beauty, wellness, FMCG or consumer health., • Proven experience scaling premium consumer brands., • Strong digital and performance marketing expertise., • Experience managing retail/trade marketing campaigns., • Excellent leadership, communication and project management skills., • Commercially minded with strong analytical capability., • Experience in international markets is advantageous. Desirable • Experience within supplements, beauty, wellness or ingestible products., • Existing relationships with media, influencers or retail partners., • Passion for health, wellness and consumer trends. What We Offer • Opportunity to join a fast-growing international wellness brand., • Entrepreneurial and collaborative culture., • Competitive salary and benefits package., • Career progression and leadership opportunities.

Chief Financial Officer Location: London Salary: £140,000 - £180,000 + bonus + equity OR2205 Finatal are working with a Private Equity backed consumer goods business based in London to hire a new CFO. The business is operating at £20m revenue and sells across bricks and mortar and online DTC channels. The CEO is looking to hire a CFO with experience in the consumer products space, and is particularly interested in candidates who have worked in sports, fashion, health, beauty, wellness, or homeware businesses. The role holder will input into commercial and operational strategy, run a well functioning finance team and have oversight of supply chain operations. After a period of growth the focus will switch to exit readiness and execution. The role would suit a proven CFO with: • Experience in Private Equity backed environments, • A background in SME businesses with <£30m revenue, • Background in consumer products, retail, and/or ecommerce, • Demonstrable skills in the creation and utilisation of BI to drive decision making, • A high energy, entrepreneurial mindset, • The ability to drive high level strategy whilst still being hands-on and in the detail, • Some experience around exit processes This is an opportunity to join an ambitious CEO with supportive Private Equity backers and they launch a new commercial strategy to drive this consumer business forward. Please apply now to find out more.

Procurement Manager - Beauty/Health - Part-Time About us We're a UK-based Brand and online retailer selling beauty and health products. The business has grown quickly over the past few years and we now need someone to take ownership of our supplier relationships in China and our stock forrecasting/planning. What the job involves: It's a part-time, standalone role with no direct reports. You'll be the main contact between our Chinese suppliers and our UK and International operations. The work splits into two parts: managing the suppliers themselves, and forecasting demand so we hold the right amount of stock. Mandarin is essential. You'll be talking to Chinese factories every day, mostly through WeChat, and we need someone who can deal with them directly rather than going through a translator. Day-to-day responsibilities Supplier work: • Find, vet and onboard new suppliers across our product categories, • Negotiate on price, MOQs, payment terms and lead times, • Build long-term relationships with manufacturers and trading partners on Alibaba, 1688, Made-in-China and through direct contacts, • Run quality checks, factory verifications, sample reviews and product certifications (UKCA, CE, RoHS, cosmetics safety), • Sort out problems when they come up: late shipments, quality issues, commercial disputes, • Forecasting and stock planning:, • Build SKU-level demand forecasts using sales history, seasonality and upcoming promotions, • Place purchase orders to keep stock at healthy levels without overbuying, • Monitor slow-moving and ageing stock, and act on it, • Work with sales, marketing and the warehouse team to keep supply and demand aligned, • Track forecast accuracy, sell-through, stock turn and on-time delivery, • What we're looking for, • Essential:, • Fluent Mandarin, spoken and written, • At least 3 years in procurement or buying, including hands-on experience sourcing from China, • Practical experience in demand forecasting and inventory planning, • Strong negotiator with a commercial head, • Confident with Excel or Google Sheets (pivots, lookups, basic forecasting models), • Well-organised and comfortable managing several categories at once, • Useful but not essential:, • Background in home beauty/health or electronics., • Familiarity with Shopify, Amazon or eBay, or with inventory tools like Linnworks, Cin7 or NetSuite, • Working knowledge of UK product compliance (UKCA, CE, cosmetics rules), • CIPS qualification, or studying towards one, • What we offer:, • £18,000 per year., • Part-time hours - 9am - 2pm (Mon - Fri)., • Office in Wood Green, 5 minutes from the tube (Piccadilly line), • The chance to shape the function as the business grows Location: London, Wood Green (5 minutes from the tube) Salary: £18,000 per year (part-time) Hours: Monday to Friday, 9am to 2pm (25 hours per week) Languages: English and Mandarin, both fluent Reports to: [Head of Operations / Founder] How to apply: Email your CV • Your experience working with Chinese suppliers, • A forecasting or stock problem you've handled and how you handled it, • We review applications as they come in.

Overview As the FP&A Manager for Gross Margin & Operations, you will serve as the primary finance business partner to the FP&A, Operations, and Supply Chain team. You will lead the end-to-end financial lifecycle of our products—from initial development and standard costing to production, logistics, and final margin analysis. Your mission is to provide the data-driven insights necessary to optimize global supply chain efficiency and protect business profitability. Key Responsibilities Operational Financial Planning & Analysis • Performance Management: Lead the monthly, quarterly, and annual financial planning cycle for Global Operations, providing deep-dive variance analysis of actuals vs. budget for production costs, freight, and departmental expenses., • Standard Costing Ownership: Maintain and revalue global product cost standards. Analyze global cost variances and provide forecasting for financial consolidation and gross margin management., • Inventory & Working Capital: Oversee the financial health of inventory. Develop quarterly excess and obsolete (E&O) risk analysis and manage provisions to ensure balance sheet accuracy., • S&OP Integration: Function as the finance lead in the monthly Sales & Operations Planning process, aligning market demand with supply chain capacity and financial targets. Decision Support & Business Partnering • Executive Reporting: Prepare clear, insight-driven financial presentations for senior leadership, supporting the monthly business review cadence and ad hoc strategic requests., • Product Lifecycle Finance: Determine costs for new product introductions (NPI), evaluating them against global brand strategy and margin targets to ensure long-term profitability., • Omnichannel Profitability: Provide cross-channel and cross-functional views of profitability across Customers, Doors, Categories, and Commercial Lines to identify growth levers., • ROI Modeling: Build and refine ROI models for key business initiatives (supply chain automation, 3PL shifts, or sampling programs) to drive investment decisions. Actively contribute to the automation of FP&A workflows and the development of scalable reporting tools, helping shift the team's time toward value-added analysis and storytelling. Financial Control & Governance • Month-End Leadership: Manage the month-end closing process for Operations & Inventory accounts, overseeing journal entries and balance sheet reconciliations to ensure a "no surprises" close., • Cash Flow Coordination: Partner with the Accounting team to support cash planning and optimize the timing of operational spend., • Audit & Compliance: Support FP&A during internal and external audits, ensuring all processes meet global compliance standards. Experience & Requirements • Bachelor’s degree in finance/accounting/business, • Master, MBA or CPA preferred, • 5–7 years of progressive FP&A experience, with at least 2 years focused on Operations, Supply Chain, or Gross Margin finance in a consumer goods, beauty, retail, or fashion company, • Advanced Excel/Google sheet skills required (financial modeling, scenario analysis); experience building structured templates and executive-ready reporting packages preferred., • Technical Proficiency: Deep understanding of standard costing, ERP systems (SAP, Microsoft Dynamics/Business Central, and/or QuickBooks), and advanced data visualization (Power BI/Tableau)., • Stakeholder Communication: Proven ability to translate complex financial data into actionable insights for non-finance leaders (including Operations, Supply Chain, 3PL partners)., • Execution & Rigor: Track record of delivering high-quality, accurate work under deadline pressure; strong organizational skills and attention to detail in a fast-paced environment., • Ability to manage multiple workstreams simultaneously and re-prioritize fluidly as business needs shift., • Genuine enthusiasm for the beauty and luxury space and an understanding of what it means to operate within a founder-led, design-driven brand. About us Victoria Beckham Beauty is built on the promise of high-performance beauty through Victoria’s own discerning designer eye. Launched in September 2019, it is a digital-first, clean and cruelty-free beauty brand, designed to elevate your beauty routine. The brand offers a highly-edited collection of clean, inclusive skincare and makeup whilst building towards the entry into new beauty categories. Created for those seeking a simplified selection of clinically-validated, highly efficacious products in a refined luxurious experience, each product and touchpoint are an authentic extension of Victoria’s real-life discoveries and lifestyle. The award-winning formulas are guaranteed to deliver on the promise of Luxury Performance, Clean Beauty. Based in NYC, it operates as a Global Organization in partnership alongside the Victoria Beckham fashion label, based in London. At Victoria Beckham Beauty, we are committed to fostering an inclusive and diverse workplace. We are an equal-opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We encourage candidates of all backgrounds and experiences to apply.

Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition. As Senior Operations Director, this role brings together Supply Chain, Product Development and Regulatory, Technology, and Customer Support into a single, high-performing system. You will translate ambitious growth plans into operational reality by building the structure, processes and capabilities required to support a multi-channel, international business. Working closely with Commercial, Brand and Finance, you will ensure plans are aligned, realistic and executable, improving how the business forecasts, prioritises and delivers. This is a hands-on leadership role. You will set direction while staying close to execution, identifying issues early, challenging assumptions and driving consistent delivery. We are looking for someone who has built operational foundations during scale, not just managed established systems. Key Responsibilities Operational Strategy and Execution: • Build scalable operating frameworks, planning rhythms and performance tracking to improve predictability and reduce firefighting, • Drive cross-functional alignment between Commercial, Brand and Operations to ensure plans are deliverable and targets are met, • Translate growth ambition into clear operational plans with strong execution discipline Supply Chain and Operations: • Own the end-to-end supply chain including sourcing, manufacturing, planning, logistics and inventory, • Improve forecast accuracy, product availability and working capital efficiency, • Lead supplier strategy to improve reliability, resilience and cost efficiency, • Ensure operational readiness for US retail and international expansion Product Development and Regulatory: • Oversee end-to-end product development and packaging delivery, • Improve timelines, predictability and execution discipline across NPD, • Embed cost and margin discipline into development decisions, • Build scalable regulatory and compliance frameworks across markets Technology, Data & AI: • Drive automation of internal systems, reducing manual processes and improving efficiency, • Lead practical implementation of AI across forecasting, customer support, reporting and workflows, • Build real-time brand and business dashboards across Amazon, DTC and retail, • Establish a single source of truth for data and improve reporting clarity, • Partner with Tech to improve systems, UX and adoption, • Embed a data-driven culture to support faster, better decision-making Customer Support and Experience: • Lead omnichannel customer support across Amazon, DTC, TikTok Shop and retail, • Set and enforce clear SLAs and service standards, • Champion the voice of the customer to drive cross-functional improvements Requirements: • Senior operational leadership experience within a high-growth consumer business, • Experience owning multiple operational functions across supply chain, product and customer operations, • Proven track record of building operational infrastructure during scale, • Strong financial understanding including margin, COGs and working capital, • Experience with retail environments, ideally in the US, • Comfortable operating in a founder-led, fast-paced environment

Surgical Patient Advisor Location - London Harley Street Hours of Work - Full Time and Part Time opportunities available The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: Maintain high standards of professionalism, customer care and product knowledge within the Clinic. Strive to meet and exceed the expectations of our patients. Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service. Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group. Influence and advise potential patients on the most suitable and appropriate solution for their needs. Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. Team player, with a positive can-do attitude. Passionate about giving great customer service. Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • Salary from £30,000 plus bonus, • State of the art, modern working environments, • 33 days annual leave, • Discounts on procedures and products, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Job Title: Amazon Marketplace Specialist, Full-Time, Permanent Location: North London (Hybrid - 2 days in office, Tuesdays and Thursdays) About Us Established in 2009, HSNF has grown into one of the UK’s fastest-growing beauty companies - a multi-brand beauty group with a portfolio of five market-leading personal care and beauty brands: Mylee, Pai Skincare, PraNaturals, Pipkin and Magnitone. We live and breathe beauty trends, from top to toe. Born out of our roots in professional salons, our professional-quality products have been loved by customers and used by professionals across the UK and Europe for over 15 years. Today, our brands sell through marketplace, DTC, and retail channels, with a range of #1 best-sellers across the nailcare and waxing categories. We never stop hunting for the next trend - or finding ways to make our products even better. The Role We are hiring an Amazon Marketplace Specialist to take full ownership of a 7-figure revenue brand portfolio on Amazon, across UK and EU marketplaces. You will manage a selection of brands from Pai Skincare, PraNaturals, Magnitone, and Pipkin - with the exact split finalised based on candidate strengths and team priorities. Amazon is HSNF's largest channel and we have ambitious plans to scale it further over the next 12 months. The Specialist role plays a critical part in unlocking that growth - this is a role with real commercial weight, ownership, and visibility across the business. This is a hands-on, data-driven role. You will live in Seller Central, dive deep into ASIN-level performance, and translate insights into clear action - whether that is pricing changes, listing optimisation, deals planning, inventory replenishment, or troubleshooting operational issues. PPC execution sits with our dedicated Amazon PPC Manager, freeing you to focus on the wider commercial picture across your portfolio. We want someone analytical, proactive, and commercially-minded - a self-starter who treats their brand portfolio like their own business. You will own the P&L for your brands, partner with finance and supply chain, and be accountable for revenue, profitability, and stock health day-to-day. This role reports directly to our Amazon Marketplace Manager. Key Responsibilities • 35% - Performance Management & Growth: Own the day-to-day performance of every ASIN across your brand portfolio. Dive into Seller Central data, diagnose issues, and turn insights into action - pricing, listing optimisation, deals, coupons, A+ content, and competitive positioning., • 25% - Inventory & Operations: Keep products in stock and minimise FBA storage and long-term storage fees, working with our dedicated Stock Manager who owns physical inventory inbounding. Step in to resolve account-side operational issues - cases, suppressed listings, account health flags - as they arise., • 15% - Financial Management & Reporting: Own the P&L for your brand portfolio. Produce weekly and monthly reports, work with finance to keep P&Ls accurate, and identify opportunities to optimise cost lines (TACOS, FBA fees, returns, refunds)., • 10% - PPC Strategy & Oversight: Brief our dedicated Amazon PPC Manager on advertising strategy for your brand portfolio, set TACOS and ACOS targets, and hold them accountable to performance. You will not be running ads yourself, but you own the commercial outcome., • 15% - Launches & International Expansion: Partner with internal teams on go-to-market planning for new product launches and support expansion into international Amazon marketplaces. You Will Likely Thrive Here If You • Are passionate about e-commerce and excited by the Amazon ecosystem, • Are proactive and organised, and able to keep multiple workstreams moving without dropping the ball, • Have 3+ years of hands-on Amazon Seller Central experience (firm requirement - Vendor Central alone will not be considered), • Have a track record of growing P&Ls and product portfolios on Amazon, • Are highly analytical - comfortable interpreting ASIN-level data and turning it into clear, actionable plans, • Are fluent in commercial metrics - TACOS, ACOS, contribution margin, FBA storage and fulfilment costs, • Understand how the levers work together: pricing, listings, advertising, inventory, deals, and reviews, • Have strong Excel skills and are comfortable with data-driven tools and methodologies, • Are comfortable using AI tools to improve efficiency and output quality in day-to-day tasks, • Have hands-on experience with Helium 10, Jungle Scout, or similar Amazon analytics tools, • Have exceptional attention to detail and the ability to prioritise across a large catalogue Extra Credit For • Beauty, personal care, or wider FMCG experience, • Bachelor's degree in Business, Marketing, or related studies Benefits • Competitive salary with performance-based bonuses., • 31 days of annual leave (inclusive of bank holidays), increasing with service up to 36 days., • Birthday Day Off, • Hybrid working: 2 mandatory in-office days in Muswell Hill (Tuesday/Thursday) and 3 remote days., • Complimentary products and exclusive brand discounts., • Complimentary snacks and drinks in the office., • Access to weekly group PT sessions and a 24-hour Employee Assistance Program (EAP)., • Regular team socials and a collaborative office environment, • Volunteer Days For London office based employees: you must have the right to work in the UK to be considered.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: The Buyer will be working within the skincare team, seeking to maximise sales and profit for the Expert skin and Body skin categories, which have some of the most exciting and high profile brands! This role plays a key part in selecting products and working with the Merchandising team to analyse the products’ performance. As a Buyer you will own the supplier relationships for your category by developing and implement strategic plans, while ensuring the customer remains central to your decision making. This role will report into the Senior Buyer at Superdrug Stores Plc. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying branded product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. A typical day in this role includes: • Developing and delivering category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotional plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with the Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans., • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability., • Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance, • Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. This job is a good fit for you if: • You enjoy a fast paced, evert changing environment where you can own the strategic decision making for your categories, • You are a strong negotiator and able to secure the best outcomes for Superdrug, • You are decisive while able to critically analyses information to make decisions., • You are motivated by achieving results in line with the business’ strategy. What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Strong analytical skills, • Strong Excel skills, • Very strong commercial awareness and creative skills., • Proven negotiation skills., • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special! 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Job Title: Supply Planner Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Key Responsibilities Stock Forecasting & Planning • Manage the inbound supply and demand requirements for product and componentry alike including NPD lines, campaign activity, pack off bundles and the annual festive range launch, • Work as a Supply Chain team with the internal sales leads to collate and build out a sku level, by channel forecast plan that is reviewed quarterly against actual sales to ensure sales planning and stock need are aligned, • Maintain forward forecast requirements for finished goods manufacturers and componentry suppliers as well as utilise sales history to ensure the key sku range is always on stock globally., • Prepare monthly S&OP deck, PO cash flow plan and maintain outlined required stock value reporting, • Manage all internal communication on inventory availability, short shelf life stocks and drive action plans to clear as needed, • Work with manufacturers and componentry suppliers to outline an ongoing production plan holding them to expected delivery dates and ensuring SLA’s are adhered to, • Work with channel leads directly to ensure stock on hand availability is as needed (particularly for D2C) and correctly allocated to support upcoming sales and promotions Data Management • Manage and maintain product master data in Business Central (ERP) and the company product bible, • Collate and maintain supplier and production information required for B Corp, Eco Vadis and EPR reporting, • Key and manage stock and componentry purchase orders, assembly orders and intercompany transfer orders as needed, maintaining and updating expected arrival dates and managing communication with manufacturers and the wider business on the impacts of delays Stock Management & Accuracy • Review physical stock on hand at 3PL’s versus Business Central system (ERP) and lead investigations on discrepancies or variances relating to production or receipt of goods., • Manage inventory adjustments required to support accurate stock figures that support ongoing planning, • Manage obsolete components, discontinued finished goods and short shelf life stocks to reduce write off and maintain stock position. Person Specification Experience: • Previous Supply and/or Demand Planning experience, • Keen understanding of production planning processes (outside of planning systems) having driven transformative change planning processes in previous roles, • Experience with end to end production planning (raw material, componentry and finished goods planning), • Strong understanding of product master data management and accuracy improvement, • Demonstrable cross functional working Skills & Aptitude: • Ability to communicate and influence cross functionally and with all staff levels, • Highly numerate and analytical with advanced excel proficiency, • Highly organised, motivated & solution driven, • Hands on, ability to manage deadlines, • Advanced Microsoft knowledge is essential, • Experience with ERP systems beneficial but not essential, • Strong problem-solving skills and comfortable in both strategic and operational tasks, • Motivated self-starter who thrives in a dynamic and evolving business. Aromatherapy Associates is dedicated to fostering a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce leads to richer discussions, innovative ideas, and better outcomes for our team and the communities we serve. We actively encourage applicants from all backgrounds to join us in our mission to create a more inclusive and equitable future.

About Us Skin Cupid is a leading e-commerce platform on a mission to bring the very best of Asian skincare to a global audience. We are a curated destination for skincare lovers, offering a wide selection of high-quality products from the most innovative and trusted Asian beauty brands. We believe in empowering our community with knowledge and choice, making skincare shopping fun, accessible, and effective. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. About the Role You'll run our events programme day-to-day, build out our influencer and creator partnerships, and look after the PR activity that sits alongside them. This is a brand-side role for someone who lights up at the thought of an events calendar, a creator roster and a clipboard on shoot day. You'll help shape how Skin Cupid shows up beyond our owned digital channels, working closely with our Marketing Director to build a presence that's distinctive, talked-about and unmistakably us. Key Responsibilities Events & physical brand experience • Plan and deliver Skin Cupid's events calendar: brand launches, press days, brand partner activations, pop-ups and community events, • Own physical visual merchandising at every event, pop-up and retail appearance, briefing the design team on physical assets and overseeing how the brand shows up on the day, • Make sure Skin Cupid feels consistent, distinctive and properly itself in every physical space we land in Influencer & creator partnerships • Run the influencer programme end-to-end: identify, brief, gift, track and report on macro and micro partnerships, • Build and look after our roster of creators, brand ambassadors and community-led accounts, • Spot the right voices early and bring them into the Skin Cupid world in a way that feels genuine, not transactional PR (agency-led) • Brief and manage send-outs of seasonal story angles, product pitches and media moments, • Track coverage by volume, tier and estimated media value, and feed the highlights back into the wider team What We're Looking For • 1-3 years of experience in events, influencer, PR or brand marketing, ideally in beauty, fashion, wellness or lifestyle (agency experience welcome), • A few events or activations you can talk us through with genuine pride, whether you led them or supported on them, • Some experience working with influencers or creators, with a feel for spotting talent and building relationships, • Comfortable briefing agencies, partners and internal teams, and confident keeping budgets and timelines on track, • A strong eye for brand: you understand why a doorway, a goody bag and a Story tag all need to feel like the same thing, • A genuine love of K-beauty and Asian skincare, or a serious appetite to immerse yourself in it, • Calm, organised and proactive: events week is not for the faint-hearted Bonus points for: any existing creator, press or venue contacts; experience with retail pop-ups or wholesale activations. This role does not qualify for visa sponsorship. Applicants must be authorised to work in the United Kingdom. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

Agora Talent is a specialist search partner for Consumer Brands. Our team works with some of the most exciting brands in the market, ranging from globally recognised household names to VC-backed challenger brands. B2C is our niche, our passion, and what we’re known for: we operate across Fashion & Food, ConsumerTech & Marketplaces, Beauty & Wellness, Lifestyle & Hospitality… And you’ll join at a really exciting time. We turn 10 years old this year, and we’re scaling faster than ever before. As the business grows, we’re looking for a Business Operations Manager to work closely with the Founders, to build the operational infrastructure, systems, and workflows that allow the team to operate more effectively and scale sustainably. The Role… You’ll act as the operational “oil” within the business - ensuring things run smoothly, taking accountability for our systems and tools, and driving projects across tech, compliance, and supplier management. We’re looking for someone highly organised, proactive, detail-oriented, and execution-focused. This is not a back-office admin role. We want someone who spots gaps, takes ownership, and gets things over the line. This would be a great move for someone from a larger recruitment agency who’s ready to take on more project ownership in a smaller, faster-moving environment. The role offers significant scope for growth and ownership as the business continues to scale. Core Responsibilities… Operational Projects & Improvement You’ll lead on operational improvement initiatives across the business, including: • Exploring scalable and integration-friendly CRM solutions, • CRM selection and migration planning, • Building integrations, automations and AI-enabled operational workflows, • Notion setup and optimisation, • Updating and automating contracts, compliance processes, and documentation, • Reviewing finance workflows & operational systems; with a view to reducing manual administration, improving visibility, and bringing more processes in-house. Business Operations CRM Super User: • Own the CRM day-to-day, • Maintain CRM quality and consistency, • Support consultants with best-practice usage, • Improve workflows and system adoption, • Keep up to date with new CRM functionality and improvements Reporting & Insights • Own operational and business reporting, • Build reporting dashboards and business insights, • Use CRM data to support projects such as market insights & salary reports Team Operations • Coordinate company meetings & presentations, • Support onboarding for new team members Finance & Administration • Monthly Commission and expense management, • Support operational finance workflows, • Help reduce manual reconciliation and administrative inefficiencies Supplier & Vendor Management • Manage supplier renewals and subscriptions, • Track supplier ROI and operational effectiveness, • Drive accountability with external partners, • Review operational spend and identify cost-saving opportunities Team Events & Logistics • Research and coordinate quarterly socials and incentive trips, • Organise team events and operational logistics, • Research relevant industry events and training opportunities About you… Experience • Prior experience in operations in a recruitment agency (contract rec ops preferred), • Experience working across multiple systems, implementing operational improvements, and automations, • Comfortable managing multiple moving priorities simultaneously You’re likely someone who… • Enjoys working in a fast-moving environment where priorities can shift quickly, • Thinks about what others need before they ask, • Gains satisfaction from enabling teams to perform at their best, • Has a finisher mindset: naturally follows through and closes loops, • Notices details others miss, • Is practical, hands-on, and execution-focused, • Brings energy and optimism to the team About us... • Based in Spitalfields, London, • We value in-person collaboration; office-based: ideally 4 days a week., • £35-45,000, • 25 Days Holiday, • Enhanced Parental Leave, • MacBook & iPhone, • On-site showers with towel laundry service and Malin & Goetz products, • Dog-Friendly Office

Buying Manager - Skincare Cosmetics London A leading UK retailer specialising in Korean beauty and skincare, offering a curated range of over 2,000 products across skincare, makeup, haircare, and body care through both ecommerce and physical stores. Since launching in 2019, the company has become a trusted destination for K-Beauty customers across the UK, supported by thousands of 5-star customer reviews and a rapidly expanding retail presence. The Buying Manager will lead the Buying team and oversee the full product lifecycle across multiple categories, ensuring all activity supports the wider commercial strategy. The role involves managing key supplier relationships, overseeing onboarding and launch processes, and driving the commercial performance of both established and emerging brands within the UK market. This opportunity suits someone with strong leadership skills, commercial awareness, and experience working in fast-moving retail environments. Key Responsibilities • Lead, mentor, and develop a team of Buyers across different experience levels, ensuring clear direction, strong execution, and continuous development., • Work closely with Merchandising and wider business teams to support category planning and deliver commercially effective product strategies aligned with customer demand and business objectives., • Manage supplier partnerships and lead commercial negotiations, including margins, funding agreements, and long-term partnership terms., • Oversee contract reviews and renewals, ensuring agreements meet operational and commercial requirements while maintaining strong supplier relationships., • Analyse sales, margin, stock flow, and promotional performance to identify opportunities and risks, using data to support commercial discussions with brands., • Manage stock flow and supplier lead times, ensuring timely deliveries and resolving any supply chain issues that may impact product availability., • Collaborate cross-functionally with Merchandising, Marketing, Supply Chain, and Retail Operations to ensure successful launches, promotions, and stock planning across all channels., • Maintain accurate launch timelines and critical paths, ensuring all stages of onboarding, labelling, compliance, and product readiness are completed on schedule., • Support suppliers with UK labelling and compliance requirements, ensuring all products meet regulations before launch., • Take ownership of priority and exclusive brand accounts, ensuring they receive strong commercial focus and strategic support., • Build and maintain strong relationships with international brand teams, providing regular updates on performance, opportunities, and market growth., • Produce weekly and monthly reports for senior leadership, highlighting performance trends, opportunities, and recommendations. What We’re Looking For • At least 4 years’ experience in Buying or Category Management within beauty, skincare, wellness, or fast-paced consumer retail., • Proven experience leading and developing buying teams., • Strong commercial awareness with a track record of driving sales and profitability., • Experience managing supplier negotiations, commercial terms, and long-term partnerships., • Strong analytical skills with advanced Excel capability and confidence interpreting sales and performance data., • Excellent communication and stakeholder management skills., • Highly organised with the ability to manage multiple priorities and deadlines effectively., • Passion for beauty, skincare, and evolving consumer trends., • Experience working with international suppliers is advantageous., • Korean language skills are beneficial but not essential., • Collaborative and relationship-focused approach to working with brands and partners.