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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: • Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices., • Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles., • Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements., • Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements., • Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations., • Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives., • Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation., • Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance.What You'll Bring:, • Knowledge: You have a deep understanding of home insurance and portfolio underwriting., • Experience: Your track record demonstrates your proficiency in portfolio management and decision-making., • Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges., • Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines., • Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions., • Adaptability: You thrive in dynamic, fast-paced environments., • Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.