A waiter is a frontline service professional responsible for taking orders and serving food and beverages to customers in a restaurant, café, or dining establishment. Polished and attentive, waiters play a crucial role in shaping the customer experience by providing efficient.
Front of House Team Member (2 Days a Week – Potential for More Hours) Location: South Croydon Hours: 12pm – 10pm (Full Day Shifts) Availability: 2 days per week to start (Sunday/Tuesday), with the opportunity for additional days after a few weeks Overtime: Available if you want About the Role We’re looking for an enthusiastic and reliable Front of House Team Member to join our team! You’ll be the friendly face of our business, ensuring every customer feels welcome and leaves happy. Key Responsibilities Greet customers and provide excellent service Take orders accurately and process payments Explain menu items and offer recommendations Prepare and serve milkshakes and other beverages Assist with kitchen packing and order preparation during busy periods Maintain cleanliness in the front of house area, including tables, counters, and service stations Support the team with general cleaning and closing duties About You Friendly, approachable, and great with people Reliable and punctual with a strong work ethic Able to work well under pressure in a fast-paced environment Willing to help across different areas when needed Previous experience in hospitality or customer service is a bonus, but not essential – training will be provided Benefits Competitive hourly pay Overtime available Opportunity for more days after the initial period Fun, supportive team environment
At Sage and Poppy Coffee Shop, we’re passionate about coffee, community, and creating a warm, welcoming environment for everyone who walks through our doors. Whether it’s their morning pick-me-up or an afternoon break, we believe every cup should be made with care and served with a smile. Role Overview: We’re looking for a friendly, reliable, and energetic barista to join our team part-time. You’ll be responsible for preparing and serving high-quality coffee and beverages, assisting customers, and maintaining a clean and inviting space. Key Responsibilities: • Provide excellent customer service and build rapport with regulars, • Prepare espresso-based drinks and other beverages to our standards, • Handle cash and card transactions accurately, • Maintain cleanliness and organisation of the coffee bar and seating area, • Assist with opening or closing duties as scheduled, • Support the team during busy hours with a positive attitude, • Ability to work independently and efficiently Comfortable working in a fast-paced environment • Monitor daily sales to ensure targets are being met Requirements • Prior barista or customer service experience is a plus, but not required, • Availability for two consistent days per week (weekend availability is a bonus), • Strong time management skills to handle multiple tasks efficiently., • Basic maths skills for processing transactions accurately., • Knowledge of food safety practices If you have a passion for coffee and enjoy helping others, we would love to hear from you!
We are looking for a proactive and detail-oriented Waitress/Waiter to join our dynamic team at The Black Kitchen on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable dining experience. This position is perfect for someone who is enthusiastic, personable, and thrives in a fast-paced environment. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities • Customer Service - Greet and seat customers promptly, presenting menus and answering any questions about the menu and ingredients/allergens. Provide attentive and friendly service throughout their visit., • Order Taking - Accurately take food and beverage orders, and relay them to the chef, kitchen porter’s and bar staff., • Serving Food and Beverages - Deliver orders to the table efficiently, ensuring accuracy and presentation in line with company standards., • Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary., • Cleanliness and Organisation - Maintain the cleanliness and organisation of the dining area, including setting tables, polishing cutlery, and ensuring all areas are tidy and presentable., • Team Collaboration - Work closely with kitchen staff and other team members to ensure smooth and efficient service., • Inventory Management- Help in tracking kitchen supplies and reporting any shortages or needs for replenishment. Key Skills • Prior experience as a waitress (1 year minimum), • Excellent communication and interpersonal skills., • A positive attitude and a genuine passion for delivering exceptional customer service., • Ability to multitask and remain calm under pressure in a fast-paced environment., • Strong attention to detail and organisational skills., • Physical ability to handle the demands of the job, including standing for long periods and lifting heavy items. Qualifications • Food Handling Certificate is desired What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service and thrive in a lively, customer-focused environment, we would love to hear from you!
I hope this message finds you well. I am writing to inform you about an exciting job opportunity at Bella Roma, a fine dining Italian restaurant located in Beckenham. We are currently seeking highly experienced Head Waiters/ss to join our team. If you have a strong background in Italian cuisine and possess excellent knowledge and experience in Italian food and beverage, including wine service, we would like to hear from you. Please note that only candidates with previous experience in Italian cuisine need apply for this position. If you are interested and believe you meet the criteria, please send your updated CV and a cover letter to Bella Roma Thank you for considering this opportunity. We look forward to hearing from you. Warm regards, Leo
PART TIME OFFER TO FULL TIME As a barista on our family run speciality coffee shop, you are not just preparing drinks. You are the face of our business, the start of someone's day. We are looking for someone who brings warmth, personality and professionalism to every shift and who takes pride in both craft and community. WHAT WE ARE LOOKING FOR IN YOU -A naturally friendly, warm and talkative personality -strong communication skills and emotional intelligence -willingness to learn about speciality coffee and refine your skills -pervious cafe or hospitality experience is a plus but we are happy to train the right person -a love for talking to people, good food & coffee and creating great vibes CUSTOMER SERVICE -you are friendly, confident and naturally welcoming ,greet every customer with a warm smile and friendly energy. When you say hello make costumers feel seen and heard. -you enjoy conversation and create a space where regulars return because of the way you made them feel -you understand how to balance fast service with real connection -build genuine rapport with regulars and new visitors alike. -engage in light, welcoming conversations to create a relaxed environment. -handle customer feedback professionally and with empathy . -remember customer names and favourite/regular orders when possible. -take orders confidently and handle payments accurately COFFEE PREPARTION & BEVERAGES Knowing how to prepare espresso based drinks to speciality standards (calibrating grind, dial in, tamping, extraction, milk steaming) Know your beans: origin, tasting notes and roast level Maintain grinder calibration and espressso machine cleanliness throughtout the day. UPSELLING & PRODUCT KNOWNLEDGE - UNDERSTANDING THE CUSTOMERS MOOD & INTENT Listen carefully to cues: Are they in a rush, chatty, curious or hungry ? Recommended add ons such as non dairy milks, extra shots, syrups or food pairings Proactively recommend pastries, retail coffee or drink upgrades based on customer prefence. Learn flavour profiles, bean origins and seasonal items and confidently describe them. Encourage costumers to try new things through tasting or limited free offers DAILY SHOP OPERATIONS -Open and close the shop efficiently, folling prep and cleaning checklists. -Keep the cafe tidy, well stocked and looking beautiful -Keep customer seating and service tidy, safe & welcoming. -Restock coffee beans, milk, condiments and other supplies as needed. -Maintain hygienic practices at all times (including personal hygiene and food safety) -You consistently maintain a clean and organised workstation, whether you are behind the machine, at the counter or handling dishes -You understand and follow hygiene practices (washing hands, sanitising surfaces, prper food handling) without needing to be reminded -You alwasy leave the coffee machine and bar tidy at the end of the shift, and you jump in to clean up even when its not "your mess" • You treat the cafe like your home, from polishing glassware to folding cloths properly., • TEAM & CULTURE, • -Work closely with other staff (including family) to support each other throughout shifts, • -Communicate openly about stock needs, customer feedback or team tasks, • -Contribute to a positive, respectful environment, bring energy and humour to the team., • -Be flexible and jump in to help wherever needed (kitchen, floor, dishwashing, restocking), • -Can stay cool under pressure, know hoe to move quickly without sacrificing quality or cleanliness., • -You are reliable and you show up on time. You are ready to work and your team knows they can count on you, • Looking forward to hearing from you,, • Anna & Team!
Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.