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Description Senior Technical Service Engineer (Desktop) Location: Whiteley, Hampshire We’re ready for you to unleash your potential! As a Senior Technical Service Engineer, you will provide day-to-day desktop support (software and hardware) and assist remote and local users across the UK & EMEAI. You will ensure timely and efficient problem resolution while maintaining high customer service standards. Demonstration of Leidos values, Integrity, Inclusion, Innovation, Agility, Collaboration, and Commitment, is essential. What will I be doing? • Act as technical escalation point, managing tickets to resolution or escalation to 3rd line, ensuring accurate tracking and updates, • Support Major Incidents (MI), • Perform laptop imaging, profiling, and daily maintenance, • Manage user accounts as part of the starter/leaver process and conduct IT inductions for new starters, • Liaise with Asset Management for asset registration and stock control, • Collaborate with internal and external teams on problem management and adherence to SLOs, • Ensure quality assurance and support Client Services-related projects, • Undertake ad-hoc assignments, such as reporting and site visits What does Leidos need from me? • Extensive experience as a Desktop Support Engineer, • Potential to deputise for the Client Services Team Leader, • Working with SCCM Lead overseeing software deployment and patch management, ensuring service continuity, • Manage corporate IT stock and spares and process WEEE waste management, • Create or update documentation within the knowledge base, • Adhere to Health & Safety standards and raise issues to the Client Services Team Leader, • Assist with the Continuous Improvement Programme (CIP) for Client Services, • Attend meetings as required and ensure mandatory training requirements are met, • Develop relationships with key stakeholders Required Skills & Experience: Soft Skills • Strong customer focus, • Analytical approach with attention to detail and process governance, • Excellent verbal and written communication skills, • Confident, self-motivated, and positive attitude, • Ability to prioritise individual objectives, • Understanding of ITIL principles Technical Skills • Proficient with Windows Operating Systems, • Understanding of networking, • Experience with Remote Desktop and Microsoft services (M365), • Previous experience in a technical support role, ideally second line/customer-facing It would be great if you held the following (but not essential): • ITIL Foundation Certification, • SC Clearance Clearance Requirements: BPSS Pre-Screening to start, SC for role Chase your aspirations with no boundaries at Leidos UK! Accelerate your career growth by joining the team. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £32,200.00 - £44,532.50 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Featuredjob

Description Business Development Manager (Defence) Location: Farnborough or Whiteley with flexibility to work from home dependent on business demands Are you ready for your next career challenge? Leidos is currently seeking a Business Development Manager – Defence, aligned to our National Security and Defence (NS&D) Division covering the United Kingdom Ministry of Defence. You will work with a team of Business Development (BD) professionals and report to the BD Director for NS&D. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety & security and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos UK Culture Charter brings together the culture and behaviours we expect of all employees, as guided by our enduring Leidos Values: Integrity, Inclusion, Innovation, Agility, Collaboration & Commitment. If this sounds like the kind of environment where you can thrive, keep reading! The role you will play: • Plan and lead our Business Development (BD) activities to achieve our annual awards (signings) targets in this strategic and fast-growing area of the UK business., • Responsible for development of the pipeline of opportunities to support the next 3-5 years business growth ambition which aligns to the UK strategy., • You will develop and maintain senior relationships with Defence clients positioning Leidos as a strategic potential supplier., • You will guide the Leidos bid teams in their pursuit and shaping of the business development campaign to propose differentiated client propositions., • Identify, influence and qualify the opportunities that best match Leidos strengths and provide optimum outcomes for the client and us., • You will work with our marketing team to develop innovative campaigns to bring Leidos global capabilities to the UK Defence market., • You will lead and execute significant new business campaigns in the UK Defence market., • Operating effectively within a multi-functional team where you will be an effective leader and communicator. The successful candidate will have: • Substantial experience successfully selling C4ISR capability into the UK Defence market., • Existing client relationships in UK Ministry of Defence., • A track record of successfully driving business growth year on year and hitting targets., • Demonstrable experience of success in leading and winning contracts valued in excess of £25m., • Extensive knowledge of Government business development, contract awards, current procurement trends and customer buying behaviours., • Proven experience of collaboratively creating compelling winning bids with partners., • Worked in an organisation which delivers strategy, business solutions and transformation with a proven depth of experience in pursuing and winning new business., • Excellent inter-personal, presentation and verbal skills and an experienced negotiator., • Tenacity and energy to maintain the momentum of multiple and concurrent bids across the Division., • Client and Industry stakeholder engagement essential., • Expertise in motivating and mentoring agile teams to grow and change the business. Domain Specific Requirements: • Experienced Business Developer, Senior Account Manager or Capture Leader, successfully prosecuting complex UK MOD Land and Joint C4ISR campaigns., • Pedigree in delivering large strategic capital Cat A MOD Change Programmes., • Experience in C4ISR and/or CEMA into complex MOD delivery organisations., • Core skills in the sales, capture, bid and marketing functions: team leading, revenue generation, business case authoring, integrated campaign design and execution, R&D exploitation, customer and business to business stakeholder management., • Experience in formulating use cases for multi-domain and digital transformation concept demonstrators., • Responsible for UK Sales of Secure Information and Communications System Products and Services: Revenue generation, Campaign Management, Capture Leading, Sales & Marketing, Bid Management, Customer & B2B Engagement, Defence Acquisition Change, • In depth understanding of the MOD’s digital transformation programme. This includes the Cap SP and Cap C4ISR portfolios that will contribute to the Digital Targeting Web., • Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) desirable. Clearance Required: • Clearance to Start: SC, • Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £74,700.00 - £115,502.50 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Featuredjob