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• A market leading insurance broker are looking to add an experienced Commercial Account Handler to their existing team., • A company who truly believe in providing an unrivalled level of service to all of their clients., • When you become part of their team, your commitment will be rewarded with a market leading salary and competitive benefits package, as well as a commitment to professional development an... ZIPC1_UKTJ

We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: · 25 days holiday · Pension contribution · Financial assistance with insurance qualifications · Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: · Dealing with policy renewals, midterm adjustments and ongoing policy administration. · Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. · Marketing, broking and any subsequent management and administration of new business enquiries, including administration. · Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: · You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. · Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. · Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection JBRP1_UKTJ

We're Hiring: Servicing Team Manager -Payments management 9 months Secondment Location: Remote UK residents only Start date: June 2026 Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits About the Role The Payments Management Team plays a vital role in ensuring that all incoming customer payments whether through cheques, bank transfers, DWP payments or third-party invoices are accurately allocated to mortgage accounts. The team also handles payment queries, account redemptions, account closures, and unresolved transaction investigations. As a team manager , you'll be central to driving accuracy and great customer outcomes, while supporting internal and external requests across a wide variety of topics. What You'll Be Doing • Effectively manage and lead the team to ensure that all work is delivered in line with service level agreements., • Develop and implement plans to ensure that a high quality and consistent standard of service is achieved against key performance indicators and in line with business objectives., • Actively manage individual and team performance to include, absence management, regular one to one meeting, performance reviews, disciplinary management and providing regular feedback to team members., • Train, coach and develop team members as required to maximise competence, potential and performance whilst supporting succession planning., • Ensure the team are aware of all relevant business-related communications covering corporate and local updates., • Actively promote a culture that delivers high performance, motivation and engagement through effective leadership., • Client relationship management including participation in operational review meetings., • Identify and resolve risk incidents and manage relevant risk controls in line with company policy, • Review departmental policies and process in order to identify, manage and mitigate risk and implement improvements and efficiencies., • Role model all company values., • Experience and knowledge of working in the Financial Services industry or a regulatory environment (desirable)., • Experience of managing in a front or back-office operation., • Experience of working in a target driven environment centred on customer delivery., • A good understanding of Microsoft office applications., • Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service., • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements, • CeMAP/CeRCC preferable, or willingness to study, • Effective time management., • Able to implement tactical plans to deliver strategic objectives in a timely manner., • Effective communication (both oral and written) and influencing skills., • Ability to remain resilient in a challenging environment., • Balancing customer requirements with operational objectives. At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

We're Hiring: New Business Consultant Location: Remote Department: Sales Hours: Monday - Friday 09:00-17:30 Are you experienced in managing inbound Sales communications and product enquiries whilst delivering an exceptional service? We are looking for a New Business Consultant to join our growing team and play a key role in supporting broker with any enquiries about policy and criteria • To manage inbound call volumes within agreed service levels from intermediaries, solicitors, and applicants, providing a seamless quality service to all parties., • Adhere to the service standards as set out in the Policy & Procedures Manual, • Handle all communication from stakeholders in accordance with Policy & Procedures Manual, • Act fairly and reasonably in all dealings with intermediaries, solicitors and valuer's, • Enhance existing relationships with Mortgage Intermediaries on inbound calls, looking for new business opportunities where appropriate, • Build a close working relationship with the Field Sales team and Underwriters to enhance the process from both a service and quality perspective, • Providing pre-application submission support to brokers using Kensington's online portal, in respect to both general technical assistance and review of declined/referred applications, to convert to quality submissions, • Manage the receipt of mortgage application and administration fees, • Be accountable for the quality of intermediary updates ensuring they are completed in line with agreed service levels and provide clear and accurate information at all times., • Ensure all correspondence including references and valuations are in line with the application and the appropriate mortgage product, • Action all correspondence in accordance with the Policy & Procedures Manual, • Ensure that all complaints are handled and logged in line with the Complaints Handling Procedures referring to your Team Leader or Service Quality Department when necessary, • To ensure your responsibilities in acting to deliver good customer outcomes and treating customers fairly, the Prevention of Financial Crime (including money laundering, identification and reporting of fraud) are carried out effectively and in accordance with the Company's internal policies, • To ensure vulnerable customers are treated correctly in line with the Vulnerable Customers Policy. This includes correctly recording any vulnerabilities and processing data throughout the application journey., • Regulatory Knowledge as applicable to role, • Solid awareness of the mortgage market and Kensington's product range, • Adhere to the policy & procedures keeping up to date with any amendments, • Be aware and accountable for the mitigation of risk in the day-to-day performance of your role., • Complaints are to be handled in accordance with the procedures, • Ability to competently use all the systems relevant to the role, • Ensure key business targets and performance indicators are achieved, • Demonstrates knowledge of main competitors and their service levels/key products and criteria., • Product Knowledge - Possesses a detailed knowledge of the product ranges, able to positively promote the key selling points of the individual products, • Criteria Knowledge - Has a detailed knowledge of lending policy and underwriting processes and is able to apply this to new business enquiries, • Experience of handling large volumes of incoming calls in a sales/operational, • Experience in a processing of administration environment, • Financial Services experience Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression.

Are you an experienced Protection Adviser looking for a fresh start? Do you want to work remotely with an opportunity in the future to choose your own hours of work? If so, please read on Our client is a directly authorised broker whose sales team work 100% remote providing advice on income protection, life & protection solutions to clients throughout the UK from leads which are 100% generated in house. Having had their best year ever in 2025 they are seeking to add a small number of experienced protection advisers to join their successful salesforce. • Starting salary negotiable depending on experience, • OTE £42-60,000 (Uncapped bonus), • Role is 100% remote (inc. training) with no weekend work and a 3.30 finish each Friday., • Working hours are 9.30 to 6.30 Monday to Thursday, • High performing advisers can work their own hours, subject to clearly laid out and achievable objectives. In addition to generating their own leads in house via a wide range of marketing initiatives including collaborations with household names within sport. What are they looking for? To be considered you must have a least 2 years phone-based life & protection sales experience. You will have worked with leads generated via the web and will be able to demonstrate that you can maximise the potential of each lead provided via a consultative sales approach. Rewards Starting salary is based on previous performance and can be reviewed twice yearly. Existing top performing consultants are earning more than £60,000 + thanks to an uncapped bonus scheme. If you have the experience, we are seeking and want to work remote for a company who will value you as an individual please contact us for an initial conversation. Please note. It is Knight Temple Recruitment’s policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one o