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Services Manager – Dermatology & ENT £48,000 + Performance Bonus Hybrid – Croydon Head Office Full-Time, Permanent Are you a strategic operations leader with a passion for improving NHS community services? Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation? We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery. This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure. You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success. Key Responsibilities: • Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations, • Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys, • Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing, • Manage operational performance to meet KPIs, NHS service levels, and contractual obligations, • Lead a team of clinical and non-clinical professionals, • Track and analyse key performance data to identify trends, risks, and service improvement opportunities, • Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners, • Manage the full P&L of assigned services and monitor financial performance closely, • Build and maintain strong working relationships with commissioners, local authorities, and clinic partners, • Actively contribute to organisational change initiatives and quality improvement projects, • Ensure full compliance with CQC, NHS, and internal regulatory frameworks Ideal Candidate Profile: • Degree; ideally in Business Administration, Healthcare Management or a relevant field, • Proven experience managing healthcare services, • Strong leadership skills with the ability to manage both direct and matrix teams, • Background in owning P&L and operational budgets, • Stakeholder engagement experience, • Familiar with pathway design, waitlist management, and performance monitoring, • Adaptable, friendly, and capable of thriving in a high-growth, change-led environment, • Practice Managers or Operations Leads ready for a step up are also encouraged to apply What’s On Offer: • Hybrid working – typically 3 days in-office, • Up to £48,000 basic salary, • Quarterly bonus of £1,000 for hitting operational profit targets, • Annual bonus of £1,000 if yearly service targets are achieved, • Overachievement bonus – £250 for every £20,000 above annual budget, • 37.5-hour week, Monday–Friday; 9am–5pm, • Paid travel expenses to regional clinic sites, • A genuinely autonomous leadership role with strong internal support and cross-functional collaboration Interested? To apply or find out more, contact Tom Fitch on 02393 874295 or 07919 008757, or email your CV to

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco UK has an exciting opportunity for a Territory Manager in Croydon, London Are you ready to take ownership of your own territory, build strong relationships with retailers, and drive the success of globally recognized brands? We’re looking for a Territory Manager to join our UK Sales team at BAT. In this role, you’ll be the face of our brands in your area, driving growth by executing trade and brand activities, managing key retail partnerships, and seizing new business opportunities. This is a field-based role with high autonomy — ideal for someone with strong people skills, commercial drive, and a passion for making an impact in a fast-moving environment. Your key responsibilities will include: • Own and manage your assigned geographical territory of independent and symbol stores., • Build and maintain strong relationships with retailers, ensuring loyalty and trade support., • Execute trade and brand marketing plans (distribution, visibility, display, dialogue) with excellence., • Identify new business opportunities and unconventional channels to grow market share., • Ensure products are well-stocked, correctly displayed, and aligned with company guidelines., • Track competitor activity and implement visibility plans (e.g., backwalls, counter-top units)., • Manage orders, budgets, and reports efficiently, ensuring compliance with BAT standards., • Act as the key link between BAT and the trade, providing education and digital tool adoption. What are we looking for? • Relevant experience in sales, trade marketing, or account management (FMCG experience is a plus)., • Strong communication, negotiation, and relationship-building skills., • Commercially minded with a drive to achieve sales and distribution targets., • Excellent time management and ability to work independently., • Willingness to travel extensively within your territory (95%)., • Basic IT skills and good command of English. What we offer you? • The chance to own your territory and make a measurable impact on brand growth., • Exposure to leading FMCG sales and trade marketing practices., • Autonomy, responsibility, and the opportunity to develop negotiation and commercial skills., • A supportive team environment with opportunities for growth and career progression. WHY JOIN BAT? We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience ___. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Sutton team. The Store: As our Sutton Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … Being part of the New Look Team means you get access to a great range of benefits & perks … 👗 You’ll our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 💰 Plan for your retirement while you work with our contributory private pension scheme. 💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 👩🏻 ⚕️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. 🚲 Do your bit for the environment and save money with our Cycle2Work scheme. 👩 👩 👧 👦 All employees are covered by our life assurance policy from day one. ❤ We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

• Business: emap, • Brands: DFNI Frontier Magazine, Property Week, AV Magazine, Packaging News, Independent Retail News, Motor Trader Magazine, Money Marketing, Headlinemoney, Mortgage Strategy, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent/Hybrid (3 office days/week), • Salary: £25,000 + 10% Bonus About the Company: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail, along with the ability to multi-task, to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and event operations team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brands to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Liaising with the production/AV supplier in pre-production and assisting with all aspects of the staging requirements for the events., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved, and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • Providing on-site event support – specific responsibilities are allocated by the Event Manager, to include overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing. Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree is desirable., • Experience of events/customer service., • Proficient use of the latest version of Microsoft Office., • Proven ability to handle multiple deadlines., • Excellent communication skills., • Experience in managing events websites – desirable., • Attention to detail. Core Competencies: • A driven individual with excellent planning and organisational skills., • Proactive and confident., • Flexible with working hours during events., • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines., • Able to read and interpret data effectively., • Takes a creative approach to everyday challenges., • Enthusiasm and willingness to change and innovate processes., • Ability to multi-task and prioritise workload effectively., • Ability to represent the brand and business as a positive ambassador while on site at events and in communications. Personal Attributes: • Able to use initiative and be proactive., • Calm and professional under pressure., • Deadline driven and results orientated., • Creative., • Punctual., • Positive and enthusiastic., • Team player., • Organised, tenacious and committed., • Has a passion for events. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care.Your passion and strategy will help the business to grow and change for the better.With opportunities to progress your career in beauty, healthcare and o

Stakeholder management / influencing - Collaborate with segment Executive owners and their teams alongside central capabilities (digital, data, change and others as needed) to identify strategically aligned opportunities to optimise client experiences or unlock business value through internal effici

A highly regarded UK organisation is recruiting for Project and Programme Manager roles focusing on business change across multiple retail or hospitality sites.

Stakeholder management / influencing - Collaborate with segment Executive owners and their teams alongside central capabilities (digital, data, change and others as needed) to identify strategically aligned opportunities to optimise client experiences or unlock business value through internal effici

The Commercial (GCP /GBP * ) Change Manager will be responsible for design ing and execut ing change strategies that minimise disruption, embed new capabilities, and help Commercial teams and leaders embrace new ways of working. Train managers and initiative owners on change leadership practices , w

You will lead the design and execution of change management strategies that drive successful adoption, working closely with stakeholders across business, analytics, IT, product, and operations. We are looking for a Senior Change Manager to play a critical role in an enterprise-scale data platform tr

A well-respected international insurance brokerage is seeking an experienced Project Manager to join their Business Change Delivery team in London. This role emphasizes strong project governance and delivery focus, requiring over 10 years of project delivery experience, especially in high-value Busi

Support Change Initiatives: Assist in planning, validating and executing change plans, collaborating with the wider Change team. Assistant Business Change Manager (Project Condor). Change Agent Network: Work closely with Change Agents across the business to support a successful roll out of the progr

If you’re a seasoned Project Manager with legal sector or Professional Services experience and a proven track record of delivering strategic change across business units, this role offers the chance to take ownership of high-impact initiatives in a globally recognised environment. Business Change

We are recruiting for several business change managers across the business working to Keyframe's Head of Business Change. Our clients require business change expertise to support them through their complex change programmes. In all cases, you’ll need to work quickly to understand the change implic

As a Change Manager, you will play a pivotal role in guiding our organisation through change that enhance our capabilities and improve our operational efficiency. A seasoned Change Manager with a proven track record in leading large scale successful change initiatives. Join Our leading client as a C

As part of the Business Change, the Project Manager will play a pivotal role in ensuring that the Council provides excellent customer experience across all channels and modernises the way we work by delivering customer‑centred change projects to improve digital customer experience, provide the rig

A well-established organisation in the East Midlands is seeking an experienced Project Manager to lead multiple IT and business change projects.

Business Change Project Manager - Permanent - London - Up to £90k. Role: Business Change Project Manager. Business Change Project Manager Key Skills and Experience:.

Business Analyst / Business Change Manager. Developing a business change implementation plan to identify required changes to processes, procedures, systems, structures and ways of working. Monitoring the impact of the business change management plan and sustaining and embedding change.

Experience delivering key Business Change activities, such as Change Impact Assessments, Business Readiness Assessments, implementation of Change Networks, Training, and Communications & Engagement. Currently, we are looking for an ERP Business Change Lead at Manager Level to join the team. Working

Senior Business Analyst - Change & Transformation - Leading UK Asset Manager. Translate regulatory and business change (e. Lead end-to-end business analysis across complex change initiatives, from problem definition through to delivery and benefits realisation.

A leading telecommunications company is seeking a Change Manager to drive and manage change initiatives within Operations & Engineering. This mid-senior level role involves developing strategies, fostering stakeholder engagement, and ensuring the successful implementation of changes across the organ

Are you an experienced Business Change Manager ready to lead transformative projects and deliver impactful change?. Senior Business Change Manager - 1-2 year fixed term. As part of a forward-thinking Business Change function, you'll be involved in shaping and embedding positive change across multipl

The Business Project Manager will oversee and manage business change implementation projects, regularly communicating with stakeholders to align project goals and deliverables with organizational objectives. This is a contract on‑site role for a Business Project Manager based in the London Area, U

As an Operations & Engineering Change Manager, your primary role is to drive and manage change initiatives within the O&E function. Familiar with incremental changes (new technologies/systems) and organisational transformational changes. Colt provides network, voice, and data centre services to thou

This is a great opportunity for a well established Change Project Manager / Change Manager / Business Improvement Specialist to elevate their career. Business Improvement & Change Manager role available on a Permanent basis with a large social housing provider. Business Improvement and Change Manage

Strategy & Business Change Manager. Stakeholder management / influencing – collaborate with segment executive owners and their teams alongside central capabilities (digital, data, change and others as needed) to identify strategically aligned opportunities to optimise client experiences or unlock

Creation of business transformation plan and associated communication and engagement activities for the assigned project using creative engagement techniques. Managing resource within the project to achieve the deliverables of the business transformation plan. Managing project tasks to completion, s

Are you a visionary leader passionate about driving change and fostering a culture of continuous business improvement? We are seeking an exceptional Lead Business Change Manager to join our Change Management team. As the Lead Business Change Manager, you will lead, mentor, and support a team of busi

We are recruiting a Business Change Manager to join PwC’s Mid-Market Transformation (MMT) team, supporting clients through complex technology-enabled change. Business Change Manager (Mid-Market Transformation). Business Change Manager (Mid-Market Transformation).

Regulatory Change In-House Consultant - Business Transformation - Leading UK Asset Manager. Miryco Consultants is working with a leading UK asset manager to add an experienced Regulatory Change Consultant to lead and deliver firm‑wide regulatory initiatives. Proven ability to interpret complex reg

Experience delivering key Business Change activities, such as Change Impact Assessments, Business Readiness Assessments, implementation of Change Networks, Training, and Communications & Engagement. Enterprise Resource Planning (ERP) Business Change Lead - Manager. Working within Business Change tea

Business Change Manager (Permanent). Engage senior stakeholders and business leaders to drive adoption and behavioural change. Lead and manage business change activities across complex programmes and projects delivered using.

The Commercial (GCP/GBP) Change Lead will need to work with the individual Project Leads, Project Managers and Strategy Leads to create this roadmap Commercial (GCP/GBP) Change Lead will need to support leadership communication around strategic rationale roadmaps and clear articulation of the benefi

Project Manager (Business Change) - Specialty Insurance. I am currently working with a London Market insurer who are building their business change practice, and are on the lookout for a Project Manager to lead on the delivery of cross-functional projects in line with project scope and timeline, adh

Stakeholder management / influencing – Collaborate with segment Executive owners and their teams alongside central capabilities (digital, data, change and others as needed) to identify strategically aligned opportunities to optimise client experiences or unlock business value through internal effi

The Portfolio Business Change Manager will play a pivotal role in supporting the successful delivery of transformational change, leading the development and embedding of business change frameworks for a highly-impactive portfolio of transformation. Portfolio Business Change Manager. Experienced Peop

A local government council in the United Kingdom is seeking a Business Change Project Manager to oversee complex project deliveries that improve customer experience. Interested applicants should reach out to the hiring manager for discussions.

Are you an experienced Project Manager seeking an exciting opportunity within the London Markets insurance sector? Our well-respected international insurance brokerage client is eager to supplement their Business Change Delivery team with an additional dedicated and skilled Project Manager. About th

A degree or equivalent experience / professional qualifications in business change management or organisational change management. Deliver, implement and monitor business and behavioural change activities in alignment with roadmap. Partner with Project Managers to coordinate change‑related timelin

Responsible for developing and leading the change plan for area / workstreams and can operate independently to have this produced ready for review by Systems & Process Change Manager. Finance Business Change Manager. Work with the Systems & Process Change Manager to conduct thorough impact assessmen

You are a project manager – not a well‑versed business change professional. Seeking an experienced Change Manager to lead the people side of an online acquisition into a retail business. The expected approach will be a discovery assessment/impact assessment to then build the change plan.

Minimum of 5 years' experience as a Residential Care Home Manager in Scotland. Spark of Genius is seeking a highly experienced and dedicated Operations Manager to join our Senior Management Team. Line Manages/ Supervises: Residential Managers.

Following several recent client wins, we have a new and exciting opportunity for an experienced PR Account Manager to join our growing PR team. This is a client facing role and as PR Account Manager you’ll work across all accounts, managing client deadlines, planning, and consistently coming up wi

Ability to drive change and motivate others within the service. As the Operations Manager, you will oversee and manage the residential services within an identified region. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by refle

The individual will ensure that the business case, plans and control processes have sufficient detail and have evaluated the potential impact of the changes made, including a traceability matrix (if relevant), and will involve the appropriate staff or teams during the QA, testing and delivery of cha

Experience supporting operating model change including business process analysis, TOM definition and delivery. Middle Office / Back Office change to support the integration of a newly acquired business and help shape the future operating environment. Skilled in documenting business and functional re

Demonstrated ability to efficiently manage and implement business changes, ensuring minimal disruption and maximum efficiency. Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, U