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The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. Are you an experienced leader within financial planning or wealth management, looking for an opportunity to make a genuine impact? Titan Wealth is seeking a Regional Manager to lead a team of circa 20 Financial Planners across the Norwich region. This is a high-profile leadership role, combining adviser development, commercial performance, client excellence and the successful integration of newly acquired businesses as we continue our ambitious growth journey. You’ll be responsible for leading experienced advisers through periods of change, creating a high-performance culture, supporting adviser development at every career stage, and ensuring exceptional outcomes for clients. Based from our Norwich office for approximately two days per week, this is an outstanding opportunity to join one of the UK's fastest-growing wealth management businesses at a pivotal stage of its growth. We are looking for a proven people leader with strong financial planning or wealth management experience, a track record of managing sizeable adviser teams, and experience leading through complex organisational change and integration activity. A highly competitive remuneration package is available, alongside the opportunity to play a key role in shaping the future success of Titan Wealth. Lead the performance, development and successful integration of Financial Planners across the region, creating an environment in which advisers at every stage of their career can develop, perform and remain engaged with Titan. The Regional Manager will lead a diverse team, from junior and developing advisers to highly experienced and long-serving professionals. They will adapt their leadership approach to individual needs, helping newer advisers build confidence and capability while ensuring senior advisers remain valued, motivated, appropriately challenged and connected to the future direction of the business. The role becomes involved as an acquisition moves from the M&A team into Distribution at the point of handover and integration. The Regional Manager then takes day-to-day leadership responsibility for welcoming and supporting incoming advisers, while working constructively with former owners who may be retiring, transitioning out or remaining involved for an agreed period. The Regional Manager will deliver sustainable commercial growth, exceptional client outcomes and high professional standards while championing Titan’s proposition, values and culture. • Lead, coach and develop advisers at every career stage, from junior and newly qualified advisers through to senior and highly experienced Financial Planners., • Adapt leadership, coaching and communication to each adviser’s experience, capability, motivation and career objectives., • Establish clear development pathways supporting technical competence, commercial performance, leadership potential and long-term career progression., • Work with the Titan Adviser Academy, Training and Competence, and relevant support teams to create structured development opportunities and succession plans., • Ensure every adviser has meaningful objectives and a practical personal development plan that is reviewed regularly., • Maintain the engagement of senior and long-serving advisers by recognising their experience, involving them appropriately and providing autonomy alongside clear accountability., • Identify and address factors that could lead to the loss of valued advisers, taking proactive steps to improve engagement and retention., • Create opportunities for experienced advisers to contribute through mentoring, technical support, client leadership and colleague development., • Promote a culture in which advisers feel listened to, respected and able to challenge constructively., • Deal promptly and fairly with capability, conduct and performance concerns, working with Training and Competence, HR and senior leadership as appropriate. Acquisition handover and integration • Take responsibility for the people and adviser aspects of integration following the formal handover from the M&A team into Distribution., • Work with the M&A team and relevant stakeholders to ensure a clear, structured handover covering the acquired firm’s advisers, clients, culture, working practices, commitments and key integration considerations., • Welcome incoming advisers into the regional structure, build trusted relationships and provide visible leadership through the transition., • Help new advisers understand Titan’s strategy, proposition, standards, support model and expectations, while recognising the heritage and strengths of the acquired business., • Work sensitively and constructively with former owners who may be retiring, transitioning out of the business or remaining involved for an agreed period., • Clarify roles, responsibilities and decision-making during transition, particularly where a former owner remains influential., • Use confidence and judgement to manage strong personalities, established loyalties, differing expectations and resistance to change., • Support advisers through changes to systems, processes, propositions, charging structures, governance and ways of working., • Identify adviser, client and commercial retention risks after handover and ensure actions are agreed, owned and followed through., • Maintain adviser engagement, client service and commercial momentum throughout integration., • Act as the visible link between the newly acquired team, the regional structure and the wider Titan Group., • Work with central teams to monitor integration progress, resolve issues and embed acquired advisers successfully within Distribution. Commercial and client leadership • Deliver agreed regional revenue, new business, client retention and organic growth objectives., • Ensure commercial objectives are achieved through appropriate client outcomes and sustainable adviser behaviours., • Embed Titan’s core proposition while ensuring advisers exercise appropriate professional judgement in meeting individual client needs., • Ensure consistently high standards of personalised financial planning advice and client service., • Encourage effective collaboration and cross-referral across the wider Titan Group., • Lead business development activity with support from the Business Development Team and help advisers build sustainable pipelines and professional connections., • Use management information to identify opportunities, emerging risks and areas requiring intervention., • Ensure newly integrated teams maintain client contact, service standards and commercial momentum. Performance, risk and regulatory leadership • Set clear, SMART and appropriately challenging objectives, reviewing progress through regular one-to-ones and performance reviews., • Work alongside the Training and Competence Manager to maintain compliance with key performance indicators and wider performance measures., • Champion Consumer Duty, Treating Customers Fairly and all relevant FCA requirements., • Ensure advisers operate within Titan’s governance, risk and compliance framework., • Address performance or conduct concerns consistently, fairly and without unnecessary delay., • Maintain effective internal relationships so client work flows smoothly through the advice process., • Create an environment in which colleagues feel safe to challenge practice and suggest improvements. Culture, communication and regional leadership • Create an inclusive regional culture combining high standards, accountability, collaboration and mutual respect., • Provide visible, accessible and consistent leadership across the region., • Communicate business decisions clearly and credibly, including where decisions may be challenging or unpopular., • Represent adviser feedback accurately and constructively to senior leadership., • Encourage advisers to share experience and best practice across legacy businesses and regional teams., • Lead change with empathy, pace and clarity, ensuring people understand what is changing and why., • Adapt language and communication style to the audience., • Support key regional and Group projects, leading deployment where appropriate., • Undertake other reasonable duties in line with the needs of clients, colleagues and the business., • Essential – Diploma in Financial Planning, or equivalent., • Desirable – Advanced Diploma in Financial Planing, Chartered Financial Planner status, or equivalent. The successful candidate will be an experienced and credible people leader who can relate equally well to an adviser beginning their career and to a senior professional with many years of established experience. They will provide appropriate autonomy, recognition and challenge while maintaining clear accountability. They will be comfortable taking leadership responsibility once an acquired business moves from the M&A team into Distribution. They will build trust with incoming advisers, provide clarity through change and work confidently with former owners who may be retiring, transitioning out or remaining influential for an agreed period. Above all, they will be a visible, pragmatic and commercially aware leader who can bring people with them through change. • Adhere to all applicable FCA regulations and Titan policies, including Consumer Duty requirements., • Maintain the knowledge, competence and conduct standards required for a Certified role., • Promote good client outcomes and effective risk management across the region, • Work from the Norwich office for a minimum of two days each week., • Travel as required across the region and to other Titan locations., • Operate flexibly to support advisers, acquired businesses, clients and wider Group priorities. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. • Competitive salary, • Private Medical Insurance post probation, • Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee), • 25 days Annual Leave (plus buy and sell up to 5 days), • Office Christmas close (3-days), • Life Assurance, • Health cash plan, • Hybrid working, • Discretionary performance related bonus, • Employee Assistance Programme, • And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities. #J-18808-Ljbffr

As the Senior Project Lead on this Estate, you will take overall responsibility for a portfolio of complex FM and infrastructure projects from c.£100k to £2m, whilst also leading and developing the FM project team. You’ll own projects across the full RIBA 1-7 lifecycle, covering feasibility, design, procurement, construction, commissioning and handover. Expect responsibility for programme, cost, risk and change control, NEC/JCT contracts, contractor and consultant management, CDM compliance and delivery within sensitive, live and regulated environments. A major focus is commissioning and Soft Landings - making sure completed projects genuinely work operationally. You’ll oversee O&M information, BIM/ISO 19650 data, asset registers, CAFM/CMMS integration, training, defects and final operational sign-off. You’ll also help shape strategic asset plans and develop business cases for future investment. We’re looking for: a senior construction/FM Project Manager or Project Lead with a strong track record delivering projects in live, regulated environments. A relevant degree/equivalent experience, recognised PM qualification such as PRINCE2 Practitioner or APM PMQ, and IOSH/NEBOSH are essential. Commissioning, acceptance management and Soft Landings experience are particularly important. Why it’s interesting: this is much more than running individual projects. You’ll have significant influence over how projects are delivered, commissioned and handed into FM, whilst line-managing the project team and helping shape the future investment strategy for a highly technical estate #J-18808-Ljbffr

Manufacturing Quality Manager My client specialise in High-performance industrial solutions across multiple sectors including Oil & Gas, Marine and Power Generation. They have an opportunity for Quality Manager from a manufacturing background with the predominant focus being on Quality overseeing goods inwards, in-process and finished inspection of machined parts Job Role Summary: The Quality Manager is responsible for leading and continuously improving the Quality, Health, Safety and Environmental (QHSE) management systems across the manufacturing facility, with a strong emphasis on quality assurance, customer satisfaction, process improvement and operational excellence. The role will ensure products, processes and systems consistently meet customer expectations, regulatory requirements and industry standards while maintaining a safe and environmentally responsible workplace. The Quality Manager will champion a proactive quality culture throughout the business, driving compliance, continuous improvement and best practice across all operational areas. Main Duties and Responsibilities: Quality Management (Primary Focus) • Lead the implementation, management and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards. • Oversee the activities of the quality assurance department and staff. • Coordinate all quality related correspondence with the customers representatives. • Drive a strong quality culture throughout the business, promoting right-first-time principles and continuous improvement methodologies. • Develop and monitor quality KPIs, ensuring robust reporting and analysis of trends, non conformances and improvement opportunities. • Lead internal and external quality audits, ensuring timely close-out of findings and effective corrective actions. • Manage customer complaints, warranty issues and non-conformances through structured root cause analysis and CAPA processes. • Collaborate closely with production, engineering and supply chain teams to improve product quality, manufacturing processes and operational performance. • Ensure effective control of documentation, inspection processes, calibration systems and quality records. • Support supplier quality management activities, including supplier audits, evaluations and performance improvement initiatives. • Facilitate continuous improvement initiatives using Lean, Six Sigma and problem-solving methodologies. • Ensure products meet customer specifications, contractual requirements and applicable industry standards. • Drive reduction in scrap, rework and quality-related costs across the facility. Health and Safety Management • Develop, implement and monitor health and safety policies, procedures and programmes to ensure a safe working environment. • Conduct regular risk assessments, workplace inspections and safety audits to identify hazards and implement corrective actions. • Lead incident investigations, root cause analysis and the implementation of corrective and preventive actions. • Coordinate and deliver health and safety training programmes to employees across the site. • Ensure compliance with Occupational Health and Safety legislation and ISO 45001 requirements. • Maintain records of workplace accidents, incidents and near misses, ensuring timely reporting and corrective actions. • Oversee emergency preparedness and response planning, including fire drills, evacuation procedures and first aid arrangements. Environmental Management • Ensure compliance with environmental legislation, ISO 14001 standards and sustainability objectives. • Develop and implement environmental policies and initiatives to minimise environmental impact and improve sustainability performance. • Conduct environmental audits and inspections to identify risks and opportunities for improvement. • Monitor waste management, emissions control and energy efficiency activities across the site. • Liaise with regulatory bodies and external agencies regarding environmental compliance and reporting. • Promote environmental awareness and sustainable working practices throughout the organisation. Leadership and Training • Act as the site lead for QHSE matters, providing guidance, coaching and support to managers and employees. • Coordinate cross-functional improvement activities to integrate QHSE best practices into day-to-day operations. • Deliver training and awareness programmes related to quality, health, safety and environmental standards. • Support the development of a culture focused on accountability, compliance and continuous improvement. • Manage QHSE priorities, resources and budgets effectively. Compliance and Reporting: • Ensure ongoing compliance with internal standards, customer requirements, certification bodies and regulatory obligations. • Prepare and present regular QHSE reports and performance metrics to senior management. • Maintain up-to-date knowledge of legislation, standards and industry best practices relevant to QHSE. • Support external certification and customer audits. Continuous Improvement: • Lead continuous improvement projects to enhance product quality, process capability, safety performance and environmental standards. • Use data analysis and performance metrics to identify trends, risks and improvement opportunities. • Promote proactive problem-solving and employee engagement in improvement activities. • Support operational excellence initiatives across the manufacturing facility. Education / Qualification Requirements: • Certifications in Quality, Health & Safety or Environmental Management (e.g. ISO 9001 Lead Auditor, Six Sigma, NEBOSH, IOSH, ISO 14001). • Degree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred. Experience and Knowledge Requirements: • Proven experience in QHSE or Quality Management within a manufacturing environment. • Strong working knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems. • Proven experience leading quality improvement initiatives within a manufacturing or engineering environment. • Experience managing audits, non-conformances, CAPA processes and root cause investigations. • Strong understanding of quality tools and methodologies including Lean Manufacturing, Six Sigma and statistical analysis. • Experience working within project-based or complex manufacturing environments. • Good understanding of environmental, health and safety legislation and compliance requirements. • Experience driving cultural change and continuous improvement initiatives. Skills and Competency Requirements: Essential: • Strong leadership and stakeholder management skills with the ability to influence at all levels. • Excellent communication skills, both written and verbal. • Strong analytical, problem-solving and decision-making capabilities. • Demonstrable experience in quality systems management and continuous improvement. • Ability to manage multiple priorities and deliver results under pressure. • High attention to detail and strong organisational skills. • Skilled in data analysis, reporting and KPI management. • Proficient in Microsoft Office applications and QHSE management systems. • Self-motivated with a proactive and improvement-focused mindset. • Strong facilitation and training skills. • Commercial awareness with a customer-focused approach. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Head of Retentions £40,000 – £45,000 per annum DOE Monday to Friday – working hours between 8am and 6pm Location: Norwich The Opportunity We’re looking for an experienced Head of Retentions to be responsible for our Customer Success contact centre operation, covering retention, payments and collections. You’ll be responsible for the day-to-day running of the department, leading and developing Team Leaders, driving performance and ensuring our teams consistently deliver strong customer experiences while meeting key business targets. This is a hands-on leadership position for someone who enjoys developing people, improving processes and using performance data to identify opportunities and drive results. Key Responsibilities Be responsible for leading and developing Team Leaders, providing clear direction, coaching and support to achieve operational and customer success objectives. Be responsible for day-to-day contact centre performance, including KPIs, SLAs, productivity and quality. Support employee development through regular coaching, feedback and effective performance management. Oversee workforce planning and resource allocation to ensure teams are appropriately supported and performing effectively. Identify opportunities to improve processes, customer journeys and overall operational efficiency. Use reporting, dashboards and performance data to monitor results, identify trends and recommend improvements. Support the implementation and adoption of new technology, processes and ways of working. Ensure customer interactions consistently meet high standards through quality monitoring, coaching and ongoing development. About You You’ll have a strong background in managing teams within a contact centre or customer service environment, with a good understanding of performance-driven operations. You’ll be confident managing Team Leaders, supporting change and improving processes within a fast-paced environment. You’ll be someone who takes responsibility, enjoys solving problems and knows how to motivate teams to achieve strong results. Skills & Experience Proven experience managing a contact centre or customer service operation. Experience managing Team Leaders or other managers. Strong understanding of KPIs, SLAs and performance management. Experience with coaching, employee development and change management. Confident working with data, dashboards and reporting tools. Excellent communication and problem-solving skills. Experience within a technology or SaaS environment is desirable. What We’re Looking For We’re looking for a natural leader who can: Inspire, support and develop others. Create a strong culture of accountability and performance. Approach challenges proactively and focus on finding solutions. Communicate confidently and influence teams at all levels. Identify opportunities to improve processes and deliver change. Work effectively in a fast-paced and evolving environment. Benefits Company pension Free parking On-site parking * Referral programme Why Join Us? You’ll be joining a growing fintech business that supports thousands of small businesses, helping them stay connected and keep trading. This is a great opportunity for an experienced contact centre leader to be responsible for a key customer function, develop high-performing teams and contribute to improvements across retention, customer success and the wider operation. Our Interview Process Stage 1 – Initial Conversation A short telephone conversation with a member of our Talent Team to discuss your experience and the opportunity. Stage 2 – Hiring Manager Interview A face-to-face meeting with the Hiring Manager to discuss your background, leadership experience and suitability for the role. We aim to make our recruitment process straightforward, engaging and respectful of your time. Work Location: In person

Trainee Social Media Manager – No Experience Needed Future-proof your career in Social Media – starting today. Looking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path. The ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience. Train online at your own pace and land your digital marketer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £27,600 and £43,300. Why Digital Marketing Every business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels. This demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally. Step 1: Digital Marketing Foundations Start with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles. Step 2: Channel-Based Digital Marketing Skills Develop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools. Step 3: Practical Digital Marketing Project Apply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity. Step 4 – Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing. What You Get 100% online, self-paced training Industry-recognised Digital Marketing qualification (DMI) Practical project to build a digital marketing portfolio 1-on-1 tutor and recruitment support Job guarantee – get a job or your money back Starting salary of £27,600 and £43,300 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. “I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.” - Todd M., Digital Marketing Executive, Birmingham Ready to Start? If you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

A respected independent property and construction consultancy is seeking a Quantity Surveyor to join their Norwich team, with opportunities available from Project Surveyor through to Associate level. This is an excellent opportunity for a Quantity Surveyor looking to develop their career within a supportive consultancy environment, working across a varied pipeline of professional quantity surveying services. The successful Quantity Surveyor will be involved in delivering pre and post-contract cost management services, supporting clients through cost planning, procurement, tender documentation, contract administration, valuations and final accounts. As a Quantity Surveyor, you will work closely with clients, consultants and contractors to ensure projects are delivered commercially, efficiently and to a high standard. This role would suit a capable Quantity Surveyor with PQS experience, whether chartered, working towards chartership or qualified by experience. Infrastructure experience would be particularly advantageous, especially for those operating at Senior Surveyor level. The consultancy is also open to considering Associate Partners, although candidates at this level must be chartered and able to demonstrate the potential to bring new fee-earning work into the business. Key Responsibilities The Quantity Surveyor will be responsible for cost planning, procurement advice, tender reporting, valuations, change control, cost reporting and final account negotiations. You will also support client meetings, manage commercial risks and provide clear, practical advice throughout the project lifecycle. Required Experience Strong background as a Quantity Surveyor within a PQS or construction consultancy environment. Experience from Project Surveyor through to Associate level will be considered. Infrastructure experience would be advantageous, particularly at Senior Surveyor level. Relevant degree in Quantity Surveying, Commercial Management or a similar construction-related discipline is beneficial. MRICS, working towards MRICS, or qualified by experience will be considered. Associate Partner candidates must be chartered and able to offer potential for new fee-earning work. Strong communication skills, commercial awareness and the ability to build long-term client relationships.What's on Offer This is a strong opportunity for a Quantity Surveyor to join a well-regarded consultancy with flexibility around level, career progression and the opportunity to work across quality professional surveying instructions. What's in it for you? £40,000 - £65,000+ 28 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programmeIf you are a Quantity Surveyor considering your career opportunities, then please contact Dominic Jansen at Brandon James. (phone number removed) Reference #DJ1100 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy

Drive bookings, grow revenue and lead the team at our client's Norwich venue, helping make it the area's premier family leisure destination.Assistant General ManagerNorwichSalary £34,234 (pro rata)Full Time, Permanent45 hours per weekAnnual bonus schemeOur client is a leading UK leisure operator. They are expanding their offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Their values are People, Pride and Quality, and their mission is to create memorable experiences for every guest.Our client is looking for an Assistant General Manager to take responsibility for the delivery and development of their Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the business.What you'll doGrow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training.Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements.Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail.Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction.Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors.Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across the business.Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management.What we're looking forAt least two years' experience as a Duty Manager or Deputy Manager, plus operational site management experience.Strong leadership, people management, coaching and development skills.Clear verbal, written and listening skills, with good presentation ability.Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills.An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results.A good GCSE standard of education and a driving licence.Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential.What you'll getCompetitive salary and annual bonus scheme.Employee assistance wellbeing programme.50% off food and drink.Apprenticeships, learning and development opportunities.How to applyClick “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.Our client is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements.Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager.TPBN1_UKTJ

Help us deliver digital change that makes a difference.We are seeking a collaborative and delivery focused Digital Project Manager to lead exciting digital and technology projects across our Evolve Transformation Portfolio.In this varied role, you will take ownership of projects throughout their full lifecycle, from initial discovery and procurement to implementation, evaluation and handover. You will bring people together, establish clear plans and help multidisciplinary teams deliver high-quality outcomes that support our organisational strategies and wider vision.You will be comfortable managing budgets, resources, risks, issues and competing priorities, whilst building trusted relationships with project sponsors, senior managers, technical specialists, business users and suppliers. You will also promote good project management practice, share lessons learned and contribute to continuous improvement across our project management network.About YouIf you have significant experience delivering digital transformation or system implementation projects, can apply a range of project delivery methodologies and enjoy turning complex challenges into practical solutions, we would like to hear from you.Closing Date: 4th October 2026Interview Date: W/C 12th October 2026Why Join Us?We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.TPBN1_UKTJ

Drive bookings, grow revenue and lead the team at Adventure Leisure’s Norwich venue, helping make it the area’s premier family leisure destination. Assistant General Manager - Mr Mulligans Norwich Salary £34,234 (pro rata) Full Time, Permanent 45 hours per week Annual bonus scheme Adventure Leisure is a leading UK leisure operator behind Mr Mulligans, Bunkers and Ninja Warrior. We are expanding our offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Our values are People, Pride and Quality, and our mission is to create memorable experiences for every guest. We are looking for an Assistant General Manager to take responsibility for the delivery and development of our Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the Adventure Leisure division. What you’ll do Grow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training. Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements. Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail. Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction. Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors. Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across BGL. Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management. What we’re looking for At least two years’ experience as a Duty Manager or Deputy Manager, plus operational site management experience. Strong leadership, people management, coaching and development skills. Clear verbal, written and listening skills, with good presentation ability. Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills. An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results. A good GCSE standard of education and a driving licence. Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential. What you’ll get Competitive salary and annual bonus scheme. Employee assistance wellbeing programme. 50% off food and drink. * Apprenticeships, learning and development opportunities. How to apply Click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Adventure Leisure is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements. Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager

At Angling Direct, we're passionate about delivering exceptional experiences to our customers and creating stores that are safe, efficient and easy to run. As we continue to grow, we are looking for an experienced and commercially focused Head of Retail Operations & Facilitiesto take ownership of the systems, processes, assets and standards that keep our retail estate operating at its best. This is a pivotal leadership role at the heart of our retail operation. You will be responsible for creating a safe, simple, efficient and consistently executed operating environment across our stores, ensuring colleagues can focus on what matters most: serving our customers. Working closely with the COO, Heads of Operations and support centre teams, you will drive operational excellence, optimise labour deployment, lead facilities management, improve execution standards and deliver meaningful business improvements across our nationwide estate. • Own and continuously improve the retail operating model and store operating procedures., • Ensure operational standards are clear, practical and consistently executed., • Coordinate and prioritise store workloads to protect peak trading periods and maximise productivity., • Lead business continuity planning and critical incident response processes., • Develop seasonal payroll budgets and store deployment strategies., • Monitor productivity, payroll performance and operational efficiency., • Support the setting of store targets, budgets and performance expectations., • Manage manager and colleague bonus processes, ensuring accuracy and transparency., • Lead the operational delivery of retail projects, new initiatives and business change programmes., • Ensure new processes, services and technology are introduced successfully into stores., • Identify opportunities to simplify processes and reduce non-value-adding activity., • Track benefits realisation and continuous improvement initiatives across the estate., • Lead and support the Merchandising and Space Planning function., • Ensure store layouts, fixtures and merchandising standards are commercially effective and operationally practical., • Drive compliance with store standards and layout requirements., • Own all central communications to stores, ensuring messages are relevant, coordinated and easy to action., • Produce weekly retail bulletins and operational updates., • Support retail conferences, engagement activities and leadership communications., • Lead the facilities management strategy across a multi-site retail estate., • Manage maintenance providers, contractors and service partners., • Control facilities budgets, capital expenditure and asset replacement programmes., • Ensure stores remain operational, safe and compliant through effective supplier management and planned maintenance., • Partner with Health & Safety, HR and Security teams to maintain legal and policy compliance., • Drive adherence to statutory inspections, maintenance schedules and contractor controls., • Support effective incident management and operational resilience., • Lead operational initiatives that reduce energy consumption and improve environmental performance., • Monitor utilities usage and identify opportunities for efficiency savings. We're seeking a highly capable operations leader with a track record of managing complex retail environments and driving improvement across multi-site locations. • Significant experience in multi-site retail operations., • Experience within a central retail operations, operational support or retail leadership role., • Proven ability to translate strategy into practical, executable store operations., • Strong understanding of facilities management, compliance and operational risk., • Experience leading business change, projects and continuous improvement programmes., • Strong financial and commercial awareness, including budget ownership and supplier management., • Advanced analytical and reporting skills, including Excel and PowerPoint., • Experience utilising data, BI tools and AI-enabled technologies to support decision making., • Excellent stakeholder management and influencing skills., • Commercially astute and customer focused., • Strong problem-solving and decision-making skills., • Confident leading through influence across multiple functions., • Results-driven and highly organised., • Clear communicator with the ability to engage stakeholders at all levels., • Passionate about operational excellence and continuous improvement. This is an exciting opportunity to shape the future of retail operations within a growing and ambitious business. You'll have the opportunity to influence strategic decisions, drive meaningful improvements across our stores and play a key role in supporting our continued success. Location: Norwich Head Office (3 days) / Field Based (2 days) Salary: Competitive + Bonus + Benefits Reports to: Chief Operating Officer (COO) #J-18808-Ljbffr

We're looking for an ambitious Area General Manager to support our Regional General Manager across a portfolio of hotels throughout East Anglia and the South East. This isn't a traditional multi-site role with a fixed portfolio. Instead, you'll oversee a flexible group of three to four hotels, stepping in where your leadership will make the biggest impact. Whether that's supporting a newly appointed Hotel Manager, driving performance improvements, leading change, or strengthening operational capability, you'll be trusted to deliver results where they're needed most. Alongside operational leadership, you'll work on regional projects, contribute to wider business initiatives and develop the strategic skills needed to prepare you for your next career move. Travel between properties is required, therefore a car allowance is provided. If you're someone who enjoys solving problems, developing leaders and making good hotels even better, we'd love to hear from you. This role reports to the Regional General Manager. You’ll partner with Hotel Managers to build high-performing hotels that consistently deliver outstanding guest experiences, commercial success and operational excellence. Key responsibilities include: • Coaching, developing and supporting Hotel Managers to strengthen leadership capability and deliver outstanding results., • Improving commercial performance through effective revenue management, cost control and performance planning., • Driving consistency across your portfolio, ensuring brand standards, compliance and operational excellence are maintained., • Using performance data, guest feedback and business insight to identify opportunities and implement meaningful improvements., • Leading change, supporting hotel openings, transitions and improvement projects where required., • Building strong relationships with central support teams, owners and stakeholders to achieve shared business objectives., • Acting as a trusted deputy to the Regional General Manager, contributing to regional strategy and wider business initiatives. You're an experienced hotel leader who knows how to get the very best from both people and performance. You bring a calm, pragmatic approach, enjoy developing others and aren't afraid to roll your sleeves up when a hotel needs support. Commercially astute and operationally credible, you're equally comfortable coaching a first-time Hotel Manager as you are presenting performance plans to senior stakeholders. We're looking for someone who brings: • Proven success as a multi-site General Manager or within a large, complex hotel operation., • Exceptional leadership skills, with a passion for developing future General Managers., • Strong commercial awareness, with experience improving financial performance and operational efficiency., • A thorough understanding of branded hotel operations, guest satisfaction and quality standards., • The ability to analyse business performance and translate insight into action., • Excellent communication and stakeholder management skills, building credibility at every level., • Resilience, adaptability and a solutions-focused mindset in a fast-moving environment., • This role requires regular travel between sites. A valid driving licence is essential., • This role will be subject to a DBS check for the successful candidate., • This role requires the successful candidate to hold (or obtain) a personal licence and the post holder may be required to act as a Designated Premises Supervisor (DPS). Our rewards package includes: • Car Allowance, • Access to employee rates, offering huge discounts on hotel stays around the globe!, • Attractive discounts across a variety of major retailers, restaurants and days out., • Free use of our gyms, pools, and leisure facilities., • 24/7 access to wellbeing, financial, and legal support through our Employee Assistance Programme., • Career development through fully funded apprenticeships and our internal development programme. Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com. #J-18808-Ljbffr

ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES? TQ NEEDS YOU TO JOIN OUR TEAM! THE ROLE An excellent opportunity has arisen for a Quarry Manager based at our Blackborough End Sand & Gravel Quarry. The successful candidates should be customer focused, reliable, well organised and be able to work well as part of a team in a busy site environment. WHY JOIN OUR TEAM? As a family business who have been in operation for over 90 years we invest in our people and offer excellent training and career development opportunities. Our culture has grown from family values and we are proud to have a committed and passionate team of over 400 people working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers. KEY RESPONSIBILITIES Managing and overseeing the safe operation of the Quarry, stock and recycling yard and the planned preventative maintenance of all site equipment; Ensure compliance with all relevant legislation, including Health & Safety, Environmental and Planning regulations; The leadership, supervision, and development of your team on site Maintain the Quarry Development Plan; Conduct risk assessments, inspections and audits, and maintain safety documentation; Work closely with and follow instructions from the Production Manager; Carry out additional Quarry Duties as required. WHAT DO WE NEED FROM YOU? At least 3 years experience managing and leading teams; Excellent awareness of current Health, Safety and Environmental legislation; Completed, or be working towards, a SHE NVQ Level 4 (or equivalent); Excellent understanding of Quarry Regulations 1999 and ACOP; A good understanding of static and mobile plant and machinery, including maintenance planning. WHAT WE WILL GIVE YOU IN RETURN Competitive salary Company vehicle Pension 30 days annual leave per year Holiday purchase scheme Employee Assistance Programme Employee Discounts Platform Career development and internal progression THIS IS AN EXCITING OPPORTUNITY TO FULFIL A KEY ROLE WITHIN A FAST GROWING AND SUCCESSFUL BUSINESS! WE OFFER A COMPETITIVE REMUNERATION PACKAGE AND FANTASTIC OPPORTUNITIES FOR DEVELOPMENT AND CAREER PROGRESSION. WORKING TOWARDS A DIVERSE WORKFORCE AND EQUAL OPPORTUNITIES JBRP1_UKTJ

The FM Senior Project Manager will lead and deliver projects within the Programme Management Office of NBIP, focusing on facilities, infrastructure, and business improvement initiatives. This role involves managing end-to-end lifecycles for multiple projects, ranging from small-scale (100k) to larger capital works (up to 10m), across NBIP and its partner institutes (JIC, EI, TSL, QIB). Key responsibilities include developing strategic asset plans, overseeing procurement and tendering, and ensuring projects align with NBIP’s vision of contributing to the Institute's long-term strategic objectives. Reports to: Deputy Head of Facilities, Infrastructure, and Projects Collaborates with: Head of Facilities,Chief Operating Officer for Institutes,Scientific Platform Leads,Project Support Officer,Contractors,Consultants and interim project resources,Health and Safety, Finance, NGI Project Team, FM Project Coordination Manager,Energy and Environment Manager Percentage Project Management • Lead day-to-day management of complex, multi-phase projects, overseeing each phase from planning and design to execution, completion, and handover to operational teams., • Establish comprehensive project controls, defining timelines, milestones, and cost baselines. Implement appropriate delivery methodologies, tracking progress against control measures to ensure all phases are delivered on time, within budget, and to quality standards., • Conduct rigorous financial oversight, preparing detailed cost forecasts, monitoring expenditures, and identifying potential budget variances. Implement corrective actions to address financial risks, ensuring alignment with organizational financial controls and protocols., • Develop and maintain effective change management processes to track project scope modifications, budget adjustments, and schedule revisions. Facilitate stakeholder agreement on deliverables and priorities, documenting all changes to maintain accountability and transparency. 15 Strategic Development and Planning • Contribute to the development and continuous improvement of strategic asset management plans, ensuring alignment with NBIP's long-term goals for operational resilience and sustainability., • Prepare, develop, and update comprehensive business cases for new and ongoing projects, conducting in-depth analyses of benefits, costs, and risks. Justify project continuation or modifications based on value-for-money assessments and alignment with strategic objectives., • Implement robust project assurance processes, overseeing risk assessments, periodic health checks, and gateway reviews to ensure adherence to project governance frameworks. Identify risks early and develop mitigation strategies to address potential impacts on project timelines and outcomes., • Ensure all projects are delivered in line with health, safety, and environmental standards, particularly adhering to CDM (Construction Design and Management) regulations, and conduct regular safety reviews and compliance audits. 15 Stakeholder Engagement and Coordination • Build and maintain effective, collaborative relationships with all key stakeholders, including senior leaders, operational managers, and external consultants, to align project objectives with organizational needs and priorities., • Develop communication strategies that ensure clear, consistent, and timely updates on project scope, milestones, budget, and outcomes. Address and resolve stakeholder concerns swiftly to maintain project momentum and positive engagement., • Lead cross-functional teams, incorporating input from engineering, finance, procurement, health and safety, and facilities management to deliver project goals. Coordinate with third‑party contractors, consultants, and interim resources to ensure project milestones are met and deliverables are completed on time, within scope, and to quality expectations., • Drive a culture of continuous improvement across the PMO, providing coaching and mentorship to team members and fostering knowledge sharing of best practices and innovative approaches. 15 Resource, Budget, and Financial Management • Identify, schedule, and manage all project resources, optimizing staff and materials to ensure efficient resource utilization. Forecast resource needs, adjusting allocations as necessary to adapt to changes in project demands., • Conduct detailed budget planning, monitor expenditures, and produce financial reports to track spending and avoid budget overruns. Coordinate with Finance to secure budget approvals from the Project/Programme Boards, aligning all financial activities with organisational standards and protocols., • Apply risk management techniques to forecast and monitor project risks, identifying financial, operational, and safety‑related risks. Develop and implement mitigation strategies to minimise impacts on timelines, budgets, and outcomes., • Establish procurement strategies for sourcing contractors, materials, and equipment, ensuring compliance with NBIP and public sector procurement regulations. Manage tendering processes, evaluate bids, and negotiate contracts to ensure value for money and effective project delivery. 15 Health, Safety, and Regulatory Compliance • Implement health and safety measures across all project activities, ensuring compliance with industry standards, NBIP policies, and statutory requirements, including CDM regulations. Conduct regular health and safety reviews, audits, and risk assessments to identify and mitigate potential hazards., • Ensure all project team members and contractors receive the necessary training and resources to uphold high health and safety standards throughout project lifecycles., • Maintain a proactive approach to risk management by regularly updating the RAID logs (Risk, Assumptions, Issues, Dependencies), identifying new risks, and coordinating mitigation strategies with the project team and relevant stakeholders. 15 Asset Management and Project Handover • Develop and manage strategic asset management plans, ensuring all project assets are aligned with NBIP’s objectives for sustainability, cost‑effectiveness, and operational performance., • Facilitate a thorough project handover process to operational teams, ensuring assets, documentation, and knowledge transfer are well‑managed to enable seamless integration into Business as Usual (BAU) activities., • Conduct post‑completion reviews, capturing lessons learned, evaluating performance against initial objectives, and identifying opportunities for improvement. Across these broad elements there is a general requirement to carry out other duties, working independently and as a member of the wider team, on behalf of NBIP consistent with the nature of the post, and as agreed with the line manager, any other duties commensurate with the nature of the post. 10 As agreed with line manager, any other duties commensurate with the nature of the role. Requirement Importance Educated to degree level in a relevant discipline, or equivalent experience in a professional environment Essential Project Management Qualification such as Agile Foundation, PRINCE2 Foundation, APM Project Management, or transferable skillset Essential Health and Safety: IOSH managing safetly or NEBOSH Certificate Essential PRINCE2 Practitioner, Agile Practitioner, or equivalent higher‑level Project Management Qualification Desirable APM Registered Project Professional (RPP) / Charted Project Professional (ChPP) Desirable Membership of a professional body e.g. APM Desirable Requirement Importance Knowledge of Microsoft Project, Visio and other project management related software and tools Essential Good working knowledge of MS Office packages (i.e. Word, Excel, PowerPoint etc.) Essential Understanding and knowledge of the workings of a common data environment (CDE) on construction projects for information management and document control and ability to influence how the CDE can be used to protect the interests of the client Essential Where a CDE is absent, demonstrable knowledge and skills of establishing project communications and protocols to control information flow and ensure audit trails of decisions made and good project governance Essential Knowledge of industry standard procurement approaches commonly used in public sector projects and ability to determine practical solutions whilst considering NBIP procurement rules Essential Knowledge of managing projects in a green field and existing built environments Essential Understanding of the constraints and protocols of working on infrastructure projects in a specialist research environment Desirable Knowledge of the various stakeholder groups at JIC, other institutes and NRP organisations Desirable Understanding the relationship that needs to be established and nurtured within the PMO environment Desirable Requirement Importance Demonstrable broad senior project management experience gathered from a wide cross‑section of industries enabling best practice to be brought to the role and ability to challenge the status quo Essential Experience working as a member of a large or high complexity project team, or as a specialist or workstream lead for small to medium, low complexity projects with multiple interfaces Essential Able to evidence a good understanding of Project methodologies and lifecycles Essential Able to evidence experience of successfully engaging with and influencing a range of internal and external stakeholders Essential Able to deputise for the Project Director at times of absence Essential Able to manage complex stakeholder relationships Essential Previous experience at working on infrastructure projects in a research park environment Desirable Requirement Importance Excellent written and verbal communication and stakeholder management skills Essential Excellent interpersonal and team working skills with friendly and approachable disposition Essential Able to work independently and autonomously as necessary to meet the requirements of the role, whilst operating transparently as a member of a wider team Essential Able to recognise, anticipate and effectively deal with existing or potential conflicts at an individual, team or strategic level Essential Able to create and present a compelling vision, set clear direction that motivates others to work towards a common goal Essential Able to adapt to ambiguity and change as well as engaging and communicating with stakeholders and project team members to ensure the project stays on track Essential Able to recognise when broader culture change is necessary to deliver a project Essential Feel comfortable making decisions and setting direction without having the full picture and re‑focus as details emerge. Essential Apply knowledge and techniques to reduce ambiguity Essential Able to work in an environment of uncertainty and continual change. Desirable Able to plan, lead and effect positive cultural change, securing commitment and buy‑in and promoting a positive long‑term vision Desirable Requirement Importance Attention to detail, delivered consistently including managing data and maintaining audit trials Essential Promotes equality and values diversity Essential A willingness to challenge preconceptions and offer well‑reasoned and considered judgements to all levels of stakeholders Essential Highly developed analytical and problem‑solving skills, including the ability to quickly understand new and complex issues and to apply solutions Essential Self‑organisation skills and a demonstrable ability to manage and prioritise a workload and multiple project or work streams Essential Ability to identify and summarise key points from complex discussions and meetings and documents Essential Document production to a high standard, able to proofread and redact work as required to deliver effective and cogent outputs Essential Willingness to embrace the expected values and behaviours of all staff at the Partnership, ensuring it is a great place to work Essential Ability to maintain confidentiality and security of information where appropriate Essential Willingness to work outside standard working hours when required Essential The ability to understand and communicate detailed processes quickly Essential Able to present a positive image of self and the Institute, promoting both the international reputation and public engagement aims of the Institute Essential Attention to detail Essential The NBI Partnership provides non‑scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park. The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (No’s 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers. The NBIP Facilities Department at the Norwich Bioscience Institutes (NBI) provides comprehensive Facilities Management services to the John Innes Institute, the Sainsbury Laboratory, Quadrum (QIB) and the Earlham Institute. Its primary objective is to deliver safe, high‑quality scientific environments that support world‑class, market‑leading research. The department plays a critical role in maintaining and managing infrastructure, laboratory spaces, and essential services, ensuring compliance with health, safety, and environmental regulations. Through a blend of skilled in‑house professionals and cost‑effective contracted service providers, the team ensures efficient operations in a fast‑paced scientific environment. This includes strategic asset management, capital projects ranging from small‑scale improvements to major works up to £10 million, and optimizing the built environment to deliver “best value” facilities. By fostering collaboration with researchers and stakeholders, the department enables #J-18808-Ljbffr

Project Manager | Change Manager | Programme Manager | Transformation Manager Norwich, Norfolk | £25.26-£28.90 per hour | Full-Time | 3-Month Temporary Contract | Monday-Friday | 37.5 Hours per Week Introduction Acorn by Synergie is recruiting for an experienced Project Manager to join a busy Change and Capital Programme in Norwich on an initial 3-month temporary contract . This is an excellent opportunity for an experienced Project Manager, Change Manager, Programme Manager or Transformation Manager with a strong background in delivering complex projects within a large organisation. You'll take ownership of projects from initiation through to implementation and evaluation , working with senior stakeholders and operational teams to deliver service improvements, transformation projects and cost-saving initiatives. What We Offer £25.26-£28.90 per hour . Initial 3-month temporary contract . Monday to Friday, 37.5 hours per week . Opportunity to work on complex change and transformation projects. Exposure to large-scale organisational change and service improvement. Opportunity to work with senior stakeholders and cross-functional teams. Key Duties Lead complex change, improvement and transformation projects from initiation through to completion. Develop and maintain Project Initiation Documents (PIDs), project plans, milestones and reporting documentation . Monitor project progress and provide regular RAG status reports . Identify, assess and manage project risks, issues, actions and decisions , maintaining accurate RAID logs. Lead project boards, working groups and workshops. Analyse performance data, capacity and demand to identify opportunities for service improvement. Lead service redesign and transformation initiatives , introducing new processes and ways of working. Develop and monitor benefits realisation plans to ensure expected outcomes and financial savings are achieved. Support cost improvement plans and financial savings , including budget monitoring and identifying potential under or overspends. Work closely with clinical and non-clinical teams, senior stakeholders, suppliers and external partners. Manage stakeholder expectations and communicate complex information through presentations, reports and meetings. Support the implementation of new systems, technology and processes . Develop and deliver training to support successful implementation. Identify resistance to change and develop strategies to encourage engagement. Complete post-project reviews, capturing lessons learned and ensuring effective handover to operational teams. Ensure new processes and systems are embedded following implementation. Represent the organisation when working with contractors, suppliers and external providers. Mentor and support less experienced colleagues in project management methodologies and best practice. Requirements Proven experience working as a Project Manager, Change Manager or similar role . Experience delivering complex projects within a large organisation. Strong project and programme management experience. Experience delivering change management, service transformation or process improvement projects. Strong stakeholder management skills, including experience working with senior and operational stakeholders. Experience managing risks, issues, dependencies and actions . Experience managing project budgets and delivering financial savings. Strong understanding of PIDs, project plans, RAID logs and highlight reports . Experience with benefits realisation and performance improvement. Confident leading project boards, workshops and working groups. Experience implementing new systems, processes or ways of working. Excellent communication, presentation and organisational skills. Ability to manage multiple priorities and deliver projects to agreed timescales, budgets and quality standards. Interested? If you're an experienced Project Manager, Change Manager, Programme Manager, Transformation Manager or Project Delivery Manager looking for a temporary opportunity in Norwich or Norfolk , apply today with your up-to-date CV. This role could suit candidates searching for Project Manager jobs in Norwich, Project Manager jobs in Norfolk, Change Manager jobs, Transformation Manager jobs, Programme Manager jobs, Project Management jobs, Change and Transformation jobs and temporary Project Manager roles in Norfolk . Acorn by Synergie acts as an employment business for the supply of temporary workers. TPBN1_UKTJ

About Your New Employer • Work within a world-class research campus home and be part of a collaborative, multidisciplinary Programme Management Office (PMO) at the heart of a dynamic and forward-thinking research environment., • Enjoy a culture that champions continuous improvement, knowledge-sharing, and professional development, working alongside experts in facilities, engineering, operations, and research. About Your New Job As FM Senior Project Manager, you will: • Lead and deliver multiple, complex facility, infrastructure, and business improvement projects with full responsibility for all phases from planning and design through to completion and seamless operational handover., • Manage capital projects ranging from small upgrades (~£100k) to major builds (up to £10m), ensuring delivery to budget, timeline, and quality standards in a regulated, live research environment., • Establish and implement robust project controls, including detailed schedules, milestones, cost baselines, and risk registers. Track progress against key metrics and initiate corrective actions when necessary., • Oversee rigorous financial monitoring, prepare cost forecasts, track spends, report variances, and implement solutions to manage financial risk and align with institutional protocols., • Lead procurement and tendering activity: develop strategies, run compliant public sector tenders, evaluate bids, negotiate and manage contracts to ensure value for money and effective delivery., • Coordinate project change management, documenting all modifications to scope, timelines or budgets and maintaining stakeholder alignment and accountability at every stage., • Drive development and continuous improvement of strategic asset management plans and business cases, analysing benefit, cost and risk to inform recommendations and ensure projects support long-term operational resilience and sustainability goals., • Implement governance, assurance, and risk processesconduct health checks, audits, and gateway reviews, identify risks early, and design mitigation strategies that protect outcomes and timelines., • Ensure the highest standards of compliance in health, safety and environmental performance, in line with CDM regulations and robust internal policies. Deliver regular safety reviews and compliance audits, ensuring team training and adherence., • Lead stakeholder engagement: develop communication strategies to keep all parties informed; build positive, collaborative relationships with senior leaders, operational managers, technical colleagues, and external professionals; resolve concerns constructively and swiftly., • Lead, coach and mentor cross-functional project teams; foster knowledge sharing and a culture of best practice and innovation within the PMO., • Identify and manage all project resources, balancing workloads and reallocating as priorities evolve. Work with finance to secure approvals and manage project budgets to avoid overspend., • Oversee project handover to operations, ensuring asset and information transfer is complete and effective for smooth BAU transition. Conduct post-completion reviews, gather lessons learned, and drive ongoing process and outcome improvements., • Maintain accurate, audit-ready decision logs and documentation, optimising information flow and governance and ensuring compliance with regulatory and client requirements. What Skills You Need • Degree in a relevant discipline (or equivalent professional experience)., • Project management qualification (e.g., PRINCE2, Agile Foundation, APM Project Management) and IOSH Managing Safely or NEBOSH Certificate., • Demonstrable experience of leading large, multidisciplinary project teams delivering complex capital works in regulated environments such as research campuses, healthcare, or HE., • In-depth knowledge of project methodologies and lifecycles, project governance, procurement and contract management in a public-sector environment., • Strong financial management, advanced risk management, and stakeholder engagement/leadership skills., • Proficiency in MS Project, Visio, Office, and CDE/document management systems., • Collaborative, adaptable, highly organised, and detail-oriented, with excellent communication, negotiation, and team working abilities. What's on Offer • Competitive salary and excellent benefits package, including 31 days holiday with option to buy/sell more, subsidised catering, 10% employers pension contribution, access to private medical, on site free parking, swimming pool and social club., • Extensive professional development, training opportunities, and support towards achieving Chartered or Registered Project Professional status., • Work at the heart of a research campus shaping scientific environments, with access to state-of-the-art facilities, innovative projects, and a vibrant PMO. JBRP1_UKTJ

Regional Account Manager Want to create industry-leading change and grow your career? We're looking for a dynamic Regional Account Manager (internally known as Business Development Manager) to join our team. This is a varied and rewarding role focused on driving share of wallet, winning new business, and delivering exceptional service to customers across your territory. You will take ownership of yo... JBRN1_UKTJ

Job Title: FM Senior Project Manager (Interim) Location: Norwich - on-site Working Requirements: This is an on-site role, with occasional working outside standard working hours as required. Start Date: Immediate Duration: 3-6 months Day Rate: Competitive day rate Summary of the Interim FM Senior Project Manager role: Our client is seeking an experienced interim FM Senior Project Manager to lead and deliver a diverse portfolio of facilities, infrastructure and capital projects within a Programme Management Office environment. The role will take responsibility for multiple projects through the full project lifecycle, from initial planning and business case development through procurement, design and delivery to completion, handover and post-project review. Projects will range from smaller-scale improvements of approximately £100k through to major capital works of up to £10m, requiring strong project controls, commercial and financial management, governance and stakeholder coordination. The successful candidate will work across a complex operational estate, leading multidisciplinary teams and coordinating internal stakeholders, consultants, contractors and specialist resources to ensure projects are delivered safely, on time, within budget and to the required quality standards. This is a senior, hands-on interim assignment requiring an experienced Project Manager who can quickly take ownership of multiple concurrent workstreams while maintaining effective control of programme, cost, risk, procurement and compliance. The successful candidate will also contribute to strategic asset planning, continuous improvement and the development of robust project management and governance practices. Interim FM Senior Project Manager Key Responsibilities: Lead the end-to-end delivery of complex facilities, infrastructure and capital projects from planning and design through execution, completion and operational handover. Develop and maintain effective change-control processes covering project scope, budget, programme and deliverables. Establish and maintain robust project controls, including programmes, milestones, cost baselines and appropriate delivery methodologies, monitoring performance against agreed time, cost and quality requirements. Manage project budgets and financial performance, including cost forecasting, expenditure monitoring, variance management and corrective actions where required. Develop and maintain business cases, assessing project benefits, costs, risks and value for money to support informed investment decisions. Contribute to strategic asset management planning, supporting long-term operational resilience, sustainability and effective investment in the estate. Develop procurement strategies and manage tender processes for contractors, materials and equipment, including bid evaluation, contract negotiation and value-for-money considerations. Lead and coordinate multidisciplinary project teams, working across Facilities Management, engineering, finance, procurement and health & safety functions, alongside external consultants and contractors. Develop clear stakeholder communication and reporting arrangements, providing timely updates on project scope, programme, budget, risks and outcomes and engaging effectively with senior decision-makers. Apply appropriate project assurance and governance processes, including risk assessments, project health checks and gateway reviews. Maintain effective risk management controls, including RAID logs covering risks, assumptions, issues and dependencies. Ensure projects comply with applicable health, safety and environmental requirements, including CDM Regulations, and coordinate appropriate reviews, audits and risk assessments. Manage effective project completion and handover into Business as Usual (BAU) operations, ensuring appropriate transfer of assets, documentation and knowledge. Support continuous improvement across the Programme Management Office, promoting effective project management practices, knowledge sharing and consistent standards. Undertake post-completion reviews, capturing lessons learned and identifying opportunities for continuous improvement. Skills, Experience & Qualifications: Essential: Extensive senior project management experience delivering facilities, infrastructure and/or capital projects through the full project lifecycle. Demonstrable experience managing multiple concurrent projects and workstreams within a complex operational environment. Degree in a relevant discipline or equivalent professional experience. Project Management qualification such as PRINCE2, APM, Agile or equivalent, or an equivalent transferable project management skillset. Health & Safety qualification such as IOSH Managing Safely or NEBOSH Certificate. Strong knowledge and practical experience of project management methodologies, project lifecycles and programme controls. Strong experience of project budgeting, cost forecasting, financial control and risk management. Experience developing procurement strategies and managing tender processes, contractor selection and commercial negotiations. Knowledge of industry-standard procurement approaches and the governance requirements associated with structured procurement processes. Good working knowledge of CDM Regulations and the health, safety and regulatory requirements associated with facilities, infrastructure and capital projects. Experience managing projects within both existing built environments and new-build/greenfield environments. Strong stakeholder management and influencing skills, with experience engaging senior decision-makers and coordinating multidisciplinary internal and external teams. Experience establishing and maintaining effective project governance, information management, document control and auditable decision-making processes. Strong analytical, problem-solving and organisational skills, with the ability to prioritise and manage multiple projects and competing requirements. Excellent written and verbal communication skills, with the confidence to operate independently while working collaboratively as part of a wider team. Competent using Microsoft Office, Microsoft Project and other relevant project management tools. Desirable: APM Registered Project Professional (RPP), Chartered Project Professional (ChPP) or membership of a relevant professional body. Previous experience delivering infrastructure projects within a specialist research or similarly complex operational environment. Application Deadline: Open until filled early applications are encouraged as we review applications on a rolling basis and reserve the right to close the advert early once sufficient suitable applications have been received. * Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support * Reference: 525 TPBN1_UKTJ

Want to create industry-leading change and grow your career?.We're looking for a dynamic Regional Account Manager (internally known as Business Development Manager) to join our team.This is a varied and rewarding role focused on driving share of wallet, winning new business, and delivering exception

Lead Electrical Design Engineer Our prestigious manufacturing client are currently seeking a Lead Electrical Design Engineer. You will play a key role in the design and development of the electrical systems across their yacht range. Reporting to the Design Manager, you will be responsible for producing accurate and detailed electrical drawing packages, including electrical schematics, panel designs and cable running schedules for their yachts. This is a highly technical role with a tangible output, providing accurate 2D CAD information to support Production. You will also contribute to product improvement, R&D and value engineering projects, ensuring best practice is incorporated into both new designs and existing models. Working closely with Production, Engineering, Joinery, Procurement, Client Managers and the wider Design team, you will help ensure electrical design standards, quality and consistency are maintained across the range. Knowledge, Skills & Experience: You will: Have in-depth knowledge of marine AC and DC electrical systems, materials and techniques. Have a strong understanding of electrical installation within small craft production. Have a sound understanding of yacht systems, including component locations and installation requirements. Have significant electrical design experience, ideally within a marine or comparable environment. Have strong AutoCAD skills and be confident producing detailed 2D electrical drawings. Have good IT skills, particularly Microsoft Excel, Word and Outlook. Be able to interpret manufacturing and installation requirements and translate these into accurate design information. Have excellent attention to detail and a commitment to quality. Be able to manage multiple priorities and consistently meet deadlines. Have strong communication skills and the ability to work effectively with Production, Engineering, Procurement and other stakeholders . Qualifications: Design-related degree or relevant qualification, or equivalent electrical design experience. 18th Edition IET Wiring Regulations qualification. BMEA Marine Electrical Technician qualification (Desirable). Main Responsibilities: Electrical Design & Engineering Oversee and maintain electrical design standards across the range. Produce, check, update and issue accurate 2D electrical schematic and panel drawings using AutoCAD. Develop contract-specific 2D CAD electrical information for Production. Produce accurate cable running schedules, considering manufacturing processes and installation requirements. Establish clear and accurate scopes of supply using the project's Master Work List. Lead the Electrical Design Change Request (DCR) process across the range. Ensure electrical design information is delivered accurately and to agreed deadlines. Design Leadership & Collaboration Provide technical oversight to the wider Electrical Design team and Electrical Production Managers to ensure required deliverables and deadlines are achieved. Maintain and manage resources within the Electrical Design team. Work closely with Production, Electrical, Engineering and Joinery teams to ensure designs meet manufacturing and installation requirements. Attend development, production and project meetings, providing timely technical information and responding to production feedback. Work with Client Managers and Procurement to manage the electrical design aspects of the external supply chain. Contribute to management reporting and ensure design information reflects contract variations and production requirements. Product Improvement & Innovation Contribute to product improvement, R&D and value engineering projects. Identify opportunities to improve electrical systems, quality, consistency and manufacturing efficiency. Keep up to date with developments in marine electrical technology and apply relevant best practice across the range. Desirable Experience Experience with marine digital switching systems such as CZone. Experience with marine lighting systems and system integration. Experience with marine electrical and hybrid drive systems. Experience working within yacht or small craft production. Experience leading or coordinating electrical design resources. Personal Qualities & Attributes Proactive and self-motivated with a strong approach to problem solving. Highly organised and able to manage deadlines effectively. Exceptional attention to detail. Quality-focused with a commitment to getting things right first time. Professional and respectful in dealings with colleagues, suppliers and external partners. Positive, helpful and consistent in approach. Honest and demonstrates strong personal integrity. Collaborative team player who can build effective relationships across departments. Confident taking ownership and driving design activities through to completion. If you are an experienced Electrical Design Engineer looking for the opportunity to work on some of the world's most prestigious sailing yachts, we'd love to hear from you. For further details regarding this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd TPBN1_UKTJ

The Business Change Manager provides a bridge between the project and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits. Change communication – Support Stakeholder Manager and Project Manag

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The Business Change Manager provides a bridge between the project and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits. The role of the Business Change Manager is to proactively prepare the

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The role has a strong focus on procurement and contract management, commissioning, operational readiness and effective handover into Facilities Management operations, alongside strategic asset planning, business case development, sustainability and robust project governance. Establish and maintain r

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Our client is a leading freight & logistics company seeking a Business Development Manager to drive new business across their multi-modal service offering. Business Development Manager Freight Forwarding.

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