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Electrical Design Engineer \n\nLeicester \n\nc£40k - £45k neg dep exp \n\nOur Leicester based client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Electrical Design Engineer to complement their skilled and professional team. \n\nReporting to the Engineering Manager, the successful Electrical Design Engineer will support the engineering team in their industrial product range, contributing to the design of electrical equipment for industrial applications and implementing electrical best practices, adhering to industry standards, and collaborating with the design team to create innovative solutions, so it is essential that you will demonstrate hands-on design experience and a solid grasp of both electrical and mechanical engineering principles. \n\nCore duties for this varied and challenging Electrical Design Engineer role will include (but not be limited to):\n\nReviewing design requirements and producing design calculations and associated\nproduction documentation as well as design calculations and corresponding paperwork to\nmanufacture designs.\nApproving drawings, BOM's and other design information issued for manufacture, and participating in R&D and product testing as required.\nSelecting electrical components for use in control systems\nCreating 3D models (primarily sheet metal parts) and assemblies, issuing designs for manufacture through engineering drawings and supplementary documentation.\nCarry out detailed electrical design work including design verification testing as required, and both reviewing and approving design information from other team members whilst ensuring adherence to relevant quality systems (primarily ISO 9001), including using Engineering Change Notifications (ECNs) to document changes.\nConducting technical investigations, perform RCA and initiating corrective actions as\nrequired, and providing technical support to Production, Sales, Service, and Customer Support departments as required. \nDelivering projects on schedule and within budget whilst managing your complex workload efficiently, and ensuring compliance with applicable design, regulatory, and industry standards, and identifying and applying new industry-wide processes within the business where beneficial. To be considered for this exceptional opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 4 years' experience in an electrical design position and realistically be qualified to HND level or above (or QBE) in an electrical engineering discipline. \n\nYou will be familiar with CE marking processes and DFMEA and possess proven experience in designing electrical equipment and/or machinery along with comprehensive skills and experience in the use of Autodesk Inventor and Autocad. With solid experience in the use of the MS Suite of packages and exceptional communication skills at all levels, working knowledge of mechanical engineering practices (ie materials, FEA, fixings, fabrication etc) and of designing MV assemblies and utilising HV test techniques will prove distinctly advantageous. \n\nContact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence.You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance.The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations.Key Responsibilities • Deliver ERP, CRM and enterprise software projects end-to-end, • Enterprise Infrastructure implementations end-to-end, • Define scope, plans and milestones across multi disciplinary teams, • Lead implementation, configuration, customisation and integrations, • Oversee data migration, cutover and validation activity, • Manage vendors, suppliers and technical teams, • Run governance, RAID management and progress reporting, • Support business change and user adoption, • Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow), • Full software delivery lifecycle: requirements, build, test, migration, go live, • Managing data migration and integrations, • Working with Agile and Waterfall methods, • Strong stakeholder and vendor management, • Managing software budgets and commercial approvals, • Using Jira, MS Project Online, DevOps or similar tools

A large FM and Maintenance contractor who runs the contract for the Ministry of Justice to maintain UK Prisons has an exciting opportunity.For a Project Manager to join the team covering the Midlands. This is a temporary role for 3-6 months, initially to be reviewed thereafter and could become permanent.The role will require passing security vetting, so a clean criminal record is essential.The roleThis will be home-based with daily site visits to a variety of prison locations in the Mids area, where you will be responsible for a large number of maintenance and FM projects across the Prison estate.As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment.This includes management of safety, CDM, issues, risks, and project change requests to ensure successful and on-time project delivery.You will be responsible for:1. Meeting with senior management and clients to track delivery timelines and costs.2. Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements.3. Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members and supply chain.4. Monitoring project performance to ensure timely delivery.5. Compiling and submitting project status reports to clients, management, and other stakeholders.6. Working effectively with relevant stakeholders for efficient project implementation.7. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.About youYou will be an experienced construction/Maintenance Project Manager with experience of ideally working within a refurbishment and small works construction background. Experience in managing a variety of sectors would be beneficial as this role is varied.* Degree or NVQ level 6 qualification in a suitable construction/ management or engineering discipline* IOSH / Nebosh and SMSTS* CDM knowledgeThis role is open to PAYE or Umbrella PAYE options - NO CIS.What to do now?If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Electrical Engineer \n\nLeicester \n\nc£40k - £45k neg dep exp \n\nOur Leicester based client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Electrical Engineer to complement their skilled and professional team. \n\nReporting to the Engineering Manager, the successful Electrical Engineer candidate will support the engineering team in their industrial product range, contributing to the design of electrical equipment for industrial applications and implementing electrical best practices, adhering to industry standards, and collaborating with the design team to create innovative solutions, so it is essential that you will demonstrate hands-on design experience and a solid grasp of both electrical and mechanical engineering principles. \n\nCore duties for this varied and challenging Electrical Engineer role will include (but not be limited to):\n\nReviewing design requirements and producing design calculations and associated\nproduction documentation as well as design calculations and corresponding paperwork to\nmanufacture designs.\nApproving drawings, BOM's and other design information issued for manufacture, and participating in R&D and product testing as required.\nSelecting electrical components for use in control systems\nCreating 3D models (primarily sheet metal parts) and assemblies, issuing designs for manufacture through engineering drawings and supplementary documentation.\nCarry out detailed electrical design work including design verification testing as required, and both reviewing and approving design information from other team members whilst ensuring adherence to relevant quality systems (primarily ISO 9001), including using Engineering Change Notifications (ECNs) to document changes.\nConducting technical investigations, perform RCA and initiating corrective actions as\nrequired, and providing technical support to Production, Sales, Service, and Customer Support departments as required. \nDelivering projects on schedule and within budget whilst managing your complex workload efficiently, and ensuring compliance with applicable design, regulatory, and industry standards, and identifying and applying new industry-wide processes within the business where beneficial. To be considered for this exceptional opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 4 years' experience in an electrical design position and realistically be qualified to HND level or above (or QBE) in an electrical engineering discipline. \n\nYou will be familiar with CE marking processes and DFMEA and possess proven experience in designing electrical equipment and/or machinery along with comprehensive skills and experience in the use of Autodesk Inventor and Autocad. With solid experience in the use of the MS Suite of packages and exceptional communication skills at all levels, working knowledge of mechanical engineering practices (ie materials, FEA, fixings, fabrication etc) and of designing MV assemblies and utilising HV test techniques will prove distinctly advantageous. \n\nContact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

A large FM and Maintenance contractor who runs the contract for the DWP to maintain their offices and buildings has an exciting opportunity.For a Project Manager to join the team covering the Midlands. This is a temporary role for 3-6 months, initially to be reviewed thereafter.The role will require passing security vetting, so a clean criminal record is essential.The roleThis will be home-based with daily site visits to a variety of office locations in the Mids area, from Watford to Mansfield, where you will be responsible for many fit out and refurbishment projects across the network of buildings. As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment.This includes management of safety, CDM, issues, risks, and project change requests to ensure successful and on-time project delivery.You will be responsible for:1. Meeting with senior management and clients to track delivery timelines and costs.2. Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements.3. Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members and supply chain.4. Monitoring project performance to ensure timely delivery.5. Compiling and submitting project status reports to clients, management, and other stakeholders.6. Working effectively with relevant stakeholders for efficient project implementation.7. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.About youYou will be an experienced construction/Maintenance Project Manager with experience of working within a refurbishment and fit-out construction background. Experience in managing fit-out refurbishment schemes is essential and, ideally, a background in joinery.* Joinery Trade background* IOSH / Nebosh and SMSTS/ SSSTS* CDM knowledgeThis role is open to PAYE or Umbrella PAYE options - NO CIS.What to do now?If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do * Process Management: * Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business * Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business * Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions * Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate * Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team * Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term * Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives * Stakeholder management: * Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Design effective reporting catering for a wide stakeholder audience * People Leadership: * Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. * Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Strategic Alignment: * Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data * Great attention to detail to understand systems and technology, as well as operational processes * Preferable: Experience of using LEAN or Six Sigma methodology * Knowledge of conduct risk and compliance requirements * Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results * A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions * A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus * Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: * Wealth & Future: Competitive pension and performance-based bonus schemes * Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. * Health: Access premium care through our private medical insurance. * Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Knights is a listed, UK based legal and professional services business, operating over 30 locations nationwide. For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to translon from a traditional partnership model to a corporate structure. We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication. We are now looking for someone to join our growing Records Operations team. As a Records Coordinator at Knights, you will pay a pivotal role in working with clients to establish that we hold their documents and follow the process of verifying our client entitlement for retrieval of requested information and support our clients through the retrieval process. You’ll work closely with our clients and the wider Records Operations team, contributing to the delivery of high-quality services and supporting our business goals. Reporting to the Records Operations Manager you will be responsible for effective verbal and written communication with our clients by telephone and email regarding clients’ requests to retrieve Wills, Deeds and other documents we hold in storage. You’ll bring effective communication skills, accuracy, attention to detail as well as having a problem-solving attitude and effective time management skills and a commitment to continuous improvement. As Knights continues to grow and evolve, this role will adapt to meet changing operational needs. This is an opportunity to be part of a developing Records Operation function in a fast‑paced business where autonomy, clarity and care are valued. Key Responsibilities: • Service delivery - Manage core processes and tasks, ensuring accuracy, consistency and professionalism, • Planning & Organisation – Manage workload, priorities and deadlines effectively., • Confidentiality & Compliance – Handle sensitive information with care, ensuring compliance with relevant standards., • Digital document retrieval – Identify documents from our Case Management System to request and extract from storage., • Digitisation of documents – Prepare, scan and index documents., • Data Entry – Prepare and input document details into our Case Management System - to enable future location and extraction., • Maintaining records – Create and update our Records Case Management System to keep data secure and accurate., • Communication - Paying full attention to the caller for information of a sensitive nature and striving to exceed client or colleague expectations, • Digital data Review – Navigate and search our Case Management System to locate requested documents. What you will bring to the role: • Organisation – Strong planning and coordination skills., • Knowledge & Experience – An understanding of records management systems, particularly within the Private Client area, is desirable but not essential., • Communication – Confident and professional written and verbal communication., • Proactive & Innovation – Solutions-focused mindset with a drive to improve., • Attention to detail – High level of accuracy and consistency., • Team Ethos – Collaborative and respectful approach., • Adaptability – Ability to remain calm and flexible under pressure., • Systems Confidence – Proficiency in Microsoft Office. We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team based environment. Most excitingly of all, you have the opportunity to help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency, provides a great platform for the right people to take their careers to the next level If you would like to make a positive difference to your career get in touch with our Recruitment Manager, Michael Appleby for a highly confidential and informative discussion about why Knights is different. Michael can be contacted on 07805 819860 or by email at

Opportunities available nationwide. Please apply below for an instant invite to an online discovery session where you will find out more about this role and will be able to talk with the Area Manager.\n\nFIELD SALES ADVISOR - £40k+ earnings\n\nFlexible Hours - Full and Part-Time (uncapped earnings)\n\nLooking for a change of career; one that works around you with high earning potential?\n\nWe offer a fantastic opportunity to develop a career within a successful fast growing business.\nWe have over 40 years expereince manufacturing and fitting the best quality made-to-measure blinds, curtains and shutters across the country with an annual turnover in excess of £120m.\n\nImagine working for yourself, at your own pace and at hours to suit, with the support of the UK’s number one.\nOver 1000 people are already enjoying the benefits of becoming an Advisor.\n\nAs an Advisor you will:\n\n * Visit customers at home in your local area\n\n * understand their requirements\n\n * provide expert advice and take measurements\n\n * before returning to fit the product at their windows\n\nAll you need is good communication skills - We will support you with award-winning training to teach you the rest before your first day in the field. At every appointment, you’ll represent our brand and our reputation for quality.\nWe want you to succeed, so you can look forward to on-going support and training from our management and local advisor teams\n\nYou’ll also get a full starter package, including tools, equipment and branded work wear in return for a small investment.\n\nThis is a self employed, commission based role & you will need to have a car

Senior QA Manager Food Manufacturing Leicestershire £50,000 - £55,000 This is a senior QA Manager opportunity within a food manufacturing business that has undergone significant positive change over the past 6 to 12 months. A newly appointed senior leadership team, combined with investment in systems, people and ways of working, has created a genuine opportunity for an experienced and ambitious QA Manager to take full technical ownership of the site. As the technical lead, you’ll be responsible for all food safety, quality systems and compliance. Your focus will include BRC readiness, complaint reduction and implementing robust, long-term corrective actions. A key priority will be strengthening day-to-day standards and embedding a strong quality culture on the factory floor. This is a hands-on role with real scope and pace, ideal for someone looking to accelerate their career within a business that is moving forward. This is not a box-ticking position. You’ll have genuine ownership, the backing to make meaningful change and exposure across a complex manufacturing operation. Background You’ll be an established QA Manager or Technical Manager within food manufacturing, ideally with experience working with major retailers and in high-risk manufacturing environments. What’s next? If this feels like the right move as you head into 2026, apply below and let’s have a confidentia...

AI Manager - 12 Month Fixed-Term Contract Thorpe Park, Leeds, Hybrid working We're looking for an AI Manager to lead highimpact AI initiatives and drive the daily value realisation of Microsoft Copilot and other AI platforms across Lowell UK. This role converts strategy into measurable outcomes by prioritising use cases, managing AI products, and championing colleague adoption. You'll develop playbooks and dashboards, lead enterprisewide Copilot rollout, and act as Product Lead for key AI tools. Working within our AI frameworks, you'll ensure strong governance while building relationships across LFL, Overdales, UK Shared Services and the Centre of Excellence. With proven experience delivering AI or dataenabled transformation in a regulated environment, you'll bring strong product leadership, excellent communication skills, and the ability to simplify complexity and uplift AI literacy across the organisation. What we need from you: • Undergraduate degree in business or a quantitative discipline (e.g., economics, mathematics, finance)., • Strong outcome focus with the ability to deliver measurable results at pace., • Excellent critical thinking skills, comfortable with ambiguity and evidencebased decisionmaking., • Proven ability to develop talent, build capability, and work effectively with stakeholders at all levels., • Exceptional communication skills, able to simplify complexity and create compelling, engaging use cases. Whatyou'llget: • A discretionary annual bonusto reward your impact, • 3% flexiblebenefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover., • Hybrid working for the best of both worlds-collaboration and focus., • Free onsite parking , saving you time and money., • Recharge and refresh opportunities with 28 days of holiday plus public holidays, and theoptionto buy up to five more-giving you more time for what matters most., • Peace of mind with life assurance that supports your loved ones, no matter what., • A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced,resilientand feeling your best. We'reon a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times,we'reone of the best places to work in the UK, (we'reproud to be on their 'Best Places to Work' list for thesecond-yearrunning). Why? Because of the people who work here. Warm, welcoming, and super-talented.It'sour people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge.Join us and from day oneyou'llhave a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell,you'llbe making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell,we'recommitted to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability -ifyou'repassionate about making credit work better for everyone,we'dlove to hearfrom you. Our strength lies in our people, andwe'reproud to build inclusive teams supported by benefits that help everyone succeed. Applytoday and turn AI ambition into real, measurable impact. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team,who'llbe more than happy to support you. #HYBRID

* * SALARY: Up to 86,625 pa dependent on experienceas well significantly discounted car schemes, fuel card, generous pension, holiday and so much more. LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time permanent, 35 hours per week CLOSING DATE: 19/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. Are you passionate about turning data into a strategic asset? At Volkswagen Financial Services, were on a mission to become a truly data-driven organisationand we need inspiring leaders to make it happen. We re looking for a data leader to champion data governance to maximise the value of data as a strategic business asset through education, influencing and delivery. Youll r eport to our Chief Data Officer and youll lead collaboration across the organisation to implement and continually evolve our data governance framework, embed data ownership and stewardship, and optimise data quality. What youll be doing: • Youll l ead and scale the development of the Data Governance capability, as a key pillar of the organisations enterprise data strategy, establishing and embedding data governance as a core organisational capability which is integral to business decision making, regulatory compliance and change delivery frameworks., • Collaborate with other enterprise data capabilities (e.g. Data Architecture, Business Analytics, Data Products, Data Engineering), business functions and strategic change programmes to provide end-to-end data and governance services., • Own and lead the Enterprise Data Governance Framework, and supporting policies and standards, aligning with the enterprise data and business strategies, to enable the business to become a data driven company in line with VWFS global strategy., • Develop, coach, engage, motivate and manage the teams to perform at their best, role modelling effective people leadership and enabling a positive and inclusive culture., • Ensure compliance with applicable regulatory (ECB, FCA, PRA etc.) and HQ requirements, acting as the UK single point of contact (SPOC) for DataGovernance and for BCBS239, interfacing directly with supervisory teams ., • Implement Data Ownership and Data Stewardship, partnering with role holders up to Director level to establish the roles and responsibilities that ensure effective management of critical data assets. Youll be an experienced Data Governance Manager or Head of Data Governance with a proven track record working in the Banking or Financial Services sector . Essential experience & skills * • Expertise in enterprise data governance frameworks and regulatory compliance., • Appreciation of the regulatory environment within Financial Services (ECB, PRA, FCA) and knowledge of BCBS239 / RDARR and GDPR regulatory requirements., • Strong leadership skills with a track record of developing talent and driving performance., • Ability to influence senior stakeholders and communicate complex data concepts clearly., • Familiarity with Collibra and Informatica d ata governance tooling. Whats in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 22/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What youll bring: Youll be aforward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. Youll havea progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills youll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, youll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • Youre collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • Youll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • Youll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • Youll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting minimal viable everything attitude to encourage a collective growth mind-set in support of modernisation of the business., • Youll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • Youll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • Youll play a leading role within our Credit Assessment & Retailer Services functions. Whats in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a Certified /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCAs Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

The Commercial / Customer Proposition Project Manager will lead the endtoend delivery of business and customer proposition initiatives that drive growth, improve customer experience, and strengthen Essentra's value proposition across Express and Expert customer segments. This role sits at the intersection of commercial strategy, customer experience and execution, translating customer and business needs into clearly defined scopes, plans and deliverables, and ensuring initiatives are delivered at pace, with measurable outcomes. The role requires strong stakeholder management across commercial, sales, marketing, operations, supply chain and technology teams, with a clear focus on value realisation and customer impact. Typical Accountabilities: • Lead the planning, coordination and delivery of commercial and customer proposition initiatives from discovery through to implementation and transition into BAU, • Own project scope, objectives, milestones, dependencies, risks and benefits, ensuring alignment to strategic priorities, • Drive clarity on what is being delivered, for which customer segments, and what success looks like in measurable terms, • Work closely with commercial, sales and marketing teams to shape, refine and operationalise customer propositions, offers, pricing models and service approaches, • Ensure customer insights, data and feedback are embedded into project design and decisionmaking, • Support the development and execution of differentiated propositions (e.g. Express vs Expert), ensuring consistency across channels and regions where required, • Act as the single point of accountability for delivery, coordinating multidisciplinary teams across regions and functions, • Build strong working relationships with senior stakeholders, sponsors and workstream leads, providing clear updates, risks and decision points, • Facilitate workshops, working sessions and governance forums to drive alignment and resolve issues, • Manage interdependencies with enabling workstreams (e.g. digital, data, people & change) to ensure joinedup delivery, • Apply Essentra PMO standards, ensuring consistent governance, planning and reporting across assigned workstreams, • Track delivery progress and highlight operational risks early, recommending mitigations where required, • Proven experience delivering commercial, business or customerfocused change initiatives in a complex, multistakeholder environment, • Strong project management capability, with confidence managing ambiguity, dependencies and competing priorities, • Excellent stakeholder management skills, with the ability to work credibly with senior commercial and sales leaders, • Experience translating strategy and customer needs into executable plans and tangible outcomes, • Strong facilitation, communication and problemsolving skills, • Demonstrable experience delivering commercial, business or customer proposition initiatives, rather than purely technical or IT projects, • Proven track record in project management, including planning, governance, risk management and benefits tracking in a complex, matrix organisation, • Experience working closely with commercial, sales, marketing or customer teams, translating strategy and customer needs into executable delivery plans, • Strong stakeholder management capability, including experience working with senior leaders and sponsors, • Experience operating in a global or multiregion environment, managing competing priorities and dependencies, • Experience working with customer propositions, pricing models, gotomarket initiatives or segmentbased strategies, • Experience in a B2B, manufacturing, distribution or industrial environment, • Familiarity with agile and hybrid delivery approaches, • Exposure to global or multiregion programmes, • Formal project management qualification (e.g. PRINCE2, PMP, APM or equivalent), • Experience delivering customer propositions, gotomarket initiatives, pricing models or segmentbased strategies, • Exposure to customer experience (CX), customer journey mapping or customer insightled change, • Experience working in manufacturing, distribution, B2B or industrial environments, • Familiarity with agile or hybrid delivery approaches, • Competitive Salary, • Discretionary Annual Bonus, • Private Family Medical Insurance, • Up to 5% matched pension contribution, • 4x annual salary life assurance, • 25 days annual leave plus bank holidays, • Extra paid day off for your birthday, • Paid day off for volunteering, • Employee discounts through MyDiscounts platform, • Salary Sacrifice Car Scheme, • Holiday Purchase Scheme, • Eyecare Vouchers, • Cycle to work scheme Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware Our Vision is to be "The world's leading responsible, hassle-free supplier of essential industrial components"

The Business & Change Senior Project Manager will lead projects focused on people readiness, operating model change and operational execution to support Essentra's growth and transformation ambitions. Ensuring that new propositions, ways of working and gotomarket models can be successfully adopted and executed at scale across supply chain, customer services, commercial and frontline operations. This role is suited to an experienced senior project manager with a strong operational and change background, who can translate strategic ambition into practical, workable operational outcomes and ensure change lands effectively across the organisation. The role will work closely with operational leaders, HR, supply chain, customer services and enabling teams to ensure initiatives are operationally viable, embedded, and sustainable. Typical Accountabilities: Programme & Workstream Delivery • Own end-to-end delivery of organisational change and operational fulfilment workstreams within the broader programme, • Define clear scopes, plans, milestones, and dependencies aligned with overall programme objectives, • Ensure operations are fully prepared for new propositions, processes, and tools ahead of launch and scaling, • Lead change planning across impacted business areas, including capability uplift, role clarity, ways of working and adoption support, • Work closely with functional leaders to ensure people, process and behaviour changes are embedded, • Support development of change, communications and engagement plans in line with programme objectives, • Work with supply chain, operations, customer service and commercial teams to ensure operating models can support growth ambitions, • Apply Essentra PMO standards, ensuring consistent governance, planning and reporting, • Prepare updates for programme leadership, sponsors and SteerCo, highlighting progress, risks and decisions required, • Act as a central point of coordination across business, technology and enabling teams, • Proven experience delivering complex business, change or transformation initiatives, • Strong background in operational delivery, organisational change or business transformation, • Ability to translate strategic intent into practical, operational outcomes, • Experience working across multiple business functions, • Strong stakeholder management, communication and influencing skills, • Excellent planning, risk management and delivery discipline, • Demonstrable project management experience, including planning, dependency management, risk/issues, and delivery governance, • Formal project management qualification (e.g. PRINCE2, PMP, APM or equivalent), • Experience delivering operating model change, workforce transformation or fulfilment optimisation initiatives, • Exposure to change management methodologies and peopleled transformation, • Experience working in global or multisite environments, • Competitive Salary, • Discretionary Annual Bonus, • Private Family Medical Insurance, • Up to 5% matched pension contribution, • 4x annual salary life assurance, • 25 days annual leave plus bank holidays, • Extra paid day off for your birthday, • Paid day off for volunteering, • Employee discounts through MyDiscounts platform, • Salary Sacrifice Car Scheme, • Holiday Purchase Scheme, • Eyecare Vouchers, • Cycle to work scheme Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware Our Vision is to be "The world's leading responsible, hassle-free supplier of essential industrial components"

RECfinancial are currently shortlisting for a well established Leicestershire based organisation as it looks to recruit an experienced Payroll Manager on a permanent full-time business. If you're currently working in payroll, particularly from an advisory point of view, this role is for you. Our client has a strong reputation within its field and looks to strengthen its team as they grow and develop as a company. You'll report into a passionate HR/ Office Manager and will take ownership of a large team, oversee end-to-end payroll operations, and play a key role in developing both our people and our processes. Commutable from Leicester, Whetstone, Blaby, Enderby, and greater Leicestershire. You may well already be in a similar role, looking for a new challenge or just a change of environment. Payroll Manager role will involve; The Payroll Manager role will be an integral part of our growing teams and departments leading from the front of the payroll function. This is a fantastic opportunity for someone who enjoys a mix of client-facing work, team leadership, and hands-on payroll delivery. Being able to allocate work effectively and manage deadlines across portfolios. Provide technical guidance and hands-on support when needed across the company. Conduct regular 1:1s and performance reviews with the team. Ensure workloads are balanced and manageable across the team

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At Centrica Business Solutions, we're proud to partner with over 7,000 organisations globally - helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power - to help businesses to save the planet and save money. We're also transforming the UK's energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets. We have a great opportunity for a Business Development Manager - Private Enterprise to be based in Centrica Business. Centrica Business is part of Centrica plc, a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of...

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At Centrica Business Solutions, we're proud to partner with over 7,000 organisations globally - helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power - to help businesses to save the planet and save money. We're also transforming the UK's energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets. We have a great opportunity for a Propositions Manager to be based in Centrica Business. Centrica Business is part of Centrica plc, a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of energy supply propositions s...

ServiceNow Change Manager (Remote). A leading organisation are looking for a ServiceNow Change Manager to work on a major transformation programme. As the ServiceNow Change Manager you are responsible for ensuring the business is prepared to adopt and operate effectively within the ServiceNow platfo

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the confidence in the information provided Maximise up selling opportunities whilst ensuring the customer has an informed choice Key Skills : Excellent customer service experience Strong understanding of customer service processes Consistently providing a high level of service Excellent communication skills written and verbal Ability to adapt to change Ability to work as part of a team as well as independently Experience of working with MS Word and Excel This role is subject to 5 Year Compliance and a Clean DBS - it is imperative that each applicant provides support to this process If you have the right skills - Please click Apply, submit your CV to (url removed) or call (phone number removed)

Project Manager Location: Leicester Employment type: Full Time Working Hours: Monday to Friday What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it. 25 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development and progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP and mental health support and counselling services Cycle to Work scheme Discount club covering supermarkets, phone bills, gyms and more Life assurance cover Long service recognition Enhanced Maternity Pay Paid volunteering opportunities in your community About the role… As a Project Manager, you will be responsible for planning and leading the successful delivery of a portfolio of projects for Ipsum Water England and Wales Ltd. You will act as the key interface between Operations and the business, ensuring safe, efficient and high?quality project delivery. You will: Develop, promote and maintain a strong safety culture Take accountability for all aspects of project delivery across a portfolio worth approximately £3m per year Manage commercial budgets and ensure delivery within financial targets Lead and mentor multi?functional teams to achieve Time, Cost and Quality objectives Build strong working relationships with the leadership team and Clients Identify additional opportunities, supporting Clients in scoping future needs Manage risks, issues and change at programme level Maintain resource plans to ensure appropriate capability and capacity Review performance and report monthly to the Framework Manager and senior leaders Ensure compliance with corporate governance Manage supply chain relationships and act as the escalation point for performance issues Develop and implement stakeholder management and escalation plans Ensure project delivery against agreed Time, Cost and Quality targets About you… We’re looking for someone who can operate effectively at both a programme and strategic level. You will have: Previous experience in a Project Management role A degree or equivalent in Utilities Management, Project Management or a related discipline Ideally a professional qualification such as CEng, MICE or MCIOB A full UK driving licence A proven track record of delivering project portfolios and managing different contractual arrangements You will also bring: Strong leadership and people management skills Excellent communication and interpersonal skills Flexibility and adaptability, with the ability to respond to unexpected challenges Solid commercial, financial and analytical skills Strong time management skills, with the ability to meet deadlines A professional, organised and self?motivated approach The ability to work effectively as part of a team and independently when needed Our commitment to Equal Opportunities… We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps… If you’re interested in this opportunity, please apply or reach out to the Careers Team for more information

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management! Job Description Service The commissioning of commercial, Retail and Industrial Refrigeration Systems. Maintain excellent service levels at all times, ensuring a first Class service to all customers Take on projects as and when required and see them through to successful completion To positively promote Integral to other employees, customers, suppliers and externally. To actively investigate and understand client specifications and settings. To operate and perform functions across both the projects and service division. Financial To identify means of generating extra revenue through new initiatives (forward thinking) People To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times To take the lead on site during the commissioning process amongst the on-site team both Internal and external collectively delivering the project. Responsibility of managing own training and renewal of training. (In the event the Branch Coordinator has not contacted you and you are aware of a particular training requirement that is due to expire, ensure the branch coordinator is made aware, to enable training arrangements to be made.) Where possible - to assist others with tasks that may be outside of the scope of your role To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times Inform the relevant Manager of non-conformances and ensure that corrective action is taken Carry out site specific Risk Assessments to ensure all safety procedures are taken into account and in place prior to works. (These are to be sent back to branch on a monthly basis). Near miss reporting and accident logging, in the event of either, they must be reported to the branch QSHE Co-ordinator. Ensuring PPE is fit for purpose and worn at all times whilst carrying out the installation. Any requirement for new PPE will be supplied via the Branch. Keep all PAT testing of electrical equipment up to date, if items are due for renewal the Branch QSHE Co-ordinator must be informed; PAT tests will then be arranged. Carry out Van inspection for a minimum of twice a year; these will be scheduled in by the Branch QSHE co-ordinator. Calibration of gauges and equipment - all equipment must be calibrated and certificated; this must be kept up to date and in date prior to any use. If tooling is out of calibration, make the Branch Coordinator aware. From there the relevant actions will be taken. (A copy of the certificate must be sent to the Branch and in turn a copy kept with the engineer). Keep all Integral standard Risk Assessments and Task Procedures in a file in the van at all times with copies of all training certification Keep copies of all pressure test regulation and customer specific pressure test details; this will include copies of all pressure test certificates. Responsible for completing the pressure test certificate upon completion of testing and issue to the branch on a weekly basis. Ensure compliance with all procedures throughout within your remit To ensure Refrigeration industry codes and standards are upheld To comply with Integrals environmental policies and putting forward new ideas for improving environmental efficiencies. Adhere to Group H&S procedures with due regard for business constraints and efficiency ? Minimum 3 years of experience in similar role In-depth understanding of the end to end commissioning process and associated activities Ability to communicate effectively (written and verbal), coupled with strong influencing skills particularly at a senior level Proven track record of success Unyielding attention to detail that results in zero error/defects Flexible and proactive with ability to work under their own initiative with a high degree of energy, assertiveness and creativity Excellent team leading skills and strong organisational capability Commitment to collaboration and teamwork Ability to work to tight deadlines, manage multiple projects and work under pressure Microsoft Word, PowerPoint and Excel skills C&G 2079 F-Gas Category 1 Qualification C&G / NVQ or equivalent in Refrigeration Systems CO2 Trained/Qualified Hydrocarbon Trained/Qualified CSCS Card an advantage (Training will be provided if necessary) Full UK Driving License Proven history of working with a wide variety of customers and system types preferably including CO2 and HC Experience of fault finding and troubleshooting modern control systems The desire and ability to work in both retail and heavy commercial environments Ability to be customer focused Ability to consistently deliver a quality outcome through attention to detail Communicate effectively and professionally with other team members and customer representatives Adapt quickly and positively to change Willingness to work nationally (working away is required) Computer literate with experience of a variety of IT systems (both Microsoft and customer-specific) Support the company stated aim of Achieving Engineering Excellence TPBN1_UKTJ

This is a critical, delivery-focused role accountable for translating business demand into delivery-ready solutions, ensuring work is clearly defined, prioritised, and executed with pace. The role exists to ensure the business has efficient, low-friction delivery pipelines, where unnecessary admin is reduced, meetings are minimised, and work flows cleanly from idea through to completion—while maintaining appropriate coordination, consistency, and clear communication of delivered features. ________________________________________ Core Expectations 1. Own and Drive Solution Readiness Act as the single accountable owner for solution shaping prior to delivery Translate business demand into clear, structured, delivery-ready work Define the most efficient and least complex approach with relevant teams Ensure all work entering delivery is understood and actionable This role ensures teams start with clarity, not rework or back-and-forth ________________________________________ 2. Own Backlog Quality, Structure & Flow Maintain a high-quality, well-structured backlog Ensure: Tickets are clear, concise, and complete No duplication or unnecessary detail Work is prioritised and actionable Drive consistency in backlog standards across squads A cluttered or inconsistent backlog creates admin and confusion—it is actively managed and standardised ________________________________________ 3. Apply the Right Level of Definition (Avoid Over-Specification) Define work to the appropriate level of detail based on complexity In some cases, keep tickets succinct to allow engineer creativity and ownership Agree the level of detail with the relevant delivery team Avoid over-specification that slows delivery or limits better technical solutions Clarity is required - but over-engineering requirements is avoided ________________________________________ 4. Eliminate Unnecessary Admin (Not All Admin) Remove the need for: Repeated clarification Rework due to poor requirements Duplicate data entry or tracking Ensure essential admin is: Lean Value-adding Consistent Challenge unnecessary process or documentation Admin is reduced and streamlined - not avoided where it adds value ________________________________________ 5. Reduce Meeting Dependency Ensure work is clear enough to avoid unnecessary meetings Replace meetings with: Well-written tickets Clear acceptance criteria Structured updates Engage in meetings where: Decisions are required Blockers need resolving Coordination across squads where applicable Meetings are for decisions and coordination—not clarification ________________________________________ 6. Own Prioritisation from a Delivery Perspective • Prioritise work based on: o Business impact o Delivery feasibility o Dependencies and sequencing • Balance demand with team capacity • Ensure focus on high-value work only This role ensures effort is spent on what matters most ________________________________________ 7. Own the Flow of Work End-to-End Own work from idea through to delivery completion Ensure: Work progresses without delay Dependencies are managed Blockers are removed quickly Coordinate across squads where required to maintain flow Nothing should stall, drift, or break across team boundaries ________________________________________ 8. Drive Delivery with Pace & Control Maintain momentum across all delivery activity Ensure: Weekly progress is visible Delivery commitments are met Risks are addressed early Follow through until delivery is complete This role drives outcomes, not process for process' sake ________________________________________ 9. Track Outcomes & Support Value Realisation Track delivery outcomes post-release Work with: IT Business Partner Change Manager Ensure solutions: Are used effectively Deliver expected value Delivery is not complete until value is realised ________________________________________ 10. Communicate Delivered Features Effectively When necessary, support communication of features to relevant stakeholders Ensure communication is: Clear Concise Targeted Avoid over-communication or unnecessary forums Communication is purposeful and outcome-focused ________________________________________ 11. Drive Continuous Improvement Identify opportunities to: Simplify processes Remove inefficiencies Reduce admin and friction Gather feedback and feed improvements into the backlog Every iteration should reduce effort and improve flow ________________________________________ 12. Leverage AI to Enhance Capability Use AI to: Improve requirement quality Speed up documentation and structuring Reduce manual effort Embed AI into day-to-day workflow where it adds value AI is used to increase quality and efficiency - not replace thinking ________________________________________ 13. Consistency & Work Ethic Operate as a one-team member of the delivery function Set the standard for: Quality of work Clarity of tickets Efficiency of delivery Punctuality, following process and communication Demonstrate: Strong ownership Attention to detail Consistency in approach Drive alignment across squads This role sets the bar - not follows it ________________________________________ Simple Expectation Statement "Define work clearly at the right level, reduce unnecessary admin and meetings, enable engineer ownership, and drive delivery flow with consistency, and smart use of AI." Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Assistant Restaurant Manager - The Marquis Wellington, Leicester LE2 1EF We are recruiting for an Assistant Manager to join the team at The Marquis Wellington, Leicester. Assistant Restaurant Manager Remuneration / Benefits Up to £32,600 per annum including bonus up to £2K p/a + gratuities 30% staff discount on both food and drink in all Ever So Sensible outlets. Your birthday and the following day off, every year. Christmas day off. Flexible working schedule. Pension auto enrolment. Team sales incentives & promotions. Annual performance-based bonus. Training & development opportunities. Private health care for trainee assistant managers, sous chefs, and upwards. About the Role of Assistant Restaurant Manager Looking for somewhere to work where everybodys opinion counts, and your views will be listened to? If youre tired of feeling like just a number on a payslip, then make the change and embrace something positive. Ever So Sensible is owned and run by hospitable people for hospitality people. Our guests are at the core of our approach, as we strive to consistently create the best drinking, dining, and dreaming experiences.. We proudly hold a Platinum accreditation from Investors in People , which makes us the number one hospitality company globally in our class , and acknowledgement that we place our teams at the heart of our decision making, whilst creating a warm and welcoming working environment. Showing care, pride, and recognition to everyone in our business is fundamental to our values. The Successful Assistant Restaurant Manager Candidate: Must be a confident and considerate leader to nurture a happy and motivated team. A passion for hospitality is a must, with a keen eye for detail and experience of working in a busy fresh food environment. We employ hard-working people who are enthusiastic about creating exceptional drinking & dining experiences. Assistant Restaurant Manager Responsibilities: Responsible for the efficient management of the site. Aiding the senior venue management and taking full responsibility in their absence. Guaranteeing that all regulations and procedures are adhered to. Ensuring the highest standards of service, quality & cleanliness. Managing profit margins and growing sales. Motivating, coaching, and developing the team so they can further progress their careers. Experience Required Minimum 2 years in a similar role within a restaurant, hotel, or pub. Computer literacy skills. About Us We are an independently owned group of outstanding restaurants, pubs, and boutique hotels in the East Midlands, across Nottinghamshire, Leicestershire & Lincolnshire. We operate several different formats, although each site is treated like every colleague and guest, as an individual. We aim to add at least two new sites to our business every year, so your career development opportunities will be as amazing as you are. With a track record of promoting from within, Ever So Sensible develop strong teams through our structured training program, this will provide the support and guidance to help you progress within your new role. To Apply So, if your values are Ever So Sensible, please send us your CV today via the "Apply" button. We look forward to hearing from you. TPBN1_UKCT

Description: Lettings Manager This role is suitable for a competent Senior Lettings Negotiator or Assistant Lettings Manager looking for the next step up the ladder in their career, or perhaps an existing Lettings Manager who is unhappy where they currently are and are seeking a more robust long term career with a forward thinking company. Package on offer: £30,000 £40,000+ On Target Earnings Company Car Hours: Monday to Friday 8:45am to 5:30pm, 1 in 3 Saturdays 9am to 1pm Our clients are a well- established and reputable property group in the South-East of England. With a history rooted in providing exceptional property services, they have earned a commendable reputation for their commitment to professionalism, client satisfaction and expertise in the local property market. The ideal candidate for this position will be extremely motivated and career driven, with experience in the current rental market. Lettings Manager – Duties: Direct and lead the operations of the Lettings team Appraisal and instruction of residential rental properties Accountable quality of customer care Meet and exceed targets for the Lettings business Arrange and conduct viewing appointments and secure property lets To work in accordance with all legal obligations without exception Maintain up to date knowledge of available properties Carry out morning meetings and monthly 1-2-1s with staff Staff training and development Manage the overall success of the Lettings team. Lettings Manager – Required Skills: 2-3 years prior experience working within a Senior Lettings position, with a proven track record in securing new business Line management experience Listing & valuation experience Strong negotiation skills High level of customer service skills Good telephone manner and a positive attitude Tenacity and being a self-starter with the drive to succeed Ability to build and nurture trusted relationships at all levels Be responsive to change A full UK driving license Lettings Manager – Additional Benefits: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Access to an Employee assistant programme including access to a virtual GP 24/7 Regular awards & incentives for Top achievers Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading.A milestone to be proud of... Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Freight Warehouse General Manager E-Commerce & Fulfilment Operations Are you a driven operational leader who thrives in a fast-paced environment and loves building high-performing teams? We’re partnering with a growing and ambitious logistics business to recruit an experienced Freight Warehouse General Manager to lead a busy e-commerce and fulfilment operation. This is an exciting opportunity for someone who wants to make a genuine impact, take ownership of site performance, and play a key role in driving operational excellence across the business. This role is perfect for a strong people leader who enjoys being hands-on, leading from the front, and creating a culture built around accountability, engagement and continuous improvement. You’ll have full responsibility for the day-to-day running of the operation, overseeing fulfilment, customer performance, people development, site profitability and operational delivery in to stores. The Opportunity This is far more than just running a warehouse. You’ll be trusted to shape the culture of the operation, develop future talent, improve efficiencies and build strong relationships with customers and stakeholders. You’ll be joining a business that values energy, ideas and leadership, where there’s real opportunity to influence change and drive performance. Key Responsibilities • Lead and manage all day-to-day warehouse and fulfilment operations, • Create a positive, open and safety-first working environment, • Drive operational performance across productivity, service, inventory accuracy and customer satisfaction, • Take ownership of site KPIs, budgets and overall P&L performance, • Maximise warehouse space utilisation and operational efficiency, • Lead, motivate and develop warehouse teams to achieve operational targets, • Oversee inbound, storage, picking, packing and dispatch activities, • Drive a culture of continuous improvement across all areas of the operation, • Build strong onsite relationships with customers and key stakeholders, • Ensure Health & Safety standards and compliance requirements are maintained at all times, • Support succession planning and talent development across the site, • Manage staffing levels, shift planning and employee performance, • Identify operational challenges quickly and implement effective solutions, • Work collaboratively with wider business functions to improve service and operational delivery, • Maintain a clean, organised and high-performing warehouse environment We’re looking for an ambitious and commercially aware operational leader who can inspire teams, challenge processes and deliver results. You’ll ideally have: • Proven experience within a Warehouse Manager, Site Manager or Fulfilment leadership role, • A background within e-commerce, retail or high-volume distribution environments, • Strong leadership and people management skills, • Experience managing operational KPIs, budgets and site performance, • A solid understanding of warehouse systems and fulfilment operations, • Excellent organisational and problem-solving abilities, • Strong communication skills with the ability to influence at all levels, • A proactive and solutions-focused mindset, • Experience driving continuous improvement initiatives, • Good knowledge of Health & Safety and warehouse compliance standards, • The ability to perform under pressure within a fast-moving operation Logistics, supply chain or management qualifications would be advantageous, although strong operational experience is equally valued. What’s on Offer This is a fantastic opportunity for someone looking to step into a highly visible leadership role within a growing operation where you can genuinely make your mark. You’ll be given the autonomy to lead, the opportunity to develop people and processes, and the platform to drive operational performance in a business that values ambition, accountability and innovation. If you’re passionate about leading teams, improving operations and delivering exceptional customer performance, this could be the next exciting step in your career

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As HR Compliance Manager, you will lead the Eligibility and Compliance Team with responsibility for ensuring all people compliance requirements are met in support of delivering resident and patient safety and quality of care. In this pivotal role, you will be the go-to expert on people compliance, w

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