48 Best call centre team leader Jobs in Newcastle Upon Tyne (June 2026)

Registered Manager – Children’s Residential Home 📍 Newcastle Upon Tyne (NE6) Salary £50,000 – £55,000 per annum (DOE) Additional on-call payments available Bonus Scheme • Registration Bonus, • Ofsted Grading Bonus: £1,000 for a Good rating, • £3,000 for an Outstanding rating Hours 40 hours per week This role is generally office based; however, as our homes operate 24/7/365, there may occasionally be times where flexibility outside of standard office hours is required. There is also the opportunity to work from home one day per week, depending on the needs of the service. Annual Leave 33 days per year, inclusive of bank holidays Start Date TBC / July 2026 About Kidspire Living At Kidspire Living, we genuinely believe children deserve more than just care — they deserve opportunities, stability, encouragement, and people around them who truly believe in their future. We are passionate about creating warm, nurturing, and therapeutic homes where children feel safe, supported, and able to thrive. As a company, we aspire to do things differently by creating environments that are child-centred, relationship-led, and focused on achieving meaningful outcomes. We are opening a brand-new 2-bed children’s home in Newcastle Upon Tyne for children and young people with Emotional & Behavioural Difficulties (EBD) and/or Learning Disabilities (LD). This is a rare opportunity to help shape a new service from the very beginning and create something genuinely special. We are looking for a Registered Manager who shares our values, our ambition, and our passion for making a lasting difference in children’s lives. The Role This is an exciting opportunity for either: • An experienced Registered Manager looking for a fresh challenge; or, • A confident and capable Deputy Manager ready to take the next step in their career., • You will lead the day-to-day running of the home, helping to create a positive culture for both children and staff. We want someone who leads with warmth, professionalism, and integrity — someone who understands that the relationships we build with children are at the heart of everything we do., • You will have the autonomy to make decisions, shape the culture of the home, recruit your own team, and influence the direction of the service, whilst receiving full support from experienced directors and operational professionals., • We are ambitious about delivering outstanding care and achieving excellent outcomes for our children — but we also understand the importance of supporting our leaders properly along the way. Essential Criteria • QCF Level 3 Residential Childcare / Level 3 Diploma for Children & Young People’s Workforce (or equivalent), • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services (Residential Pathway), or willingness to work towards this qualification, • Experience within children’s residential care at Registered Manager or Deputy Manager level, • Strong knowledge of safeguarding and children’s home regulations, • Ability to lead, motivate, and develop teams effectively A full UK driving licence is desirable. What We’re Looking For We are looking for someone who: • Is passionate about improving the lives of children and young people, • Can create a nurturing, therapeutic, and child-focused environment, • Leads teams with empathy, positivity, and accountability, • Is confident managing challenging situations professionally and calmly, • Can build positive relationships with children, families, and professionals, • Understands the importance of safeguarding and high-quality care You will also have a good understanding of: • Ofsted requirements, • SCCIF, • Children’s Homes Regulations 2015, • Working Together to Safeguard Children 2023, • Multi-agency working and safeguarding procedures For homes progressing through registration, the successful candidate will also support and guide the service through the Ofsted registration process and become the Registered Manager for the home. Why Join Kidspire Living? We know that great homes are built by great people, and we want our staff to feel genuinely valued, supported, and appreciated. Benefits include: • Competitive salary and progressive pay structure, • Registration and performance bonuses, • Additional on-call payments, • Paid birthday off, • Generous annual leave entitlement, • Specialist CPD-certified training and funded qualifications, • Employee Assistance Programme (EAP), • Full HR and operational support, • The opportunity to build and shape your own team, • Career progression within a growing organisation, • A supportive leadership structure with experienced operational support and consultancy input Most importantly, this is an opportunity to be part of something meaningful and to help create a home where children can truly flourish. Interested? We are not a recruitment agency — we are a growing provider looking for the right person to join our journey. If you think you could be the right fit for this role, or you would simply like an informal and confidential chat about the opportunity, we would genuinely love to hear from you. Kidspire Living reserves the right to close this advert early should sufficient applications be received.

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