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Job Title: Credit Hire Team Leader\n\nLocation: Liverpool, office based with hybrid working available\n\nSalary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary\n\nJob Type: Full Time, Permanent\n\nWorking hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm\n\nWe are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front.\n\nLeading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team.\n\nWhat's Involved:\n\nLead a team of credit hire handlers within our mitigation department\nPerformance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare\nUndertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making\nAct as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained\nImpart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire\nMaximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance\nTo participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training\nEnsure the effective management of inbound call handling philosophies are adhered toWe are looking for people with:\n\nExperience of motor claims is essential\nExperience in handler and/or managing credit hire claims is desired but not essential\nProven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance\nTo lead by example and endorse the company behaviours and values\nHighly motivated self-starter\nClear, focused and determined approach to problem solving\nAuthoritative manner with ability to listen\nPersuasive, strong, and confident communication skills\nPeople Management experience essentialGrow with Acorn\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share\n\nBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best workPlease click the APPLY button to submit your CV for this role\n\nCandidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered

This role includes positions like Call Handler and Administrator with a salary range of £22,000 to £26,000 annually.

Call Handler / Administrator – Solicitors. Business Administration and Call Handler – Immediate Start Available. As a Call Handler, responsibilities may include:.

Job Title: Credit Hire Team Leader Location: Liverpool, office based with hybrid working available Salary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What's Involved: Lead a team of credit hire handlers within our mitigation department Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to We are looking for people with: Experience of motor claims is essential Experience in handler and/or managing credit hire claims is desired but not essential Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance To lead by example and endorse the company behaviours and values Highly motivated self-starter Clear, focused and determined approach to problem solving Authoritative manner with ability to listen Persuasive, strong, and confident communication skills People Management experience essential Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024 We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work Please click the APPLYbutton to submit your CV for this role Candidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered TPBN1_UKTJ

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.Extraordinary Days, Every Day’.At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care.Our focus is on empowering independence, building confid

Covering the reception area, maintaining a priority for incoming calls at all times.

Answering and managing incoming patient calls. Scanning and filing documents electronically.

From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

Head Receptionist – Luxury Salon (Gielly Green, London).Set the tone for a luxury salon experience - leading a front of house team where standards are everything.We are looking for a Head Receptionist to lead our front of house team and ensure a seamless, polished, and high-end client experience.Y

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We’re looking for a Facilities Coordinator / Receptionist to support the day-to-day running of our site from the front desk.This is a hands-on role that will suit someone organised, proactive, and keen to take ownership.You’ll be working closely with the Facilities Manager to keep the building r

Handle inbound calls to file new claims and assist customers with existing claim inquiries.

Junior Claims Handler (Marine). We are looking for a motivated and detail-oriented Junior Claims Handler to join our Marine Claims team.

You will be the first point of contact for clients and callers, and a key part of keeping the firm running smoothly day to day. Responsibilities include answering and directing telephone calls, greeting clients and visitors, managing incoming and outgoing post, maintaining files and records, prepari

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for warm, reliable and enthusiastic Support Workers to join our friendly staff team in St Helens, Merseyside.Our service in St Helens, Merseyside provide quality care and support to resi

Due to this complex behaviours will be displayed physically and verbally.

We are currently recruiting for enthusiastic and motivated Relief Support Workers to join our residential service in Bromham, Bedford.You will provide person-centred support for individuals with learning and physical disabilities to achieve their life goals, and engage with the local community.Our s

We are looking for a passionateSenior Support Worker who personally wants to make a difference in the lives of young people.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support

We're on the lookout for passionate Relief Support Workers to join our vibrant team in Warrington, Cheshire.If you're someone who values respect, warmth and enthusiasm, this is your chance to make a real difference by providing person-centred care and support to individuals with learning disabilitie

Childrens Support Worker (Flexible Hours) We are seeking compassionate and dedicated Childrens Support Workers to join our team on a flexible basis.In this role, you will work collaboratively to provide high-quality care and support to

P/H Free Accommodation Channel Islands Beautiful Location Supportive Management.Are you looking for a change of scene but still want to make a real difference to the lives of vulnerable children and families?.We are recruiting experienced Residential Support Workers to join Children's Homes in the C

Support Worker – Childrens At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.We are looking for a passionate and enthusiastic Support Worker

Ts & Cs apply) Town : Sleaford Typical Shifts are: Mon-Sun 7am - 2pm, and 2pm-9pm Full Time Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (

Senior Residential Support Worker | Children's Services Are you an experienced support worker ready to step into a leadership role? RGH Global is recruiting on behalf of a dedicated children's residential home provider looking for a Senior Residential Support Worker to help lead their team and prov

Availability for on-call is required.

Support Worker – Seacroft, Leeds- £13.Shifts are Monday to Friday 9am-4pm Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) �

Bank Female Support Worker – Darlington - £12.Shifts are: Monday to Sunday - 7:30am - 2:30pm, 2:30pm - 9:30pm and 9:30pm - 7:30am We’re on the hunt for genuinely caring, hands-on Bank Female Support Workers with a passion for enhancing the quality of life of the people we support.As a support

Candidates with experience or relevant job titles of: Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for th

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.At every opportunity, our employees create a positive, memorable, and magical experience for bo

We’re currently hiring Maintenance Engineers to join the engineering team at a global distribution warehouse in South Yorkshire.This is an exciting opportunity to work in a highly automated warehouse environment that powers one of the UK’s leading retail distribution operations.You’ll be worki

Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered. Customer Service Claims Handl

Jevon Astley-Jones is the consultant dealing with this position, please call ahead for a quick application, or apply here.

The Technical Support team typically work from home / remote.

South East / London & Home Counties.I’m currently working with a growing specialist water compliance and treatment organisation delivering Legionella control, water hygiene and remedial engineering services across commercial, healthcare and industrial environments.Due to continued growth, they are