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Call Handler Location - Swadlincote Pay - £12.96p/h Hours - Flexible Hours Monday - Friday daytime shifts - 8-4.30 - 8.30 - 5 or 9.30 - 6 on a rota basis Are you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team with immediate positions Customer focus If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Call Handler. Your natural telephone manner and people skills will be highly valued by your customers, team mates and manager in this role. General skills You will have: The ability to make outbound follow up calls to expectant patients - it is important to note that these are not cold calls of any sort, they are follow up calls to patients who are waiting to be booked in for an appointment. The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines Excellent communication - oral and written and a good telephone manner Excellent listening skills An ability to be empathetic to the customer Have a natural desire and passion to help customers and come to an efficient resolution with an ownership of the customer's problem Ability to work between multiple operating systems Basic computer literacy and keyboard skills A good knowledge of basic Microsoft Word, Excel and familiarity with using the internet Personal traits As a Call Handler you will be: Efficient and accurate in your work Positive and approachable in your manner A good team player Enthusiasm to develop your skills and knowledge Adaptable to change and willing to embrace new ideas and processes Main Duties/Responsibilities In this role you will: • Complete telephony, digital and admin-based tasks to service customer queries, • Making outbound calls to patient listings, booking them in for appointments., • Provide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working in, • Ensure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all times As a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impression -Build long-lasting professional relationships with customers that will exceed their expectations and you will demonstrate this in managing both inbound and/or outbound customer queries -Take ownership of customer problems, solving them at first point of contact and escalate when required -Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day -Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues -Attend meetings with your team members and supervisor Qualifications/Licences/Certifications/Experience No formal qualifications or certificates required Basic Maths, English and computer skills are required Desirable: Customer service experience, face-to-face or over the phone in any capacity. Customer focus So, if you're ready to be the first point of contact for our customers, and have the ability to help them no matter what the issue, then apply with us today. Full CV'S with relevant work experience will be reviewed against the skill requirements of this vacancy, we will approach to make an initial screening call within 48 business hours of your application. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

I like working in safeguarding because it is the team that best enables relationship-based practice.I am very keen to develop a connection with the children and families I support, and I put a lot of effort into this.When we reach the end of our journey together and children are safely cared for by

No call centre agent experience required.

Scanning and filing documents electronically. Answering and managing incoming patient calls.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you.If so, you have the transferrable skills to succe

You are able to think logically when making decisions.

From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

At OFG we allow for greater work life balance and extra time to do the things you love outside work.Longdon Park School, Egginton, Derbyshire, DE65 6GU.Monday–Friday | Mon, Tues, Thurs & Fri 8am - 4pm Wed 8am -5pm .Contract: Permanent | Term Time Only.UK applicants only – no sponsorship avail

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding

A well-established insurance team is seeking a Senior Account Handler to take ownership of more complex corporate risks and support continued growth within the business. Around 5+ years’ experience in a similar Account Handler or Broking role. Collaborative working environment with Account Executi

Hours: Waking nights (4 on / 4 off).Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people to get their childhood back and create pathw

Handle inbound calls to file new claims and assist customers with existing claim inquiries.

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewardin

You will build strong insurer relationships and use them well, both tactically and strategically, to support successful trading outcomes.

Junior Claims Handler (Marine). We are looking for a motivated and detail-oriented Junior Claims Handler to join our Marine Claims team.

Head Receptionist – Luxury Salon (Gielly Green, London).Set the tone for a luxury salon experience - leading a front of house team where standards are everything.We are looking for a Head Receptionist to lead our front of house team and ensure a seamless, polished, and high-end client experience.Y

Join Our Team and Make Every Day Meaningful at MacIntyre!.Helping people live glorious ordinary lives.At MacIntyre, we believe in fostering a culture where everyone has a voice and is listened to.We're seeking passionate individuals to help create a relaxed and welcoming atmosphere for those we supp

Due to this complex behaviours will be displayed physically and verbally.

We are currently recruiting for enthusiastic and motivated Relief Support Workers to join our residential service in Bromham, Bedford.You will provide person-centred support for individuals with learning and physical disabilities to achieve their life goals, and engage with the local community.Our s

Customer Service Advisors Location: Based at the head office - Memorial House, Coalville, Leicestershire Hours: Monday to Friday, working between 8.Salary - £27,657 gro

P/H Free Accommodation Channel Islands Beautiful Location Supportive Management.Are you looking for a change of scene but still want to make a real difference to the lives of vulnerable children and families?.We are recruiting experienced Residential Support Workers to join Children's Homes in the C

Find out if this opportunity is a good fit by reading all of the information that follows below.Location: Kington, Herefordshire.At Cambian, you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, every moment you spend with our young people (ages 8–18) h

From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

Care Support Worker (Personal Assistant) Location: Perth, PH1 Salary: £13.Contract: Part time, Permanent Hours: 16 hours per week Shift Patterns: Monday, Tuesday and Thursday 9am - 6.Wednesday and Friday 8am - 3pm Saturday and Sunday 11am - 4pm.Drivers preferred Are you interested in working for an

Job Description We are looking for passionate Childrens Support Workers who are available to work on a flexible basis.As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.You recognise that th

Job Description Job Description: We are excited to offer an opportunity for an experienced Senior Residential Support Worker to be part of a team for our childrens home, supporting up to four young people with emotional and behavioural difficulties (EBD).This is a unique chance to help shape the c

Senior Support Worker – Denstone - £13.Driver Required due to location Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 7:30am-3:00pm and Late shifts: 2:30pm-10:00pm Join Voyage Care and Feel Valued, we reward your dedication wi

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.Start date: July 2026 onwards Why this job matters If you're a confident talker who e

Support Worker – Seacroft, Leeds- £13.Shifts are Monday to Friday 9am-4pm Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) �

Support Worker – Stretton, £12.Typical Shifts are: Monday - Sunday 7am - 2pm OR 2pm - 10pm Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour

WERE HIRING - RESIDENTIAL SUPPORT WORKER ?? Omega Care is looking for a compassionate and dedicated Residential Support Worker to support children and young people based on the Wirral.Full UK driving licence required This is more than a job - its about being a positive, consistent role model and

Female Support Worker (28 hours) – Darlington - £12.Shifts are: Monday to Sunday - 7:30am - 2:30pm, 2:30pm - 9:30pm and 9:30pm - 7:30am Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium

Bank Female Support Worker – Darlington - £12.Shifts are: Monday to Sunday - 7:30am - 2:30pm, 2:30pm - 9:30pm and 9:30pm - 7:30am We’re on the hunt for genuinely caring, hands-on Bank Female Support Workers with a passion for enhancing the quality of life of the people we support.As a support