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Are you passionate about helping people and delivering outstanding service?\n\nThis is a unique opportunity to join a truly service-led organisation, supporting over 90,000 businesses and 13 million individuals across the UK and Ireland. As part of a rapidly expanding group with a £400m turnover, you'll be joining a thriving business with an impressive track record of year-on-year growth and ambitious plans for continued success.\n\nAs a Call Handler, you'll be at the heart of frontline service, working alongside experienced counselling and legal teams to provide crucial assistance to clients. You'll be the first point of contact, providing reassurance, support, and practical guidance to individuals reaching out.\n\nThis is a varied role, where no two days are the same. From handling inbound calls and live chats to assisting with service improvement initiatives, you'll play a key role in delivering a professional, high-quality experience to every individual you support.\n\nWhat You'll Be Doing\n\nResponding to incoming calls, live chats, and emails, providing empathetic and efficient support\nCarrying out follow-up calls to offer continued assistance\nEngaging with individuals experiencing a range of challenges, including sensitive and emotive issues\nConducting thorough assessments to determine next steps and ensure clients receive the appropriate support\nMaintaining accurate, detailed case notes and following internal procedures\nSupporting the wider team with administrative tasks and service development\nActively contributing to improving client experience\nParticipating in ongoing training \n\nYOU?\n\nA natural communicator with excellent listening skills\nEnthusiastic, motivated, and eager to learn\nAbility to work calmly and professionally in a fast-paced environment\nExperience working in customer service, ideally on inbound phone lines\nComfortable dealing with sensitive situations in a non-judgemental way\nGood IT skills, including familiarity with MS Office \n\nWhat's in it for You\n\n25 days' holiday + bank holidays, with extra days for long service\nAn extra day off for your birthday\nPrivate medical insurance after 5 years' service\nEnhanced pension contributions after 5 and 7 years\nProfit share scheme\nFree 24/7 onsite gym\nCareer progression opportunities with full training and professional development \n\nWhy Join Us?\n\nThis is a fantastic environment for someone who thrives in a fast-paced role and genuinely cares about making a difference. You'll join a supportive team where training and development are part of the culture, giving you the tools you need to grow your career. If you're driven, empathetic, and ready to join a business that truly values people, we'd love to hear from you. \n\n51376CC\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Are you passionate about helping people and delivering outstanding service?\n\nThis is a unique opportunity to join a truly service-led organisation, supporting over 90,000 businesses and 13 million individuals across the UK and Ireland. As part of a rapidly expanding group with a £400m turnover, you'll be joining a thriving business with an impressive track record of year-on-year growth and ambitious plans for continued success.\n\nAs a Call Handler, you'll be at the heart of frontline service, working alongside experienced counselling and legal teams to provide crucial assistance to clients. You'll be the first point of contact, providing reassurance, support, and practical guidance to individuals reaching out.\n\nThis is a varied role, where no two days are the same. From handling inbound calls and live chats to assisting with service improvement initiatives, you'll play a key role in delivering a professional, high-quality experience to every individual you support.\n\nWhat You'll Be Doing\n\nResponding to incoming calls, live chats, and emails, providing empathetic and efficient support\nCarrying out follow-up calls to offer continued assistance\nEngaging with individuals experiencing a range of challenges, including sensitive and emotive issues\nConducting thorough assessments to determine next steps and ensure clients receive the appropriate support\nMaintaining accurate, detailed case notes and following internal procedures\nSupporting the wider team with administrative tasks and service development\nActively contributing to improving client experience\nParticipating in ongoing training \n\nYOU?\n\nA natural communicator with excellent listening skills\nEnthusiastic, motivated, and eager to learn\nAbility to work calmly and professionally in a fast-paced environment\nExperience working in customer service, ideally on inbound phone lines\nComfortable dealing with sensitive situations in a non-judgemental way\nGood IT skills, including familiarity with MS Office \n\nWhat's in it for You\n\n25 days' holiday + bank holidays, with extra days for long service\nAn extra day off for your birthday\nPrivate medical insurance after 5 years' service\nEnhanced pension contributions after 5 and 7 years\nProfit share scheme\nFree 24/7 onsite gym\nCareer progression opportunities with full training and professional development \n\nWhy Join Us?\n\nThis is a fantastic environment for someone who thrives in a fast-paced role and genuinely cares about making a difference. You'll join a supportive team where training and development are part of the culture, giving you the tools you need to grow your career. If you're driven, empathetic, and ready to join a business that truly values people, we'd love to hear from you. \n\n51376CCR\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

A leading provider of outsourced digital services is looking for a Call Handler / Emergency Call Dispatcher in Manchester.

Call Handler / Emergency Call Dispatcher page is loaded## Call Handler / Emergency Call Dispatcherlocations: Manchester, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 18, 2026 (30+ days left to apply)job requisition id: R250913550About

Do you want to make a difference in people's lives? We are seeking an enthusiastic Patient Call Handler to join our established team and be a part of a company that really makes a difference in the way that healthcare is provided. Omnes Healthcare is a growing, forward‑thinking organisation delive

A leading healthcare provider in Manchester is seeking a Patient Call Handler to join their team.

What you'll be doing: Emergency Call Handler / Incident Response Specialist Providing real-time guidance during complex and unusual incidents Supporting vehicles through restricted routes, obstructions and unexpected scenarios Monitoring behaviour and stepping in where safety could be compromised Ma

What you'll be doing: Emergency Call Handler / Incident Response Specialist Providing real-time guidance during complex and unusual incidents Supporting vehicles through restricted routes, obstructions and unexpected scenarios Monitoring behaviour and stepping in where safety could be compromised Ma

We have an amazing opportunity for Emergency Call Handlers to work as part of our dedicated Resolution team handling alarm calls in a 24/7/365 alarm monitoring centre supporting a diverse and largely vulnerable customer base. What does a day in the life of our Emergency Call Handler look like? xehke

A recruitment agency is seeking an organised Administrator / Call Handler to join a supportive team in the UK. The role involves managing inbound and outbound calls, handling customer inquiries, and maintaining accurate records.

The Successful Call Handler Will. Ensure the efficient handling of inbound and outbound calls in a timely manner. Have extensive experience within a call centre.

IBA Account Handler – 6 Month FTC - Remote. As an IBA Account Handler, you will be responsible for managing a portfolio of client accounts across multiple brands. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

This is a casual, part-time role offering flexible working.As a Bank Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex

An experienced Claims handler is required to join a rapidly expanding Construction & Engineering Unit of an International Loss Adjusting practice. An experienced Claims Handler/Technician with a background working within the Construction/Engineering/Liability Sectors.

Commercial Account Handler / Broker – West Yorkshire.

As a Commercial Account Handler, you will be maintaining an existing portfolio of clients as well as developing new clients and your responsibilities will include:. Commercial Account Handler, Commercial Broker,. Commercial Account Handler | Altrincham | £30K - £40K.

An expanding independent insurance brokerage is looking to appoint an Account Handler to join its specialist Business Solutions team, supporting the continued growth of its Technology & Life Science offering. Responsibilities of the Account Handler:.

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

As a Corporate Account Handler, you’ll become a trusted advisor to a portfolio of key clients, supporting them with expert broking and technical guidance across a wide range of commercial insurance products. The Corporate Account Handler role:. Benefits of the Corporate Account Handler:.

Keen to develop technically and progress over time.

We are recruiting on behalf of a leading insurance broker for a Senior Account Handler to join their Manchester Corporate Team.

NJR Recruitment are thrilled to be supporting one of our longstanding clients in their search for an SME Account Handler in Central Manchester. Key Responsibilities of the SME Account Handler:. Our Ideal SME Account Handler:.

An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice.

Are you a Claims Handler with good knowledge, understanding and experience of Casualty EL/PL Claims? Do you thrive in a collaborative environment? If so, we have a fantastic new opportunity to join the growing team of a key insurer client in Manchester City Centre. We are delighted to be able to br

Are you working in Credit Hire in the Insurance industry?.We are working with a really forward thinking and expanding Motor Insurance business seeking a candidate with a good level of Credit Hire experience to join this busy and key department.The role will entail ensuring settlement of valid credit

Periodically attend client meetings with the Account Executive, subject to agreement of the Account Handler Team Leader and team resourcing. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge

Commercial Account Handler – Central Manchester. We are seeking a motivated and ambitious Commercial Account Handler to join a reputable insurance brokerage in central Manchester. Benefits of the Commercial Account Handler:.

Our client is a specialist independent commercial insurance broker with a strong focus on Private Equity and M&A insurance due diligence.Operating from Manchester city centre, the business works directly with investors and deal teams on complex transactions, providing clear, commercially focused

They are looking for a paralegal claims handler to join their in-house team team handling a wide variety of civil litigation claims. To be considered for this paralegal claims handler role based in Manchester please get in touch with a recent CV as soon as possible.

NJR Recruitment is working with a growing commercial insurance brokerage looking to strengthen its Commercial team with the appointment of a New Business Account Handler.

A unique opportunity has arisen for an experienced and technically competent broker to assume this key appointment within the corporate broking team.

One of our respected clients, a specialist in Commercial Motor Insurance, is looking to expand their claims team with an experienced Third Party Claims Handler. Responsibilities of the Third Party Claims Handler:. Benefits of the Third Party Claims Handler:.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

Sales Advisor, Sales Executive, Business Development Executive, Sales Development Representative, Claims Handler, FNOL Advisor, Motor Claims Handler, Insurance Claims Advisor or similar. As an FNOL Claims Handler, you will be the first point of contact for customers reporting motor claims. Handle Fi

SME Account Handler – Manchester. Cameron James is recruiting for an SME Account Handler to join a leading insurance broker.

Housing Support Worker / Case Worker.A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pa

Permanent, Part Time (20 hours).Discounts in high street shops including technology and cycle to work scheme.Local and national training opportunities.Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors

Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.

Permanent, Part Time (30 hours per week).Are you passionate about making a real difference in people’s lives? If so, they’d love to hear from you!.The House is an established housing project for people recovering from mental health issues.Set in Swindon’s old town, it's close to all amenities