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Legal Expenses Claims Handler – (Highly Prestigious Insurance Company) Prestigious Global Insurer JH-3140CH Salary negotiable plus bonus and benefits There is no doubt about it – this is one of the most exciting insurance companies in the world. When many insurers are contracting, this business is enjoying tremendous year on year growth, opening new offices, developing further products, and making an impressive amount of internal promotions as a result! Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. A need has arisen for a Claims Handler to join the BTE (Before The Event) Legal Expenses Claims Team. The BTE Claims team deals with assessing and managing indemnity provided to policyholders for the purpose of pursuing/ defending a range of legal action, including employment, property and contractual disputes. You will provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills. Handling claims from start to conclusion, you’ll investigate the validity of a claim and, where a claim is accepted, you’ll maintain a regular review of its validity. This will include negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions. You’ll regularly be liaising with solicitors, barristers, accountants, insurance brokers, and directly with policyholders. We will consider candidates from a range of backgrounds. Perhaps you have a Legal qualification (either a Degree or A Level), together with some kind of professional work experience, where you have honed your communication skills, and ability to liaise effectively with a wide range of stakeholders. Alternatively, you might be an Insurance Claims Handler with experience of dealing with Liability claims. It is not essential that you have previous experience within the Legal Expenses market as full training will be provided, and you will be assigned a mentor in order to build your knowledge and confidence within this arena. Not only does the company provide crucial financial protection to a diverse range of customers, it also provides its employees with some of the most attractive career development opportunities in the market. Many people who join this company cite, “this is the best place I have ever worked at”. It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from proper careers. The hiring manager cites, “we are extremely passionate about developing our staff, and this role has the genuine potential to progress into a number of different areas across our business.” In line with this organisation’s values, it’s essential that you are an enthusiastic, approachable and aspiring manager, who displays a real passion for achieving excellence. Our client operates a hybrid-working arrangement, allowing you to work 2 days a week from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You’ll be rewarded with a generous basic salary (Negotiable depending on experience) plus a 10% bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

A need has arisen for a Claims Handler to join the BTE (Before The Event) Legal Expenses Claims Team. You will provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills. The BTE Claims team deals with assessing and managi

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview We are seeking a dedicated and experienced Claims Handler to manage a caseload of Social Housing Property claims. The ideal candidate will have some experience dealing with Property Claims and preferably some experience with Social Housing Claims. This role requires strong stakeholder and relationship management skills, the ability to handle complaints and vulnerable customers, and excellent organizational and communication skills. How you'll make an impact Responsibilities: • Claims Management - Handle a caseload of Social Housing Property claims from inception to resolution, ensuring timely and accurate processing., • Stakeholder Engagement - Manage relationships with various stakeholders including brokers, managing agents, and other parties with differing needs and requirements., • Customer Service - Address complaints and support vulnerable customers with empathy and professionalism., • Communication - Confidently handle inbound and outbound telephone calls, providing clear and concise information., • Organization - Prioritize and manage your workload effectively in a fast-paced environment., • Documentation - Maintain accurate records and documentation for all claims handled., • Empathetic and patient, especially when dealing with vulnerable customers., • Proactive and able to work independently., • Strong problem-solving skills and attention to detail., • Adaptable and able to manage multiple tasks simultaneously. About You • Experience dealing with Property Claims., • Experience with Social Housing Claims is preferable., • Strong stakeholder and relationship management skills., • Ability to handle complaints and support vulnerable customers., • Excellent organizational skills and the ability to prioritize tasks., • Confidence in handling inbound and outbound telephone calls., • Ability to thrive in a fast-paced environment., • Good writing skills are essential., • Proficiency in Microsoft Office tools and claims handling systems #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A leading healthcare provider in Manchester is seeking a Patient Call Handler to join their team.

As a Call Handler / Emergency Call Dispatcher.

You will manage calls, book appointments, and ensure high-quality patient care.

Transferring calls or booking call‑backs with the relevant legal department. If you love talking to people, thrive in a busy call‑centre / reception / admin setting and want to build your future in a modern law firm, we’d love to hear from you. This is a permanent, hybrid role – split your w

A leading digital services provider in Manchester is seeking a Call Handler / Emergency Call Dispatcher to provide real-time guidance to autonomous vehicles in challenging driving scenarios.

A leading provider of outsourced digital services is looking for a Call Handler / Emergency Call Dispatcher in Manchester.

What you'll be doing: Emergency Call Handler / Incident Response Specialist Providing real-time guidance during complex and unusual incidents Supporting vehicles through restricted routes, obstructions and unexpected scenarios Monitoring behaviour and stepping in where safety could be compromised Ma

What you'll be doing: Emergency Call Handler / Incident Response Specialist Providing real-time guidance during complex and unusual incidents Supporting vehicles through restricted routes, obstructions and unexpected scenarios Monitoring behaviour and stepping in where safety could be compromised Ma

One of the UK's largest and foremost law firms is currently looking to recruit New Client Advisors for the contact centre at their Manchester office. As an experienced call handler you would play a key role as part of the medical negligence team, handling inbound enquiries to ensure work can be secured and the right information is gathered from the first conversation, delivering exemplary service in every interaction. Offering a salary circa £26,000 plus excellent benefits including pension scheme, childcare vouchers, and discounted gym membership, this is a fantastic opportunity to join one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2024. Full-time permanent role Monday to Friday 9-5, hybrid working. Manchester will be the base location and office attendance will be 5 days per week during induction, flexibility to be afforded in the future and will likely become 3 days in the office once up to speed. The Role As a New Client Advisor, you will be providing exceptional service to both internal and external prospective clients. This role is responsible for ensuring that accurate, quality, and relevant information is obtained from potential clients, ensuring effective risk decisions can be made by case handlers. Responsibilities will include… - Taking calls from prospective Medical Negligence clients, gathering key information in an empathetic manner - Systematically documenting gathered information for further use in the clients' process - Liaising with specialists and case handlers to aid decision-making on potential clients' claims - Taking responsibility for the client experience, ensuring the client is at the heart of all actions - Reviewing medical and personal documents provided by prospective clients to ensure relevance for decision-making The Candidate You will be passionate about customer service and helping others, articulate, have an excellent telephone manner, good IT skills as well as the ability to quickly adapt to new processes and procedures. Given the nature of the role, you should expect to have to be flexible in order to take responsibility for an exceptional client experience and must be able to display empathy and kindness at all times. The Package Salary circa £26,000 with the following benefits… - A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace - Flexible working options to make sure that you're fully supported to work the way that best suits you - Westfield health membership, offering discounted leisure and travel and refunds on medical services The Company The business you'll be working for is one of the largest law firms in the UK, operating out of 14 UK offices with over 2,500 members of staff. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace. Interested? If you think you're right for this New Client Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

RTA Litigated Recovery Handler / Litigation Executive UK - Hybrid working available (role dependent) An exciting opportunity has arisen for an experienced RTA Litigated Recovery Handler / Litigation Executive to join a well-established and growing organisation. This role involves managing a high-volume caseload of litigated recovery matters, delivering robust and high-quality claims handling with a strong commercial focus on maximising recoveries within agreed timescales. You will play a key part in supporting team performance and contributing to the overall success of the business. The Role You will take ownership of your own caseload, progressing matters efficiently while providing an excellent standard of service to clients and stakeholders. Key responsibilities include: Managing a high-volume caseload of litigated RTA recovery files in line with internal procedures and best practice Ensuring the case management system is fully updated and accurately maintained at all times Using all appropriate communication methods to progress cases proactively Providing professional, timely and practical advice to clients, with regular contact and expectation management Taking a commercial and pragmatic approach to negotiations and settlement Supporting the team to achieve and exceed targets (including recoveries and lifecycles) without compromising quality Liaising effectively with sources, experts, insurers and third parties Thriving in a target-driven environment Undertaking any other reasonable tasks required by the business Experience & Knowledge Previous experience in a customer-facing or stakeholder-focused role Experience managing your own caseload of RTA litigated recovery or ULR claims, or hands-on experience supporting such matters Knowledge of liability issues, including the Road Traffic Act and Article 75 Strong negotiation and communication skills Confident working with a case management system and MS Office Excellent organisation and attention to detail A strong commitment to delivering a high-quality service What's on Offer 25 days' annual leave plus bank holidays (or day in lieu) Hybrid working model (role dependent) 2 paid volunteering days per year Matched charity giving up to £250 Health cash plan (including dental, physio and optical) Digital wellbeing tools, fitness content and health assessments Discounts and cashback on shopping and travel Life assurance (4x salary) Pension scheme Funded professional and role-related training Wellbeing support network Regular funded social events Dress for your day policy If you're an experienced RTA recovery professional looking to take the next step in a supportive, high-performing environment, I'd love to hear from you. If interested please send an updated CV to or call Chris on (phone number removed)

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: £14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Call Handler (Housing and Repairs)Near Retford, North Nottinghamshire, Notts, UK£15.

Suitable roles: Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre Handler, Telecoms Operator, Internal Communications. DV Cleared Call Handler opportunity. Familiarity with Microsoft Teams and other video call systems to set up me

Night Shift Maintenance Call Handler. Night Shift Maintenance Call Handler. Night Shift Maintenance Call Handler.

We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. Handling inbound and outbound calls

Duties for the Weekend Maintenance Call Handler may include;. Weekend Maintenance Call Handler. Looking for a Maintenance Call Handler to work for a leading Facilities Maintenance company based in Stratford.

A well-respected medical practice in York is seeking a Call Handler for its Patient Central Team. The role involves providing excellent customer service to patients, handling calls efficiently, and performing administrative duties.

A healthcare coordination service in the North East of England is seeking a Clinical Administrator/Call Handler.

This role requires strong multitasking skills and the ability to remain calm under pressure while managing emergency and general calls.

As a Call Handler based in our Patient Central team, you are the voice of our Practice as you will be the first person many of our patients will come into contact with when booking their appointments. You should be comfortable (and enjoy) working in a call centre environment and we look for people w

As a Clinical Administrator/Call Handler you will be the first point of contact for patients, carers and referrers calling the hub. Clinical Administrator/Call Handler – Blue Eye Designs. The Care Coordination hub located at Clarendon, Windmill Way, NE31 1AT is recruiting multiple Clinical Adminis

Job DescriptionJob Title: Stock & Parts Handler / Sales Representative / SupervisorSalary: £32,000 per yearLocation: FelixstoweAbout the Role: Our client is looking for a proactive, commercially aware Stock & Parts Handler / Sales Representative / Supervisor to manage stock to the highest standards

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

However, we will at times also call you or send you a text message.

As a Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours.You can expect to make a b

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Wilt u deel uitmaken van Europa's toonaangevende premium gezondheids- en welzijnsgroep?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Wij zijn op zoek naar een gepassioneerde Reception Supervisor om ons team te versterken !.Als Reception Supervisor fungeer je als Du

You will play a key role in creating a safe, clean, nurturing home environment that supports children physically, emotionally, behaviourally, culturally, and educationally.

Specialist Support Worker - Secure Children’s Residential Care.Here at Young Crisis Hub, we support young people with complex mental health needs, trauma histories, and neurodevelopmental conditions who require high levels of structure, safety and specialist support.We are looking for highly compe

Are you ready to make a significant difference in the lives of children and families? We are seeking a committed Social Worker to join our Support & Protection Service in Stretford.Here, you'll be part of a dynamic team dedicated to safeguarding children and supporting families in a community-focuse

Mental Health Support Worker – Buckinghamshire.Buckinghamshire, England · Contract £20.We are recruiting on behalf of a specialist service in Buckinghamshire for experienced Mental Health Support Workers to join their bank of staff.This is a flexible, well-paid opportunity to support children an

Determine the purpose of calls and forward to the appropriate person/Department or interact with the caller on behalf of Taylor Wimpey. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Job SummaryTo operate the Taylor Wimpey Business Unit’s switc

Are you ready to make a significant difference in the lives of children and families? We are seeking a committed Social Worker to join our Support & Protection Service in Stretford.Here, you'll be part of a dynamic team dedicated to safeguarding children and supporting families in a community-focuse

Specialist Support Worker - Secure Children’s Residential Care.Here at Young Crisis Hub, we support young people with complex mental health needs, trauma histories, and neurodevelopmental conditions who require high levels of structure, safety and specialist support.We are looking for highly compe

We're looking for a Senior Account Handler to support the growth of a newly revived team, focused on mid-market commercial clients, particularly those in the contractor space. Commercial Account Handler, Senior Broker, Commercial Broker, Account Executive Support, Insurance Account Manager.

New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We're excited to be recruiting for a confident and driven New Business Account

REF: 270) Female Support Worker Llanidloes (Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9)Contract:PermanentLocation:LlanidloesHours per week:6 hours a week in term time 12 hours a week in school holidays.Working Pattern:To be arranged between client and clients family, and su

Monday to Friday 9:00am to 5:30pmWhat you will be doing:As a Senior PD Handler, you will play a pivotal role in helping to build a market lead. Job Title: Third Party Property Damage Senior Claims HandlerLocation: LiverpoolSalary: £28,646 to £32,702 Plus up to £2,500 performance related bonus per

The Rewards and Benefits on Offer;Full time and permanent position from day one!Monday Friday working hours offering a healthy work/life balance.Easily accessible officesFriendly and supportive working environmentCompetitive starting salary The Company you will be working for;MTrec Recruitment are

Job description:At Cavell Healthcare, we are committed to delivering the highest standard of care to individuals in their own homes.We provide a range of services designed to support people to live independently and maintain a high quality of life.We are currently looking for compassionate and dedic

Support Worker - Female DriverJoin Nurseplus as a Support Worker – Make a Difference Every DayAt Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a Support Worker, you'll be providing high-quality care across a range of settings within in

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.The RoleHelping residents to remain as active and independent as possibleSupport residents with p

Job Title: Senior Support Worker Location:Beccles About the Role: As a Senior Support Worker, you will support individuals with learning disabilities and complex needs in a peaceful, person-centred environment.Your role includes conducting supervisions, contributing to care planning, coaching suppor