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A highly regarded national broker are currently looking to add an experienced Commercial Account Handler to their established team in Manchester. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. This is a hybrid position with 2 days/week in the office. About the Role: • To deliver high quality and efficient service to clients., • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers., • Customers will range in size and shape, from smaller clients up to large corporate sized risks, • Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate., • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key Skills/Experience Required: • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge., • Good communication, decision making and problem-solving skills., • Excellent relationship building skills., • The ability to work under pressure and assimilate large quantities of information quickly, • Influencing and negotiation skills, • Commercial awareness, • An eagerness to progress with your ACII qualification would be supported, but is not essential Salary/Benefits Information: • Salary to £45,000, • Market leading benefits package, • Hybrid - 2 days/week in the office, • Excellent opportunity for career development and progression Contact: David Harries Reference: DH/72234 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Our client is opening a brand new centre of excellence in Manchester city centre and will be working in a sector that will be a game-changer and one to tell your friends/children and maybe grandchildren in years to come. Great company, people first culture, outstanding training and development and career progression on offer as this new method of transportation hits the UK and Europe - remember having to catch a Taxi before Uber this is the next level. Base salary at £35k + shift allowance and excellent benefits including private healthcare Looking for a Team Leader to manage a team of 8/10 Customer Services / Call Handler / Emergency Call Dispatcher who will provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real-time. Join our team today and experience first-hand our dedication to supporting People First. Our client prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. The benefits include: • Private Medical Insurance (PMI), • Dental Insurance, • Life Insurance, • Income Protection Insurance, • Pension Scheme + Pension Insurance Minimum Requirements: • Pass a background check, drug test, and physical., • Emergency Call handling or Customer Services experience or similar - minimum of 1 year experience Responsibilities: • Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation., • Decision Making: Collaborate with AVs to optimise driving paths, considering factors like lane closures and traffic conditions., • Safety Oversight: Monitor AV behaviour and intervene to prioritise safety and avoid potential hazards., • Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses., • Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges., • Continuous Learning: Contribute to the improvement of AV technology by analysing past performance and identifying opportunities for optimization., • Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Do you have what it takes to become an Emergency Response Specialist ? • De-escalation skills/experience, • Strong focus on safety and attention to detail, • Excellent problem-solving and decision-making skills, • Ability to work effectively in a fast-paced, ever-changing environment, • Strong customer service, de-escalation, communication and interpersonal skills, • Adaptability to new technologies and processes, • Ability to self-correct and learn from previous mistakes, • Maintain safety compliance certifications, • Ability to stay focused and seated for multiple hours at a time, • Ability to multitask in dynamic situations, • Schedule flexibility to support a 24*7 operation including holiday

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview We are seeking a dedicated and experienced Claims Handler to manage a caseload of Social Housing Property claims. The ideal candidate will have some experience dealing with Property Claims and preferably some experience with Social Housing Claims. This role requires strong stakeholder and relationship management skills, the ability to handle complaints and vulnerable customers, and excellent organizational and communication skills. How you'll make an impact Responsibilities: • Claims Management - Handle a caseload of Social Housing Property claims from inception to resolution, ensuring timely and accurate processing., • Stakeholder Engagement - Manage relationships with various stakeholders including brokers, managing agents, and other parties with differing needs and requirements., • Customer Service - Address complaints and support vulnerable customers with empathy and professionalism., • Communication - Confidently handle inbound and outbound telephone calls, providing clear and concise information., • Organization - Prioritize and manage your workload effectively in a fast-paced environment., • Documentation - Maintain accurate records and documentation for all claims handled., • Empathetic and patient, especially when dealing with vulnerable customers., • Proactive and able to work independently., • Strong problem-solving skills and attention to detail., • Adaptable and able to manage multiple tasks simultaneously. About You • Experience dealing with Property Claims., • Experience with Social Housing Claims is preferable., • Strong stakeholder and relationship management skills., • Ability to handle complaints and support vulnerable customers., • Excellent organizational skills and the ability to prioritize tasks., • Confidence in handling inbound and outbound telephone calls., • Ability to thrive in a fast-paced environment., • Good writing skills are essential., • Proficiency in Microsoft Office tools and claims handling systems #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Emergency Call Handler / Incident Response Specialist. Emergency Call Handler / Incident Response Specialist. What youll be doing: Emergency Call Handler / Incident Response Specialist.

What you'll be doing:Emergency Call Handler / Incident Response Specialist. Emergency Call Handler / Incident Response Specialist. Emergency Call Handler / Incident Response Specialist.

A need has arisen for a Claims Handler to join the BTE (Before The Event) Legal Expenses Claims Team. You will provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills. Alternatively, you might be an Insurance Claims Han

A leading provider of outsourced digital services is looking for a Call Handler / Emergency Call Dispatcher in Manchester.

As a Call Handler / Emergency Call Dispatcher.

A leading digital services provider in Manchester is seeking a Call Handler / Emergency Call Dispatcher to provide real-time guidance to autonomous vehicles in challenging driving scenarios.

Senior Maintenance Call Handler. Senior Maintenance Call Handler. Training and managing a small team of Maintenance Call Handlers.

A major police force in the UK is seeking dedicated individuals for critical roles as Contact Handlers or Dispatchers.

In this critical role, you will respond to emergency calls, manage risky situations, and provide support to the public in distress.

We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. Handling inbound and outbound calls

Candidates should have proven experience in repairs call handling and a strong understanding of repair prioritization. A leading property service provider in London is seeking a Repairs and Maintenance Adviser to manage high-volume inbound repair calls.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Experienced Household Claims Handler. Experienced Household Claims Handler.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Are you the right applicant for this opportunity Find out by reading through the role overview below.Flexible - full-time, part-time, evenings, weekends.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Third Party Motor Claims Handler.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Motor Claims Handler (FNOL & Accidental Damage).

Handle customer calls, spending around 75% of the day on the phone and managing approximately 4050 inbound and outbound calls daily.

Handle inbound calls and written enquiries from Dutch-speaking consumers regarding the product recall. As a Careline Advisor, you will play a vital role in supporting consumers in the Benelux region affected by a specialised nutrition product recall. Arrange sample returns and resolutions in line wi

Female Care Assistant - Driver with Own Vehicle.Tameside including Denton, Ashton Under Lyne, Hyde and Dukinfield.Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.This role is advertised for female care assistants only

Industrial Disease Associate Handler. IPS Group is working with a leading global professional services organisation who are seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team.

Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annum Hours: Monday - Friday, 8am - 5:30pm Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pa

Concierge / Receptionist Manchester City Centre Monday to Friday 08:00-17:00 Portfolio are proud to represent our client in their search for a new Concierge / Receptionist.Working in their corporate head quarters based in the city centre, you will be the first to greet visitors to the building an

An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Club operations, the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive.With a strong focus on discretion, efficiency, and elegance.Team meal whilst on shift prepared by our chefs.Team discount on Food & Drink, 7 da

Transferring calls to relevant departments or taking accurate messages. Answering incoming calls in a professional manner.

Location: Manchester City Centre.Salary Package: £26,208 per annum.We are recruiting for an exceptional Receptionist to join an impressive, serviced office operation in Manchester city centre.This is a varied and exciting role where you will act as the face of the business to members and private of

An independent insurance broker is seeking an experienced.You will manage a variety of claims across commercial and personal lines, including liability, property and motor.Assess and process claims, investigating and gathering evidence as needed.Liaise with clients, insurers, and third parties.Negot

Hours: 8am -8pm on a rolling rota of 3 shift on 3 shifts off.Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.By working with us you will receive some excellent rewards & benefits including:.Ac

This role would be ideal for someone looking to develop their experience in a reception and administration role.A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol.Volunteer Receptionists/A

Answer the telephone, take and relay messages and direct calls to the appropriate person.

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Holden Street, Ashton-under-Lyne, OL6 9JF.Full time- Permanent (Days and Nights avaliable.Are you a caring, compassiona

Working Hours: Monday: 08:30 - 16:30 Tuesday: 09:30 - 17:30 Wednesday: 09:30 - 17:30 Thursday: 08:30 - 16:30 Friday: 09:30 - 17:30 This is an excellent opportunity for someone with previous reception or administrative experience who is organised, friendly, and confident dealing with visitors a

The role will involve around 180calls per day and is a temp to perm position. Apply now or for more information call 01942 492198.

What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees a

As a Recovery Handler, you will play a critical role in recovering financial outlay following non fault claims, protecting our customers’ interests, and ensuring excess payments are returned promptly where applicable.

Experienced Household Claims Handler. Experienced Household Claims Handler.

Were looking for more brilliant people to join our Client Success Team, based at our state-of-the-art Stockport office.If you have great communication skills and enjoy connecting with people, were looking for you.Were passionate about client care, and creating better moving experiences for all, refl