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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: February 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Key Details: Class 2 (Category C) licence required Maximum of 6 delivery points per route Reliable and punctual with good customer service skills📞 Apply Today: Call (phone number removed) (Option 2) and ask for Andy, or apply online now! Blue Arrow is proud to be a Disability Confident Em

Position: Senior Funeral Director Location: Joseph Potts Funeral Directors, Belshill Job Type: Full-time, permanent - 38.33 Hours per week Salary: £33,000.00 per annum We are looking for a compassionate and committed Senior Funeral Director to join our team at Joseph Potts Funeral Directors in Belshill, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: • Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes • Oversee branch standards and ensure timely, high-quality care of the deceased • Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care. • Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's • Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination • Support the Cluster Manager in overseeing branch performance, audits, and compliance processes • Identify service gaps and recommend improvements to processes and training • Take responsibility for ensuring funeral plan banks are replenished • Ensure all team members are Funeral Plan Consultant (FPC) trained. Skills and Knowledge... • Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery. • Empathetic, service-oriented, and committed to excellent client outcomes • Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness. • Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations. • Confident working independently and thrives on delivering results. • Flexibility to work evenings, weekends and on-call. • Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry. What We Offer... • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. • Private Medical Cover: You'll have access to comprehensive Bupa private medical cover, because looking after you is part of how we care. • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. • Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

Join a diverse team dedicated to delivering sustainable services in the UK.

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