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Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

• OTE - £70,000 - £100,000+ in year 1, • 10+ pre-qualified appointments booked for you weekly, • Generous commission rates - uncapped earning potential Self-Employed Business Protection Adviser OTE - £70,000 - £100,000+ in year 1 ?? Specialising in Relevant Life Insurance & Executive Income Protection ?? UK-based | Remote/Hybrid/Office | 10+ Booked Appointments Per Week ?? Generous Commission Structure | High-Quality Leads Provided Are you a confident protection adviser ready to take control of your earnings and focus on high-value business clients? We’re looking for a Self-Employed Business Protection Adviser to join our growing team of professionals, specialising in Relevant Life Insurance and Executive Income Protection for directors and SMEs across the UK. ?? What’s on Offer • 10+ pre-qualified appointments booked for you weekly – no cold calling, • Generous commission rates – uncapped earning potential, • Remote/Hybrid/Office working options – manage your own time, your way, • Admin and compliance support so you can focus on advising, • Access to market-leading providers and a comprehensive panel, • Opportunity to build your own client base with recurring income ?? Your Role You’ll be speaking directly with business owners, directors, and key decision-makers, providing tailored advice on: • Relevant Life Insurance – a tax-efficient solution for director and employee life cover, • Executive Income Protection – protecting income for company directors and key staff, • Additional protection options based on client needs With a steady flow of warm leads and booked appointments, you’ll have the tools and support to hit the ground running and focus purely on giving great advice. ? What You’ll Bring • Experience in protection advice – ideally in the business protection market, • Understanding of Relevant Life Plans and Executive Income Protection, • A consultative, client-first approach, • Ability to work independently and manage your pipeline, • FCA-authorised (or able to become authorised) ? Why Join? This is a unique opportunity for advisers who want to work smarter, not harder. We take care of the lead generation, marketing, and admin – you focus on giving great advice and growing your income. Ready to elevate your protection career and earn what you’re really worth? How to Apply: Click APPLY NOW or feel free to call Kev on 0/7/8/8/4 4/6/2/6/9/5 for a confidential chat about this role and your career options. Please Note: We receive a high volume of applications, and we are only able to respond to applicants that match the required experience and qualifications for the role. Rayner Personnel, Financial Services Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.

Job Title: Customer Care Associate Location: Remote (with quarterly travel for team meetings) Brand: LRG Salary: Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business. Key Responsibilities: Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement Manage the Customer Care email inbox to allocate emails using the colour coding system Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met Promptly answer the Customer Care phone line in a professional and helpful manner Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints Investigate and collate data for Stage Two and Stage Three complaints Communicate directly with complainants to work towards swift and fair resolutions Draft high-quality written responses for Stage Two and Stage Three complaints Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints Support the monitoring and management of social media reviews and messages. Assist in the administration and management of _ to maintain the Group’s online presence. Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations. Keep up to date with industry legislation and regulatory changes. What are we looking for: Extensive knowledge of the lettings industry, supported by significant hands-on experience. Exceptional attention to detail and clear, professional communication skills. Propertymark Level 3 qualification (or currently working towards it/willing to complete). Strong reporting skills, with the ability to extract and present data effectively in Excel. Excellent administrative and letter-writing abilities. Confident problem-solver, capable of managing legal and procedural queries from branch staff. Collaborative team player with a proactive approach. Proficient in Microsoft Office applications. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive base salary and Commission structure Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Regional Sales Manager • Technical sales, • Award winning British manufacturer, • Supplied equipment across Europe, North America, Australia and Asia., • Established over 100 years ago, • Bespoke Packaging Machinery Food Industry, • Design, manufacture & assembly of machinery, • Depositors and filing machines selling into food manufacturing, • World Class training and Professional Development, • Up to £55,000 Basic salary (experience dependent), • Home Office, Company Car, Pension, Laptop, Mobile Phone, Credit Card and Bonus, on target earnings of £70,000+, • Midlands/South UK, • Home Based could live in Birmingham, Coventry, Leicester, Nottingham, Oxford, Swindon, Gloucester,Northampton, Peterborough, North London, • Mercury Hampton is working exclusively with this client. A long-established UK manufacturer of specialist filling machinery is seeking a Technical Sales Engineer to manage and grow a well-established territory across the midlands and theSouth of England. The company has been trading successfully for over 100 years, with a strong reputation for quality, reliability, and technical support across a range of sectors including food, chemical, industrial, and personal care. Due to an upcoming retirement, this is a great opportunity to join a stable business with a turnover of approx. £20m per year and take ownership of a diverse customer base, from artisan producers to major manufacturers. The Role • Covering the South of England (Midlands-based ideal), • Area turning over £700k and looking to increase to £1m, • 70% account management, 30% new business development, • Engage with decision-makers across production, operations, and technical teams, • Conduct site visits and live demonstrations to advise on tailored equipment solutions, • Represent a trusted UK manufacturer with a strong, loyal customer base, • Report on monthly sales activity and manage your own pipeline, • Supported by in-house technical and engineering specialists The Candidate • Background in technical sales of capital or industrial equipment, • Strong mechanical engineering aptitude or qualifications (apprenticeship or degree ideal), • Experience in packaging machinery, filling systems, or related equipment is a bonus, • Confident communicator with a consultative sales approach, • Strong territory management and client relationship skills, • Comfortable working independently from a home base, • Energetic, self-motivated, and commercially astute The Package • Basic Salary: Up to £55,000 (dependent on experience), • Commission: Uncapped, with realistic earnings of £70k, • Company Car, • Pension: Up to 5% employer contribution, • Laptop, Mobile Phone This is a fantastic opportunity to take over a warm, active region for a business that values long-term relationships and engineering integrity. If you are interested in this opportunity call Craig McDonald on 01925 937 311 or email your CV to craig.mcdonald@mercuryhampton.com

National Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

• OTE - £70,000 - £100,000+ in year 1, • 10+ pre-qualified appointments booked for you weekly, • Generous commission rates - uncapped earning potential Self-Employed Business Protection Adviser OTE - £70,000 - £100,000+ in year 1 ?? Specialising in Relevant Life Insurance & Executive Income Protection ?? UK-based | Remote/Hybrid/Office | 10+ Booked Appointments Per Week ?? Generous Commission Structure | High-Quality Leads Provided Are you a confident protection adviser ready to take control of your earnings and focus on high-value business clients? We’re looking for a Self-Employed Business Protection Adviser to join our growing team of professionals, specialising in Relevant Life Insurance and Executive Income Protection for directors and SMEs across the UK. ?? What’s on Offer • 10+ pre-qualified appointments booked for you weekly – no cold calling, • Generous commission rates – uncapped earning potential, • Remote/Hybrid/Office working options – manage your own time, your way, • Admin and compliance support so you can focus on advising, • Access to market-leading providers and a comprehensive panel, • Opportunity to build your own client base with recurring income ?? Your Role You’ll be speaking directly with business owners, directors, and key decision-makers, providing tailored advice on: • Relevant Life Insurance – a tax-efficient solution for director and employee life cover, • Executive Income Protection – protecting income for company directors and key staff, • Additional protection options based on client needs With a steady flow of warm leads and booked appointments, you’ll have the tools and support to hit the ground running and focus purely on giving great advice. ? What You’ll Bring • Experience in protection advice – ideally in the business protection market, • Understanding of Relevant Life Plans and Executive Income Protection, • A consultative, client-first approach, • Ability to work independently and manage your pipeline, • FCA-authorised (or able to become authorised) ?? Why Join? This is a unique opportunity for advisers who want to work smarter, not harder. We take care of the lead generation, marketing, and admin – you focus on giving great advice and growing your income. Ready to elevate your protection career and earn what you’re really worth? How to Apply: Click APPLY NOW or feel free to call Kev on 0/7/8/8/4 4/6/2/6/9/5 for a confidential chat about this role and your career options. Please Note: We receive a high volume of applications, and we are only able to respond to applicants that match the required experience and qualifications for the role. Rayner Personnel, Financial Services Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about About the Role: Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement. Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines. Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities. Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals. After a lead is qualified, schedule a pre-demo meeting with appropriate regional sales person. Occasionally attend virtual or in-person events (when safe and as able) as a ValGenesis representative. Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by sales team. Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable. Contribute to regular reporting as necessary. Participate in ongoing training to stay up to date with products and solutions. 2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role. Previous experience working in the Life Science industry desirable. Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives (ie: helping to digitize and streamline efforts). Comfort with a blended base-plus-commission salary and desire to hit targets. Excellent verbal and written communication skills Operate proactively and is a self-starter Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth ValGenesis provides a total reward compensation package. We are searching for talent that is driven to execute results to help us accomplish our goals, while remaining committed to customer success, collaborating cross-functionally, openly communicating, and operating with responsibility. ValGenesis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, national origin, religion, marital status, sexual orientation, ancestry, color, gender identity / expression, family / medical care leave, genetic information, medical condition, physical / mental disability, political affiliation, status as a protected veteran, status as a person with a disability, or other characteristics protected by laws or regulations. We’re on a MissionIn 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll JoinOur customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

National Account Manager - South East England (Covering areas such as Oxford, Reading, Southampton, Brighton, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South East of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Are you a seasoned Protection Advisor looking for your next career move on a Self-Employed basis? We are seeking a Protection Advisor to join our client's growing and successful team in the Southend area. This role offers excellent earning potential with referred leads from the Mortgage Team, and provides the opportunity to write 10-15 cases per month on a Self-Employed basis with a strong commission structure The successful Protection Advisor will be offered: • OTE - £80,000 - £110,000, • Commission structure ranging from 35-55%, • Full admin support and leads, • Hybrid working Protection Advisor requirements: • CeMAP or Equivalent qualifications, • Experience in a Protection adviser position, • CAS Status, • Able to build and forge strong relationships., • Strong communication skills., • Provide exceptional client service. Protection Advisor duties will include but will not be limited to: • Writing Protection Business, • Provide the highest level of customer care at all times, • Convert booked appointments into business, • Adhere to sales structure, advice quality and compliance guidance at all times, • Achieve sales targets each month

ABOUT THE ROLE As a Customer Relationship Manager at Barchester, you'll help us to build the reputation of our homes to ensure they're a success. It'll be your responsibility to support teams across care homes in our South Division to grow their occupancy with a focus on private occupancy. You'll do that by boosting their reputation for quality care within local communities and showcasing their best qualities to prospective residents and their families. Day-to-day, you could be strengthening the home's web presence, improving the enquiry management process or liaising with General Managers (GMs) to ensure a rapid response to pre-admission assessments. We'll also rely on you to develop strong sales and marketing teams in homes, helping them to tap into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement. As a Customer Relationship Manager, you'll help connect us with residents who need quality care and support, making a real difference to their lives. ABOUT YOU You'll have an impressive track record in sales and marketing, managing enquiries and general networking to join us as a Customer Relationship Manager. It's also important that you have experience in the delivery of multi-site marketing activities, as well as delivering against targets ideally but not essentially with experience in the care and health industry. As a self-motivated individual with a creative mindset, you'll be able to work as part of a multi-functional team. We're looking for someone who can be empathetic towards customers who are experiencing an emotional and challenging journey. That means you'll have excellent communication and interpersonal skills too. This role requires you to work from home with regular travel, so it's essential that you have a willingness to travel and full driving licence. REWARDS PACAKGE As well as a competitive salary, we can offer you impressive benefits, including a car allowance, uncapped commission scheme, mobile phone, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation that's renowned for its warm and supportive environment. If you'd like to use your organisational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

ABOUT THE ROLE As a Customer Relationship Manager at Barchester, you'll help us to build the reputation of our homes to ensure they're a success. It'll be your responsibility to support teams across 3-4 homes in our Central Division to grow their occupancy with a focus on private occupancy. You'll do that by boosting their reputation for quality care within local communities and showcasing their best qualities to prospective residents and their families. Day-to-day, you could be strengthening the home's web presence, improving the enquiry management process or liaising with General Managers (GMs) to ensure a rapid response to pre-admission assessments. We'll also rely on you to develop strong sales and marketing teams in homes, helping them to tap into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement. As a Customer Relationship Manager, you'll help connect us with residents who need quality care and support, making a real difference to their lives. ABOUT YOU You'll have an impressive track record in sales and marketing, managing enquiries and general networking to join us as a Customer Relationship Manager. It's also important that you have experience in the delivery of multi-site marketing activities, as well as delivering against targets ideally but not essentially with experience in the care and health industry. As a self-motivated individual with a creative mindset, you'll be able to work as part of a multi-functional team. We're looking for someone who can be empathetic towards customers who are experiencing an emotional and challenging journey. That means you'll have excellent communication and interpersonal skills too. This role requires you to work from home with regular travel, so it's essential that you have a willingness to travel and full driving licence. REWARDS PACAKGE As well as a competitive salary, we can offer you impressive benefits, including uncapped commission, a mobile phone, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation that's renowned for its warm and supportive environment. If you'd like to use your organisational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Fire & Security Project Commissioning Engineer - Scotland and UK Wide based Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Overtime, Travel Time circa £ 10,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Commissioning Engineer’s Technically engineer, install commission small and large projects across the Marlowe portfolio whilst controlling and planning the projects and commissioning works. Maintain close collaboration with key clients to ensure project milestones and deadlines are achieved, while upholding company standards for profitability, health and safety, and quality assurance. • Commission fire detection and alarm systems in full compliance with relevant industry standards and regulations., • Conduct comprehensive site surveys, installation quality checks, and performance testing to ensure system integrity and functionality., • Provide expert technical support and guidance to field engineers and project teams throughout all phases of delivery., • Ensure full compliance with health and safety legislation and site-specific requirements across all project activities., • Maintain detailed and accurate documentation of commissioning processes, producing clear reports for internal and client use., • Support the delivery of end-user and operational staff training on installed systems, ensuring effective handover and understanding., • Plan, coordinate, and manage labour and materials to meet project deadlines, budgets, and quality expectations., • Offer technical input and oversight on projects, ensuring adherence to specifications and client requirements., • Attend site and client meetings as necessary to support project progress, coordination, and issue resolution., • Provide line management and oversight of assigned engineers and subcontractors, including timesheet and leave management., • Monitor and manage project profitability, regularly reporting progress and financial performance to the Project Manager., • Oversee health and safety compliance across all sites, conducting regular audits and ensuring risk control measures are in place., • Perform hands-on installation and commissioning tasks for systems and minor works as needed., • Uphold Marlowe’s standards for quality, health, safety, and environmental (HSE) compliance across all areas of responsibility. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • A minimum of 3 years’ proven experience in the commissioning of security systems., • In-depth technical knowledge of leading industry systems including Galaxy, Gent, Notifier, and Kentec., • NVQ Level 3 in Electrical or Electronic Engineering (or equivalent qualification) is preferred., • Experience in delivering engineering projects across both single and multi-site locations., • Strong technical expertise, complemented by effective interpersonal and communication skills., • Solid understanding of major systems and large-scale project environments, with a focus on quality and compliance. Our Fire Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Basic Salary – Earn up to £38,000 per annum, with real potential to increase your take-home pay, • Generous Overtime & Travel Time – Boost your earnings by around £10,000 annually, • Generous Pension Scheme – With Royal London, helping you plan for a secure future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Paid Annual Leave – Including bank holidays, with extra days for long service (up to 25 days), • Referral Bonus Scheme – Earn up to £1,000 per successful referral, with no limit on how many you can make, • Well-being Support – Access to mental health and well-being resources whenever you need them, • Recognition & Rewards – Be part of a culture that values and celebrates your contributions, • Career Growth – Ongoing training, development, and genuine opportunities for career progression A Little More About Marlowe Fire & Security We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • Marlowe Fire & Security marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Morgan Fire Protection morganfire.co.uk, • Victory Fire morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Hadrian Technology marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Head of Adult Care Location: Burnley Salary: £55,000 - £65,000 Contract Type: Permanent About Us At The Calico Group, our purpose is clear: to make a real difference to peoples lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives. We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference join us to be part of something extraordinary. Syncora Care is part of the Calico Group. Heres what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone. The Opportunity This role provides senior operational leadership across the organisations regulated care services. The role holds responsibility for quality, compliance, performance and service development. The postholder will act as the organisations Nominated Individual with Care Quality Commission (CQC) and will be accountable for ensuring services are safe, compliant, high quality and financially sustainable. The role will also lead the mobilisation, registration and operational delivery of any new schemes. For further information about the role, please v...

Job Title: Registered Manager Reports to: Area Manager Location: Rochdale Hours: Full-time Introduction Complex Care Professionals Ltd is seeking a dynamic and dedicated Registered manager with a passion for delivering high quality care. It aims to recruit an inspirational leader who will bring energy, vision and strong management experience to this vital role. Supported by the Senior Management team for strategic guidance, the Registered Manager will oversee office and care staff in all day-to-day affairs and will help develop the longer-term ambitions of this thriving business. Job purpose Purpose of the role to oversee the day-to-day delivery of high-quality dignified homecare services promoting respect, equality and the independence of our clients. The Registered Manager is directly accountable to the Director and to the Care Quality Commission. You will be working closely with the Area Manager, and Strategy and Compliance Manager The Registered manager is to: • Lead Complex Care Professionals office and care staff in providing an exceptional quality of service to its clients, • Implement the formal business objectives developed in liaison with the Directors, • Play a key role in contributing to Complex Care professionals operational and strategic plans Key tasks and responsibilities • Day to day care management, • Quality control, • Administration, • Line manager responsibilities, • Represent Complex Care Professionals in the public arena, • Meet all regulatory requirements, • Assist in developing the business Day to day care management • Provide leadership and direction to staff, in order that they deliver a quality care service that both supports clients and ensures carers are well managed and controlled., • Maintain and improve Complex Care Professionals internal operations so that processes and systems are clear, positive and efficiently carried out., • Ensure that staff rota is fully maintained to ensure continuous service delivery., • Oversee and participate in the provision of on call services to staff and clients., • Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation. Leading and managing staff • Interview prospective care worker candidates and coordinate inductions for new staff, • Manage and coordinate training for all staff in collaboration with senior management, • Manage staffing levels to ensure sufficient numbers of suitably qualified staff, • Effectively manage your staff providing information, guidance and on-going supervision, • Implement the Company policies in relation to absence, disciplinary and grievance matters, • Ensure all emergency on-call issues are dealt with effectively including covering visits either directly or indirectly when care workers are sick or unexpectedly absent at short notice, • Take an equal share of the on-call responsibilities during evenings and weekends (for additional payment Quality control • Continually evaluate the quality of service provided in the office and in the homes of clients.In doing so, enhance the systems used to gauge this quality, developing key performance indicators that in turn will support Complex Care Professionals business objectives., • Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve.Utilise these results to highlight successful outcomes and influence policy decisions. Administration • Ensure efficient recording and reporting arrangements are in place to enable the effective management of all aspects of the business., • Provide financial oversight of daily expenses and ensuring projects are within agreed budgets., • Verify the care information that determines client invoices and staff payroll is accurate and timely., • Provide a system of checks to minimise the possibility of financial abuse for those clients most at risk. Line management and responsibilities • Identify and develop staff roles and responsibilities within the team structures to underpin the operational development., • Encourage individuals and teams to find their own solutions and to take responsibility for their work., • Form a cohesive unit with shared values and direction., • Assess the office staff through a formal appraisal system at 6-monthly intervals. Guide their personal and professional development, organise team and office-wide training where appropriate and be responsible for staff discipline, • Maintain knowledge and practice of all statutory procedures. Represent Complex Care Professionals in the public arena • Represent the company as required by attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered by Complex Care Professionals., • Establish effective relationships with key external stakeholders, including relevant professional bodies and the statutory regulators, • Be the professional focus for Complex Care Professionals services, in particular as regards client enquiries and visitors to the office including care workers., • Uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company., • Ensure Complex Care Professionals remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. Meet all regulatory requirements • Apply to the CQC for approval as Complex Care Professionals Official Registered Manager taking responsibility for the regulatory tasks this entails, including such matters as the protection of vulnerable adults, risk assessments and the reporting of incidents., • If not already held, undertake the required qualification to act as Registered Manager within an agreed timeframe., • Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care, • Ensure compliance with the CQC regulations Develop the business • Act as the focal point to gather relevant information and trends from all areas of the business, starting with clients and carers and including external sources and previous experience., • Play a key role through regular communication in developing and maintaining a current business plan, in conjunction with the Directors., • Take responsibility for the delivery of the agreed business objectives., • Ensure that the business plan and its objectives are understood, delivered and monitored the by relevant team personnel., • Participate in the growth and development of the business. Work with the senior management team to achieve sales targets and deliver within budge Person specification Skills, knowledge, experience and personal qualities required Skills: You need to be... • Energetic, enthusiastic and highly motivated, • Able to work effectively under pressure while managing a wide-ranging workload, • Able to organise, enthuse and lead staff effectively, • A great communicator with excellent presentation skillsAble to develop new business and manage budgets, • Someone with entrepreneurial attributes and good business awareness, • Someone with good general IT skills Knowledge: You need to have... • A recognised management qualification (ie NVQ5 and/or a relevant social work/nursing qualification)* or work towards in relevant set time frame, • Be aware and have relevant knowledge of the national policy agenda relating to community care and the regulation of care services Experience: You need to have... • Management experience, • Successful experience of assessing and developing staff, • Experience of working with care planning and rotas, • Experience of managing a customer orientated service, • Experience of managing budgets and financial information, • A full and valid driving licence and access to a vehicle is desirable Personal: You need to be... • A people person, with leadership qualities, • Able to motivate and utilise the strengths of others, • A creative thinker with a positive approach who is responsive to change, • A highly motivated self-starter, • A task-orientated achiever able to retain a sense of perspective, • influential and persuasive *Candidates who have not yet achieved these qualifications may still be considered, depending on their experience. 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