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Bartender – Gaia London About Gaia Located in the heart of London, Gaia offers an elevated dining experience inspired by the vibrant flavours and relaxed elegance of the Mediterranean. Our stunning restaurant and bar are known for exquisite cuisine, a curated beverage program, and warm, attentive service. We’re now looking for an experienced Bartender to join our dynamic bar team and bring our drinks offering to life with flair, precision, and personality. The Role As a Gaia Bartender, you will be at the heart of our guest experience, crafting beautiful drinks while delivering exceptional service in both our bar and lounge areas. From classic cocktails to creative seasonal serves, you’ll embody Gaia’s commitment to quality and attention to detail, ensuring every guest enjoys a memorable visit. You’ll work closely with the Head Bartender and Bar Manager, supported by a Barback, to maintain high standards of preparation, presentation, and cleanliness, while contributing ideas to our evolving beverage menu. What You’ll Do · Prepare and serve drinks to Gaia’s exacting standards, ensuring exceptional quality and presentation · Engage with guests, offering knowledgeable recommendations tailored to their preferences · Maintain a clean, organised, and fully stocked bar at all times · Assist in creating seasonal cocktails and innovative beverage experiences · Ensure all health, safety, and hygiene procedures are followed · Handle transactions accurately and responsibly · Support in stock rotation, inventory checks, and mise en place before and after service What We’re Looking For · Previous bartending experience in a high-end or luxury venue · Strong cocktail-making skills and beverage knowledge · Passion for hospitality and delivering an unforgettable guest experience · Excellent communication and interpersonal skills · Ability to work efficiently under pressure while maintaining composure · A collaborative attitude with a willingness to learn and grow What We Offer · Competitive salary and service charge · Training and career development opportunities within Fundamental Hospitality · Staff meals and uniform provided · A vibrant, stylish working environment with a passionate, professional team If you have the skill, creativity, and personality to shine behind our bar, we’d love to hear from you. Apply now and bring your talent to Gaia London.
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
Welcome to Shanghai Me London, a glamorous dining destination bringing the elegance and excitement of 1930s Shanghai to the heart of Mayfair. As part of the renowned Fundamental Hospitality group, we are passionate about delivering unforgettable experiences through exquisite cuisine, exceptional service, and stylish ambiance. The Role We are looking for an experienced and charismatic Cocktail Waiter/Waitress to join our team. This role is perfect for someone who thrives in a fast-paced luxury environment, takes pride in delivering top-tier service, and understands the nuances of guest satisfaction. Key Responsibilities Deliver an outstanding, personalised service to each guest. Prepare and maintain your section, ensuring it is immaculate and guest-ready at all times. Possess and demonstrate extensive knowledge of Shanghai Me’s concept, menu, and brand standards. Engage with guests professionally, taking orders with attention to detail including dietary requirements. Ensure seamless communication with runners, the bar team, and management. Maintain a clean, well-stocked waiter station and ensure equipment is polished and ready. Accurately manage orders and payments using the POS system. Support management with guest feedback and service improvements. What We’re Looking For Previous experience in high-end or luxury hospitality is essential. A confident and engaging personality with excellent communication skills. Strong attention to detail and a commitment to delivering the highest standards. A proactive, hands-on approach and a genuine passion for hospitality. Flexible availability including evenings and weekends. Why Join Us? Work in one of London’s most exciting hospitality venues. Be part of a fast-growing, international group with excellent career progression opportunities. Enjoy a competitive salary and generous service charge. Staff meals, training programmes, and wellness initiatives. A supportive, stylish, and multicultural team environment.
Experienced full time waiter/ess - Fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates only at the moment. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: • £13 ( inc Tronc), • Plus Tronc bonus ( point system), • Credit card and cash tips Requirements: • Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants, • Availability to work full time as per weekly Rota. Please note we are not able to offer fixed days or shifts off., • Strong organizational skills to manage a large section, • Confident in sales and upselling techniques, • Excellent teamwork and communication skills, • Fast and energetic work ethic Benefits: • Monthly payment with early access via Wagestream App, • 28 days holiday/year (including bank holidays), increasing with length of service, • 50% Staff discount when dining at the restaurant with friends or family , plus 20% family discount, • SAGE retail & wellbeing discount, • Free staff meal and drinks on duty, • Pension scheme, • Recommend a friend scheme with £500 bonus, • Be a part of the vibrant Borough Market’s spirit, • Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
Commis Waiter/Waitress – La Maison Ani, London Join the team at one of London’s most elegant French dining destinations. We are looking for an enthusiastic Commis Waiter or Waitress to join our team at La Maison Ani, part of Fundamental Hospitality. This is a fantastic opportunity for someone with a passion for hospitality and a commitment to delivering exceptional service. What you’ll do As a Commis Waiter or Waitress, you will play a key role in ensuring smooth service and maintaining our high standards. Your responsibilities will include: · Polishing and preparing cutlery, plates, and glasses. · Refilling restaurant stations with clean, polished serviceware. · Supporting the floor team with set-up and service duties. · Maintaining cleanliness across service areas, including pot wash and linen bins. · Sweeping and keeping the floor and terrace immaculate before and during service. · Assisting with end-of-service duties, ensuring everything is cleaned, organised, and ready for the next shift. What we’re looking for · A positive, can-do attitude with a genuine passion for hospitality. · Strong attention to detail and pride in presentation. · Ability to work well under pressure in a busy, fast-paced environment. · Team player with excellent communication skills. · Previous experience in a similar role is desirable but not essential; we’ll provide training. Why join us? · Work in a stylish, high-end French restaurant. · Be part of a supportive and professional team. · Opportunities for career progression within Fundamental Hospitality’s award-winning portfolio. · Competitive salary and staff benefits. If you’re eager to learn, love working in a team, and want to be part of an exceptional dining experience, we’d love to hear from you.
Hello waiters/waitresses, we are looking for a positive and smiley, highly experienced waiter/waitress in a lovely location where our customers are lovely! We are a little but beautiful and busy gem in the heart of crouch end. You will have to greet and serve customers. You must be able to perform well in fast-paced environment. You should also be a team player and be able to effectively communicate. The right candidate will have excellent communication with the team, there’s a family feeling here and we pride ourselves for excellent service & fresh food. If this sounds like you, feel free to get in touch! Past experience in the same role required. Part-time or full-time needed.
Independent, community-focused speciality café in Vauxhall. We’re hiring both full-time and part-time baristas to help us raise the bar—on taste, speed and hospitality experience. Daytime only (Mon–Fri 7:30–16:00; Sat 9:00–15:00). Grow with a founder-led team where your ideas actually shape the menu, service and standards. Here, you’re not just making coffee—you’re a host, an educator, a culture-builder. Your service turns first-timers into friends and regulars, and your standards shape what local coffee means. You’ll help build a local landmark, set the mood each morning, and turn our guests into neighbours. Why You’ll Like It Here Daytime only: finish by 4 pm on weekdays, 3 pm Saturdays. Great kit: La Marzocco Linea PB + Mahlkönig E65S grinders; tidy, efficient bar. Centrally located: easy commute (Vauxhall, Westminster, Waterloo stations are all accessible, cycle-friendly) Training that sticks: structured onboarding + external workshop access (latte art/espresso development/SCA pathway). Benefits that matter: free lunch each shift, unlimited shift drinks, 30% staff discount. Fair & fast hiring: paid trial; feedback within 48–72 hours. Real progression: skill-matrix with pay bumps tied to milestones. Our Values & Team Culture We believe in kindness, creativity, hustle and integrity. Take pride in crafted, memorable service – know your regulars, greet everyone, leave a positive touch point with every cup. We celebrate individuality, welcome diverse perspectives, and want every barista to feel at home and empowered to grow. Hours, Pay & Benefits Pay: £13.00–£15.00 p/h (experience-based) + tips, paid breaks. Full-Time: 35–40 h/week (Saturday rotation expected). Part-Time: 16–24 h/week (Saturday rotation expected). Perks: free lunch; unlimited shift drinks; 30% staff discount; paid sick days (after probation); paid trial. Training: onboarding + external course access via SCA-accredited training partners (latte art/espresso development/sensory skills). Progression: probation review at 6–8 weeks, then pay bumps on skill sign-off and path to keyholder/full-time. Key Responsibilities Dial in and keep espresso quality consistent all day. Steam milk to high standards and pour repeatable latte art (heart, rosetta, tulip). Rotate across shots, milk and serve roles to keep pace and hospitality sharp. Care for machines, grinders, FOH and prep areas; end-of-day cleaning and backflush. Upsell bakes and food; operate POS/cash; deliver friendly, fast FOH service. Support safe food handling, allergen and hygiene standards. Communicate, support and bring your ideas and energy to every shift. What You’ll Bring 12+ months specialty barista experience (or equivalent speed/coachability). Confident dial-in, milk texturing and repeatable latte art. Composure, pace and tidy habits; strong team and guest communication. Right to work in the UK; punctuality and reliability. Bonus: Level 2 food safety/first aid (or willingness to certify). If you’re passionate, flexible, always learning, and take pride in your craft, you’ll thrive here. How To Apply If coffee excites you and our story fits, send us your CV and a short letter that shows your spirit and craft. We read every application—and if you’re what we seek, we’ll make you feel welcome from day one. In your cover letter, please answer: • Your speciality coffee experience (equipment, dial-in, latte art), • Your favourite coffee technique and why, • What makes a great coffee shop team to you? Selection Process 30-minute video/phone interview 2-hour paid trial shift at the café Offer made within 72 hours after trial Equal Opportunities We welcome applicants from all backgrounds, and are committed to an inclusive and fair recruitment process.
About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.
Coffee Circus is an independent coffee shop based in Crouch End which aims to serve the best coffee, smile and customer service in town. We're known for the best coffee in Crouch End! We are looking for a full-time Barista with plenty of experience and passion about coffee to join our team for a long term position. You must: Smile & Be well presented. Work well under pressure & Keep organised. Able to use own initiative and Must know: Latte Art, espresso dial in Passionate about Coffee V60/Aeropress knowledge is a bonus (Training can be given if not) Be fluent in English. Be reliable & on time. We offer: Competitive Salary Full training Approx 40/45 hours per week. No evenings Daily cash tips Use of the following equipment: Grinders: Malhkonig E80s GBW, Malhkonig E65 GBW, Ditting KR1203 Espresso machine: La Marzocco Linea PB Pay is based on experience. Apply with a strong covering letter, picture and a copy of your CV Please note references will be required and applicants will be required to demonstrate their coffee skills during interview/trial. Due to the high volume of applicants we can only respond to those who have been successful for interview. Please do not apply if you do not have coffee experience and live more than 30mins away.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Job Overview We are seeking a passionate and dedicated Barista to join our team. As a Barista, you will be responsible for creating a welcoming atmosphere for our customers while preparing high-quality beverages and food items. Your role will involve not only crafting delicious drinks but also ensuring that our café runs smoothly and efficiently. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the café area, including equipment and utensils. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations. Handle cash transactions accurately and efficiently. Monitor inventory levels of supplies and communicate needs to management. Ensure compliance with health and safety regulations within the café environment. Skills Strong time management skills to handle busy periods effectively. Basic maths skills for processing transactions and managing cash flow. Knowledge of food preparation techniques and food safety practices is essential. Excellent communication skills to interact positively with customers and team members. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. If you are enthusiastic about coffee culture and enjoy providing excellent customer service, we would love to hear from you! Job Types: Full-time, Part-time Benefits: Discounted or free food Work Location: In person Reference ID: Merro cafe
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
Sommelier Full time contract 35-48 hours per week About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role As Sommelier you will report and closely work with the Assistant Head Sommelier and support all aspects of wine service. The role presents the opportunity to develop international wine knowledge, especially French wine, and master the art of fine wine service. The Sommelier works closely with the in-house team of Sommeliers in implementing the delivery of the finest details of wine service, such as appropriate glassware standards and wine service equipment. Skills and Experience requirements As Sommelier you will be expected to have good wine knowledge and be in possession of level 2 WSET, as well as working experience in a high-end restaurant of at least 2 years. The ideal candidate will be presentable, focused, efficient and with the ambition and long-term commitment to develop into a more Senior role in a renowned establishment. Salary and Company Benefits • Competitive Salary, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, including wine tasting and trips, • 30% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
FIXED TERM (2 Months) FULL TIME / PART TIME........... Let Us Take You Somewhere… We are looking for a talented Waiter/Waitress to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is passionate, dedicated, and committed to delivering the exceptional guest experience that we are known for. We are looking for individuals who bring energy, personality, and a strong work ethic while maintaining the highest service standards. Life at Somewhere Café Somewhere Café is full of energy, passion, and a sense of adventure. We create an environment where both our guests and team feel inspired. We work hard to deliver outstanding service and expect the same commitment from every team member. We believe in investing in our people—through world-class training, career development, and a culture where every voice is valued. No matter your role or level, you have the opportunity to shape your career with us. All you need is the right attitude and a willingness to learn—everything else, we can teach. What We’re Looking For • A passion for delivering an exceptional guest experience and a genuine enthusiasm for hospitality., • Previous experience in a high-end, high-volume restaurant., • Ability to multitask and work efficiently in a fast-paced environment., • Strong communication skills and a warm, professional approach., • A natural team player who thrives in a collaborative setting., • Keen interest in Mediterranean cuisine and global dining trends (preferred but not required). What We Offer At Somewhere Café, we take pride in delivering the best experience for our guests, and we know that we can’t do it without an incredible team. We work hard together, and we believe in rewarding that dedication. Some of the benefits you’ll enjoy include: • World-class in-house training – We equip you with the tools to be the best., • Career growth opportunities – Within an internationally recognised brand., • Long-service awards – We value and celebrate your dedication., • Exciting in-house incentives – Performance-based rewards., • Opportunities to grow within our global restaurant group., • Family meals on shift – To keep you fuelled throughout the day., • Staff discounts – Harrods & Across our restaurant group. Join our team and become part of the Somewhere Café experience at Harrods, London. Apply today and start your journey with us.
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻
We’re looking for a friendly and experienced waiter or waitress to join our team at our cozy, family-run Italian restaurant. If you’re passionate about food, love working with people, and want to be part of a warm and supportive environment, we’d love to hear from you!
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage