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  • Retail Security Officer
    Retail Security Officer
    4 hours ago
    Full-time
    London

    Job Title: Luxury Retail Security Officer (static position) Location: Central London Pay Rate: Various (Details to be provided) Mon-sat full time (Initially various stores then assigned to single site) Role Summary: The position requires officers to have exceptional customer service & presentation. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a luxury or high value retail environment as advantageous., • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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  • Security Installation Technician
    Security Installation Technician
    2 months ago
    Full-time
    London

    In this hands-on role, you will be primarily responsible for the installation, testing, and proactive maintenance of both CCTV and access control systems. You will work closely with project managers and fellow engineers to ensure all assignments are completed efficiently, on time, and uphold our high standards of quality and compliance. Key Responsibilities • Installation & Configuration: Install, configure, and thoroughly test new CCTV (IP and analogue) and access control systems., • Quality Assurance: Ensure all installed systems meet specific client requirements and comply with all relevant industry and regulatory standards., • Maintenance & Support: Conduct routine system maintenance, fault finding, and advanced troubleshooting on existing installations., • Documentation: Prepare and maintain detailed, accurate documentation and reports for all installation and maintenance activities., • Client Management: Liaise professionally and effectively with clients on-site to understand requirements, provide updates, and ensure customer satisfaction., • Team Collaboration: Work collaboratively with colleagues to ensure seamless project handovers and operational continuity. Skills and Experience Required • Proven Experience: Demonstrated professional background in the installation and maintenance of modern CCTV and access control systems., • Technical Knowledge: Strong working knowledge of current security system technology, networking, and components., • Safety & Compliance: Excellent understanding of UK health and safety regulations relevant to site work. (Possession of a CCNSG Passport is a distinct advantage, but training will be supported for the right candidate)., • Professional Conduct: Ability to manage time effectively, meet strict project deadlines, and work independently with minimal supervision., • Interpersonal Skills: Exceptional communication and interpersonal abilities for both teamwork and client interaction., • Mobility: A valid driving license is essential for this field-based role.

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