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About Mettis We design, manufacture and assemble precision forged and machined components at our fully integrated facility in the heart of the UK. Our vision is not only to be the best at what we do but to continually set new standards in the industry by investing and innovating. That’s why we have been pioneers in our industry for over seventy years. We are forging the future today. About the Role The Quality Assurance Manager leads and manages the Quality Assurance (QA) function, ensuring external and internal requirements are translated into robust and effective processes within the Mettis Quality Management System and material control framework. The role provides direct leadership of the QA team, driving compliance, ownership of customer escape management, concessions, engineering change control, and First Article Inspection Report (FAIR) generation. You will ensure the sustainability of corrective actions, improve quality performance across the business, and champion consistent, compliant, and customer-focused quality assurance practices. All applicants must have the legal Right to Work in the UK. Successful candidates will undergo Drugs & Alcohol screening at the start of their Mettis employment and may also be subject to random testing throughout their employment. As a condition of employment, successful candidates are required to fulfil a DBS clearance before commencing this role, to satisfy ITAR (International Traffic in Arms Regulations) compliance. Responsibilities Core Responsibilities • Lead, manage, and develop the QA Engineers, setting objectives and monitoring performance, • Own the 8D process for customer escapes, ensuring robust root cause analysis and sustainable corrective actions, • Manage MRB activities, ensuring timely, compliant disposition of nonconforming material, • Oversee quarantine and concession processes, balancing customer requirements with operational needs, • Manage engineering change control, assessing and mitigating quality risks, • Ensure FAIRs are generated, reviewed, and submitted in accordance with AS9102 and customer requirements, • Provide clear feedback to all areas of the business on audit outcomes, customer escapes, and concession performance, • Promote improvements to the Quality Management System, processes, and facilities to enhance customer service and compliance, • Develop competency frameworks and provide training for QA Engineers, special process engineers, and auditors, • Act as internal approval authority for methods of manufacture, inspection stamp holders, and internal auditors, • Drive continuous improvement initiatives to reduce escapes, concessions, and repeat issues Processes Used • Internal and external product and process audits, • Quality data analysis and reporting, • Customer escape management and 8D problem solving, • Material Review Board (MRB) processes, • Quarantine and concession management, • Engineering change control and approvals, • FAIR generation and frequency planning, • Review of international and customer quality/specification requirements, • Quality Management Reviews Qualifications • Engineering degree, or relevant experience, • In-depth knowledge of aerospace quality requirements including AS9100, AS9102, and Nadcap, • Background in production techniques and manufacturing engineering, • Experience leading quality assurance teams in a high‑compliance environment, • Deep understanding of MRB, concessions, engineering change, FAIRs, and customer escapes, • Materials engineering and product knowledge relevant to aerospace, • High competence in root cause analysis and quality tools (8D, FMEA, SPC), • IT skills and experience with quality systems software, • Project planning and management experience Required Skills Technical & Professional Competencies • Health & safety awareness, • Aerospace sector quality requirements, • Production and manufacturing engineering techniques, • Problem solving and structured root cause analysis, • Lean tool deployment and continuous improvement, • Data analysis and reporting, • Quality systems auditing, • Training and competency development, • Strategy deployment and KPI management, • Performance management using SMART objectives, • KPI setting, monitoring, and performance improvement, • Coaching, mentoring, and team development, • Excellent communication at all business levels, • Effective decision-making and prioritisation, • Change management and risk-based thinking, • Relationship management and team building, • Action orientation and accountability, • Facilitation and conflict resolution, • Visual management and process confirmation Job Type: Full-time, Permanent Location: Redditch, Worcestershire This job description is not exhaustive and may be reviewed periodically in agreement with the job holder. The postholder must comply with all policies and procedures issued by or on behalf of Mettis Aerospace. Equal Opportunity Statement Mettis Aerospace is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued and supported.

About Mettis We design, manufacture and assemble precision forged and machined components at our fully integrated facility in the heart of the UK. Our vision is not only to be the best at what we do but to continually set new standards in the industry by investing and innovating. That’s why we have been pioneers in our industry for over seventy years. We are forging the future today. About the Role The Senior Laboratory Technician will operate within the Laboratory team, primarily supporting the Mechanical Testing (Test House) area while also contributing to wider quality-related activities. This role is crucial in ensuring that all testing activities are completed safely, accurately, and in full compliance with technical procedures, NADCAP/ISO 17025 requirements, and internal customer expectations. The post-holder will take ownership of Mechanical Testing operations, liaising closely with Metallurgists, Technicians, and the Laboratory Manager to coordinate workload, align priorities, and ensure that all testing is delivered to the highest standards. This is a hands-on, methodical role requiring strong organisational skills, excellent attention to detail, and the ability to work both independently and collaboratively to meet tight deadlines. All applicants must currently hold the legal Right to Work in the UK and be able to provide a 5 year UK history of living in the UK with a gap of no more than 28 days. Successful candidates will undergo a Drugs & Alcohol screening at the start of their Mettis employment and can be subject to random testing throughout their employment. As a condition of employment, successful candidates are required to fulfil a DBS clearance before commencing this role, to satisfy ITAR (International Traffic in Arms Regulations) compliance. Responsibilities Core Responsibilities • Take full responsibility for the Mechanical Testing area, ensuring all incoming work is logged, coordinated, and completed efficiently., • Conduct and support mechanical testing activities in line with business priorities and technical requirements., • Collaborate with Metallurgists and the Laboratory Manager to align on work orders, deadlines and critical priorities., • Maintain high-quality documentation, test records, and reporting in accordance with Met Lab procedures., • Follow all technical procedures with precision, ensuring methodical and compliant testing., • Support regular quality functions, including special process audits., • Assist with Round Robin and Proficiency Testing Programmes (PTP)., • Perform routine Test House duties such as LIMS data entry, stock control, and preventative maintenance checks., • Provide support to the HSE department where required., • Comply with all EHS and legislative requirements., • Follow PPE and safety policies at all times., • Promote safe working practices within the laboratory environment., • Uphold the highest standard of testing quality and accuracy., • Complete all tasks right first time, following procedures and technical standards., • Ensure all testing tasks are completed within required timeframes., • Identify opportunities for cost savings without compromising quality or service., • Maintain professional standards of communication with internal and external customers., • Work collaboratively with colleagues across Quality, Engineering, and Operations., • Act as an ambassador for the Mettis Group., • Role model the company’s Vision, Mission and Values in all activities. Qualifications Essential / Desirable • Experience in mechanical testing (advantageous but not essential—training can be provided)., • Experience working in a NADCAP or ISO 17025 accredited laboratory (desirable)., • Understanding of calibration processes for laboratory equipment., • Knowledge of Uncertainty of Measurement budgets (advantageous)., • Strong accuracy and attention to detail., • Able to use Microsoft Office applications proficiently. Required Skills • Excellent communication skills and ability to collaborate across departments., • A methodical, procedural approach to work., • Ability to work unsupervised and manage own workload after training., • Capable of working to tight deadlines with minimal supervision., • High level of organisation, ownership and responsibility., • Flexibility to provide reasonable overtime when required., • Problem-solving and analytical capability., • Planning and basic project management skills., • Understanding of lean tools and continuous improvement practices., • Good facilitation, coaching and relationship-management skills., • Ability to prioritise and make decisions., • Awareness of change management principles., • Competent IT skills and document control capability. Job Type: Full-time, Permanent Location: Redditch, Worcestershire Benefits • Pension: 3% Employer & 5% Employee contribution, • Employee benefits, rewards, and wellbeing platform (Perkbox), • Free on-site parking, • Cycle to work scheme, • Bereavement leave, • Company events, • Employee referral programme Equal Opportunity Statement Mettis Aerospace is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued and supported.

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