Trabajos customer service manager en BromsgroveCrear alertas

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Bromsgrove is an Ofsted-rated Outstanding nursery with a capacity of 86. Our team is dedicated to offering a variety of enriching activities and experiences to support every child’s growth and development. We have excellent relationships with local schools and work closely with external professionals such as Speech and Language Therapists and Physiotherapists to provide tailored support for children. Conveniently located next to Bromsgrove train station, we offer excellent transport links and ample staff parking. We also provide a variety of contract options to suit flexible working needs. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities • Support the Centre Director in overseeing the daily operations and maintaining educational standards., • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children., • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards., • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team., • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families., • Assist with administrative tasks, including scheduling, payroll, and recruitment., • Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team? The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them. “Care experienced” means adults who have, at some stage, had foster care or residential care experience. Job Purpose Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible. You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments. You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed. Finance Responsibilities may include (but are not limited to): · Checking, coding and posting invoices · Making payments via online banking. · Processing financial support requests to charity beneficiaries · Processing monthly credit card statements. · Processing staff expenses · Setting up of new customer and supplier accounts, and maintaining existing account details · Reconciliation of supplier statements · Liaising with suppliers and being the first point of contact for all relevant enquiries · Raising sales invoices as and when required. · Chasing customers for outstanding invoices and working to resolve queries as and when they arise. · Monthly bank reconciliations · Updating crisis and grant analysis schedules. Technical competencies required and demonstrable in your application: · Sage knowledge would be advantageous for this role · Bookkeeping · Advanced excel skills and working knowledge of other Microsoft applications · Experience working in a financial environment and able to demonstrate an understanding of accounting issues · Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence · A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges. · Excellent communication and organisational skills and be able to manage your workload independently. · A positive team player with ‘glass half full’ approach · Highly numerate with a high degree of accuracy · Strong attention to detail · Strong interpersonal skills, particularly in developing relationships with internal customers · Prepared to take ownership of tasks and outputs. In addition, you will: · Work in line with the Charity’s Vision and Values. · Work to deadlines and respond in a flexible way to changing demands. · Maintain strict confidentiality in relation to the work undertaken. · Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required. · To be aware of and adhere to policies and procedures which are appropriate to the position. · Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times. · Treat other staff as one expects to be treated oneself. · Be a good ambassador for the organisation in any external dealings. · Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base. · Undertake any other duties as directed by the Head of Finance · To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity. It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied. All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

Asset ManagerJob Description Asset Manager Are you the right applicant for this opportunity Find out by reading through the role overview below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. xwzovoh We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed Remote working/work at home options are available for this role.

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Asset ManagerJob Description Asset Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key ResponsibilitiesProduct Catalogue & Asset Management • Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data., • Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets., • Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.Obsolescence and Configuration Processes, • Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures., • Identify and manage risks relating to asset end-of-life and end-of-support., • Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant., • Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.Network Configuration Management, • Maintaining repository, for network, device and software configurations, • Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets, • Manage discrepancies between Data and installed configuration, • Establish process with Provisioning Team for using and recording gold configurations, • Track configuration changes on Network AssetsInformation Governance and Data Quality, • Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency., • Implement data quality routines, metrics, and controls to proactively identify and resolve data issues., • Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly., • Ensure data management processes meet governance standards and audit requirements.Analytics and Reporting, • Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status., • Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility., • Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.Stakeholder Engagement and Continuous Improvement, • Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM., • Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards., • Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework., • Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.Skills, Knowledge and Experience, • Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects., • Data Quality Strong background in data validation, profiling, and data governance., • Analytics Capable of creating visual reports and insights in Qlik Sense (or similar BI tools)., • Stakeholder Management Proven ability to work cross-functionally across business, technology, and supplier teams., • Domain Experience Telecommunications, transport infrastructure, or technology environment preferred., • Certifications (Desirable) ITIL Foundation, Data Management, or Information Governance qualification.Personal Attributes, • Analytical and detail-oriented, with strong documentation skills., • Self-starter capable of working independently and managing priorities., • Strong communicator, able to engage and influence technical and business stakeholders., • Able to work under pressure and deliver to tight deadlines., • Committed to continuous improvement and maintaining data excellence.What do we offer:, • 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Car Allowance, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. xwzovoh Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Housing Options Manager Bromsgrove, Worcestershire £42,289.52 per annum + excellent benefits Permanent, Full Time Closing Date: Friday 19th December @ 9am Interview Date: Monday 5th and Tuesday 6th January 2026 - in person interview Are you enthusiastic about making a difference in your community and delivering exceptional customer service? We have an exciting opportunity for a Housing Options Manager to lead our Housing Options service, fulfilling statutory homelessness duties on behalf of Bromsgrove District Council under the Homelessness Reduction Act 2017. The Role

Are you an experienced Operations Manager looking to take ownership of a busy 3PL site and lead a high-performing team? Our client, a well-established logistics business, is looking for a strong people leader to drive operational excellence, deliver outstanding customer service, and support ongoing

Exciting things are happening at Dudley Building Society! While other banks and building societies are retreating from the high street, we're boldly moving in the opposite direction - expanding our network and bringing banking back to the heart of the community. As part of our ambitious growth plans, we're opening a brand-new branch in Bromsgrove. That's why we're on the lookout for a passionate, driven, and experienced Branch Manager to lead the change, build strong local connections, and grow a loyal customer base from the ground up. Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Branch teams. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Branch Manager to join us. As a Branch Manager at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life. In addition to the above, you will also be; • Inspiring, leading and developing your in-branch colleagues to deliver a second-to-none customer experience., • Working collaboratively as a team across multiple channels, personalising each interaction with a customer, and providing outcomes to best suit the customers' need...

Assistant Branch Manager - Redditch Salary: £32,000-£37,000 (OTE £38,000-£40,000) + Quarterly Bonus + Profit Share Job Type: Full-time, Permanent Are you a motivated, business-minded professional looking to step up into a management role with excellent career progression? We're seeking an Assistant Branch Manager for our Redditch branch to join a supportive and energetic team. This is a fantastic opportunity to develop your career in a fast-growing organisation within the electrical wholesale sector. What you'll be doing: • Supporting the Branch Manager to run a professional, efficient branch., • Managing and motivating a small team to achieve high standards of service and operational excellence., • Maintaining high standards of organisation and presentation across the warehouse and trade counter., • Building and sustaining professional relationships with customers and colleagues., • Hardworking, ambitious, and business-minded., • Experience managing and motivating a small team., • Excellent communication and customer service skills., • Strong organisational skills and attention to detail., • A great team player who is committed to going above and beyond., • Good pro...

Job Description The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe. To be considered for an interview, please make sure your application is full in line with the job specs as found below. About you...You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team. What we can offer you...Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. • Up to 7.5% annual bonus and up to £300 per month gain share bonus, • Up to 10% employer pension contribution, • Up to 35 da...

Deputy Manager Bromsgrove Up to £28,500 Looking for a role where you can really make an impact? Here's what you need to know. If you've worked in a high-volume retail environment and have proven managerial or supervisory experience, this could be the perfect opportunity for you. Leading the team, driving sales, and delivering outstanding customer service will be at the heart of your role. Your retail expertise, commercial mindset, and ability to create an engaging shopping experience will set you apart. Based at our client's garden centre, you'll work alongside experienced managers who value your input. If you're someone who thrives in a fast-paced environment and enjoys taking ownership, this role offers the perfect blend of autonomy and teamwork. One moment, you'll be motivating your team and planning schedules; the next, you'll be on the shop floor, ensuring visual merchandising is on point and that customers receive exceptional service. No two days are the same-and that's exactly how you like it. While plant knowledge is a plus, it's not essential. What really matters is your ability to lead, solve problems, and maintain high operational standards. Physical fitness is important too, as this is a hands-on role with some heavy lifting involved. If career progression matters to you, you'll be pleased to know our client prioritises internal promotions. So this could be more than ju...

Warehouse Assistant ManagerLocation: DroitwichHours: Full Time, 39.5 hrs per week (2-week rota including alternate weekends)Salary: Up to £30,000A leading, award-winning retail business with multiple sites is seeking a Warehouse Assistant Manager to join their high-performing team. Known for their exceptional workplace culture - recognised nationally for employee wellbeing, development, and overall employee experience - this organisation offers a supportive environment where people can grow and thrive.This is an exciting opportunity for a strong people manager with solid warehousing experience, excellent organisational skills, and a process-driven mindset. You will use both mobile and digital technology to drive efficiency, productivity, and stock accuracy, while supporting continuous improvement across warehouse operations.Key Responsibilities • Manage the day-to-day running of the warehouse to ensure operational efficiency and accuracy., • Work closely with e-commerce and store teams to improve goods-in and goods-out processes., • Lead, motivate, and support the warehouse team, driving high performance and excellent service., • Support and champion continuous improvement initiatives, ideally using LEAN methodologies., • Implement and embed new procedures that enhance stock accuracy, customer service, and operatio...

You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store....

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversat...

Office Manager Redditch Full-Time | £27,000£32,000 per annum depending on your skills and experience Hours:MondayFriday, 9am5pm- office based no hybrid A well-established, family-run plumbing and heating company in Redditch is looking for a proactive and organisedOffice Managerto join their close-knit team. In this varied and rewarding role, youll be the go-to person for managing daily operations from scheduling engineers and handling customer enquiries to overseeing finances, suppliers, and compliance. If you're someone who thrives on keeping things running smoothly and enjoys being at the heart of a busy office, this could be the perfect fit. Office Manager Key Responsibilities: • Manage diaries and job scheduling for engineers and subcontractors, • Handle incoming calls, customer enquiries, and service reminders, • Prepare quotes, send invoices, and manage supplier payments, • Order materials and coordinate deliveries, • Maintain records for training, compliance, and health & safetyThe successful Office Manager will have the following skills and experience:-, • Previous experience in an office management or administrative role, • Strong organisational and communication skills, • Confident using Microsoft Office and basic financial tools (e.g., QuickBooks, Sage)<...

Alexander Steele are working with an established food manufacturing business in Worcestershire who are looking to recruit a Despatch Manager to join their team. The ideal candidate will have experience managing despatch, warehousing or logistics within a food or FMCG environment, with strong people leadership skills and a focus on safety, service and efficiency. Roles & Responsibilities • Lead and manage day-to-day despatch operations to ensure accurate and timely outbound deliveries, • Oversee stock, loading schedules and transport planning to meet customer demand, • Manage, coach and develop a team of despatch operatives and shift leaders, • Ensure full compliance with food safety, H&S and site quality standards, • Drive continuous improvement across accuracy, efficiency and cost control, • Work closely with planning, production and customer service to maintain high service levels, • Maintain clear and accurate despatch records and reporting for audit readiness

The Role: Technical Account Manager As a Technical Account Manager , you will be the primary point of contact for key customer accounts , ensuring exceptional service and technical support. Technical Account Manager Location: Redditch Salary: £35,000 – £40,000 (depending on experience) Benef

Part Time Call Centre Representative Redditch NMW + Bonus (£25k OTE for 25hours per week) Monday to Friday 9.30am - 2.30pm Were looking for a confident, motivated, and customer-focused Part TimeCall Centre Representative to join our clients team on a permanent basis. In this role, youll play a crucial part in generating high-quality appointments for Sales Advisers and building strong relationships with both prospective and existing customers. What Youll Do: Handle inbound and outbound calls to generate qualified appointments. Follow up on leads from various sources including online enquiries, coupon responses, and our lead database. Maximise appointment conversion rates through effective communication and persuasive techniques. Accurately log information into our CRM and ensure brochures and materials are sent promptly. Meet and exceed Key Performance Indicators (KPIs) set by the Call Centre Manager. What Were Looking For: Skills & Experience Strong communication and sales skills with the ability to build rapport quickly. Ability to identify customer needs and handle objections confidently. Previous experience in a call centre or sales environment is desirable. Competent in using CRM systems and accurate data entry. Excellent customer service focus. Personal Attributes Self-motivated with a positive attitude and a drive to exceed targets. Friendly and professional telephone manner. A quick learner with a willingness to continuously improve and grow. Reliable, punctual, and presentable. Why Join Us? Part time hours, weekdays 9.30am to 2.30pm Supportive team environment Performance-based incentives Training and development provided Basic salary of £15k with expected earnings around £25k. Five weeks annual leave plus bank holidays and your birthday off! Apply Now! If you have the skills and experience for this role please apply online ASAP as immediate interviews are available. TPBN1_UKTJ