Head of Quality
19 hours ago
Redditch
Location: Redditch/Tewkesbury (with travel between sites) About The Role Reporting directly to the General Manager, the Head of Quality will be responsible for providing strategic leadership and direction for all Quality Assurance, Quality Control, and Compliance activities. Operating within a Tier One supply environment, the role ensures that products and services meet the exacting standards of prime defence customers, while also supporting quality excellence for industrial computing and transportation sectors. This is a senior expert role responsible for defining, implementing, and continuously improving the quality strategy, systems, culture, and operational effectiveness. What You Will be Doing Strategic Quality Leadership • Develop and execute the Quality Strategy to support business objectives across defence, industrial computing, and transportation markets., • Champion a culture of quality excellence, continuous improvement, and compliance., • Own and maintain the company’s QMS to ensure compliance with applicable standards (e.g., AS9100, ISO 9001, ISO 14001, NATO standards, Defence standards, and sector-specific requirements)., • Oversee the company’s internal and external audit programmes, ensuring audit readiness at all times., • Drive the evolution of systems, documentation, and processes to meet emerging customer and regulatory expectations., • Oversee product and process quality performance across all manufacturing and service operations., • Apply robust quality improvement methodologies to reduce defects, drive consistency, and optimise yield., • Implement structured improvement initiatives using techniques such as Lean, Six Sigma, FMEA, PPAP, and APQP where applicable., • Drive standardisation, simplification, and best practice across both sites., • Provide professional leadership to the Quality team, developing skills, capabilities, and succession strength., • Collaborate closely with Engineering, Operations, Supply Chain, and Programme Management to maintain high standards of quality throughout the product lifecycle. You are: • Highly organised with a keen eye for detail., • Credible and confident, able to engage with Defence Prime Contractors and regulatory bodies., • A strategic thinker with a practical, hands-on approach., • Passionate about quality excellence and continuous improvement., • Products and services consistently delivered to the highest quality standards., • Enhanced customer confidence and satisfaction., • Robust compliance and reduced business risk., • Continuous operational improvement and efficiency., • Senior quality leadership experience in Tier One defence, aerospace, or similarly regulated industries., • Expertise in AS9100, Defence-specific standards, and customer-facing quality management., • Proven track record in quality systems, continuous improvement, and structured problem-solving., • Strong stakeholder management and influencing skills, including engagement with senior leadership and external customers., • Competitive Salary, • 26 days holiday + bank holidays, • Discretionary annual bonus, • Salary Sacrifice Pension Scheme, • 4x Salary Death-in-Service, • Westfield Healthcare: corporate healthcare plan, EAP, wellbeing app, and employee discounts, • Cycle to Work Scheme & EV Salary Sacrifice Scheme, • At Steatite, we design, manufacture, and support technology that matters—from industrial embedded computing and custom lithium battery packs to secure communication systems, antennas, and imaging technology., • Our products operate in extreme environments: from the crushing depths of the ocean to the edge of space, ensuring vital systems function safely, reliably, and consistently. Whether it’s transmitting high-bandwidth data across challenging terrain, processing massive traffic data at the “edge” or in the cloud, or enabling next-generation video solutions above and below ground, Steatite innovation delivers., • From day one, you will be part of an organisation that values your safety, wellbeing, and career growth, providing an environment where your work is both rewarding and impactful. If you are ready to lead a team that ensures quality at the highest level while shaping the future of technology that matters, apply today.