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Claims Administrator 📍 Manchester City Centre | £26,000 Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims 🚗 With demand rising, they’re expanding their operations team and are now hiring a Claims Administrator to join their Manchester city centre office. This team is the engine room of the business – keeping claims moving, chasing missing information, and ensuring lenders respond on time. If you’re organised, confident on the phone, and love a role where you can stay busy and make things happen… keep reading 👇 Key Responsibilities: 📞 Client & Lender Communication • Liaising with clients and lenders via phone + email to progress claims, • Handling inbound calls professionally and resolving queries confidently, • Making outbound chaser calls to request missing documents / updates, • Explaining clearly what information is needed and why (helping clients respond quickly!), • Speaking with clients in a friendly, professional way to guide them through the claims process and ensure requests from lenders are actioned quickly, • Managing high volumes of emails and allocating them through workflow queues, • Prioritising tasks by urgency, deadlines, and workload, • Spotting key information quickly and assigning actions efficiently, • Updating case notes, documents, timestamps and claim status accurately, • Moving claims through structured stages to avoid delays, • Tracking caseloads to ensure nothing goes stale or dormant, • Requesting missing documentation (ID, agreements, finance docs etc.), • Handling incoming post: opening, scanning, uploading + filing correctly, • Keeping case files organised, complete and compliant, • Following processes in line with regulatory expectations, • Maintaining high accuracy in data entry + document handling, • Handling sensitive information securely and confidentially, • Supporting colleagues during peak demand and managing workloads as a team, • Sharing blockers and case insights with management, • Suggesting improvements to workflows, templates and procedures, • Supporting team targets through efficient, high-quality processing 🔍 What We’re Looking For • Confident and professional phone manner, • Strong admin skills + excellent attention to detail, • Compliance / regulatory experience (nice to have, not essential), • Comfortable processing high volumes of emails, • Able to follow structured workflows and processes, • Confident using CRMs + Google Workspace (Docs/Sheets etc.), • Works well in a fast-paced, process-driven environment, • Strong customer service mindset – able to communicate clearly and build trust with clients over the phone, • Someone who enjoys speaking with people and helping move processes forward 🌟 Why Join? • Fast-growing, reputable CMC brand 📈, • Supportive team culture 🤍, • Training + progression opportunities 🚀, • Incentives to reward performance 🎁, • Manchester city-centre office 🏙️, • Stable Monday–Friday role.. no late nights, no weekends 🙌 If you’re organised, confident on the phone, and ready to build your career in claims management, we’d love to hear from you 💬 📩 Drop me a message / apply now 👇

The role will support the UK Claims Manager and the UK Head of Claims and will influence our Claims Fraud strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology.This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform. Excited to make an impact? Here are the details What you'll do • TPA Oversight & Relationship Management: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong, constructive working relationship, • Technical Expertise & Complex Claims Support: Provide fraud expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders, • Fraud Claims Handling & Team Development: Initially manage fraud claims directly, later supporting leadership as the team grows, and contribute to the design and delivery of technical training to strengthen fraud capability

Job Title: HR Development Co-Ordinator Location: Salford, Manchester - Office Based Salary: £30,000 - £34,000 per annum Job Type: Permanent, Full time About us: We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. We are growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. About The Role: As a Development Co-Ordinator you will co-ordinate the Company training and accreditations process, always ensuring compliance with site requirements. A large part of the role will be to develop and maintain relationships with external training providers ensuring the best quality training provision in addition to maximising funding and grant claims. You will also assist with helping the HR team with onboarding and recruitment of new employees. Please note that this is a full time, officed based role and therefore candidates must be able to reliably commute to Salford, Manchester on a daily basis to be considered. Key Accountabilities: • Build robust relationships with company managers and external training providers to facilitate delivery of training requirements maximising attendance and minimising cancellations., • Update training compliance databases and produce reports on training bookings, completion and costs., • Develop and maintain an accurate Company training matrix adding new starters and archiving leavers., • Track and monitor training requirements and accreditation expiry dates - book training in advance of expiry to ensure site requirements are always met., • Book external training, tests and authorisation interviews - booking places, sending calendar invites, paying invoices, keeping accurate records., • Apply for CITB cards such as SMSTS, CSCS etc, • Scan and maintain copies of certificates and accreditations, • Maintain and produce Safety Passports providing proof of competence (Individual 'personal profiles'), • Update and Maintain the Training Cost Tracker and cancellation fees, • Apply for CITB levy and all other related funding/grant claims for training, qualifications & attendance, • Maintain Face Fit test paperwork records, • Research, select and maintain up to date records of suitable training providers and courses to satisfy training and compliance requirements - establish long-term sustainable relationships with providers, • Provide monthly data for the HR board report, • Provide training and accreditation matrix information for PQQs and new contract tenders., • Obtain training agreements for employees undertaking training to enable deductions for any leavers, • Assist in the development of an apprentice and graduate programme, • Assist in the development of in-house training, • Working alongside the HR team and Hiring Managers to place adverts for new roles, • Filter CVS for interviews and send to Hiring Manager, • Arrange interviews, sending letters to candidates and arranging details with Hiring Manager., • Budgeting job adverts and reduce recruitment costs. Essential Skills, Knowledge & Experience: • Strong attention to detail with a methodical and logical approach and the ability to maintain accurate records, • Good judgement and decision-making skills, • Basic-level knowledge of legislation of employment., • Good knowledge of Human Resources practices, • Ability to act as a consultant to facilitate people and training solutions, • Ability to work collaboratively, • Knowledge of CITB Funding and grants process, • Associate CIPD Diploma in Organisational Learning and Development, • Experience of Construction/Utilities Training, • Auto-enrolment pension, • Death in service 1x salary, • Occupational Health Surveillance, • Employee Assistance Programme We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Human Resources, HR Assistant, Human Resources Administrator, HR Development Administrator, Human Resources Staff Development Assistant, Talent Development Administrator, Training Coordinator, HR Training Coordinator may also be considered for this role.

Are you looking for a new challenge?Fancy helping us shape the future of motor insurance?Prima could be the place for you. Since 2015, weve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where weve quickly become the number one online motor insurance provider. In fact, were trusted by over 5 million drivers. And now were expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Commercial Manager (Engineering) to join our Claims UK team. We are seeking a highly commercial, astute and technically grounded Commercial Manager to take ownership of the performance, governance and strategic development of our motor claims engineering team and repair network. This pivotal role sits at the intersection of Claims, Commercial, and Technical Engineering, focusing on driving best-in-class performance in cost control (indemnity spend), repair quality, compliance, and key-to-key cycle times, ultimately ensuring excellent customer outcomes.This role will also encompass support as a subject matter expert on technical engineering topics as we build out our Global Claims Platform. Excited to make an impact? Here are the details What you'll do: • Drive Commercial & Financial Performance Management, • Indemnity Spend Control: Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality. This may include visiting our TPA and repairers within their network., • Supplier Negotiation:Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms., • Performance Oversight: Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks., • Budget Management:Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs., • Strategy & Governance, • Strategic Development:Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs., • Quality & Compliance Oversight:Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards., • Process Improvement: Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience., • Relationship & Stakeholder Management, • Key Partner Management: Build and maintain high-performing, long-term relationships with our TPA, repair networks, part suppliers and other associated vendors., • Internal collaboration:Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair networks contribution to overall business performance., • Escalation Point: Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company.What were looking for:, • Commercial Acumen: Proven experience in a Commercial or Strategic Supplier Management role, ideally within the motor repair/automotive sector., • Technical Engineering Knowledge: Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive), • Negotiation: Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships., • Data Analysis: Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies., • Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners., • Communication: Excellent verbal and written communication to effectively represent Prima to external partners (reinsurers and market), • Enjoy hybrid working, with a mix of home and office days;, • 25 Days Holiday;, • Pension plan:salary sacrifice pension scheme 5%. employer contribution, up to 5% employee contribution;, • Health & Protection Benefits: Private Medical Insurance (single cover); Permanent Health, Insurance (Income Protection); Life Assurance (Death in Service);, • EAP, employee assistance programme 24/7. 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A growing Claims Management Company in Manchester is seeking a Claims Administrator to support their expanding operations team. In this role, you will liaise with clients and lenders to ensure claims progress smoothly, handle inquiries, and manage high volumes of documentation and emails effectively

A growing claims management company in Manchester is seeking a Claims Administrator to enhance their operations. The candidate will manage client interactions, process claims efficiently, and maintain high standards of compliance with regulatory requirements. Join a supportive team dedicated to exce

Job Title: Receptionist Location: Sharston, Manchester, M22 4SN Salary: £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently looking for an experienced receptionist to join our friendly team, to provide a top-notch service to our clients and partners. Our receptionists deal with a high-volume of calls, so the ability to provide excellent customer service in a fast-paced environment is essential. Responsibilities: * Answering all calls in a polite and professional manner. * Administration support, such as scanning and photocopying. * Ensuring meeting rooms are prepared. * Completing checklists on a daily/weekly basis as instructed. * Making refreshments. * Other ad hoc duties as required. Person Specification: * GCSE Maths and English at Grade C or above. * Reception/Switchboard experience. * Administrative experience. * Experience of working in a customer-facing role. * Experience of dealing with customers on the telephone. * NVQs or qualifications in business administration is advantageous. * Experience of working in a law or legal services firm is desirable. Salary & Hours: * Salary of £26,333.31 * Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: * Onsite Working - In our South Court office * 23 Days Holiday - Rising to 26 days, plus bank/public holidays. * Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. * Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. * Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. * Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester. The Role: As a Sales Coordinator within the windows division, your duties will include: • Being the first point of contact for customers for order processing and dealing with enquiries - Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required - Ensuring the right level of customer care standards are met - Providing administrative support to the sales team - Liaising with Credit Control to keep customer accounts up to date - Developing business relationships with both new and existing customers by phone using your proven telephone techniques - Processing customer claims - Supporting the window department sales strategy - General administration The successful Sales Coordinator should have: • Previous experience in a sales coordinator/sales support or similar role - Good standard of education, you must be computer literate with excellent communication skills, hardworking and conscientious. - Excellent rganisational skills and the ability to self-motivate. - Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office. - Confident supporting both customers and external sales team - Good telephone manner with ability to build rapport quickly and easily - Knowledge of construction industry products is an advantage but not essential as full training will be provided Benefits: • £24,000 - £28,800 depending on experience - Flexible hours (core hours 10am-3pm) - 5 hours per week Monday to Friday - Time off in lieu - Pension scheme - Free flu jabs - Health & wellbeing - Option to buy and sell holiday - Cycle to Work scheme - Long service awards - Company rewards platform - Employee assistance programme - Internal training academy - Access to external training and supported education - Social culture and events The closing date for receipt of applications is Sunday 22nd February 2026. Sales Coordinator Irlam, Greater Manchester £24,000 - £28,800 depending on experience + excellent benefits Sales Support | Sales Administrator | Internal Sales | Client Support | Customer Service |

Job Title: OL/PL Vetting Paralegal Location: Sharston, Manchester, M22 4SN Salary: £28,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently looking for a Litigation Executive/Paralegal to join our Vetting Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role. For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non-CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits, more details below. Responsibilities: * Take initial instructions from client and complete FN009. * Ensure correct accident circumstances, injuries and potential losses are recorded on the file. * Respond to enquiries by phone and email with professionalism and empathy * Gather essential information to assess the validity of claims * Maintain accurate client records using our case management system * Collaborate with a high-performing team to ensure every enquiry is handled efficiently * Ensure notes and other information systems are maintained to the firm's standards. * Where appropriate, schedule appointments for the fee earner. * Contribute to the smooth running of the firm by assisting other members of the team. Person Specification: * Good customer care skills including empathy and the ability to obtain information. * High degree of accuracy * Administration or telephone-based customer service background is preferable. * Experience of Proclaim case management system advantageous. Salary & Hours: * Salary of £28,000 * Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: * Hybrid Working - 3/2 hybrid working pattern after probation. * 23 Days Holiday - Rising to 26 days, plus bank/public holidays. * Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. * Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme * Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. * Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Litigation Assistant, Legal Administrator, Junior Legal Executive, Litigation, Legal Executive, Paralegal, Proclaim Case Executive, Vetting Paralegal, OL PL Paralegal may also be considered for this position

Job Title: HR Development Co-Ordinator Location: Salford, Manchester - Office Based Salary: £30,000 - £34,000 per annum Job Type: Permanent, Full time About us: We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. We are growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. About The Role: As a Development Co-Ordinator you will co-ordinate the Company training and accreditations process, always ensuring compliance with site requirements. A large part of the role will be to develop and maintain relationships with external training providers ensuring the best quality training provision in addition to maximising funding and grant claims. You will also assist with helping the HR team with onboarding and recruitment of new employees. Please note that this is a full time, officed based role and therefore candidates must be able to reliably commute to Salford, Manchester on a daily basis to be considered. Key Accountabilities: Build robust relationships with company managers and external training providers to facilitate delivery of training requirements maximising attendance and minimising cancellations. Update training compliance databases and produce reports on training bookings, completion and costs. Develop and maintain an accurate Company training matrix adding new starters and archiving leavers. Track and monitor training requirements and accreditation expiry dates - book training in advance of expiry to ensure site requirements are always met. Book external training, tests and authorisation interviews - booking places, sending calendar invites, paying invoices, keeping accurate records. Apply for CITB cards such as SMSTS, CSCS etc Scan and maintain copies of certificates and accreditations Maintain and produce Safety Passports providing proof of competence (Individual 'personal profiles') Update and Maintain the Training Cost Tracker and cancellation fees Apply for CITB levy and all other related funding/grant claims for training, qualifications & attendance Maintain Face Fit test paperwork records Research, select and maintain up to date records of suitable training providers and courses to satisfy training and compliance requirements - establish long-term sustainable relationships with providers Provide monthly data for the HR board report Provide training and accreditation matrix information for PQQs and new contract tenders. Obtain training agreements for employees undertaking training to enable deductions for any leavers Assist in the development of an apprentice and graduate programme Assist in the development of in-house training Working alongside the HR team and Hiring Managers to place adverts for new roles Filter CVS for interviews and send to Hiring Manager Arrange interviews, sending letters to candidates and arranging details with Hiring Manager. Budgeting job adverts and reduce recruitment costs. Update recruitment tracker to keep up to date with current information.About you: Essential Skills, Knowledge & Experience: Strong attention to detail with a methodical and logical approach and the ability to maintain accurate records Good judgement and decision-making skills Basic-level knowledge of legislation of employment. Good knowledge of Human Resources practices Ability to act as a consultant to facilitate people and training solutions Ability to work collaboratively Knowledge of CITB Funding and grants process Proficient in the use of the Microsoft Office packageDesirable Skills, Knowledge & Experience: Associate CIPD Diploma in Organisational Learning and Development Experience of Construction/Utilities Training Understanding of recruitment legislationBenefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and TrainingAdditional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Human Resources, HR Assistant, Human Resources Administrator, HR Development Administrator, Human Resources Staff Development Assistant, Talent Development Administrator, Training Coordinator, HR Training Coordinator may also be considered for this role

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In this Warranty Claims Administrator role, you will be responsible for managing warranty claims and handling general inquiries via phone from customers, dealerships, and end users. Requirements of the Successful Warranty Claims Administrator / Specialist:. Responsibilities of a Warranty Claims Admi

We are seeking a highly organised and detail focused Claims Administrator to support our Motor Claims team. Providing general administrative support across the claims function, assisting with ad-hoc tasks as required. Some understanding of insurance and motor claims processes (desirable, but not ess

Reporting to the Chief Claims Officer – Hamilton Re in this Bermuda-based role, the Claims Administrator supports the efficient processing of insurance and reinsurance claims by managing incoming communications, maintaining accurate records, and ensuring timely processing of claim-related activiti

This role is focused on ensuring that claims data is reviewed and processed accurately and in a timely manner, while maintaining well-documented and up-to-date claims files that reflect accurate financial and handling activity. Liaise with relevant stakeholders throughout the claims’ life cycle, i

A vehicle ownership solutions company is seeking a Claims Administrator to support their Motor Claims team in London. This role involves managing claims processes, updating financial records, and liaising with repairers to ensure smooth operations.

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We are looking for a Claims Coordinator to join our client's engaging team, supporting both finance and customer service in ensuring billing and claim processes are handled quickly, accurately, and with care. Receiving, investigating, and resolving customer claims relating to credit adjustments and

A leading B2B2C insurance provider in Greater London seeks a Claims Administrator to support UK claims operations. The role involves managing claims and complaints administration, preparing data reports, and liaising with external partners. Ideal candidates will have experience in insurance administ

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Progressing claims from pre-litigation through to litigation.

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