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Location: Kettering Salary: £26,130 per annum Hours: Monday – Friday, 8am – 8pm (shift pattern, no weekend working) Contract: Full time, Permanent \n ABOUT US \n Here at National Accident Law, we are all about making it right for those who have had an accident that wasn't their fault. \n Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. \n At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. \n By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people's lives. \n ABOUT YOU \n You're a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference. \n Does this sound like you? Then consider becoming a Helpline Advisor. \n The Role \n\n • Delivering an empathetic customer service experience for customers who have suffered an injury that wasn't their fault\n, • Taking inbound and making outbound calls\n, • Supporting customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim\n\n What We're Looking For \n\n • Previous experience in a contact centre is not essential, but great customer service skills are important\n, • We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace\n, • Full training will be provided to help you succeed in your new role, but if you have these skills, it's a bonus:\n, • Excellent customer service skills\n, • Strong written and verbal communication skills\n, • Ability to capture data accurately and summarise facts succinctly, in line with business guidelines\n, • Understand the importance of compliance and the potential consequences to the business if not followed\n, • Confident keyboard skills and using multiple systems interchangeably\n, • Grade C at English GCSE or equivalent\n\n Benefits \n\n • Salary of £26,130\n, • Monthly performance-related bonus\n, • Pension: 3% contributory\n, • Healthcare scheme: claim up to £1,000 back with Simply Health\n, • Death in service: cover of 3 x salary\n, • Perks at Work: exclusive member discounts across a range of goods and services\n, • Community Day on us: volunteer in your community for one day each year\n, • CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us\n, • No weekend working – we are open Monday to Friday between the hours of 8am – 8pm\n\n We are proud that each year our employees rate our business higher in Gallup's Exceptional Workplace Award for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. \n But don't just take our word for it, come and find out for yourself! \n Please note this a full-time role of 37.5 hours per week (7.5 hours per day over a shift pattern of Monday – Friday, 8am – 8pm). This role is based onsite in Kettering. \n You may have experience in the following: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Support Advisor, Claims Advisor, Personal Injury Advisor, Telephone Advisor, Inbound/Outbound Call Handler, Customer Service Representative, Legal Support Advisor, Client Services Advisor, etc.

An experienced Property Claims Handler with Management experience is required to join a nationwide UK Property and Repair Practice working within the Insurance Claims Industry handling both Domestic and Commercial Property damage claims. Overseeing the day-to-day workflow of Claims by allocating and

Experienced working within a Loss Adjusting/Insurer or Insurance Claims Underwriting environment.

Are you an experienced Subsidence Claims Handler wanting the flexibility to work remote?. Are you keen to progress technically with the opportunity to progress to a Subsidence Engineer?. As an experienced Subsidence Claims Handler you will:.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence.Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose. Overview We are seeking a skilled and knowledgeable Employer Liability and Public Liability Claims Handler to join our team on a contract basis. The successful candidate will be responsible for managing defence insurance claims up to £100,000, ensuring efficient and effective handling of each case. This role requires a strong understanding of the Ministry of Justice (MOJ) guidelines and all relevant legal aspects related to liability claims. The position operates on a day rate basis or a fixed term contract. How you'll make an impact • Manage and process employer liability and public liability claims up to £100,000, ensuring timely and accurate resolution., • Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies., • Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate., • Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process., • Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims., • Prepare detailed reports and documentation for each claim, maintaining accurate records and files., • Collaborate with internal teams and external partners to develop effective defences strategies., • Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication., • Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims., • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally. About You • Proven experience in handling employer liability and public liability claims, preferably within an insurance or legal environment., • Strong understanding of MOJ guidelines and legal aspects related to liability claims., • Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions., • Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders., • Detail-oriented with strong organisational skills to manage multiple claims simultaneously., • Proficiency in using claims management software and Microsoft Office Suite., • Ability to work independently and as part of a team in a fast-paced environment. Education and Experience: • Relevant qualifications in insurance, law, or a related field are preferred., • Previous experience in a similar role is essential. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, well cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. JBRP1_UKTJ

Senior Technical Claims Handler. This role will suit an experienced handler with a strong technical background in large loss Personal Injury claims (exceeding £100k), looking to play a key role in complex case management and technical leadership.

Location: Kettering Salary: £26,130 per annum Hours: Monday – Friday, 8am – 8pm (shift pattern, no weekend working) Contract: Full time, Permanent ABOUT US Here at National Accident Law, we are all about making it right for those who have had an accident that wasn't their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people's lives. ABOUT YOU You're a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference. Does this sound like you? Then consider becoming a Helpline Advisor. The Role Delivering an empathetic customer service experience for customers who have suffered an injury that wasn't their fault Taking inbound and making outbound calls Supporting customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim What We're Looking For Previous experience in a contact centre is not essential, but great customer service skills are important We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace Full training will be provided to help you succeed in your new role, but if you have these skills, it's a bonus: Excellent customer service skills Strong written and verbal communication skills Ability to capture data accurately and summarise facts succinctly, in line with business guidelines Understand the importance of compliance and the potential consequences to the business if not followed Confident keyboard skills and using multiple systems interchangeably Grade C at English GCSE or equivalent Benefits Salary of £26,130 Monthly performance-related bonus Pension: 3% contributory Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us No weekend working – we are open Monday to Friday between the hours of 8am – 8pm We are proud that each year our employees rate our business higher in Gallup's Exceptional Workplace Award for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don't just take our word for it, come and find out for yourself! Please note this a full-time role of 37.5 hours per week (7.5 hours per day over a shift pattern of Monday – Friday, 8am – 8pm). This role is based onsite in Kettering. You may have experience in the following: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Support Advisor, Claims Advisor, Personal Injury Advisor, Telephone Advisor, Inbound/Outbound Call Handler, Customer Service Representative, Legal Support Advisor, Client Services Advisor, etc

An experienced Subsidence Claims handler with excellent Buildings/Subsidence claims handling experience. Are you an experienced Subsidence Claims Handler wanting the flexibility to work remote?. As an experienced Subsidence Claims Handler you will:.

Third Party Motor Claims Intervention Handler. Third Party Motor Claims Intervention Handler. IMPORTANT: For this role, you must have experience within Motor Claims Intervention/ Capture - if you do not have this Intervention/ Capture experience clearly on your CV, your application will be declined.

Third Party Motor Claims Intervention Handler. Third Party Motor Claims Intervention Handler. IMPORTANT: For this role, you must have experience within Motor Claims Intervention/ Capture - if you do not have this Intervention/ Capture experience clearly on your CV, your application will be declined.

An experienced Liability Claims Handler is required to join a rapidly expanding Construction & Engineering Division of an International Loss Adjusting organisation. An experienced Liability Claims Handler with a background working within the Construction/Engineering/Liability Sectors. You will m

MTrec Commercial are supporting their long-term, professional services client with the recruitment of an experienced Senior Motor Fraud Claims Handler. Strong technical knowledge across: Indemnity, Liability, Credit hire, Property damage, First-party claims, Personal injury claims. Analysing intelli

You’ll be joining a forward-thinking claims environment that is focused on delivering high-quality, efficient claims handling alongside excellent customer service. Previous claims handling experience, ideally within subsidence or property claims. Are you an experienced property claims professional

As a Casualty Claims Handler, you’ll manage claims from initial notification through to settlement, making decisions on cover and liability, investigating claims and negotiating settlements. This is an excellent opportunity for someone with experience handling liability claims to take ownership of

We are seeking an experienced, confident Claims Handler with a background in Liability and/or Personal Injury claims to join our team in a full-time, remote capacity. Motor Claims Handling, ideally some experience in re-insurance, but strong motor handlers will also be considered. Motor Reinsurance

Senior Desktop Liability Claims Handler. Senior Desktop Liability Adjusters / Liability Claims Handlers. EL/PL injury and/or Third-Party Property Damage (TPPD) claims.

Third Party Motor Claims Intervention Handler. Third Party Motor Claims Intervention Handler. Third Party Motor Claims Intervention Handler.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients n

A growing insurer is looking to appoint a Senior Claims Handler to support a broad and varied claims portfolio across complex commercial lines. Support claims process improvement initiatives and contribute to the future development of an in-house claims function. Manage a varied portfolio of complex

An exciting opportunity to join a highly specialised P&I claims team in London, handling complex maritime claims across P&I, pollution, cargo, crew injury, collisions and casualty claims. You’ll work with major international shipping companies across container, bulk liquid and inland marine vessel

Are you a Claims Handler or similar from an Insurance background, looking for a Monday - Friday. Claims Handler (Insurance / Motor Trade) £28,000 - £30,000 + Funded Qualifications + Internal Training + Progression to Senior + Great Working Environment Mansfield.

The Role: Manage the process and provide guidance on making a claim Gathering required information and documents to support claim Monitoring a claim's progress and ensure its efficiency Investigating any potentially fraudulent claims Consulting and collaborating with other legal and claims professio

Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. Analysing policies to determine claim coverage and devise efficient claims processing strategies. Setting up new claims

You will join our Motor Claims team, playing a key role in delivering excellent outcomes for customers by investigating and settling claims fairly and efficiently. This is a great opportunity to develop your claims expertise within a supportive, high-performing environment. Register and validate new

Handle property damage claims by investigating, making decisions on indemnity and liability, and managing portfolios to drive down costs.

They are looking for a motivated Commercial Insurance Claims Handler with a minimum of 18 months previous commercial claims experience. You will be processing and handling claims form cradle to grave, working alongside a team of account handlers and executives. Commercial Insurance - Claims Handler

Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered. Job Title: Customer Service Claims Handler. A

As a result of positive business growth this expanding Insurer are looking to strengthen their claims team by recruiting a Large Loss Handler to join the existing team of market leading specialists, handling RTA personal injury claims valued between £50k-£150k upwards, you will have the opportunit

Whilst looking for an experienced cross class Commercial Claims Handler, experience in handling motor fleet, motor trade, liability and property claims, would be a distinct advantage, as would progress with professional examinations. As well as maintaining a claim caseload, the Senior Claims Handler

Spotlightjobs is recruiting for an experienced Recoveries claims handler to join an expanding team of professionals. As a Recoveries Handler, you’ll take end-to-end ownership of non-fault motor insurance claims, applying sound technical judgement, commercial awareness, and effective negotiation to

Proactively manage motor claims from start to settlement, handling various damages.

Sports Receptionist - Lanzarote, Canary Islands (Spain).Come work at the world's biggest sports resort .Club La Santa is the world’s biggest sports resort – and we continue to set the standard for active and fun holidays.At Club La Santa, guests can enjoy more than 80 different sports on state

To manage relationship support initiatives and set the strategic direction.Provide support to the bank’s senior management team, and to manage relationship support risk across the organisation.Development of strategic direction for relationship support, including the implementation of up to date m

Travelers Europe seeks a Salesforce Delivery Lead to guide agile practices at the Circle level and own the execution of Program Increment plans.You will partner with key stakeholders to deliver a portfolio of solutions with speed, quality, and predictability, while driving continuous improvement and

Well Pharmacy (part of Bestway Healthcare) is seeking a Pharmacy Team Manager to lead our pharmacy operations, delivering outstanding patient safety, customer service, and business growth across our community sites.You will recruit and coach a high-performing team, ensure compliance with NHS, GPhC/P

Network Operations Team Lead – EMEA.We are seeking a EMEA Network Operations Team Leader to oversee our mission‑critical global trading network.This role will lead a regional team responsible for the availability, performance, and resiliency of our ultra‑low‑latency infrastructure and corpor

World Class Defence Organisation is currently looking to recruit a Software Team Leader on an initial 6 month contract.Team Leader focussed & strong communication skills (Conversing & working with Software Project Lead, Senior management & Engineers within other departments).Ensuring that deliverabl

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 15 hours per week.As a Retail Supervisor, you will use your skills to maintain a high standard of quality work.In return, you

World Class Defence Organisation is currently looking to recruit a Software Team Leader on an initial 6 month contract.Team Leader focussed & strong communication skills (Conversing & working with Software Project Lead, Senior management & Engineers within other departments).Ensuring that deliverabl

Head of Sales to lead and scale our commercial team in the UK market.You will hunt, lead from the front, and close strategic deals while building high-performing sales teams and setting the pace for growth.You will drive revenue growth, craft sales playbooks, and align cross-functional teams to deli

As IT Team Leaderat our state-of-the-art radiopharmaceutical production and clinical trial imaging facility in Hammersmith, West London, you'll play a prominent part in delivering business value through IT projects.Acting as 'player-manager' within our small, supportive onsite team, you'll be expect