NIHL Claims Handler
17 days ago
Glasgow
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: • Exclusive Rewards Platform – Enjoy discounts at over 800 retailers., • Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year., • Liaison: Communicate with Disclosure teams for the various MOD services, • Investigation: Handle allocated claims,, • Evidence Gathering: Obtain all relevant evidence and documentation., • Resolution: Determine appropriate actions to resolve each case., • Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed., • Negotiation: Negotiate settlements within agreed authority limits., • Professional Correspondence: Maintain proactive communication with all parties involved., • Adherence to Procedures: Handle cases according to documented procedures and client requirements., • Reserve Management: Regularly review and maintain proper reserves., • Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs Knowledge and Abilities:, • Proficiency in managing Claims from cradle to grave., • Understanding of Civil Procedure Rules and the Claims Portal., • Commitment to delivering outstanding customer service., • Collaborative team player., • Management of personal caseload., • Experience with the investigation of Liability Claims., • Experience managing NIHL (Noise Induced Hearing Loss)., • Knowledge of how to value injury claims., • Familiarity with reserving strategies., • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Flexible working; hybrid, work from home or join a collaborative office space, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan