Client service analyst jobs in United Kingdom

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Markets and Policy Analysis to support our Global Government and Regulatory Affairs (GGRA) team to help advance the bank’s thought leadership program. This role is open to candidates in London or Manchester (4 days in office required) The ideal candidate is a collaborative and effective analyst, writer and communicator who sits at the intersection of financial services, public policy, and geopolitics. Your experience synthesizing complex topics and translating subject matter expert insights into clear, accessible content for internal and external audiences will be essential. Prior work experience at think tanks, news outlets, and/or consulting firms is highly valued. In this role, you will work with GGRA, BNY’s lines of business, and Marketing and Communications colleagues to support the firm’s thought leadership program, positioning BNY as a resource with unique insights supporting clients, policymakers, policy influencers and other key stakeholders. You will establish yourself as an effective project manager who can execute across multiple workstreams and serve as a key partner with colleagues across the bank. In this role, you’ll make an impact in the following ways: • Create clear, client-focused content that aligns to BNY business objectives to be used in a variety of settings globally, • Translate complex financial, technology, and industry topics into accessible content for internal and external audiences, leveraging strong analytical and writing skills., • Conduct in-depth review and analysis of emerging geopolitical, policy and, where relevant, regulatory developments in partnership with SMEs across the firm to ensure accuracy and relevance., • Support publication of newsletters that tracks global developments in politics and policy relevant to the bank and our clients, • Continuously learning and adapting content strategies based on feedback and evolving client needs. To be successful in this role, we’re seeking the following: • Bachelor's degree or equivalent combination of education and work experience required, master's degree preferred., • Prior work experience at think tanks, news outlets, and/or consulting firms is preferred., • Demonstrate excellent written and verbal communication skills, • Synthesize complex topics and translate expert knowledge into content suitable for internal and external audiences, • Demonstrate attention to detail to ensure accuracy and comprehensiveness, • Work independently with sound judgment and manage competing priorities, • Digest significant amounts of new information quickly to identify what is important to BNY, its clients, and other key stakeholders, • Have a working knowledge of financial markets, geopolitical developments, political, and policy processes, especially related to banking and financial services, • Work collaboratively across different teams and regions, • Develop creative solutions to complex problems At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Broster Buchanan are partnered with a growing business in the domestic heating and energy industry who are looking for a 1st/2nd line Application Support Analyst to join their IT team in Romford. The role offers genuine progression with hands on development, funded training, and new opportunities as the business continues to grow. The role offers a salary of £35k - £40k and will be based onsite in Romford, with an occasional need to travel to other sites with expenses covered, and an occasional need to work weekends, which will be paid as overtime. This is mainly an office based role, but there is flexibility to work from home where needed.Key Responsibilities: • Provide 1st and 2nd line technical support for software, operating systems, and hardware., • Apply structured troubleshooting methodologies, diagnostic tools, and root-cause analysis to resolve issues efficiently., • Use help-desk or ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs)., • Escalate issues appropriately and follow established incident management and escalation procedures., • Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities., • Create, update, and maintain high-quality support documentation, knowledge base articles, and troubleshooting guides., • Deliver in-person or virtual training sessions (via Teams) to new and existing users, with a focus on business processes, system navigation, and best practices., • Support in-house contract operations for contractors working within the sector, ensuring systems and processes operate smoothly., • Work closely with product development, engineering, and customer success teams to diagnose complex issues, share insights, and support product improvements., • Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance., • Utilise help desk, ticketing, and case management tools to manage support workload., • Support configuration, updates, and usage queries relating to internal platforms and operational systems.Requirements:, • Strong understanding of software, operating systems, and technical troubleshooting processes for 1st and 2nd line issues, • Experience working with ticketing systems, help-desk tools, or incident management platforms., • Proven ability to create and maintain technical documentation or knowledge bases., • Experience delivering user training, both in person and online., • Excellent communication skills, with the ability to explain technical concepts in a clear, user-friendly way., • Ability to multitask, prioritise, and adapt to changing deadlines in a fast-paced environment., • Full UK Driving Licence and own transport, • Experience supporting contractors or operational teams within a similar industry (domestic heating/energy etc) would be highly beneficial, • Familiarity with CRM platforms or workflow management software would be beneficial

About The Role FDM is a global business and technology consultancy seeking a Systems Analyst to work for our client within the Insurance sector. This is initially a 6 month contract with very good prospects to extend and will be a Hybrid role that will be based in London. Our client reports that the role will sit within one of four Product Management functions and will be responsible for systems analysis. The position sits within a team that forms part of the organisation’s evolving operating model and is instrumental in modernising ways of working. The role requires a hands-on individual with both technical and analytical capability. Our client highlights that the role will be accountable for delivering the product management vision and associated roadmaps within the assigned Product team, while supporting the full end-to-end product lifecycle. The position will also involve close collaboration with cross-functional teams including Engineering, Architecture, Service Management, and Quality & Technical Assurance within a matrix-structured IT organisation. Responsibilities: • Deliver the product strategy and long-term vision for their products, • Conduct in-depth analysis of existing hardware, software, and IT systems to identify areas for improvement., • Collaborate with engineers, architects and QA to build and integrate new systems., • Develop and present proposals for new or modified systems, including cost-benefit analyses, budgets, and timelines., • Monitor and maintain existing systems, troubleshoot technical issues, and ensure optimal efficiency and uptime, • Provide support and training to users on new or upgraded systems, and create detailed user manuals and documentation, • Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks, • Work closely with management and end-users to define and document system requirements, specifications, and workflows, • Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning, • Demonstrates high personal resilience and ability to adapt to change, • Able to think creatively and innovatively, • Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward, • Striving to build key relationships and showing ownership of targets; focusing on results, • Deliver the product strategy in alignment with the Business Portfolio’s overall objectives., • Embrace a culture of product excellence in the Business Portfolio, • Ensure work is completed to the highest quality standards., • Technical Oversight: Provide analytical support to the product team. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the application value chain, • Vendor Management:Monitor and review vendor performance against agreed KPIs and metrics. Ensure compliance with industry standards and regulations, • Stakeholder Engagement:Collaborate with key stakeholders, including management, clients, and partners, to understand their needs and ensure successful product outcomes., • Risk Management:Identify and mitigate risks associated with product activities., • Performance Monitoring:Monitor key performance indicators (KPIs) to track the success of product initiatives. Continuously seek opportunities to improve efficiency and effectiveness.About You, • Embrace an inclusive environment that values individual difference to leverage diversity., • Minimum 5 years experience- relevant industry experience in technology roles, with previous experience in a technical analyst position within the insurance or financial services industry., • Problem-Solving – Excellent analytical and problem-solving abilities., • Can work comfortably in a highly collaborative setting., • Can work comfortably with business users, has a positive can-do attitude, open and welcoming to change., • Can quickly form meaningful connections inspiring trust and confidence in others., • Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us • Career coaching, mentoring and access to upskilling throughout your entire FDM career, • Assignments with global companies and opportunities to work abroad, • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field, • Annual leave and work-place pension

Job title: 1st / 2nd Line Support Engineer Location: Chessington - Fully Onsite Salary: £30,000 to £40,000 + Benefits Startdate: ASAP Workinghours: 9:00am to 5:30pm and 8:30am to 5:00pm We are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: • Active Directory & Entra ID, • Office 365 - MS Teams, SharePoint, Exchange, • Hardware Support - Break fix and printer set ups, • Knowledge of networking principles - DNS, DHCP, VPN, • Knowledge on Firewall, • Knowledge on backups, • Drivers license, • Willing to learn, • Troubleshooting mindset, • Group Policies, • Configured Firewalls and switches, • Intune, • Certifications IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. • Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!, • 09:30-17:30 (Monday-Friday) IT Applications Analyst Key Responsibilities: • Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures, • Manage user access controls, including provisioning, de-provisioning, and access reviews, • Monitor system health and performance; initiate health checks and proactively remediate issues, • Respond to and resolve incidents and service requests in line with SLAs, • Provide break/fix troubleshooting and root cause analysis across supported systems, • Collaborate with infrastructure teams to support system scalability and optimization, • Facilitate alignment between delivery teams and Information Security, Infrastructure, • 3+ years’ experience in enterprise application support or IT operations within a law firm, • Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience), • Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patch management, and vulnerability remediation processes, • Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management), • Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)

Venn Group is excited to being working with the London Borough of Harrow to recruit a permanent Cyber Security Manager. This post will act as the lead for cyber security across the Council, safeguarding critical ICT infrastructure, sensitive resident data, and council services from cyber threats. This includes leading incident response, ensuring compliance with national standards, and embedding cyber resilience across all Council operations. Employment type: Permanent Salary: £65,544 – £72,693 Location: Harrow, London Hybrid working is required, with the team attending the office on average 3 days a week. Responsibilities in post: • Design and deliver integrated security solutions covering people, processes, and technology, • Lead the development and implementation of all security policies, processes, and standards to safeguard Council technology, information systems, and ICT eco systems, • Ensure secure configuration of cloud and hybrid environments (Microsoft 365, Azure), and oversee patch management, disaster recovery, and business continuity testing, • Manage and oversee a Cyber Security Analyst, • Provide technical oversight across SIEM, firewalls, endpoint protection, and IAM, • Monitor systems for risks, including data breaches and gaps in security mechanisms, and implement corrective measures, • Develop and apply a standard testing approach that prioritises user experience for all major initiatives, • Communicate security processes effectively to ensure compliance across all Council services, • Ensure compliance with external standards and frameworks such as PCI-DSS, HSCN (N3), DSP Toolkit, PSN and Cyber Essentials Plus, • Monitor and maintain PSN compliance, including annual health checks, responding to security breaches, and ensuring appropriate reporting and remediation activities with service providers, • Monitor and maintain PCI-DSS compliance, including quarterly ASV scans, annual audits, and submissions, while managing responses to data breaches and ensuring corrective actions, • Collaborate with the ICT Platform Manager, Service Delivery Managers, and Enterprise Architect to embed cybersecurity by design within Council change governance, • Work with business units and outsourced service providers to maintain appropriate procedures and controls, ensuring regular scans are conducted and vulnerabilities remediated, • Plan and implement security measures across all information systems and networks and review designs for new projects to ensure they are implemented based on guidelines Essential skills and experience: • Cyber security management within public sector, regulated environments, or large-scale private, • Strong compliance background across Private or Public Sector, including following end-to-end processes: PSN, PCI-DSS, Cyber Essentials, NHS DSP, and DWP MOU, • Hands-on expertise with Microsoft E5 security and compliance tools, • Extensive experience with Microsoft Sentinel, including configuration, monitoring and security automation (SOAR), • Knowledge and experience of working in ITIL environments Hiring Process: • Introductory call/meeting with Venn Group, to discuss your experience and the role, • 3-stage interview process with the client, first on Teams the next two in person To be considered for this position and for further information on this and other roles please apply and reach out to the Venn Group Local Government division in our London office.

IT Service Desk Analyst Location:Epsom | Hybrid (3 days office / 2 days home) Hours:Shift rota between 7am-6pm Mon-Fri + occasional weekends (Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive MUST be a car driver due to location Join a supportive team & make a real impact Are you someone who loves helping people, solving problems, and keeping technology running smoothly? Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st / 2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What the role will require: As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. What will this involve: • Deliver strong technical support, • Log, prioritise and resolve incidents and service requests., • Communicate clearly and confidently with users at all levels., • Diagnose issues, collaborate with colleagues and third parties, and ensure a smooth return to service., • Help drive service quality and improvement, • Spot recurring trends and raise problem records., • Take part in CAB meetings and contribute to change management., • Work on projects, office moves, and continuous improvement initiatives., • Build great relationships with users and IT teams., • Be a trusted partner to the business., • Provide friendly, professional and empathetic support, especially under pressure., • Keep users updated regularly and ensure they're happy with the outcome., • Create and maintain documentation., • Ensure assets are tagged, tracked and compliant., • 5+ years' experience in a busy Service Desk environment, • Strong troubleshooting ability, • Solid working knowledge of Windows 11, Microsoft 365, and SCCM, • Understanding of the ITIL framework, • Excellent communication skills, written, verbal, and in presenting, • A customer-first mindset and an ability to explain technical issues clearly, • Supportive, close-knit team, • An amazing benefit package, which includes on-site gym, subsidised restaurant, • Opportunities to grow your technical and soft skills, • A role where you truly make an impact on how the business operates, • Involvement in projects, Power App development, and process improvements Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

L2 Linux Engineer, Assoc Manager, Sr Analyst Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an adhoc basis). Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: -Managing and maintaining Linux including installation, configuration, and troubleshooting. -Managing and supporting Hypervisors -Deployment and configuration clusters On-Premises and Private Cloud platforms. -Deploying clusters in a containerized environment. -Perform system administration, networking, scripting, and automation to ensure efficient system operations. -Effective line and shift management, people development and leadership for junior team members -Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service-impacting events. -Perform initial triage and isolation for incidents following established runbooks and procedures. -Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance -Ensure thorough shift handovers documenting operational status and ongoing incidents. -Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. -Develop and refine troubleshooting guides, runbooks, and knowledge base articles. -Coordinate with engineering, automation, and vendor teams for persistent or complex technical problems. -Monitor and analyse performance metrics and incident trends, recommending proactive measures for reliability improvements. -Mentor L1.5 Engineers to support skill development and knowledge sharing. -Participate in shift rotations and on-call schedules as required. -Eligibility for UK Government security clearance Required Skills: -Linux experience -Technical experience in networking, storage, compute, and related infrastructure. -Strong understanding of network protocols, configurations, and security measures within a Linux environment.<

Positive Employment is currently recruiting for a Performance Analyst for our client a government organisation in Wembley, London. The successful post holder will work as an analyst in the Resident Services Directorate, you will support the delivery of performance management, quality assurance systems, and conduct research and analysis to enhance local strategies and plans. The role involves leading data quality initiatives, producing performance reports, performance scorecards and collaborating with various stakeholders to improve service outcomes. They will also be required to build data pipelines using available tools including Power Automate, to meet reporting needs and to develop Power BI dashboards that provide enable data driven decision making and provide actionable insights. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days in the office required per week. Duties and Responsibilities but not limited to: • Support the delivery of performance management for a service area within Community, Health and Wellbeing., • Lead developments around data quality and improvement, working closely with service areas to support data improvement., • Lead on a range of performance reporting that support projects and programmes across the directorate as required., • Actively develop and improve performance system, using knowledge and experience to support managers to take ownership of data and data quality., • Undertake health and equity impact assessment, and other forms of research using modelling and forecasting techniques., • Lead and support on delivery of all national (statutory) corporate and partnership performance submissions in an accurate and timely manner., • Lead on delivery of performance reports as required, including supporting operational managers to develop and own performance management information., • Plan, deliver and lead on national ASC User and Carer Survey complete process, play a key role in conducting surveys that gather data, analyse trends, create insightful narratives and present them to management. To monitor and evaluate ongoing surveys to ensure quality and accuracy of data collected., • Ensure the accuracy and quality of the assistant analyst’s work during the ASC User/Carer survey process by overseeing their tasks, providing guidance, and offering support to address any challenges they may encounter., • Be part of the interview panel on recruiting the best candidate for the temporary Assistant Analyst role during the ASC User/Carer survey process., • Providing data to key stakeholders, including councilors and external partners, with accurate and relevant data insights through Key Performance Indicators in Corporate returns., • A degree in a relevant discipline., • Experience in performance management and research., • Possess excellent analytical, communication, and organizational skills, along with the ability to engage effectively across different service areas and drive innovative solutions., • Proven Power Automate and Power BI development skills and be an advanced MS Excel user. Pay: £30.48 per hour Please note this role is within the scope of IR35.

Onsite IT Support Engineer / 2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support and cloud computing solutions. If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION:Fully Onsite at London client sites (zones 1-6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to join a dynamic managed services environment supporting London-based clients. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer / 2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards are consistently achieved. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Onsite IT Support Engineer / 2nd Line Desktop Support Technician include: • Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat, • Incident Escalation: Investigate complex desktop support and end-user computing issues escalated from 1st Line, • Microsoft Environment Support: Troubleshoot Windows 10/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot, • Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets, • New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access, • Vendor Liaison: Escalate application issues to third-party software vendors where required, • SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements, • Call Queue Ownership: Maintain accurate ticket documentation and provide regular client updates, • VIP Support: Deliver high-priority assistance to senior stakeholders, • Team Development: Mentor and support 1st Line engineers to enhance technical capability, • Field Support Cover: Provide onsite support cover when required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role, • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications, • Experience with Entra ID, Active Directory, Intune and Autopilot administration, • Experience with DNS and DHCP configuration and troubleshooting, • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment, • Proven experience of working to SLAs within a structured service desk environment, • Excellent communication and customer service skills with clear written and spoken English, • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation, • Proactive, solutions-focused approach with strong problem-solving skills, • Experience within a Managed Service Provider (MSP) environment, • ITI v3 or v4 Foundation certification, • Experience supporting Apple Mac devices, • Knowledge of cyber security best practice and security incident processes, • Experience in an ISO27001 aligned environment, • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14470 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Credit Risk Analyst - Consumer Lending As a Credit Risk analyst, you will play a pivotal role in analysing and interpreting data to provide valuable insights that influence decision-making within the financial services industry. This position is based in Southampton and requires a detail-oriented professional with strong analytical capabilities. Client Details Credit Risk Analyst - Consumer Lending The organisation is a reputable entity within the financial services sector, specialising in analytics and credit risk management. It is a medium-sized company with a focus on delivering innovative solutions and fostering a collaborative work environment. Description Credit Risk Analyst - Consumer Lending • Analyse large datasets to identify trends and insights related to credit risk within the financial services sector., • Prepare and present detailed reports and dashboards to support key business decisions., • Collaborate with cross-functional teams to improve data quality and accuracy., • Develop and maintain predictive models to assess credit risk., • Support the implementation of risk management strategies through data-driven insights., • Monitor and evaluate the performance of credit risk models., • Provide recommendations for enhancing credit risk policies and processes. Credit Risk Analyst - Consumer Lending A successful Credit Risk Analyst should have: • A strong academic background in Mathematics, Statistics, Economics, or a related field., • Proficiency in data analysis tools and programming languages such as SAS,SQL, & Python., • Experience with Amazon Quick site & AWS Redshift., • Experience in working with large datasets and data visualisation tools and strong MS Excel skills., • Knowledge of credit risk modelling and financial services industry standards., • Excellent problem-solving and critical-thinking skills., • The ability to communicate technical information effectively to non-technical stakeholders. Credit Risk Analyst - Consumer Lending • Competitive salary ranging from £55,000 to £65,000., • Comprehensive pension scheme and life cover (4x basic salary)., • Discretionary annual bonus based on individual and company performance., • 25 days of holiday plus bank holidays, increasing with each year of service up to a maximum of 28 days., • Access to Employee rewards and a dental scheme.

Client Management Specialist Location: Newport, Wales / Stevenage / Portsmouth, UK Salary: Competitive salary and package dependent on experience? Career Level: We are hiring at levels - Senior Analyst or Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.Note: The above information relates to a specific client requirement As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure. You will additionally operate in a third-line support capacity, assisting with the resolution of complex issues, problems, and major incidents. Primary Responsibilities * Provide expert administration of Microsoft SCCM/MECM. * Manage and configure Active Directory and Group Policy Objects (GPO). * Oversee patching and software lifecycle management for Windows operating systems, including Windows 11. * Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components. * Work on assigned tasks and incidents as part of a managed service environment. * Apply ITIL best practices in day-to-day operations and processes. Desirable Skills & Experience * Experience with Nexthink or similar End User Experience analytics tools. * Strong experience with PowerShell scripting. * Working knowledge of networking concepts to support advanced troubleshooting. * Basic understanding of Linux operating systems. #LI-EU

Dynamics 365/ CRM Support Analyst Job Description Actively representing an established service sector organisation based in Central London as they look to add to their application team with a D365 CE/ CRM Support Analyst. Joining a like minded team, the role will involve supporting the day to day operation of my clients business critical Dynamics 365 Customer Engagement CRM system - troubleshooting user issues and involved in supporting new system enhancements. This brilliant role offers a great company culture/ work environment, as well as fantastic career growth prospects/ internal progression. The role is currently offered as a 1 year fixed term contract, with a view to the role extending permanently thereafter. My client is seeking a candidate who will work on a hybrid basis - a minimum of 2 day per week from modern Central London offices, and remainder home working. Role & Responsibilities • 1st/ 2nd line troubleshooting/ support on Dynamics CRM/ 365 CE, • Assisting in project related tasks such as requirement gathering/ analysis, testing, training users, • System customisation & Power Platform configuration tasks, • Proven experience supporting Dynamics CRM/ D365 CE systems, • Ability to technically support Dynamics 365 CE/ CRM (1st/ 2nd line), • Broad modular/ industry exposure - ideally sales, marketing, • Exposure to Power BI/ Power Platform customisation (preferable, not essential), • Data management experience (preferable, not essential), • A competitive base salary up to £46,500, • Attractive company benefits package

Role: Data, Privacy & AI Security Consultant Location: London Level: Associate Manager, Consultant or Senior Analyst Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement As a Team: We are a specialist Data Security and Quantum Security practice, helping organisations translate regulatory, policy and standards-based requirements into practical, scalable technical controls. Our work spans the full lifecycle, from interpreting industry standards and emerging quantum and AI guidance, through to designing and implementing real-world security architectures that work across complex enterprise environments. You’ll work at the intersection of data security, policy, engineering and architecture, contributing to: * Data security and privacy strategy * Standards and regulatory evaluation (e.g. GDPR, data governance frameworks, cryptographic, AI and security standards) * Technical transposition into controls, platforms and operating models * Development of new service offerings, vendor relationships and propositions * Solution shaping and client engagement Our culture values curiosity, structured thinking and collaboration. You’ll learn from a global network of experts while helping to build new capabilities, shape market-facing offerings and deliver measurable outcomes for clients facing their most complex data risk challenges. If you’re looking for a role where you can influence strategy, design solutions, engage with clients and help shape the future of data security, this is an opportunity to grow your career in a high-impact, forward-looking team. Role Summary: A technical and advisory lead specialising in data security, privacy, cryptography and AI security, with a strong focus on securing Productivity data and modern data platforms. You will lead discovery, architecture and design activities, and support complex implementations across M365, cloud, SaaS and AI environments, translating policy, standards, and risk requirements into practical, enforceable technical controls. This role blends deep hands-on technical expertise with client-facing advisory leadership, working across governance, technical controls, and enterprise integrations and leveraging platforms such as Microsoft Purview, Privacy automation and DSPM tooling to reduce data exposure and improve security outcomes. Key Responsibilities: Discovery & Assessment * Lead data security discovery across M365, SaaS, cloud platforms, and AI/ML workflows, identifying sensitive data locations, access patterns and exposure paths. * Analyse data flows and egress channels to understand how data is created, shared and exfiltrated across collaboration tools, endpoints, email, web and AI systems. * Assess the effectiveness of data privacy operations, identifying gaps in coverage, enforcement and operational maturity. * Evaluate cryptographic usage and dependencies, including encryption at rest and in transit, key management practices and emerging cryptographic risk Architecture & Design * Define end-to-end data security and privacy architectures integrating tools to protect data and support privacy. * Inventory cryptographic controls across data platforms, aligning encryption and key management patterns with enterprise security architecture. * Define AI security controls and guardrails, including protections around data ingestion, prompt and output handling, monitoring and prevention of sensitive data leakage into AI systems. * Translate policy, standards and risk requirements into scalable technical designs that can be implemented and operated effectively. Operational Enablement & Delivery * Develop and mature data security operating models, including runbooks, tuning approaches, incident response integration and continuous improvement loops. * Support implementation, tuning and optimisation of information protection, DLP, DSPM and privacy controls, ensuring measurable risk reduction. * Contribute to pre-sales and solution shaping, supporting client workshops, technical designs, proposals and the development of new data security, quantum and AI security offerings. * Help tailor solutions across sectors, adapting core data security capabilities to different threat models and operational environments. What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications: 31/03/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Senior Compliance Analyst - Top 40 Accounting Firm - London - Up to £45,000 Your new company Founded over three decades ago, this Top 40 UK accounting firm has established itself as a trusted advisor to a diverse client base ranging from owner-managed businesses to mid-market corporates and international groups. With a strong regional presence and a growing national footprint, the firm is known for its client-centric approach, technical excellence, and entrepreneurial mindset. The firm is currently executing an ambitious growth strategy centred on strategic mergers and acquisitions. Over the past five years, it has successfully integrated several boutique and mid-sized practices, expanding its service capabilities, sector expertise, and geographic reach. This M&A activity is underpinned by a commitment to cultural alignment, operational integration, and long-term value creation. Your new role As the Senior Compliance Analyst you will be the chance to gain exposure to a wide range of compliance tasks including AML, Data Protection, and M&A. What you'll need to succeed • Between 1 and 2 years' experience in a compliance role., • Previous experience within a professional services firm., • Previous exposure to the ICAEW., • A UK driving licence. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4707150

IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an IT Field Support Engineer / Onsite Second Line Technician to join a dynamic managed services team supporting clients across Central London. As an IT Field Support Engineer / Onsite Second Line Technician you will deliver onsite and remote IT support, troubleshooting Windows 10 and 11, macOS, Office 365 and Azure environments while maintaining strong customer relationships. The IT Field Support Engineer / Onsite Second Line Technician will travel to client sites, implement IT strategies, support cloud computing, networking, cybersecurity and infrastructure projects, and ensure systems remain secure, optimised and aligned with best practice. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT Field Support Engineer / Onsite Second Line Technician include: • Onsite IT Support: Deliver professional technical support across client sites, resolving hardware, software and infrastructure issues, • Remote Troubleshooting: Provide responsive remote IT support for desktops, laptops, mobile devices and cloud platforms, • Microsoft 365 Administration: Support Outlook, OneDrive, SharePoint, Teams and Intune environments, • Systems Support: Maintain and troubleshoot Windows 10 and 11 and macOS devices, • Server & Directory Management: Support Active Directory, DNS and DHCP within Windows server environments, • Network Support: Configure and troubleshoot WiFi, firewalls and routers to ensure reliable connectivity, • Cloud & Security: Assist with Azure Virtual Desktop, multi-factor authentication, conditional access and compliance policies, • Email Management: Manage email routing, third-party spam filters and mail tracing, • Documentation & Knowledge Sharing: Maintain accurate records and contribute to the technical knowledge base, • Client Relationship Management: Act as a trusted advisor, delivering clear communication and exceptional customer service CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in professional IT support within a managed services or corporate IT environment, • Proven experience of troubleshooting Windows and Mac operating systems, • Experience with Microsoft 365 including Exchange Online, Teams, SharePoint and Intune, • Experience supporting Windows server technologies including Active Directory, DNS and DHCP, • Understanding of networking principles including WiFi, firewalls and routers, • Experience with Azure Virtual Desktop and cloud computing environments, • Understanding of cybersecurity controls including multi-factor authentication and conditional access, • Experience managing third-party vendors and resolving printer or hardware issues, • Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700, • CompTIA A+, Network+ BENEFITS • Access to continuous training, mentorship, and certification support, • Career progression opportunities, • 21 days (increasing after 3 years of service) holiday, public holidays, • Birthday day off, • Private healthcare and 40% off gym membership, • Great pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Central location, next to a famous food market, • A friendly, inclusive, sustainable work environment, • Regular social events (tech-infused minigolf and darts, pool, and more!), • Electric car scheme after 2 years of service, • Recruitment referral scheme bonus, • Be part of a 70-strong family with low turnover and a high-impact culture The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14479 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Senior Salesforce Business Analyst 12-month contract, Outside IR35, London (4 days), To £650/day Senior Business Analyst is required by well-established organisation with operations across the UK and Europe. They focus on delivering high-quality services to a diverse client base, emphasizing innovation, efficiency, and sustainable practices. They need an experienced Senior BA with expertise in Salesforce. Role Overview The Senior Business Analyst will support a key business project by implementing technology to enhance service offerings. You will collaborate with technology teams, stakeholders, and delivery groups to gather requirements, analyze processes, and provide documented insights for system enhancements across the full life cycle. Key Responsibilities • Lead requirements gathering sessions and map current/future processes., • Analyze impacts and document insights for cross-functional technology changes., • Create standardized requirements, User Stories, and functional designs., • Develop solutions, define success criteria, and assist with QA testing., • 5+ years as a Senior Business Analyst in complex technology environments., • Experience with systems development and integration projects., • Track record of producing high-quality documentation for multi-disciplinary teams., • Ability to translate non-technical requirements into actionable insights., • Salesforce, SAP, DevOps, and Microsoft Azure.

Conflicts Advisor \n Hybrid 2 days in office \n London \n \nWe're currently working with a brilliant top 100 law firm, looking to expand their Compliance function. This is a great opportunity to join a national law firm, and a growing compliance team. \n \nFocusing on client and matter take-on, as the firm look to expand a new conflicts function splitting their current generalist compliance team. This is a team with great opportunity for internal progression, as multiple managers in the team have progressed from analyst to manager. \n \nNow looking for someone to move into a truly technical advisory role. \n \nThe role? \n\n \n\n\n\t • Be the first point of contact for conflict queries from legal teams.\n\t, • Provide strategic advice on conflicts of interest, compliance, and reputational risk.\n\t, • Investigate and resolve complex conflicts issues on new and existing mandates.\n\t, • Support training, documentation, and process improvements across the team.\n\t, • Review and analyse conflict reports to identify potential legal or commercial risks.\n\t, • Advise on new instructions, changes in scope, and lateral hires in line with firm policies.\n\t, • Collaborate with partners and fee earners to resolve conflicts and escalate as necessary.\n\t, • Maintain systems such as Intapp and blackbook, ensuring accurate and up-to-date records.\n\t, • Assist with drafting conflicts-related policies, templates, and internal communications.\n\n\n \nAbout you? \n\n \n\n \n\n\n\t • 4+ years in Legal Compliance, specifically focused in Conflicts\n\t, • Strong knowledge of professional conflicts rules (UK wide)\n\t, • Practical experience, preventing, managing and identifying Conflicts \n\t, • Analytical and communication sills\n\t, • Experience with InTapp\n\n\n \nWhat's in it for you? \n \nJoin a growing compliance team, working closely with partners, lawyers, and other business stakeholders. You'll have the opportunity to shape processes, deliver training, and contribute to strategic initiatives. \n \n Incredible opportunity for internal development \n Private Medical Insurance \n Flexible working \n Hybrid working \n 25 days annual leave, increasing with legnth of service \n Brilliant firm wide benefits \n \nInterested? \n \nKnow someone brilliant? \n\n \n \n \n \n\n\n

Investment Product Strategy Analyst Location: London Job Type: Permanent Work Setup: Hybrid Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do • Conduct market, competitor, and client research to guide global product strategy, • Evaluate and recommend enhancements or new offerings based on market and client insights, • Collect, validate, and analyze data to inform product development decisions, • Present findings and recommendations to senior management to shape strategy, • Maintain deep knowledge of investment products and industry trends to anticipate opportunities, • Manage cross-functional initiatives from planning to execution, ensuring strategic alignment, • Build internal and external relationships to enhance research and strategic outcomes What You Bring • Experience in Asset Management or Investment Management is essential, • CFA designation is highly desirable, • Strong experience conducting market, competitor, and client analysis, • Proven ability to inform and shape product strategy, • Hands-on experience developing or enhancing investment products, • Knowledge of Fixed Income, Equity, or Multi-Asset investment product What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Job Title: Payment Analyst Location: London, 5 day's onsite p/w Salary: £40,000 The Payments Analyst will support the day-to-day processing of payments, foreign exchange (FX) bookings, reporting activities, and account reconciliations. The organisation operates with a lean team and values close collaboration across all departments to maintain a high standard of service. This role requires strong communication skills, particularly when interacting with clients and internal teams. The ideal candidate will be comfortable working under pressure, managing multiple priorities, and meeting tight deadlines. Key Responsibilities Payment Processing ● Process UK domestic payments, including BACS, CHAPS, and Faster Payments (incoming and outgoing). ● Process international payments (incoming and outgoing). ● Handle SWIFT payments via SWIFT platforms (e.g., MT103, MT199). ● Perform second checks and authorise manually entered or repaired domestic and international payments. ● Conduct payment investigations under management supervision. FX & Treasury Support ● Book FX transactions. ● Assist with treasury operations and account reconciliation. ● Monitor card transactions. ● Work with counterparty banks to confirm or investigate outstanding items. Client & Internal Liaison ● Liaise with relationship teams and clients regarding rejected or exceptional items and required documentation. ● Communicate with clients on payment and account enquiries, ensuring a high level of customer service. ● Support the Compliance team with transaction monitoring. Documentation & Administration ● Maintain and update procedural documentation. ● Archive daily records and payment documentation. ● Resolve issues promptly to minimise client dissatisfaction and prevent potential revenue loss. Skills & Requirements ● Strong attention to detail with a solutions-focused mindset. ● Excellent verbal and written communication skills. ● Ability to work efficiently in a fast-paced environment while managing multiple priorities. ● Strong problem-solving skills and the ability to make informed decisions quickly. ● Advanced proficiency in Microsoft Excel. ● Self-motivated, reliable, and trustworthy. ● Able to meet strict deadlines while maintaining high accuracy. ● Comfortable working both independently and collaboratively within a team.

Business Support Analyst Location: London Contract: 12 Months+ Inside IR35 Rate: Negotiable Overview Our client, a leading global asset manager with a strong London presence, is seeking a Business Support Analyst to join their investment systems support team. You will support core platforms including SimCorp (OMS / Book of Record), Portfolio Management and Accounting systems, working closely with investment and operations teams across multiple international offices. This is a long-term contract opportunity within a stable, high-calibre environment. Key Responsibilities • Provide 1st and 2nd line support for investment platforms (incidents & service requests), • Support and troubleshoot SimCorp OMS / BoR, • Ensure production stability and manage major incidents, • Partner with product and development teams on system improvements, • Deliver user support and training, • Maintain clear process documentation Requirements • 5+ years’ experience in asset management or banking, • Strong knowledge of financial instruments (FI, Equities, FX, Derivatives), • Proven application support experience, • Hands-on SimCorp experience is highly desirable, • ITSM knowledge, • SQL, Oracle, UNIX proficiency Additional Information • On-call rota (6:00–10:30pm, one week per month – remote), • Hybrid working available (1 day per week once established)

📍 London or Whiteley Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time Introduction We are seeking an experienced Business Analyst to join our Technology Transformation team on a fixed term contract (6 months) to support a major transformation programme within our Wealth Management business. This role will focus on changes to our Practice Management Solution, Adviser Portal and integrated systems. The successful candidate will be responsible for gathering and documenting business and functional requirements, writing user stories, supporting solution design and testing. This role requires close collaboration with stakeholders, technical teams, and end users to deliver solutions that drive efficiency, accuracy, and strategic value. Why Saltus Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. As a Business Analyst, you will be responsible for: • Mapping and documenting end-to-end business processes, identifying opportunities for efficiency improvement., • Eliciting, validating, and documenting business and functional requirements, including "as is" and "to be" process models., • Appling business knowledge to the project environment, working closely with cross-functional teams., • Writing clear and concise user stories and acceptance criteria to support solution development., • Collaborating with development teams to translate requirements into functional specifications and solution designs., • Providing conceptual solutions to often complicated business problems and making recommendations for preferred approaches., • Facilitating communication between stakeholders and technical teams to ensure mutual understanding and alignment., • Supporting testing activities by validating requirements fulfilment and ensuring quality outcomes., • Assisting with training materials, knowledge transfer, and supporting the rollout of new systems and processes. As a Business Analyst, you will generally have: • Business Analysis experience in Wealth, Asset Management or Financial Services, • Strong understanding of business process mapping, requirement elicitation, and solution design., • Proficiency in creating user stories, functional specifications, and process documentation., • Strong knowledge of Agile methodology and frameworks., • Excellent analytical and quantitative skills with the ability to work with large data sets., • Strong communication and stakeholder management skills, with experience working across multiple teams., • Ability to manage competing priorities and deliver results in a fast-paced environment., • Experience with testing, training, and rollout activities., • Highly organised, detail-oriented, and proactive with strong problem-solving skills with a solutions-focused mindset., • Collaborative team player with the ability to influence and build consensus., • Comfortable working with both business and technical audiences. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London or Whiteley office for the majority of the week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? The salary is up to £55,000 depending on experience, alongside 28 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Senior Operational Risk Analyst / Operational Risk Manager Must have end-to-end experience 12 month fixed term contract Hybrid 3 days in the office/2 from home Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced Operational Risk Manager. Hybrid role – 3 days a week in the London office, 2 days from home • Office hours are Monday-Friday, 9am-5pm with a 1-hour lunch. This is an excellent opportunity to work with a dynamic Operational Risk team to assist with the management and oversight of operational risk within the Bank by the execution and adoption of the Operational Risk Management Framework (ORMF), which includes risk identification, assessment, management, monitoring and reporting of risks, with particular focus on Risk and Control Assessments, risk event management, Control Assurance Testing and MI reporting. Key Responsibilities: • Support the Head of Operational Risk within second line of defense in the day-to-day management of operational risk to include key risk management activities such as: Operational Risk Event reporting and error resolution, Risk and Control Assessments, Business/project risk assessments, Key Risk Indicators and operational risk training to first line risk owners., • Undertake and document Control Assurance Testing (CAT) linked to RCAs & risk events., • Co-ordinate, monitor, and report on a framework of Key Risk Indicators (KRIs) for the Bank., • Assist the first line of defense in the preparation and documentation of their Risk and Control Assessments (RCAs) for all areas within the Bank., • Assist the first line of defense with the investigation of Risk Events and preparation of reports., • Maintain both the risk event and risk issues logs, monitoring progress and escalating as required, • Compile the monthly MI reporting for the Risk Management Committee., • Involvement in the process of embedding the operational risk framework throughout the business areas and contribute to the risk and control culture of the organization through knowledge sharing and awareness on the importance of risk management., • Influence and monitor progress of action plans to improve the risk and control environment arising from internal and external risk events, risk issues, RCAs, risk monitoring, internal and external audits, and regulatory inspections., • Investigate and escalate breaches or risks of foreseeable harm via the risk events process. Key Skills/Experience: • Operational Risk Management experience within financial service, • breadth and depth of Operational Risk Management experience to make critical assessments and sound business decisions, • Experience gained within a Financial Services operational risk function, ideally within IT, Finance or Regulatory Reporting experience, • Solid quantitative and qualitative analytical skills, attention to detail and strong excel skills., • Strong communication skills (both written and oral) The Curve Group is a dynamic Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We will retain your data for two years from the last point of contact, after which it will be securely deleted. You can view our full Privacy Policy here:

Senior Reward Analyst Location: London (3 days onsite) Salary: £65,000 - £85,000 About the Organisation and the Role Our client, a leading international financial services organisation, is seeking a strong Senior Reward Analyst to support a busy period of transformation within its People function. This is a high‑impact role working with autonomy to deliver critical reward initiatives, provide analytical expertise, and strengthen the organisation’s overall reward governance. The position has been created to bolster capacity during a cycle of significant regulatory, structural and compensation‑related change. Operating as a trusted specialist, you will support core annual processes, contribute to the development of new reward frameworks, and help ensure compliance with evolving requirements such as the EU Pay Transparency Directive. The successful candidate will bring analytical depth, strong technical knowledge, and the confidence to collaborate across a diverse stakeholder group. Key Responsibilities • Manage modelling, data analysis and reporting to support the Annual Salary and Bonus Review cycle, ensuring accurate and timely delivery., • Contribute to the organisation’s response to the EU Pay Transparency Directive, supporting the implementation, communication, and training activities., • Develop and refine compensation ranges in line with regulatory expectations and internal reward strategy., • Lead specific reward projects, including the enhancement of job evaluation frameworks (WTW) and the Global Grading System., • Complete external market salary surveys, analyse trends, and advise on adjustments to maintain competitive pay positioning., • Provide guidance to HRBPs and business stakeholders on pay, benefits and reward policies, ensuring alignment with governance standards., • Support performance management, out‑of‑cycle salary processes and recognition initiatives across the business., • Contribute to the ongoing development of the People Department’s service catalogue and reward service delivery. Candidate Profile • Strong experience with Willis Towers Watson job evaluation methodologies and implementation of Global Grading frameworks., • Familiarity with EU Pay Transparency Directive requirements and related roll‑out activities., • Advanced analytical capability, with strong Excel skills (ideally including macros) and confidence in modelling and data interpretation., • Thrives in a fast‑paced environment and able to make well‑judged decisions with limited guidance., • Highly organised, with excellent planning skills and the ability to manage competing priorities., • Strong interpersonal and stakeholder‑management capabilities; collaborates effectively across teams and cultural contexts., • High levels of integrity, professionalism, resilience, and adaptability.

Operations Analyst – Transfer Processing Permanent A well-established wealth management firm is seeking an Operations Analyst – Transfer Processing to join its Operations team. This role plays a key part in ensuring the accurate and efficient transfer of client assets, maintaining high regulatory standards and delivering excellent internal service to front office teams. The Role You will be responsible for managing internal and external asset transfers, ensuring timely settlement and accurate reconciliation of transactions. Key responsibilities include: • Managing all internal and external transfers in and out of the firm, • Inputting and authorising transfer instructions, • Providing valuation information to Investment Managers, • Investigating and resolving failed or unmatched transfers, • Liaising with custodians and counterparties, • Performing daily reconciliations of settled and unsettled transactions, • Instructing payments relating to transfers, • Completing daily, weekly, monthly and annual control checks= About You • 2+ years’ experience in financial services operations, • Strong understanding of CASS, MiFID II, COBS and Consumer Duty, • Investment Operations Certificate (preferred) or willingness to complete regulatory competency certification, • Excellent organisational skills and attention to detail, • Strong communication skills, • Ability to manage multiple priorities in a structured environment This is an excellent opportunity for an operations professional looking to further develop within a regulated wealth management environment.

The Delegated Underwriting Authority Analyst is a full-time hybrid role based in the London, with flexibility for some remote work. This position involves managing a portfolio of delegated authority contracts, ensuring timely renewals, maintaining relationships with clients and underwriters, and delivering excellent customer service. Additional responsibilities include handling insurance documentation, collaborating with brokers, and ensuring compliance with industry regulations. Key Responsibilities: • Collaborate with the Senior DUA Account Manager to deliver tailored solutions and support to the key client., • Manage client communications, ensuring timely and professional responses to inquiries and requests., • Coordinate and prioritize tasks to meet deadlines while maintaining high standards of quality., • Build and maintain strong relationships with the client, anticipating their needs and proactively addressing challenges., • Support project management activities, including scheduling, tracking progress, and ensuring alignment with client objectives., • Contribute to strategic planning and process improvement initiatives to enhance client satisfaction., • Provide assistance and specialist advice to MGA clients and Aon colleagues on DUA placement design, available coverage and capacity, potential coverage improvements and market progress., • Understand and apply the full range of capabilities for the benefit of MGA/ DUA and insurance clients., • Build strategic relationships and help deliver long term strategy for clients. Qualifications • Detailed understanding and experience of the mechanics of delegated underwriting, and market experience of crafting and negotiating Delegated Underwriting Authority (DUA) placements, • Experience: Minimum of 8-10 years of DUA experience

Who we are Credit Benchmark is a financial data analytics company bringing together the credit risk assessments of the world’s leading financial institutions to deliver greater visibility into the credit quality of individual entities. We are growing rapidly and are looking for a permanent, full time Data Operations Analyst to join our London Team. This role is based in our London office with hybrid working. This is a great opportunity to join a growing organisation that builds a unique financial data service harnessing intelligence from some of the most prominent financial institutions around the world. The role Reporting to the Head of Client Operations, the ideal candidate will be a recent graduate, ready to start a career in the financial industry with an interest in credit risk and the broader financial markets. We would also consider someone with some existing experience (1- 3 years) within the industry. To succeed in this role, the candidate will bring a mix of innovative thinking, problem-solving, technical expertise, and strong relationship-building skills. As a Data Operations Analyst, the candidate will: • Be part of a busy and diverse team and will play a key part in maintaining and helping to develop our growing credit risk data service, • Be responsible for overseeing our core data operations: from working with data contributors to ensuring quality and accuracy of data input & output, to managing the processing of complex datasets, and diving into such datasets to resolve problems and provide value-added analysis and customer support, • Help to implement and optimize data-driven solutions and process enhancements that drive efficiency and innovation, • Use technical expertise and analytical skills to solve complex data challenges and enable data-focused decision making within the team Role responsibilities will include: • Ownership and development of our data processing operations and data solutions: Identify, prioritise and resolve data quality issues and exceptions, • Quality and execution of service: Ensuring the timely delivery of Credit Benchmark services, meeting service level targets, • Partnership with our data contributors: build and manage professional client relationships, to ensure smooth running of the data aggregation process and effective handling, escalation and response to queries/issues, • Working with other internal teams such as Sales, Analytics or Product to jointly respond to client queries, ad-hoc projects, or handle other internal projects, queries or developments., • Develop and implement continuous improvements and solutions to operational processes, increasing accuracy and efficiency of data processing What we are looking for Ideally the candidate will: • Demonstrate interest and knowledge in financial markets, the economy especially around credit risk, • Have a University or College degree in Computer Science, Finance, Economics or similar degree in a field with a substantial numerical/quantitative component, • Have prior experience working in a data processing role within an organisation or professional environment, • Have strong analytical, numerical and problem-solving skills, with good attention to detail, • Possess excellent administrative and project management skills to be able to manage workload priorities and effectively deliver to deadlines, • Have the ability to work under pressure in a professional manner, • Be a self-starter with the ability to work independently as well as collaborate with team members, • Be diligent, proactive, driven and have the ability to demonstrate initiative, • Have excellent communication, and stakeholder engagement skills, • Demonstrate Excel proficiency and familiarity with R, Python, and SQL for data analysis Benefits • Hybrid working and flexibility: Healthy work/life balance, • Holidays: Competitive holiday package, • Health and Wellbeing: Private health Insurance cover + companywide wellbeing days, • Pension: Opportunity to join company pension plan with financial education and support, • Travel: Cycle to work scheme, • Family Friendly: Supportive environment and generous paid leave for new parents, • Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship, • Community: Supportive, collaborative and social team environment Our commitment to diversity, equity, and inclusion At Credit Benchmark, we are deeply committed to diversity, equity and inclusion. This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees. We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues’ development and achievements. Our diversity brings a multitude of perspectives and ideas and is imperative to the success of our business. We are dedicated to ensuring that principles of diversity, equity and inclusion are rooted in Credit Benchmark’s DNA. We continue to build on these principles as our company grows while retaining the progress we have made as team. Credit Benchmark is proud to be an Equal Employment Opportunity employer. We believe no one should be at a professional disadvantage because of their background. We do not discriminate based upon any legally protected characteristic and are committed to fostering a working culture that is free of discrimination and harassment. Credit Benchmark is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and employment. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let us know by contacting our HR team at

Competitive Intelligence Analyst - International law firm Are you passionate about transforming data into strategic insight? Do you thrive in a fast‑paced, analytical environment where your work directly supports high‑impact business development initiatives? If so, this role is for you. Our leading global law firm client is seeking a Competitive Intelligence Analyst to join its Client Development department in London. In this role, you’ll collaborate across business development teams to deliver market‑shaping intelligence, support strategic growth initiatives, and provide actionable insights to senior stakeholders. What You’ll Do 🔎 Conduct deep‑dive research and analysis on: • Key clients and prospects, • Market and industry trends, • Providing background research for targeting initiatives, • Maintaining and evolving intelligence‑tracking tools, • Generating reports and data‑driven insights, • Identify client growth opportunities, • Benchmark against global and domestic competitors, • Support events, campaigns, client communications and strategic BD projects, • Prepare presentations and deliver insights to lawyers and internal teams What You’ll Bring ✔ Bachelor’s degree required; advanced degree a plus ✔ 4–6 years’ experience in research, analytics, or business development within a law firm or professional services environment (European office experience desirable) ✔ Strong proficiency in Microsoft Office, especially Excel, Word, PowerPoint; experience with Power BI or visualization tools a plus ✔ Skilled at navigating research platforms such as Capital IQ, Bloomberg, PitchBook, Mergermarket, FactSet, LexisNexis, Westlaw, and others ✔ Exceptional analytical, critical‑thinking, and communication skills ✔ Ability to manage multiple projects, meet deadlines, and thrive in a dynamic environment ✔ High attention to detail and strong client‑service orientation Why This Role Matters You’ll be at the forefront of driving market insight for a global platform—helping shape business development strategy, enabling cross‑selling opportunities, and supporting key growth initiatives across practices and geographies. Interested? If you’re motivated, collaborative, detail‑oriented, and excited to contribute to a high‑performing Client Development team, we’d love to hear from you. Apply today to help influence strategic decisions in a global environment.

SOC MANAGER Watford, UK · Permanent · On-site Lead a high-performing SOC. Shape strategy. Drive measurable security outcomes across multi-client environments. ABOUT THE CLIENT Our client is a well-established technology and security services provider, delivering critical cyber capabilities to organisations across multiple sectors, including highly regulated industries such as Government, Defence, and Financial Services. With a strong commitment to CREST standards and ITIL-aligned service delivery, they are investing heavily in growing their Security Operations capability and are looking for an experienced SOC Manager to lead from the front and drive operational maturity across a diverse client portfolio. WHY THIS ROLE? This is not a maintenance role. You will have genuine influence. • Own the end-to-end performance of a mature, multi-client SOC, • Drive real improvements to tooling, playbooks, and threat detection capability, • Mentor and develop a team of skilled Analysts and Incident Responders, • Engage directly with senior stakeholders and shape security strategy, • Work within a collaborative leadership team that values your expertise WHAT YOU'LL DO As SOC Manager, you will carry full operational responsibility for service delivery, performance, and continuous improvement. Leadership & Team Development • Lead, mentor, and develop a team of SOC Analysts and Incident Responders, • Conduct regular performance reviews and create structured development plans, • Foster a culture of continuous improvement and operational excellence Incident Management • Oversee the full incident lifecycle, from detection through containment and resolution, • Ensure SLA adherence, clear escalation paths, and consistent client communication, • Maintain, test, and continuously improve incident response plans and playbooks Threat Intelligence & Vulnerability Oversight • Direct threat intelligence collection and analysis to support proactive defence strategies, • Oversee vulnerability management, ensuring timely identification and remediation, • Leverage data analysis to detect trends and deliver actionable insights to clients Standards, Compliance & Reporting • Embed CREST-aligned and ITIL-driven best practice into day-to-day operations, • Support ongoing CREST accreditation and audit readiness, • Provide regular performance reporting to senior stakeholders across the client base WHAT WE'RE LOOKING FOR Essential • Proven experience leading or managing a Security Operations Centre, • Strong background in security monitoring, incident response, and threat detection, • Experience developing and maintaining SOC playbooks and standard operating procedures, • Solid working knowledge of the MITRE ATT&CK framework, • Hands-on experience with SIEM or XDR platforms, e.g. Microsoft Sentinel, Splunk, or ELK, • Excellent stakeholder management and communication skills, • Understanding of ITIL service management principles, • Experience working with multiple clients across different industry sectors Desirable • Knowledge of NIST, ISO 27001, or other relevant security frameworks, • CISM, CISSP, or CREST SOC Manager / Analyst certification, • Experience in regulated environments such as Government, Defence, or Financial Services THE BENEFITS • Career progression within a growing, well-funded cyber function, • Exposure to complex, multi-client security environments across regulated sectors, • Ongoing professional development and certification support, • Real opportunity to influence security strategy, tooling, and process improvement, • Collaborative and supportive leadership team TO BE CONSIDERED Please apply through this advert or contact Robin Muirhead directly at or on 07719 065949. By applying for this role, you give express consent for us to process and submit, subject to required skills, your application to our client in conjunction with this vacancy only. KEY SKILLS SOC Manager, Security Operations Centre, Incident Response, SIEM, Microsoft Sentinel, Splunk, ELK, MITRE ATT and CK, ITIL, CREST, NSD

Repack Client Service Support Analyst London (Hybrid) 12 Month Contract Competitive Rate of Pay HSBC are currently searching for a Repack Client Service Support Analyst to provide essential operational and administrative support to the Repack Client Service Managers, ensuring the smooth running of daily processes and contributing to the delivery of high-quality client service. The role is responsible for managing key workflows, maintaining accurate records, and supporting the team in resolving operational issues. Key Responsibilities: • Inbox Management: Monitor and manage the team inbox, ensuring queries and requests are directed to the appropriate team members and responded to promptly., • Trade Support: Track and manage failed trades, liaising with relevant teams to ensure timely resolution and accurate record-keeping., • Account Opening & Onboarding: Coordinate account opening and onboarding for new transactions, ensuring accounts are set up correctly and mapped in internal systems., • Monthly CSDR Charges: Manage the monthly Central Securities Depositories Regulation (CSDR) charges process, including data collection, reconciliation, and reporting., • Daily CLMS Overdraft Process: Oversee the daily CLMS (Client Liquidity Management System) overdraft process for Repack, assisting in the identification and clearing of breaks., • Data Integrity Checks: Perform regular checks to ensure Relationship Manager (RM) and client information is accurate and up to date in all relevant systems., • Deal Maturity & Account Closure: Run the monthly deal maturity process, assisting Client Service Managers in clearing credit balances and closing accounts as required., • Receivables Management: Support the management of receivables for Repack, including tracking outstanding items and assisting with follow-ups., • General Team Support: Provide administrative and operational support to the Repack Client Service Managers as needed, contributing to a collaborative and efficient team environment. Experience / Skills Required: • Experience in financial services operations or client service support preferred., • Strong attention to detail and organisational skills., • Ability to manage multiple tasks and changing priorities., • Good communication skills, both written and verbal., • Proficiency in Microsoft Office and familiarity with financial systems is an advantage., • Team player with a proactive approach to problem-solving. If you are interested in this position, please do not hesitate to apply! Please note that in the event of high volumes of applications, we will only be able to reach out to successful applicants in the first instance.

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 30 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. Unlike larger consultancies, we embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Job Overview: Novatus Global is seeking an experienced Regulatory Business Analyst with transaction reporting experience to oversee our Managed Services work. This role is focused on client delivery and advisory work, rather than product or platform development. You will use outputs from Novatus’ market-leading RegTech solution, En:ACT, to help clients identify reporting issues and implement practical solutions to improve the accuracy, completeness, timeliness, and regulatory compliance of their transaction reporting. Acting as a strategic advisor, you will work closely with client compliance, operations, and technology teams to analyse reporting results, diagnose root causes, and recommend changes across processes, controls, data, and operating models to enable successful ongoing reporting. This is an excellent opportunity for a regulatory professional who enjoys client engagement, analysis, and problem-solving, and who wants to work across multiple transaction reporting regimes in a fast-growing RegTech-enabled services environment. Key Responsibilities Client Advisory & Managed Services Delivery • Act as a trusted regulatory reporting advisor to clients, supporting them through ongoing managed services engagements., • Use En:ACT reporting outputs, results, and analytics to identify reporting deficiencies and control weaknesses., • Work with client teams to design and recommend practical remediation actions, including process changes, data improvements, governance enhancements, and operational controls., • Support clients in improving the accuracy, completeness, and timeliness of their transaction reporting submissions., • Provide clear, structured advice on how regulatory requirements translate into effective reporting outcomes. Regulatory Analysis & Interpretation • Apply a broad understanding of global transaction reporting regimes (e.g. EMIR, MiFIR, SFTR, CFTC, SEC, ASIC, MAS) to support client analysis and advisory work., • Interpret regulatory requirements and supervisory expectations in the context of client reporting issues and operating models., • Support impact assessments and gap analyses related to regulatory change, audits, or regulatory reviews. Stakeholder Engagement • Work directly with client stakeholders across Compliance, Operations, Technology, and Data teams., • Facilitate workshops and discussions to explain reporting issues, root causes, and recommended solutions., • Communicate complex regulatory and data concepts clearly to both technical and non-technical audiences. Analysis & Problem Solving • Perform detailed analysis of transaction reporting data, exceptions, and trends to support remediation planning., • Identify systemic issues and recurring themes across client reporting populations., • Support prioritisation of remediation activities based on regulatory risk and client objectives. Documentation & Reporting • Produce clear client-ready documentation, including analysis summaries, findings reports, remediation roadmaps, and regulatory insights., • Maintain high-quality internal documentation to support consistent managed services delivery. Continuous Improvement • Contribute to the evolution of Novatus’ managed services approach by identifying common client challenges and best practices., • Share insights and learnings across teams to improve service delivery and client outcomes., • Stay informed on regulatory developments, industry trends, and supervisory focus areas relevant to transaction reporting. Broader Team Contributions: • When capacity allows, apply regulatory expertise to support regulatory horizon scanning and rule development for the platform, including implementation, data mapping, and product duties. About You: • Broad experience or understanding of transaction reporting across one or more regulatory regimes (no requirement to specialise in a single regulation)., • Strong analytical skills, with the ability to interpret reporting results and translate them into clear, actionable recommendations., • Proven client-facing experience, with confidence engaging stakeholders and acting as a trusted advisor., • Experience working in regulatory reporting, compliance advisory, operations, consulting, or managed services environments., • Ability to bridge regulatory requirements with real-world client processes and operating models., • Excellent written and verbal communication skills., • Strong organisational skills and ability to manage multiple client priorities., • Comfortable working with data outputs and analysis tools (e.g. Excel, SQL or similar), though not a hands-on developer role. Benefits: • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Fast career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Monthly team lunches, quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Diversity, Equity & Inclusion Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates. Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct.

Business Commercial Analyst Location: Bromley, London Work Arrangement: Hybrid (3 days in the office, 2 days from home) Salary: £30,000 – £40,000 per annum + bonus Start Date: Immediate Our client, a well-established and expanding insurance business that forms part of one of the world’s largest insurance groups, is seeking a driven and ambitious Business Commercial Analyst to join their growing Commercial Team. This is a fantastic opportunity for a graduate or early-career analyst to develop within a fast-growing, entrepreneurial organisation backed by the stability and resources of a large international group. In this role, you’ll work closely with the Senior Business Commercial Analyst, supporting the delivery of a rolling three-year growth strategy. You’ll provide key commercial insight, financial analysis, and performance reporting, helping the business scale its niche insurance products across international markets. The organisation operates with the agility of an SME while benefiting from global backing - making this an ideal environment for someone eager to take ownership, broaden their commercial exposure, and accelerate their development. Role Responsibilities: Strategic & Commercial Support • Support the development and execution of the company’s three-year strategic growth plan., • Provide financial and commercial analysis to support business decision-making., • Assist in the delivery of strategic initiatives across multiple product lines., • Contribute to budgeting, forecasting, and performance tracking activities. Reporting & Performance Analysis • Analyse sales pipeline data and monitor existing customer performance., • Produce regular management reporting and performance dashboards., • Support cost-to-service and profitability analysis to improve operational efficiency., • Present insights using clear and effective data visualisation techniques. Market & Competitor Research • Conduct market research to identify new growth opportunities., • Carry out competitor analysis and mapping., • Support data-driven initiatives to strengthen new customer acquisition. Sales & Marketing Enablement • Assist in the preparation of PowerPoint presentations and new sales materials., • Support underwriting and commercial teams with data-backed insights., • Contribute to marketing strategy initiatives aligned to business objectives. Stakeholder Collaboration • Work cross-functionally with underwriting, finance, and senior leadership teams., • Support team members through clear communication and commercially focused insight., • Play an active role in business change initiatives as the organisation continues its growth journey. Skills / Experience: • Advanced proficiency in Excel and PowerPoint (essential)., • Degree in Business, Finance, Economics, Mathematics, or a related discipline, • Strong numerical, analytical, and problem-solving skills., • Experience working with data analysis and reporting; exposure to data visualisation tools is advantageous., • Highly organised, with the ability to manage multiple priorities effectively., • Strong research skills and attention to detail., • Excellent written and verbal communication skills; comfortable presenting findings to stakeholders., • Commercially minded with the ability to think strategically while maintaining analytical rigour., • Proactive, resilient, and eager to take ownership within a small, high-performing team. Why Apply? • Join a growing business at an exciting stage of development., • Gain exposure to strategic decision-making and senior stakeholders from day one., • Develop within a globally backed organisation while working in an agile, entrepreneurial environment., • Shape your role and accelerate your commercial career progression. If you are passionate about this opportunity and meet the qualifications and skills outlined, we encourage you to promptly submit your CV for consideration. Please note that the duties mentioned above are not exhaustive, and the role's responsibilities may evolve in response to changing circumstances and requirements. Sure Commercial Limited (trading as Sure Exec Search) is a proud Equal Opportunities employer and does not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics. Our Diversity, Equity, and Inclusion Policy is available on request.

Role – Data & Analytics Practice Sales Director Technology – Sales and Client Relationship Management Location – UK, Germany Compensation – Competitive (including bonus) If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. Key Responsibilities: • Develop sales opportunities targeted to all industries, selling Data and Analytics solutions and service offerings., • Manage the full sales cycle, including prospecting for new business opportunities, design solution proposal, manage opportunity pipeline, negotiate commercials, and closing business / transactions., • Design and Execute Lead generation campaigns and respond to marketing needs to grow new business., • Maintain and manage existing client relationships., • Create, Maintain and Support Annual and Quarterly business planning process. Manage and maintain Portfolio on a weekly, monthly basis., • Meet and ability to exceed revenue goal targets and operational KPIs for the Data, Analytics and AI practice., • Assist in solution development efforts by delivering feedback on market needs and opportunities., • Manage strategic relationships with Analyst, Advisors, Alliance partners., • Work with the Data, Analytics and AI delivery organization to convert opportunities, manage client relationships and fulfil client objectives and support business outcomes. Key Technology Skills: • Solid understanding and technology appreciation of:, • Hyperscalers, Services, and their operating model, • Technologies involved across Data Life Cycle (ingestion, curation, harmonization, visualization) and associated Data Management / MDM capabilities, • ETL Tools, Technologies, Visualization Tools, Technologies, Advanced Analytics and Data Science techniques, • Agile delivery model Key Core Skills we are looking for: • Strength in Communication, • Agility and Entrepreneurship, • Zeal, Responsiveness, Resilience, • Professionalism and People Person, • Well-rounded Consultant (who has been Go-To-Person for clients historically in terms of managing relationship, managing engagement) Wanted: Global Innovators to Help Us Build Tomorrow’s Enterprise. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Company Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals. Overview At Publicis Groupe, we believe in the power of data to transform how brands connect with people. Our Data Solutions team leads a Groupe-wide initiative focused on delivering best-in-class reporting and data solutions for some of the world’s most iconic brands. We work hand-in-hand with client teams, analysts, and tech specialists to build scalable, intelligent reporting frameworks that drive insight and action. We’re now looking for a Data Analyst, Reporting & Operations to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service—this role is for you. Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. Responsibilities As a Business Data Analyst, Reporting & Operations you’ll serve as the strategic link between client-facing teams and our technical developers—translating complex requirements into clear, deliverable solutions. Your focus will span data integrations, API connectors, reporting development, and dashboard functionality. Expect to lead projects end-to-end, working across teams to deliver smart, scalable, and elegant data solutions. Client & Stakeholder Leadership • Be a trusted partner to internal client teams, ensuring expectations are met with clear timelines, technical support, and transparent communication, • Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs, • Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing • Own the setup and maintenance of API connectors and automated reporting pipelines, • Validate data quality, perform regression testing, and ensure KPI definitions match client narratives, • Collaborate with technical teams to guarantee dashboard integrity and address any discrepancies Reporting & Dashboard Development • Create dashboard wireframes, gather input from client teams, and translate into development-ready briefs, • Oversee QA processes with Data Governance and the BI team, • Coordinate testing, troubleshooting, and resolution of reporting issues, • Safely manage data sharing with non-Publicis users in line with security standards Qualifications ✔ Experience in a data, operations, or analytics-focused role ✔ Familiarity with BI and reporting platforms such as Power BI, Datorama, Data Studio, Databricks, SQL ✔ Strong communication skills and a collaborative, solutions-focused mindset ✔ An organised, proactive approach—comfortable working across teams and timelines ✔ Excitement for new technology, data storytelling, and digital marketing innovation ✔ A team player who’s passionate about making data work harder, smarter, and more creatively Benefits: In The UK, Alongside The Core Benefits Such As Pension, Life Assurance, Private Medical, And Income Protection Plan, We Also Offer: • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment., • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

As people increasingly move across channels and platforms, Kantar Media’s TGI data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Research & Client Analyst Location: London, Westgate Working Pattern: Full time/Permanent/Hybrid This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Description Role Description We are looking for a curious, organised and client-focused Research & Client Analyst to join our team working on Barb, the UK’s gold-standard TV and video audience measurement service, delivered by Kantar Media. Barb provides the industry with trusted audience data covering broadcast TV, subscription video on demand, broadcaster video on demand and video-sharing platforms, based on a nationally representative panel of 7,000 households. It is one of the most advanced audience measurement services in the world and sits at the heart of decision-making for broadcasters, advertisers and media owners. This role offers strong development opportunities and is well suited to people at the early stages of their career, or looking to build experience in TV, streaming, video and data-driven media. What You’ll Do As a Research & Client Executive, you’ll be the first point of contact for Barb data users, primarily broadcasters. You will: • Respond to client queries about audience data and programme log submissions, • Investigate data queries, identify potential issues and work through solutions, • Liaise with internal subject matter experts when needed, • Clearly communicate data issues, changes and delays to clients, • Track and manage multiple queries simultaneously, ensuring timely resolution, • Help maintain high standards of data quality and client service, • Build strong working relationships with broadcasters and industry stakeholders, • Support the Client Service Manager with panel engagement activities What We’re Looking For This role is designed as a career entry point or next step, so we’re more interested in attitude and potential than years of experience. You’ll be a great fit if you have: • Strong communication skills and confidence working with clients, • An interest in TV, streaming, video and digital media, • A logical, curious mindset and comfort working with numbers or data, • Excellent organisation and time management skills, • A willingness to learn and take ownership of queries, • The ability to remain calm and professional under time pressure, • An understanding of audience measurement, research methods or media data would be beneficial, but is not essential Working Pattern • Standard weekday working hours, with a hybrid pattern of two days per week at our London office location of Hanger Lane., • Participation in a weekend on-call rota (approximately two mornings per month), paid as overtime. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit ___

Principal Analyst (Financial services & Property) • This is a 12 Month Fixed Term contract (Mat cover), • £110,000-£125,000, • London - two days a week on site near Bank/Monument stations Do you thrive at the intersection of analytics, product, and client strategy? If so, we’d love to hear from you. We’re looking for a Principal Analyst with strong technical and consultancy experience to help drive innovation and value across the UK property and financial services sectors. You'll lead a talented team of analysts, shape analytical strategy, and work closely with clients, product, and commercial teams to bring data to life. The role will require you to have previous experience working in financial services. We are looking for an experienced Senior Analytics Leader to take ownership of Property Risk Analytics across a suite of data-driven products supporting the mortgage lending ecosystem. This role is ideal for a Principal Analyst, Senior Consultant, or Head of Analytics with strong technical expertise, excellent stakeholder communication skills, and experience working within mortgage lending, property analytics, or financial services data environments. This is a hands-on leadership role focused on ensuring analytical quality, product performance, and measurable commercial impact. You will lead complex analytical work using mortgage application and property datasets, evolve risk metrics through rigorous testing, and deliver high-value insight to clients and internal teams. You’ll collaborate closely with engineering, product, analytics, and customer stakeholders to ensure property risk solutions are robust, explainable, and aligned with real-world lender decision-making. Key Responsibilities Property Risk Product Analytics • Lead the improvement, monitoring, and ongoing performance evaluation of property risk data products and metrics., • Design and deliver back-testing and performance analysis using mortgage application, valuation, and survey datasets., • Identify data quality issues, coverage gaps, and model limitations, partnering with engineering and analytics teams to resolve them., • Translate complex analytical findings into clear, actionable recommendations that inform product evolution. Client & Commercial Analytics • Deliver bespoke analytical insight to support lender decision-making and product adoption., • Provide evidence-based analytics demonstrating value, risk reduction, and operational efficiency., • Act as a senior analytical contact for key clients, supporting interpretation and implementation of property risk outputs., • Contribute analytical insight to go-to-market activity and commercial discussions., • Feed real-world client challenges and lender requirements into product and analytics roadmaps. Cross-Functional Collaboration • Work closely with engineering teams to translate analytical requirements into scalable, production-ready data products., • Collaborate with data science teams to enhance risk product capabilities., • Partner with analysts to deliver product insight, client reporting, and deep-dive investigations. Stakeholder Engagement & Influence • Engage confidently with stakeholders ranging from technical teams to senior commercial and client leadership., • Communicate complex analytical concepts and risk metrics in a clear, pragmatic way., • Champion high analytical standards, explainability, and data-driven decision-making. Skills & Experience Essential • Strong analytics background within mortgage lending, property, consultancy, or a data/software provider serving lenders., • Proven experience analysing large datasets, including performance analysis and back-testing of risk metrics., • Strong technical capability (SQL, Python, Spark, or similar)., • Experience working alongside engineering teams to develop and maintain data products., • Excellent communication skills with the ability to influence both technical and non-technical stakeholders. Desirable • Understanding of mortgage lending processes, property valuation, survey data, or secured credit risk., • Experience working with mortgage application or valuation datasets., • Experience with cloud analytics environments (AWS or Azure)., • Familiarity with Databricks or similar platforms., • Experience supporting analytics-led product development or go-to-market initiatives. Qualifications • Bachelor’s degree in a quantitative discipline (Mathematics, Economics, Physics, Computer Science, or similar)., • Advanced degree or equivalent professional experience is advantageous., • Strong applied statistical knowledge with experience solving real-world analytical problems. Benefits • Everyday Flex – greater flexibility over where and when you work, • 25 days annual leave + additional days for long service, • Day off for your house move, good deed day, and digital detox day, • Cycle to Work and Electric Car schemes, • Free Calm App membership, • Enhanced parental leave, • Fertility treatment financial support, • Group income protection and private medical insurance, • On-site gym in London, • 7.5% employer pension contribution, • Discretionary annual bonus up to 10%, • Talent referral bonus up to £5,000

Lead Data Analyst Up to £65,000 London As Lead Data Analyst, you’ll act as a trusted partner to the Head of Analytics, taking full ownership of the firm’s most strategic client accounts. You’ll sit at the intersection of data, technology, and commercial strategy, owning client roadmaps end-to-end and ensuring analytics directly drives profit and performance. The role and responsibilities: • Own senior client relationships, acting as their data and technology partner, • Define 6–12 month analytical and technical roadmaps aligned to commercial goals, • Lead end-to-end delivery of data projects, from strategy through to execution, • Architect and maintain production-grade data models using SQL and dbt, • Translate complex analytical outputs into clear, actionable insight for senior stakeholders, • Present findings and recommendations to C-suite and marketing leadership, • Bridge technical execution with business value, ensuring work delivers measurable ROI Your skills and experience: • Have expert-level SQL and dbt experience, building and maintaining production data models, • Have strong stakeholder management experience, • Are an expert in data visualisation (Tableau, Looker, etc.) and storytelling, not just dashboards, • Can manage multiple workstreams, backlogs, and delivery timelines without things slipping, • Understand the digital marketing ecosystem, including GA4, attribution, and paid media platforms (Google Ads, Meta Ads), • Have experience or interest in data science / modelling (e.g. Python for forecasting or regression), • Can clearly explain complex concepts (e.g. attribution, server-side tracking) to non-technical stakeholders, • Are ready to act as a senior leader, mentoring analysts and setting standards for analytical quality and client service

Fixed Term Contract - 12 months | Business Analyst | London | Hybrid working | £70,000 - £90,000 | Fixed Term Contract 12 months. My client are looking for a Business Analyst to join them for a 12-month Fixed Term Contract as they are undertaking a transformation programme. They are part way through a significant programme of work to update and modernise how they deliver services across their global business. They are in the process of designing and re-engineering new Target Operating Models (TOMs) across all business functions. You will need to have. • BCS certifications, • Experience of working with business stakeholders to gather and analyse their requirements., • Experience in Partnership or client centric professional service environments (accountancy, insurance, blue chip consultancies, or financial Services – i.e. private, wealth, asset management., • Experience of creating and defining new Target Operating Models for cross functional programmes, including people, processes, data, and technology. This role is a 12-month Fixed Term Contract, with 50% (2-3 days per week) worked onsite in their London office and the rest worked remotely. I look forward to reviewing your application. Fixed Term Contract - 12 months | Business Analyst | London | Hybrid working | £70,000 - £90,000 | Fixed Term Contract 12 months.

Regulatory Policy Analyst Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced Regulatory Policy Analyst. • Please note that this is a hybrid role with 3 days in the office and 2 days working from home Key Responsibilities: The role of the Regulatory Policy Analyst is in supporting the Bank’s Pillar 2 framework, including the development, coordination, and maintenance of the ICAAP, ILAAP, Recovery Plan and Solvent Exit Analysis. The role ensures that the Bank meets evolving prudential regulatory expectations by maintaining up-to-date policies, conducting high-quality analysis, and supporting governance processes. The role also leads horizon scanning for prudential regulatory developments, ensures internal policies remain aligned to supervisory expectations, and supports the Bank’s strategic approach to capital and liquidity adequacy, risk appetite, and recovery and resolution preparedness. Key responsibilities include: Prudential Regulatory Policy & Interpretation • Monitor PRA, FCA, EBA and Basel‑related prudential policy developments and conduct structured horizon scanning., • Translate regulatory changes into actionable internal requirements and identify gaps with existing internal policies, frameworks, and processes., • Produce clear interpretation statements and support policy updates related to capital, liquidity, stress testing expectations, recovery planning and solvent exit., • Coordinate annual and ad‑hoc updates of ICAAP, ILAAP, Recovery Plan and Solvent Exit Analysis, ensuring alignment with evolving supervisory expectations., • Manage contributor inputs, version control, documentation standards and governance review cycles., • Support integration of risk assessments, business plans, scenario outputs and capital/liquidity adequacy considerations into the documents (noting that model execution and second‑line stress testing remain with the Risk function)., • Ensure the ICAAP and ILAAP reflect the Bank’s risk appetite, strategic plan and capital/liquidity management approach., • Coordinate workshops and cross‑functional discussions related to scenario design, reverse stress testing, recovery options and solvent exit strategies., • Support the quality assurance and consistency review of quantitative analysis, ensuring alignment between narrative, risk assessments and management actions., • Act as a key point of contact for prudential policy interpretation across the Bank., • Support Finance, Risk, Treasury and Business Units in understanding new regulatory obligations and implementing policy updates. Key Skills/Experience: • Strong knowledge of PRA and EBA regulatory frameworks, including CRR/CRD, Basel III/IV, and supervisory expectations for ICAAP, ILAAP, Recovery Plans and solvent wind‑down., • Minimum 5 years’ experience in prudential regulatory policy, regulatory reporting, or risk management within a banking environment., • Experience drafting or contributing to ICAAP/ILAAP/Recovery Plan documentation is highly desirable., • Understanding of multinational banking structures and emerging risks, particularly across Nigeria and Sub‑Saharan Africa., • Demonstrable ability to draft, edit and finalise ICAAP, ILAAP and Recovery Plan documentation to a high standard., • Strong analytical abilities, including the interpretation of quantitative outputs and translation into qualitative narrative., • Proficiency in managing complex projects with multiple contributors and tight governance timelines. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Give As You Earn (GAYE) The Curve Group is a dynamic Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We will retain your data for two years from the last point of contact, after which it will be securely deleted. You can view our full Privacy Policy here: ___

Job Advertisement: Data Analyst (Fixed Term Contract) Location: Bromley Office (Hybrid - 3 days in-office) Contract Length: 12 Months Salary: £55,000 - £70,000 (Annual) Working Pattern: Full Time Are you a passionate Data Analyst looking for your next exciting opportunity in the Financial Services industry? Our client is on the hunt for a talented individual to join their dynamic team as a Service Analyst! If you thrive on turning data into actionable insights and are eager to contribute to risk management and compliance, we want to hear from you! Key Responsibilities: • Reporting & Analysis: Produce comprehensive monthly reports for the Service Manager, tracking progress towards objectives and evaluating service performance., • Process Documentation: Collaborate with service teams to define and document existing processes, ensuring high-quality, standardized service documentation., • Data Handling: Conduct detailed incident ticket analysis, identifying trends and major drivers to enhance service delivery and support risk management., • Ad Hoc Reporting: Own business reporting requests and identify opportunities for self-service solutions., • Knowledge Management: Review and update end-user and service desk materials, ensuring accuracy and relevance., • Experience in analytical roles within the Financial Services sector., • A natural problem-solver with a keen eye for detail and a proactive approach., • Strong proficiency in Excel, with the ability to manipulate and analyze complex datasets., • Familiarity with SQL and analytical tools such as Splunk and Tableau is advantageous but not essential., • Dynamic Environment: Be part of a vibrant team where your contributions matter!, • Professional Growth: Develop your skills and advance your career in a supportive atmosphere. How to Apply: Ready to take the next step in your career? Apply now with your CV and a cover letter highlighting your relevant experience and why you’re the perfect fit for this exciting opportunity! Join our client in shaping the future of financial services through data-driven insights. We can't wait to see what you bring to the table! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

We are GlobalLogic, a Hitachi Group Company and leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise – we help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. We are seeking an experienced and motivated Digital Researcher / Digital Analyst for one of our key clients projects for data analysis for real time incidents, ensuring product escalations are managed to client expectations and customers are provided with timely acknowledgement and resolution within agreed SLA's. You will be fluent Dutch speaking and both written and verbal, ideally to A2/B1 certified Job Responsibilities:- • Should be able to read, write provided text in recommended format within this role for Real Time Incidents; Project ensures product data is current and up to date per real time, • Strong in Dutch & English Grammar: Articulation, Sentence Structure, • Able to coordinate and swap between multiple workflows and adapt to a fast paced environment, • Strong Web-Research ability ie analyzing and interpreting patterns and trends, • Recording findings by taking written notes and using appropriate software Skills ideally required:- • Excellent Communication Skills in both Dutch and English (Read, Write, email etiquette ), • Have a good understanding of all forms of public transport, • Skilled researcher and comfortable using a variety of online sources in various languages, • Keen attention to detail, • Self-motivated, • QGIS skills are preferable, • 1 year technical support and/or other problem solving experience preferred, not necessary, • Able to maintain a positive attitude and attention to detail when performing repetitive tasks, • Adaptable and able to learn new projects and processes, • Good Judgment and decision making capability Educational background: Any Graduate ideally Customer service background (Communications team), but not necessary At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to “build the exceptional” and be fit for purpose in the 21 st century. We hire based on personality, potential, and enthusiasm to make a difference, then we give you the tools and skills you need to follow your own path Why work at GlobalLogic. Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day – so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theater trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

Company Overview Join Corinthian Sports, where luxury meets sport. Step into the world of elite hospitality with the UK’s leading provider of premium experiences at events like Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke packages to our exclusive Pegasus Lounge, we create unforgettable moments across the UK and beyond. With offices in London, Glasgow, and Manchester, your base will be in London. The Role As a Business Data Analyst, you’ll dive into the heart of guest data, event metrics, and AI-driven personalisation. You’ll help bring our data to life by supporting real-time decision-making, creating intelligent dashboards, and contributing to AI models that improve guest experiences and operational efficiency. Ideal for someone early in their data career (1–2 years of experience), this role offers hands-on involvement across analytics, infrastructure, and innovation. What You’ll Do Event & Guest Data Analysis • Analyse guest behaviour, ticketing trends, and feedback to uncover insights., • Support marketing and sales with performance metrics., • Build dashboards to track key KPIs like ticket sales and client retention. AI & Personalisation • Help develop and refine machine learning models for guest targeting and recommendations., • Validate AI outputs and enhance accuracy with real-world data., • Explore and test new hospitality AI trends like dynamic pricing and sentiment analysis., • Data Infrastructure & Governance, • Maintain data accuracy across CRM, ticketing, and event platforms., • Assist in standardising and cleaning event data., • Work with tech teams to improve guest data collection points., • Collaboration & Reporting, • Translate business needs into data-driven solutions., • Communicate insights through visual reports and data storytelling., • Train teams on dashboards and data tools. What You’ll Bring • 1–2 years in a data analyst or business intelligence role, ideally within events, hospitality, or other customer-facing industries., • Strong analytical mindset and the ability to tell compelling stories through data., • Proficiency in Python, SQL, and NoSQL databases (e.g., PostgreSQL, MongoDB)., • Experience with data visualisation tools such as Tableau, Power BI, or Python libraries (e.g., Seaborn, Plotly)., • Familiarity with FastAPI for automation and system integration., • Hands-on experience with API integrations:, • – CRM APIs (e.g., Salesforce or MuleSoft), • – Email APIs (e.g., Microsoft Graph), • – LLM and VoIP APIs (e.g., ChatGPT, Claude, Gemini) for analysing call transcripts and messages., • Working knowledge of cloud platforms such as AWS, Google Cloud, or Azure., • Excellent communication and collaboration skills for working with non-technical stakeholders., • Strong understanding of GDPR, CCPA, and data privacy best practices. What Success Looks Like With your help, we’ll answer critical questions like: • Who are our most valuable guests, and how can we better serve them?, • What drives attendance and repeat bookings?, • Where can automation and prediction improve the guest journey?, • Your success will be measured by:, • Increased event attendance and guest engagement, • Smarter audience targeting and upsell conversions, • Improved reporting accuracy and operational efficiency Perks & Benefits • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Business Analyst - SC cleared Business Analyst - SC cleared The location of the role is London (hybrid working). The duration of the contract 12 months. The salary on offer is £41k - £45k per annum. The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. Must be a UK National with minimum 5 years residency. We are looking for a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Summary The role is to join the organisation’s highest profile customs transformation project as part of an experienced delivery team. As an analyst you will work alongside the client to define and implement requirements and configurations for the business rule engine which will drive all future UK customs processing. Key skills and experience • Strong problem-solving skills and high attention to detail, • Great communication skills. The ability to tailor communication both to business and technical audiences, • Excellent client / stakeholder relationship skills with prior experience in service delivery (full training provided), • Keen desire to learn new technology and improve processes

Job Title: Senior Business Analyst Location: Any Deloitte UK location, preferably Cardiff Duration: 6 months Contract Start Date: ASAP Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. The Role We’re looking for a Senior BA to join the Business Change and Analysis team in Central Business Services at Deloitte. You will work on different projects across the business. You will be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs by understanding our business, eliciting requirements and improving the user experience. You will support the Head of Business Analysis to evolve the Business Analysis practice. Essential Skills and Experience • An experienced Senior Business Analyst in a role with process transformation or improving user experience., • Strong stakeholder management: Able to lead and drive the discussions with technical and non technical senior stakeholders, lead workshops and provide demos. Able to collaborate and manage relationships with business stakeholders, at all levels, with the ability to challenge where required., • Work independently and take the lead with managing documentation, process mapping, requirements, business case writing and user journeys, • Experience in managing and mentoring junior team members, • Understand high level business processes and problems and present solutions, • Able to define scope and distil lots of information into high level understandable concepts and business language., • Be a team player, work collaboratively and positively with others in an open and friendly manner., • Navigate and manage change in a fast-paced environment. Desirable: • Understanding of AI is highly desirable, • Lean six sigma certified, • Experience designing user experiences and design thinking, • BPMN Deliverables: Responsibilities but not limited to: • Outline the problem, proposed solution, expected benefits (financial and non-financial), costs, risks, and return on investment., • Executive summary, problem statement, strategic alignment, options analysis, financial analysis, risk assessment, and recommendations., • Stakeholder Analysis and Management Plan: Identify all individuals or groups affected by or influencing a project, assesses their interests, influence, and impact and outlines strategies for engaging and managing their expectations. Stakeholder register, power/interest grid, communication plan tailored to different stakeholder groups., • As-Is and To-Be Process Models: Document current business processes ('As-Is') to understand inefficiencies and design optimised future processes ('To-Be') that incorporate new solutions or improvements. Process flow diagrams (e.g., BPMN), swimlane diagrams, process narratives, and key performance indicators (KPIs). Business Requirements Document (BRD) / Epic & Feature Definitions (Agile) IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

A rapidly expanding, boutique, systematic strategy hedge Fund are looking to hire a smart, ambitious, driven individual to support the firm’s COO and CEO. The hire will manage a broad range of tasks including new fund & product launches, advancements into new jurisdictions, onboarding new investment strategies, strategic planning and execution, managing a range of outsourced service providers, taking lead on infrastructure development projects (for example automating back/middle office processes, improving existing reporting tools, building out dashboards, implementing new systems etc.). The hire will also work on research projects / market analytics for the CEO, producing reports, analysis and offering recommendations to support decisions at the most senior level within the firm. Candidates should ideally have 5-10yrs experience in an investment bank, prop trading or hedge fund business management / COO / strategy / projects / Business Analyst function. Candidates from leading management consultant firms could be considered if they have prior financial markets experience. Our client is looking to hire the highest calibre of candidate – they will specifically look for candidates that have experience at top tier firms, first-class academic records, additional industry qualifications and ideally advanced tech skills. The role is budgeted to pay a £150-200k year one TC, with compelling year-on-year growth.

A rapidly expanding, boutique, systematic strategy hedge Fund are looking to hire a smart, ambitious, driven individual to support the firm’s COO and CEO. The hire will manage a broad range of tasks including new fund & product launches, advancements into new jurisdictions, onboarding new investment strategies, strategic planning and execution, managing a range of outsourced service providers, taking lead on infrastructure development projects (for example automating back/middle office processes, improving existing reporting tools, building out dashboards, implementing new systems etc.). The hire will also work on research projects / market analytics for the CEO, producing reports, analysis and offering recommendations to support decisions at the most senior level within the firm. Candidates should ideally have 5-10yrs experience in an investment bank, prop trading or hedge fund business management / COO / strategy / projects / Business Analyst function. Candidates from leading management consultant firms could be considered if they have prior financial markets experience. Our client is looking to hire the highest calibre of candidate – they will specifically look for candidates that have experience at top tier firms, first-class academic records, additional industry qualifications and ideally advanced tech skills. The role is budgeted to pay a £150-200k year one TC, with compelling year-on-year growth.

Puma Capital Group are looking for a Compliance Monitoring Analyst to join our Compliance team in London. Within this role, you will be a trusted point of control and judgement within the business and will have ownership of a core compliance responsibility. The role will be responsible for the review and approval of financial promotions and other external‑facing communications, alongside the delivery of Puma’s Compliance Monitoring Programme. This role will allow the individual to broaden their regulatory knowledge and practical experience across the compliance lifecycle. Role Responsibilities: • Review and approve financial promotions, marketing materials and other communications to clients and external distributors, ensuring that all materials comply with applicable regulatory requirements and internal policies and are clear, fair and not misleading, • Work closely with relevant teams, including Marketing and Product, to ensure that promotional strategies are compliant and that all external facing collateral is factually accurate, appropriately maintained and subject to ongoing review and approval, and that communications sign-off is actioned in a timely and robust manner, • Maintain accurate and auditable records of all reviewed and approved materials, • Build and maintain a strong working relationship with the Product team to ensure a sound understanding of product and service features, • Supporting the delivery of the Compliance Monitoring Programme, • Assisting with governance, reporting and thematic reviews, • Assisting with regulatory horizon scanning and internal regulatory updates, • Contributing to policy and procedure reviews, • Assist with streamlining compliance processes, leveraging AI, • Supporting ad‑hoc compliance queries from the business Experience Required: • Experience working within a Compliance function at an FCA-regulated investment management firm, • Proven understanding of FCA regulatory requirements relating to financial promotions and client communications, • Previous exposure to Compliance Frameworks, with experience of compliance monitoring including thematic reviews and horizon scanning, • Exceptional organisation skills, with the ability to multi-task and prioritise competing demands, • Proven time management skills, with an ability to deliver against strict deadlines, • Excellent attention to detail, • Ability to develop and maintain strong working relationships across the business, and to manage stakeholder expectations effectively Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Demonstrates high levels of discretionary effort About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £3 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Lead Service Desk Analyst Up to £55,000 per annum plus bonus and benefits Site based – South West London Our client, a globally recognised giant in the Design and Engineering space is looking for an experience Service Desk Analyst Lead to be responsible for the smooth running of their