Client service analyst jobs in United Kingdom

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job title – Senior Business Continuity Analyst - 24 month FTC Location – London About Federated Hermes; Federated Hermes, Inc. is a global leader in active, responsible investment management, with $845.7 billion in assets under management, as of August 1st, 2025. We deliver investment solutions that help investors target a broad range of outcomes and provide equity, fixed-income, alternative/private markets, multi-asset, and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide. Our clients include corporations, government entities, insurance companies, foundations and endowments, banks, and broker/dealers. Headquartered in Pittsburgh, Federated Hermes has more than 2,000 employees in London, New York and offices worldwide. For more information, visit FederatedHermes.com Main Function of the role: Responsible for partnering with assigned business units and GTO staff to perform analysis and recovery requirements elicitation for developing, maintaining, and testing response and recovery plans to ensure FHI can resume critical activities within business-identified time frames. This includes identifying, reducing, eliminating, or escalating potential risks and vulnerabilities that could result from disrupting essential processes at any FHI office due to natural disasters, technical failures, third-party vendor failures, market disruptions, or human error. Engage in new, complicated project work and mentor less experienced business continuity analysts. The position demonstrates expertise in business continuity subject matter. The incumbent is expected to be available during non-business hours to address event response issues that may arise. Key task and responsibilities: • Business Continuity Plans - Support BC Liaisons, Activators, and Plan Approvers to develop, review, update, and approve their business impact analysis and continuity plans., • Develop user documentation to facilitate efficient input and maintenance within our software, • Facilitate completion of Business Impact Analysis (BIA), ensuring that listed processes follow nomenclature guidelines, have an appropriately vetted impact analysis and maximum allowable downtime, identify required applications and vendors, and list an accurate dependency mapping, • Collaborate with BC Liaisons, Activators, and GTO to understand business requirements as identified in the BIA and translate them into appropriate recovery strategies and test scenarios, • Using the BIA as the basis, facilitate the completion of the BC Plan, ensuring a complete and accurate invocation recovery task list, applicable recovery strategies, and resources for each of the four recovery scenarios, • Loss of Worksite, • Loss of People, • Loss of Application, • Loss of Vendor, • 24/7 support when a business disruption occurs., • Communicate to impacted parties., • Drive creation and distribution of status updates to impacted parties., • Serve back to more senior EBC staff to lead an event response., • Conduct after-action reviews as directed., • Assist the Director of Business Continuity and client-facing staff in responding to RFI/RFP and client due diligence questionnaires, • Represent FHI and interact with industry peers at conferences and other business continuity-related organizations when appropriate:, • Continuity Insights, • Local Contingency Planning Association, • Disaster Recovery Institute International, • ICI BC Committee, • SIFMA BC Committee, • FSISAC Experience Required: • Experience working in or analysis of office operations with tight time constraints, • Experience prioritising multiple tasks, • Working in or analysis of office operations with tight time constraints, • Experience coordinating with public emergency responders, facilities managers, and recovery service providers, • Project management experience, • Bachelor’s degree with Business Continuity or Risk Management certification Minimum knowledge & experience required: • Minimum 4 - 10 years of experience, which includes exposure to risk management and disaster recovery principles, which consists of 3 years of business continuity experience, • Experience interacting with business partners to drive business continuity planning, • Experience in performing requirements analysis and solid knowledge of methods and techniques to elicit and analyse business requirements, • Financial services industry experience, including asset management Candidate Profile: • Proficiency in MS Office and related applications (PowerPoint, Excel, Word), • Cooperative attitude and practical interpersonal and communication skills (oral and written), • Ability to multi-task and prioritize independently., • Ability to plan and organize work effectively, including multi-tasking and prioritizing tasks independently, • Analytical and problem-solving skills, • Customer service orientation, • Basic project management skills Diversity, Inclusion and Flexible Working We believe in genuine opportunity, fairness, and respect for all applicants and aim to ensure that no current or prospective employee is subject to discrimination or treated less favourably on the basis of their disability, gender identity or expression, race, ethnicity, religion or belief, marriage or civil partnership, pregnancy and maternity, age, sex, or sexual orientation, or disability. We understand that applicants may have different needs and expectations related to their working arrangements and are committed to a discussion on flexible working. Please raise these with your Recruitment contact to discuss what type of arrangements can work for you and the role for which you are applying. We welcome applications from all eligible candidates, and we particularly encourage applications from qualified candidates who identify as women and/or are from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector. We are a Disability Confident Employer and participate in the “Offer of Interview” scheme, intended to actively encourage applications from people with a disability or long-term condition and offer an interview to those who meet the minimum criteria set out within this job description. You will need to let us know if you would like to opt in to this scheme by contacting Jessica Sheehan at or +44 207 702 0888. You do not need to share details of your disability or long-term condition. If you would benefit from alternative methods of applying or for workplace adjustments during the recruitment process, please also let us know by contacting Jessica Sheehan at or +44 207 702 0888 to discuss the support you need.

Business Analyst - EU DORA Compliance (3 Days in Office / 2 WFH) 6-Month Contract | Inside IR35 McCabe and Barton are working with a leading investment client who are seeking a 6-month contract Business Analyst with regulatory compliance experience to support our EU DORA implementation. The role involves translating regulatory requirements into actionable business and technical specifications while ensuring comprehensive documentation. Key Responsibilities: • Analyse DORA regulatory requirements and translate them into detailed functional and technical specifications, • Conduct gap assessments between current ICT risk management practices and DORA obligations, • Elicit, document, and validate requirements from stakeholders across risk, IT, operations, and compliance functions, • Design and document business processes for ICT risk management, incident reporting, and resilience testing, • Create comprehensive process flows, procedures, and guidelines to support operational resilience requirements, • Collaborate with IT teams to define system changes, controls, and monitoring capabilities needed for compliance, • Support vendor risk assessments and document third-party ICT dependencies and critical service arrangements, • Facilitate requirements workshops and ensure alignment between business needs and technical solutions, • Develop templates, frameworks, and documentation standards for ongoing DORA compliance maintenance, • Validate that delivered solutions meet regulatory requirements and support user acceptance testing activities, • Must have experience of delivering DORA legislation in a regulated Financial Services environment If you think you have the relevant experience for this role then please apply with your updated CV!

Application Support | PowerShell, SQL - Front Office, Energy Trading | £85,000 + Bonus + Benefits | 3 days onsite | LDN Application Support Analyst is needed for a Cross Asset Trading House delivering both technical and procedural assistance to internal teams and external stakeholders in the front office. Acting as a key point of contact for issue resolutions, managing incidents, troubleshooting day-to-day application problems, and providing swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities. Technologies include: PowerShell, SQL Server, Python Scripting -This role will be working within the Front Office Teams and would require experience within Trading Platforms and understanding the full Trade Lifecycle. Day to day, this role will involve PowerShell scripting which is a key part of the role, and work in SQL including querying, tables, and schemas. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support (using PowerShell, SQL, Python Scripting) to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. As an Application Support Analyst, you will get exposure to all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems 📍This Application Support Engineer role is permanent position. 📍Hybrid working. 3 days a week in the office. Closest station is Liverpool Street 💰 Paying up to £85,000 per annum. + Bonus + Benefits 🧑‍💻 PowerShell, SQL, Trade Lifecycle, and Financial Services Experience required • 5 years + Application Support experience ideally garnered within an energy, commodity or similar trading environment., • Experience on a support desk responsible for front office production applications., • Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes)., • Technology skills in PowerShell, SQL, Python Scripting, • Able to manage incidents and service requests while providing timely status updates to users., • Experience of a trading-based service delivery environment., • Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs., • Experience in trading and risk management systems for commodities covering front to back-office is highly desirable., • Liaison between technology department and business groups to communicate system changes. Technical requirements • Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11G on), • Knowledge of a scripting language (e.g. PowerShell), • Create and deploy PowerShell scripts providing a range of business functions. If you would like to apply, please send your latest CV to this post or directly to Application Support Analyst | PowerShell, SQL - Front Office, Energy Trading | £85,000 + Bonus + Benefits | Permanent | 2-3 days onsite | London

Senior Business Analyst London (Hybrid) FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Senior Business Analyst. • This is a hybrid role with 3 days in the office & 2 days from home This purpose of this role is to support the Corporate Banking team of First Bank UK. The role requires strong credit, financial analysis and financial modelling skills. You will be supporting the Relationship Managers (RMs) and Head in daily activities with required management of assigned client relationships in order to meet the Department’s set objectives. Key Responsibilities: • Supporting the RMs to drive origination of business by marketing new relationships, conducting research/initial assessments on prospects and preparing high quality presentations for internal discussions., • Supporting the RMs to meet all on-boarding KYC and on-going KYB requirements in a timely manner and in line with the Bank’s policies and procedures., • Working closely with the Business Risk Review team to ensure all compliance checks are done within the required timeframe with no adverse findings by the 2LoD., • Preparation and timely delivery of credit applications with detailed financial analysis using correct data points for new and existing relationships., • Working to a high degree of accuracy to avoid operational errors/losses and customer complaints, • Supporting the RMs with day-to-day management of client relationships and facilities, including but not limited to covenant monitoring, transactions monitoring, implementation of facility and compliance terms and conditions and other related tasks as directed by the RMs. Key Skills/Experience: • Some relevant banking experience (Credit Risk, Financial Analysis or Middle Office), • Previous experience as a Business Analyst, • Good understanding / knowledge of Structured Trade Finance and/or Trade Finance and/or Corporate Lending products, • Good level of business acumen and commercial awareness, including awareness of economic, cultural and regulatory issues within the banking environment, • Strong credit assessment skills, particularly with regards to more complex and structured facilities with an international dimension, • Good level of understanding of regulatory matters with respect to CDD/KYC, • Previous experience working in the African market is highly advantageous, • Financial modelling skills are desirable, • Ability to interact with customers across all levels, • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: ___ First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Application Support Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: • Managing incidents from start to finish, ensuring SLAs are met, • Investigating, replicating, and resolving issues using SQL and internal QA environments, • Performing system configuration, deployments, and health checks, • Delivering client training and demos (both remotely and in person), • Escalating and tracking issues through to resolution, keeping stakeholders informed, • Producing service desk performance reports and assisting with Power BI issue analysis What we’re looking for: • Strong customer focus and communication skills, • Experience with Service Desk tools (e.g., Jira Service Desk), • SQL or database scripting skills (preferred), • Knowledge of ITIL framework and support processes, • Detail-oriented, proactive, and able to manage multiple priorities, • Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part of a collaborative, forward-thinking business that delivers configurable and scalable software solutions for a dynamic industry. We value teamwork, innovation, and a drive for excellence — and we invest in your growth and development.

Job purpose: SystemsAccountants are working on behalf of a legal client to source a Finance Systems Support Analyst (Elite 3E) to provide systems support to users. The role will involve educating staff in the system, maintaining documentation, and designing, testing, and implementing functional improvements. Roles and responsibilities: • Deliver expert and dependable support for financial systems to users across the global network., • Handle 3E support requests promptly and effectively., • Log, track and escalate software defects and other technical issues as required., • Seek opportunities to enhance service quality, improve processes and optimise the use of financial systems., • Perform year end and month end processes., • Help identify performance issues and support IT teams in testing and validating technical solutions., • Contribute to the creation and upkeep of training materials and scripts, and assist in delivering training sessions so that all finance staff have the necessary system knowledge., • Be able to work in shift patterns on a rota basis between 07:00 and 19:00. Role requirements: • Experience in Practice Management Systems, Elite 3E preferred., • Able to adapt to new systems and technologies (SQL, reporting concepts)., • Finance transactional processing experience., • Experience working within a large, multi-national organisation. SystemsAccountants are a leading finance systems and finance transformation resource partner. We are the go to provider of ERP/PMS interim and permanent talent. If you are a candidate on the market for your next position, or an organisation looking to explore your staffing options, then please get in touch with .

IAM Technical Analyst - Change Project London - Onsite 3 days a week 6 month contract Inside of IR35 £550 per day My client is looking for a IAM Analyst who has extensive change experience to join their team. You will enables successful technology change through execution of identity and access management technical change processes for a portfolio of technology change initiatives ensuring solutions are fit for purpose and comply with minimum standards, controls and risk appetites. Works with stakeholders to maximise contribution to Group OKRs and Provides SME assistance to enhancement of the Service Architecture & Enablement function & toolkit(s). Key Accountabilities • Enable successful technology change through execution of identity and access management activities providing technical expertise, design and implementation of agreed solutions., • Work as ‘single point of contact’ (SPoC) or ‘relationship based fly-in resource’ (RBFiR) covering required activities for a portfolio of technology change initiatives., • Provide pro-active support, advice and guidance to ensure the requirements and design of identity & access management solutions are aligned to technology strategy, standards, architectures, patterns and road maps., • Liaise with teams and 3rd parties involved to ensure “Path to Live” activities are completed., • Design the identity & access management solution, reach consensus with stakeholder(s) and execute activities required to implement agreed design(s) including provision of day 1 user access, knowledge creation, warranty, production of management information and seamless handover into operations., • Provide pro-active updates on progress to stakeholders, and; ensure key milestones and deliverables are met on-time in-full through management of risks and issues to acceptable conclusions with stakeholders. Key Skills • Technical IAM Analyst, • Extensive change project experience

Business Analyst – London – PERM – Hybrid working My Law Firm client are looking for a Business Analyst to join them. Working within their Change Team, they will be responsible for the successful delivery of a diverse portfolio of projects. My client are looking for candidates with, • Experience working inhouse in an international law firm or a similar professional services environment., • Good understanding of Client Onboarding, Matter Inception, Matter Management, and experience of operational & legal business processes., • Legal financial systems experience., • Knowledge of systems such as Intapp, Aderant and Elite 3E., • Proven experience working with or managing senior stakeholders, including vendors, consultants and service providers., • Strong Business Analyst skills, with experience working projects end-to-end from requirements gathering, analysis, design, implementation, embedding solutions with end users and driving continuous improvement. They have a hybrid working policy of at least 2/3 days per week in their London office and the remainder worked remote. I look forward to receiving your application. Business Analyst – London – PERM – Hybrid working

My leading Tech client are looking for a talented and motivated individual to manage the billing for their multi-vendor cloud service. You’ll work with large volumes of data, a wide range of vendor products, and ensure billing accuracy through detailed analysis and work across a variety of teams. This is a newly created role in a fast growing business. The role is varied and the team are very supportive. A fantastic opportunity! The following skills / experience is essential: • Strong numerical and data analysis skills, comfortable working with large datasets., • Proficiency in Microsoft Excel., • Excellent communication skills, • Any experience with NetSuite, AWS, O365, Azure or Adobe billing data is desirable., • Any experience with Billing Risk, Audit, Assurance, Control or Compliance is desirable. Salary: Up to £35,000 + package Location: West London (good work from home options available) If you are interested in this Billing Analyst position and meet the above requirements please apply immediately.

⚠️ This role is based in the UK and we unfortunately are not able to provide visa sponsorship. ⚠️ ⚠️ Also, this is an experienced hire role. Please do not apply if you are seeking your first role in cyber security - look out for our Graduate SOC Analyst roles instead ⚠️ What we’re offering (saves you scrolling straight to the bottom): • Salary: £40,000–46,000 depending on experience, • Shares: We operate an EMI scheme and you will earn over time a slice of the CyPro pie., • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days), • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive., • Working Hours: 4 days on, 4 days off, rotating day/night shifts, • Training: Budget for one certification/course per year, • Socials: We meet regularly to have a drink, throw some axes, • Start Date: ASAP About CyPro: • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs)., • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals. By 2022, SMBs accounted for 75% of attacks, largely due to being easy targets., • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights., • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey. The Role: • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations., • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures., • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you. Core Responsibilities:Security Monitoring & Incident Response • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic., • Assess severity and impact of alerts, triage and investigate incidents independently., • Execute containment and remediation actions using defined runbooks and playbooks., • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour., • Produce detailed incident reports, RCA and after-action reviews for internal and client use., • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework., • Draft and optimise KQL queries for detection and threat hunting., • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities., • Review and tag IOCs and TTPs observed in client environments., • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends., • Join governance calls with senior analysts or managers to present SOC insights., • Support the management of CyPro’s internal security environment., • Administer and monitor identity management solutions., • Manage and maintain our MDM platform to ensure secure and compliant device management., • Design and develop Logic Apps to automate incident response workflows., • Contribute to evolving internal runbooks and knowledge base articles., • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500)., • Stay up to date with current threat trends, attacker TTPs and defensive strategies., • Actively participate in ongoing training and capability development. Who we're looking for: • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow., • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development., • Always Improving – we’re a growing business and want our people to grow with us. What we think you need to be successful: Education & Experience • University educated with a degree in computer science, information security or equivalent, • At least one year of experience in a SOC environment monitoring and responding to incidents, • Microsoft Sentinel and Defender hands-on expertise, • SC-200 certification or willingness to achieve it, • Strong KQL skills for threat hunting and incident forensics, • Experience with SIEM, IDS/IPS and threat intelligence platforms, • Familiarity with incident response frameworks and security best practice, • Problem-Solving: Identify, troubleshoot and resolve complex security issues., • Attention to Detail: Ensure accurate detection, analysis and documentation., • Analytical Thinking: Comfortable interpreting complex security data., • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences., • Calm Under Pressure: Maintain composure during incidents and escalate appropriately., • Accountable & Humble: Take ownership and learn from experience., • Curious: Dive into data sets and problems to uncover patterns and root causes. Our Two-stage Hiring Process: • Intro Discussion (20 minutes, Remote): An initial chat to learn more about you and the role., • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: • Respond promptly to client support requests and inquiries., • Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required., • Provide customer support for order entry, risk management, and exchange connectivity issues., • Conduct detailed analysis of complex order and trade histories., • Coordinate the deployment and configuration of the company's products for new customers., • Manage the distribution and installation of software enhancements and upgrades., • Collaborate with exchanges and internal software engineers to test and implement new software releases., • Assist the infrastructure team in testing and completing server and network upgrade projects. Job Requirements • A STEM Degree, • Demonstratable interest in working in technology, • Good understanding of Linux OS, • Ability to manage and prioritise work and can maintain high levels of productivity with minimal supervision., • Will respond promptly to client needs and proactively solicit feedback to improve service., • Strong analytical skills to correctly identify the root cause of a range of issues, and working on, or actively contributing to, the rollout of the solution., • Can thrive in high-pressure or time critical situations, working in a team to deliver results to tight deadlines. The role is London City based, 5 days in the office. This role suits a fresh STEM graduate with a passion for Linux, you will be using Linux at home and will have a confident command of the terminal, this role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.

Senior Application Support Analyst – Commodities Trading (Endur) Location: London Contract: Full-time - Hybrid Salary: £100,000 + Bonus + Benefits We’re looking for a hands-on Senior Technologist with deep experience in the commodities trading industry, passionate about technology and skilled in supporting enterprise-wide trading systems. You’ll play a key role in ensuring the smooth operation of business-critical platforms, working closely with traders, risk teams, and developers to deliver both tactical fixes and strategic improvements that drive real business value. This is a high-impact role in a fast-paced trading environment, requiring strong technical knowledge, business awareness, and the ability to communicate effectively across teams and regions. Key Responsibilities • Provide front-to-back support for commodity trading and live position applications during trading hours., • Support CTRM and connected upstream/downstream systems for intraday and end-of-day processing., • Ensure timely execution of batch jobs and take corrective action when needed (e.g. fixing curves, excluding deals/portfolios)., • Proactively monitor system availability and performance, identifying and resolving issues before they impact users., • Manage communication with internal stakeholders, clients, and vendors regarding incidents, progress updates, and planned changes., • Log, prioritise, and track support tickets, ensuring fast resolution and excellent service delivery., • Collaborate with the Service Desk and escalate issues requiring 3rd-level support where appropriate., • Support continuous improvement of client satisfaction, reliability, and operational efficiency. Technical Expertise • 10+ years in IT, with at least 5 years in the energy trading domain., • Strong functional knowledge of OpenLink Endur, including front-, middle-, and back-office modules (trade capture, confirmations, invoicing, risk management, EOD batch processing, troubleshooting)., • Solid understanding of North American Gas & Power trading lifecycle., • Experience supporting CTRM applications and related systems, with strong awareness of trade workflow and operations., • Familiarity with Risk, PnL, and PnL attribution concepts., • Programming experience in Java, .NET, or similar; knowledge of Endur OpenJVS is an advantage., • Proficient in SQL and database troubleshooting., • Comfortable supporting a global team across multiple regions., • Eagerness to learn and support both third-party and in-house systems. Non-Technical Skills • Fluent in English with excellent communication skills across business and technical stakeholders., • Calm and effective under pressure, with strong analytical and problem-solving ability., • Self-motivated, organised, and capable of managing multiple priorities in a dynamic trading environment., • Quick learner with adaptability to new technologies and evolving business needs., • Collaborative mindset – able to work with geographically distributed teams., • Flexibility to participate in shift patterns or on-call rotations as required. Why Join? • Work directly with traders and risk teams on mission-critical energy trading systems., • Be part of a high-performing global technology function supporting complex, fast-moving markets., • Gain exposure to Endur and advanced commodities trading technologies., • Competitive compensation, performance bonus, and career growth opportunities in a leading energy trading organisation. If you’re a seasoned technologist with a passion for problem-solving and deep expertise in Endur and commodities trading, we’d love to hear from you.

Application Support Analyst – Trading & Back-Office Systems £85,000 London hybrid We’re looking for a talented Application Support Analyst to join our global support team and play a critical role in keeping our front office and post-trade systems running smoothly. You’ll be at the heart of a fast-paced financial services environment, ensuring stability and performance across trading, settlement, clearing, and risk platforms used by both internal teams and external clients. What you’ll do • Provide 2nd/3rd line support for trading and back-office platforms, ensuring minimal disruption to users., • Take ownership of incidents, drive resolution, and manage outages in line with ITIL best practices., • Partner with infrastructure, service desk, development, and business teams to deliver seamless support., • Manage vendor relationships, exchange upgrades, and technical client onboarding., • Support new system analysis, implementation, and documentation., • Deliver compliance reporting, exchange reporting, and monthly system performance metrics., • Contribute to process improvements and best practices across the support function. What you’ll bring • Strong technical background across Windows/Linux/Unix OS with database expertise (SQL, PostgreSQL, MongoDB, Oracle)., • Hands-on scripting experience (PowerShell, Python, etc.)., • Solid knowledge of trading, clearing, and settlement flows within financial services., • Experience in exchange/vendor management and supporting connectivity protocols (FIX, market data)., • Familiarity with ITIL processes and change management., • Strong communication, documentation, and stakeholder management skills., • Ability to stay calm and effective under pressure in a fast-moving environment. If you’re proactive, resilient, and ready to take your next step in financial application support, we’d love to hear from you.

Digital transformation is rewriting the rules of every industry — and Intellias is at the forefront of this change. As a trusted engineering partner to the world’s most innovative businesses, we help them harness technology to solve complex challenges and unlock new opportunities. Now, we’re looking for a Global Head of Proposition & Analyst Relations to define and champion the value Intellias delivers. You’ll work at the intersection of market insight, storytelling, and executive engagement, shaping the way we communicate who we are, what we do, and why it matters. What project we have for you Our global marketing team is in the midst of an ambitious transformation — building a sharper, more distinctive market presence that reflects the innovation and expertise at the heart of Intellias. In this role, you’ll collaborate with senior leaders, service line experts, and our analyst relations partners to translate our capabilities into clear, compelling, evidence-backed propositions. You’ll own the creation and continuous refresh of sales collateral and content, ensuring it’s not only visually and verbally aligned with our brand, but also resonates deeply with client needs and market trends. You’ll also be the primary point of contact for global analyst relations — briefing, responding, and building trusted relationships with top-tier industry analysts such as Gartner, Forrester, and Everest Group. This role reports to the Global VP of Marketing and works closely with stakeholders across geographies, service lines, and corporate functions, in a fast-moving and collaborative matrix environment. What you will do • Shape our market story – Develop clear, emotive, and data-driven narratives that communicate the value of Intellias’ services to clients, analysts, and internal teams., • Own our propositions – Build, maintain, and continuously refine our portfolio of service propositions and supporting collateral., • Equip our teams to win – Deliver high-impact materials for pitches, proposals, and campaigns that align with buyer priorities., • Lead analyst engagement – Manage our global analyst relations programme in partnership with our agency, including briefings, RFIs, and relationship building with top analysts., • Work across the business – Collaborate with executives, service leaders, and subject matter experts to ensure consistency, clarity, and market relevance., • Champion insight-led content – Leverage research, data, and market intelligence to inform messaging and positioning. What you need for this • 8+ years’ experience in proposition development, product marketing, presales, or a related discipline — ideally in B2B technology and/or services., • A track record of creating compelling, evidence-based value propositions that drive engagement and sales., • Strong understanding of buyer needs, market dynamics, and competitive positioning., • Exceptional written and verbal communication skills in English (native-level fluency required)., • Confidence, gravitas, and experience engaging with senior executives and external stakeholders., • Ability to work autonomously in a matrix environment and drive projects forward without close supervision., • Strong project management skills, able to handle multiple priorities and deadlines. Nice to have • Experience managing analyst relations programmes or working directly with firms such as Gartner, Forrester, or Everest Group., • Additional language skills., • Familiarity with digital engineering, consulting, or enterprise technology service What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Planning & Performance Analyst (VP) Planning & Performance Analyst is required to join the Operations & Planning Department of a global investment banking business. This is a permanent position, at Vice President level, based in their London office. This role will pay a base salary of between £90,000 - £120,000 (based on experience) - Hybrid working (2-3 days in office). This is a crucial role that focuses on analysing financial and workforce data, producing forecasts, and delivering insights to support strategic decision-making. Key responsibilities include financial modelling, budgeting, performance analysis, variance reporting, and preparing management reports. Key requirements: • Strong analytical and financial modelling skills., • Experience in budgeting and forecasting., • Ability to communicate insights effectively to senior stakeholders. This is an excellent opportunity for a commercially minded finance professional to shape strategic decision-making at a global bank across EMEA, using financial analysis and modelling to influence performance across a diverse, high-impact operations function. If you feel like you match the above and would like to hear more, please apply within. Planning & Performance Analyst (VP) Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we’d love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 - Winner Best Client Service 2017 - Winner Agency of The Year 2017 - Winner Banking & Financial Services Agency 2016 - Winner Banking & Financial Services Agency

Test Analyst - £300 per day outside IR35 - Hybrid (3 days per week) - Central London Please note: This role requires candidates to be able to commute to the office three days per week. La Fosse has partnered with an entertainment client to recruit a Test Analyst for a short-term contract. The successful candidate will support the Test Execution Phase of the project and will be expected to understand project requirements and design specifications, as well as create comprehensive test cases across implementations Key requirements: • Strong understanding of software testing processes, test case creation, and defect management., • Ability to analyse requirements and translate them into effective test scenarios., • Hands-on experience with Service now implementations, and testing., • Experience testing across multiple modules such as ITSM or instances., • Attention to detail, proactive problem-solving, and strong communication skills. Please note: The ideal candidate will have experience working on implementations, preferably with ServiceNow. Interview process: One interview with Programme Test Manager and then offer. To apply: Please click the link below

Position Title: Catastrophe Analyst Reports to: UK Catastrophe Analytics Lead Location: London Summary of Position: The role will work with the existing analytics teams (UK and US actuarial as well as the US catastrophe function) to service broking teams and their clients across the UK, Bermuda and International functions. There are no silos at BMS and analytics is looking to position itself as a global value-add service within the business operating across one platform. The role will focus on catastrophe analytics, utilising industry standard tools (RMS Moody’s and Verisk platforms), building relationships and assessing non-standard tools (e.g. Fathom, KCC, Renew Risk) as well as using and supporting development of bespoke BMS tools to support BMS tools and practice to support (re)insurance placements from across multiple lines of business. There will also be opportunities to get involved in data strategies at both function and group levels, playing a key role in driving automation and improving efficiency across aligned workflows. There will be a strong element of client facing, with the aim of catastrophe modelling analysts at BMS Re becoming consumers of cat analytics, not just producers. Key Responsibilities and Accountabilities: This position supports the business by enhancing its catastrophe analytics capabilities, whilst also helping to shape strategic direction and support team growth. Key responsibilities will include, but are not limited to: • Data manipulation and reporting, predominantly with a catastrophe modelling focus., • Producing and analysing catastrophe modelling output., • Presenting to clients and colleagues., • Project work focused on developing bespoke catastrophe analytics solutions for clients., • Engaging with various teams across the company regarding catastrophe analytics support., • Aid with RfP Presentations., • Develop tools and processes to improve efficiency and analytical capability., • Support market submissions., • Support team growth with learning and development initiatives., • Participate in strategic initiatives ranging from new insurance products to data solutions., • Adhere to company and regulatory policies and procedures together with mandatory training requirements., • Adhere to financial reporting requirements including monthly phasing of income. Functional and Behavioural Competencies required: • Experience of using at least 1 catastrophe model: RMS, AIR, KatRisk or KCC for example., • Numeracy and literacy skills., • Proficient in Microsoft Office (e.g. PowerPoint, Excel, PowerBI)., • SQL knowledge required, additional coding knowledge beneficial (e.g. Python/R or experience of working with Alteryx)., • Geospatial analytical experience (i.e. GIS software) is beneficial., • Relevant experience in the industry., • Professional and personable at all times; to support and advocate for all aspects of the business, to recognise and build upon areas of development., • Quick to learn, comfortable and capable communicating with clients and internal stakeholders, • Creative in their thinking and problem solving and have keen attention to detail.

Design Architect Analyst ( Sparx Enterprise Architect, Azure, DevOps, Data ) London £600-700 per day inside Location: Hybrid – 2 days/week onsite in Central London Duration: 6 months Day Rate: £700/day (Inside IR35) 🏢 Client Overview Design Architect Analyst ( Sparx Enterprise Architect, Azure, DevOps, Data ) Our client, a leading organisation in the energy sector, is seeking an experienced Solution Architect to support a major transformation programme within its settlement services division. The role sits within the Architecture and Design team, which works closely with analysts and vendor development teams to ensure technical solutions align with business needs and regulatory requirements. Project Summary The client is currently delivering a multi-year Modernisation Programme aimed at transforming its systems and processes. A key focus is rebuilding the calculation engine for one of its core schemes. Objectives include: • Transitioning to a microservices-based architecture with modular, loosely coupled applications., • Implementing a cloud-based data repository and reporting solution using Microsoft Azure technologies. The Architecture and Design Team plays a central role in defining future system designs and architectural principles for vendor development teams. Key Responsibilities • Consolidate and update target state design and architecture principles., • Create and maintain architecture diagrams (current, target, and transition states)., • Populate and link elements in DevOps Wiki across service, component, interface, API, messages, and files., • (Nice to have) Provide training and best practice documentation using EA Sparx Document Generation. Ideal Candidate Profile • Self-motivated and proactive, with strong ownership of assigned tasks., • Experience working within an architecture function or team., • Able to adapt to shifting priorities and deliver under pressure., • Comfortable reviewing vendor solutions and documentation for alignment with enterprise architecture principles., • Skilled in navigating all stages of the project/product lifecycle — from inception to decommissioning., • Strong multitasking and problem-solving abilities. Desirable Skills • Proficiency in Sparx Enterprise Architect or similar UML tools., • Experience with DevOps, Jira, or equivalent project management software., • Familiarity with Azure DevOps Boards and DevOps Wiki for managing user stories and documentation., • Awareness of tools like Databricks, Terraform, and Azure Functions (used by vendors — not mandatory)., • Interest in event-driven architecture and microservices communication.

We are working with a leading US law firm to hire a Compliance Analyst. This is a particularly exciting role, as it’s a dual AML and conflicts position within a newly formed & soon to be expanding London team, working closely with the firm’s AML Manager. The role itself offers fantastic variety - you’d gain exposure to multinational clients, listed entities, and financial institutions, while supporting client onboarding, preparing CDD packs, and handling high-level conflict checks and waivers work under US ABA & UK SRA regulations. It’s a great chance to work on international matters and build on both AML and conflicts experience in a well-established, forward-thinking firm. The firm is looking for someone with at least three years’ experience in business intake, client due diligence, or conflicts, ideally gained within a law firm or professional services environment. The responsibilities will include: • Managing client and matter onboarding requests and ensuring all related compliance checks are completed accurately and efficiently, • Supporting AML and client due diligence processes in collaboration with the AML Manager, • Working closely with fee earners and staff across the firm to maintain high service standards, • Contributing to the ongoing development and improvement of business intake processes and policies The successful candidate will be detail-oriented, proactive, and highly organised, with excellent communication and analytical skills and a strong commitment to client service and teamwork. This is a great opportunity to join a collaborative, international firm that values innovation, quality, and continuous improvement. If you’re an experienced business intake or conflicts professional looking to take the next step in your career, we’d love to hear from you. Apply now to find out more.

I’m looking for a Commercial Pricing Analyst to join the bid and business development team of this nationwide hospitality and FM business. This role will play a key part in designing and pricing commercially sound solutions that meet client requirements and support the organisation’s growth and retention goals, working on bids varying in size (£1m to +£30m). This role is perfect for an analyst or a finance business partner with strong catering, soft/hard FM experience, who is looking to step into a more commercial role. Key Responsibilities • Support the commercial development of bids across IFM and single-service contracts., • Build and maintain detailed financial models to support pricing decisions and commercial assumptions., • Analyse data on labour, service delivery, and operational performance to inform bid strategy and profitability., • Work closely with business development, finance, and operations teams to align proposals with client needs and internal financial objectives., • Identify risks, opportunities, and cost efficiencies to improve competitiveness., • Prepare high-quality pricing submissions and supporting analysis for review by senior stakeholders., • Contribute to continuous improvement of pricing tools, models, and commercial processes., • Support transition and mobilisation of new contracts where needed. About You • A self-starter with excellent analytical and numerical skills., • Strong proficiency in Excel and data modelling., • Commercially minded, with a clear understanding of profitability, cost drivers, and financial statements., • Skilled communicator who can present complex financial data clearly and persuasively., • Collaborative and adaptable, able to work effectively across multiple teams and priorities., • Experience in a commercial, finance, or bid support role within facilities management, food services, outsourcing, or similar service industries., • Comfortable working to tight deadlines and managing multiple projects simultaneously.

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. To put it simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Sales, Trading and Structuring Graduate Programme? Barclays makes markets in nearly all major asset classes, providing sophisticated, timely solutions to our clients. Our Sales & Trading team works in a fast-paced, dynamic and exciting environment, quickly processing information and anticipating market trends to help clients make their next move. Over your time as an analyst, you'll develop a solid understanding of the global markets while building your communication, quantitative and analytical skills. After intensive initial training, you will start your career as a salesperson or a trader on a specific desk in one of our business areas, including: Client Capital Management, Client Strategy, Commodities, Credit, eFICC Trading, Equities, Equity Financing, Foreign Exchange, Municipals, Rates, Structuring and Securitised Products. As a Sales analyst, you'll start by supporting your colleagues before taking on your own set of clients. You may: • Analyse and develop solutions to clients' needs, • Monitor markets and formulate trade ideas, • Perform various analysis on fundamental and technical data, • Attend client meetings or calls with traders, salespeople and research colleagues As a Trading analyst, you may: • Monitor markets and generate trade ideas, • Participate in pricing products, • Help out with daily tasks such as trade reporting or P&L analysis, • Assist with managing risk of the team's trading books 1-2 year targeted, fast-track programme focused on developing specialist technical expertise. Markets at Barclays Markets is the financial barometer of world events at Barclays. So every day is different and it's a challenging, fascinating place to build a career. We help institutional investors to identify market opportunities, manage risk and generate returns for their portfolios. Our teams provide market insights, execution services and tailored risk management and financing solutions to our clients; we help them protect their capital and make the most of their assets. As one of the largest investment banks in the world, we offer a full range of products and services across every type of investment market. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop a technical skill set. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for the global markets division., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for the global markets division., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Management of the development and implementation of financial models and strategies that support in decision making in the global markets division., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Summer Internship Programme Overview Join us as a Summer Intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Private Bank & Wealth Management Summer Intern Programme? As a summer analyst, you'll take your first steps into the fascinating world of international private finance, gaining expertise in key financial markets. By working closely with experienced Private Bankers and the teams that support them, you will learn how to assess a client's needs, then formulate and execute the right solutions to help them reach their goals. You may: • Perform financial analysis of potential clients, • Prepare presentations and memoranda for existing and new clients, • Support credit and onboarding due diligence, • Attend client meetings with experienced bankers, • Network and build relationships across a global organisation, • Work alongside value chain partners And if you really impress us, this could be the beginning of an incredible career. We invite top-performing, eligible summer analysts to join us as full-time Private Banking Analysts after graduation. Private Bank & Wealth Management at Barclays Barclays Private Bank works closely with high-net-worth clients and their advisors who have complex banking and investment needs, both in the UK and across the world. We are here to understand their situation and their aspirations, so we can help them to reach their goals. We harness a global network of knowledge, expertise and professional partners to meet our clients' unique requirements. Whatever they want to achieve, our Private Bankers and specialists create the personalised solutions that will help them achieve it. Who we're looking for To be considered for this programme, you must be in your penultimate year of your degree, in any discipline. Ideally you'll have a keen interest in business and finance and a curiosity to learn. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirit, all of which might be showcased through your involvement in extracurricular activities. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the private bank and wealth management division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for private bank and wealth management, working closely with high-net-worth clients and their advisors who have complex banking and investment needs., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for private bank and wealth management., • Management of the development and implementation of financial models and strategies that support in decision making in private bank and wealth management., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Operations Internship programme? At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a customer-first mindset and a natural curiosity for what's next. You're quick to adapt, eager to explore new technologies, and always on the lookout for smarter ways to work. Tech-savvy and insight-driven, you know how to turn complex data into clear, compelling stories - and you're just as comfortable sharing those insights with stakeholders across the business. If you're someone who challenges the status quo and thrives on innovation, you'll fit right in. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Risk Internship programme? Barclays is a global force in banking, and Risk at Barclays is involved in every single transaction, every product, every service and every decision Barclays makes across the full suite of transatlantic banking operations. With 3,000 people working in Risk worldwide, the sheer scale of our operation gives us unrivalled exposure, insight and breadth of experience. We're always adapting to meet the evolving needs of our customers, clients, and the business itself, staying ahead of changes in both the financial and tech worlds. Lead the way in addressing big issues, including the potential implications of an economic downturn, and advising Barclays' business leaders to help them make well-informed, balanced decisions. That makes Risk an exciting, complex and constantly evolving place to build a varied and rewarding career. Working in Risk, you'll develop a solid understanding of Barclays' products and services, as well as the different risks involved - from credit and market risks to operational, climate, and treasury risks. So you'll gain knowledge of different business areas and their importance to the bank, and develop the skills to manage risk in a way that supports Barclays' strategy. Risk at Barclays is a dynamic, exciting function with great capability and credibility. Far from being a function that's only called on in times of need, Risk has a seat at the table where strategy is formed, innovations are born, and world-class solutions are created. It's a fantastic opportunity for everyone, at every level, to make a real impact as we drive growth and protect the future of Barclays. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring problem-solving skills and analytical thinking. An interest to understand how a global bank adapts in a constantly evolving regulatory environment and an interest in how our bank responds to external market influences and find the support to build a successful career within Risk. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the risk division by monitoring the bank's risk profile, identifying and managing risks and providing insights and expertise to support senior colleagues to make informed decisions. Accountabilities • Execution of small research projects to support risk identification and strategic decision making. Prepare presentations and reports to communicate the findings to senior management., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification and management of risks including reviewing and challenging business propositions., • Management of business and client relationships under steadily decreasing supervision., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Human Resources Internship programme? Barclays is a people-focused organisation, and Human Resources (HR) is the team that makes sure all our 100,000 employees have the opportunity to grow, develop and get the most from their careers. As a global function within the bank, HR is dedicated to making Barclays a great place to work by placing colleague experience at the heart of everything we do. As part of HR, you'll be at the heart of our business success. Whether you're recruiting top talent, promoting an inclusive culture or making sure our rewards are fair, imaginative and motivating, your work will have a real impact. You might use data on our workforce and business to make informed decisions about HR products and services, or design and implement policies to support our colleagues. You could be driving the key milestones of the employee journey, such as performance management and promotions. Throughout, you'll have opportunities to learn from experts, work across geographic and divisional boundaries, and contribute to policies that influence the financial services industry as a whole. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring strong problem-solving skills and a genuine passion for building relationships-qualities that help you thrive in dynamic, team-driven environments. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Internship programme? Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care-offering expert help with fraud, bereavement, and complex financial needs. We also empower over a million small and medium businesses through Business Banking, providing more than just funding-offering tools, guidance, and lasting partnerships. Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we're shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support. At Barclays, you'll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You'll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark-and this could be the start of an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Threat Intelligence Analyst - OSINT London, Cheltenham or Manchester Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity As a Threat Intelligence Analyst - OSINT, you will play a pivotal role within our global threat intelligence team. Working alongside colleagues across multiple time zones, you will help make our clients safer by identifying relevant threat actors, understanding their motivations, targets, and methods, and assessing client exposure. The Global Threat Intelligence team has built a strong reputation in collecting its own data and combining it with open and commercial sources. In this role, you will analyse cyber threats, develop actionable intelligence, and collaborate with internal stakeholders. You will also contribute to the creation and maintenance of internal tooling to enhance the work of both yourself and your fellow analysts. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities: OSINT collection and analysis - analysing open-source intelligence (OSINT) from the surface, deep and dark web. Dark web access and monitoring - Gain and maintain access to dark web resources, including forums, marketplaces, shops, and chat services, to support intelligence gathering. Threat actor and trend monitoring - Track, document, and report on threat actors, including their tools, techniques, and procedures (TTPs), as well as emerging trends across the threat landscape. Collaboration - Work closely with internal teams, including Threat Intelligence, DFIR, SOC, and Threat Hunting, to share insights, support investigations, and strengthen organisational capabilities. Reporting and communication - Produce clear, actionable intelligence reports tailored to both technical and non-technical stakeholders. Contribute to internal and external communications, including. Tooling and methodology - Maintain, refine, and optimise threat intelligence tooling and processes to improve analysis workflows. Evaluate and recommend new technologies to enhance capabilities and operational efficiency. Continuous development - Stay up to date with the evolving threat landscape, emerging OSINT methodologies, and dark web trends. Maintain a personal development plan to support ongoing learning and growth. Ad-hoc investigations - Support client requests for OSINT investigations with scoping, conduct investigations, and produce client reports in line with the objectives outlined in the scope. Technical Skills: OSINT expertise - Proven experience conducting OSINT investigations across surface, deep, and dark web sources, with the ability to maintain operational security and manage online personas. Threat intelligence knowledge - Understanding of the intelligence cycle, threat intelligence tooling, and the use of structured analytical techniques. Cybercrime landscape awareness - Strong knowledge of cybercrime ecosystems, threat actors, and hacking methodologies, including their tools, techniques, and procedures. Analytical skills - Demonstrated investigative mindset, critical thinking, and attention to detail when assessing and correlating intelligence. Technical proficiency - Experience with scripting or automation (preferably Python) to support data collection, enrichment, and analysis. Communication skills - Excellent written and verbal communication skills to produce clear and concise reports, as well as deliver briefings tailored to both technical and non-technical audiences. Collaboration and adaptability - Ability to work effectively with cross-functional teams (e.g. DFIR, SOC, Threat Hunting) and adapt to changing priorities in a fast-moving threat landscape. Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Our company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest assets, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: ⏰Flexible working 💸 Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave 🙋🏾Community & Volunteering Programmes ⚡ Green Car Scheme 🚴 Cycle Scheme 🧑🏻 🤝 🧑🏻 Employee Referral Program 🧘🏻 Lifestyle & Wellness 🎓 Learning & Development 👨🏿 🦽 Diversity & Inclusion So, what’s next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

Transaction Analyst Location: London, United Kingdom Department: Global Capital Markets Job Type: Permanent, Hybrid Hours: 37.5 hours per week About the Role We are seeking a highly organised and detail-oriented Transaction Analyst to join our team in London. You will support a team of managers in handling a portfolio of transactions, with a focus on company secretarial duties, administrative tasks, and transaction management. This role primarily involves working with structured finance and securitisation activities. Key Responsibilities Transaction Management • Assist Governance and Transaction Managers in managing a portfolio of securitisation and structured finance transactions, covering asset classes such as CMBS, RMBS, consumer credit, CLOs, and auto receivables., • Serve as a key point of contact for clients and coordinate with internal and external stakeholders., • Maintain a client-focused approach by providing timely responses, professional communication, and proactive issue resolution., • Apply for LEIs, GIINs, and data protection licences., • Draft service agreements, fee letters, and supporting documents., • Prepare bank account opening forms and provide KYC information for special purpose vehicles (SPVs)., • Support managers in transaction processes, including incorporation, onboarding, regulatory licence applications, and document execution., • Ensure all internal procedures and compliance measures are met for transactions under management., • Maintain accurate records and update internal databases with SPV and transaction details. Company Secretarial Services • Manage company secretarial responsibilities for assigned SPVs., • Draft board minutes and assist with the organisation of board meetings., • Ensure timely filing of confirmation statements and financial statements to maintain the good legal standing of SPVs. Compliance & Risk Management • Adhere to client acceptance processes and conduct periodic reviews to ensure compliance., • Actively monitor transactions to identify and mitigate risks., • Ensure client entities meet relevant regulatory obligations, including Market Abuse Regulations. Client Service & Business Development • Attend industry-related legal training to stay up to date with market trends., • Deliver high-quality client service by responding to queries professionally and efficiently., • Maintain accurate and complete client files in line with internal filing procedures. Client Invoicing & Administration • Accurately record time for invoicing purposes and ensure correct submission of fees and expenses., • Support administrative tasks such as post handling, courier arrangements, and document filing. Your profile • A degree in Law, Business, or Economics (2:1 or above preferred)., • Strong organisational and time management skills., • High attention to detail, conscientious, and diligent., • Professional and approachable with excellent communication skills., • Self-motivated, adaptable, and proactive in a fast-paced environment., • Proficiency in Microsoft Word, Excel, and PowerPoint.

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com Job Description We are seeking an experienced Power BI Functional Consultant to work closely with clients, understanding their financial and business needs and translating them into use cases that can be implemented using Power ON. Power ON extends Power BI's functionality by providing write back capability. This role involves engaging with stakeholders to scope and define use cases, estimate implementation efforts, and deliver robust Power ON solutions that drive business insights and decision-making. The ideal candidate will have a strong mix of business acumen, technical expertise, and excellent communication skills. Key Responsibilities: Client Engagement & Business Analysis • Engage with business stakeholders to understand their reporting, analytics, and data visualization needs, • Conduct discovery workshops to gather requirements, define use cases, and assess data sources, • Translate business requirements into clear functional and technical specifications, • Design scalable and efficient Power ON solutions, including data models, dashboards, and reports, • Develop datasets, measures (DAX), and visuals to support business insights, • Maintain data accuracy, integrity, and security within the Power BI environment, • Optimise performance of reports and dashboards for a seamless user experience, • Estimate project effort, timeline, and resource requirements for Power ON implementations, • Define project milestones and collaborate with project managers to ensure timely delivery, • Develop prototypes and proof-of-concepts to validate solutions before full implementation, • Conduct training sessions for end-users to drive adoption of Power ON solutions, • Provide post-implementation support, troubleshooting, and performance tuning, • Act as a trusted advisor to clients on Power ON strategies and future enhancements Qualifications Preferred Qualifications & Experience: • Bachelor’s or Master’s degree in Mathematics, Computer Science, Data Analytics, Business Intelligence, or a related field, • Experience in Power BI development and business intelligence consulting, • Experience in the finance industry, • Strong expertise in Power BI (Power Query, Power BI Desktop, Power BI Service, DAX, and M Query), • Experience designing data models and ETL processes within Power BI, • Proficiency in SQL for querying and transforming data from various sources, • Understanding of Azure services (e.g., Azure Synapse, Azure Data Factory, Azure SQL), • Knowledge of Power Automate and Power Apps integration with Power BI, • Experience with non-Microsoft data sources (Snowflake, Oracle, PostgreSQL, MySQL, Synapse, Big Query) advantageous, • Row Level Security (Analysis Services, PowerBI.com, SQL Server), • Performance optimisation (Partitioning, Understanding of columnar database concept, SQL indexing), • Strong ability to gather requirements and translate them into technical solutions, • Understanding of financial reporting, planning and anaysis., • Experience in estimating implementation efforts and defining project scopes, • Ability to work with stakeholders at all levels, including senior executives, • Excellent communication and presentation skills for client-facing interactions, • Proven track record of delivering end-to-end Power BI solutions in a consulting or business setting, • Willingness to travel to client sites as needed Additional Information At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Client Services Analyst London £38k - Bens - Bonus You will only be considered if you have Investment or Wealth Management Client services experience This role does not offer sponsorship Job Description The Client Services Analyst is responsible for delivering high-quality front-line support to Wealth Managers and their support teams. This includes resolving system-related queries, assisting with onboarding, and ensuring a seamless client experience through efficient use of internal platforms and tools. The role involves providing both remote and in-person assistance to ensure Wealth Managers can effectively use all operational systems to serve their clients. Principal Duties • Develop a deep understanding of core Wealth Manager systems and act as a trusted subject matter expert for all system-related inquiries., • Serve as the first point of contact for Wealth Managers, providing timely and accurate resolutions to operational and system queries., • Manage the Client Services inbox and phone line, ensuring all communications are handled promptly and in line with agreed service levels., • Collaborate with internal teams to identify recurring issues and implement improvements to enhance system usability and the overall client experience., • Support new Wealth Manager onboarding and orientation, including account setup, system configuration, and user familiarization., • Produce and maintain clear documentation and workflows to streamline processes and improve efficiency for Wealth Managers., • Monitor and communicate system enhancements or updates, ensuring users receive relevant guidance and support., • Client-focused with strong communication and interpersonal skills., • Analytical and detail-oriented with a problem-solving mindset., • Strong time management and ability to balance multiple priorities., • Collaborative and proactive in identifying process improvements., • Proficient in Microsoft Office (Word, Excel, PowerPoint)., • Experience in a Client Services, Operations, Custody, or Training Support role within Financial Services., • Familiarity with Wealth Management or trading systems such as IMiX or Advent., • Confident communicator, comfortable presenting or supporting small groups in training or process reviews., • Progress toward an IOC qualification or similar professional certification.

Role: Business Analyst Role Location: London Salary: Competitive (based on experience) Level: CL8 – Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you are: • A discovery leader and comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs., • An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population., • Collaborative and supportive, and you enjoy working in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team., • Co-creator with stakeholders and users. You relish participation of stakeholders and the wider team, and have experience leading workshops and broader inclusive design initiatives., • A great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders., • Guide the analysis, design, and evaluation of process improvements using best-practice methods, tools, and standards., • Craft and translate business needs into traceable requirements and show evidence how the solutions meet the required needs with measurable value and business priority., • Comfortable working with the team reshaping user stories and defining acceptance criteria., • Elaborate epics and user stories from high level concepts to 'playable' units of work for the Developers., • Work closely with the Design and Research team, notably User Researchers and Service Designers, and integrate and enable user research as part of elaboration and continuous improvement, • Assist the / Delivery Manager / Scrum Master with maintenance of physical and digital Agile boards, • Can articulate the definition of ready/done, user story kick-off and sign-off, • Work with other Business Analysts, Product Managers, Delivery Managers, Technical Leads and QA and external stakeholders on site, • Be recognised as a subject matter expert and "go-to" person, actively sharing knowledge and best practice, • Offer expert advice, guidance, and recommendations, drawing on specialist knowledge and experience, • An advocate for best practice and promote business analysis across Secure Transformation Services Experience Previous business analysis experience, • Acted as a leader within the business analysis community, • Experience mentoring and developing junior business analysts, • Experience of leading projects, • Experience building and developing business analysis capability and community of practice, • Knowledge and application of the Requirements Engineering Process and experience in the Software Development Lifecycle (SDLC)., • Experience of applying a variety of BA techniques appropriate to the business situation such as Business Process Modelling (using BPMN), Context Diagrams, Use Cases, SWOT analysis, MOST analysis and Business Activity Models to support the investigation and analysis of business situations., • Experience of working in an agile context., • Experience working in fast-paced, multi-disciplinary teams., • Experience in a range of prioritisation techniques (RoM, t-shirt sizing, MoSCoW etc)., • Understanding of user centric design experience with non-functional aspects such as security, privacy, accessibility, performance and reliability. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___ Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 27th February 2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… Reporting to the Senior Manager for the Risk Management practice, the Senior Analyst will play a pivotal role in providing our clients with an informed view on the rapidly changing business risk landscape, and the associated risk management strategies and technologies firms are leveraging to become more resilient over the next decade. This position is a vital part of the growth and development of our Risk Management team located across New York, Boston, and in London. Excelling in this role requires an enthusiasm for understanding how technology can improve business outcomes, experience in producing high-quality written deliverables, and the ability to contribute to client-facing engagements. Successful candidates will have the ambition to undertake a wide range of qualitative and quantitative research in collaboration with other analysts. Salary opportunity is £55K - £60K, depending on experience level, plus a very competitive quarterly bonus scheme. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers 24-months of tailored learning which will equip high performers to progress to more senior analyst positions at Verdantix. What you’ll be doing… • Conducting research based on the established portfolio of Verdantix methodologies., • Undertaking research interviews with senior executives., • Building quantitative models to size and forecast industrial technology markets., • Efficiently writing high-quality research documents in English., • Producing reports on technology vendors based on technology briefings., • Working on consulting projects relating to Risk management technologies., • Attending industry events to help raise the profile of Verdantix in the market., • Developing trusted relationships with Verdantix clients and senior industry decision makers., • Supporting marketing efforts by writing blogs and engaging in social media activities. About you… • Educated to undergraduate level with a preference for top-tier universities. Keen to see candidates with a degree in Risk Management, Risk Management and Insurance, Business Administration, Economics, Statistics, Engineering, Law, or other related fields Desirable to have a relevant MSc or MBA., • Ideal candidates will have at least 5 years’ experience in professional services / consulting firm / analyst firm., • Proven ability to quickly write high quality reports for a business audience., • Quantitative skills and knowledge of Excel to manipulate large data sets and apply basic mathematical concepts., • Experience in conducting research interviews and contributing to the development of research reports., • Understanding of priorities of the chief risk officer including enterprise risk management, integrated risk management, third-party risk management, ESG risk and reputational risk., • Deep understanding of Third-Party Risk Management software and other risk focused technologies., • Creative thinker with ability to synthesize information from multiple sources to recommend entirely new product investments., • Outstanding written and verbal communications skills to explain and translate complex technology concepts into simple and intuitive communication. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix... Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries.

FX Product Manager / Business Analyst is required to work on a large programme building FX execution capabilities. This initiative targets both the sales side and buy side (corporates and asset managers). Key Experience Required: • FX execution/trading (not FX operations), • Platforms: Bloomberg, FXConnect, 360TR, • Backgrounds ideally from banks or relevant fintechs, • Product Manager or Business Analyst skillsets Project/Assignment Duties: To provide business analysis services to support the requirements gathering and planning of this initiative. Scope: Provide business analysis services- including substantial FX markets knowledge- to FX team, delivering business analysis documents to the Customer’s requirements. Working Methodology: Deliver a managed service, iteratively documenting requirements according to the leadership, direction, and priorities of the Customer Product Manager, drilling into existing requirements and desirable new requirements, and working with the wider group of Customer SMEs across product management, technology, and sales. Consultants will work on an iterative basis to: • document requirements and user stories, • work with the UX team to create and review wireframes, • update requirements based on feedback from review meetings with the business and IT, • work across business and technology to achieve sign-off on the requirements, • raise dependencies with other streams, • liaise with developers and QA to articulate the requirements and answer questions, • triage defects with QA and development Please contact me for the full job spec & client details.

About the Job: As part of our continued growth, we are looking for Analyst and Manager level Consultants to support the development of our groundbreaking work in the infrastructure sector. You will have experience of working in the Transport, Water or Energy sectors. Company: Agilia is a specialist infrastructure consultancy operating at the forefront of some of the most exciting and challenging infrastructure projects in the UK and across the world. Established in 2016, our team now comprises a growing number of infrastructure professionals with first-hand and extensive experience covering all major infrastructure sectors. The key strategic objectives of Agilia are to: • Build a leading-edge consultancy with world class capability that provides clients with the benefit of first-hand innovative experience in the development and delivery of mega projects, whether publicly or privately financed., • To aggregate senior and early career talent so that the current infrastructure leaders may help form future leaders in the field of infrastructure., • To provide opportunity to groups that have been historically less well represented within our industry., • To be and remain connected with the communities that we ultimately serve. We work with our clients by providing integrated infrastructure development and delivery expertise as well as consultancy services. Our engagement with our clients is both at Board Level as well as throughout the organisation. This means of engagement allows us to influence strategic objectives as well as deliver on the execution of those objectives. Our team is comprised of experts in all key matters that relate to infrastructure development and delivery, including: deal structuring, commercial and procurement, assurance, project management, financial and commercial management, organisational design and transition. In April 2023, Agilia’s ownership structure changed and is now constituted as an Employee-Owned Trust (EOT). For team-members, this means that they obtain and adopt a sense of the entrepreneurial energy that led to Agilia’s establishment and growth and that each team-member benefits financially from the long-term growth of the business. The EOT is designed to further promote and cement a high-performance, robust mind-set, collectively and individually. Responsibilities & Tasks: Client Engagement & Project Leadership: • Support the Project Director(s) on large engagements and lead on smaller client engagements, providing support to clients in the development and delivery of infrastructure projects., • Build and maintain relationships with clients and stakeholders, including legal and technical advisors., • Present workstream updates and insights as needed to senior stakeholders. Sector Insight & Strategy Development: • Keep informed of industry trends, enhancing Agilia’s thought leadership and market insight., • Identify emerging business opportunities, build strategic relationships, and contribute to overall business development within the sector. Qualifications and Experience: • A Bachelor’s degree in Economics, Environmental Science, Business, or a related field. A Project Management certification or qualification would prove advantageous. Knowledge and Skills: • You should have at least 3 years experience in a Project Management/ Project Support role on large scale infrastructure programs. This could be from across any sector including, but not limited to Energy, Water or Transport., • Ability to contribute to project planning, budget management, and risk assessment on smaller assignments., • Experienced in drafting management reports and delivering complex information in a concise and professional manner to multiple stakeholders., • Be a self-starter who is able to work effectively as a member of a team., • Be articulate both orally and in written form. Possess an innate ability to synthesise complex information, with an eye for detail and ability to communicate in an effective and compelling manner., • Possess the ability to work at pace, to be proactive with a positive can-do approach., • Excellence at influencing, strong communication and facilitation skills in order to be credible and be able to challenge senior stakeholders., • Be commercially minded and risk aware. Personal Qualities: • Hunger to learn, • Flexible, • Resilient, • Socially aware, • Team-Player Location: You will be based from our London office (Third floor, 11 Curtain Road, London, EC2A 3LT) and will be expected to travel to client site. Company Benefits: • Membership of the EOT (which includes a Company discretionary performance related annual bonus as well as being a beneficiary of any increase in the economic value of the business), • Market leading base salary, • Company and Individual Performance related discretionary bonus., • Workplace Pension, • Death in Service Scheme, • Critical Illness Scheme, • BUPA Private Medical Insurance Scheme, • Employee Assistance Programme, • 25 days annual leave, • Enhanced Sick pay (after 3 months service), • Enhanced Maternity/adoption pay (after 2 years’ service)

JOB TITLE: Senior Compliance Analyst TEAM: Compliance TERM: Permanent HOURS: Full-time, 9:30am – 5:30pm, Monday to Friday with one hour for lunch. A flexible approach to working hours is a must, overtime may be required at busy times. We require 4 days office working per week. Our hybrid working policy is discretionary and may be subject to change. ABOUT SHERIDANS Sheridans is a leading London law firm whose lawyers combine the in-depth legal knowledge and breadth of expertise and experience required to give unparalleled advice to their clients. Since 1956, Sheridans has represented individuals and organisations across a wide variety of sectors, providing quality advice which is commercially focussed and personally delivered. Specialist lawyers in leisure, media and entertainment work closely alongside the firm’s corporate finance, employment, real estate and dispute resolution groups to provide a truly bespoke service to its clients. DUTIES AND RESPONSIBILITIES: Client Due Diligence (CDD): • Carry out CDD checks for new and existing clients, including individuals, corporates, trusts, and overseas entities., • Conduct enhanced due diligence (EDD) on high-risk clients or matters, including PEPs, HRTCs and complex ownership structures., • Assess source of wealth and source of funds where required., • Assist with ongoing monitoring and trigger event reviews., • Maintain and update internal risk registers and logs. Internal Guidance & Support: • Provide day-to-day AML advice and support to legal and business support teams., • Act as a point of escalation for PA’s and Fee Earners, • Assist in the preparation of internal reports for the MLRO and the Board, • Help maintain accurate records to demonstrate compliance with AML obligations., • Conduct AML files reviews Policy & Process Improvement: • Support the development and refinement of internal AML policies, procedures, and checklists., • Keep up to date with changes in regulation (e.g. MLRs, LSAG Guidance, SRA expectations, Sanctions) and support the team in embedding changes. Suspicious Activity Reports (SARs): • Assist with internal escalation procedures and drafting of SARs where required., • Support the MLRO in liaising with the NCA, including DAML requests where appropriate. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the Firm and the overall business needs. SKILLS, EXPERIENCE & QUALIFICATIONS A minimum of 5 years’ experience working in a law firm, within or alongside a Risk and Compliance team is required for this role. • Previous experience collating and analysing CDD materials in line with regulatory and firm procedures is essential, this could include opening client files, obtaining personal client identification data, and conducting AML and KYC checks., • Professional privacy and confidentiality is crucial within the legal sector and the ideal candidate will be able to demonstrate an understanding of this., • Must have a working knowledge and demonstrable understanding of the Money Laundering Regulations., • The ideal candidate will possess a keen interest in KYC measures and a desire to learn and expand their knowledge and expertise in compliance with a view to progress in the field., • Working knowledge of ‘Legl’ platform / system., • Proactive, able to work without supervision, and have strong organisational skills with the ability to handle conflicting demands., • Excellent interpersonal skills with a friendly and professional demeanour and a flexible ‘can-do’ approach, with the skill to motivate and engage colleagues to comply with compliance guidance and regulations., • Strong attention to detail, and willing to take ownership of tasks., • A methodical approach to work with a strong focus on accuracy, • Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders EQUAL OPPORTUNITIES Our aim is for all staff to feel welcomed at Sheridans and ultimately be their true self at work. We are proud to promote inclusion & diversity among clients, candidates, and staff as an equal opportunities employer. It is our policy to support people who hold Protected Characteristics (under the Equality Act 2010) both internally and externally through supporting practices based solely upon merit.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… Working in a team of analysts located in the firm’s London, New York, and Boston offices, you will be analysing the impact of technology on industrial design engineering, plant/production operations and asset maintenance and performance. These markets are undergoing transformational changes under the influence of technology trends such as AI, computer vision, robotics, cloud platforms, mobile technologies and IIoT. Success in the role requires an interest in digital technology and a background in computer science, chemical or mechanical engineering. The successful candidate will have the ambition to undertake a wide range of qualitative and quantitative research, write high quality written reports and present research findings to client executives. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers 24-months of tailored learning which will equip high performers to progress to more senior analyst positions at Verdantix. Salary opportunity is £42,000 - £48,000 depending on experience level, plus a very competitive quarterly bonus scheme. This is a hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing… • Conducting research projects based on the established portfolio of Verdantix methodologies., • Undertaking research interviews with operations, engineering and maintenance managers., • Building quantitative models to size and forecast industrial technology markets., • Efficiently writing high-quality research documents in English., • Learning how to produce short reports on technology vendors based on technology briefings., • Working on consulting projects relating to industrial technologies including AI-based analytics, digital twins, predictive maintenance software, asset performance software, CMMS, etc., • Attending Verdantix events and industry conferences., • Developing trusted relationships with Verdantix clients., • Supporting marketing efforts by writing blogs and engaging in social media activities. About you… • Educated to master's level with a preference for top-tier universities, ideally with a degree in chemical engineering, mechanical engineering and computer science., • More than 2-years work experience in a business role preferably with exposure to industrial technologies, or working within engineering, production or maintenance functions at industrial facilities., • Strong analytical mindset with the ability to solve problems and come up with new ideas., • Sufficient quantitative skills and knowledge of Excel to manipulate large data sets and apply basic mathematical concepts., • Familiarity with how to produce charts in Excel and figures in PowerPoint., • Proven ability to quickly write reports for a business audience., • Perfect written English and fluent spoken English., • Experience in interviewing senior managers over the phone and in person to collect business information., • Exceptional interpersonal communication and team collaboration skills., • World class sense of humour. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix? Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Lead Web Analyst (Senior Enablement Lead) - London (Remote - Adobe Analytics, Adobe Launch/GTM/Tealium About our client This is a chance to be part of a growing team delivering real value for our clients. They have gone through a 30% YOY growth, and a highly experienced team providing digital experience enablement services to their partners. They punch well above their weight working with highly reputable organisations, always strive to go beyond client expectations, and are recognised as leaders in the industry. Their mission is to become recognised world leaders across their entire service portfolio, and they have a serious plan to get there, across the UK, EU, US & AU. They are now seeking a Senior Enablement Lead to join their team. Senior Enablement Lead (Web Analytics), skills and experience required: • Analytics: 3 or 5+ yrs. experience working directly within Adobe Analytics (technical or insight/ reporting)., • CRO: or experience managing CRO (web experimentation) programs and/ or web personalisation., • Attitude: a proactive by default mindset, a sense of humour (seriously, this is important) and a palpable yearning to become much better As a Senior Enablement Lead, you will: • In this role, you will report to the COO, who will support you on all client tasks and ensure you’re getting the best possible support from the team to deliver for your clients & accelerate your career. Your day-to-day responsibilities will include:Being the primary interface for our clients running their workstreams. We support those services via a mix of Adobe & Google centric base technology, increasingly also engaging with Email & Ad Networks managed centrally by CDP., • Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements., • Ability to support COO and the client on their digital experience strategy and tool selection., • Ability to provide training support to your clients based on your advanced capabilities/experience of the core tools we use., • Regarded as a subject matter expert in any one of our 6 service strands. Salary and benefits • They will offer a highly competitive salary and benefits package commensurate with your skills and experience. We also offer a company performance bonus scheme, which, as part of a small team, you will be able to directly influence.7% Pension, • Private Medical Cover, • £2k Annual Health and Wellbeing Budget (will be provided Pro Rata), • Unlimited Training & Development Budgets, • £5k Limit on Cycle to Work Scheme, • 4.5 day Working Week, • Flexibility in Working Hours/Location, • Summer & Winter Parties, • Zero Politics or Bureaucracy

Our Vision P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives. FirstWord belongs to the P\S\L Group and is a leading provider of news and market intelligence to the global pharmaceutical industry. Over 180,000 clients rely on FirstWord to stay well informed every business day. FirstWord is a progressive, fast‑growth company. It sets ambitious targets that it pursues vigorously. The entrepreneurial, opportunity‑focused, customer‑driven culture makes FirstWord a stimulating and enjoyable place in which high achievers develop and thrive. Career development potential, rewards and benefits reflect the quality of people who join the team. Purpose FirstWord Reports FirstWord reports deliver insight, analysis and the latest thinking on important trends and the most challenging issues that our pharmaceutical clients have to exploit and resolve today and in the future. Strong demand and performance, coupled with a rich pipeline of untapped opportunities, have created the need for FirstWord to find more talented individuals to drive home advantage and take its intelligence solutions to the next level. FirstWord Therapy Trends Therapy Trends reports deliver critical and unbiased intelligence derived from in‑depth interviews with the world’s foremost key opinion leaders on the current and future treatment landscapes in major disease areas. Research is focused on the major battlegrounds for market share and answers critical business questions about potential product positioning and competitiveness. Through continuous monitoring and frequent re‑engagement with stakeholders, the Therapy Trends analyst team delivers update bulletins with each report, ensuring insights remain current and relevant. Objective This is an exciting opportunity for an experienced pharmaceutical analyst to become part of a young team charged with taking the FirstWord Therapy Trends brand to the next level. The role of Senior Analyst is hugely significant to the development of Therapy Trends reports. Individuals who achieve success in this position will go on to lead core areas within the disease analysis franchise. This is a hands‑on role, where fast‑changing industry events will demand a rapid response from you. You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis. What you will do • Own research projects end‑to‑end: identify and prioritise subjects that offer the best opportunities; conduct research, analysis, writing, compilation and release of reports and services; support the development and communication of core product and service value propositions., • Event‑driven analysis: produce timely, accurate analysis when major news or data breaks., • Meet demanding targets: hit research and publishing goals for timing, quality, value and cost., • Build expert networks: recruit, develop and manage a pool of world-renowned KOLs who are a source of original, critical market insights., • Qualitative KOL research: conduct semi‑structured interviews with leading medical KOLs to map current and future treatment algorithms and market segments., • Exploit information networks: use internal and external information and expert networks to develop unique, innovative, market‑leading intelligence services., • Collaborate across the group: work with group companies, business units, teams and colleagues to advance FirstWord Reports’ products and services., • Client feedback loops: establish mechanisms to capture and act on client feedback to refine topics, angles and formats and to drive continuous improvement., • Original thinking: bring fresh topics and perspectives that differentiate Therapy Trends and deliver market‑leading insight and value., • High standards: maintain meticulous attention to detail and pride in work., • Masters, PhD or First‑Class degree in life sciences preferred, and/or experience as an analyst of therapy‑area markets and their future potential., • Highly motivated with a strong desire to reach and exceed targets and a determination to drive performance ever higher., • An exceptional work ethic and a deep‑rooted interest in the pharmaceutical industry and its role in developing diagnoses and treatments of major medical conditions., • Meticulous attention to detail and pride in work., • Excellent written, verbal, numerical and analytical skills., • Qualitative and thematic methods: knowledge and experience of established and new qualitative research methodologies., • GenAI proficiency: using approved tools appropriately, for desk research, data extraction and analysis, thematic analysis, insight generation, outlines, drafting, summarisation and editing., • Proficient in Microsoft Office and Google Workspace., • Resourceful and self‑sufficient; ready to take the initiative; equally comfortable working alone or within a team., • Based in the UK or Western Europe.

Company Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals. Overview At Publicis Groupe, we believe in the power of data to transform how brands connect with people. Our Data Solutions team leads a Groupe-wide initiative focused on delivering best-in-class reporting and data solutions for some of the world’s most iconic brands. We work hand-in-hand with client teams, analysts, and tech specialists to build scalable, intelligent reporting frameworks that drive insight and action. We’re now looking for a Data Analyst (Reporting & Operations) to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service—this role is for you. Responsibilities As a Data Analyst (Reporting & Operations) you’ll serve as the strategic link between client-facing teams and our technical developers—translating complex requirements into clear, deliverable solutions. Your focus will span data integrations, API connectors, reporting development, and dashboard functionality. Expect to lead projects end-to-end, working across teams to deliver smart, scalable, and elegant data solutions. Client & Stakeholder Leadership • Be a trusted partner to internal client teams, ensuring expectations are met with clear timelines, technical support, and transparent communication, • Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs, • Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing • Own the setup and maintenance of API connectors and automated reporting pipelines, • Validate data quality, perform regression testing, and ensure KPI definitions match client narratives, • Collaborate with technical teams to guarantee dashboard integrity and address any discrepancies Reporting & Dashboard Development • Create dashboard wireframes, gather input from client teams, and translate into development-ready briefs, • Oversee QA processes with Data Governance and the BI team, • Coordinate testing, troubleshooting, and resolution of reporting issues, • Safely manage data sharing with non-Publicis users in line with security standards Qualifications ✔ Experience in a data, operations, or analytics-focused role ✔ Familiarity with BI and reporting platforms such as Power BI, Datorama, Data Studio, Databricks, SQL ✔ Strong communication skills and a collaborative, solutions-focused mindset ✔ An organised, proactive approach—comfortable working across teams and timelines ✔ Excitement for new technology, data storytelling, and digital marketing innovation ✔ A team player who’s passionate about making data work harder, smarter, and more creatively Benefits: In The UK, Alongside The Core Benefits Such As Pension, Life Assurance, Private Medical, And Income Protection Plan, We Also Offer: • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment., • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

Real-Time Analyst Location: London Salary: £30,000–£40,000 (depending on experience) Contract: Permanent About the Role Our client is looking for a Real-Time Analyst to join their Workforce Planning team. This role is key to ensuring smooth day-to-day operations across multiple contact channels by monitoring live performance, managing adherence, and optimising staffing levels to meet service targets. The Real-Time Analyst acts as the eyes and ears of the operation - analysing data in real time, identifying potential risks to service delivery, and making quick decisions to balance workload, resources, and performance. Key Responsibilities • Monitor intraday performance across all queues, channels, and sites., • Reforecast staffing requirements based on call and task volume fluctuations., • Manage schedule adherence, breaks, and off-phone activities in real time., • Communicate service-impacting issues to operations, team leaders, and planning., • Recommend actions to mitigate SLA risks (e.g., call rerouting, overtime, reallocations)., • Maintain real-time dashboards, reports, and alerts for key metrics (AHT, ASA, occupancy, shrinkage)., • Provide regular performance updates and post-day analysis to identify trends and improvement opportunities., • Support short-term forecasting, reporting, and data accuracy checks., • Collaborate with planning, operations, and IT to improve process and tool efficiency. About You • Previous experience in a Real-Time Analyst, Service Analyst, or Workforce role within a contact centre or operations environment., • Strong understanding of key contact centre metrics (AHT, ASA, occupancy, shrinkage, adherence)., • Confident using WFM tools and Excel or Power BI., • Excellent communication and problem-solving skills - calm under pressure and decisive., • Analytical mindset with good attention to detail and commercial awareness., • Adaptable to changing business demands and capable of making fast, data-driven decisions., • Healthcare or regulated industry experience is beneficial but not essential. Why Apply This is an excellent opportunity to join a growing, data-driven organisation where you’ll play a pivotal role in operational performance and workforce efficiency. You’ll be supported by an experienced planning team and gain exposure to broader workforce strategy, analytics, and digital transformation initiatives.

Your life at ITC Infotech:- • Lead major parts of our client’s projects as a Solution Architect for Product Lifecycle Management (PLM), • Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation., • Analyze customer requirements, design, and specify the solutions and ensure their successful implementation., • Ensure quality through appropriate methods and software engineering processes., • Design standardized solution components as part of the portfolio of Services Divison, • Support the further development of Services methods and strategies in the area of PLM., • Identify potential new projects with clients and support acquisition of this new business., • Support of sales and marketing activities of Services for strategic customers. Your background:- • Educational background in Engineering/Industrial Engineering or Computer Science/Mathematics or Physics (Bachelor’s or master’s degree), • 4+ years of experience in business process or IT consulting e.g., as Solution Architect, Business Analyst, Software Developer or in technical project management, • Specific PLM industry knowledge, e.g., from the automotive industry, automotive supplier industry, aerospace, medical technology, electronics & high-tech, mechanical and plant engineering, etc., • Experience in designing, configuring, or customizing enterprise PLM solutions., • Able to work autonomously and focus on goals., • Experience in leading software integration projects, • Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems., • Customer service-oriented, • Experience in conducting and managing workshops., • A career in a new and expanding business unit and an individual development plan., • Broad responsibilities in the design of PLM solutions and their implementation in international teams, • Work from home and - as needed - at customer sites., • A company car or a comparable mobility package as well as a smart phone, • An insurance package. Your X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you. Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… Working in a team of analysts located in the firm’s London, New York, and Boston offices, the analyst will conduct strategic research on how industrial asset management (IAM) solutions address real-world challenges faced by asset-intensive organizations in sectors such as manufacturing, oil & gas, and power & utilities. The successful analyst will be required to: • Analyse major and emerging IAM market trends, • Share and develop best practices and strategies in utilising CMMS – Computerized Maintenance Management System (CMMS), Enterprise Asset Management (EAM), Asset Performance Management (APM), Asset Investment Planning (AIP) and Field Service Management (FSM) solutions, • Analyse vendors and products in the CMMS, EAM, APM, AIP and FSM markets; assessing capabilities, innovation, and competitive positioning, • Advise clients such as software vendors, asset-intensive enterprises, and investors on strategy, market opportunities, and technology adoption. We are looking for candidates who are interested in joining our award-winning research firm, focusing on a research area that requires passion and practicality, and building a career in one of our fastest growing research teams. Excelling in the role requires an enthusiasm for understanding how technology can improve business outcomes, experience in producing high-quality written deliverables, and the ability to contribute to client-facing engagements. Successful candidates will have the ambition to undertake a wide range of qualitative and quantitative research in collaboration with other analysts. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers tailored learning which will equip high performers to progress their careers further at Verdantix. Salary opportunity is £55K - £60K, depending on experience level, plus a very competitive quarterly bonus scheme. This is a hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing… • Conducting market research based on the established portfolio of Verdantix methodologies., • Undertaking research interviews and conversations with individuals in leading roles in the IAM industry., • Efficiently writing high-quality research documents in English., • Producing reports on technology vendors and market news based on briefings., • Building quantitative models to size and forecast industrial technology markets., • Working on consulting projects relating to IAM, AI, safety, sustainability and industrial technologies including wearables, drones, digital twins, data science and software., • Develop strong client relationships with individuals in leading operations, engineering and maintenance roles, • Attending industry events and speaking engagements to help raise the profile of Verdantix in the market., • Developing trusted relationships with Verdantix clients and senior industry decision makers., • Supporting marketing efforts by writing blogs and engaging in social media activities. About you… • Educated to undergraduate level with a preference for top-tier universities, ideally with a degree in chemical engineering, mechanical engineering or computer science., • Interested to see candidates with relevant post-graduate qualifications (Masters or PhD)., • Demonstrate knowledge and understanding of the challenges that asset-owning organisations face now and in the future, ideally with 2+ years’ experience in our key sectors (manufacturing, oil and gas, and power and utilities), • Preferably 2+ years hands on industrial experience preferably with exposure to industrial technologies, engineering or maintenance., • Experience working with asset information, data analytics and industrial technology to improve maintenance, operations and performance of industrial assets, • Understanding and experience of Enterprise Asset Management (EAM) Systems and the wider IAM market landscape, • Preferable experience in delivering asset performance and maintenance optimization related projects, • Experience in conducting research interviews and contributing to the development of research reports is a plus., • Proven ability to quickly write high quality reports for a business audience., • Quantitative skills and knowledge of Excel to manipulate large data sets and apply mathematical concepts., • Experience in developing PowerPoint decks for a corporate audience., • Broader interest in the future of industrial technologies. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix... Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries. Verdantix is an equal opportunities employer and is committed to providing a work environment that is free from all forms of discrimination. We want our recruitment process to reflect that. Please tell your recruitment partner directly if there’s anything you need to make our interview process more accessible.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… This role is an opportunity for a strong graduate with at least 2 years of professional experience to join a fun, fast-paced and innovative team of analysts located in the firm’s London, New York, and Boston offices. As an Industry Analyst you will undertake strategic research on topics at the intersection of building operations, real estate performance and digital technologies. Success in the role requires an interest in digital technology and a background in computer science, data centres or mechanical/electrical engineering. The successful candidate will have the ambition to undertake a wide range of qualitative and quantitative research, write high quality written reports and present research findings to client executives. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers 24-months of tailored learning which will equip high performers to progress to more senior analyst positions at Verdantix. Salary opportunity is £42K - £48K depending on experience level, plus a very competitive quarterly bonus scheme. This is a hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing… • Conducting research projects based on the established portfolio of Verdantix methodologies., • Undertaking research interviews with operations, engineering and owners/investors in real estate, • Building quantitative models to size and forecast technology markets., • Efficiently writing high-quality research documents in English., • Learning how to produce short reports on technology vendors based on technology briefings., • Working on consulting projects relating to real estate and building technologies including AI-based analytics, digital twins, predictive maintenance software, IoT platforms, convergence of IT and OT, building digital technology stack, etc., • Attending Verdantix events and industry conferences., • Developing trusted relationships with Verdantix clients., • Supporting marketing efforts by writing blogs and engaging in social media activities. About you… • Educated to undergraduate level with a preference for top-tier universities, ideally with a degree in M&E engineering, and computer science., • At least 2 years work experience in a business role preferably with exposure to datacentres, building systems engineering or IoT., • Strong analytical mindset with the ability to solve problems and come up with new ideas., • Sufficient quantitative skills and knowledge of Excel to manipulate large data sets and apply basic mathematical concepts., • Familiarity with how to produce charts in Excel and figures in PowerPoint., • Proven ability to quickly write reports for a business audience., • Perfect written English and fluent spoken English., • Experience in interviewing senior managers over the phone and in person to collect business information., • Exceptional interpersonal communication and team collaboration skills., • World class sense of humour. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix... Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries. Verdantix is an equal opportunities employer and is committed to providing a work environment that is free from all forms of discrimination. We want our recruitment process to reflect that. Please tell your recruitment partner directly if there’s anything you need to make our interview process more accessible.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… The Senior Analyst will undertake strategic research covering how AI is applied in practice in enterprises; analysis of major and emerging AI market trends; and technical reviews of vendor offerings and AI concepts. Success in the role requires a strong interest and knowledge of the world of AI in a business context, its use cases, key developments and releases (e.g. MCP, A2A protocol, GPT-5), and the major AI and agent platforms operating in this space. The candidate’s knowledge should extend to a technical understand of how AI and LLMs work, best practices for their implementation and the wider technology ecosystem needed for their operation. The successful candidate will have the ambition to undertake a wide range of qualitative and quantitative research, write high quality written reports, keep up to date with the latest AI news and present research findings to client executives. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers tailored learning which will equip high performers to progress their careers further at Verdantix. Salary opportunity is £55K - £60K, depending on experience level, plus a very competitive quarterly bonus scheme. This is a hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. Note: This role does not require coding or creation of AI-first products as a significant scope of work. Technical knowledge will support the assessment and differentiation of vendor AI products, AI product enhancement conversations with technical product personas and discussion on the impact of AI developments. What you’ll be doing… • Conducting market research based on the established portfolio of Verdantix methodologies., • Undertaking research interviews and conversations with individuals in leading roles in the AI industry., • Efficiently writing high-quality research documents in English., • Producing reports on technology vendors and market news based on briefings., • Working on consulting projects relating to AI, industrial technologies and enterprise technology strategies., • Develop strong client relationships with individuals in leading roles in the AI industry., • Attending industry events and speaking engagements to help raise the profile of Verdantix in the market., • Developing trusted relationships with Verdantix clients and senior industry decision makers., • Supporting marketing efforts by writing blogs and engaging in social media activities. About you… • Experience working in a software firm, technology analyst firm, market research firm or consulting firm, • Educated to degree level with a preference for top-tier universities – desirable to have a relevant MSc, MBA or PhD, • Priority given to technical degrees with a strong focus on AI (e.g. Computer Science, Software Engineering, Artificial Intelligence, Data Science etc.), • Experience in conducting research interviews and contributing to the development of research reports, • Proven ability to quickly write high quality reports for a business audience., • Quantitative skills and knowledge of Excel to manipulate large data sets and apply mathematical concepts., • Experience in interviewing senior individuals across product, marketing and other role types to collect business or strategic information., • Demonstrable passion for AI, stays informed on market developments and emerging technologies., • Proactive in identifying hot research topics, commercial opportunities and internal improvements that advance the research function., • Naturally curious, with a strong appetite for understanding technical nuances — especially how AI-first products are differentiated., • Communicates with clarity and precision, both in writing and verbally; can challenge assumptions constructively and back up opinions with logic., • Self-directed and accountable — does not wait for permission to explore high-value questions or conduct work activities. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix... Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries. Verdantix is an equal opportunities employer and is committed to providing a work environment that is free from all forms of discrimination. We want our recruitment process to reflect that. Please tell your recruitment partner directly if there’s anything you need to make our interview process more accessible.

D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – London – Hybrid - Permanent - £40-50k plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst to their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation with fantastic opportunities to grow and develop your career within D365. The client is based in London where the expectations are being office based two days a week. Key Skills & Experience: • Minimum 1 year+ experience working with Microsoft Dynamics Finance and Operations (Accounts Payable, Accounts Receivable, GL, Chart of Accounts, Project Management, Sales/Purchase Orders, System Administration), • A proven track record supporting 1st and 2nd line support on D365, • Basic understanding off accounting concepts like AR/AP/GL, • Experience in problem solving, analysis and support – working autonomously or within a team, • Background in business analysis, • Strong written and verbal communications skills, • Proven ability to pick up new concepts and technologies, • Experience in Dynamics ISVs and working with third party support teams is desirable, • Creation of User Manual incorporating screen shots and diagrams, • Experience using DEVOPS, • Experience in systems development or design is ideal, • A background or knowledge of IBM iSeries would be advantageous, • Good understanding of Testing and the Testing cycle, • Good English Verbal and written communication skills, • Basic SQL skills Responsibilities: • Collaborate with cross-functional teams to understand and document existing and new processes., • Develop requirements, focusing on the value-add and operational efficiency, • Take ownership of Application Change Requests and involve the appropriate parties to see the request to completion, • Maintain and support Dynamics D365 Finance & Operations, • Investigate and resolve Incidents and Problems relating to the Dynamics 365 F&O and all related systems integrated to the Financial Systems as required, • Communicate application problems and issues to key stakeholders, including management, development teams and end users, through to resolution, • Provide support to internal users across multiple global entities, • Ensure support calls are logged, managed and prioritised, and the resolution is documented using the Support Ticketing System, • Take ownership of user problems, provide information to users on the progress of the outstanding issues, • Redirect or escalate support requests to the appropriate member of staff or to third party support team, • Test and verify any changes and modification made on the system, • Assist with the interim and year end audits, • Create and Maintain User Manuals and Documentation, • Liaise and collaborate with internal local and offshore IT team to resolve issues, • Ability to work independently as well as in a team Location: Hybrid – London/Remote Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: .