Client services manager jobs in Gerrards CrossCreate job alerts

Technical Contract Manager – Flagship FM Site – Slough A leading FM provider is seeking a Technical Contract Manager to oversee the delivery of hard services at a large, high-specification commercial site in Slough. This is an exciting opportunity for an experienced, electrically-biased FM leader to manage an established engineering team on a contract with high compliance and service expectations. Responsibilities: • Manage day-to-day M&E operations and hard services delivery across the site, • Lead and mentor a team consisting og engineers, a team lead, contract support staff, • Ensure full compliance with H&S, permits, RAMS, and statutory obligations, • Develop and manage budgets, performance targets, and service delivery standards, • Oversee planned and reactive maintenance, contractor supervision, and technical audits, • Act as the key point of contact for the client, building strong working relationships, • Drive operational improvements and ensure best practices are implemented Requirements: • Strong electrical background with a recognised qualification, • Proven experience managing FM contracts in a commercial or critical environment, • Excellent knowledge of building systems, H&S legislation, and compliance standards, • Confident in managing teams, client relationships, and service delivery, • Highly organised, with strong leadership and communication skills If you're a confident Contract Manager looking to step into a client-facing role with progression potential, apply today for a confidential conversation.

Electrical Contracts Manager Position: Electrical Contracts Manager Location: Onsite – UK Company Description We are a leading engineering services company with a proven track record of high quality, customer focused project delivery for over 130 years. Our core divisions include Mechanical Engineering, Electrical Engineering, Sprinkler and Fire Protection. Some of the other services we provide include Waste to Energy (BioEnergy), Specialist Lift, Off Site Fabrication, Technical Support Services, Maintenance, Asset Management, BIM (Building Information Modelling) and Geo-Surveying. We offer competitive salaries, financial support for further training, Continuous Professional Development (CPD) leading to chartered status, performance incentives and the ability to progress your career with a world class engineering contractor. Job Description As an Electrical Contracts Manager, you will play a pivotal role in ensuring project development, implementation and completion is achieve within the specified programme. You will work closely with the Project Manager and oversee the coordination and operation of the site to deliver key project milestones and successful project completion. Your Responsibilities will include: • Reporting to the General Manager and Division Directors., • Responsible for all financial and management aspects of the project., • Overall responsibility for project team, labour control and coordination., • Overall responsibility for schedule, QA/Cx and Health and Safety., • Ability to manage multiple projects where required., • Liaising with the Client and key project stakeholders when required., • Work directly with the relevant Director to expand the business through tendering and negotiating of new work., • Review tender submissions, valuation preparation and reporting on same., • Maintaining and developing relationships with Client. Skills and Requirements To excel in this role, you should possess the following skills and qualifications: • Minimum 10+ years’ experience in a similar role is essential., • Electrical trade background advantageous., • Experience in delivery of Datacentre projects advantageous., • Ability to lead and mentor a cross-functional team essential., • Proficiency in using Microsoft Office required., • Experience in Revit would be advantageous., • Excellent organisational and planning skills., • Excellent communication skills and ability to work well in a team environment., • Excellent interpersonal skills with the ability to build effective working relationships., • Ability to work with minimum supervision, within a fast-paced team environment. Interested parties should apply here and/or mail Benefits We offer a competitive salary package commensurate with experience and qualifications. In addition, you will have the opportunity to work in a dynamic and supportive environment, collaborating with industry leaders and contributing to a sustainable future. Our company values work-life balance and encourages professional growth through training and development programs. If you are ready to make a difference and be part of a growing industry, please submit your CV, along with a cover letter highlighting your relevant experience and why you are interested in this role. Recognising the contributions and respecting our people is core to our culture and values. We are an equal opportunities employer, and we encourage candidates from all backgrounds to apply for roles.

Technical Manager - HVAC Critical Services – Slough area Package: c£75,000+ Car Allowance + Paid Over Time, private pension, private medical, 33 days holiday. Purpose of the Job Facilities Engineering Contractor, a leading global provider of integrated facilities and corporate real estate management, is recruiting a Technical Manager to join the team located in Slough. The successful candidate will be able to demonstrate technical leadership through a risk-focused approach. The position of the Data Centre Technical Manager is key to the technical operations of the campus and its infrastructure. As the post holder, you will be expected to have a detailed understanding of the installed building services systems, contingency procedures, and be proactive in passing on this knowledge to other members of the Site Personnel. The Data Centre Technical Manager will also be expected to become familiar with aspects of the administrative and engineering operations within the contract. In general, your role will be to ensure the efficient operation of the critical and non-critical engineering services, PC-based systems and the associated plant achieving 100% availability. You will also play a key role in training and authorising the ever-growing team of engineers ensuring exceptional standards. Working closely with the Senior Technical Manager, the Technical Manager role will be to act as an extension of the senior technical team, being a focal point for any queries and to ensure we continue delivering outstanding technical delivery to our client. You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. In the event of breaches, incidents, or accidents, the technical manager will need to conduct investigations and complete reports into these. The technical manager will also be required to attend site meetings with the client. Further to this, the Technical Manager will be a key player in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards. The Technical Manager, with support from the Senior Technical Manager, will be responsible for ensuring all technical paperwork is created and approved to a high standard. This includes but is not limited to: Safety Programs, Risk Assessments, and Switching Schedules. Also, the Technical Manager will be expected to become a Senior Authorised Person for HV / LV and confined spaces — meaning training and appointing our team of authorised persons as well as conducting annual reviews. Key Responsibilities • Able to manage own time and allocate works to other team members, • Able to manage cost related to delivery of maintenance activities (specialist and self-perform), • Ensuring all client services, computer rooms, data networks, manufacturing, and revenue-earning services meet client requirements or appropriate SLAs, • Provide technical management reports as required, • Provide Technical Support and Leadership to the building Engineers, • Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours — providing technical support and leadership, • Support critical environment-related technical audits, • Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems, • Advise the Facilities Management Team of changes in critical environment requirements, • Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor, • Ensure maintenance is carried out in line with Facilities Engineering Contractor H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews, • Escalate urgent issues identified through to the Senior Technical Manager, • Responsible for auditing of the site library of Technical paperwork such as Switching Schedules and SOPs, • Responsible for ensuring site training requirements and curating the site-specific training program under the guidance of the Campus Technical Manager, • Responsible for technical sign-off for new recruits and guidance of engineers' technical development, • Responsible for ensuring Facilities Engineering Contractor platforms utilised and maintained such as Quantum to ensure risk radar is kept up to date, • Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods, • Positive contribution to the “team" effort, with a “can do" attitude and raising of standards, • Develop the engineering team through coaching and mentoring on critical maintenance and operations as defined within CERM methodologies, • Actively manage and where required, supervise engineering risks through applying CERM methodologies, • Oversee the site engineering team in the proficient use and application of CERM, • Undertake other tasks, as required by the Senior Technical Manager, in accordance with experience and competencies, • Develop skills to become a Senior Authorised Person for the campus, being actively engaged in the training and appointment of HV, LV and Confined Space APs, • Provide technical advice to the site management teams and the client where required, • Assist in setting up field mock drills to ensure engineers are well-versed in incident management, • Assist with approval from the Senior Technical Manager in the creation and curation of site-specific processes Personal Specification • Electrician with recognised qualifications (apprenticeship, HND, C&G), • 18th Edition Electrical Wiring Regulations – essential, • Previous experience in operating data centres/critical environments, • Knowledge of emergency response/standby/call-out activities and protocols, • Understand the monitoring of utilities and environmental programmes, • IOSH or equivalent H&S training, • Excellent facilitation and communication skills at all levels, • Self-motivated, resourceful, and pro-active, • Confident decision maker, • Understanding of water hygiene (L8) – desirable, • BMS Controls experience / HVAC experience – desirable, • Operational experience of UPS, Standby Power, and Critical Environment Cooling, • Operational experience of managing Environmental, Health & Safety and Quality Systems, • PC and MS Office skills, • Experience of system integration and handover preferred, • Management Experience – Essential, • Strong Communication Skills – Essential, • Candidate must be confident with training others, communicating in high-pressure situations with superiors and clients, and be able to enforce the Facilities Engineering Contractor Safety Rules, • Candidate must be an HVAP with demonstrable experience to allow appointment at SAP level

Our client is a legal 500 ranked firm and due to continual growth, they are now looking for additional support in their busy Wills and Inheritance team.We are seeking an experienced Trust & Tax Manager who has broad experience in offering private clients a range of services, including, wills, in

Nursing Home Manager | Gloucester | Permanent | £65 - 75,000 (doe). Due to strategic initiatives for growth and enhancement of services, our Client is seeking a Nursing Home Manager to join their team. Our Client is a reputable healthcare organisation dedicated to providing exceptional care to resi

As an Experis Client Services Manager, you will have:. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A solution-oriented mindset with a passion fo

This is an exciting time for our client who are seeking a Maintenance Manager to lead their in-house maintenance team and ensure compliant and quality maintenance and repair services for the estate. As Maintenance Manager, you will be responsible for the strategic and operational leadership of all e

SOC Technical Security Service Delivery Manager. Security Operations Centre (SOC) function within a global, client-focused environment. Serve as the key point of contact and escalation for clients across SOC services.

Job Title: Critical Engineering Facilities Manager Data Centre, Heathrow area... Salary and Package: c£72,000+ Car Allowance + Annual performance bonus + Mgmt benefits Overview A Leading Facilities Engineering Contractor within the Data Centre Solutions (DCS) sector is a premier provider of critical data centre maintenance and support services in the built environment. Working in partnership with some of the UK and Europe’s most well-known companies, currently hiring for the pivotal position of a Data Centre Critical Engineering Facilities Manager for a new client located in a busy campus environment in Slough. This contractor manages the maintenance of a major UK data centre and is committed to delivering an efficient and effective critical engineering maintenance service. The primary function of this role is to ensure 100% uptime of engineering services, ensuring zero impact to the client’s business operations. Main Purpose To provide leadership and direction to the onsite building engineering team and contractors, ensuring effective management of the premises, plant, and equipment within the data centre. The successful candidate will act as the client’s primary point of contact for all site-related works and must demonstrate a solid understanding of the engineering, contractual, and compliance requirements within a hyperscale data centre environment. Main Duties and Responsibilities • Develop and manage the client relationship, ensuring a high level of service; attend client meetings as required., • Ensure Health and Safety compliance for engineers, contractors, and site visitors., • Work closely with the Contract Support Team to maintain consistent high service levels., • Communicate and implement company business policies and processes across the contract., • Ensure compliance with legislative, client, and internal health, safety, and environmental programs., • Deliver effective solutions for development, training, and performance management., • Provide technical support across a wide range of services to both the internal team and the client., • Meet and report on service line KPIs on a monthly basis., • Ensure all contractual commitments are met and exceeded through strong leadership., • Align service delivery with agreed SLAs., • Prepare data and insights for monthly operational reviews., • Promote continuous improvement initiatives within the team., • Develop solutions and quotations for minor project works., • Take ownership of all engineering-related activities within the data centre., • Plan and implement preventative maintenance regimes., • Ensure statutory and contractor-required logs and documentation are accurate and up to date., • Oversee PPM, reactive, and corrective maintenance planning and execution., • Manage team disciplinary actions and resolve conflicts when needed., • Promote strong Health and Safety practices and a collaborative team culture., • Participate in the escalation chain for incidents and site issues, including out-of-hours support and technical leadership., • Carry out additional duties as required by the Technical Manager, in line with competencies and experience. Key Accountabilities & Deliverables • 100% statutory compliance across all applicable service lines., • Work closely with Contract Support & Engineering Supervisors to ensure service delivery gaps are avoided., • Maintain and manage service line tracker documents, ensuring timely closure of actions., • No missed statutory compliance PPMs due to planning inefficiencies., • Deliver monthly reports in line with contract governance requirements., • Manage the CMMS (Computerized Maintenance Management System)., • Ensure rapid and effective procurement of materials and services., • Full P&L ownership including management of WIP and debt., • Ensure engineers are properly onboarded and equipped with tools and PPE., • Review and implement effective contract audits and control systems to ensure all statutory and policy commitments are fulfilled., • Conduct internal audits for QHSE, compliance, and technical documentation., • Ensure QHSE bulletins, safety talks, and updates are communicated and embedded across the team., • Maintain accurate and compliant logbooks., • Lead cultural change and act as a role model for safe practices, compliance, and quality standards., • Positively contribute to team spirit and operational excellence with a proactive and standards-driven approach. Selection Criteria • Strong background in data centre or mission critical engineering is essential., • Financial management experience preferred., • Compliance and audit experience required., • Strong customer service orientation with a collaborative and morale-boosting leadership style., • Self-motivated, dependable, professional, and detail-oriented., • Excellent communication skills., • Competent in Microsoft Office applications (e.g., Excel, Word)., • Demonstrated career progression and professional development preferred., • Management/Supervisory experience is essential., • Experience in delivering wider facilities management (including soft services) is a plus., • Critical works knowledge and planning experience are essential., • Relevant engineering qualifications (Mechanical or Electrical) are required.

SeniorBid Manager - Communications & Managed Services. Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK.

Joining the team as an Audit and Accounts Senior / Manager you will have responsibility for audit, accountancy and tax services to an exciting client base. You will have a genuine opportunity to progress and develop in your audit career following qualification and this position will offer exposure t

Our client, a leading strategy consultancy is seeking a Senior Manager / Associate Director to join and play a leading role, focusing on deal strategy within the media industry as a part of the wider TMT sector, with scope to work on the wider range of services including growth strategy, cost and op

The IT Services Delivery Manager is responsible for working with the Contract Manager to ensure that adequate resources are available to deliver the service expected by the Client. The DCS Service Delivery Manager is responsible for controlling and implementing a Cabling Service on a minor project s

Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. As an Experis Client Services Manager, you will have:. A s

As an Experis Client Services Manager, you will have:. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A solution-oriented mindset with a passion fo

They’re looking for a CTA-qualified Senior Manager to join their award-winning Private Client Tax team in Bristol. This isn’t about simply filling a role—it’s about finding a senior adviser ready to help shape the future of private client services in Bristol and beyond. CTA qualification wit

As an Experis Client Services Manager, you will have:. A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. You will be commercially confident, with the ability to discuss product solutions with clients - with experience

Are you looking for a full-time warehouse role in.This is a fantastic opportunity to gain experience, with training provided and the chance to secure a long-term role after peak season.As a Warehouse Operative, you will:.Pick, pack, and prepare stock to a high standard.Work efficiently in a fast-pac

As an Experis Client Services Manager, you will have:. A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. You will be commercially confident, with the ability to discuss product solutions with clients - with experience

Are you looking for a full-time warehouse role in.This is a fantastic opportunity to gain experience, with training provided and the chance to secure a long-term role after peak season.As a Warehouse Operative, you will:.Pick, pack, and prepare stock to a high standard.Work efficiently in a fast-pac

As an Experis Client Services Manager, you will have:. A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. You will be commercially confident, with the ability to discuss product solutions with clients - with experience

Are you looking for a full-time warehouse role in.This is a fantastic opportunity to gain experience, with training provided and the chance to secure a long-term role after peak season.As a Warehouse Operative, you will:.Pick, pack, and prepare stock to a high standard.Work efficiently in a fast-pac

Sleep-In Enhancements + Overtime.Ofsted-Regulated Children's Home (3-bed).Do you have a passion for supporting children and young people to thrive?.We are seeking a Residential Support Worker to join our dedicated team in a six-bed Children's Home based inPortsmouth.This is a fantastic opportunity t

Are you looking for a full-time warehouse role in.This is a fantastic opportunity to gain experience, with training provided and the chance to secure a long-term role after peak season.As a Warehouse Operative, you will:.Pick, pack, and prepare stock to a high standard.Work efficiently in a fast-pac

Project Manager - Children’s Services. CareTech is looking for a skilled Project Manager to oversee multiple projects within our small Children’s Services Performance Improvement team. All of our colleagues – Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support

Support Worker (Children & Young People).Location: UxbridgeSalary: up to £28,500 per annum (DOE)Full-time | Rolling rota (includes sleep-ins).Ofsted-registered residential home for adolescent boys with.Learning Disabilities and Emotional & Behavioural Difficulties (EBD).This role is ideal f

Compiling and submitting project status reports to clients, management, and other stakeholders. You will be an experienced construction/Maintenance Project Manager with experience of ideally working within a refurbishment and small works construction background. Temp job-Project Manager - prison Mai

Managing the day-to-day activities of the team.Motivating the team to achieve organizational goals.Developing and implementing a timeline to achieve targets.Delegating tasks to team members.Conducting training of team members to maximize their potential.Empowering team members with skills to improve

Strong communication is essential, with exceptional interpersonal and leadership skills to be able to foster strong client relationships throughout project lifecycles as well as being the point of contact for clients. A multitude of clients, including the University and colleges, along with this, in

Manage spa bookings and appointments efficiently, providing detailed information about available services. Coordinate with the spa team to ensure the smooth flow of appointments and services.

If you're seeking a role where you can specialise in working with academy clients, all while enjoying flexible work arrangements and a supportive team that values work/life balance, then look no further. As the newest member of the team, you will step into the role of Project Manager, joining a grou

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.Monday - Thursday, 08:00-16:15.Applications will be accepted from those wishing to be considered for this role on a part-time basis.If you are applying for this r

The company specialises in pipework installations and delivers high-quality mechanical services across sectors including student accommodation, custodial facilities, and education. As a Mechanical Project Manager, you will lead mechanical projects from pre-construction through to completion. You’l

The team consists of one Contract Manager, one Team Leader, and four Support Workers. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support peopl

Project Manager, Suffolk, Permanent, Salary up to £45,000. Project Manager – Construction (Scoping). We’re on the lookout for a proactive and detail-driven Scoping Project Manager to lead the full lifecycle of projects—from concept and design through to pricing, delivery, and handover.

Falkirk Council are looking to recruit a Support for Learning Assistant (Grade E) for the Thistle Wing and Annexe which is a provision for children with severe and complex additional support needs within Kinnaird Primary School.You will provide support for teachers and pupils to enhance pupil well-b

Project Manager – CivilLocation: Suffolk - Hybrid (Possible travel to London). OverviewA leading engineering consultancy is hiring a Project Manager – Civil to support major nuclear infrastructure projects.

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

We are seeking an experienced and passionate Senior Project Manager with client-side construction delivery experience to work for a public sector organisation in the Gloucestershire region. As a Senior Project Manager, you will be responsible for the management and successful delivery of major capit

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Customer Service Advisor – 3 Month Contract📍.AM – 5:30 PM, Monday to Friday💼.Are you a confident communicator with a passion for delivering excellent customer service?.Do you have experience using Microsoft Teams to collaborate and support customers or colleagues? If so, we’d love to hea

Social Care Assistant, St Brendan's Care Home, Isle of Barra (4250).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

As a well-established, expanding, forward thinking firm, they are looking for an Audit and Accounts Senior to join their team, supporting the client managers with the preparation of work and the effective delegation of work to more junior members of the team. The ideal candidate should have a minimu

The successful candidate will have to complete registration with the Scottish Social Services Council (SSSC) when they begin in post. The school is managed by a Head Teacher, two Depute Head Teachers, a Principal Teacher for Pupil Support, a Principal Teacher for Additional Support Needs and a Manag

We are seeking a Client Manager to lead and manage relationships with their clients, particularly overseeing the work of offshore bookkeepers. This firm are transforming the way accountancy practices leverage technology to deliver exceptional services to their clients. Client Relationship Management

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that of

As a Client Portfolio Manager, you’ll take the lead on a diverse portfolio of agricultural clients—offering expert advice, building lasting relationships, and delivering tailored accounting and tax solutions. Excellent communication skills and a client-first mindset. A respected and growing prac

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati