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WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

Supporter Giving Manager Kingston Hospital Charity Job details & how to apply: Kingston upon Thames, Greater London (Hybrid) £45,000 - £50,000 per year Full-time Permanent Hybrid working Make a Real Difference Where It Matters Most Why Kingston Hospital Charity? Because here, your work genuinely matters. Kingston Hospital Charity isn’t just another fundraising operation, it’s the driving force behind projects that transform patient care across Kingston and Richmond NHS Foundation Trust. From creating dementia friendly environments on Kingston Hospital’s care of the elderly wards to funding the introduction of robotic assisted surgery, the charity turns generosity into tangible change. They fund what the NHS isn’t able to, bringing comfort, dignity, and innovation to patients when they need it most - and they’re ambitious about scaling that impact even further. The team has a clear plan: to sustainably grow income and build a supporter giving programme that delivers measurable impact for patients, creates meaningful experiences for donors, and nurtures genuine, lasting relationships through storytelling that truly resonates. What Makes This Role Great This is both a strategic and hands-on role. You’ll lead on gifts in wills and in-memory fundraising — with the freedom to shape and grow these income streams. Working alongside the Director and the Communications and Engagement Senior Manager, you’ll develop and deliver a three-year strategy that drives real change. You’ll collaborate with dedicated clinical colleagues and passionate supporters who care deeply about the cause. And you’ll do it within an organisation that lives its values: compassion, inclusivity, collaboration, and a genuine commitment to helping every person thrive. Hybrid working, a supportive team, and a culture that celebrates impact. It’s the kind of role that reminds you why you got into fundraising in the first place. Who We’re Looking For You have solid experience in supporter lead fundraising — and a track record of developing strategies that meet (and exceed) targets (or feel that you have the the potential to do so). You’re confident communicating with everyone from solicitors to clinicians to supporters, tailoring your message to build trust and engagement - then get in touch. People can who do well in these sort of roles come many guises and we are happy to speak to anyone. How to Apply Interviews will take place in person at Kingston Hospital in early to mid-December. Following that we may look to arrange a informal meeting with the current director of philanthropy, if there’s a thumbs from both parties we may ask for <1 page covering letter. Once we have a shortlist Anton be available to you to help with interview support. It’s not how to cheat the the system, just how to best represent your skills in the context of the role, whether it’s your first interview in 20 years or your second this week, you’ll find his experience invaluable. As well as including Paul throughout the process, once you’ve (hopefully!) found the job for you he’ll be the contact for our 6 month embedding programme (as the director of fundraising at Sheffield Hospital Charity, he is well placed to offer advice starting at an hour an month of whatever video call preference suits you).

Brentford Health & Dental is a modern, patient-focused clinic offering high-quality dental and healthcare services in a warm, welcoming environment. We’re looking for a Receptionist to be the friendly face of our practice — someone organised, approachable, and passionate about great patient care. What you’ll do: • Welcome patients and manage check-ins/check-outs, • Handle calls, emails, and appointment bookings, • Maintain accurate records and process payments, • Support clinicians and ensure smooth day-to-day operations, • Uphold our high standards of professionalism and confidentiality What we’re looking for: • Friendly, professional, and reliable, • Excellent communication and organisation skills, • Confident with computers and multitasking

💊 Part-Time Pharmacy Dispenser – Roehampton (SW15) We are looking for a Part-Time Pharmacy Dispenser (16 hours per week) to join our friendly team at our online pharmacy based in Roehampton (SW15). If you have experience using ProScript or EMIS and a background in pharmacy dispensing, we’d love to hear from you. About the Role Reporting directly to the Pharmacist Manager, you’ll play an important part in delivering our caring and community-focused service. Your key responsibilities will include: Accurately labelling and dispensing prescriptions for patients. Ordering prescriptions for patients on our repeat collection service. Checking, ordering, and restocking medicines for the dispensary. What We’re Looking For Proven experience in a pharmacy setting, with knowledge of ProScript or EMIS. Excellent customer care and communication skills, with a patient-focused attitude. A positive, enthusiastic, and self-motivated approach. Ability to work well in a team and use your own initiative. Strong attention to detail and commitment to accuracy. What We Offer Ongoing training and support for the right candidate. A warm, supportive environment that values professionalism and care. Opportunity to be part of an established online pharmacy making a positive difference in the community. If you’re a motivated Pharmacy Dispenser looking for a flexible part-time role with purpose — apply today and join our growing team!