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Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About the job JUNIOR REVENUE MANAGER - OVERVIEW Do you have a passion for hospitality and a knack for numbers? Are you eager to learn the dynamic world of revenue management? Generator is looking for a motivated and analytical Junior Revenue Manager to join our team! In this role, you'll support our revenue strategy, analyse market trends, and help us optimise pricing and occupancy across our vibrant properties. This is a full time, office-based position offering an exciting opportunity to develop your skills in a fast-paced, international environment and contribute to the success of a leading hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Junior Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after Analyse trends in data to develop winning revenue management strategies and outperform your competitive set Maximise total revenue of the property through business mix optimisation and rate manipulation Provide ongoing insight about revenue performance of your cluster to all stakeholders Forecast demand per market segment for your cluster and provide supporting commentary to the management Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan Manage the overbooking strategies for your cluster to maximise occupancy levels Monitor and control all functions of the revenue management system and the accuracy of the reporting solution Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business Be commercially savvy in exploring new distribution channels and technology partners for Generator Take the initiative to proactively adapt strategy and tactics in changing market conditions Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Highly organised, creative and forward-thinking problem solver Inquisitive, logical and objective in your approach to systems setup Knowledgeable of revenue management theory A strong and clear communicator to all levels of the business Resilient, determined, driven and inspired to achieve challenging targets An optimistic, independent self-starter with a knack for identifying business opportunities Willing and able to travel internationally You must be eligible to work in the UK to be considered for this role YOUR ROCK STAR EXPERIENCE At least 1 year of experience in hospitality revenue management Knowledgeable of the global travel and accommodation market Fluent in English. Other languages will be appreciated Outstanding time management & ability to work under pressure Excellent written and verbal communication skills Familiar with a range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! ?✨ Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ? Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ?? Welcome to a workplace where benefits aren't just perks—they're a way of life! ? #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Revenue Management Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.