Communications specialist jobs in WakefieldCreate job alerts

Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police’s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service – accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment

Executive Assistant to the CEO & Executive Team Location: Wakefield Hours: 37 hours per week Contract: Temporary (ASAP start - until 31 July 2026, with the option to extend to 31 August if available) Recruiting on behalf of: A Multi‑Academy Trust undergoing a merger About the TrustWe are delighted to be supporting a dynamic and ambitious Multi‑Academy Trust based in Wakefield as it enters a significant period of organisational change. The Trust is currently progressing through a merger with another MAT, creating a fast‑paced and evolving environment where strong executive support is essential. To assist through this transition, the Trust is seeking an experienced and highly organised Executive Assistant to join on a temporary basis, starting as soon as possible. This role is ideal for someone who thrives in a busy setting, can hit the ground running, and enjoys providing high‑level support at senior leadership level. The RoleAs Executive Assistant, you will be a key point of coordination for the CEO and wider Executive Team. You will provide a proactive, professional and confidential PA service, ensuring the smooth running of executive operations during a critical period for the Trust.This is a varied and hands‑on role requiring excellent organisational skills, strong communication, and the ability to manage competing priorities with confidence and discretion. Key Responsibilities Provide a high‑level, proactive PA service to the CEO and members of the Executive Team. Manage the CEO's diary, and support diary management for other Executive Team members, arranging meetings and activities with minimal direction. Oversee and direct the Administration & Project Assistant, ensuring effective support for diary and administrative tasks. Manage Trust mailboxes on behalf of the CEO and COO, delegating actions appropriately. Act as the first point of contact for telephone and email enquiries, ensuring timely and professional responses. Collate information and produce reports, communications, correspondence and documentation on behalf of the CEO and Executive Team. Attend Executive Team and wider Operations Team meetings, providing administrative support as required. Maintain the Trust Policy action tracker and Policy library, ensuring policy leads update documents in line with timelines and that Trustees receive policies for approval.About YouThe ideal candidate will bring: Proven experience supporting senior leaders in a complex or fast‑moving organisation. Exceptional organisational and time‑management skills. Strong written and verbal communication abilities. A proactive, solutions‑focused approach and the confidence to work independently. High levels of professionalism, discretion and attention to detail. Experience supporting governance or policy processes (advantageous but not essential).Why This Role? Immediate start available A chance to support a Trust at a pivotal moment in its development A varied, fast‑paced role where you can make a meaningful impact Based in a central Wakefield locationIf you are an experienced Executive Assistant who can step into a senior support role with confidence and professionalism, we would welcome your application. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

And you can play your part too join our Customer Strategy team as a Customer Communications Specialist. You will be the owner of all member communications and champion application of Consumer Duty outcomes, lead the co-ordination/delivery of all member communication ensuring reviews align to Divisi

A leading UK university is seeking a Communications & Engagement Officer to enhance engagement through social media and creative content.

A global medical communications provider is seeking a Medical Writer to produce high-quality scientific content in a hybrid environment across London and Manchester.

A national law firm is seeking a Communications Coordinator in Birmingham. Candidates must have experience in marketing and communications within relevant sectors, including law and finance. This position offers an opportunity to work closely with senior management and be instrumental in shaping int

In the role of Customer Communications Assurance Specialist, you will ensure that all customer-facing communications are clear, fair, and not misleading and that customers can genuinely understand and act on the information provided. And you can play your part too – join our Customer Risk and Assu

A language organization in Greater London is seeking a Communication Officer to enhance visibility and manage internal and external communications.

A leading research charity is seeking a Research Communications Assistant to enhance the visibility and impact of dementia research.

The London Ambulance Service NHS Trust is looking for a Communications Officer to play an integral role in internal communications, producing high-quality content, and managing digital channels. The role requires a degree in communications or equivalent, along with proven experience in digital engag

Utilizing skills in storytelling and communication, the specialist will engage with diverse cultural groups, teach Biblical principles, and assist in church planting efforts. A mission organization in London seeks a Communication Specialist to develop evangelism and discipleship tools for local comm

A charitable organization in the UK seeks a Communications Officer to enhance the visibility and impact of its research.

Communication Specialists will need to have a solid understanding of the Scriptures and be able to teach and clearly communicate the Word of God with the goal of pointing people to Jesus Christ. Communication Specialists will collaborate with their team and field leader for assignments and prioritie

A leading logistics firm in Greater London seeks a Communications Specialist to develop and implement internal communication strategies aligned with organizational objectives. Candidates should have over three years in communications roles, strong stakeholder engagement skills, and expertise in cont

A well-established financial institution in the United Kingdom seeks a Customer Communications Assurance Specialist. This role involves ensuring customer communications are clear and meet regulatory standards while supporting the Society's Consumer Duty obligations. The ideal candidate will have exp

A leading UK communications firm seeks an experienced Communications Specialist for a one-year maternity cover. Ideal candidates have over 5 years in communications or PR, exceptional communication skills, and a full UK driving license.

Side is looking for a talented Internal Communications Manager to support the company at global level. From an employee standpoint, this rebrand brought five legacy teams together under one brand name, so the focus for you as our Internal Communications Manager will be creating clear comms processes

This senior leadership role focuses on reputation management, leading a national communications team, and ensuring effective internal communications. The Right Ethos - Specialist External Affairs Recruitment is seeking a Head of Communications for SSAFA in Greater London. The ideal candidate will ha

Yoox Group is seeking a PR and Communications Executive for NET-A-PORTER in London.

RAC is seeking a Deployment & Communications Specialist to support their Mercedes-Benz Cars UK account, based in Walsall.

Yoox Group is seeking a Communications and Employee Engagement Specialist for NET-A-PORTER & MR PORTER in London. The role involves leading internal communications strategies and creating engaging content, requiring 2-4 years of relevant experience.

In this role, you will lead the successful delivery of high-impact publications and medical communications projects.

The Right Ethos - Specialist External Affairs Recruitment is seeking a Communications and Advocacy Director to lead integrated external and internal communications. The ideal candidate will have experience in handling communications that inspire and maintain public trust, as well as the ability to a

Senior Communications Specialist. Based in the UK, you will be part of TEKEVER’s central communications team, working across global markets and supporting integrated communications strategies aligned with corporate priorities. Support the development and execution of TEKEVER’s corporate communic

Corporate Communications Specialist. We’re looking for a mid‑level Corporate Communications Specialist to help shape and tell CMC’s story. High‑impact announcements: plan and deliver communications for product launches, partnerships, and corporate milestones, from press releases to web and s

A prominent health organization based in London seeks a Communications and Events Coordinator to oversee all communications and manage events.

The position requires 2-3 years of relevant experience in communications or PR, preferably within a B2B environment. Responsibilities include supporting the communications team, drafting press releases, tracking media coverage, and assisting in campaign delivery. A leading insurance provider in Lond

We are seeking a seasoned professional to join our growing Corporate Communications team as Senior Specialist, Corporate Communications, UK. Develop frameworks for regional communications strategies, including performance metrics, in alignment with communications’ leadership expectations and globa

A leading finance company in the United Kingdom is looking for a Senior Accounts Assistant to manage all aspects of finance within a growing team.You will be responsible for processing supplier invoices, ensuring compliance, and liaising with procurement.The ideal candidate should possess strong int

We are now looking for a Workday Finance Training & Communications Specialist to play a key role in ensuring our colleagues are fully supported through this transformation. You will help develop the training and communications approach for our Finance modules, helping teams across the organisation c

Major Accountabilities*** Working closely with senior business stakeholders including the CIO, define and implement engaging, relevant and timely internal communications for and from the TS function* Build a strong network within and outside the function to support understanding of opportunities and

Support building and managing the Customer calendar and internal Communications intranet sites, allowing Guidewire team members to stay updated on distributed / pending communications, status, and upcoming events. Reporting into the Customer Impact Communication Manager, as a Communications Speciali

Shout! Communications • London**To apply for the job please send a covering letter explaining what qualities you think you’d bring to the role, along with details of your cur

A well-established European organization is seeking a Marketing & Communications Executive for a 6-month contract.

A top global law firm is seeking a Marketing Specialist for their central marketing team. This role involves managing client events, delivering targeted marketing campaigns, and producing engaging communications.

A leading broadband provider in the United Kingdom is seeking a Lead Generation Executive to engage with rural communities and generate qualified leads for their services.In this field-based role, you will represent the company and help residents understand the benefits of their network.Ideal for th

Internal Communications Manager. Side is looking for a talented Internal Communications Manager to support the company at global level. From an employee standpoint, this rebrand brought five legacy teams together under one brand name, so the focus for you as our Internal Communications Manager will

As Communications Specialist, you will draft compelling content for different audiences and support the Head of Communications and Membership and the Communications Lead to implement the communications and social media strategy. Get notified about new Communications Specialist jobs in. We are lookin

Shout! Communications is a long established, London based, specialist broadcast PR agency. To apply for the job please send a covering letter explaining what qualities you think you’d bring to the role, along with details of your salary and your CV to hello@shoutcommunications. Public Relations an

A charitable organization focused on education is seeking an Internal Communications and Employee Experience Officer for a 12-month fixed-term contract. This role will manage core internal communications, support events, and enhance employee engagement through surveys and programmes.

We’re looking for a Senior Communications Specialist to strengthen corporate communications, support business growth, and enhance brand reputation across multiple international markets. You’ll work within a central communications function, partnering with senior leadership, business development,

To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered.Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after

Fédération Internationale de l'Automobile (FIA) is looking for an F1 Press Officer to enhance media relations in Formula 1.The role involves acting as a liaison, coordinating media events, and supporting accreditation for F1 Championship.Candidates should have 2-5 years of related experience, stro

FIA – Fédération Internationale de l'Automobile is looking for an F1 Press Officer to enhance media relations and manage press opportunities in Formula 1.Responsibilities include acting as a liaison between the media and FIA teams, coordinating media events, and drafting press materials.The idea

The Natural History Museum is seeking a Communications Specialist to support their deep-sea biodiversity programme. Candidates should have at least two years of experience in digital communications and the ability to connect with different audiences.

From Engineers and Specialists to Project Managers and Support functions, we thrive in a dynamic, proactive business where inherent safety and maximizing sustainability are key beliefs. In our communications and marketing team global collaboration is the top priority that fuels a working environment

Bernicia is seeking a Communications Officer to enhance internal communication and engagement. Ideal candidates should have a degree or equivalent experience in communications, evidenced professional development, and proven success in content creation.

The role involves deploying advanced network and telecommunications systems for high-end residential projects. McGinley Support Services is looking for an experienced Network & Communications Installation Engineer to work primarily in London.