Communications specialist jobs in PeterboroughCreate job alerts

Health information officer Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £28,500 – £31,000 depending on experienceHours: Full time, 37.5 hours per weekContract: PermanentBenefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.Kidney disease affects one in ten people in the UK, yet it still doesn't get the attention it deserves. At Kidney Research UK we are determined to change that. In this newly created role, we are looking for a health information officer.The Role\n\n • Produce and maintain our information and resources about kidney disease and relevant conditions\n, • Ensure all content is high-quality, evidence-based, accessible, regularly reviewed and meets the needs of our patients and their families\n, • Work within our research communications team to ensure production aligns with the PIF TICK standard\n, • Reach a broad audience across a range of different media\n, • Partner closely with patients, clinicians, and the marketing and communications department\nWhat We're Looking For\n\n, • Background in science, educated to degree level in a life sciences subject\n, • Experience communicating complex topics in an accessible and compelling way\n, • Excellent copywriting skills\nAbout Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.How to ApplyPlease complete the online application form and submit together with your CV. Closing date: Tuesday 25 August 2026.Telephone interviews will be held on Thursday 3 September 2026. Interviews will be held in our Peterborough office on Friday 11 September 2026. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.No agencies please.You may have experience in the following: Health Information Officer, Medical Writer, Health Communications Specialist, Science Communicator, Patient Information Officer, Research Communications Officer, Health Content Writer, Clinical Information Manager, Science Writer, Health Education Officer, Medical Communications, Charity Communications Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.REF-230 008

Senior Customer Service Specialist Salary: £35,000 – £40,000 per year (depending on experience) Join the UK's No.1 Business Coaching Platform for Trades & Construction Business Owners Trade Mastermind, founded by entrepreneur Joseph Valente, is on a mission to help construction and trade business owners scale their businesses, increase profitability, and achieve long-term success. As one of the UK's fastest-growing coaching and education companies, we pride ourselves on delivering exceptional results and outstanding customer experiences. We are looking for a Senior Customer Service Specialist who is passionate about delivering exceptional customer experiences, leading by example, and building strong long-term client relationships. This is an exciting opportunity for an experienced customer service professional looking to take the next step in their career within a fast-growing, high-performance business. If you're energetic, highly organised, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you. The Role As a Senior Customer Service Specialist, you will be a key member of the Customer Operations team, acting as a senior point of contact for our clients and supporting them throughout their journey with Trade Mastermind. You will take ownership of complex customer enquiries, support onboarding and retention strategies, mentor junior team members, and work closely with leadership to continuously improve the customer experience. You will play a critical role in ensuring our customers remain engaged, achieve success from our programmes, and receive a world-class service at every touchpoint. Key ResponsibilitiesCustomer Onboarding & Support Deliver a professional and engaging onboarding experience for all new clients. Guide customers through Trade Mastermind's programmes, products, services, and processes. Provide outstanding support through telephone, email, WhatsApp, and other communication channels. Act as an escalation point for complex customer enquiries and complaints. Identify opportunities to enhance the customer journey and improve satisfaction levels. Ensure service standards, response times, and customer expectations are consistently exceeded. Customer Success & Relationship Management Build, develop, and maintain strong relationships with customers. Conduct attendance, engagement, and customer success calls to maximise participation in events, coaching sessions, and appointments. Proactively identify customer needs and provide tailored support and solutions. Monitor customer engagement and intervene early where clients may be disengaging. Drive long-term customer success, loyalty, and retention. Account Management & Retention Support the Head of Key Account Management with customer retention strategies and initiatives. Manage high-value and priority customer accounts. Identify clients at risk of cancellation and implement effective retention plans. Conduct customer reviews and wellbeing check-ins to understand customer satisfaction and success. Deliver personalised support to maximise customer outcomes and programme value. Credit Control & Payment Support Contact customers regarding outstanding balances and payment arrangements. Support Premium Credit agreements, documentation, and customer communications. Manage approved payment plans and maintain accurate records. Handle sensitive financial conversations professionally while preserving positive customer relationships. Escalate issues and recommend solutions where appropriate. Leadership & Team Support Provide guidance, coaching, and support to Customer Service team members. Assist with onboarding and training of new colleagues. Share best practices and contribute to continuous team development. Support the management team with customer service projects and process improvements. Lead by example in delivering outstanding customer experiences. Administration & CRM Management Maintain accurate customer records and CRM updates. Log all customer interactions and communications. Ensure customer information is accurate, compliant, and up to date. Produce customer service reports and insights when required. Monitor key customer service metrics and identify trends. Collaboration & Continuous Improvement Work closely with Customer Operations, Finance, Sales, Events, Credit Control, and Delivery teams. Contribute ideas and recommendations to improve customer experience and operational efficiency. Support the implementation of new customer service initiatives and processes. Meet and exceed departmental KPIs, customer satisfaction targets, and retention objectives. What We're Looking ForEssential Skills & Experience Minimum 3+ years' experience in customer service, customer success, account management, or client relations. Demonstrable experience managing customer relationships and complex customer enquiries. Excellent verbal and written communication skills. Strong stakeholder management and relationship-building abilities. Highly organised with exceptional attention to detail. Ability to manage multiple priorities and customer accounts simultaneously. Strong problem-solving and decision-making skills. Professional, empathetic, and customer-focused approach. Experience mentoring, coaching, or supporting team members. Confidence handling customer retention and difficult conversations. Desirable Experience Experience within a coaching, education, events, training, or service-based business. Experience in customer retention, collections, finance administration, or account management. Knowledge of CRM systems and customer success platforms. Experience working in a high-growth environment. Understanding of trades, construction, or business coaching sectors. What We Offer Competitive salary of £35,000 – £40,000 per annum Company pension scheme Career development opportunities and sponsored qualifications Leadership development and progression opportunities Full equipment provided Regular company events and team socials Free on-site parking 20 days annual leave plus bank holidays Birthday off Access to our brand-new 20,000 sq. ft. Trade Mastermind University HQ Supportive, ambitious, and high-performing team environment Why Join Trade Mastermind? At Trade Mastermind, we don't just support our clients—we help transform businesses and lives. As a Senior Customer Service Specialist, you will play a key role in shaping customer experiences, driving customer success, and supporting the growth of both our clients and our team. If you're an experienced customer service professional looking to step into a senior position within an industry-leading company, we'd love to hear from you. Apply today

Health information officer Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £28,500 – £31,000 depending on experience Hours: Full time, 37.5 hours per week Contract: Permanent Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. Kidney disease affects one in ten people in the UK, yet it still doesn't get the attention it deserves. At Kidney Research UK we are determined to change that. In this newly created role, we are looking for a health information officer. The Role Produce and maintain our information and resources about kidney disease and relevant conditions Ensure all content is high-quality, evidence-based, accessible, regularly reviewed and meets the needs of our patients and their families Work within our research communications team to ensure production aligns with the PIF TICK standard Reach a broad audience across a range of different media Partner closely with patients, clinicians, and the marketing and communications department What We're Looking For Background in science, educated to degree level in a life sciences subject Experience communicating complex topics in an accessible and compelling way Excellent copywriting skills About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. How to Apply Please complete the online application form and submit together with your CV. Closing date: Tuesday 25 August 2026. Telephone interviews will be held on Thursday 3 September 2026. Interviews will be held in our Peterborough office on Friday 11 September 2026. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. No agencies please. You may have experience in the following: Health Information Officer, Medical Writer, Health Communications Specialist, Science Communicator, Patient Information Officer, Research Communications Officer, Health Content Writer, Clinical Information Manager, Science Writer, Health Education Officer, Medical Communications, Charity Communications Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-(Apply online only)

Communications & Liaison Officer Location: Wirral Salary: Up to £45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportuni

We're partnering with a globally recognised luxury consumer brand to hire a Senior Employee Communications Associate to join its EMEA Communications team. Senior Employee Communications Associate. This is a fantastic opportunity for a highly ambitious communications professional who thrives in a fas

Were looking for a creative, member-focused Communications Specialist to join our Marketing & Communications team. Member Communications Specialist Hybrid 2 days per week in PrestonSalary £32k-£37k DOE. In this role, youll turn complex pension information into clear, engaging, easy to understand c

Seeking an experienced Employer Communications Specialist to create engaging content and multi-channel campaigns for pension scheme employers.

Project Manager / Senior Site Manager.Livingston / Projects across Scotland.We are currently working with a well-established construction contractor who are looking to appoint an experienced.The successful candidate will be responsible for managing construction projects from commencement through to

Fixed Term until 15 August 2027.West Lothian Council reserve the right to close this post early depending on applicant response levels.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently un

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Temporary until 31st March 2027.We are looking for an enthusiastic Early Years Support Worker to join our Rosehill Early Learni

Fixed Term until 15 August 2027.West Lothian Council reserve the right to close this post early depending on applicant response levels.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently un

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

Peterborough, EnglandPermanentOur Water sector client are seeking a Senior Project Manager to lead delivery and contract management/administration across their alliance delivery on AMP8 on permanent basis with hybrid working available our of Peterborough or Norwich offices.In this role, you will be

Adobe Project ManagerThe ChallengeThe Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions.Working at multiple levels with the customer, you will

Job Purpose Job PurposeThe Senior Project Manager is responsible for executing complex projects from inception to completion, acting as the primary liaison between RWS and key clients, to ensure client retention, satisfaction, and ultimately repeat revenue growth.As the main point of contact for

Mission: The Project Manager is responsible for the end-to-end delivery of complex, high-risk customer projects, ensuring delivery on time, within scope and budget, and aligned with business and customer objectives.This is a customer-facing leadership role requiring strong commercial awareness, stak

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.Position Summary:This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating t

Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services.

At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.Every day, our teams harness cutting-edge AI and

Location: Suffolk (3 days onsite per week) Salary: Excellent basic salary plus bonus and Vodafone benefitsWorking Hours: Full time 37.Monday to FridayWho We AreWe’re here to build a network the UK can count on – one that connects people, places and potential.Because no matter where you live, wha

Precision for Medicine is hiring a Project Manager, Central Laboratory Services to work remotely from Poland, Serbia, Romania, Hungary, Slovakia, or the UK.Position Summary:This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating t

What to Expect:Develop and execute country-specific marketing strategies aligned with overall business objectivesParticipate in strategic planning to support long‑term, profitable growth opportunitiesImplement account‑based marketing strategies to drive growth in key healthcare accountsDrive dig

Added bonus if you have:Experience within the Fintech or Lending domains Project Management certificationTaking full responsibility for all aspects of managing your portfolio of projects, including detailed budgeting and tracking, project administration and leading a diverse team of consultants and

Up to 80000 per annumPeterborough, England Permanent Our Water company client is seeking two commercially minded NEC Project Services Managers based out of Peterborough (with occasional London visits) to support contract administration on major reservoir projects with hybrid w

An exciting opportunity has arisen for an experienced Project Manager to join a growing organisation delivering innovative low-carbon energy and infrastructure solutions.The business designs, funds, delivers, and operates sustainable energy systems that support the transition to a net-zero future ac

It provides specialist advice to the University on strategic estates issues as well as its statutory obligations.

Job ID: JN-072026-7073750Posted: 2026-07-30Location: International, GBType: Full-timeCompany: Michael PageContact: Saurabh KohliJob function: ConstructionSubsector: Project ManagerSector: PropertyWhere: InternationalContract type: PermanentConsultant name: Saurabh KohliWork with Chairman's Office on

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services.Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infr

The UK & Ireland energy sector is undergoing a seismic shift, driven by increasing demand, evolving regulations, and ambitious net-zero targets.This transformation is creating exciting opportunities to deliver innovative, sustainable infrastructure that will shape the future of energy.We are current

Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business.With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies.We devel

DescriptionWe are recruiting for a Contract Project Manager for a contract to start ASAP.Who We Are:AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap.We’ve been helping organisations build better digital products and stronger di

Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges

Our client is an established technology company developing advanced RF, microwave and mmWave solutions for demanding applications across communications, aerospace and defence.

Key Responsibilities:Lead projects through all stages of delivery, from pre-construction to completionManage and support Site Managers, Supervisors, Assistant Project Managers, Trainee Project Managers and direct trades operativesTake responsibility for project performance, profitability and complia

We are seeking an experienced project manager to lead our new partnership project: Saving the Grey Long-Eared Bat, funded by the Natural England Species Recovery Programme.You will be extremely organised, with strong communication skills and used to working in partnership with others, including volu

AP Executive are delighted to be partnering with our client, a worldwide organisation, to appoint a Senior Digital Marketing Executive on a permanent basis.This role will see you play a key role in shaping and delivering digital marketing activities, supporting our client’s growth and brand presen

Our 100-strong Maritime UK team is part of a wider global team of more than 750 maritime specialists, delivering world-class expertise in marine design.

Appoint and manage specialist consultants undertaking supporting surveys, specialist design, structural reports, and other technical inputs as required.

The RoleLead the planning and delivery of customer and internal projects at our Alnwick site, ensuring timelines, budgets, and quality standards are consistently met.Acting as the central point of contact, you will build strong relationships with clients and internal teams, keeping projects on track

The opportunityManaging complex projects requires comprehensive expertise across the full project lifecycle.This role is aimed at an experienced Project Manager and sits within our Transport Operations business unit, with focus on both the development and customer integration of software products in

The Technical Services team at Duetto is vital in managing the technical aspects of the customer journey.Our responsibilities include:Technical Onboarding: Guiding new customers through the setup and integration of our systems.Data Quality Certification: Ensuring that the data ingested accurately re

DescriptionAssociate Project Manager, Operations Engineering ServicesDescriptionDo you want to work to make Power for Good?We're the world's largest independent renewable energy company, guided by a simple yet powerful vision to create a future where everyone has access to affordable, zero carbon en

MBR Partners are hiring for a Marketing Manager.Ideally based in Portugal, Ireland or the UK.Our client is an innovator and leader in VAS solutions for over 25 years.Supporting Mobile Telecom operators with AI-driven analytics, creating new revenue streams and enabling data-driven decision-making.Th

At M&S Food, we're growing at pace and transforming how we work with our supplier partners to support the future of our business.We're looking for a Supplier Partnerships Project Manager to join our Food Commercial Operations team and play a key role in delivering one of our most important strategic

Job Description:Behind every successful upskilling program is someone making the complex look effortless; that's this role.As Project Manager, you'll be the orchestrator turning statements of work into real, high-impact learning experiences: from a single instructor-led class to year-long, multi-tec

Murphy is recruiting for a Project Manager to work with the Energy Team on the National Grid, HWUP Project.Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers.Throughout our hist

KEY ACCOUNTABILITIESProject management, to include:Advising at a strategic level at the project inception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectivesPreparing and maintaining definitions of proje

To manage complex and strategic IT projects for the UK businessWork closely with clients and stakeholders to effectively shape, mobilise and deliver project outcomesWork with other IT functions and business customers to deliver an outstanding IT service to the Crawford businessDrive robust best prac