Communications specialist jobs in TwickenhamCreate job alerts

Senior Complex Systems Engineer / Consultant – Underwater Complex Systems This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. In terms of location, we have offices in London, Bath, Bristol, Weymouth, Glasgow or Fareham and we are happy to explore flexible and hybrid working arrangements. • Be a UK-born sole national., • Have held no other nationality at any time., • Have continuously resided in the United Kingdom for the past five years., • Be able to obtain and maintain full UK security clearance in accordance with government vetting standards., • Provide satisfactory evidence of identity, nationality, and residency as part of the clearance process. Technical Capability United Kingdom BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals with exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and sustainable future, BMT values diversity, equity, and inclusion, recognisng their pivotal role in achieving our business purpose. Learn more about BMT at www.bmt.org. At BMT, we pride ourselves on being a verified flexible workplace, providing freedom and choice. We understand not everyone has the same needs in order to make work work for them and their lives - we'd love you to discuss any requirements for flexibility with us - we can't promise to fulfil every request but we do promise to listen to what matters to you. Learn more about our flexible status at Flexa Careers Joining BMT means gaining access to a comprehensive set of employee benefits designed to empower your success. In addition to a competitive salary, our offerings encompass health, family, finance, and personal development, including: • Private Medical (family coverage), • Enhanced Pension, • 18 weeks enhanced maternity pay (after a qualifying period of 1 year), • Family friendly policies, • Committed to an inclusive culture, • Wellbeing Fund – an annual fund for personal hobbies or interests, • 26 Days Annual Leave (plus bank holidays), • Holiday Trading, • Retail Vouchers, • Professional Subscriptions As a Senior Complex Systems Engineer (Grade 4), you will play a key role in delivering high‑quality engineering support across submarine combat systems and mission‑critical underwater complex systems. You will operate within a specialist team of Mission and Complex Systems engineers and consultants, contributing to the successful delivery of engineering projects or sub‑projects of varying scope, scale, and technical complexity. Working both independently and as part of multi‑disciplinary teams, you will be engaged throughout the full lifecycle of customer delivery. You will collaborate closely with Project Managers to shape delivery approaches, identify and mitigate risks, develop robust project plans, and monitor and report progress against agreed schedules. You will also help to ensure effective stakeholder engagement and communication at all stages of project delivery. In partnership with our customers, you will support the achievement of key project milestones and deliverables, particularly in relation to sustaining in‑service capabilities and developing the next generation of complex submarine combat system solutions. Drawing on BMT’s extensive experience in defence‑related engineering, including the management and operational employment of advanced submarine combat systems, you will also contribute to the expansion of our consultancy and engineering services into emerging non‑defence underwater complex system domains. You’re an enthusiastic team player with a strong passion for your area of expertise. You bring demonstrable experience and specialist knowledge in the operation and support of complex submarine combat systems or other complex underwater mission systems. Ideally you will have knowledge and experience in the design, procurement, delivery into service and support of complex submarine combat systems, along with a solid understanding of MOD business processes relevant to combat and mission systems engineering. You’re an articulate, informed, and persuasive communicator who exercises diplomacy and discretion when engaging with others—both internally and externally. You have a sharp analytical mind, able to quickly interpret complex data and use insights to identify options, make sound recommendations, and support robust, defendable decisions. You will have actively maintained knowledge in the submarine Combat Systems area. You will be competent enough to provide detailed and specific advice regarding the application of your specialized area to both BMT internal stakeholders and our customer base. • Comprehensive technical and/or Operational understanding of, Command, Control, Communications, Combat and Mission enabling systems., • Preferably experienced on UK RN submarine/surface platforms., • Familiar with other complex systems such as Platform Management Systems and understanding of computer networks architecture., • Knowledge (desirable Thorough) of the engineering artefacts required throughout the MOD CADMID lifecycle., • Incorporated Engineer (IEng) or working toward with ability to achieve in 18 months., • Level 5 or higher Engineering qualification (or equivalent experience)., • Experience in defence, naval or underwater systems engineering environments. Basic (desirable Thorough) understanding of the defence procurement policy, process and procedures., • Basic (desirable Thorough) knowledge of the MOD/SDA stakeholders and industry suppliers. If you are ready to contribute your skills and passion to a dynamic team addressing impactful challenges, we invite you to apply for this exciting opportunity with BMT. Join us in shaping a safer, more efficient, and sustainable future. A message to recruitment agencies: We receive applications exclusively via our ATS. Please note that we do not accept CVs submitted via email to the HR department or staff within our Operational teams. We will not progress CVs shared on a speculative basis by email and you accept our right to pursue such candidates with no obligation to third‑party terms and conditions or liability to a fee #J-18808-Ljbffr

JOB TITLE: Senior HR Business Partner- Aviation LOCATION: London, Heathrow HOURS: 40 hours per week, flexibility required to support a 24/7 operation CONTRACT: Permanent You will need to be a versatile, diverse and experienced HR generalist who has a proven successful record of leading and delivering all aspects of HR and IR with dedication and passion, whilst keeping abreast with changes in employment legislation. You be responsible for shaping the performance and development systems for all ABM Aviation UK Ltd team members as well as designing and supporting the company talent frameworks. This includes performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. Confidentiality is key as well as loyalty to the operational Directors, HR and the Company. You need to be able to give a clear picture with full understanding of how each division or site is running and what is happening at all levels. Effective people skills are critical to always ensure good relationships with all team members and external contacts. You will also be responsible for developing and implementing the HR planning of each division or site and l produce accurate and timely HR reports monthly in order to provide accurate information to the Senior HR Director and operational leads. The Senior HR Business Partner is the strategic People partner for ABM's London Heathrow Passengers Requiring Support (PRS) contract. Partnering with the Account Director and senior operational leadership team, the role translates the contract strategy and ABM UK & I People Strategy into a focused account people plan with clear priorities, ownership and measurable outcomes. Reporting initially to the VP, HR UK & Ireland, the role is accountable for ensuring people priorities support safe and consistent service delivery, colleague experience, operational performance and client confidence within a complex, high-profile 24/7 aviation environment. This is an individual contributor role with no direct reports. It delivers outcomes through influence: coaching operational leaders, building manager capability and bringing together the right People specialists and business stakeholders to deliver agreed priorities. The role has a critical focus on strategic workforce planning, frontline leadership capability, talent and succession, colleague engagement and voice, attendance, retention, performance, inclusion and workforce stability. It uses people, operational and client insight to identify root causes, anticipate risk and target action where it will have the greatest impact. The role also provides senior People leadership for organisational change, employee and industrial relations, business-critical people risks and people-related client governance, working closely with Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Communications Shared Services, People Insights, HR Technology and People Programmes. • Lead the development and delivery of the London Heathrow PRS account people plan, aligned to the contract strategy, ABM UK & Ireland People Strategy, operational priorities and Enterprise strategy., • Act as a trusted adviser to the Account Director and senior operational leadership team, providing commercially focused, practical and insight-led People advice., • Build effective relationships with relevant client stakeholders and contribute to people-related client governance, reviews and improvement plans., • Translate operational priorities, service requirements and client expectations into clear workforce, leadership, culture and colleague-experience outcomes., • Ensure people activity supports contract performance, service continuity, colleague experience and client confidence, escalating material risks to the HR Director., • Deliver outcomes through influence rather than formal authority, setting clear expectations with leaders and maintaining accountability for agreed people outcomes., • Coach and challenge operational leaders and managers to build ownership, capability, consistency and confidence in people leadership., • Bring together Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Shared Services, People Insights, HR Technology, Communications and People Programmes around the account's priorities., • Establish clear ownership, handoffs, timescales and escalation routes so specialist support is joined up, timely and aligned to operational need., • Act as a senior escalation point for complex people risks, stakeholder challenges and cross-functional dependencies, ensuring the VP HR has early visibility of material issues., • Develop and drive a practical account culture and engagement plan that supports an inclusive, respectful and high-performing frontline environment., • Strengthen team member voice and communication across shifts, locations and workforce groups, ensuring leaders listen, respond and visibly follow through on feedback., • Use engagement, retention, attendance, employee-relations and operational insight to identify themes, address root causes and prioritise targeted interventions., • Coach leaders to improve performance, attendance, wellbeing, recognition and the quality and consistency of the day-to-day colleague experience., • Work with Communications, Engagement and other specialist teams to ensure account activity is coordinated, accessible and relevant to frontline colleagues., • Lead strategic workforce planning for the London Heathrow PRS contract, aligning workforce capacity and capability to service demand and operational requirements., • Work with leaders to identify recruitment and retention pressures, future skills, critical-role dependencies, capability gaps and succession risks., • Partner with Talent, Recruitment and Learning & Development to strengthen frontline leadership, critical-role succession, career pathways and workforce capability., • Support organisational design, structure reviews and changes to ways of working, ensuring accountabilities, spans and interfaces enable effective service delivery., • Bring relevant external insight from aviation, facilities management and frontline service environments to challenge thinking and inform practical solutions., • Lead the business partnering contribution to organisational change, service improvement, technology and process implementation, TUPE, mobilisation and demobilisation activity affecting the account., • Work with People Programmes and specialist teams to confirm the right delivery model, roles, governance and account support for each activity., • Provide senior stakeholder management, business context, people-risk insight and local implementation support so change is effectively coordinated, adopted and embedded., • Identify people risks, dependencies and colleague impacts that may affect service continuity, operational performance or client confidence, and ensure effective mitigation is in place., • Maintain effective relationships with employee representatives and trade unions, supporting constructive engagement and early resolution of workforce issues., • Support the VP and Industrial Relations & HR Policy Centre of Expertise with pay negotiations, collective consultation and other industrial-relations activity affecting the account., • Partner with Employee Relations on complex, high-risk or business-critical matters, ensuring decisions balance legal, commercial, colleague, operational and client considerations., • Use employee-relations data and case themes to identify systemic issues, strengthen manager capability and reduce repeat risk., • Establish a clear account people scorecard and governance rhythm, combining people, operational and relevant client measures to track delivery and impact., • Use workforce data and qualitative insight to identify emerging risks, trends and opportunities and turn them into focused action., • Provide clear, timely updates to the Account Director, account leadership team and HR Director on progress, risks, decisions and support required., • Evaluate the impact of people interventions and adjust priorities where outcomes are not improving at the required pace., • Contribute to continuous improvement of the People Operating Model, ensuring the account receives proactive, joined-up and value-adding support., • A clear, measurable London Heathrow PRS account people plan is agreed, owned and delivered in line with contract and client priorities., • Progress is demonstrated against agreed baselines and targets for colleague engagement, retention, attendance, workforce stability, manager capability and other priority people outcomes., • Workforce capacity, capability and succession risks are identified early and translated into practical action that supports service delivery., • Frontline leadership capability, critical-role succession and accountability for people outcomes are strengthened., • Complex employee and industrial relations risks are managed proactively, with repeat themes reduced and service disruption minimised., • Change is effectively coordinated and embedded, with colleague impact, operational continuity and client confidence actively managed., • Specialist People support is joined up and timely, with clear ownership, handoffs and accountability for outcomes., • People insight informs decisions and people activity makes a visible contribution to colleague experience, operational performance and client confidence., • Significant senior HR business partnering experience in a complex, unionised, frontline, customer-service or regulated environment; aviation or facilities management experience is desirable., • Demonstrable experience of developing and delivering strategic account people plans that improve workforce, leadership, culture and business outcomes., • Strong track record of influencing senior operational and client stakeholders, delivering through others and retaining accountability without formal authority or direct reports., • Experience of strategic workforce planning, organisational effectiveness, talent and succession, manager capability and employee engagement in a large operational workforce., • Strong employee and industrial relations experience, including complex case management, trade-union engagement, collective consultation and pay negotiations., • Ability to use people, operational and commercial data to diagnose issues, establish priorities, measure impact and communicate clear recommendations., • Experience of leading or supporting organisational change, TUPE, mobilisation, technology or process implementation in a business-critical environment., • Strong commercial judgement and an understanding of how people outcomes affect contract performance, service delivery, colleague experience and client confidence., • Resilient, credible and collaborative, with the ability to work at pace, navigate ambiguity and maintain effective challenge in a high-profile 24/7 operation., • CIPD qualification required., • Degree-level education or equivalent experience., • Further development in HR business partnering, change, employee relations or organisational design desirable. *Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check* We're proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For More Information About ABM's Benefits, Visit Our ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. MGroup Transport (Aviation) are seeking a Project Engineerto join our Maintenance team. We are excited to present this newopportunity for a talentedCivil Engineer Who is looking to be involved on a variety of challenging Engineering Projects. Primarily supporting our Aviation client in Hounslow this role is suitable for an experienced civil engineer looking to progress their career to the next level. Want to come and be a part of it? What will you be doing? The Maintenance team provides technical services for a range of construction related disciplines, and activities, focused on delivering great service everyday supporting our clients primary assets to enable an extraordinary airport, fit for the future. This role would be based out of our Heathrow Office and is suitable for existing Engineer or Experienced Supervisor looking to progress their career to the next level. Youll be supporting the Maintenance and Site Managers with expertise, managing and developing a reactive team in the quality and timely maintenance delivery for a variety of civil and infrastructure assets. Youll also ensure workflow runs smoothly, ensure standard processes are followed by the team, review outputs for quality-controlled documentation, track performance, and manage software. Ensuring excellent safety, standards and quality are maintained throughout the life cycle of the project. What youll bring Site experience. Knowledge of the requirements of Health and Safety and Environmental Standards. Proven capability in delivering technical packages on civil engineering schemes. Proficient in the use of setting out instruments. A desire to progress career by gaining a professional qualification with ICE. Demonstrate M Group Transport (Aviation) values and behaviours. Good grasp of commercial responsibilities High standard of presentation skills Excellent attention to detail. Ability to interpret scopes, technical information and drawings. Good communications skills and ability to work well with other teams and departments at all levels both internally and externally, including client liaison. Excellent data management and Quality Control. Keep up to date with legislations and current industry standards. SMSTS or equivalent Site Management Training Holder of CSCS accreditation Full UK driving license 5yr Traceable employment Desirable: Understanding of PAS128 requirements and of other industry standards Experience in the analysis of GPR data Previous experience in a management role Level 3 QCF Certificate in Utility Mapping and Surveying Experience working within engineering and aviation sector Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; As part of our excellent benefits package, we offer: Competitive basic salary Healthcare cash plan Company Vehicle or Allowance Pension Scheme Bonus Payment uplifts Paid holidays Personal development training leading to Professional Qualification About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupR&A IND2 TPBN1_UKTJ

Software Engineer (Rust) South West London | Circa £65,000 | Office Based Most software engineers spend their careers building features. This role is for someone who'd rather build confidence. A specialist engineering organisation at the forefront of safety-critical software engineering is looking for a Software Engineer with commercial Rust experience to join a team developing high-integrity software for some of the world's most demanding applications. Their work spans a broad range of industries, from satellites and sub-modular reactors to aerospace, automotive, medical devices and life sciences. Regardless of the application, the challenge remains the same: build software that performs exactly as intended, every time. You'll be involved throughout the software development lifecycle, contributing to requirements, development, integration, verification and validation activities alongside software, systems and test engineers. The environment is structured, technical and engineering-led. Quality, traceability and compliance are fundamental to success. What they're looking for Commercial experience developing software using Rust. Around five years' software engineering experience. Experience across requirements, development and/or test. Exposure to safety-critical or highly regulated environments. Knowledge of standards such as IEC 61508, EN 50128, ISO 26262, DEF STAN 00-55 or DO-178. A methodical approach to problem-solving and software quality. UK working rights and the ability to obtain BPSS security clearance. Why apply? For the right engineer, this is an opportunity to work on software where correctness, reliability and safety genuinely matter. You'll join experienced engineering teams solving technically challenging problems in an environment that values engineering rigour over shortcuts. Please note that visa sponsorship is not available for this position. Yoh Solutions Ltd , a Day & Zimmermann Company, are specialist recruiters supporting advanced engineering teams across embedded software, wireless communications and electronics. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Our Aviation Survey team manages a wide range of specialist survey activities. Our dedicated surveyors have built and maintained relationships with our clients, working with sensitive information in safety and security critical operational environments, providing specialist geotechnical services. Delivering primarily in the Aviation sector we have an exciting opportunity to unlock growth in our Rail, Highways, Ports and Defence sectors, with further scope within in our Energy, Technology & Communications and Water divisions. Want to come and be a part of it? What will you be doing? Are you skilled at managing clients and developing new client relations, understanding contractual obligations, monitoring staff performance and multiple activities? Do you excel at preparing tenders and ensuring competitive processes? If so, we have an exciting opportunity for you! You will monitor staff performance and delivery activities. Prepare tenders and ensure resources for health, safety, and environmental issues. Control contract budgets to ensure commercial success by managing budgets and monitoring costs. Conduct site safety inspections and review findings with Project Managers. Efficiently manage resources to deliver a quality end product with minimal environmental risk. Understand the contract obligations and commitments. Monitor activities to log reimbursable costs and disruptions. Implement systems to ensure competent labour and subcontractors are available. Coordinate with Client project teams to deliver the required end product. Produce monthly reports for the Senior Management Team and attend meetings as required. Stay updated with legislation and industry trends. Develop opportunities and build long-term relationships with existing clients to maintain a repeat portfolio of work, while developing new and future clients across our transport division and beyond. Are you ready to take on this challenge and make a significant impact? Apply now and join our team! What youll bring Degree or equivalent in Civil Engineering. Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection) Commitment to the highest practicable standards of health and safety and environmental protection. A proven ability to manage and track contracts from tender through to completion. Level 5 Leadership & Management Preferable Working knowledge and thorough understanding of CDM roles and SHEQ duties. Ability to assess risks including those associated with multiple sectors. Experience of managing delivery teams. Ranging from numerous smaller contracts to large contracts Good written and oral communication skills. Environmental Awareness Desire for self-development and continuous self-improvement. Share knowledge and coach other team members in order to support improvements in teams performance. Demonstrate M Groups values and behaviours. CSCS Black/White card Preferable Level 5 or above QCF Certificate in Utility Mapping and Surveying Preferable Experience of using GPR scanners, GPS and RD series equipment Preferable Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributorypension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers Company car and fuel card with a range of electric and hybrid vehicles to choose from Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care for you and your family Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Please note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction. #MGroupR&A IND1 TPBN1_UKTJ

The Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance of our customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play a pivotal role in shaping Agria's customer marketing capability, using data, insight and automation to enhance customer engagement, improve performance and deliver continuous improvement across the customer lifecycle. As the CRM Lead, you'll own CRM planning, customer insight, reporting frameworks, marketing automation and data governance, while providing expert guidance on customer targeting, performance optimisation and emerging CRM technologies. What You'll Be Doing: CRM Planning & Delivery Define, develop and optimise customer lifecycle programmes, ensuring communications are relevant, timely and aligned to customer needs and business objectives. Own the planning, development and continuous improvement of Agria's CRM, segmentation and marketing automation capability. Translate business objectives into data-led CRM plans that drive customer acquisition, retention and lifetime value. Lead testing, targeting and personalisation strategies to improve customer outcomes and commercial performance. Insight, Analytics & Reporting Own customer marketing reporting, insight generation and performance measurement. Analyse customer, campaign and commercial data, turning insights into actionable recommendations. Identify opportunities to improve customer engagement, retention and overall business performance. Develop reporting frameworks that support informed decision-making and measurable business outcomes. CRM Technology & Automation Lead the effective utilisation and development of FastStats, PeopleStage and associated CRM technologies. Design and deliver complex audience selections, customer segmentations, automated journeys and reporting outputs. Drive continuous improvements in CRM processes, data quality and technical capability. Stay informed of emerging CRM technologies, automation tools and AI-driven solutions, identifying opportunities to enhance performance and customer outcomes. Partner & Stakeholder Management Liaise with Paragon DCX and other CRM partners to ensure high-quality delivery and innovation. Act as the key CRM link between Marketing, IT, Data, Compliance and external suppliers. Lead CRM-related projects, translating business requirements into effective technical solutions. Collaborate across multiple teams to deliver customer-focused marketing initiatives and continuous improvement. What We're Looking For: We're looking for an experienced CRM professional who combines strong analytical capability with strategic thinking and hands-on delivery experience. You'll bring: Significant experience in CRM, database marketing, customer analytics or marketing automation roles. Advanced knowledge of customer segmentation, audience management and data-driven marketing. Strong mathematical, analytical and problem-solving skills, with the ability to interpret complex datasets and identify commercial opportunities. Proven experience translating analysis into strategic recommendations and measurable business actions. Hands-on experience using CRM and marketing automation platforms. Experience with Apteco FastStats and PeopleStage would be advantageous, although full training will be provided. Experience managing external agencies, technology partners and suppliers. Experience working closely with IT and MI teams to deliver customer marketing solutions. Strong commercial awareness and accountability for delivering measurable business outcomes. A growth mindset and genuine interest in emerging technologies, AI and automation, with a desire to apply innovation to deliver both commercial and Consumer Duty outcomes. Excellent communication and relationship-building skills. The ability to work towards agreed performance targets and deliver results. A versatile and adaptable approach, with the ability to respond quickly to the changing needs of a rapidly developing business. Why Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces™ in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Please note, we operate a hybrid working model, with colleagues attending our Aylesbury office every Wednesday and working remotely for the remainder of the week. TPBN1_UKTJ

Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Receptionist/Administrator (Temp to Perm, Immediate Start) About the company A global education provider offering specialist study programmes to millions of students worldwide. The centre is the hub for instructor learning, development, and student support. We're passionate about developing every student's potential, and our team shares that mission every day. The Role We're looking for a Reception & Administrative Coordinator to be the welcoming face of the centre. You'll be the first point of contact for our community, managing a busy, fast-paced reception environment while keeping everything running smoothly behind the scenes. The Details Working hours: • Tuesdays, Wednesdays, Fridays: 11:00–19:30, • Thursdays: 11:00–17:30, • Saturdays: 8:30–16:30 Responsibilities • Provide a professional reception service, welcoming parents and students with warmth and efficiency., • Manage parent communications regarding attendance, account issues, and programme updates, • Handle student sign-in/sign-out procedures and manage parent pick-up coordination., • Collect and process new student enrolment forms and provide clear programme explanations., • Manage phone enquiries with a professional, helpful manner- Support general administration duties and keep detailed records., • Build and maintain positive relationships with parents and families- Juggle multiple tasks and priorities, especially during busy periods Candidate Specification • Proven administrative experience in a customer-facing or support role., • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Excellent telephone manner and communication skills., • Organised, detail-oriented, and able to manage your own workload independently., • Team player who also works well on own initiative., • Flexible approach to working hours, • Grade B or equivalent in Maths and English GCSE (or international equivalent), • A genuine, positive interest in children and their development

Operation Support Manager £39,000 - £40,000 Feltham 13 Months Maternity Cover Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job Operational Support Services are continuing to develop, and this role plays a key part in supporting the effective delivery of our planned, reactive, adhoc and commissioned workstreams. The Operational Support Manager will lead and coordinate the operational support function, overseeing planning and administration functions to ensure services are delivered efficiently, compliantly and to a high standard. You will manage a team for the coordination of planned programmes, ad‑hoc commissioned works and day‑to‑day operational activity from instruction through to completion, ensuring workloads are planned effectively, priorities are managed and communication with residents, leaseholders and clients remains clear and proactive. Working collaboratively with internal teams, contractors, suppliers and clients, you will build strong working relationships that support effective service delivery, performance management and customer satisfaction. You will oversee the administration, planning and tracking of repairs, maintenance and planned works across the housing portfolio, ensuring jobs are accurately raised, monitored and communicated through internal systems and the CRM. You will ensure that operational data, case management and performance information is maintained accurately within systems to support reporting, compliance, complaint resolution and continuous service improvement. Key Responsibilities and Duties: Lead and manage the day-to-day Operational Support function, ensuring planners, leasehold administrators and support staff deliver effective administrative and operational support services in line with business requirements, contractual obligations and service standards. Provide line management, leadership and support to planners, and operational support staff, including regular one-to-one meetings, performance management, wellbeing support, absence management, coaching and workload prioritisation. Act as the primary operational point of contact for internal stakeholders, clients, leaseholders, contractors and suppliers, ensuring enquiries, issues and escalations are managed effectively and resolved in a timely manner. Work closely with Heads of Service, Service Managers and operational teams to support the efficient delivery of planned, reactive and commissioned work programmes. Monitor team performance, workloads and service delivery, producing accurate management information, KPI reports and operational updates to support performance monitoring and decision-making. Lead the coordination commissioned and non-core commissioned works and operational activities Oversee the effective management of complaints and customer communications through the CRM or GovServ system, ensuring timely responses, accurate record keeping and compliance with agreed procedures. Manage and respond to day-to-day operational issues and escalations, providing guidance and support to the team to maintain service continuity and customer satisfaction. Coordinate month-end operational reporting activities, including monitoring job completions, productivity data, workstream performance and financial information, ensuring reports are completed accurately and submitted within agreed timescales. Support budget monitoring and financial reporting processes for non-core commissioned work, by providing operational data, validating information and assisting with financial reconciliations relating to planned programmes and commissioned works. Represent the Operational Support function at internal meetings, operational review meetings and client performance meetings as required. Maintain effective communication with clients, contractors, internal teams, demonstrating professional written and verbal communication skills and effective use of IT systems, including Microsoft Office applications and operational management systems. Undertake any other duties commensurate with the level and responsibilities of the role. Education & Qualifications Required: Essential Experience & Knowledge Proven experience managing operational support functions within planned works, reactive or commissioned workstreams. Experience of line managing planners and/or administrative teams, including performance management and workload coordination. Strong understanding of service delivery within a customer‑focused, contract‑driven environment. Experience using and managing CRM systems to track complaints, enquiries and correspondence. Experience producing performance, workload and management information reports. Knowledge of contractor coordination, onboarding processes and compliance requirements. Skills & Competencies Strong organisational and prioritisation skills with the ability to manage multiple workstreams simultaneously. Excellent communication skills, confident liaising with clients, leaseholders, contractors, suppliers and internal stakeholders. Ability to analyse data, identify trends and support service improvement. Confident user of IT systems including CRM platforms, Excel, Word and internal operational systems. Effective problem‑solver with the ability to respond flexibly to day‑to‑day operational issues. Behaviours & Approach Proactive, reliable and detail‑focused with a strong sense of accountability. Collaborative team player who supports and develops colleagues. Customer‑focused with a commitment to timely, accurate and high‑quality service delivery. Professional and resilient when managing complaints, councillor enquiries and challenging situations. Demonstrating Lamptons CORE behaviours Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Seeking an experienced Employer Communications Specialist to create engaging content and multi-channel campaigns for pension scheme employers.

Seeking experienced Communications & Engagement Specialists to plan, deliver, and evaluate high-impact communications in a secure environment, shaping narratives and strengthening stakeholder understanding for national objectives.

As our client continues to grow, they are looking to bring a hungry, commercially minded Performance Marketing Manager into a stand alone role for the company to focus on end to end campaign strategy, lead optimisation and client conversion rates.Paid search, paid social and acquisition performance

Our client, a successful global technology business specialising in electronic components and solutions, are looking for a Sales & Marketing Project Manager - EMEA to join their team on a permanent basis in the UK.This is a cross-functional project management role working closely with Sales, Product

Sales Account Manager Location: Newmarket Salary: £33,000 - £35,000 + OTE (£60,000) + Car Allowance As a Sales Account Manager you will.You will become the trusted partner for your customer base, and their main point of contact for all Communication, Data and IT needs.Responsibilities: Manage and

Harrington Starr is working with an exciting exchange based here in London.They are looking for a junior BA to join their product and project managemnet team.You will be working and delivering within the technologies department, but also working closely with wider business functions (Data, Exchange

Our team of 70 specialists (across Europe and India) ensures that we are at the forefront of what’s possible. You’ll act as a specialist in executing AI-powered search practices, applying these across your portfolio to drive strong results.

KPay Group (“KPay”) is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions.Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a

A super‑prime, prominent London estate is seeking a.High Net Worth Property Manager.Estate’s High Net Worth Assured Shorthold portfolio.Key areas of responsibility include:.Managing a prime portfolio of high‑value residential properties occupied by high‑net‑worth tenants.Overseeing the ful

Note : This role could be located anywhere between Bristol, London or Derby but 2 days/week in Derby are mandatory.ALTEN is an engineering and technology consultancy services company.We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronauti

Do you have a passion for teaching and a background in horticulture or gardening? Are you interested in a role that brings these passions together? We have a unique and exciting opportunity at a school, to use your creativity in the role of Horticulture Tutor, teaching skills to children and adults

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia.In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and

LEGAL & BUSINESS AFFAIRS LAWYER.An exciting opportunity has arisen for a commercially minded.Legal & Business Affairs Lawyer.This is an in-house role for a lawyer with a strong background in.Working directly with the Managing Director, you will be responsible for a broad range of legal and business

Build a specialist real estate finance legal desk without the pressure of business development. You'll be joining a growing specialist recruitment business operating across the Real Estate Finance Industry. With an established reputation for delivering high-quality recruitment solutions and deep mar

You won't be running technical delivery yourself, our specialists handle that, but you will be the person a CISO trusts enough to have a real conversation with.

Salary up to £40,000, depending on experience.Established Warwick-based operation.Opportunities for career progression.European/ Domestic Operations position.We are looking for experienced professionals across.European trailer operations, domestic transport and warehouse/stock control.This is an ex

Assistant Asset Manager/ PFI Expiry Opportunity.Professional and/or technical qualification (FM, Surveying or Construction related).Able to provide a clear Disclosure and Barring Service (DBS) Certificate.Project management or consultancy experience.Education PPP/PFI experience, particularly FM oper

They are a specialist analytics and AI consultancy that helps organisations unlock value from data through reporting, business intelligence, and advanced analytics solutions. Managing project delivery, stakeholder communications, timelines, risks, and dependencies.

We are currently seeking an experienced.HR processes, as well as support, coach and develop managers to lead disciplinary and investigation processes.This is a remote position with occasional travel to.Delivering improved employee lifecycle and effective People processes throughout allocated service

Our client is a specialist consulting firm that helps organisations navigate high-stakes, adversarial situations — including litigation and arbitration support, tracing hidden assets, enforcing judgments, and conducting internal investigations.

You'll be working on a £35m Commercial refurbishment and Cat A fit out project, working closely with an established main contractor while remaining part of a specialist design management consultancy. Join a growing specialist consultancy.

Senior Processing Technician (Reinsurance).A growing international broker is seeking an experiences technician to join their team and play a pivotal role in delivering exceptional reinsurance solutions.Based in London, this position offers an exciting opportunity for a detail-oriented professional

IT Project Manager (Junior), 14 month FTC, £60,000, London (Hybrid).Our client are looking for a Project Manager to join their team, this person can be a Junior Project Manager, or work in the project support space and looking for a move to a sole Project Manager role.Developing project plans cover

Director of Forward Deployed AI Engineering, EMEA.Technical Leadership | Enterprise AI.We are partnering with one of Europe’s fastest-growing data and AI native consultancies to appoint a Director of Forward Deployed AI Engineering for EMEA.The business works closely with the world’s leading fro

When a problem needs deep specialist expertise, we bring it into your team on demand - you lead the problem, without having to personally cover every technology.

If you’re a Product Analyst who enjoys finding the questions others haven’t asked yet, influencing product strategy, and using data to drive measurable growth, this could be the role for you!.A fast-growing global membership platform is redefining pet care and travel, connecting pet owners with

Digital Art Director / Conceptual Designer.London – Hybrid c2 days / week in office.Digital Art Director / Conceptual Designer.You’ll need to be highly proficient in.Figma and Adobe Creative Suite.You’ll be working from established global campaigns and brand guidelines, creatively adapting and

Delivery Manager | Digital Solutions.One of i3s top clients is looking for a Delivery Manager to support the successful delivery of digital product and technology initiatives across Digital Solutions.This role sits at the intersection of Product, Engineering and business delivery — partnering with

Experience coordinating cross-functional teams, including functional, technical, integration and data specialists.

Hybrid (London, Tower Hill, 3 days a week).We're looking for a financially minded analyst to help our clients understand the numbers behind their business - not just what a dashboard shows, but whether the underlying revenue, cost, and workforce figures stand up to scrutiny.As a Financial Insight An

Multi-Brand Lifestyle Hotel Group.We’re looking for an exceptional Head of a People & Culture to lead the people agenda across a portfolio of distinctive lifestyle hotels.This is a role for someone who believes that brilliant guest experiences start with brilliant employee experiences and who unde

Extensive marketing experience within the entertainment industry, together with a strong understanding of contemporary communications, social media, digital engagement and the development of creative content.

The candidate will be responsible for managing a team of Portfolio Relationship Managers and will ultimately oversee and manage the.Development Finance division’s.Overall responsibility for ongoing relationship and risk management within the portfolio, including effective management of any extensi

Connect2Hackney are currently recruiting for an experienced.You will play a central role in driving system optimisation, scoping, and multi-module implementation to ensure operational requirements align seamlessly with system capabilities.As our subject matter expert on the NEC system, you will brid

Head of Treasury | London (Hybrid) | Salary £110,000 - £135,000 + bonus and benefits.I'm partnering with a PE backed Fintech company on a genuinely exciting Head of Treasury hire.You'll be the architect of a public-ready treasury function as the business prepares for a potential IPO transition, bu

A well- established international food manufacturing business is looking to appoint a Senior Product Developer to join its Product Development team.Supplying both private label and branded products to major UK retailers and international markets, this is an exciting opportunity to join a business kn

Minimum 5-7 years of Close Protection experience supporting High-Net-Worth (HNW) or Ultra-High-Net-Worth (UHNW) individuals.Demonstrated experience providing dedicated protection and lifestyle support to young principals attending school, university, or residing overseas is mandatory.Proven track re

K&K Talents is recruiting on behalf of our client in London, UK area who are looking for dynamic candidate from Tech Industry to handle their HR C&B unit across UK and EMEA.Our Client is looking for an experienced.Pensions & Insurance professional.The role will involve partnering with.Tech/IT or Con

Principal Backend Engineer | London | Hybrid.We’re working with an exciting high-growth FinTech looking for a Principal Backend Engineer to lead the technical evolution of their backend platform.This is a deeply technical, hands-on role for someone who enjoys making difficult architectural decisio