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Business Unit: Financial Care Salary range: £Depending on experience Location: Hybrid - Attending Leeds or Gosforth HUB 1-2 times per week Contract Type: Permanent We’re looking for straight up mortgage collections strategy specialist to join our Financial Care (Collections) strategy team. Our team Collections Strategy Specialists are primarily responsible for utilising their knowledge and experience, backed by cutting-edge analysis, to drive the direction of the customer journeys for Mortgage Customers who are in arrears. Using well-developed skills to draw conclusions, offer solutions and make recommendations that contribute to achieving our businesses ambitions. This ensures that they support customers in line with risk appetite, within regulatory guidelines and delivers delightfully surprising customer solutions. You’ll be driving the delivery of credit risk strategies to ensure we offer the right treatments to customers in arrears, at the right time. What you’ll be doing • Managing a team of Collections strategy analysts, supporting technical and soft-skill development., • Identifying opportunities to drive improvements in the collections journey which deliver great customer outcomes and make best use of operational resources., • Leading on the designing, monitoring and ongoing improvement to contact strategies which aim to contact the right customer, through the right channel, at the right time., • Working with legal and compliance teams to ensure adherence to current and new regulatory requirements – modifying and adapting strategies/monitoring where necessary., • Maintaining supportive and collaborative internal relationships inc. 2nd line risk, Financial Care operations, compliance and commercial teams as well as external relationships with third parties such as UK Finance, Credit Reference Agencies, Benchmarking Agencies and Insight providers., • Supporting in the development, evaluation and delivery of key strategic change. Adapting engagement for the numerous stakeholder groups and ensuring relevant communications are articulated to the rest of the business., • Driving self-development, including the appropriate prioritisation of work, understanding the skills required to complete the role including analytical self., • Placing customers (internal and external) at the heart of decision making, ensuring that Financial Care and wider VM business colleagues are customer focussed and committed to achieving the right outcomes for customers and for VM., • Supporting the running of monthly strategy governance, sharing MI trends, strategy updates and general credit considerations., • Substantial experience of Mortgage collections, including knowledge of English, Welsh and Scottish litigation, and MCOB compliance., • Exceptional communication skills to deliver clear verbal and written communication accurately in regarding repayment terms, policies and consequences and to document customer interactions accurately., • Significant experience in a similar Mortgage collections strategy role, where you managed a team of analysts., • Strong SAS/ SQL programming skills, • A Proactive and autonomous approach to seek opportunities for continuous improvement without prompt., • An insatiable curiosity and a proactive and inquisitive nature., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Employment Lawyer - 2 to 7 years' PQE Birmingham/Leeds/Manchester/Edinburgh/Glasgow Brief We are looking to expand our team and have a number of opportunities for Employment Associates with 2 to 7 years PQE, to join the Employment & Reward Group. We are open to considering candidates for one of our UK offices in Birmingham, Leeds, Manchester, Edinburgh or Glasgow. Background Our Employment & Reward Group is independently recognised as one of the best and most experienced teams in the country. We have one of the best resourced teams of employment specialists of any law firm in the country, offering both national coverage from our UK offices and an international offering through our employment specialists in Europe, the Gulf, Asia Pacific and Australia. We act as trusted advisor to a number of leading FTSE blue chip organisations (both in the UK and internationally). Our clients rely upon us to help them not only with technical legal issues but also to act as true business partners, understanding the challenges and opportunities within their respective sectors and businesses. We pride ourselves on being confident and commercially aware, pragmatic and responsive. We provide our clients with innovative commercial solutions, not merely details of the legal issues. We help our clients navigate their daily challenges and deliver their strategic objectives. We do not let employment law get in the way of our client's workforce management. Our approach has resulted in us developing long term relationships and partnerships with clients, many of whom are household name companies. We regularly deal with cutting edge claims, projects and corporate transactions for a variety of blue chip corporates and financial institutions. Our work regularly involves an international dynamic, working closely with colleagues in our international offices. For example, we regularly advise clients on cross border information and consultation, benefit redesign exercises and global mobility. Our team also regularly advice clients in relation to executive level employment law issues such as senior level recruitment and termination, executive compensation arrangements, bonus claims, team moves and enforcement of restrictive covenants. The Employment & Reward Group are increasingly engaging with clients on strategic projects such as global change management exercises, reward philosophy projects and gender pay gap audits. The Employment & Reward Team's strategy is to continue to grow so this is an excellent opportunity for Associate lawyers who are looking for a platform for future career progression. The Team Pinsent Masons LLP serves a diverse clientele, ranging from local and national businesses to international corporations, with a focus on business change projects, corporate deals, and employment litigation. In the UK the team has over 60 employment lawyers across offices in Glasgow, Edinburgh, Belfast, Leeds, Birmingham and London. The successful candidate will work with the wider team across the UK and be based at our Birmingham office. The Candidates Required The successful candidates will have at least two years employment law experience in a commercial practice, having built up technical and market knowledge and with specific experience of dealing with strategic employment law advice, complex employment tribunal claims, cross-border issues, restructuring and redundancy, complex grievances at a senior level including discrimination and whistle blowing complaints and senior executive/board room issues. The role may also involve high value and High Court litigation so experience in this area will be an advantage. In addition, the successful candidates will have the opportunity to help our clients deliver solutions within the M&A and outsourcing space, so an appetite for this type of work would be beneficial. The candidates will have a strong academic background and will be technically strong. Equally important, candidates must be commercially aware and understand how a large international firm operates. They will also be team players with excellent communication skills and a desire to help grow the team and be actively involved in multi-disciplinary cross-office initiatives. Testimonials 'The service provided by Pinsent Masons is excellent.' 'We appreciate the free updates and webinars offered as the topics are always timely and clearly presented.' What will we offer you? • We are a market leading, dynamic and growing global team who work together to produce outstanding results for our clients. Pinsent Masons is a global 100 law firm, with over 3,800 employees operating out of 28 locations across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. Awards Pinsent Masons won the 'Europe's Most Innovative Law Firm' at the Financial Times Innovative Lawyer Awards Europe 2023 and the 'Best Talent and Inclusion' award at The Lawyer Awards 2022. The firm has been named global Construction Law Firm of the Year 2023 in the Who's Who Legal Awards. The firm is also named Diversity & Inclusion Firm of the Year 2023 by the Legal 500 Northern Powerhouse Awards. The firm has placed in the Top 10 Top Employers for Working Families for its 7th consecutive year. Go to to view all of our global awards and nominations. Please note we only accept applications made via our recruitment portal. Should you require further details, please contact our in-house Lateral Recruitment Advisor Steffy Lam who can discuss the role and requirements. Contact details: #LI-LRSL At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate. #INDL

Hays HR are currently recruiting for a Permanent HR Administrator to work for a company based in Leeds. This role is hybrid spending three days onsite in Leeds. The role will provide a comprehensive, professional, and high-quality HR administration service to the office. Responsible for all aspects of HR administration including the end-to-end employee life cycle (starters, leavers, data entry, training and development, administration and records management). Ensuring the accurate administration of pension schemes ensuring a timely and professional service to members, and pension providers. Duties and responsibilities; • Supporting managers with the recruitment process, including recording ATR's, advertising vacancies, applicant communications, managing the HR Recruitment system and tracking recruitment KPI's., • Issue contracts of employment, contract changes and new starter packs as required., • Responsible for administrating pre-employment checks., • Accurate and timely administration of all starters, contract changes and leavers processes via the HR System., • With the highest degree of accuracy and attention to detail; collate and prepare monthly payroll submissions for approval, • Administer the sick pay, ensuring the correct absence rules are applied,, • Maintaining accurate HR records both paper based and electronic,, • To ensure the accurate administration of the HR attendance management process,, • Maintain the current and archive filing systems within legislation and policy., • Pensions administration including; administering starters, contract amendments, leavers, pension contribution changes, opt outs and auto enrolment processes., • Responsible for the accurate administration of monthly pension reports, • Ensure that all relevant pension scheme policies and procedures are adhered to., • Reviewing Pension scheme updates, taking necessary action or escalating as appropriate., • Supporting HR Manager with audit activities., • To undertake other HR duties as directed What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Here at Optum, we are excited to share that we are currently recruiting for a Senior Customer Communications Specialist to join our dynamic customer communications marketing team on a permanent basis. This Senior Customer Communications Specialist is a remote working position, the customer communica

If you have experience as a Communications Manager, PR Specialist, Media Relations Manager, Brand Manager, or Public Affairs Manager, this Marketing and PR Manager role could be the perfect fit for you. Are you a creative thinker with a passion for storytelling? Our client is seeking a dynamic Marke

Senior Manager Financial Promotions & CMA Risk Specialist. This Senior Manager will bring strong technical expertise in financial promotions and the broader regulatory communications environment that a modern, digitally enabled business like Lloyds Banking Group must navigate. Considered a subject m

This Senior Customer Communications Specialist is a remote working position, the customer communications team meet on a quarterly basis. Working remotely, you will become part of the marketing team that is at the forefront of our business to directly change the experience of the end user.

Here at Optum, we are excited to share that we are currently recruiting for a Senior Customer Communications Specialist to join our dynamic customer communications marketing team on a permanent basis. We're looking for a Senior Customer Communications Specialist who is passionate about using communi

My client is a successful UK-based B2B SaaS company seeking an experienced Technical Writer to become their Technical Comms Specialist and completely overhaul their customer support documentation, both written and video.Hybrid working following probation.Conduct a comprehensive audit of existing doc

CRM Communications Delivery Specialist. CRM Communications Delivery Specialist. As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency.

As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency. You’ll work closely with the CRM Communications Delivery Team Manager and receive support in building your knowledge of auto

What will you be doing in the Technical Communications Specialist role?. Role: Technical Communications Specialist.

In doing so, the Collections Specialist plays a key role in helping GTT to meet its cashflow targets as well as minimising levels of overdue debt and bad debt write offs. The Collections Specialist will also help to resolve disputes, working with contacts at the client and liaising with internal sta

Location: Birmingham, West Midlands (Hybrid), London, Greater London, Newcastle upon Tyne, Tyne and Wear, Devon.Salary expectation: £36,000 to £47,500.England to play a vital role in helping us build community cohesion, strengthen society, and improve lives by delivering on our strategy,.The posit

Location: Birmingham, West Midlands (Hybrid), London, Greater London, Newcastle upon Tyne, Tyne and Wear, Devon.Salary expectation: £36,000 to £47,500.England to play a vital role in helping us build community cohesion, strengthen society, and improve lives by delivering on our strategy,.The posit

Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMM TM, forms transformation capabilities made possible by SmartIQ TM and the trade documentation expertise of SmartDX TM. Job Details: Sales Operations Specialis

Brand and Marketing Manager .Leeds – Hybrid .We are seeking a Brand and Marketing Manager to join our Marketing team based in our Leeds office.This is a great opportunity to have a big impact on the business, as you will focus on helping to shape, manage and evolv

Supporting with personal care tasks, such as washing, dressing, eating and personal carePerforming light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes Assisting with safe lifting, transferring, repositioning and movement of indivi

Start Your Career in Project Management with ITonline.Are you looking to benefit from a new career in project management? Start our project manager course today with no experience.If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a tr

Activities Assistant - Care Home - Burwash.As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests th

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

Activities Assistant - Bank - Care Home - East Hoathly.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll he

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Maintenance Assistant - Bank - Care Home - Horndean.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve.It's important that our homes give the right fi

Brand and Marketing Manager Leeds – Hybrid Permanent Summary We are seeking a Brand and Marketing Manager to join our Marketing team based in our Leeds office.This is a great opportunity to have a big impact on the business, as you will focus on helping to shape, manage and evolve the NG Bailey br

Kitchen Assistant - Bank - Care Home - Melbourn.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Kitchen Assistant - Care Home - Burwash.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing a

Domestic Assistant Housekeeping - Craigieknowes Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 30 Craigieknowes Care Home is situated in the residential area of Craigie in Perth, providing nursing, dementia, pallative and respite care for up to 45 residents.Be

Housekeeping Assistant - Bank - Care Home - Wilton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Ho

Care Assistant Care and Support - Craigieknowes Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Dayshift Contracted hours: Craigieknowes Care Home is situated in the residential area of Craigie in Perth, providing nursing, dementia, pallative and respite care for up to 45 residents.W

Housekeeping Assistant - Care Home - Melbourn.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

Activities Assistant Activities - Hillside Lodge Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 13 Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Because joy, connection, and purpose matter at every sta

Kitchen Assistant - Bank - Care Home - Denmead.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents'

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Kitchen Assistant - Care Home - Fontwell.Cooking experience is essential for this role **.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious di

Bank Care Assistant Care and Support - Hillside Lodge Care Home Contract: Bank Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift brings smiles, comfort

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Senior Care Assistant Care and Support - Craigieknowes Care Home Contract: Full Time Salary: £13.Per Hour Shift Type: Days Contracted hours: 33.Craigieknowes Care Home is situated in the residential area of Craigie in Perth, providing nursing, dementia, pallative and respite care for up to 45 resid

Night Care Assistant Care and Support - Craigieknowes Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Nightshift Contracted hours: Craigieknowes Care Home is situated in the residential area of Craigie in Perth, providing nursing, dementia, pallative and respite care for up to 45 res

We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish.

Trainee Care Assistant Care and Support - Hillside Lodge Care Home Contract: Full Time and Part- Time Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift

Temporary Care Assistant Care and Support - Hillside Lodge Care Home Contract: Maternity Cover Salary: £12.Per Hour Shift Type: Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift brings smiles, comfort, and a

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Peripatetic Care Assistant Care - Perth and Kinross Contract: Full Time Salary: £13.Per Hour Shift type: Mixed - Days & Nights Contracted hours: 38.Are you passionate about delivering exceptional care and eager for a role that offers flexibility, variety, and a chance to make a real difference? Joi

You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maintain independence and improving their quality of life.

You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maintain independence and improving their quality of life.

Female Care Assistant - Complex Care.This role is for female applicants only, due to specific client care needs and to ensure the client's comfort, in line with the.Routes Healthcare is a leading care provider not an agency.We are real people who prioritise individual healthcare needs, offering supp