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Job Title: People Operations (HR) Change Assistant Department: People Operations – HR Management Responsibility: None Travel Required: Yes, Project Dependent Reports to: TUPE & Change Manager Contract Type: permanent Salary: £27K Per Year Job Summary / Overview The People Operations (HR) Change Assistant role will be a developmental role initially, responsible for supporting the TUPE and Change Specialist in ongoing commercial TUPE and Change Projects. This role is focused on supporting the TUPE and change programmes as assigned, ensuring all relevant activities are planned for and executed smoothly and professionally, and all legal requirements are met, whilst employees’ needs are fully supported throughout the change. The People Operations (HR) Change Assistant approaches all work with a high professional standard and communicates in a positive and efficient manner, whilst maintaining the strictest levels of confidentiality at all times. The role holder can work with stakeholders at all levels across the business, as well as interface with external clients and suppliers where required, upholding the professional image of Teleperformance as experts in TUPE & change, at all times. The role takes on an open and collaborative team-work-centred approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including the wider People Operations - HR team, Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. The People Operations (HR) Change Assistant is a critical support role and therefore must be adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed, whilst working to tight deadlines and under pressure. High levels of organisation, a strong reslinece and a focus on successful outcomes will be paramount requirements. Key Responsibilities (may perform other duties as requested not specifically addressed in this document) • Responsible for co-ordination of all TUPE and change programmes (as assigned) throughout the UK business;, • Works with key stakeholders across all core departments to understand the programme requirements and organize the resources and personnel needed to deliver any TUPE/Change programme, • Works closely with the wider HR team colleagues to ensure support and resources for some of the activities required, particularly where consultations are needed prior to the change taking effect;, • Providing support on all aspects of TUPE & Change to project participants and stakeholders, to ensure legal requirements are met, and employee needs are supported throughout the programme;, • Supporting the TUPE and Change Specialist to identify any possible risk to employee engagement, attrition, commercial impacts, legal claims or programme success criteria, and develop mitigations or solutions to those risks, involving others where necessary;, • Builds and develops positive and useful relationships with a range of internal and external departments and key roles, including but not limited to Operations, Client Solutions, Business Development, Project Management, Payroll, Workforce Management, Training, Recruitment, IT, Finance, and HR Admin;, • Works collaboratively with internal stakeholders and colleagues involved in TUPE & Change Programmes to build and maintain a suite of “Gold Standard” resources, materials, templates and other useful items to help support smooth change programmes in the future;, • Looks to continuously improve our processes and approaches to ensure the best possible employee experiences and project planning/execution during TUPE and change programmes;, • Works closely with Business Development and Client Solutions teams to develop a suite of engaging materials which can be shared with clients to support our sales and growth work, to secure new business where themes of TUPE and change may be prevalent;, • Proactively seeks out client and stakeholder testimonials and supporting data regarding project delivery and success outcomes, to allow case studies to be developed and improvements to be made where needed;, • Tracks and maintains key statistics and information relating to TUPE & Change activity, and provides support for reports and/or presentations when required;, • Supports the People Operations - HR function as a whole in shaping the People Strategy and delivering its objectives;, • Supports delivery of other core People Operations- HR projects when required;, • Attends internal and external meetings as required to support the People Operations (HR) function and to take minutes where required;, • Completes all administration associated with the People Operations (HR) Change Assistant responsibilities;, • Maintains open, honest and professional communication at all levels;, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction;, • Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices;, • Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities;, • Responsible for own health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safe working environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace;, • Other duties as assigned. Main Job Requirements Education and Specific Training • GSCE or equivalent in English and Maths, • Applicants who have or currently working towards CIPD / CPP accreditation would be desirable and advantageous, • This would be an ideal entry-level role if you have an interest in pursuing a career in an HR related field or have just graduated from an HR related course., • CTC (Counter Terrorism Clearance) level security check (for successful candidate) Work Experience • 1 year of recent HR experience (eg Role such as HR Assistant, HR Business Partner, TUPE & Change role etc) in a contact center environment; OR, • 1 years of HR experience as above in a contact centre environment or another high-paced industry, or, • 1 years’ similar HR experience as above in another high-paced industry, • Any prior experience in TUPE & change would be highly advantageous, • If applying internally from another Teleperformance role, you must have held that role for a minimum of 6 months before applying, and have a clear disciplinary/capability warning record Required Skills Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Competencies and Specific Skills • Takes responsibility for own performance, • Works on own initiative, • Commercially aware, • Strategic mindset, • Compassionate, • Achievement driven, • Excellent analytical ability, • Exceptional attention to detail, • Excellent communication skills – verbal and written, • Flexibility, • Resourceful, • Committed, • TP brand ambassador, • Lives and breathes the company values, • Self-motivated, • Team player, • Confident to challenge, • Advanced levels of resilience and focus, • Excellent facilitation and presentation skills, • Continuous improvement mindset, • Excellent organisation skills, • Priority management skills, • Credible, • Trustworthy, • Dependable, • Courageous, • Empathetic

An external facing sales role reporting to the Addressable Sales Manager you will work with the Addressable Sales Manager to uncover and respond to briefs, generate proposals and make targeting & platform recommendations, with the focus of driving incremental revenues. You will act as a key liaison to offshore teams, with responsibility for ensuring campaign planning and setup is completed accurately and promptly and acting as a first point of escalation to effectively support clients and offshore colleagues. The role requires knowledge of the full Sky Media Addressable Advertising proposition to ensure you are providing the best response and maximising all revenue opportunities. What you'll do: • Responsible for the management of agency/advertiser portfolio, including responsibility for overseeing campaign management from planning to delivery, • Help to develop and maintain strong agency relationships, including working to bring in new business and encourage repeat spend., • Contribute to the overall sales effort by producing compelling and creative proactive sales propositions that support the wider strategic objectives., • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of Addressable spenders through adoption of One Campaign, • Stand in for the Addressable Sales Manager in internal and external meetings when necessary, • Maintain regulate communications with agencies and clients regarding new developments and capabilities, • Be an expert in the Addressable proposition and advocate internally and externally To be measured through:, • Quality and number of proactive pitches and responses, • Effective management of workload / time management, • Successful sales outcomes, • Knowledge of all Sky Media opportunities, • Demonstrate a positive can do approach to the role and the office in general, • Deliver an on brand, high standard of output, • Positive customer feedback - Media Partner of Choice What you'll bring:, • Demonstrable sales experience with a proven track record demonstrating success in maximising revenue growth, • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions, • Adaptable communication skills and well-developed sales skills such as persuasion, influencing, negotiation, forecasting, organisation and prioritisation, • Excellent communication, interpersonal, problem solving, presentation and organizational skills, • A good level of computer literacy and proficiency with sales management software, • Experience in managing agency portfolios and comfortable working with people at all levels in an organisation (internal and external), • Familiarity with the advertising industry and media planning and buying processes Team overview: Sky Media Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Max, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky.com. Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Paramount, and NBC Universal. Sky Media offers many ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Through Sky's Addressable Advertising proposition, the number of advertisers attracted to television is growing exponentially. Sky Overview Think innovation. Think Sky, a FTSE TOP 30 and the UK's favourite triple play provider- TV, broadband and telephony. Now in over 11 million households we entertain, excite and inspire customers with the combination of great content and great innovation. This is the driving force behind our growth as we strive to be the UK's no. 1 choice in entertainment and communications. Diversity Statement It's our people that make Sky the UK and Ireland's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

As a Warehouse Coordinator, you are responsible for coordinating daily warehouse and logistics operations to ensure accurate and efficient order fulfillment. The role includes managing shipments, aligning with internal teams on fulfillment needs, handling customer inquiries and returns, and supporting continuous improvement of warehouse processes. Job Responsibilities • Coordinate with first-mile logistics providers or freight forwarders to manage inbound shipments, including receiving, checking, shelving, and system registration., • Liaise with internal departments to arrange daily order fulfillment and shipment requirements for routine operations and promotional activities., • Plan and coordinate warehouse shipment schedules based on company logistics procedures and operational guidelines., • Handle local customer service calls, collect and summarize customer inquiries, and report issues to relevant stakeholders on time., • Manage return and exchange processes, including recording cases, handling returned goods, and coordinating after-sales solutions., • Support the improvement and maintenance of warehouse operation procedures to ensure accurate and efficient order processing. Qualifications • Business-level Mandarin and English communication skills are required for daily coordination with overseas stakeholders., • Experience in warehouse operations, logistics, e-commerce, or supply chain management., • Experience in after-sales service or customer support is preferred., • Strong communication and comprehension skills, patient, responsible, and able to work under pressure., • Proficient in computer usage and office software (e.g., Microsoft Office). Ability to organize information efficiently and complete orders within required timelines., • Capable of handling multiple tasks simultaneously in a fast-paced environment., • Valid driver's license and access to a vehicle are preferred., • Applicants must be authorized to work in the U.K. Please note that we are unable to offer visa sponsorship for this role.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We’re expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It’ll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs. How you'll make an impact How you’ll make an impact During your first few weeks, you’ll be in our training academy where we’ll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up home insurance policies and capturing information, whilst guiding each customer through their individual needs. On a day-to-day basis, you’ll: • Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart, • Look for all opportunities to upsell or cross-sell our range of products depending on the customers’ needs, • Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have, • Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services Of course, all training will be provided, and some of the items below may feel a bit alien, however, all will become clear during our in-depth training programme. • Ability to explain complex language in simple terms, either in writing and/or over the phone, • Attention to detail because you’ll need to accurately review and assess documentation, • Empathy and the ability to remain calm and composed when dealing with customers, • Customer service skills to provide a positive experience for customers throughout, • Computer literate Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities. We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and more profitable business. If this sounds like somewhere you would like to join, we would love to hear from you! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Restaurant Manager We’re currently seeking a Restaurant Manager at our hub in Central Manchester, this role will be working in conjunction with the Chef Manager. Universal Square is a busy multi-tenant commercial building near Manchester Piccadilly Station. We are looking for a well organised and experienced Restaurant Manager to manage the day to day running of our restaurant. This is a key role in the smooth running of the Kitchen Responsibilities: • Involved in menus based on feedback from customers., • Aware of food preparation and safety, ensuring timely completion of relevant documentation, and being the named responsible person for compliance and reporting., • Demonstrate exceptional customer service and always provide a knowledgeable service, in particular regarding allergens and special dietary requirements., • Set up, operate, and update an electronic point of sales till system, drawing down sales reports when necessary., • Involved in stock and menu so to have a positive impact on sales, margin and profit., • Lead in the routine deep cleaning of the restaurant floor, storage, service and dining areas, including heavy and light equipment and machinery, crockery, and cutlery, in accordance with the cleaning schedule., • Follow systems and procedures for an efficient, organised, kitchen and front of house service., • Working with chef manager on stock control and ordering to ensure sufficient stock, manage the equipment and food budgets, and choose suppliers according to cost effectiveness and operational efficiency., • Manage staff and volunteers, including training, personal and professional development., • Manage staffing rotas and deploy staff to roles that maximise their skills., • Previous knowledge of food handling and Hygiene, • Previous restaurant, café or catering management, • Be friendly, confident and have a positive 'Can-do' attitude, • Be hands on and thrive on working as part of a team, • Be passionate about great quality food and fantastic customer service, • Have great organisational skills, • Have some skills in computer literacy and meeting financial targets, • H&S and Food Safety qualifications

Business Development Manager - Refurbished Computers Manchester £40,000 + Uncapped Comms (OTE 60k+) + Vehicle + Training + Progression + Benefits Are you from a commercial sales background and have contacts and knowledge of customers who buy and sell computer equipment? This is a fantastic