Sales Consultant - Annoushka Harvey Nichols
11 days ago
Leeds
Location: CentralLeeds concession within Harvey Nichols Employment Type: Permanent, full-time (40 hours per week) We are seeking sophisticated storytellers with a passion for jewellery and a love of people, who are motivated by delivering excellence in client experience and positive sales outcomes. At Annoushka, we believe every client interaction should feel warm, curious and memorable – helping them choose jewellery that becomes part of their life’s story. • Provide a warm and hospitable welcome to every client, ensuring a memorable and luxurious shopping experience., • Achieve and exceed individual and store sales targets through product knowledge and consultative selling., • Build and nurture long-term relationships with clients, maintaining client relationship data and proactively following up on sales leads and special occasions., • Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy with integrity, warmth, and curiosity., • Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care., • Support store operations: ensure an immaculate, welcoming space, visually aligned with brand standards, correctly stocked; manage stock, inventory checks, visual merchandising, housekeeping and administrative tasks; support aftersales service, ensuring client service excellence., • Proven track record of developing and achieving sales success in luxury or high-value retail., • Confident storyteller who can build emotional connections with clients, listening with curiosity and translating this into personalised recommendations., • Demonstrated successes in nurturing long-term client relationships., • Product knowledge (and willingness to learn) to deliver confident consultations and exceptional after-sales support., • Professional, stylish, and polished personal presentation suited to luxury retail environments., • Warm, approachable, and engaging, capable of inspiring confidence and delight in every interaction., • Positive, proactive team player with strong motivation, initiative, and adaptability., • Confident with digital tools, able to learn and navigate POS and CRM systems effectively., • Flexible to work weekends as part of a rota. #J-18808-Ljbffr