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Consumer behaviour jobs in United Kingdom

  • Commercial Cleaner
    Commercial Cleaner
    8 days ago
    £12–£13 hourly
    Part-time
    London

    Self-Employed Public Toilet Cleaner – Islington Borough (7 Public Toilet Units) Location: Islington, London Employment Type: Self-Employed Contractor Initial Working Pattern: 3 Days Per Week Potential Expansion: Up to 7 Days Per Week Rate: To be discussed About the Role We are seeking a reliable, self-motivated, and professional self-employed cleaner to maintain seven public toilet facilities across the Borough of Islington. This is a self-employed contractor position, initially offering 3 days per week, with the opportunity for the workload to increase to 7 days per week as the contract develops and operational requirements grow. The successful candidate must be comfortable working independently, travelling between multiple sites, and maintaining consistently high standards of cleanliness, hygiene, and safety. We are looking for someone who can use their initiative, take ownership of their work, and represent our company professionally in public-facing environments. Key Responsibilities Clean and sanitise toilets, urinals, sinks, mirrors, floors, walls, doors, and all associated fixtures. Replenish toilet rolls, hand soap, hand towels, and other consumable supplies. Empty bins and dispose of waste safely and responsibly. Carry out routine inspections of facilities and identify areas requiring attention. Complete cleaning records and site checklists where required. Report maintenance issues, vandalism, graffiti, damage, or health and safety concerns promptly. Ensure facilities remain clean, safe, hygienic, and presentable for public use. Follow all health and safety procedures and safe working practices. Maintain a professional and courteous manner when interacting with members of the public. Travel between multiple locations within the borough as part of the daily schedule. Working Environment & Additional Responsibilities This role involves cleaning public toilet facilities that are accessible to the general public and may occasionally be subject to misuse, anti-social behaviour, vandalism, or hazardous waste. The successful contractor must be comfortable working independently and using their own initiative when identifying and responding to safety or cleanliness concerns. Additional responsibilities may include: Safely identifying and disposing of discarded drug paraphernalia, sharps, and other hazardous waste in accordance with training and company procedures. Reporting incidents of anti-social behaviour, vandalism, damage, or suspicious activity. Escalating maintenance and safety issues promptly. Ensuring facilities remain safe and accessible for public use. Making sensible decisions when issues arise on site and communicating concerns effectively. Full PPE, training, and guidance on the safe handling of hazardous waste and sharps will be provided. Requirements Essential Previous commercial cleaning experience. Ability to work independently with minimal supervision. Reliable, trustworthy, and punctual. Strong attention to detail and commitment to high standards. Good communication skills. Right to work in the UK. Ability to travel between sites within Islington. Comfortable working in public-facing environments. Desirable Experience cleaning public toilets, parks, transport facilities, or other high-footfall public spaces. Knowledge of COSHH regulations. Health and Safety training. Experience handling or reporting hazardous waste. DBS check (preferred but not essential). Self-Employment Requirements Applicants must: Be registered as self-employed or willing to register as self-employed. Be responsible for their own tax and National Insurance contributions. Be able to provide invoices for completed work if required. Maintain appropriate public liability insurance. Skills & Attributes Excellent time management. Ability to work alone and use initiative. Strong work ethic and reliability. Safety-conscious and observant. Good problem-solving skills. Professional and respectful when dealing with members of the public. Flexible and willing to take on additional days as the contract expands. What We Offer Consistent, ongoing work. Opportunity to increase from 3 days per week to up to 7 days per week. Full induction and site-specific training. PPE and guidance on safe working practices. Ongoing management support. Opportunity to work with an established cleaning contractor. Working Hours The role will initially be 3 days per week, with the expectation that additional days may become available as the contract grows. Candidates should ideally have some flexibility to increase their availability in the future.

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  • Assistant Floor Manager
    Assistant Floor Manager
    1 month ago
    £31000–£40000 yearly
    Full-time
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £50000–£52000 yearly
    Full-time
    Hounslow

    Job description • Applicant will be responsible to Lead and implement the company’s marketing and commercial strategy, ensuring alignment with business objectives and revenue targets., • Plan, develop, and deliver integrated marketing campaigns across various channels, including promotional activities, brand campaigns, and customer engagement initiatives to enhance visibility and market presence., • Conduct market research and commercial analysis to identify customer trends, competitor activity, and emerging opportunities within the travel and tourism sector., • Oversee the company’s marketing activities and promotional platforms to ensure consistent brand positioning and effective communication with target audiences., • Develop and implement pricing strategies, promotional offers, and travel packages in line with market demand and commercial objectives., • Build and maintain strong relationships with external partners, travel agents, suppliers, and other stakeholders to support collaborative marketing initiatives and business growth., • Identify and explore new markets, customer segments, and business development opportunities to expand the company’s reach., • Enhance customer retention strategies by analysing customer behaviour and improving service offerings and engagement approaches., • Ensure all marketing activities comply with relevant UK advertising standards, consumer protection requirements, and applicable regulatory obligations., • Work collaboratively with internal teams to ensure consistency in branding, messaging, and service delivery across all customer touchpoints.

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