Pay: £13.85 per hour Job Description: PLEASE NOTE: Due to the nature of this opportunity, preference will be given to candidates who are available to start immediately. At the Borough Broth Co. we are committed to creating the very best quality organic products in the British Isles with our soups and broths! We have a great opportunity for a responsible Production Operative to join a busy and fast growing team. We are looking for someone who: has had some experience in working in the food manufacturing industry or warehousing; You must be comfortable working with raw/cooked bones and meats; Comfortable working in both warm (25-30°C) and chilled environments; excellent communication skills; has a passion for food; focuses on the task at-hand and is driven; has attention to detail; willing to broaden one's horizon; is punctual; is very flexible (you need to be available for early & late starts) and work rotating shifts; physically fit and comfortable to stirring and lifting the big containers of broth; ability to commute to London Greenford. You will: be responsible for general production duties (preparation of the ingredients and our soups and broths) ensure that packing is in line with the company quality standards ensure products are stored safely and food hygiene is adhered to clean down production equipment and storage facilities after use carry out quality checks of products Benefits: London Living Wage Pay Performance bonuses Overtime pay after 40hours Paid holidays (28 days including bank holidays) Monday-Sunday with 2 days off Training You will be part of a small but growing team with plenty of development opportunities. Location: Greenford. Please check if you can commit to the journey before applying. You must have Right to Work in the UK. Job Types: Full-time, Permanent Benefits: Company pension Cycle to work scheme Language: English (required) Work Location: In person
Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). Apply now and one of our friendly advisors will be in touch.
Company Overview BUTT & CO (UK) LIMITED, trading as AutoSqueak, is a UK-based wholesaler and distributor of car care and cleaning products, supplying professional car wash centres, detailing businesses, and trade resellers. With a growing customer base — including an expanding portfolio of Chinese-speaking clients — the company is seeking a Commercial Manager to strengthen its sales operations, manage customer relationships, and support the company’s overall business growth. This position is particularly well suited to a candidate with a background in B2B sales, and commercial operations, who can take a hands-on approach in a dynamic, multicultural team environment. Main Responsibilities • Develop and implement commercial and sales strategies to achieve company revenue and growth targets., • Maintain strong relationships with existing clients while identifying and securing new wholesale and trade customers., • Utilise Chinese language skills to communicate effectively with Chinese-speaking clients, strengthen partnerships, and develop new sales opportunities., • Conduct market research to analyse trends, customer demand, and competitor activity, and recommend product and pricing strategies., • Manage supplier communications, assist with procurement and negotiation of product pricing and terms., • Prepare quotations, negotiate business contracts and sales agreements., • Work closely with the operations team to ensure timely order fulfilment and inventory coordination., • Support marketing initiatives, including promotional activities and digital content planning, to enhance brand awareness and sales performance., • Monitor sales performance and profit margins to ensure business objectives are achieved., • Identify business risks and propose process or service improvements., • Provide guidance to junior team members and assist in improving overall commercial efficiency. Skills and Experience • Minimum 3 years’ experience in sales, or commercial management., • Proven experience working with B2B clients (wholesale or distribution sector preferred)., • Strong commercial awareness and ability to identify new business opportunities., • Excellent communication, presentation, and negotiation skills., • Understanding of pricing, cost control, and profit analysis., • Strong organisational and multitasking abilities., • Chinese language skills to liaise with local Chinese-speaking clients, including car wash businesses, would be beneficial.
Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates.
Key Responsibilities Surface Cleaning: Sweeping, vacuuming, mopping, and dusting all surfaces, including floors, furniture, windows, and fixtures. Sanitizing & Disinfecting: Cleaning and sanitizing bathrooms, kitchens, and other high-traffic areas to maintain hygiene. Waste Management: Emptying trash and recycling bins and replacing liners. Restocking: Replenishing supplies in restrooms and kitchens, such as soap, paper towels, and toilet paper. Maintenance: Identifying and reporting any necessary repairs or maintenance issues. Supply Management: Monitoring and reordering cleaning supplies as needed. Safety Compliance: Handling and storing cleaning chemicals and products safely.
About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Field Care Supervisor will require working in the field and the office • Company car can be provided, • Working hours will be flexible., • Training will be provided Job Description: • To undertake assessments for new packages, • Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management (Re-assessments at 6-monthly intervals for double-handed service users, and annually, or as required, for all other service users), • Report any changes in a Service User to the Care Coordinating Team., • Monitor all Service Users for customer satisfaction., • Ensure the accuracy and completeness of all documentation held in Service Users' homes., • Ensure that all written reports and administration is up to date and signed off by Operations Management Team., • Liaise closely with the Senior Care – Coordinator/Operations Management Team and report back regularly on activity in the field., • To attend service user reviews as required by the Local Authority., • To record on the system the outcomes of all such reviews., • To carry out spot visits to Service users’ homes whilst Care Workers are in attendance when required., • Responding to complaints and queries from service users.
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Good Communication with Clients and good finished work with experience.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
⚡ We’re hiring Freelance Venue Partnership Agents at Fast Charger! ⚡ At Fast Charger, we’re building London’s most accessible network of portable phone charging stations — and we’re growing fast. From indie cafés to co-working hubs and gyms, our stations are already powering how people stay connected on the go. We’re looking for freelance sales agents who can spot opportunity, walk into a venue, and walk out with a deal. You’ll have the flexibility to work on your own schedule while earning strong commissions for every installation you secure. 💸 Uncapped commission (our current reps earn £4k–5k/month) 🌍 Work anywhere in London, on your own time 🚀 Founder-led team, full training & support provided If you’re self-motivated, great with people, and love the idea of flexible freelance sales with serious earning potential, let’s talk. 👉 Apply here please note it is a commission only based role.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Primary Duties: Greeting Customers: Welcome guests warmly and seat them if necessary. Present menus and daily specials. Taking Orders: Take food and beverage orders accurately. Answer questions about menu items, ingredients, and specials. Offer suggestions or upsell items when appropriate. Serving Food and Drinks: Deliver orders promptly and correctly. Check back with guests to ensure satisfaction. Handling Payments: Present bills and process payments (cash, credit/debit). Give correct change or receipts. Clearing and Resetting Tables: Remove dishes, glassware, and utensils after customers leave. Clean and reset tables quickly for the next guests. Additional Responsibilities: Maintaining Cleanliness: Keep the dining area clean and organized. Follow health and safety regulations. Working with the Team: Communicate with kitchen staff and bartenders. Help co-workers during busy shifts. Handling Complaints: Address customer concerns professionally and promptly. Inform a manager if a problem escalates. Stocking Supplies: Refill condiments, napkins, and other table items. Restock service areas as needed.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.