JOB TODAY logo

Trabajos service delivery manager en HayesCrear alertas

  • Operations Supervisor
    Operations Supervisor
    hace 29 días
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

    Inscripción fácil
  • Warehouse Operative
    Warehouse Operative
    hace 19 horas
    £26000–£29500 anual
    Jornada completa
    Colnbrook, Slough

    Experienced Warehouse Operative / Van Driver Location: Colnbrook, Slough (SL3 0DF) – On-site Salary: £12.50 - £14.18 per hour (£26,000 - £29,500 per annum, depending on experience) Hours: Monday to Friday, 11:30am - 8:30pm (40 hours per week) Job Type: Full-time, Permanent Join Fox World Logistics Fox World Logistics Ltd is a rapidly growing UK logistics provider based near London Heathrow, specialising in international freight, import and export solutions, customs services, and global distribution. We are committed to delivering reliable, efficient, and customer-focused logistics services that businesses can depend on. Our success is built on the dedication of our people. We foster a fast-paced, professional, and supportive working environment where teamwork, integrity, and continuous improvement are at the heart of everything we do. Every member of our team plays a vital role in helping us deliver exceptional service to customers across the UK and around the world. The Role This is a varied, hands-on position combining warehouse operations with local collections and deliveries using company vans. You'll play a key role in ensuring freight is handled accurately, safely and efficiently while helping maintain the high standards our customers expect. Key Responsibilities • Loading and unloading vehicles safely and efficiently., • Picking, packing and preparing shipments for dispatch., • Receiving and checking inbound freight., • Organising warehouse stock and maintaining accurate inventory records., • Operating warehouse IT systems to process shipments., • Safely operating a counterbalance forklift., • Completing local collections and deliveries using company vans., • Carrying out vehicle safety checks and maintaining cleanliness., • Ensuring all freight is handled in accordance with company procedures., • Maintaining a clean, organised and safe warehouse environment., • Working closely with the operations team to meet daily deadlines. About You We're looking for someone who is dependable, motivated and enjoys working as part of a team. Essential Requirements • Full right to work in the UK., • Full UK driving licence with a clean driving record., • Valid Counterbalance Forklift Licence., • Good IT skills and confidence using warehouse or logistics systems., • Excellent attention to detail., • Strong organisational and time-management skills., • Ability to work the permanent shift of 11:30am - 8:30pm, Monday to Friday., • Ability to lift and move goods safely., • Successful completion of a five-year employment history check and enhanced background screening, including a clean DBS check. Desirable • Previous experience within freight forwarding, logistics or air cargo., • Experience handling international shipments., • Knowledge of warehouse scanning systems. What We Offer • Competitive salary based on experience., • Monday to Friday working pattern – no weekend shifts., • Permanent, full-time employment., • Opportunities for progression within a growing logistics business., • Friendly and supportive team environment., • Modern warehouse facilities close to Heathrow Airport., • Ongoing training and development. Apply Today If you're looking for a long-term opportunity with a growing logistics company, we'd love to hear from you. Please click Apply to submit your CV, or send your CV and a brief covering letter. When applying, please ensure your driving licence, forklift qualification, and any relevant warehouse or logistics experience are clearly highlighted. Fox World Logistics Ltd is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of background.

    Inscripción fácil
  • Project Executive
    Project Executive
    hace 7 días
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Restaurant Manager
    Restaurant Manager
    hace 28 días
    £31000–£42000 anual
    Jornada completa
    Hayes

    Duties and Responsibilities: • Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery. • Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events. • Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues. • Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork. • Prepare staff rotas, allocate duties, and monitor attendance and productivity levels., • Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies. • Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction. • Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements. • Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials. • Monitor business performance, sales, and operating costs to help maximise profitability and efficiency. • Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele. • Coordinate catering operations for private functions, celebrations, and corporate events across London. • Ensure compliance with licensing regulations, company procedures, and employment standards. • Maintain positive relationships with customers, suppliers, and external stakehold

    Inscripción fácil
  • Receptionist / Administrator
    Receptionist / Administrator
    hace 2 meses
    £25000–£30000 anual
    Jornada completa
    Hayes

    BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

    ¡Incorporación inmediata!
    Inscripción fácil
1

Búsquedas de empleo más populares en Hayes

Lugares de trabajo service delivery manager más populares