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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

My client is seeking a creative and commercially aware B2B Marketing Executive to join a leading luxury furniture and interiors business. You'll be responsible for supporting brand-building initiatives, driving engagement with trade and retail customers, and delivering high-quality marketing campaigns that reflect the premium nature of the brand. \n This role offers excellent variety, covering digital marketing, events, content creation, and customer experience. \n Key Responsibilities \n\n • Develop and deliver marketing campaigns aligned with the brand strategy.\n, • Manage social media channels, email campaigns, and website content.\n, • Create engaging content including blogs, brochures, photography briefs, and video assets.\n, • Coordinate showroom events, exhibitions, and product launches.\n, • Support lead generation activity targeting architects, designers, retailers, and commercial clients.\n, • Work with external agencies on PR, design, and digital marketing initiatives.\n, • Monitor and analyse campaign performance.\n, • Maintain brand consistency across all customer touchpoints.\n\n Skills & Experience \n\n • Previous marketing experience within interiors, furniture, luxury goods, retail, or design-led sectors.\n, • Excellent copywriting and communication skills.\n, • Experience creating content across multiple channels.\n, • Understanding of SEO, social media, and email marketing.\n, • Strong visual awareness and attention to detail.\n, • Ability to manage multiple projects in a fast-paced environment.\n\n Benefits \n\n • Hybrid working and flexible start/finish times.\n, • 25 days holiday plus bank holidays.\n, • Additional day off for your birthday.\n, • Company pension scheme.\n, • Staff discount on luxury furniture and home products.\n, • Regular team socials and industry events.\n, • Professional development budget.\n, • Wellbeing support programme.\n, • Career progression opportunities within a growing business.\n, • Complimentary refreshments and onsite parking.\n\n Apply now! \n

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Salary: £55,000 - £65,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Integration Developer Department: IT Click here to read the and view our This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry head office or local campus. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department: This Software Engineer role sits within the Cloud Platform team as part of the wider IT Department. The Team is responsible for the design, development and continuous enhancement of the organisation's middleware solutions and integration services. The wider IT team is made up of around 60 employees with a vast range of skills from Software Development to IT Operations and IT Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team. About the Opportunity: The role plays a critical part in enabling reliable message delivery, translation and validation between core business platforms through the ownership of a robust, scalable and future proof middleware products. By embedding complex and non-standard requirements within a flexible middleware framework, the role empowers the business to unlock advanced capabilities and realise process improvements that would otherwise be difficult to achieve. Their work drives the organisation’s evolution toward a well-architected, seamlessly integrated ecosystem of products and services. The role also carries operational responsibility for the performance and reliability of the middleware platform in production, including the delivery of secure and compliant integrations that meet internal standards and industry best practices. Working closely with development teams, product managers, and other stakeholders, the Software Engineer (Cloud & Integration) ensures that integration solutions are aligned with both technical objectives and evolving business needs. About You: Essential requirements: Deep working knowledge of relevant AWS services; primarily Lambda, API Gateway, SNS/SQS, S3, DynamoDB, IAM and CloudWatch. Solid understanding of software development principles, including design patterns, architecture, and methodologies - particularly in middleware and service integration. Practical knowledge of event-driven architectures, leveraging services such as SNS, SQS, and Lambda triggers Hands-on experience working in a DevOps environment, utilizing infrastructure as code (IaC), automation, and CI/CD pipelines. Proficiency in writing and debugging code using TypeScript (Node.js) and Python. Experience with monitoring, logging, and observability tools such as Grafana, Prometheus, and AWS CloudWatch. Proficiency with Infrastructure as Code (IaC) tools, particularly AWS CDK and Terraform. Exposure to unit testing, integration testing, and automated test frameworks. Practical experience with Git-based workflows and operational methodologies such as GitOps. Proven experience designing and developing robust, scalable serverless applications in the cloud. Experience integrating with managed databases such as DynamoDB, Amazon RDS (MySQL/PostgreSQL), or similar. Desirable requirements: Experience working within a security framework such as PCI DSS, Cyber Essentials, and ISO 27001, ensuring compliance and security best practices are met. Experience working with agile methodologies, collaborating in sprints, managing releases, and delivering incremental, high-quality software. Hands-on experience with Azure services, including Resource Groups, Service Bus, Azure Logic Apps, Function Apps, API Management. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other _ Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: 20th Aug We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to _ here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

THE·TEAM, a leading Brand Experience agency, is seeking a Senior Manager, Client Services to lead on strategic client engagements and end-to-end event delivery from concept through to on-site activation. You will manage budgets, craft compelling presentations, and drive cross-functional collaboration with production, creative, and operations teams. The role is hybrid, based in London and Orpington, and covers a 12-month maternity cover with responsibility for guiding a high-impact client #J-18808-Ljbffr

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to work with people to build positive and productive lives, whatever their past? This is an excellent opportunity for a registered healthcare professional wanting to flourish as a clinical leader to undertake a fixed-term opportunity as our Mental Health Clinical Lead to cover maternity leave. Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patient’s future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future. Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post. The post holder will be expected to coordinate and lead team functioning with particular focus on: • To be responsible for the planning, delivery and evaluation of quality mental health care for patients, • Performance monitoring and management including engaging with commissioners and service evaluators as required, • Line management and supervision of staff, including ensuring staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development, • To ensure appropriate professional supervision arrangement are in place, • To be responsible for and directly manage delegated budget, • To actively manage a small caseload of patient, • To ensure that the team provides effective and evidence based interventions which are guided by national, local and professional standards, • Ensure that the team functions in line with the agreed operational polic, • Co-ordinate recruitment and selection of staff within the team, leading on decision, • Respond to serious untoward incidents as appropriate and support any subsequent investigation Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our Purpose Is To Improve Lives By Providing The Best Possible Care To Our Patients And Their Families. This Is Strengthened By Our New Values For further details / informal visits contact: Name: Suraj Persand Job title: Head of Healthcare Email address: #J-18808-Ljbffr

Chelsfield Park Hospital 37.5 Hours & Permanent Salary: Up to £50,328.00 per year (depending on level of experience, training and qualification) Chelsfield Park Hospital in Kent is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Lead Theatre Practitioner to join their team of staff in the Theatre department. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern including rostered weekends and on-call. • Lead the delivery of high-quality, patient-centred care across the perioperative pathway, acting as a specialist or functional lead within the team., • Ensure that all patient safety checks, including WHO surgical safety processes, are carried out in accordance with hospital policy., • Maintain clinical credibility by demonstrating best practice, supporting others, and taking the lead in complex or high-risk situations., • Provide day-to-day leadership and supervision for theatre practitioners and support staff, fostering a culture of professionalism, compassion, and accountability., • Support the development and assessment of competencies within the team, promoting continuous professional development., • Actively mentor and coach junior staff, including students and newly qualified team members., • NMC or HCPC registered practitioner with significant experience in a theatre environment (e.g. scrub, recovery, or anaesthetics)., • Demonstrated clinical leadership experience and ability to act as a role model to peers., • Strong understanding of patient safety protocols, safeguarding, infection control, and clinical governance., • Scrub Practitioner or Surgical First Assistant qualification [for scrub leads]., • ENB 998 and/or mentorship course., • Approved / recognised anaesthetic course., • ILS., • Excellent communication, organisation, and mentoring skills., • Commitment to personal development and supporting the development of others., • Specialist training in a defined clinical area (e.g. orthopaedics, robotics, cardiac, major surgery)., • Experience with urology, gynaecology, ENT, orthopaedics & SFA, • Experience in leading audits, service improvement projects, or clinical teaching., • Previous experience working within the independent healthcare sector or multidisciplinary surgical teams., • Familiarity with theatre scheduling systems and electronic patient records. Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: • 25 days holiday per year + bank holidays, increasing to 30 days with service, • Private Pension Scheme, • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions, • Friends & Family Hospital Discounts, • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay, • Non-contributory life insurance, • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits, • Access to resources, tools and services to support your wellbeing, • Employee recognition programmes, • Industry leading training and development opportunities …and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. To find out more about the Circle Health Group Philosophy: why-circle/our-philosophy #J-18808-Ljbffr

Chelsfield Park Hospital 22.5 Hours & Permanent (depending on level of experience, training and qualification) Infection Prevention and Control Lead Chelsfield Park Hospital 22.5 Hours & Permanent Salary: Up to £45,000.00 FTE per year (depending on level of experience, training and qualification) Chelsfield Park Hospital in Kent is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Infection Prevention and Control Lead to join their team of staff in the IPC department. This is a part-time role for 22.5 hours a week. The role holder will be required to cover a flexible shift pattern. • Lead on the implementation and monitoring of the hospital’s infection prevention and control strategy., • Ensure compliance with relevant legislation, regulations, and guidance (e.g. CQC, HIS, HTM 01-05, and national IPC standards)., • Act as the primary point of contact for all IPC matters and provide regular reports to senior management and governance committees., • Oversee surveillance of healthcare-associated infections, antibiotic resistance, and outbreaks., • Investigate and report IPC incidents, supporting root cause analysis (RCA) and implementation of action plans., • Carry out regular audits and risk assessments, identifying areas for improvement and ensuring timely resolution of issues., • Registered Nurse (Adult) or relevant healthcare professional with active NMC/HCPC registration., • Significant experience in infection prevention and control., • Strong knowledge of current IPC legislation, national guidance, and audit standards., • Excellent communication and leadership skills with the ability to influence practice across all staff levels., • Experience in incident investigation, audit, and delivering staff training., • Postgraduate qualification or specialist training in Infection Prevention and Control., • Experience in managing outbreaks and supporting external inspections (e.g. CQC)., • Experience in private healthcare or multi-site organisations., • Participation in IPC-related research, quality improvement, or public health projects. Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: • 25 days holiday per year + bank holidays, increasing to 30 days with service, • Private Pension Scheme, • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions, • Friends & Family Hospital Discounts, • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay, • Non-contributory life insurance, • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits, • Access to resources, tools and services to support your wellbeing, • Employee recognition programmes, • Industry leading training and development opportunities ...and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles... and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. To find out more about the Circle Health Group Philosophy: why-circle/our-philosophy #J-18808-Ljbffr

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team. If you’re interested in joining our Client Services team but don’t see a role that feels like the right fit right now, we’d still love to hear from you. Send over your CV and our recruitment team will take a look, we’ll keep it on file and reach out if something suitable comes up. We may not be able to respond to every speculative application, but rest assured we review each one. This is often the first place we turn when new opportunities open up. Who We’re Looking For You're a fit at any level if you want to learn / have: • Experience managing client relationships in a live events setting., • A solutions oriented, highly organised, and calm under pressure approach., • How to speak both client and production acting as the connective tissue between the two., • A love for the details just as much as the big picture., • A passion for live events, brand experiences, and delivering excellence on the ground. Depending On Your Level, You Might Be Account Executive (0–2 yrs exp) You're the engine, supporting programs with logistics, documentation, and hands-on coordination. You’re eager to learn, quick on your feet, and a team player to the core. Account Manager / Sr. Account Manager (3–6 yrs exp) You're the day-to-day client lead and internal driver. You manage timelines, scopes, and production alignment. You think two steps ahead and can pivot quickly with grace. Account Director (6+ yrs exp) You lead accounts and client relationships at a strategic level. You guide teams, own budgets, solve problems fast, and help shape the client’s vision into a winning experience. You're as comfortable in a boardroom as you are on-site. Key Responsibilities • Serve as the main client point of contact for active programs., • Lead timelines, budgets, scopes, and staffing plans., • Work closely with internal creative, production and operations teams., • Translate client goals into clear internal direction., • Manage onsite execution and post-event wrap., • Contribute to organic growth and upselling within accounts. What You Will Need • 0.5–10+ years of client-facing experience in an agency environment., • Strong understanding of production workflows and timelines., • Ability to manage multiple projects, clients, and stakeholders at once., • A detail-obsessed, proactive approach., • Excellent verbal and written communication skills., • On-site experience required (domestic and/or international a plus). What We Offer • Competitive compensation based on experience and level., • A supportive, fast-moving team with a passion for world-class work., • The opportunity to work with some of the most exciting brands in the world. We’re always interested in meeting exceptional Client Services talent, even if we’re not hiring for your exact title right now. If you’re a great fit, we want to know you. Whether you're looking for permanent or freelance opportunities, feel free to get in touch. We are open to connect with talent for both our Orpington and Hook offices. THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. #J-18808-Ljbffr

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