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Technical Services Manager Location: Luton, LU1 3PG Hours of work: 40 Contract Type: Permanent We are seeking an experienced and driven Technical Services Manager to lead the technical service delivery across key accounts, ensuring operational excellence, compliance, and exceptional client satisfaction. This role will act as the central escalation point for technical issues, providing strong leadership, strategic insight, and consistent service outcomes. Job Description We are looking for someone who brings substantial engineering and FM expertise, with the ability to manage budgets, deliver cost efficiencies, and drive improvements across technical operations. This role plays a critical part in developing talent, enhancing client relationships, and supporting wider business initiatives. Key Responsibilities • Lead technical service delivery across accounts, ensuring operational excellence, compliance, and strong client satisfaction., • Act as the single point of escalation for technical issues, driving timely and effective resolutions., • Manage engineering budgets, forecasts, and financial targets, protecting margins and delivering cost savings., • Drive operational efficiency through implementing standard procedures, best practices, and innovative technical solutions., • Ensure all contractual KPIs and SLAs are consistently achieved or exceeded., • Build and maintain strong client relationships, understanding client needs and aligning service delivery accordingly., • Lead technical talent development, including succession planning and training initiatives., • Champion health, safety, and compliance initiatives to support zero-harm objectives and regulatory adherence., • Provide actionable data and insights to support continuous improvement across the wider organisation. Professional and Personal Competencies/Qualifications • Experience working in an FM or Building Services environment., • Proven background in managing engineering teams., • Strong knowledge of hard services and engineering operations., • Experience working on a large site or complex estate., • Desirable experience in integrated facilities management across Financial Services, Manufacturing, Industry, or Healthcare sectors., • Bachelor’s or Master’s degree (or equivalent) in Industrial, Electrical, Mechanical Engineering or a related discipline., • FM or Building Services qualifications such as IOSH, COSHH, or Electrical/Mechanical certifications. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team.

Catering and Hospitality Operations Manager Contract: Professional Services, Production & Technology Location: Luton, LU1 3PG Hours of work: 40 (Monday - Friday) Contract Type: Permanent We are seeking an exceptional Operations Manager to lead the food and hospitality operation at a high-profile client site. This hands-on position oversees a Unity coffee bar, staff restaurant, hospitality services, and an outdoor BBQ area. The role requires a highly visible operator who is confident engaging with high-profile guests and senior stakeholders. Job Description We are looking for someone who can take full ownership of the site’s food operation, working closely with a Supervisor and Head Chef to ensure consistently high standards across service, presentation, compliance, and commercial performance. Key Responsibilities • Oversee daily operations across the coffee bar, staff restaurant, hospitality services, and BBQ area., • Manage and support the Supervisor and Head Chef, ensuring smooth coordination between front and back of house., • Maintain consistent food quality, service standards, and presentation across all service points., • Monitor financial performance including cost control, stock management, waste, and P&L accuracy., • Handle guest interactions, including escalated queries or complaints, ensuring swift and professional resolution., • Implement and maintain operating standards through audits, performance reviews, and guest feedback., • Ensure full compliance with food safety, hygiene, health & safety, and site property standards., • Coordinate and support project-based work such as menu changes, refurbishments, or new service initiatives., • Work closely with stakeholders at all levels to communicate operational updates and align on service expectations. Professional and Personal Competencies/Qualifications • Proven experience in premium, food-led hospitality (contract catering, fine dining, boutique hotels, or similar)., • Experience managing senior stakeholders and high-profile guests., • Project management experience (preferred)., • Background in contract catering (preferred)., • Ability to work at pace, adapt quickly, and remain resilient in a high-profile operational environment., • Exceptional attention to detail across service, operations, and financial accuracy., • Strong communication skills, able to manage sensitive situations and turn feedback into improvements., • Confident team manager with experience coordinating both front and back of house operations The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Permanent HR Business Partner – Dunstable | 5 days on-site | Fast-paced, collaborative manufacturing environment Are you an energetic, ideas-driven HR professional who thrives in a hands-on, commercial setting? Do you love balancing day-to-day HR delivery with meaningful strategic impact? If so, this HR Business Partner role could be the perfect next step. Why join? You’ll be part of a high-performing European HR team, reporting directly to the Head of HR – Europe, and supporting a dynamic manufacturing site where people development, innovation and continuous improvement are part of everyday life. This is a business that values creativity, encourages autonomy and gives you the space to make a real difference.The Role A true mix of 70% operational and 30% strategic HR partnering, you’ll be the go-to expert on all people matters across the site. Key Responsibilities: Lead end-to-end ER case management, ensuring fair, consistent and timely resolution Own the full recruitment and selection process, from role scoping to onboarding Design and deliver training sessions on HR best practice, compliance and manager capability Support the development and implementation of the site HR strategy Drive succession planning and talent development initiatives Champion wellbeing, DE&I, and engagement activities Review and enhance the employee benefits offering to strengthen attraction and retention Influence culture through continuous improvement and fresh, creative HR solutions. About You: We’re looking for someone who is proactive, commercially minded and not afraid to bring new ideas to the table.Essential experience: Proven experience as an HR Business Partner ideally from manufacturing, engineering, distribution, retail or similar fast-paced, operational industries. Confident in managing ER cases end-to-end Comfortable working autonomously with strong decision-making skills Naturally customer-focused, action-oriented and driven A hands-on doer who also enjoys contributing to bigger-picture strategy. What’s in it for you? The chance to shape people initiatives in a business that genuinely values HR Variety and influence – no two days are the same A culture built on collaboration, continuous improvement and empowering peopleIf you’re ready to bring energy, creativity and real HR expertise to a growing commercial organisation, we’d love to hear from you.Bonus up to 10% of annual salary Private Health Care 25 days holiday + bank holidays Perk Box Pension 5% match What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at ___

A prestigious restaurant group in Hatching Green, England, is seeking a passionate Head Chef to lead a talented kitchen team. In this role, you'll craft exceptional dishes while managing kitchen operations and mentor junior chefs for growth.

Company description: Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, were inspired by the opportunities to innovate and break boundaries. Were proud to play a part in protecting the worlds democracies. And were committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees globally, across 33 manufacturing sites in 12 countries we serve over 90% of the worlds aircraft and engine manufacturers. There are no limits to where you can take your career. Job description: Job Summary Its great to know youre making a difference to the future of aviation! Whatever part you play youll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant youll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, Airbus A320, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed, Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 370+ employees and onsite facilities including onsite parking, food hub and vending machines. As a member of the Manufacturing Engineering Team, the Senior Manufacturing Engineer will initially report to the Manufacturing Engineering Manager, with daily leadership and support provided by the Team Leader. Working across Civil and Defence business lines and based at our Luton site, occasional travel to visit equipment suppliers will be required. The Senior Manufacturing Engineer will work on several value streams within current programmes developing new and existing manufacturing processes whilst supporting the day-to-day operations team at Luton. Core operational hours at our Luton site are: 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday. Job Responsibilities Local project technical lead for the implementation of production planning, from original concept through to production. Design high capability manufacturing processes using GKNs Zero Defect Manufacturing (ZDM) tool suite, including the APQP Core Tools. Develop, document and optimise new and existing manufacturing processes such as creation/amendment SOP (Standard Operating Procedure) and Process Specifications Create and update engineering documentation to maintain configuration control and help manage point of introduction activities, first article inspection and customer approval Lead structured improvement activities to reduce process driven scrap and rework Provide MRB (Material Review Board) support to existing programmes to ensure any process deviation or product faults are reviewed and answered Make presentations at senior level internally and externally demonstrating ability to clearly communicate to the audience Identify, anticipate and offer solutions to technical problems Establish & improve production process controls Comply with company Environmental, Health, Safety and Energy procedures. Profile description: What You'll Bring To help us make a difference, youll bring your passion and talent for what you do along with the following skills, experience, qualifications and attributes: Essential: Minimum HND qualification (or equivalent) in Mechanical, Electrical, Industrial or Manufacturing Engineering/Aerospace Demonstrable Manufacturing Engineering experience gained from ideally the Aerospace, Automotive, Yellow Goods industry 6Sigma Greenbelt qualification Experience in APQP standards including Process Flow Diagram, Process Failure Mode Effect Analysis, Process Control Plans, Measurement System Analysis and Process Capability Experience of root cause analysis using Fishbone (Cause and Effect) Diagrams and 5 Whys (Five Whys) techniques Demonstrable experience of practical problem-solving techniques using A3 or 8D Desirable: Experience Leading Lean Manufacturing including process standardisation kaizen activities such as 5S Experience in lay-up processes for composite materials Specification interpretation experience We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do. The Senior Manufacturing Engineer will have the ability to communicate effectively at all levels within an organisation and be flexible in your approach. The successful person will have a hands-on, creative approach to collaborate with multiple departments to improve manufacturing processes. Note: Some GKN programmes are subject to regulatory restrictions which may impact certain nationalities. As part of the application process you will be asked to declare when applying for this role. The position requires UK National Security Vetting (UKNSV) Security clearance (SC) due to the nature and responsibilities of the work carried out. In order for us to obtain an SC you usually need to have been resident in the UK for a minimum of 5 years to current date (but we do assess each case individually). We offer: What We'll Offer Once youre on board youll get the following perks and benefits: Competitive salary dependent on experience The opportunity to earn up to 15% bonus Industry Leading Pension Scheme = well match your contributions up to 8% on a 1 : 1.5 basis Life Assurance 8 x salary 185 hours holiday + bank holidays Income protection Shopping discounts Cycle To Work Scheme Employee Assistance Programme Virtual GP Clinic for you and immediate family Free onsite parking Local gym discount Free airport parking Discount with local nursery and preschool childcare setting Enhanced family friendly leave A collaborative, dynamic working environment As well as a competitive package well offer you a world of opportunity. We want to see your career fly! Well support your career progression by providing you with learning and development opportunities. Thats the beauty of being part of a global business, once youre on board you never know where you career journey may take you! Join us and keep the world moving click on the link below to apply A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles weve created a culture where everyone feels welcome to contribute. Its a culture that won us The Best Workplace Culture Award. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. Were also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology. ? TPBN1_UKTJ

Permanent HR Business Partner - Dunstable | 5 days on-site | Fast-paced, collaborative manufacturing environmentAre you an energetic, ideas-driven HR professional who thrives in a hands-on, commercial setting? Do you love balancing day-to-day HR delivery with meaningful strategic impact? If so, this HR Business Partner role could be the perfect next step. Why join? You'll be part of a high-performing European HR team, reporting directly to the Head of HR - Europe, and supporting a dynamic manufacturing site where people development, innovation and continuous improvement are part of everyday life. This is a business that values creativity, encourages autonomy and gives you the space to make a real difference.The Role A true mix of 70% operational and 30% strategic HR partnering, you'll be the go-to expert on all people matters across the site. Key Responsibilities: Lead end-to-end ER case management, ensuring fair, consistent and timely resolution Own the full recruitment and selection process, from role scoping to onboarding Design and deliver training sessions on HR best practice, compliance and manager capability Support the development and implementation of the site HR strategy Drive succession planning and talent development initiatives Champion wellbeing, DE&I, and engagement activities Review and enhance the employee benefits offering to strengthen attraction and retention Influence culture through continuous improvement and fresh, creative HR solutions. About You: We're looking for someone who is proactive, commercially minded and not afraid to bring new ideas to the table.Essential experience: Proven experience as an HR Business Partner ideally from manufacturing, engineering, distribution, retail or similar fast-paced, operational industries. Confident in managing ER cases end-to-end Comfortable working autonomously with strong decision-making skills Naturally customer-focused, action-oriented and driven A hands-on doer who also enjoys contributing to bigger-picture strategy. What's in it for you? The chance to shape people initiatives in a business that genuinely values HR Variety and influence - no two days are the same A culture built on collaboration, continuous improvement and empowering peopleIf you're ready to bring energy, creativity and real HR expertise to a growing commercial organisation, we'd love to hear from you.Bonus up to 10% of annual salary Private Health Care 25 days holiday + bank holidays Perk Box Pension 5% match What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client, a fast‑growing FMCG brand with a strong presence across retail, wholesale, and out‑of‑home channels is currently recruiting a Business Development Manager, you will play a pivotal role in driving new business, strengthening key relationships, and identifying commercial opportunities across multiple FMCG channels. This is a high‑impact role suited to someone who thrives in a fast‑paced, entrepreneurial environment and understands the dynamics of the UK grocery and FMCG landscape. Reporting to the Sales Manager, duties to include: • Identify, target, and secure new business opportunities across retail, wholesale, convenience, and foodservice channels., • Manage and grow existing customer accounts, ensuring strong relationships and consistent revenue growth., • Analyse market trends, competitor activity, and category insights to shape commercial strategy., • Lead customer presentations, pitches, and product demonstrations., • Work closely with marketing, supply chain, and NPD teams to deliver customer‑focused solutions., • Develop and execute annual business plans aligned with company objectives., • Track performance, forecast sales, and report on KPIs. As a successful candidate you will have previous experience in business development, or account management and a background in a FMCG sector with a strong understanding of UK retail and/or wholesale channels would be desirable. A natural relationship‑builder with excellent negotiation and presentation skills and commercially astute, data‑driven, and comfortable working with category insights. As this is a remote role self‑motivation, target‑driven, the ability to work autonomously and a full UK driving licence is essential. This is a fantastic opportunity of a career within a forward thinking, dynamic and creative environment with a competitive remuneration package, bonus, commission pay and benefits including car allowance and amazing career prospects

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Group Wellbeing Manager to help us achieve our goals. As our Group Wellbeing Manager, you'll lead and enhance the delivery of wellbeing and enrichment programmes across our care homes. This is a highly operational role focused on ensuring residents experience meaningful engagement, strong social connections, and a high quality of life through person-centred activities. You will play a key role in shaping innovative and consistent wellbeing practices, supporting teams on the ground, and driving continuous improvement across all services. In this role, the Group Wellbeing Manager is required to travel regularly to our homes (typically 3-4 days per week). We offer our colleagues A competitive salary and benefits package 5 weeks holiday plus Bank Holidays Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savingsWhat you'll being doing The Group Wellbeing Manager provides guidance, coaching and mentoring to Wellbeing Coaches across all services, promoting best practice in meaningful occupation and resident engagement, offering professional support and advice to encourage consistency, innovation and continuous improvement in wellbeing practices across the organisation. Work collaboratively with Home Managers and care home teams through a visible, practice-based approach within services to promote good practice in wellbeing and enrichment programmes. Provide guidance, coaching, and mentoring to Wellbeing Coaches across all homes Promote best practice in meaningful occupation and resident engagement Support teams to deliver creative, person-centred wellbeing programmes Work closely with Home Managers and care teams to strengthen engagement initiatives Drive consistency, innovation, and continuous improvement in wellbeing delivery Offer professional advice and hands-on support to enhance residents' daily experiences Regularly visit services (3-4 days per week) to support implementation and share best practiceCould you be part of our team? About you: Level 5 Diploma in Health & Social Care Leadership and Management (or equivalent leadership qualification). Strong leadership, coaching, and interpersonal communication skills, with the ability to influence and support teams across multiple services. Ability to plan and coordinate engagement programmes, analyse feedback and wellbeing outcomes, and promote innovation and continuous improvement. Knowledge of engagement approaches such as Meaningful Occupation, Namaste Care, Montessori-based dementia engagement, Reminiscence Therapy, or Validation Therapy. Good IT skills, including MS Office and the ability to work with digital systems to support organisational oversight. Additional qualifications in therapeutic activities, occupational engagement, psychology, or wellbeing. Willingness to travel regularly to services (typically 3-4 days per week).If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

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Lead AV Creative Residential Designer – This role is seeking a true creative in the world of high end residential systems. You will need to bring a creative flare to systems designs, client presentations and the use of av technology to create a true masterpiece of AV integration. So if you are lea

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A leading managed services provider specializing in broadcast and AV operations is seeking a Senior Engineer for its UK Parliament contract in central London. The candidate will lead the engineering team, manage facilities, and oversee the technical aspects of the contract. The role demands strong l

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