Floor Supervisor
hace 2 días
£31000–£39000 anual
Jornada completa
Luton
Supervise daily activities to ensure efficient stocking, and customer assistance.
Maintain visual presentation and cleanliness standards.
Monitor product availability and initiate timely stock replenishment.
Train and support staff in product knowledge, customer service, and in-store procedures.
Handle escalated customer queries and complaints professionally, ensuring positive outcomes.
Ensure compliance with health & safety and hygiene policies,
Perform regular floor walks to monitor team performance and identify operational issues.
Assist with scheduling shifts, break times, and assigning tasks during peak hours.
Report staff issues, and operational concerns to the Floor or Store Manager.